Customer Service Coordinator

  • Yolk Recruitment
  • Nantgarw, Cardiff
  • Mar 23, 2026
Seasonal Call Centre / CustomerService

Job Description

Distribution Coordinator - Immediate Start
Fixed-Term Contract (until end of January 2027)
27,800 Monday-Friday (Office-Based)

Looking for your next role and ready to start straight away? This could be a great opportunity to step into a busy, supportive team where your customer service skills will really make an impact.

Yolk Recruitment is working with a well-established business in the construction materials sector, based in Nantgarw. They're looking for a Distribution Coordinator to join them on a fixed-term basis, supporting customers and keeping operations running smoothly.



What you'll be doing:

  • Handling customer orders and enquiries via phone and email
  • Providing clear, helpful responses to queries and resolving issues efficiently
  • Managing orders from initial request through to delivery
  • Coordinating and adjusting delivery schedules to maximise fleet efficiency
  • Keeping systems and records accurate and up to date
  • Working closely with internal teams including commercial, production, and transport


What we're looking for:

  • Previous experience in customer service (essential)
  • Experience in logistics, transport coordination, or distribution planning (ideal but not essential)
  • Confident using IT systems and picking up new tools quickly
  • Strong communication skills and a professional, friendly approach
  • A proactive mindset and willingness to learn
  • Someone who enjoys being part of a close-knit team


What you'll get in return:

  • Salary of 27,800
  • Immediate start available
  • Monday to Friday working hours rotation of 7-4, 7.30-4.30, 8-5pm
  • Fully Office based (this role is not hybrid)
  • Company pension and life assurance
  • Full training and ongoing support
  • Friendly, team-oriented environment
  • Free on-site parking and within walking distance to train station

If you're immediately available and enjoy working in a fast-paced, customer-focused role, this is a great chance to get stuck in and gain valuable experience within a well-run business.