Service Manager

  • Silcom Recruitment Limited
  • Southampton, Hampshire
  • Mar 31, 2026
Full time

Job Description

The Role:

Silcom Recruitment is delighted to be supporting a well-established, respected, forward thinking and ambitious dealership group in their search for a Service Manager. This is a fantastic opportunity for an experienced aftersales professional to join our clients flagship and busy site.

Responsibilities & Requirements:

Support the Service Manager in overseeing the day-to-day running of the service department.

Deliver exceptional customer service at the front desk, ensuring a smooth service reception experience.

Motivate and lead the service team to achieve targets and maintain high standards.

Handle customer concerns efficiently, always aiming for first-time resolution.

Contribute to departmental performance, profitability, and CSI scores.

The Package:

£36,000 Basic + Bonus £46,000 OTE

Monday to Friday 8:00am until 6:00pm

Only 1 in 8 Saturday mornings

Superb company benefits

24-days holiday + bank holidays

Career progression. On-going training and development.

Don t worry if your CV is out of date, please get in touch and we can work with you to do the rest