101 jobs found

Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone, email, and chat, providing them with expert advice and support Resolving queries and issues with professionalism and a smile Building strong relationships with clients to understand their needs better Collaborating with team members to improve processes and enhance customer experience Keeping up-to-date with our products and services to provide accurate information What We're Looking For: We want someone who is: Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment. Communicative: You have excellent verbal and written communication skills, making it easy for customers to understand. Problem-solver: You can think on your feet and find solutions quickly, turning challenges into opportunities. Team player: You work well with others and contribute positively to a team atmosphere. Adaptable: You embrace change and are eager to learn new things in the ever-evolving financial landscape. What's In It For You? Competitive salary and benefits package Opportunities for professional development and growth within the company A friendly and supportive team culture Modern office environment located in a prime location Regular team-building activities and events Excited to Join Us? If you're ready to take the next step in your career and be part of a company that values its employees, we'd love to hear from you! Apply today and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375

CUSTOMER SERVICE ADVISOR JOB SUMMARY: Our client is looking for an experienced Administrator / Customer Service Advisor to join their friendly, close knit team in Ringwood. Whilst specific industry experience is not essential, ideally, the successful candidate will have some experience of working in a professional services environment such as Insurance / Financial Services / Legal. On the job training and support will be provided but it is important that you are a confident communicator who is not afraid of interacting with customers, and you are comfortable learning new systems, as you will be working on various inhouse systems / platforms on a daily basis. CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES: Handling customer enquiries relating to online quotations / new sales - both over the phone, via email and online chat. Taking inbound calls from existing customers to support with a variety of queries from mid term adjustments, end of term renewals, pricing changes, change of personal circumstances / details etc. Updating customer records and managing the internal database to ensure that all administration tasks are compliant Liaising with customers / third party partners over the telephone and via email Liaising with internal colleagues across the business, on a regular basis Inputting new customer details, updating records and sending out follow up paperwork as required Monitoring on the online chat function - training will be provided, but it would be ideal if you have previous experience of online chat. Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer information SKILLS, QUALIFICATIONS / EXPERIENCE REQUIRED Previous experience of working within a customer service or administration role in a professional services environment would be ideal, as it will support a smoother transition into this role. Excellent communication skills and the confidence to speak to people over the phone, as well as via email and online chat. Strong administration skills and experience of working with Microsoft office and other in-house packages A team player who is willing to go the extra mile, but can also work on their own as required You will need to be an organised multitasker, who can work well within a fast paced, changing environment. Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy, but collaborative environment. Excellent benefits on offer, including: Competitive annual salary : Up to £30K, depending on experience Free onsite parking Hybrid working (after training / probation period) Full training and ongoing support, to enable career progression (paid for courses / training opportunities) Hours: Full time, Monday to Friday 25 days holiday - increase with service Annual bonus incentive Enhanced Company Pension Death in service plan, Life cover Opportunity to benefit from additional benefits in time, including electric vehicle salary sacrifice / discounted products / health cash plan / cycle to work scheme) Other benefits to be discussed at application stage. For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment. We look forward to hearing from you.

The Role: We re looking for a part-time Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is Tuesday 5th May and you will be required to attend a two week full-time (9am - 5pm) in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a part-time role working between the hours of 10:00am-2:00pm Monday-Friday. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave (pro rata) which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: 13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skills Essential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and outbound. Strong communication skills with the ability to build trust and rapport with customers. Comfortable working in a performance-monitored environment. Ability to handle sensitive conversations with empathy and professionalism. Desirable (Knowledge, skills, qualifications, experience): Background in regulated environments such as banking or insurance. Experience in sales or customer service roles that require adherence to compliance standards. Technologies: Familiarity with CRM systems and communication tools. Proficient in Microsoft Office Suite and related software. Benefits & Perks: Comprehensive training and development programme Opportunity for permanent employment after the initial contract Supportive team environment Boost Benefits with Agency - cashback options How to apply: If you are passionate about customer service and want to make a difference in people's lives, we invite you to apply! Please send your CV and a cover letter detailing your relevant experience . Interviews will be conducted on-site.We look forward to welcoming you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you passionate about delivering first-class customer service and keeping a busy workshop running smoothly? This is an excellent opportunity for an experienced Service Advisor to join a well-established automotive business in the Heathrow area. If you enjoy working in a fast-paced environment, building strong customer relationships and ensuring vehicles are serviced efficiently from booking through to completion, this could be the perfect next step in your career. Role Overview Job Title: Service Advisor Location: Heathrow area Salary: 28,256.80 - 33,000 (DOE) + OTE up to 40,000 Hours: Monday to Friday plus 1 in 4 Saturdays 07:00-13:00 The Service Advisor Role: A world renowned dealership is seeking a customer-focused Service Advisor to support the day-to-day operation of a busy service department. This role plays a key part in ensuring an outstanding customer journey while maximising workshop efficiency and productivity. You will be the main point of contact for customers throughout the service and repair process, ensuring clear communication, accurate job scheduling, and high levels of satisfaction. The role also requires a commercial mindset, identifying opportunities to promote aftersales services while maintaining a customer-first approach. The business is committed to supporting career development, offering ongoing training and structured appraisals to help you continue developing your skills within the automotive industry. Key Responsibilities of the Service Advisor: Acting as the main point of contact for customers throughout the service process Ensuring a high level of customer satisfaction through professional communication and support Managing workshop bookings and maintaining accurate workshop loading Booking vehicles into the workshop in line with customer convenience and workshop capacity Providing clear and accurate cost estimates for service and repair work Producing job cards, invoices, estimates and supporting documentation Keeping customers regularly updated on progress and completion times Explaining completed work to customers and identifying appropriate upsell opportunities Producing warranty job cards in line with manufacturer guidelines Accurately categorising work including retail, warranty, internal and non-chargeable repairs Liaising with the Parts Department to ensure required parts are available when needed Skills & Experience: Previous experience as a Service Advisor within the automotive industry is highly desirable Excellent communication and interpersonal skills Strong organisation and administration abilities High attention to detail when producing documentation and managing customer information Ability to work in a fast-paced environment while maintaining accuracy Strong time management and prioritisation skills A proactive, motivated approach with the ability to handle challenges with resilience Benefits of the Service Advisor: Competitive salary with bonus potential Overtime opportunities Birthday day off 23 days annual leave plus bank holidays Life assurance (4x salary) Branded uniform and boot allowance Access to a wide range of employee discounts and perks Auto-enrolment pension scheme Enhanced maternity and paternity policies Employee Assistance Programme and wellbeing support, including 24/7 online GP access Mental health first aiders within the business Toolbox insurance Reward and recognition programmes Structured annual appraisals and career progression opportunities Manufacturer training and internal training academy access Long service recognition If you are an experienced automotive Service Advisor who thrives in a customer-focused environment and enjoys working in a busy, high-performing team, we would love to hear from you. Contact Sophie Ranson at E3 Recruitment for more information.

Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Exciting Opportunity in to Join Our Path2Solutions Team as a Telesales Advisor. Are you a driven individual with a passion for connecting talented individuals with fantastic career opportunities? If so, we want to hear from you! Path2 Solutions is currently seeking enthusiastic and dedicated individuals to join our team as Telesales Advisor at our Sunderland office located at the Business Innovation Centre, Sunderland Riverside in the SR5 area. About the Role: You will play a vital role within our recruitment team sourcing, screening, and matching top talent to a wide range of exciting job opportunities throughout the UK. This is a fantastic opportunity to develop your skills in a fast-paced and rewarding industry. Employee Benefits: - Competitive salary range of 23,400 to 30,000 (dependent on experience) - Full and Part-Time roles available - Flexible working hours - Additional holiday scheme - Employee discounts - Life insurance - Private health care And much more! Who We're Looking For: Whether you're an experienced professional or looking to take your first steps in the industry, we welcome applications from ambitious individuals with a strong work ethic and excellent communication skills. If you're ready to take the next step in your career and join a dynamic team with plenty of room for growth and development, we want to hear from you! Join us at Path2 Solutions and take the first step towards an exciting and rewarding career in recruitment!

COURT OF PROTECTION PARALEGAL PERMANENT, FULL TIME MANCHESTER CITY CENTRE UPTO 38,000 + GREAT BENEFITS & PROGRESSION Get Recruited are working with a pioneering and prestigious law firm with a strong reputation across the UK. Due to continued growth and progression within their current team, they are looking for an experience Court of Protection Paralegal / Specialist to join their current team. Offices located in central Manchester, you'll be joining a long standing and positive team. This a great position for someone with at least 1 years' experience within a Court of Protection position, or who has experience handling customer and client finances. Key Responsibilities Handling sensitive calls from clients regarding their monies Preparing important letters, documents, and reports based on spending Sending and receiving payments Handling and preparing court bundles on behalf of the solicitors and senior team members Investigating financial abuse and welfare issues Liaising with third parties, claimant solicitors, judges, and financial advisors Managing a central inbox and communications What We're Looking For Must have a minimum of 2/3 years' experience working in a professional office setting, ideally within a legal practice, within Court of Protection or financial services Organised and positive approach Knowledge of financial and welfare issues Prepared and managed important financial letters, bundles, and documentation Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities

Job Title: Legal Clerk / Legal PA Location: Chester City Centre Salary: 27,500 per annum plus (FTE) Job Type: Permanent, Part Time, 30 Hours Per Week, 4 or 5 Days per week (Shorter Working Day over 5 Days) About us: Storrar Cowdry Solicitors are an established legal practice situated in a Chester City centre office since 1983. We offer a full range of legal services to individuals and businesses. About the role: In this position, you will not just be pushing paper, but dealing directly with clients in the management of the finances for vulnerable clients and their families. This will mean liaising with our Accounts Department and the Senior Solicitor, and working alongside a very experienced part time P.A. who will provide you with any training you will require for the role. You will be speaking with accountants and preparing Reports as they will deal with all tax issues. Key Responsibilities Financial oversight: Co ordinating with accountants for tax returns and assisting in the preparation of annual trust accounts. Reconciling bank accounts with the Accounts Team on a monthly basis. Monitoring bank balances and requesting funds from brokers when required for the client. Client Liaison: Acting as a primary point of contact for the client, beneficiaries and financial advisor. Arranging any additional support for those with carers at home or in a care home e.g.: property repairs required, monthly payments, house insurance Other Matters: Arranging annual review meetings for Trustees, Deputies and Attorneys with the Independent Financial Advisor, attending those meetings with the solicitor Liaising with Trust Accountant to ensure compliance and reporting to HMRC with Personal and Trust Tax Returns Maintaining Spreadsheets in respect of Tax Liabilities and ensuring any payments are paid on 31 July and January each year Maintaining spreadsheet in respect of accountant's annual charges Monitoring client's bank balances and requesting funds from Brokers when required About you: We are looking for someone who balances technical precision with excellent "people skills." Essential Skills and Experience: Experience: At least 1-2 years of experience in a Private Client or Trust environment (preferred) - Legal or Accountancy firm. Technically Savvy: Familiarity with MS Word, Excel and emails Organised: Juggle deadlines without breaking a sweat Communication: Ability to explain processes to clients with empathy and clarity Why join us? Professional Growth: We actively support STEP qualifications and provide a clear path for career progression. Culture: A collaborative, inclusive environment where your contribution is visible and valued. Benefits: Competitive salary with bonus structure and a wellness package. If you think you would be a good fit, I would love to hear from you. Please click APPLY below and tell me about yourself and any experience in the legal or accountancy sectors Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.

Service Advisor Basic Salary: £32,000 - £34,000 OTE: £38,000 Hours: Monday - Friday 8am till 6pm Location: Dartford Benefits: Performance related bonus Monday - Friday - NO WEEKENDS Life Insurance Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53103

kolt recruitment are looking for a Customer Service Advisor for a busy and well-established accident repair centre based in High Wycombe. This is a great opportunity for an experienced Customer Service Advisor to join a fast-paced bodyshop environment, where you will be the main point of contact for customers throughout the repair process. Key responsibilities: Manage customer enquiries both face-to-face and over the phone Provide regular updates to customers regarding vehicle repairs Liaise with workshop, estimators, and insurance companies to ensure smooth communication Book vehicles in for repair and manage job progress Handle customer queries and resolve issues professionally Maintain accurate records and update internal systems Requirements: Previous experience in a customer service role within an accident repair centre or automotive environment Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to work in a fast-paced environment Confident using computer systems Full UK driving licence (desirable) If you're a customer-focused individual looking for a stable role in High Wycombe within a reputable accident repair centre, this is a great opportunity to join a professional team. Kolt Recruitment are a specialist recruitment agency within the automotive industry.

This is an exciting opportunity to join a leading and innovative organisation based very close to central Cardiff for a 6 month fixed term contract with a view to go permanent. This is a hybrid role with an excellent benefits package from day one! Following continued investment and growth, we are seeking a Customer Experience Advisor to join an expanding team. Key Responsibilities As part of a dedicated and passionate Customer Experience Team, you'll play a vital role in ensuring every customer interaction is professional, efficient, and positive. You'll be a champion for customers-supporting them throughout their journey with us. Responsibilities include: Scheduling internal and field appointments. Delivering exceptional customer service and ensuring a seamless experience across all touchpoints. Applying technical awareness to match customer needs with the right resources and support. Handling basic and recurring customer queries, ensuring prompt and effective resolution. Keeping customers informed on issue progress and service updates. Providing initial technical assistance and resolution for incoming queries. Managing requests via phone and email efficiently. Supporting special projects and other ad-hoc duties as required. Skills and Experience Required To thrive in this role, you'll demonstrate: Excellent communication skills (verbal and written). Strong empathy and customer focus. Reliability, patience, and adaptability. Effective problem-solving and multitasking ability. Commercial awareness and a proactive mindset. The ability to work both independently and collaboratively. Person Specification We're looking for individuals with experience delivering exceptional end-to-end customer service-both inbound and outbound-and who consistently exceed customer expectations. You'll be organised, personable, and confident using technology to manage customer relationships effectively. Ideal candidates will bring: Proven experience in delivering high-quality service across multiple channels (phone, email, etc.). Excellent interpersonal and written communication skills. Resilience, positivity, and strong problem-solving skills. A natural aptitude for technology and systems. Benefits Discretionary annual bonus scheme 25 days holiday per year (option to buy up to 5 additional days) Life insurance Cycle to Work scheme Subsidised gym membership Access to health and wellbeing apps Employee discounts Hybrid and flexible working options Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)

Mortgage Advisor-(Piccadilly, Manchester) Salary: £33,000 + Uncapped Commission (OTE £70,000-£80,000) First Mortgage is a leading UK fee-free mortgage broker , known for its customer-first approach and excellent service. As part of Mortgage Advice Bureau (MAB), advisors benefit from access to a wide lender panel, strong support, and a modern, forward-thinking environment. Are you an ambitious, CeMAP-qualified Mortgage Advisor looking to take your career to the next level? This opportunity is for you! As a family-run business and part of Mortgage Advice Bureau (MAB), we combine a supportive, people-first culture with industry-leading resources, giving you everything you need to succeed in a high-performing environment. The Opportunity We re looking for an experienced Mortgage Advisor to join our thriving Manchester City Centre (Piccadilly) branch. This is a fast-paced, high-achieving office where success is recognised and rewarded. You ll benefit from a consistent flow of warm, qualified leads-allowing you to focus on what you do best: delivering expert advice, building relationships, and closing deals. What You ll Be Doing Providing tailored mortgage and protection advice to meet clients financial and protection needs Supporting clients throughout the application process from enquiry to completion Recommending suitable protection products to safeguard clients and their families Conducting detailed mortgage assessments Liaising with lenders to secure the best possible outcomes Working alongside a dedicated Client Relationship Manager for seamless case management What We re Looking For Fully CeMAP qualified (essential) Proven experience as a Mortgage Advisor/Broker Strong track record in sales and target achievement Experience providing protection advice Self-motivated with the ability to work independently Highly organised with the ability to manage multiple clients A team player who thrives in a high-performance environment What You ll Get Competitive base salary of £33,000 Uncapped commission with OTE of £70,000-£80,000 Warm , pre-qualified leads provided Dedicated Client Relationship Manager support Access to a wide lender panel via MAB A high-performing , supportive team culture Full academy training and ongoing support Benefits & Perks Private medical insurance Pension scheme & group life insurance Gym membership Modern office with breakout spaces Regular social events Wellbeing support initiatives Working Hours Monday to Friday: 9:00am - 5:30pm Alternate Saturdays: 10:00am - 4:00pm (with a day off in lieu) Ready to Apply? If you re driven, ambitious, and ready to maximise your earning potential in a supportive, high-performing environment, apply today . Other suitable skills and experience include, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, CeMAP Mortgage Advisor, Protection Advisor.

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Job Purpose The main priority of the role is to create, update, maintain and review employment documentation for our clients. Job Overview This role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus. Day-to-Day Responsibilities To create client documentation based on the needs of the client and the suitability of relevant policies and procedures. To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these. Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate. To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction. To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through their online client portal. Liaise with the Digital Field Consultants and deal with queries as appropriate. Manage own workload working from the task list. Ensure deadlines and any KPI/SLA/targets are met. Ensure work in line with any quality criteria/instruction in place. To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention. To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems. Check client details using the computerised database. Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days. Maintain a clear desk and tidy work environment. To undertake E-learning sessions as and when required. Assist with training for new starters. What you Bring to the Team Knowledge of employment law. Excellent written English. Excellent word processing skills. Attention to detail. Ability to prioritise your workload, work under pressure in conjunction with deadlines. Possess excellent and professional communication skills especially over the phone. Good organisational skills. Ability to present information accurately. Ability to deal with people on all levels. Benefits 25 days' holiday, plus bank holidays. Day off on your birthday. Free On-Site Gym Perkbox discounts. Holidays increase after 2 and 5 years' service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Annual Profit share bonus INDMANJ 51114LF The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Job Purpose The main priority of the role is to create, update, maintain and review employment documentation for our clients. Job Overview This role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus. Day-to-Day Responsibilities To create client documentation based on the needs of the client and the suitability of relevant policies and procedures. To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these. Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate. To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction. To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through their online client portal. Liaise with the Digital Field Consultants and deal with queries as appropriate. Manage own workload working from the task list. Ensure deadlines and any KPI/SLA/targets are met. Ensure work in line with any quality criteria/instruction in place. To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention. To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems. Check client details using the computerised database. Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days. Maintain a clear desk and tidy work environment. To undertake E-learning sessions as and when required. Assist with training for new starters. What you Bring to the Team Knowledge of employment law. Excellent written English. Excellent word processing skills. Attention to detail. Ability to prioritise your workload, work under pressure in conjunction with deadlines. Possess excellent and professional communication skills especially over the phone. Good organisational skills. Ability to present information accurately. Ability to deal with people on all levels. Benefits 25 days' holiday, plus bank holidays. Day off on your birthday. Free On-Site Gym Perkbox discounts. Holidays increase after 2 and 5 years' service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Annual Profit share bonus INDMANJ 51114LF The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Client Relationship Agent, Customer Service Advisor, Customer Service, Client Services, Customer Support, Client Services Executive, Customer Service Executive, Customer Service, Welcome Team Support may also be considered for this role.