Supported Housing Admin

  • Hamilton Woods
  • City, Manchester
  • Mar 27, 2026
Contractor Call Centre / CustomerService

Job Description

Supported Housing Administrator
Fixed Term Contract, 9-12 months
37.5 hours per week
24,000
Manchester

Hamilton Woods Associates are currently recruiting for a Supported Housing Administrator, to provide high-quality administrative and operational support within a housing and support service.

Duties of the Supported Housing Administrator role will include, but is not limited to:

  • Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.
  • Administering the service waiting list and coordinating offers of accommodation.
  • Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.
  • Monitoring rent accounts, identifying discrepancies and supporting income collection processes.
  • Maintaining accurate and up-to-date records relating to housing management, repairs and income.
  • Producing routine reports including arrears reports and financial tracking information.
  • Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.
  • Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).
  • Managing petty cash, invoices and expenditure requests in line with financial procedures.
  • Providing reception duties, handling enquiries and maintaining a professional front-of-house service.
  • Supporting customer engagement activities and attending meetings as required.
  • Maintaining stock levels of office and property supplies.

Essential Requirements for the Supported Housing Administrator:

  • Previous experience in an administrative role within housing, support or a similar environment
  • Basic DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications, if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.