Head of Retail Broking

You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too.

This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team.

You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio.

On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP.

As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks.

• Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability.
• Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement.
• Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service.
• Work with the Partnership Executive to identify potential partners and onboard to drive enquiry.
• Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met.
• Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation.
• Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes.

• Proven leadership experience in retail broking within the insurance industry
• They are looking for someone who can build a specialist personal lines book within an advised broking office.
• Strong commercial acumen and strategic thinking
• Excellent interpersonal and communication skills
• Deep understanding of insurance products, market dynamics and regulatory frameworks
• Track record of driving growth and managing change

Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.