Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
May 26, 2026
Contractor
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.
May 25, 2026
Contractor
Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you'll do Establish the foundational rules and processes that govern how knowledge is created, managed, and archived. Define the governance model, which includes setting content standards, template requirements, and publishing policies. Actively monitor and report on adherence to these standards across the team. Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.' Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation. Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews. Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team. Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards. Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls). Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements. Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base. Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you'll do Establish the foundational rules and processes that govern how knowledge is created, managed, and archived. Define the governance model, which includes setting content standards, template requirements, and publishing policies. Actively monitor and report on adherence to these standards across the team. Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.' Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation. Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews. Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team. Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards. Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls). Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements. Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base. Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative
Sewell Wallis is partnering with a private equity-backed group who are operating at scale across commercial property and construction, whose growth is driven by extensive acquisition investment each year. Based out of high-spec offices in Manchester, this Senior Accountant role offers an opportunity to join a tech-driven and innovative organisation that values progress and performance. Their finance function is growing, offering high internal mobility. Benefits include an enhanced pension and a market-leading bonus scheme, as well as the progression opportunities that come with working in a scaling organisation. You'll work a hybrid working pattern with three days based out of the office. This is an unmissable Senior Accountant opportunity for you if you're an ambitious finance professional looking to grow. What will you be doing? Reporting to the Finance Manager, the position is based in the newly built and modern Stockport office. The Senior Accountant role is to support the Corporate Accounting team in various aspects of operations and management accounts and act as a deputy to the Finance Manager. This is a fast-paced environment and will involve taking ownership of several tasks and working with a high volume of data. Lead on monthly management accounts for holding companies and subsidiary entities (property companies) within Microsoft D365, supporting the management accountants and assistant accountants. Support, review and challenge variance analysis prepared by management accountants. Summarise and present key variances to senior management. Approach and work with stakeholders in the business to investigate discrepancies. Support with all aspects of the month end close. Run the creation and maintenance of the quarterly consolidation reports with multiple legal entities. Lead on annual IFRS statutory accounts preparation for holding companies and subsidiary entities. Creation and 1st review sign off on IFRS balance sheet reconciliations for all entities. Input into the design and testing of new controls. Become a Subject Matter Expert in areas of the balance sheet and system processes. Testing and sampling of journals posted by the management accounts. In conjunction with the Finance Manager, lead on the year end audit, resolving queries with accompanying evidence, etc. Involvement in the ERP testing. Quarterly VAT and monthly CIS reporting review and filing. Prepare debt compliance and understand all loan agreements in group working closely with the Capital Markets team. Mentor and support junior members of the team. What skills are we looking for? Qualified CIMA/ACCA/ACA Accountant. Experience in IFRS large group consolidations. Interest in technology, process improvements and willingness to develop AI skills. Great communication and focus on developing and mentoring team members. Property accounting background advantageous. Proficiency in Excel (v lookups & pivot tables). An enthusiastic and positive approach to tasks and duties with a desire to develop within a property organisation. What's on offer? Competitive salary with a discretionary performance-linked bonus. Additional benefits include pension, health, and life insurance. Apply for this role below, or for more information, contact Kayley. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
May 25, 2026
Full time
Sewell Wallis is partnering with a private equity-backed group who are operating at scale across commercial property and construction, whose growth is driven by extensive acquisition investment each year. Based out of high-spec offices in Manchester, this Senior Accountant role offers an opportunity to join a tech-driven and innovative organisation that values progress and performance. Their finance function is growing, offering high internal mobility. Benefits include an enhanced pension and a market-leading bonus scheme, as well as the progression opportunities that come with working in a scaling organisation. You'll work a hybrid working pattern with three days based out of the office. This is an unmissable Senior Accountant opportunity for you if you're an ambitious finance professional looking to grow. What will you be doing? Reporting to the Finance Manager, the position is based in the newly built and modern Stockport office. The Senior Accountant role is to support the Corporate Accounting team in various aspects of operations and management accounts and act as a deputy to the Finance Manager. This is a fast-paced environment and will involve taking ownership of several tasks and working with a high volume of data. Lead on monthly management accounts for holding companies and subsidiary entities (property companies) within Microsoft D365, supporting the management accountants and assistant accountants. Support, review and challenge variance analysis prepared by management accountants. Summarise and present key variances to senior management. Approach and work with stakeholders in the business to investigate discrepancies. Support with all aspects of the month end close. Run the creation and maintenance of the quarterly consolidation reports with multiple legal entities. Lead on annual IFRS statutory accounts preparation for holding companies and subsidiary entities. Creation and 1st review sign off on IFRS balance sheet reconciliations for all entities. Input into the design and testing of new controls. Become a Subject Matter Expert in areas of the balance sheet and system processes. Testing and sampling of journals posted by the management accounts. In conjunction with the Finance Manager, lead on the year end audit, resolving queries with accompanying evidence, etc. Involvement in the ERP testing. Quarterly VAT and monthly CIS reporting review and filing. Prepare debt compliance and understand all loan agreements in group working closely with the Capital Markets team. Mentor and support junior members of the team. What skills are we looking for? Qualified CIMA/ACCA/ACA Accountant. Experience in IFRS large group consolidations. Interest in technology, process improvements and willingness to develop AI skills. Great communication and focus on developing and mentoring team members. Property accounting background advantageous. Proficiency in Excel (v lookups & pivot tables). An enthusiastic and positive approach to tasks and duties with a desire to develop within a property organisation. What's on offer? Competitive salary with a discretionary performance-linked bonus. Additional benefits include pension, health, and life insurance. Apply for this role below, or for more information, contact Kayley. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you'll do Establish the foundational rules and processes that govern how knowledge is created, managed, and archived. Define the governance model, which includes setting content standards, template requirements, and publishing policies. Actively monitor and report on adherence to these standards across the team. Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.' Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation. Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews. Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team. Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards. Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls). Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements. Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base. Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you'll do Establish the foundational rules and processes that govern how knowledge is created, managed, and archived. Define the governance model, which includes setting content standards, template requirements, and publishing policies. Actively monitor and report on adherence to these standards across the team. Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.' Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation. Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews. Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team. Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards. Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls). Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements. Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base. Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative
Are you a proactive, people-focused professional who enjoys making things happen and being genuinely valued by a sales team? This is a fantastic opportunity to join a growing, fast-moving business where your contribution directly supports revenue, strengthens long-term client relationships, and keeps the wheels turning across a busy commercial operation. The role As a Sales Support Specialist , you'll sit at the heart of the business. You'll be the friendly, professional voice for clients, a trusted right-hand support to the sales team, and a key player in helping opportunities convert into long-term relationships. No two days are the same - you'll be juggling customer interaction, sales support, CRM activity and commercial reporting, all while working closely with experienced colleagues in a supportive team environment. What you'll be doing Acting as a key point of contact for clients, delivering a professional, confident and responsive service Building strong relationships with customers and managing agents Supporting the sales team with administration, reporting and pipeline activity Proactively chasing outstanding quotes and following up opportunities across all regions Keeping CRM systems accurate and up to date Re-engaging lapsed accounts and helping bring clients back on board Identifying new managing agents and potential business opportunities Supporting Customer Relationship Managers with new and existing sites Attending client meetings alongside the CRM team Supporting cross-selling across services including Drainage, Pumps and Electrical Preparing reports on customer feedback, performance metrics and sales activity Why this role stands out This isn't a standard customer service position. You'll have real commercial exposure , work across multiple service lines, and play an active role in business growth and client retention. It's an ideal role if you enjoy responsibility, variety, and seeing the direct impact of your work. You'll also benefit from training, development and the chance to grow your career as the business continues to expand. What we're looking for Experience in Customer Service or Sales Support A confident communicator with a professional telephone manner Strong relationship-building skills Excellent attention to detail and organisation Experience using CRM systems Ability to manage multiple tasks in a fast-paced environment A proactive mindset and willingness to learn Comfortable working independently as well as part of a team Motivated by targets and KPIs Desirable: Experience working with NPS (Net Promoter Score) If you're looking for a role where you can build relationships, develop commercial skills and be part of a friendly, ambitious team - we'd love to hear from you. Email: with your latest CV and explain why you would be ideal for this role
May 25, 2026
Full time
Are you a proactive, people-focused professional who enjoys making things happen and being genuinely valued by a sales team? This is a fantastic opportunity to join a growing, fast-moving business where your contribution directly supports revenue, strengthens long-term client relationships, and keeps the wheels turning across a busy commercial operation. The role As a Sales Support Specialist , you'll sit at the heart of the business. You'll be the friendly, professional voice for clients, a trusted right-hand support to the sales team, and a key player in helping opportunities convert into long-term relationships. No two days are the same - you'll be juggling customer interaction, sales support, CRM activity and commercial reporting, all while working closely with experienced colleagues in a supportive team environment. What you'll be doing Acting as a key point of contact for clients, delivering a professional, confident and responsive service Building strong relationships with customers and managing agents Supporting the sales team with administration, reporting and pipeline activity Proactively chasing outstanding quotes and following up opportunities across all regions Keeping CRM systems accurate and up to date Re-engaging lapsed accounts and helping bring clients back on board Identifying new managing agents and potential business opportunities Supporting Customer Relationship Managers with new and existing sites Attending client meetings alongside the CRM team Supporting cross-selling across services including Drainage, Pumps and Electrical Preparing reports on customer feedback, performance metrics and sales activity Why this role stands out This isn't a standard customer service position. You'll have real commercial exposure , work across multiple service lines, and play an active role in business growth and client retention. It's an ideal role if you enjoy responsibility, variety, and seeing the direct impact of your work. You'll also benefit from training, development and the chance to grow your career as the business continues to expand. What we're looking for Experience in Customer Service or Sales Support A confident communicator with a professional telephone manner Strong relationship-building skills Excellent attention to detail and organisation Experience using CRM systems Ability to manage multiple tasks in a fast-paced environment A proactive mindset and willingness to learn Comfortable working independently as well as part of a team Motivated by targets and KPIs Desirable: Experience working with NPS (Net Promoter Score) If you're looking for a role where you can build relationships, develop commercial skills and be part of a friendly, ambitious team - we'd love to hear from you. Email: with your latest CV and explain why you would be ideal for this role
Industrial Gas Engineer Steam Boilers, Burner Systems & Process Heating Plant 45,000 - 50,000 Basic (OTE 65,000+) + Overtime + Bonuses + Specialist Training + Progression + Van + Fuel Card + Door-to-Door Pay Home-Based Local 1-Hour Patch Are you an Industrial / Commercial Gas Engineer with experience on steam boilers, industrial burners, process heating plant or large commercial boiler systems looking to join a specialist business where you can become a recognised technical expert and substantially increase your earnings? This is an excellent opportunity to move into a more specialist role working on industrial steam raising plant, high-capacity gas-fired boiler systems, pressure equipment and critical heating infrastructure across high-value commercial and industrial sites. You'll join an experienced engineering team working on complex plant equipment where no two days are the same. The company heavily invests in training, including hands-on development and manufacturer support, allowing you to expand your skills in industrial combustion systems, controls, burners, steam plant and associated mechanical equipment. Alongside long-term career development, the role offers strong earning potential through premium overtime rates, door-to-door pay and bonus schemes. This business is an established specialist in industrial heating, steam generation and process plant services, with an excellent reputation for technical quality, staff retention and internal progression. Due to continued growth and a strong order book, they are looking to recruit additional engineers. The Role: Service, maintenance and breakdown repair of industrial gas boilers, steam boilers and process heating systems Fault-finding on burners, combustion controls, gas trains, pumps, valves and associated plant Planned preventative maintenance and reactive callouts on critical plant equipment Working across a local patch with door-to-door pay Ongoing specialist technical training and progression opportunities The Candidate: Qualified Commercial / Industrial Gas Engineer Experience with steam boilers, industrial burners, gas trains, pressure systems or large plant rooms Strong fault-finding and maintenance background Full UK Driving Licence Reference Number: (phone number removed) To apply for this role or to be considered for further opportunities, please click Apply Now or contact Christopher Palmer-White at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 25, 2026
Full time
Industrial Gas Engineer Steam Boilers, Burner Systems & Process Heating Plant 45,000 - 50,000 Basic (OTE 65,000+) + Overtime + Bonuses + Specialist Training + Progression + Van + Fuel Card + Door-to-Door Pay Home-Based Local 1-Hour Patch Are you an Industrial / Commercial Gas Engineer with experience on steam boilers, industrial burners, process heating plant or large commercial boiler systems looking to join a specialist business where you can become a recognised technical expert and substantially increase your earnings? This is an excellent opportunity to move into a more specialist role working on industrial steam raising plant, high-capacity gas-fired boiler systems, pressure equipment and critical heating infrastructure across high-value commercial and industrial sites. You'll join an experienced engineering team working on complex plant equipment where no two days are the same. The company heavily invests in training, including hands-on development and manufacturer support, allowing you to expand your skills in industrial combustion systems, controls, burners, steam plant and associated mechanical equipment. Alongside long-term career development, the role offers strong earning potential through premium overtime rates, door-to-door pay and bonus schemes. This business is an established specialist in industrial heating, steam generation and process plant services, with an excellent reputation for technical quality, staff retention and internal progression. Due to continued growth and a strong order book, they are looking to recruit additional engineers. The Role: Service, maintenance and breakdown repair of industrial gas boilers, steam boilers and process heating systems Fault-finding on burners, combustion controls, gas trains, pumps, valves and associated plant Planned preventative maintenance and reactive callouts on critical plant equipment Working across a local patch with door-to-door pay Ongoing specialist technical training and progression opportunities The Candidate: Qualified Commercial / Industrial Gas Engineer Experience with steam boilers, industrial burners, gas trains, pressure systems or large plant rooms Strong fault-finding and maintenance background Full UK Driving Licence Reference Number: (phone number removed) To apply for this role or to be considered for further opportunities, please click Apply Now or contact Christopher Palmer-White at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and
Work Hours: 37 Hours per Week Working hours: Full time - 37 hours per week Schedule type: Hybrid working - 6 months office based (whist training) / After expected office days 2-3 days per week, however this is dependent on business needs The Role: Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Housing Coordinator, you'll join a forward-thinking customer service team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. What you'll be doing? In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Resolve complex customer issues by acting as the escalation point for Tier 1 and Tier 2 Advisors, ensuring timely and accurate solutions to maintain high satisfaction. Deliver accurate and efficient processing of key administrative tasks, including mutual exchanges, trust dwelling improvement forms, subject access requests (SARs), garage sign-ups and terminations, direct debit setups, company-wide emails, post, social media queries, and key returns. Provide expert advice and case management for complex rent, tenancy, and repairs queries, ensuring issues are resolved at the earliest opportunity. Ensure timely requests to Local Authority partners for nominations to vacant homes to minimise void. Produce timely reports to Local Authority Partners on voids and lettings. Manage and review the specialist housing lists, (Management Move, Under Occupied and Regeneration Housing Lists) to ensure policy compliancy in relation to general lettings. What we're looking for? We're looking for someone with: Proven experience in a customer service or contact centre role, ideally within a regulated sector (e.g., housing, utilities, finance). Experience managing escalated or complex customer queries to successful resolution. Strong understanding of tenancy processes, repairs workflows, and rent account management. Familiarity with data protection requirements, including handling Subject Access Requests (SARs). Ability to process and manage multiple administrative tasks accurately and efficiently. Excellent communication skills (verbal and written) with the ability to handle sensitive and complex issues empathetically. Strong problem-solving and decision-making skills to resolve escalations effectively. Ability to mentor, train, and coach colleagues to improve team capability. Proficiency in CRM systems (preferably Microsoft Dynamics). Proactive in identifying issues and suggesting solutions for continuous improvement. Why join Raven? At Raven, we're more than just a housing association - we're a community-focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. What Raven will offer in return? To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1) Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2) Telephone Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3) Assessment Centre Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates: 15th, 16th or 17th June 2026 This is the final stage of the selection process and will determine the outcome of your application. 4) Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information: As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
May 25, 2026
Full time
Work Hours: 37 Hours per Week Working hours: Full time - 37 hours per week Schedule type: Hybrid working - 6 months office based (whist training) / After expected office days 2-3 days per week, however this is dependent on business needs The Role: Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Housing Coordinator, you'll join a forward-thinking customer service team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. What you'll be doing? In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Resolve complex customer issues by acting as the escalation point for Tier 1 and Tier 2 Advisors, ensuring timely and accurate solutions to maintain high satisfaction. Deliver accurate and efficient processing of key administrative tasks, including mutual exchanges, trust dwelling improvement forms, subject access requests (SARs), garage sign-ups and terminations, direct debit setups, company-wide emails, post, social media queries, and key returns. Provide expert advice and case management for complex rent, tenancy, and repairs queries, ensuring issues are resolved at the earliest opportunity. Ensure timely requests to Local Authority partners for nominations to vacant homes to minimise void. Produce timely reports to Local Authority Partners on voids and lettings. Manage and review the specialist housing lists, (Management Move, Under Occupied and Regeneration Housing Lists) to ensure policy compliancy in relation to general lettings. What we're looking for? We're looking for someone with: Proven experience in a customer service or contact centre role, ideally within a regulated sector (e.g., housing, utilities, finance). Experience managing escalated or complex customer queries to successful resolution. Strong understanding of tenancy processes, repairs workflows, and rent account management. Familiarity with data protection requirements, including handling Subject Access Requests (SARs). Ability to process and manage multiple administrative tasks accurately and efficiently. Excellent communication skills (verbal and written) with the ability to handle sensitive and complex issues empathetically. Strong problem-solving and decision-making skills to resolve escalations effectively. Ability to mentor, train, and coach colleagues to improve team capability. Proficiency in CRM systems (preferably Microsoft Dynamics). Proactive in identifying issues and suggesting solutions for continuous improvement. Why join Raven? At Raven, we're more than just a housing association - we're a community-focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. What Raven will offer in return? To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1) Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2) Telephone Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3) Assessment Centre Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates: 15th, 16th or 17th June 2026 This is the final stage of the selection process and will determine the outcome of your application. 4) Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information: As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
We have an exciting opportunity to work as an IT Support Apprentice for Sony! About the role: As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands-on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day-to-day support tasks and developing your technical and professional skills. Please note: Applicants must be 18 years old or over. Responsibilities: Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop-related projects such as workstation upgrades, software deployments, and office moves Carry out installation and basic configuration of hardware and software Support the IT team in maintaining strong working relationships with the Development Studio Help monitor service performance against SLAs and report issues to senior team members Maintain accurate documentation of support activities and solutions What you'll learn: Developing knowledge of desktop security and asset management processes Assisting with the management and distribution of IT peripherals Learning how to optimise desktop and workstation performance Gaining exposure to hardware and software selection processes Understanding IT and information security policies and how they are applied in practice Supporting the team in ensuring services align with current security policies and standards What we're looking for: A strong interest in IT support and technology Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux) Willingness to learn about service desk operations and support processes Good problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to prioritise tasks and work effectively under guidance A proactive and customer-focused mindset The following experience would be beneficial: Exposure to IT environments or support roles (e.g., school, personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am to 5:30pm with a 1-hour unpaid lunch break. Benefits: PlayStation perks such as free 1 party games and free PlayStation Plus subscription Pension scheme Life assurance Income protection BUPA private medical & dental insurance 25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas Buy or sell up to 5 days holiday Flexible working hours Family friendly parental leave policies Up to 35% off Sony brand products Subsidised on-site café On-site gym Free eye test and glasses voucher Mental wellbeing programme As well as a range of employee funded optional benefits Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
May 25, 2026
Full time
We have an exciting opportunity to work as an IT Support Apprentice for Sony! About the role: As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands-on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day-to-day support tasks and developing your technical and professional skills. Please note: Applicants must be 18 years old or over. Responsibilities: Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop-related projects such as workstation upgrades, software deployments, and office moves Carry out installation and basic configuration of hardware and software Support the IT team in maintaining strong working relationships with the Development Studio Help monitor service performance against SLAs and report issues to senior team members Maintain accurate documentation of support activities and solutions What you'll learn: Developing knowledge of desktop security and asset management processes Assisting with the management and distribution of IT peripherals Learning how to optimise desktop and workstation performance Gaining exposure to hardware and software selection processes Understanding IT and information security policies and how they are applied in practice Supporting the team in ensuring services align with current security policies and standards What we're looking for: A strong interest in IT support and technology Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux) Willingness to learn about service desk operations and support processes Good problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to prioritise tasks and work effectively under guidance A proactive and customer-focused mindset The following experience would be beneficial: Exposure to IT environments or support roles (e.g., school, personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am to 5:30pm with a 1-hour unpaid lunch break. Benefits: PlayStation perks such as free 1 party games and free PlayStation Plus subscription Pension scheme Life assurance Income protection BUPA private medical & dental insurance 25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas Buy or sell up to 5 days holiday Flexible working hours Family friendly parental leave policies Up to 35% off Sony brand products Subsidised on-site café On-site gym Free eye test and glasses voucher Mental wellbeing programme As well as a range of employee funded optional benefits Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
We are seeking a highly skilled Identity and Access Management (IAM) specialist to lead and support a strategic migration from Microsoft Identity Manager (MIM) to Microsoft Entra ID (formerly Azure AD). This role requires deep hands-on expertise in hybrid identity environments, strong knowledge of Active Directory, and proven experience delivering IAM transformation programmes. The ideal candidate will be both technically strong and capable of engaging with stakeholders across architecture, security, and operations. Key Responsibilities Lead the design and execution of MIM to Entra ID migration strategy Assess current-state identity architecture (MIM, AD, connectors, workflows) and define target-state design Implement and configure identity lifecycle management in Entra ID Manage hybrid identity integration between on-premises Active Directory and cloud environments Design and implement provisioning, de-provisioning, and role-based access control (RBAC) models Work with security teams to align IAM with Zero Trust principles Develop and optimise identity governance, access policies, and conditional access Troubleshoot complex identity sync, authentication, and access issues Collaborate with application teams for SSO, federation, and identity integration Produce technical documentation, migration runbooks, and best practices Skills & Experience Strong hands-on experience with: Microsoft Identity Manager (MIM/FIM) Microsoft Entra ID Active Directory (AD DS, Group Policy, domains, trusts) Proven experience in IAM transformation or migration projects (especially MIM Entra ID) Strong understanding of: Identity lifecycle management (Joiner-Mover-Leaver processes) Authentication protocols (SAML, OAuth, OpenID Connect) Federation (ADFS or equivalent) Experience with identity provisioning and synchronization tools Strong scripting/automation skills (PowerShell preferred) Solid understanding of security concepts (MFA, Conditional Access, Zero Trust)
May 25, 2026
Seasonal
We are seeking a highly skilled Identity and Access Management (IAM) specialist to lead and support a strategic migration from Microsoft Identity Manager (MIM) to Microsoft Entra ID (formerly Azure AD). This role requires deep hands-on expertise in hybrid identity environments, strong knowledge of Active Directory, and proven experience delivering IAM transformation programmes. The ideal candidate will be both technically strong and capable of engaging with stakeholders across architecture, security, and operations. Key Responsibilities Lead the design and execution of MIM to Entra ID migration strategy Assess current-state identity architecture (MIM, AD, connectors, workflows) and define target-state design Implement and configure identity lifecycle management in Entra ID Manage hybrid identity integration between on-premises Active Directory and cloud environments Design and implement provisioning, de-provisioning, and role-based access control (RBAC) models Work with security teams to align IAM with Zero Trust principles Develop and optimise identity governance, access policies, and conditional access Troubleshoot complex identity sync, authentication, and access issues Collaborate with application teams for SSO, federation, and identity integration Produce technical documentation, migration runbooks, and best practices Skills & Experience Strong hands-on experience with: Microsoft Identity Manager (MIM/FIM) Microsoft Entra ID Active Directory (AD DS, Group Policy, domains, trusts) Proven experience in IAM transformation or migration projects (especially MIM Entra ID) Strong understanding of: Identity lifecycle management (Joiner-Mover-Leaver processes) Authentication protocols (SAML, OAuth, OpenID Connect) Federation (ADFS or equivalent) Experience with identity provisioning and synchronization tools Strong scripting/automation skills (PowerShell preferred) Solid understanding of security concepts (MFA, Conditional Access, Zero Trust)
Quality Management Specialist - Defence Aviation Birmingham Airport On-site Monday-Friday 42- 44 per hour 12-Month Contract Inside IR35 Current SC Clearance needed An exciting opportunity has arisen for an experienced Quality Management Specialist to join a military aviation continuing airworthiness environment based at Birmingham Airport. The successful candidate will support the Continuing Airworthiness Management Organisation (CAMO) Quality function, ensuring ongoing compliance with Military Aviation Authority (MAA) regulations and continued airworthiness requirements across maintenance and CAMO activities. Key Responsibilities Conduct CAMO quality assurance and compliance monitoring activities Support and perform CAMO and Maintenance Organisation audits Ensure compliance with RA (Apply online only) (MRP Part M) requirements Verify and validate procedures within the Continuing Airworthiness Management Exposition (CAME) Monitor subcontracted CAMO activities and supplier compliance Support corrective action management and continuous improvement initiatives Conduct product sampling, compliance checks, and audit follow-up activities Work closely with maintenance organisations, delivery teams, and airworthiness stakeholders Experience Required Candidates should have experience within aerospace, defence aviation, or continuing airworthiness environments, with knowledge in some of the following areas: CAMO / Continuing Airworthiness compliance MRP Part 145 (MAOS) AS9100D / AS9110C auditing Internal auditing within aviation programmes Defence aviation regulations and surveillance audits Root Cause Corrective Action processes Human Factors and quality management systems Maintenance Organisation audit activities If you have a strong aerospace quality and airworthiness background and are looking for your next contract opportunity, we would love to hear from you. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 25, 2026
Contractor
Quality Management Specialist - Defence Aviation Birmingham Airport On-site Monday-Friday 42- 44 per hour 12-Month Contract Inside IR35 Current SC Clearance needed An exciting opportunity has arisen for an experienced Quality Management Specialist to join a military aviation continuing airworthiness environment based at Birmingham Airport. The successful candidate will support the Continuing Airworthiness Management Organisation (CAMO) Quality function, ensuring ongoing compliance with Military Aviation Authority (MAA) regulations and continued airworthiness requirements across maintenance and CAMO activities. Key Responsibilities Conduct CAMO quality assurance and compliance monitoring activities Support and perform CAMO and Maintenance Organisation audits Ensure compliance with RA (Apply online only) (MRP Part M) requirements Verify and validate procedures within the Continuing Airworthiness Management Exposition (CAME) Monitor subcontracted CAMO activities and supplier compliance Support corrective action management and continuous improvement initiatives Conduct product sampling, compliance checks, and audit follow-up activities Work closely with maintenance organisations, delivery teams, and airworthiness stakeholders Experience Required Candidates should have experience within aerospace, defence aviation, or continuing airworthiness environments, with knowledge in some of the following areas: CAMO / Continuing Airworthiness compliance MRP Part 145 (MAOS) AS9100D / AS9110C auditing Internal auditing within aviation programmes Defence aviation regulations and surveillance audits Root Cause Corrective Action processes Human Factors and quality management systems Maintenance Organisation audit activities If you have a strong aerospace quality and airworthiness background and are looking for your next contract opportunity, we would love to hear from you. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Bennett and Game Recruitment LTD
Whiteley, Hampshire
If you have spent your career in architecture or architectural technology and you are ready to step into a role where your technical knowledge genuinely shapes how buildings are made safer, this is worth your attention. Our client is one of the UK's most progressive principal contractors in the facade remediation sector. Backed by a listed parent group with a turnover exceeding 600 million, this is a business with the financial strength of a major contractor and the pace and culture of a modern, forward-thinking team. Work is secured through to 2028, with project values up to 22 million across residential towers, stadiums, commercial schemes and public sector developments. As Design Manager, you will be the bridge between design intent and safe, compliant, buildable delivery. Your fluency in technical drawings, design coordination and stakeholder management will be central to how these projects succeed, while your understanding of facade systems and building regulations puts you ahead of the curve from day one. Why Make the Move from Architecture? Many talented architects and architectural technologists reach a point where ambition outgrows what a traditional practice can offer. If that resonates, here is what a move into contracting can give you: Significantly stronger earning potential. Salaries in contractor-side design management consistently outpace those in private practice, with clear routes to progress further. Real project ownership. You are not producing drawings for someone else to deliver. You are at the centre of delivery, with direct influence over outcomes. Broader exposure. Working across multiple live projects simultaneously builds commercial awareness, programme management skills and stakeholder experience that practice rarely offers at the same pace. Tangible impact. Facade remediation is one of the most meaningful areas of construction right now. The work you do directly contributes to making people's homes and buildings safer. Long-term career development. This employer invests heavily in training, mentoring and progression, with a genuine people-first culture to back it up. What makes this employer stand out is its people-first culture . Weekly cultural feedback shapes decisions at senior leadership level, and the business has genuine ambitions to be recognised as one of the Times Top 100 Places to Work . Development, mentoring and long-term careers are taken seriously here. Design Manager Salary & Benefits Salary: 65,000 to 85,000 per annum (DOE, with higher considered for strong fire remediation experience) Location: Regular presence in Portsmouth office with hybrid working and UK wide travel 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and company wide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen and shower Charity fundraising days Supportive, collaborative culture with clear progression pathways Design Manager Job Overview Lead the full design process for facade and fire remediation projects from pre construction through delivery Coordinate and integrate design information from architects, structural engineers, fire engineers, manufacturers and specialist subcontractors Ensure all designs are fully compliant with current building regulations, fire safety legislation and cladding specific standard Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 25, 2026
Full time
If you have spent your career in architecture or architectural technology and you are ready to step into a role where your technical knowledge genuinely shapes how buildings are made safer, this is worth your attention. Our client is one of the UK's most progressive principal contractors in the facade remediation sector. Backed by a listed parent group with a turnover exceeding 600 million, this is a business with the financial strength of a major contractor and the pace and culture of a modern, forward-thinking team. Work is secured through to 2028, with project values up to 22 million across residential towers, stadiums, commercial schemes and public sector developments. As Design Manager, you will be the bridge between design intent and safe, compliant, buildable delivery. Your fluency in technical drawings, design coordination and stakeholder management will be central to how these projects succeed, while your understanding of facade systems and building regulations puts you ahead of the curve from day one. Why Make the Move from Architecture? Many talented architects and architectural technologists reach a point where ambition outgrows what a traditional practice can offer. If that resonates, here is what a move into contracting can give you: Significantly stronger earning potential. Salaries in contractor-side design management consistently outpace those in private practice, with clear routes to progress further. Real project ownership. You are not producing drawings for someone else to deliver. You are at the centre of delivery, with direct influence over outcomes. Broader exposure. Working across multiple live projects simultaneously builds commercial awareness, programme management skills and stakeholder experience that practice rarely offers at the same pace. Tangible impact. Facade remediation is one of the most meaningful areas of construction right now. The work you do directly contributes to making people's homes and buildings safer. Long-term career development. This employer invests heavily in training, mentoring and progression, with a genuine people-first culture to back it up. What makes this employer stand out is its people-first culture . Weekly cultural feedback shapes decisions at senior leadership level, and the business has genuine ambitions to be recognised as one of the Times Top 100 Places to Work . Development, mentoring and long-term careers are taken seriously here. Design Manager Salary & Benefits Salary: 65,000 to 85,000 per annum (DOE, with higher considered for strong fire remediation experience) Location: Regular presence in Portsmouth office with hybrid working and UK wide travel 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and company wide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen and shower Charity fundraising days Supportive, collaborative culture with clear progression pathways Design Manager Job Overview Lead the full design process for facade and fire remediation projects from pre construction through delivery Coordinate and integrate design information from architects, structural engineers, fire engineers, manufacturers and specialist subcontractors Ensure all designs are fully compliant with current building regulations, fire safety legislation and cladding specific standard Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Account Payable - Stafford - Hybrid Gleeson Recruitment Group is partnering with an established and welcoming business who are looking for an Accounts Payable Specialist to join their finance team on a full time on a long term interim basis. Description As the Accounts Payable Specialist, you will be responsible for: 3 way matching, match, batch and code. Bank Reconciliations Matching PO's Setting up new supplier accounts and upkeep of existing supplier account details Regular reconciliation of supplier statements, and review of same with Accounts Assistant Profile To be successful for the Accounts Payable Specialist role, you must: Be helpful, enthusiastic and committed team player who can learn quickly Be Computer literate with experience with Excel, and Word Have strong communication and organisational skills, with the ability to work effectively under pressure Have high levels of accuracy and close attention to detail, willing to work as required to meet deadlines, particularly around period ends At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 25, 2026
Seasonal
Account Payable - Stafford - Hybrid Gleeson Recruitment Group is partnering with an established and welcoming business who are looking for an Accounts Payable Specialist to join their finance team on a full time on a long term interim basis. Description As the Accounts Payable Specialist, you will be responsible for: 3 way matching, match, batch and code. Bank Reconciliations Matching PO's Setting up new supplier accounts and upkeep of existing supplier account details Regular reconciliation of supplier statements, and review of same with Accounts Assistant Profile To be successful for the Accounts Payable Specialist role, you must: Be helpful, enthusiastic and committed team player who can learn quickly Be Computer literate with experience with Excel, and Word Have strong communication and organisational skills, with the ability to work effectively under pressure Have high levels of accuracy and close attention to detail, willing to work as required to meet deadlines, particularly around period ends At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Willmott Dixon is seeking a Technical Lead, working across our offices in Nottingham, Birmingham and Coleshill but ideally based out of our Birmingham Snowhill office, to play a key role to provide technical guidance to project teams to ensure compliance with business and building safety standards. You'll enjoy a hybrid working model with time split between the office, home, and occasionally, on projects with our site teams. This is an opportunity to work on a wide range of construction projects which regularly include non-standard buildings and on occasion higher risk buildings (HRBs). You'll be expected to draw on your strong interpersonal skills and comprehensive technical understanding of building regulations guiding teams, ensuring compliance. Our projects range from 10m- 150m+ across the following sectors: Education, Leisure, Blue Light, Commercial, Healthcare, and Residential, so no two schemes are the same! Responsibilities Build and maintain positive relationships with our customers, stakeholders, and project teams, and effectively communicate technical solutions and recommendations in accordance with relevant building regulations. Facilitate Willmott Dixon's role as "Principal Designer" and demonstrate the right competencies to be an advisor to our project teams. Create processes and procedures to review the competency of other members of the team. Where appropriate, liaise with Design Managers and the wider design team to ensure they and specialists have provided information and detail to demonstrate compliance requirements of the legislation. Ensure that design information is of a consistent high standard, compliant, and deliverable for the project. Keep accurate records of conversations and decisions. Upon completion of the design, sign as the "Principal Designer" duty holder for and on behalf of Willmott Dixon. Assist sites and respond to questions or items raised through site inspections by others, where required. Engage with and mentor our regional design manager community. Essential and Desirable Criteria Hold a Class 3 Building Control accreditation/qualification with previous experience as a Registered Building Inspector (RBI) Possess a Level D competence across the Building Inspector Competence Framework as required by a Class 3 Building Control Officer and demonstrate the behaviours and ethics appropriate to this level. Enjoy being a team player and active contributor to the projects. Full UK Driving License Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, fully discounted private medical insurance for you and a partner, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
May 25, 2026
Full time
Willmott Dixon is seeking a Technical Lead, working across our offices in Nottingham, Birmingham and Coleshill but ideally based out of our Birmingham Snowhill office, to play a key role to provide technical guidance to project teams to ensure compliance with business and building safety standards. You'll enjoy a hybrid working model with time split between the office, home, and occasionally, on projects with our site teams. This is an opportunity to work on a wide range of construction projects which regularly include non-standard buildings and on occasion higher risk buildings (HRBs). You'll be expected to draw on your strong interpersonal skills and comprehensive technical understanding of building regulations guiding teams, ensuring compliance. Our projects range from 10m- 150m+ across the following sectors: Education, Leisure, Blue Light, Commercial, Healthcare, and Residential, so no two schemes are the same! Responsibilities Build and maintain positive relationships with our customers, stakeholders, and project teams, and effectively communicate technical solutions and recommendations in accordance with relevant building regulations. Facilitate Willmott Dixon's role as "Principal Designer" and demonstrate the right competencies to be an advisor to our project teams. Create processes and procedures to review the competency of other members of the team. Where appropriate, liaise with Design Managers and the wider design team to ensure they and specialists have provided information and detail to demonstrate compliance requirements of the legislation. Ensure that design information is of a consistent high standard, compliant, and deliverable for the project. Keep accurate records of conversations and decisions. Upon completion of the design, sign as the "Principal Designer" duty holder for and on behalf of Willmott Dixon. Assist sites and respond to questions or items raised through site inspections by others, where required. Engage with and mentor our regional design manager community. Essential and Desirable Criteria Hold a Class 3 Building Control accreditation/qualification with previous experience as a Registered Building Inspector (RBI) Possess a Level D competence across the Building Inspector Competence Framework as required by a Class 3 Building Control Officer and demonstrate the behaviours and ethics appropriate to this level. Enjoy being a team player and active contributor to the projects. Full UK Driving License Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, fully discounted private medical insurance for you and a partner, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Evolve is partnering with a quickly expanding innovative pharmacy chain who provide NHS and Private services to communities of Scotland. They re looking for a Pharmacist Manager to drive excellence in patient care, lead a motivated team, and help shape the future of community pharmacy. If you you re ready to combine clinical knowledge with inspiring leadership, this is the perfect next step in your pharmacy career. This is a full-time, permanent position in a store handling approximately 3,000 items per month. The role follows a rotating schedule: one week Monday to Friday, and the following week Monday, Tuesday, Thursday, Friday, plus a Saturday shift from 9am 1pm. The position is based near Tain (IV). What s on offer: Excellent Salary & Benefits: A competitive starting salary of £52,000 to £58,000 DOE, along with pension, GPhC fee paid, retention payment and more! Collaborative Culture: Thrive in a supportive, people-focused environment. Accelerated Career Advancement: Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Pharmacist Manager Independent Prescriber Advantage: Ideally, you ll bring an Independent Prescriber qualification but if you re keen to gain it, we ll fully support you on that journey. Fully Registered Professional: You re a proud member of the General Pharmaceutical Council (GPhC), ensuring the highest professional standards. Inspiring Leader: You have a genuine passion for leading and empowering a team, creating a positive environment where everyone can excel. Proven Manager: Your experience in team leadership and operational management means you know how to drive performance and deliver results. Scottish Pharmacy Expertise: You bring valuable experience working in a pharmacy within Scotland, giving you insight into local practices and patient needs. Role Responsibilities for the Pharmacist Manager Lead the way: Take charge of the day-to-day leadership and smooth running of the pharmacy, creating an environment where both the team and the business thrive. Inspire and motivate: Energise and guide the pharmacy team to deliver outstanding service, ensuring duties are completed to the highest standard and company targets are not only met but exceeded together. Keep operations seamless: Oversee the safe and accurate receipt of deliveries including controlled drugs while ensuring any missing items are promptly claimed and returns are handled within set timeframes. Champion patient care: Offer expert advice to patients on their prescriptions and support your team in doing the same, ensuring every interaction builds trust and provides exceptional care. Recruitment Process 2 stage interview process. Interview and assess with a leader who s hands-on, supportive, and invested in your professional growth. Interested? Please click apply, or contact Katie Fisher for more details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics.
May 25, 2026
Full time
Evolve is partnering with a quickly expanding innovative pharmacy chain who provide NHS and Private services to communities of Scotland. They re looking for a Pharmacist Manager to drive excellence in patient care, lead a motivated team, and help shape the future of community pharmacy. If you you re ready to combine clinical knowledge with inspiring leadership, this is the perfect next step in your pharmacy career. This is a full-time, permanent position in a store handling approximately 3,000 items per month. The role follows a rotating schedule: one week Monday to Friday, and the following week Monday, Tuesday, Thursday, Friday, plus a Saturday shift from 9am 1pm. The position is based near Tain (IV). What s on offer: Excellent Salary & Benefits: A competitive starting salary of £52,000 to £58,000 DOE, along with pension, GPhC fee paid, retention payment and more! Collaborative Culture: Thrive in a supportive, people-focused environment. Accelerated Career Advancement: Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Pharmacist Manager Independent Prescriber Advantage: Ideally, you ll bring an Independent Prescriber qualification but if you re keen to gain it, we ll fully support you on that journey. Fully Registered Professional: You re a proud member of the General Pharmaceutical Council (GPhC), ensuring the highest professional standards. Inspiring Leader: You have a genuine passion for leading and empowering a team, creating a positive environment where everyone can excel. Proven Manager: Your experience in team leadership and operational management means you know how to drive performance and deliver results. Scottish Pharmacy Expertise: You bring valuable experience working in a pharmacy within Scotland, giving you insight into local practices and patient needs. Role Responsibilities for the Pharmacist Manager Lead the way: Take charge of the day-to-day leadership and smooth running of the pharmacy, creating an environment where both the team and the business thrive. Inspire and motivate: Energise and guide the pharmacy team to deliver outstanding service, ensuring duties are completed to the highest standard and company targets are not only met but exceeded together. Keep operations seamless: Oversee the safe and accurate receipt of deliveries including controlled drugs while ensuring any missing items are promptly claimed and returns are handled within set timeframes. Champion patient care: Offer expert advice to patients on their prescriptions and support your team in doing the same, ensuring every interaction builds trust and provides exceptional care. Recruitment Process 2 stage interview process. Interview and assess with a leader who s hands-on, supportive, and invested in your professional growth. Interested? Please click apply, or contact Katie Fisher for more details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics.
£53,603 - £61,533 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Speech & Language Therapist at Witherslack Group is like! Get out what you put in This role is based at Luxborough Court School to cover maternity for a year. Luxborough Court School is an independent specialist day school providing high quality education for boys and girls. Based in Essex, the school meets the needs of pupils with a primary diagnosis of autism or with a clear evidence of being on the autism pathway. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Senior Speech & Language Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Speech and Language Therapist registered with the HCPC Be a specialist with proven skills and experience to engage and deliver therapeutic interventions with children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people Be a member of a multi-disciplinary team, receiving regular supervision and supported in your CPD Have lengthy sector experience and a background in team supervision are all vital Be a car driver, as there's some travel involved This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
May 25, 2026
Full time
£53,603 - £61,533 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Speech & Language Therapist at Witherslack Group is like! Get out what you put in This role is based at Luxborough Court School to cover maternity for a year. Luxborough Court School is an independent specialist day school providing high quality education for boys and girls. Based in Essex, the school meets the needs of pupils with a primary diagnosis of autism or with a clear evidence of being on the autism pathway. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Senior Speech & Language Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Speech and Language Therapist registered with the HCPC Be a specialist with proven skills and experience to engage and deliver therapeutic interventions with children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people Be a member of a multi-disciplinary team, receiving regular supervision and supported in your CPD Have lengthy sector experience and a background in team supervision are all vital Be a car driver, as there's some travel involved This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
£47,549 - £55,480 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Speech & Language Therapist at Witherslack Group is like! Get out what you put in This role is based at Felden Hall School. Opening in Spring 2026, Felden Hall School is an independent, specialist day school providing high quality education for boys and girls. Based in Hemel Hempstead, the school meets the needs of pupils with special educational needs including ADHD, autism, speech, language & communication difficulties and social & emotional difficulties. The initial age range will be 5-16 years. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Senior Speech & Language Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Speech and Language Therapist registered with the HCPC Be a specialist with proven skills and experience to engage and deliver therapeutic interventions with children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people Be a member of a multi-disciplinary team, receiving regular supervision and supported in your CPD Have lengthy sector experience and a background in team supervision are all vital Be a car driver, as there's some travel involved This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
May 25, 2026
Full time
£47,549 - £55,480 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Speech & Language Therapist at Witherslack Group is like! Get out what you put in This role is based at Felden Hall School. Opening in Spring 2026, Felden Hall School is an independent, specialist day school providing high quality education for boys and girls. Based in Hemel Hempstead, the school meets the needs of pupils with special educational needs including ADHD, autism, speech, language & communication difficulties and social & emotional difficulties. The initial age range will be 5-16 years. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Senior Speech & Language Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Speech and Language Therapist registered with the HCPC Be a specialist with proven skills and experience to engage and deliver therapeutic interventions with children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people Be a member of a multi-disciplinary team, receiving regular supervision and supported in your CPD Have lengthy sector experience and a background in team supervision are all vital Be a car driver, as there's some travel involved This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
