Job Description
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insures process Claims.
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.
Roles & Responsibilities:
- Lead and line-manage a team of Claims Handlers (4 to 5)
- Drive performance across quality, productivity, and customer satisfaction
- Manage workflow allocation and team capacity
- Review claims quality and coach team members to improve
- Maintain oversight of the claims portfolio and escalate risks early
- Personally handle a small portfolio of claims to stay technically sharp
Person Specification:
- 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential)
- Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manaher or Claims Team Lead
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others is a plus
This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits.
The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time)
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
