Customer Service Administrator

Our client based near to Sutton Coldfield are currently recruiting for a Customer Service Administrator to join their team on a full time, permanent basis.

This role will involve working with customers from initial enquiry, and building a rapport with them, so you must be a confident communicator.

You will need to have excellent IT skills with the ability to learn new systems with ease.

Main duties of the Customer Service Administrator role include:

• Handling customer enquiries via telephone and email
• Assisting customers with any queries they may have
• Input data into the system
• Resolve any issues and escalate where necessary
• Follow up with clients to ensure they feel supported
• General administrative duties as required

This is a full time, permanent role working Monday to Friday and is fully office based.

It is a great opportunity for someone who is looking to join a busy company who offer excellent benefits and opportunity for career growth.

If you feel you have the right skills and experience, please apply now stating why you would be suitable!