Part Time Customer Services Administrator

Paying up to £25,000 pro-rata - Are you an experienced Customer Service Administrator looking for a part-time role within a supportive and well-established business? Our client, a market leader based in Bury, North Manchester, is seeking a dedicated and professional individual to join their growing team.

This is a fantastic opportunity to join a company with an excellent reputation in its sector, offering a positive working environment and genuine work-life balance.

THE JOB

Reporting to the Office Manager, as Part Time Customer Service Administrator you will play a key role in delivering exceptional customer service.

Your responsibilities will include:

• Handling a high volume of customer enquiries via phone and email
• Providing accurate information and resolving queries efficiently
• Updating and maintaining customer records
• Liaising with internal teams and third-party partners
• Sending correspondence to customers regarding memberships and renewals
• Ensuring customers are kept informed and supported throughout their journey
• Carrying out general admin tasks to support the wider team

Working Hours

• 20 hours per week, ideally across Monday, Wednesday, and Thursday

THE PERSON

We re looking for someone with:

• Proven experience in a customer service or administration role
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A proactive, can-do attitude and a collaborative approach to teamwork
• Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)

THE BENEFITS

• Competitive salary
• Part-time hours 20 hours/week (flexible working pattern considered)
• 22 days holiday + bank holidays (pro-rata)
• Free, secure onsite parking
• Pension scheme
• Smart-casual dress code
• A friendly, supportive team environment

If you re passionate about delivering excellent customer service and want to join a business where you can make a difference, we d love to hear from you.

Apply now to take the next step in your career.

Please note applicants must have the right to work in the UK as sponsorship is not available.