National Programmes Administrator

National Programmes Administrator (Part Time)

Play a vital role in delivering life changing opportunities for young people, using your organisational talent and proactive mindset to help clients build brighter futures.

Location: Regional Office - North West

Salary: £10,747.20 pro-rata incl. MW (FTE - £26,868 incl. MW FTE) Per Annum

Closing Date: 19 April, 2026

Employment Type: Permanent

Hours per week: 15

About the Role

As a National Programmes Administrator you will help drive the smooth delivery of Education, Training & Employment, Money Management and Client Involvement programmes. You ll coordinate grants, placements, mentoring activities and digital learning resources, ensuring clients can access opportunities that build confidence and independence. With strong organisational skills and attention to detail, you ll manage programme data, produce clear impact reports, maintain efficient systems and research external support agencies to strengthen our national directory.

Working closely with colleagues across the organisation, you ll support client engagement activities, manage communications with professionalism and keep programme operations running seamlessly. This role is perfect for someone proactive, adaptable and collaborative someone who thrives in a fast paced environment and is motivated by helping people make positive, lasting change.

Please note that this role is offer as a part time (15 hours per week) permanent basis. The appointed person will be based in our Manchester Office.

Key deliverables:

• Support with the administration of grants to clients
• Provide organisational and administrative support in the coordination of the volunteer mentoring, client placement project, client representative role, alumni role and other client involvement initiatives.
• Research and collate information pertaining to external agencies and services to support clients in their progression.
• Build and maintain strong partnerships/engagement within the Programmes Team

• Collate performance, value and impact information, and generate reports to evaluate and demonstrate the value of the programme delivery
• Support and promote client engagement activities to meaningfully engage clients and keep service colleagues aware of client involvement work.

• Produce regular reports, case studies detailing client engagement and participation with the programmes
• Manage and monitor inbox communications, responding promptly and professionally while providing detailed support, and proactively flagging any areas of uncertainty to the manager for guidance.
• Work collaboratively to identify and share relevant, interesting, and useful information for the monthly newsletter that benefits colleagues and staff.

Your Development

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of the charity
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.

General responsibilities

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Ensure that all policies and procedures are being adhered to, particularly those relating to Safeguarding, Health and Safety, Code of Practice, Confidentiality and Equality, Diversity and Inclusion
• Respect for the values and ethos of the charity and its founding partners

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.

• Good organisational skills and attention to detail, as well as the ability to work in a fast paced environment and manage competing priorities, projects and deadlines
• Demonstrable ability to plan and coordinate activities
• Ability to identify and evaluate community-based information and national/local resources that support clients positive progression.
• Ability to use Word, Excel, data management systems and databases to a high standard
• Understanding of the importance of developing effective relationships both internally and with external partnership organisations
• Good verbal and written communicator and ability to work collaboratively and communicate across all levels of the organisation

• Able to demonstrate clear understanding of safeguarding requirements and procedures
• Able to work flexibly in line with the needs of the role

What You ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About The Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.