2870 jobs found

Cyber Data Engineer Location: Glasgow Role Type: Contract - 12 months Work Setup: Hybrid - 3 days onsite Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Build, maintain and enhance the CyberELK Elasticsearch platform supporting the firm's cyber teams. Onboard data sources, including field extraction, parsing and Elastic Common Schema (ECS) mapping. Develop automation solutions integrating configuration management frameworks, APIs and AI-assisted tooling. Optimise Elasticsearch performance through sharding, Index Lifecycle Management (ILM) and ingest pipelines. Provide technical consultancy to internal stakeholders and support complex platform requirements. Act as a senior escalation point for troubleshooting, collaborating with infrastructure teams to resolve technical issues. What you bring Production experience in Elasticsearch or Splunk engineering, with Elasticsearch preferred. Experience onboarding, parsing and managing cybersecurity data sources, including Elastic Stack tools such as Logstash or Beats. Strong Linux administration skills, including platform installation and management. Experience with Ansible automation, configuration management and cloud data pipelines across AWS, Azure or GCP. Strong operational troubleshooting and problem-solving skills, with knowledge of networking, HTTP and encryption. Familiarity with Git, Jenkins, Jira, DevOps and Agile/Kanban practices, alongside excellent communication skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Job Title: B2B Deployment Executive Contract length: 12 months Location: London (Hammersmith) - Hybrid Summary of Role In your B2B Deployment Executive role, you will execute the Customer Service Centre strategy and market policies across all channels, ensuring the highest standards of service for our Field Force, Retailers and Trade Partners. You will manage the relationship with one of the most highly skilled teams within our third-party CSC service provider. We will rely on you to lead engagement with the Back Office Support Lead (third party), supporting our Field Force, Commercial Planning team, Retailers and Trade Partners in delivering services to consumers as they transition from traditional smoking to Reduced Risk Product alternatives. You will be a key team member focused on providing Back Office support, including but not limited to retailer non-automated payments, national and regional insights reporting, REEV territory management for small- and large-scale changes, TPOSM logistics from warehouse to Field Force lock-ups, retailer onboarding, Power BI dashboard requirements and updates via the Data Analytics team, and Drive 2.0 support and query management. Your role will also be critical in ensuring continuous improvement, process review and efficiency between the B2B Customer Services and Back Office team, Commercial Planning team, Data Analytics team, Field Force teams across the UK, and other relevant departments. Main responsibilities Understand the key initiatives, requirements and challenges across all indirect channel activities and Field Force regions; identify relevant actions or local fixes and where required, escalate to the central team and follow up through to resolution and implementation. Coordinate with the Commercial Planning and Field Force teams on upcoming activities, aligning on support requirements for sales cycles, activity plans, customer incentive and trade programme payments, approvals and control management, and associated insight-reporting requirements. Coordinate Power BI requirements with the Data Analytics team, including but not limited to incentive payments, Field Force insight-reporting support, systemic issues and commercial updates. Work with the B2B Back Office and Admin team (third party) to deploy reports in Power BI where required. Establish processes and relevant SLAs for the B2B Back Office and Admin team (third party) to deliver key initiatives and activities within the role's remit. Monitor key service-level metrics and retailer satisfaction indicators, adjusting services to achieve high retailer and internal stakeholder satisfaction. Work closely with the third-party service provider to ensure a high level of execution and advisor engagement. Manage the relationship with the third-party service provider (Big Yellow) for Field Force lock-up locations, including budget-related responsibilities, ensuring locations remain relevant for Field Force area coverage. Manage budget, forecast, purchase order and invoice processing for third-party service providers. Prepare and deliver training for B2B Back Office and Admin team members (Team Lead, Regional Support and Admin Executives), enabling them to provide relevant support and act as a single point of contact for the Field Force and Commercial Planning teams. Oversee the processes and controls for accurate and timely processing of all indirect channel non-automated retailer payments and incentives. Carry out thorough SOX control checks against the Standard Operating Procedure (SOP) and report all incentive payment updates to relevant stakeholders. Oversee the processes and controls for accurate and timely processing of all indirect channel (REEV) retailer onboardings. Carry out thorough control checks against the Standard Operating Procedure (SOP) and report updates to relevant stakeholders. Continuously review and refine processes to improve efficiency across B2B CSC and CBO teams, Commercial Planning, Data Analytics and Field Force requirements. Act as owner of the following B2B CBO products: B2B Back Office (third party) onboarding B2B Back Office escalation processes Indirect channel non-automated incentive payment management and related controls Indirect channel (REEV) retailer onboarding management and related controls Field Force and Commercial Planning insight reporting, excluding pre-Power BI implementation Field Force REEV territory, store assignment and support Voice of the Retailer (R-NPS) inner and outer circle huddle meetings and interaction set-up Drive 2.0 support and query management o TPOSM/PPOSM deployment coordination o New onboarding process management, coordination and controls o Reporting and REEV orchestration systemic support o Trade programme payment reconciliation and controls management Position Complexity & Responsibilities Processes - Accurate and timely completion of relevant processes and controls, with strong attention to detail required to meet global process frameworks. Scope of Influence - The position's scope of influence is focused on managing one of the key teams within the CSC vendor. Within the role works closely with, but not exclusively with, Commercial Planning, Field Force, Data Analytics, Trade Marketing, Trade Activation, Finance, Supply Chain, KA and IT. Communication - The position requires the ability to influence deployments and results, working closely with Commercial Deployments, Field Force and other teams. Travel & Meetings - A minimum of one visit per quarter to the CSC vendor (Konecta Casablanca), with a minimum stay of three working days. You will also be required to attend all Field Force meetings and events in person where they are held face to face, including overnight stays where required. Data - The position requires the following: Analyse monthly commercial activities, understand requirements and prepare monthly insight reports via the third-party B2B Back Office and Admin Support team to support Commercial Operations and the Field Force team. Gather and review Field Force data-support requirements and align with the Data Analytics team on how to implement requests. Project Size - FFWD initiatives (SME/Lead), local functional and CSC projects (SME/Lead), and medium-to-large projects (SME). Standards & Policies - SOX controls in place and checks completed (L2C C048A - DTE Payment File Controls). SOPs and controls in place (10-C - REEV Customer Onboarding). Quality KPIs - Stakeholder Net Promoter Score [NPS], Quality Score [based on PML Quality framework], Quality Evaluations [Per Advisor] High-Performing CSC B2B Operation and Improved B2B Service Quality B2B Central Admin: Non-automated Payment file processing Accuracy (%) Channel NPS (B2B) B2B CBO Stakeholder NPS Training KPIs - Time to Proficiency, Knowledge and Skill Retention Rate Efficiency KPIs - Occupancy Rate [Per Agent], Productivity/Capacity Rate [Per Agent] If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Harvey Nash is now inviting candidates to apply for the role of People Change Manager, an initial 6-month contract hybrid to Edinburgh - 3 days a week. Inside of IR35 - £500 - £600 a day Public sector, local authority of financial services experience is preferred. Support the delivery of workplace transformation and people change initiatives within a complex organisation. Key responsibilities: Drive workplace transformation activities from planning through to implementation. Support change, organisation development, stakeholder engagement and adoption activities. Develop implementation plans, communications and practical delivery tools. Manage project plans, risks, dependencies and progress reporting. Produce high-quality updates for senior stakeholders and executives. Key experience: Proven background in workplace transformation, people change, organisation development or change delivery. Strong project management skills with experience coordinating multiple workstreams. Ability to translate strategy into practical implementation and measurable outcomes. Comfortable working independently and influencing stakeholders at all levels. Experience in a consulting or advisory environment is desirable. Please submit your CV for consideration.

Property Administrator 25k- 26k based on exp Annual discretionary Bonus Excellent Training and Benefits offered 2 days working from home after training GUILDFORD BASED Our client based in Guildford has a opening to join a great team. Property experience isn't essential but can prove helpful. The job can be demanding so being able to multi task and organisational skills are helpful. Key duties: To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements. To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do. Maintain accurate manual and computer records for each property, in line with company procedures and client requirements. To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner Action, record and file all incoming post, faxes and emails. Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for. From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects. To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Calling all HR professionals and employment enthusiasts! 5 week induction Monday - Friday 9-5pm Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket! If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options. The HR Advisor will also be responsible for: Supporting clients with legally compliant advice and a personal touch Guiding clients with all employment law/HR enquiries received Providing options and being revolutionary with your ideas! Take ownership and responsibility of cases to resolution Building rapport and relationships with clients on each interaction Putting the client first by responding within contractual SLA's Recording advice accurately against the appropriate cases on the relevant databases Supporting with advice on documentation and information implementation Supporting clients in drafting 'ad-hoc' letters where appropriate Attending legal briefings and internal company training to ensure that advice provided is compliant with our services Being responsible for your own self-study and being current with changes in legislation and best practice Benefits Continuous development from Day 1 25 Days Holiday + 8 Bank holidays (increases to 28 with service) Your birthday off - how will you celebrate? Regular updates on Employment Law so you're always up to date Competitive salary framework reviewed twice annually Free EAP for those days when we all need someone to talk to Private medical with BUPA (with length of service) Social Committee to arrange fun events Department budget for a quarterly day out A senior team that listens to and responds to team feedback Career Pathways to develop your skills and support your progression through the business P47171LS1R9 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Custody Operating Model Lead (Saudi Markets) Contract Type: Temporary Location: Manchester or London Contract Length: 6 months Working Pattern: 4 days per week in the office, via Umbrella Company Our client, a leading player in the financial services sector, is seeking a Custody Operating Model Lead to spearhead the development of an end-to-end custody operating cash model tailored specifically for the Saudi markets. This dynamic role is perfect for a seasoned professional looking to make a significant impact in a temporary yet crucial position. Key Responsibilities: Collaborate with Subject Matter Experts (SMEs) to develop and document the custody operating cash model across various markets. Conduct thorough current-state assessments to identify business, operational, and regulatory gaps. Facilitate engaging requirements workshops with stakeholders across Product, Operations, Technology, Legal, Compliance, Risk, Finance, and Client Service. Define target-state processes, establish controls, clarify roles, and document operating procedures. Gather and document Saudi cash market requirements, ensuring compliance with EDAA, Tadawul, and other regulatory obligations. Produce detailed process maps, requirements documentation, and RACI models to guide implementation. Support implementation planning, governance, and readiness reviews to ensure seamless transition. Coordinate effectively with both internal stakeholders and external advisors to validate the operating model design. Experience and Skills Required: The ideal candidate will possess: Extensive experience within the Saudi capital markets and treasury operations. Proven expertise in operating model design, specifically within custody, asset servicing, or financial market infrastructure. A strong understanding of custody operations, including settlement, cash management, and asset servicing. A track record of delivering large-scale market entry, regulatory, or transformation programmes. The ability to translate complex regulatory requirements into actionable business and operational capabilities. Exceptional stakeholder management and workshop facilitation skills. Deep product management expertise complemented by outstanding leadership and influencing abilities. Strong business judgement, empowering informed decision-making. This is an exciting opportunity for a proactive leader eager to contribute to the evolution of custody operations in a vibrant market. If you are ready to take on a challenging yet rewarding role with a forward-thinking organisation, this position may be the perfect fit! Candidates who thrive in fast-paced environments and possess a passion for financial services are encouraged to apply. The employer values innovation, collaboration, and a commitment to excellence. Apply Today! Don't miss out on the chance to shape the future of custody operations in the Saudi markets. Submit your application now and take the first step towards this exciting opportunity! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

ServiceNow Platform Owner Salary £65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Family Court Advisor Sheffield £34.50ph Hybrid Working As a Family Court Adviser, you will: Provide advanced social work services to children, families and the courts. Assess and analyse court applications involving child protection and serious welfare concerns. Identify and respond to issues affecting children and young people, ensuring their needs and best interests remain central. Promote a child-focused approach with parents and those who hold parental responsibility. Provide professional advice to courts and Local Authorities regarding safeguarding concerns and ways to improve outcomes for children. Support effective judicial case management through high-quality social work analysis and advice. Undertake high-quality direct work with children and families to understand their experiences, needs and wishes. Complete thorough assessments and analysis to inform decision-making and recommendations. A minimum of 3 years PQE as a Qualified Social Worker Required for application To find out more information please contact Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

HR Consultants Build your own business with an established brand and expert support behind you this is a Franchise Opportunity UK-wide opportunities Flexible working Minimum 25 hours per week Are you an experienced HR professional looking for a different way to do the work you love? Perhaps you are tired of office politics, the daily commute or trying to fit your life around somebody else s working hours. You may want greater flexibility, more control over your future and the opportunity to make a genuine difference to the businesses you support. This could be your opportunity to build and run your own HR consultancy without having to start entirely from scratch. I am working with an established and successful HR consultancy that is expanding its UK network and looking for experienced HR professionals to join the business as franchise partners. Run your own HR consultancy As a franchise partner, you will work with SMEs, typically supporting businesses with up to 250 employees across a broad range of day-to-day and strategic HR matters. You will have the independence of running your own business, while benefiting from an established brand, proven systems and a knowledgeable support network designed to help you build a successful consultancy. From the outset, you will receive the tools, resources and guidance needed to launch, develop and grow your business. Support includes: Established branding and marketing resources Employment law knowledge and guidance Practical HR tools, documentation and systems Team workshops and additional client services Business development and growth support An experienced network around you You will be able to focus on building trusted, long-term relationships with local business owners and providing the commercial, practical HR advice that growing SMEs really need. Who are we looking for? This opportunity would suit someone who has: Broad HR advisory experience, particularly in ER , at a senior level A friendly, credible and engaging communication style A practical and commercially minded approach to HR A genuine interest in supporting small and growing businesses The confidence and motivation to develop their own client base Availability to commit at least 25 hours per week The ability to travel locally to meet and build own client list. You do not necessarily need previous experience of running a business. You will, however, need the drive, resilience and enthusiasm to build one. Why become a franchise partner? Owning your own consultancy can offer greater flexibility, independence and control over your working life. Becoming part of an established franchise network provides the additional reassurance of proven systems, recognised expertise and ongoing support. It is an opportunity to create something of your own but not to do it alone. Could this be the next chapter in your HR career? Contact Jayne Johnson at Better People Ltd for an informal and confidential conversation and further information about the opportunity. Please note: This is a self-employed franchise business opportunity and not a salaried employment position. It requires a financial investment and an active commitment to developing your own business. Full details of the franchise model, fees, terms and earning potential will be provided during the information and due-diligence process. Better People Ltd welcomes enquiries from suitably experienced HR professionals from all backgrounds. Any personal information supplied will be handled in accordance with the Better People Ltd Privacy Policy.

Parts Manager £40,000 Basic Salary £55,900 OTE Up to £69,300 at 125% Performance Lincoln Permanent Full Time 45 Hours Per Week Monday Friday, 8:00am 6:00pm No Saturday Working Required, except occasional cover if required Our client, a successful main dealership in Lincoln , is looking for an experienced Parts Manager to take responsibility for the day-to-day operation and performance of their busy Parts Department. This is an excellent opportunity for an established Parts Manager who is looking to join a professional dealership environment with strong earning potential and a well-established team. The successful candidate will be responsible for leading a team of 5 Parts Advisors, 3 Drivers and 1 Parts Supervisor , ensuring the department operates efficiently while delivering excellent levels of service and maximising departmental performance. Duties & Responsibilities Manage the day-to-day operation of the Parts Department. Lead, motivate and develop the Parts team to achieve departmental targets. Oversee parts ordering, stock control and distribution. Ensure parts are supplied efficiently to the workshop and retail customers. Monitor departmental performance, profitability and productivity. Maintain effective stock management and minimise obsolete or excess stock. Ensure accurate processing of parts orders and invoices. Work closely with the Aftersales and Workshop teams to ensure smooth operations. Maintain excellent relationships with suppliers and internal departments. Ensure all departmental processes and procedures are followed. Monitor customer satisfaction and ensure a consistently high level of service. Support and develop the existing Parts Supervisor and wider team. Your Background & Skills Previous Parts Manager experience is essential. Strong experience managing and developing a Parts Department. Proven ability to lead and motivate a team. Strong understanding of parts ordering, stock control and departmental processes. Commercially aware with a strong focus on profitability and performance. Excellent organisational and communication skills. Able to work effectively in a busy dealership environment. Prestige or BMW experience would be advantageous. Full UK Driving Licence. What's on Offer? £40,000 Basic Salary £55,900 OTE at 100% performance Up to £69,300 OTE at 125% performance 45-hour working week. Monday to Friday, 8:00am 6:00pm. No standard Saturday working, with occasional cover only when required. Established Parts Department with 5 Parts Advisors, 3 Drivers and 1 Supervisor. Opportunity to take a leading role within a successful main dealership. If you're an experienced Parts Manager looking for a new challenge with a strong basic salary and significant bonus potential, we'd love to hear from you. Apply today with your CV for immediate consideration.

Facilities and Compliance Manager Up to 55,000 per annum plus company car Help shape the future of family support through strategic facilities services. Ronald McDonald House UK provides vital support to families with a child in hospital, helping them navigate the practical and emotional challenges of their healthcare journey. In partnership with NHS hospitals nationwide, we accommodate over 8,000 families annually across our 14 Houses with 530 ensuite rooms, enabling parents and carers to stay close to their seriously ill or injured child. Reporting to the Head of Facilities Management, this pivotal role is responsible for the safe and effective delivery of maintenance, reactive works and minor planned works across assigned Ronald McDonald House UK Houses. The Facilities Manager ensures works are completed safely, to the required quality, within agreed budgets and with minimal disruption to House teams and families. The post will additionally support delivery of ESG initiatives at site level, including identifying opportunities for improved efficiency and ensuring contractors follow agreed sustainability practices. We are seeking an individual with proven facilities management experience within a comparable diverse and complex portfolio. This would represent an ideal career move for individuals with a strong track record of setting a clear vision and inspiring their team to deliver it. We are seeking a leader who is a collaborative team player and will relish the chance to play an influential role in the advancement of our charitable aims through the effective delivery of facilities. To arrange a briefing discussion please contact our retained advisors Michael Hewlett or Joe Glendon at MRG. Applications should consist of a CV and supporting statement. The closing date for applications is Sunday 23rd August 2026.

Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. Job description This role sits within HMRC's Fraud Prevention Centre (FPC) directorate and is part of the Government Digital and Data Profession. As an Identity, Verification and Authentication (IDVA) Service Control Manager, you will lead HMRC's technical response to fraud and risk threats, ensuring interventions are timely, proportionate, and effective. You will work across multiple business areas, combining analytical insight, operational leadership, and strategic thinking to protect HMRC's services and customers. This is a fast-paced role requiring adaptability, collaboration, and a commitment to continuous improvement. Person specification Analyse risk intelligence and emerging threats to prioritise interventions, recommend escalation routes for high-risk incidents, and inform strategic decisions. Manage aspects of the incident response cycle, from identification and prioritisation through facilitation and resolution. Maintain awareness of fraud trends and identity threats, contributing to HMRC's capability to anticipate and mitigate risks. Produce clear, actionable reports and briefings for senior stakeholders, translating technical detail into strategic insights. Build strong relationships internally and externally to enable effective collaboration during incidents and intervention campaigns. Support continuous improvement and performance monitoring, identifying opportunities to strengthen HMRC's compliance approach and governance frameworks. Apply project management skills to coordinate multi-team interventions effectively and manage the delivery into live. Essential Criteria Candidates must demonstrate the following skills and experience, aligned to the GDaD capability framework: Ability to analyse complex fraud risk data, identify patterns, and prioritise interventions using structured frameworks. Strong influencing and communication skills, with experience translating technical detail into actionable insights for senior stakeholders. Knowledge of fraud prevention methods, identity fraud trends, and emerging threats. Experience applying governance frameworks and risk appetite principles in technical decision-making. Familiarity with fraud analytics tools and their application in operational contexts. Experience in leading multiple projects, demonstrating project management skills to coordinate multi-team interventions effectively. Ability to work at pace in a dynamic environment, adapting to changing priorities and resource constraints. Knowledge and experience with Identity and Access Management (IAM) services and IAM standards. Desirable Criteria Counter Fraud Profession accreditation or equivalent. Experience in policy or legal frameworks relevant to fraud prevention. Certification in project management or risk management. Additional Security information This role requires the successful candidate to hold or be willing to obtain Security Clearance prior to taking up the post. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experience and qualifications. A 1000-word Personal Statement to demonstrate Essential Criteria and Person Specification as outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Strength based questions. This is an example of a Strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details

Customer Service Advisor Office Based- Barnsley Countrywide Healthcare is one of the UK's leading suppliers of healthcare consumables and equipment to the care sector. We are looking for a proactive and customer-focused Customer Service Advisor to join our friendly and growing team.This role is ideal for someone who enjoys helping customers, resolving issues, and delivering excellent service while supporting business growth. The purpose of this role is to provide outstanding customer service by managing customer orders and enquiries across B2B, B2C and Mobility Store channels. The role will focus on accurate order processing, after-sales support, and ensuring a positive customer experience at every stage of the customer journey. Key Responsibilities Process customer orders accurately and efficiently. Manage customer enquiries by phone, email and face-to-face. Provide alternatives for out-of-stock products and manage back orders. Handle after-sales support including returns, credits, amendments and delivery queries. Manage service tickets and ensure timely resolution within SLAs. Liaise with internal teams to resolve customer issues effectively. Maintain accurate customer records and notes within company systems. Identify opportunities for continuous improvement. Support business growth through upselling, cross-selling and promotions. Undertake additional duties as required. Key Requirements Previous experience in a customer service or order processing role. Excellent communication and interpersonal skills. Strong attention to detail and organisational skills. Ability to manage multiple tasks in a fast-paced environment. Experience using CRM, ERP or ticketing systems. A positive, customer-focused attitude and strong team-working skills. Benefits Annual salary of £24,983.00 Company pension scheme Employee discount Free on-site parking Ongoing training and development Friendly and supportive working environment If you are passionate about delivering exceptional customer service and want to be part of a successful and growing business, we'd love to hear from you. At Countrywide Healthcare, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Customer Service Advisor Dinnington £13.23 per hour Monday-Friday Temporary Ongoing Immediate Start Want a customer service role where you're actually helping to keep things running safely? We're looking for a Customer Service Advisor to join a busy team supporting customers and engineers. What's in it for you? £13.23 per hour Monday to Friday - no weekend working Immediate start available Temporary ongoing contract Full-time hours The opportunity to gain experience within the fire and security services sector A varied role where you'll work closely with customers and field-based engineers This isn't your typical customer service role. You'll be at the heart of the operation, helping customers with enquiries, coordinating engineer visits, following up on outstanding issues and making sure problems are dealt with quickly and professionally. If you're organised, confident on the phone and good at keeping calm when things get busy, we'd love to hear from you. What will you be doing? Your day will be varied, with responsibilities including: Handling inbound calls and emails from customers regarding services, appointments, faults and general enquiries Supporting engineers in the field by coordinating visits, passing on information and helping resolve customer issues Booking, rearranging and confirming engineer appointments Dealing with potentially urgent or time-sensitive issues calmly and ensuring they are escalated appropriately Accurately updating customer records, job information and communications on internal systems Chasing outstanding jobs, engineer updates and customer queries to make sure nothing gets missed Handling frustrated customers professionally, listening to their concerns and taking ownership of finding a solution Working closely with engineers, account handlers and internal teams to keep jobs moving Learning the company's products, services, procedures and industry requirements What are we looking for? We're looking for someone who is customer-focused, organised and confident dealing with people. You might already have experience as a: Customer Service Advisor Contact Centre Advisor Helpdesk Advisor Service Coordinator Repairs or Maintenance Coordinator Facilities Coordinator Engineering Administrator Customer Support Advisor Experience in a technical, engineering, facilities, maintenance or field-service environment would be a bonus, but it's not essential. Most importantly, you'll need: Excellent telephone and communication skills A calm and professional approach when dealing with difficult or unhappy customers Strong organisational skills and attention to detail Good IT skills and confidence using multiple systems The ability to prioritise and manage several enquiries at once A proactive, problem-solving attitude The ability to work effectively as part of a busy team Ready for your next opportunity? If you're a confident customer service professional who enjoys solving problems, helping people and keeping things moving, apply today! We'd love to hear from you.

The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers. Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team. External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If

Customer Service & Sales Advisor (Aftersales) The role is about looking after homeowners directly once their kitchen is in which is a key part of our growing Direct-to-Consumer offering. You'll be the person they speak to, from first enquiry through to the order landing on their doorstep. You'll be talking to customers, meeting them in our Lancing showroom, guiding them through options, spotting opportunities to genuinely help them, and hitting sales targets with commission on top. The rest is order processing. Careful, often repetitive, detail-heavy order processing, on systems that are functional rather than elegant, plus chasing internal teams, fitters and suppliers to keep things moving. We're telling you this upfront because we want the person who reads that and thinks "good, I'm great at that" , not the person who finds out in week three. What makes someone great at this: You're warm and calm on the phone, including with customers who are unhappy Your attention to detail is genuinely excellent, not something you claim on a CV You take pride in accurate, well-organised work rather than finding it tedious You've sold to consumers before and you're comfortable with targets You can switch between a spreadsheet and a customer conversation without losing your patience with either You're proactive - this role is brand new and we want you to help shape it Coming from automotive aftersales, a parts department, or a dealership service desk? Please apply. The skills map across almost perfectly and you'll need no kitchen knowledge as full training is provided. You'll also own: Our eBay account end to end orders, enquiries, transport, stock, listings and maintaining our "Top Rated" seller status, plus daily ecommerce order processing and keeping our aftersales website current and working hard for sales. On offer: £27,000 - £28,000 pa plus commission 25 days' holiday rising with service plus 8 bank holidays holiday purchase up to 6 weeks health cash plan EAP life assurance at 2 basic salary SMART pension EV salary sacrifice (after 6 months) Bike2Work employee discount on kitchens and appliances. 37.5 hours a week, 5 days out of 7 on a retail rota, based in our Lancing showroom. Easy reach from Worthing, Shoreham-by-Sea, Brighton & Hove, Littlehampton and Steyning.

Are you an experienced tax professional looking to take the next step in your career? This is an exciting opportunity to join a professional services firm as a Private Client Tax Senior Manager in Salisbury, focusing on delivering expert advice and tailored solutions. Client Details This professional services firm operates within the accounting and finance sector and is known for its expertise and commitment to providing high-quality services. As a mid-sized organisation, it offers a collaborative environment that values technical proficiency and innovation. Description Manage and oversee a portfolio of private client tax cases, ensuring compliance and accuracy. Provide expert tax advisory services to high-net-worth individuals, trusts, and estates. Develop and maintain strong client relationships, acting as a trusted advisor. Identify and implement tax planning opportunities tailored to client needs. Review and approve tax returns prepared by junior team members. Support the team in responding to HMRC enquiries and investigations. Contribute to the development of internal processes and best practices within the tax department. Provide mentorship and training to junior staff to enhance team capabilities. Profile A successful Private Client Tax Senior Manager should have: Professional qualifications such as CTA, ACA, or equivalent. Strong technical knowledge of UK tax legislation, particularly in private client tax. Proven ability to manage client relationships and deliver tailored tax solutions. Experience in managing and mentoring junior team members. Excellent analytical and problem-solving skills. Attention to detail and a commitment to accuracy. Strong communication skills, both written and verbal. Job Offer Competitive salary ranging from 54,000 to 70,000 per annum. Hybrid working model to support work-life balance. Opportunities for professional development and career progression. Supportive and collaborative company culture. Engagement in a diverse range of private client tax cases. This is a fantastic opportunity for a Private Client Tax Senior Manager to make a significant impact in the professional services industry. If you're based in Salisbury or looking to relocate, we encourage you to apply today!

Meraki Talent are seeking experienced Customer Services professionals for a number of temporary contracts within the Edinburgh area. Based from Edinburgh Gyle, you will work as part of a larger team, providing first class customer services to existing customers. Applicants should have gained experience within a fast paced organisation, where the needs of the customer are put first. Key duties will include Providing a first class customer experience via telephone and digital support channels. Completing accurate customer requests Dealing with existing customer queries Updating in house systems with accurate customer data Ensuring customer satisfaction at all times. Promoting digital channels to existing customers Applicants should be able to demonstrate first class customer service skills, and have excellent verbal and written communication skills. Additionally, applicants should be able to work in a fast paced, and ever changing environment, while delivering first class customer results. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Customer Services, Telephone, Financial Services 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use information we collect about you