We are seeking a hands-on Application Support Engineer (Level 2/3) to support mission-critical trading and data platforms. This role combines application support with SRE and platform engineering, focusing on automation, resilience, and high availability.
Key Responsibilities
- Provide L2/L3 support for critical applications
- Troubleshoot across application, infrastructure, and network layers
- Support and optimise Kubernetes/OpenShift environments
- Work with CI/CD pipelines and Infrastructure as Code (IaC)
- Contribute to automation and continuous improvement initiatives
- Participate in incident, change, and problem management
- Monitor systems using tools like Grafana, Prometheus, and Splunk
- Support deployments and ensure production stability
Technical Environment
Kubernetes, OpenShift, Ansible Tower, Bamboo, Bitbucket, Grafana, Prometheus, Splunk, Python/Bash/PowerShell, Strong SQL
Requirements
- Experience in application support within financial or mission-critical environments
- Strong knowledge of SQL, infrastructure, and networking
- Hands-on experience with CI/CD, containerisation, and automation
- Familiarity with .NET, Java, and microservices architectures
Desirable
- ITIL certification
- ServiceNow experience
- SRE/Agile methodologies
Additional Info
- Shift-based role with on-call (07:00-15:00/10:00-19:00)
- Hybrid working - 3 days office
If you're looking to develop your career in SRE and platform engineering within a high-impact financial environment, this is a great opportunity.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.