Job Description
Location: Glasgow
Salary: 24,570 per year (depending on experience)
Hours: Monday To Friday 08:00 - 16:.5 hours
This is more than a standard admin position - you'll play a key role in day-to-day operations, helping to organise workloads, coordinate appointments, track performance targets and ensure services are delivered efficiently and in line with requirements.
If you're someone who enjoys working in a fast-paced environment, solving problems, and keeping everything on track, this could be a great fit.
Key Responsibilities
Planning & Scheduling
- Organise and optimise daily schedules using internal systems
- Allocate work effectively and support team capacity planning
- Track progress against agreed targets and deadlines
- Respond to changes, urgent requests and last-minute updates
Coordination & Communication
- Act as a main point of contact for internal and external queries
- Handle calls and emails in a professional manner
- Arrange, update and confirm appointments
- Ensure communications are sent within agreed time frames
Compliance & Reporting
- Assist with preparing regular performance reports
- Maintain accurate records and documentation
- Support adherence to relevant safety and compliance standards
- Help ensure service quality is consistently maintained
About You
- Previous experience in scheduling, coordination or admin support
- Confident managing workloads, calendars or field-based teams
- Highly organised with strong time management skills
- Comfortable working in a busy, fast-moving environment
- Strong communication skills (written and verbal)
- Proficient in Microsoft Office and planning tools
- Able to work independently and collaboratively
Experience in a service, maintenance or operations environment would be beneficial, but not essential.
Experience required:
- Administration: 2+ years
- Customer service: 2+ years
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
