Hire Desk Controller

Job Title: Hire Controller

Location: Inverness, Scotland

Overview:

Unify are thrilled to be recruiting for a Hire Controller to join the team in Inverness. You will be joining a leading provider of Plant Hire and Haulage service throughout the UK who are currently undergoing remarkable growth whilst supporting the UK s Construction sector.

As a Hire Controller, you will be providing excellent customer service whilst off hiring and hiring a range of plant and equipment to customers. This role is perfect if you are highly organised, enjoy working in a fast-paced environment and have a strong eye for detail.

What do I need?

• Strong planning and organisational skills.
• Basic knowledge of Plant Machinery / Equipment
• Ability to work well within a team
• Attention to detail
• Proficiency in IT systems, including Excel, Word, and Outlook.

Responsibilities:

• Manage the hiring and return of plant equipment for a wide range of customers.
• Efficiently coordinate a high volume of incoming and outgoing equipment hires.
• Respond promptly to customer inquiries and resolve hire-related issues professionally.
• Prepare accurate quotations and maintain up-to-date hire records.
• Keep both live and closed hire files organised and current.
• Produce detailed hire desk and revenue reports as required.
• Provide expert advice to help customers select the right equipment for their needs.
• Support negotiators with guidance on pricing and equipment availability.
• Work closely with the service and transport teams to ensure smooth and efficient operations.