Mortgage and Protection Administrator

Job Title: Mortgage and Protection Administrator
Contract Type: Permanent
Location: Horsham Office
Hours: Full Time - Monday to Friday, 9:00 AM to 5:00 PM
Salary: 30,000 - 35,000 (depending on experience and knowledge)
Holiday: 23 days plus bank holidays, increasing each year until 25 days

Are you ready to take your career to the next level? Join our dynamic financial services team as a Mortgage and Protection Administrator! We're looking for an experienced individual who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service. If you have a passion for helping clients navigate their mortgage and protection needs, we want to hear from you!

What You'll Do:

As a key member of our mortgage and protection team, your responsibilities will include:

• Submission & Progression: Manage mortgage applications from initial submission to legal completion, ensuring compliance every step of the way.
• Documentation: Chase and collect necessary documentation to keep the application process smooth and efficient.
• Client Interaction: Be the first port of call for client queries, providing timely and accurate information to clients, lenders, and conveyances.
• Protection Applications: Handle the submission and progression of protection applications with the same diligence and care.
• Email Monitoring: Keep an eye on client emails and manage relationships with repeat clients effectively.
• System Maintenance: Update and maintain our systems and files to ensure all information is accurate and up-to-date.
• Compliance: Collaborate with advisors to ensure all activities meet compliance and regulatory requirements.

What We're Looking For:

To excel in this role, you should have:

• Proven administration experience within a mortgage or financial services environment.
• Excellent communication skills and a knack for outstanding customer service.
• Strong computer skills, particularly in Microsoft Office and database management.
• A keen eye for detail and experience working with established systems and procedures.
• Self-motivation and professionalism, with the ability to work independently under pressure.
• A team-oriented mindset and effective organisational skills.

Why Join Us?

• Competitive Salary: Enjoy a salary of 30,000 - 35,000 based on your experience.
• Generous Holiday Allowance: Start with 23 days of holiday, plus bank holidays, increasing to 25 days over time.
• Pension Scheme: Secure your future with our company pension scheme.
• Death in Service Benefit: Peace of mind for you and your loved ones.
• Supportive Environment: Work in a team that values honesty, integrity, and collaboration.

How to Apply:

If you're excited to contribute to a vibrant team and make a real difference in our clients' lives, we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for this role.

Join us in creating exceptional experiences for our clients! Your next great opportunity awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.