Customer Services Advisor Contract Type: Temporary (2 months) with potential to extend Location: Norwich, Office based Hours: Full time Salary: £13.33 per hour We are seeking a compassionate, professional, and well organised Customer Services Advisor for our client based in Norwich to act as the first point of contact for all enquiries into the central office within the Care Sector. You will play a key role in delivering excellent customer service, managing sensitive enquiries, and supporting the Customer Relationship Manager with enquiry pipeline administration. This role requires strong communication skills, excellent attention to detail, and experience working with CRM systems or enquiry logging tools. You will regularly engage with families, carers, and healthcare professionals, providing clear and empathetic support while handling sensitive or complex cases confidentially. Key Responsibilities Record all interactions accurately and promptly within the CRM system and ensure timely follow up. Coordinate administrative tasks, including sending information packs and updates. Support the preparation of enquiry and occupancy reports. Arrange tours, assessments, and appointments on behalf of managers. Prepare documentation for admissions and move ins. About You Strong communication skills with a professional and approachable telephone manner. Ability to demonstrate empathy, calmness, and professionalism when dealing with families and sensitive enquiries. Experience managing confidential or complex customer enquiries. Confident IT user with strong CRM and system navigation skills, ensuring accurate record keeping. Highly organised with the ability to manage multiple enquiries and maintain excellent attention to detail. Able to work independently as well as part of a wider team. Experience supporting operational or customer facing teams is desirable. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Apr 15, 2026
Seasonal
Customer Services Advisor Contract Type: Temporary (2 months) with potential to extend Location: Norwich, Office based Hours: Full time Salary: £13.33 per hour We are seeking a compassionate, professional, and well organised Customer Services Advisor for our client based in Norwich to act as the first point of contact for all enquiries into the central office within the Care Sector. You will play a key role in delivering excellent customer service, managing sensitive enquiries, and supporting the Customer Relationship Manager with enquiry pipeline administration. This role requires strong communication skills, excellent attention to detail, and experience working with CRM systems or enquiry logging tools. You will regularly engage with families, carers, and healthcare professionals, providing clear and empathetic support while handling sensitive or complex cases confidentially. Key Responsibilities Record all interactions accurately and promptly within the CRM system and ensure timely follow up. Coordinate administrative tasks, including sending information packs and updates. Support the preparation of enquiry and occupancy reports. Arrange tours, assessments, and appointments on behalf of managers. Prepare documentation for admissions and move ins. About You Strong communication skills with a professional and approachable telephone manner. Ability to demonstrate empathy, calmness, and professionalism when dealing with families and sensitive enquiries. Experience managing confidential or complex customer enquiries. Confident IT user with strong CRM and system navigation skills, ensuring accurate record keeping. Highly organised with the ability to manage multiple enquiries and maintain excellent attention to detail. Able to work independently as well as part of a wider team. Experience supporting operational or customer facing teams is desirable. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
About Working Well Trust Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work. This is a full-time, permanent role working 35 hours per week. What you ll be doing If you were working with us, you would be: Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals Working collaboratively with clients to identify their individual needs and the level of support required Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective Enabling access to wider opportunities such as training, education, volunteering and other development pathways Making appropriate referrals to external services and partner organisations to ensure holistic support for clients This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes. What we offer 30 days annual leave plus public holidays (FTE) Flexible, paid Wellbeing Hour every fortnight (FTE) 35 hours working week 6% employer pension contribution 1 day per week working from home subject to completion of Homeworking Checklist Supportive environment within a small, dedicated team Meaningful, rewarding work supporting people into employment Paid carers' leave available Working Well Trust is an equal opportunities employer and Confident about Disabilities. What s next Before you apply, please note the following: We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. Start your application today and take the next step in a rewarding career.
Apr 15, 2026
Full time
About Working Well Trust Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work. This is a full-time, permanent role working 35 hours per week. What you ll be doing If you were working with us, you would be: Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals Working collaboratively with clients to identify their individual needs and the level of support required Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective Enabling access to wider opportunities such as training, education, volunteering and other development pathways Making appropriate referrals to external services and partner organisations to ensure holistic support for clients This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes. What we offer 30 days annual leave plus public holidays (FTE) Flexible, paid Wellbeing Hour every fortnight (FTE) 35 hours working week 6% employer pension contribution 1 day per week working from home subject to completion of Homeworking Checklist Supportive environment within a small, dedicated team Meaningful, rewarding work supporting people into employment Paid carers' leave available Working Well Trust is an equal opportunities employer and Confident about Disabilities. What s next Before you apply, please note the following: We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. Start your application today and take the next step in a rewarding career.
Customer Service Coordinator Hours : Full time, (Mon- Friday) 8.00 am 5 pm Salary : £26,568 a year Eastbourne, East Sussex We are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role: Customer Service Coordinator: Communication Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames. Appointments To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers. Queries/Enquires Responsible for dealing with all queries from prescribers, service users, carers and colleagues. Administration Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service. Hardware Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer. General Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the service Focuses on internal and external customers Builds and maintains effective teamwork with colleagues Embraces change , stay calm and professional at all times Perform duties according to all Company policies, procedures and instructions. This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficial Excellent communication skills and ability to empathise. Calm under pressure. Previous administration and diary management experience is advantageous Professional and confident manner over the telephone and via email. Good attention to detail, accuracy and be able to multitask. Competent IT skills with an ability to learn new systems Qualified to GCSE level or equivalent An enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months) 25 days holiday FTE , (plus Bank Holidays) Company Pension Scheme Life Assurance Free on-site parking Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 15, 2026
Full time
Customer Service Coordinator Hours : Full time, (Mon- Friday) 8.00 am 5 pm Salary : £26,568 a year Eastbourne, East Sussex We are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role: Customer Service Coordinator: Communication Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames. Appointments To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers. Queries/Enquires Responsible for dealing with all queries from prescribers, service users, carers and colleagues. Administration Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service. Hardware Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer. General Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the service Focuses on internal and external customers Builds and maintains effective teamwork with colleagues Embraces change , stay calm and professional at all times Perform duties according to all Company policies, procedures and instructions. This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficial Excellent communication skills and ability to empathise. Calm under pressure. Previous administration and diary management experience is advantageous Professional and confident manner over the telephone and via email. Good attention to detail, accuracy and be able to multitask. Competent IT skills with an ability to learn new systems Qualified to GCSE level or equivalent An enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months) 25 days holiday FTE , (plus Bank Holidays) Company Pension Scheme Life Assurance Free on-site parking Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £27,051 - £28,900 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends. Service Transitional Support/Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Apr 15, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £27,051 - £28,900 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends. Service Transitional Support/Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
As one of the Senior Security Officers you will be a member of the Security Services team within MBDA UK, contributing to developing and promoting a strong, positive security culture throughout the business. Salary: Circa £32,000 depending on experience Dynamic (hybrid) working: This is a full-time office-based role due to the nature of the work load. Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: There is an opportunity to be part of a dynamic, diverse and forward-thinking team within the Security Services sector of the business which is responsible for the effective provision of classified document control. Operating within the HMG Governance and procedural guidelines for classified material, the role requires a strong focus on providing a secure, effective and efficient service that includes ensuring compliance to defined standards and processes, which also reaches into other strands of security. Your Essential Responsibilities will involve these core elements: Provide advice and support to the business on current company and Government guidelines regarding all aspects of classified documentation security, control and management. Process internal and external movements of classified material within the UK and Overseas in accordance with HMG regulations. Support the business meet key deadlines such as bid deliveries and payment milestones. This requires the role holder to maintain flexibility and on occasions may require working additional hours. Maintain accurate records of documentation using the Security Information Management System. Conducting essential document mustering activities including spot-checks and investigations. Maintain accurate statistics. Provide support to the Programme Support Office Manager and other security activities as required. Travel to other sites will be required, from time to time. What we're looking for from you: Experience, skills and/or qualifications for working within a UK Defence/Government setting is preferred; training will be provided. Knowledge/understanding of MoD and company rules for processing and handling of classified documentation. Excellent attention to detail, able to work well under pressure, strong competence in MS Office and experience in using databases. You are able to meet deadlines without compromising on quality and always following process. You are passionate about high quality customer service and are able to communicate clearly, concisely and effectively. You are a team player who's resilient and adaptable to change. Able to use your initiative and willing to step up and take responsibility in the absence of senior team members. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 15, 2026
Full time
As one of the Senior Security Officers you will be a member of the Security Services team within MBDA UK, contributing to developing and promoting a strong, positive security culture throughout the business. Salary: Circa £32,000 depending on experience Dynamic (hybrid) working: This is a full-time office-based role due to the nature of the work load. Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: There is an opportunity to be part of a dynamic, diverse and forward-thinking team within the Security Services sector of the business which is responsible for the effective provision of classified document control. Operating within the HMG Governance and procedural guidelines for classified material, the role requires a strong focus on providing a secure, effective and efficient service that includes ensuring compliance to defined standards and processes, which also reaches into other strands of security. Your Essential Responsibilities will involve these core elements: Provide advice and support to the business on current company and Government guidelines regarding all aspects of classified documentation security, control and management. Process internal and external movements of classified material within the UK and Overseas in accordance with HMG regulations. Support the business meet key deadlines such as bid deliveries and payment milestones. This requires the role holder to maintain flexibility and on occasions may require working additional hours. Maintain accurate records of documentation using the Security Information Management System. Conducting essential document mustering activities including spot-checks and investigations. Maintain accurate statistics. Provide support to the Programme Support Office Manager and other security activities as required. Travel to other sites will be required, from time to time. What we're looking for from you: Experience, skills and/or qualifications for working within a UK Defence/Government setting is preferred; training will be provided. Knowledge/understanding of MoD and company rules for processing and handling of classified documentation. Excellent attention to detail, able to work well under pressure, strong competence in MS Office and experience in using databases. You are able to meet deadlines without compromising on quality and always following process. You are passionate about high quality customer service and are able to communicate clearly, concisely and effectively. You are a team player who's resilient and adaptable to change. Able to use your initiative and willing to step up and take responsibility in the absence of senior team members. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
SEN Support Worker (Bank/Casual Hours), West Sussex, RH20 . A wonderful part-time opportunity to support a charming teenager, 15, with complex care and medical needs near Pulborough. Up to £19 Gross per hour. Day and Night hours. Location: Pulborough Salary/Wage: Weekday (day & night) shifts: £17.00 - £18.00 gross per hour (dependent on experience) Weekend (day & night) shifts: £19.00 gross per hour Driving Requirements: Must have a car to travel to and from the family home and be comfortable driving an automatic Wheelchair Adapted Vehicle (WAV) while on duty. Essential: Experience providing both day and night care to a young person with a physical disability, Tube feeding training available. Non-smoker/vaper. Availability and willingness to travel with the client and family within the UK and abroad. Start Date: ASAP Days & Hours: This is a bank position with regular Saturday opportunities. You will work one or two Saturdays per month (your choice), 10.30am 4.30pm. In addition, you must be available for some ad hoc shifts during school holidays, including waking night shifts (9.00pm 8.30am) and one or two daytime shifts per week (9.00am 4.30pm). Further hours may be offered to cover annual leave and sickness within the team. Pets in Home: Not applicable Accommodation Carers bedroom, bathroom, lounge and kitchenette for use whilst on duty. Recruiter Contact: Suhada (url removed) About the Client Tom is 15 years old and lives with his Mum and Dad in their fully adapted home. Tom is a fun, engaging, and cheeky young man with a love of music, arts and crafts and spending time with his family. Tom has cerebral palsy and complex care and medical needs; he is a wheelchair user and is tube fed. He is reliant on others to meet all his health, care, and medical needs. He uses a communication book and switch, facial expressions, body language and sounds to support his communication. Tom has a dedicated team in place and is now seeking another carer to join his team, on a bank/ casual hours basis. The Role at a Glance This role involves supporting Tom during both day and night shifts, ensuring his comfort, safety, and engagement in daily activities. Night shifts start at 9.00pm with a handover, followed by assisting Tom with his bedtime routine and settling him into his sleep system. You will stay with Tom until he falls asleep and respond to any needs during the night via a monitor, with the option to rest in the carer s bedroom when he is sleeping well. In the morning, you will help Tom wash, dress, and get ready for the day, including a wake-up routine on school days. During the day, Tom is transitioning to 2:1 support. School holiday shifts begin at 9.00am (10:30am at weekends) and involve planning fun, educational, and sensory activities he enjoys, such as music, movement, switches, movies, stories, and walks in his all-terrain power chair. Due to his complex needs, support is also required with tube feeding, physiotherapy, hydrotherapy in his home pool, and personal care. This Job Would Suit A kind, committed, empathetic and confident individual with a passion for supporting and caring for others. Able to take own initiative. Someone who is happy to accompany the family on some of their holidays, such as trips to the French Alps and Devon. Why You ll Love This Role Tom is an absolute star; he is a joy to work with and captures the heart of everyone he meets. You will be part of a dedicated care team and receive excellent training. some availability to accompany the family on holidays in the UK and abroad. Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies.
Apr 15, 2026
Full time
SEN Support Worker (Bank/Casual Hours), West Sussex, RH20 . A wonderful part-time opportunity to support a charming teenager, 15, with complex care and medical needs near Pulborough. Up to £19 Gross per hour. Day and Night hours. Location: Pulborough Salary/Wage: Weekday (day & night) shifts: £17.00 - £18.00 gross per hour (dependent on experience) Weekend (day & night) shifts: £19.00 gross per hour Driving Requirements: Must have a car to travel to and from the family home and be comfortable driving an automatic Wheelchair Adapted Vehicle (WAV) while on duty. Essential: Experience providing both day and night care to a young person with a physical disability, Tube feeding training available. Non-smoker/vaper. Availability and willingness to travel with the client and family within the UK and abroad. Start Date: ASAP Days & Hours: This is a bank position with regular Saturday opportunities. You will work one or two Saturdays per month (your choice), 10.30am 4.30pm. In addition, you must be available for some ad hoc shifts during school holidays, including waking night shifts (9.00pm 8.30am) and one or two daytime shifts per week (9.00am 4.30pm). Further hours may be offered to cover annual leave and sickness within the team. Pets in Home: Not applicable Accommodation Carers bedroom, bathroom, lounge and kitchenette for use whilst on duty. Recruiter Contact: Suhada (url removed) About the Client Tom is 15 years old and lives with his Mum and Dad in their fully adapted home. Tom is a fun, engaging, and cheeky young man with a love of music, arts and crafts and spending time with his family. Tom has cerebral palsy and complex care and medical needs; he is a wheelchair user and is tube fed. He is reliant on others to meet all his health, care, and medical needs. He uses a communication book and switch, facial expressions, body language and sounds to support his communication. Tom has a dedicated team in place and is now seeking another carer to join his team, on a bank/ casual hours basis. The Role at a Glance This role involves supporting Tom during both day and night shifts, ensuring his comfort, safety, and engagement in daily activities. Night shifts start at 9.00pm with a handover, followed by assisting Tom with his bedtime routine and settling him into his sleep system. You will stay with Tom until he falls asleep and respond to any needs during the night via a monitor, with the option to rest in the carer s bedroom when he is sleeping well. In the morning, you will help Tom wash, dress, and get ready for the day, including a wake-up routine on school days. During the day, Tom is transitioning to 2:1 support. School holiday shifts begin at 9.00am (10:30am at weekends) and involve planning fun, educational, and sensory activities he enjoys, such as music, movement, switches, movies, stories, and walks in his all-terrain power chair. Due to his complex needs, support is also required with tube feeding, physiotherapy, hydrotherapy in his home pool, and personal care. This Job Would Suit A kind, committed, empathetic and confident individual with a passion for supporting and caring for others. Able to take own initiative. Someone who is happy to accompany the family on some of their holidays, such as trips to the French Alps and Devon. Why You ll Love This Role Tom is an absolute star; he is a joy to work with and captures the heart of everyone he meets. You will be part of a dedicated care team and receive excellent training. some availability to accompany the family on holidays in the UK and abroad. Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies.
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
Apr 15, 2026
Full time
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
Deputy Manager Domiciliary Care- £29,500- Stroud, GL5 The Role Are you ready to step into a Deputy Manager role where your leadership genuinely shapes people s lives? Looking for a position where you re trusted, supported, and given room to grow? If so, we have an exciting opportunity for you. As our Deputy Manager at Penna Homecare, you will be at the heart of our domiciliary care service, supporting the Registered Manager while helping the team deliver outstanding care every day. This role gives you real responsibility and the chance to develop your leadership skills. You won t just oversee care, you ll help shape how it s delivered, support your team to succeed and build strong relationships with clients and families. You ll have the opportunity to step up, take ownership and see the direct impact of your work. Apply today to take the next step in your career and build a rewarding future with Penna Homecare. Key Responsibilities: Support the Registered Manager with the smooth running of the service Lead and support a dedicated team of carers Ensure high standards of care are consistently delivered Build trusted relationships with clients, families, and partners Monitor quality and help improve services Take part in the on-call rota and weekend cover The Company At Penna Homecare, we focus on delivering high-quality, person-centred care that allows people to remain independent in their own homes. We believe in supporting our team just as much as we support our clients. As a Deputy Manager , you ll be part of a close-knit, friendly environment where your ideas are welcomed and your efforts are recognised. The Benefits Additional leave to support your work-life balance Company pension for your future Employee discounts Regular company events to celebrate success On-site parking A supportive management team that wants you to succeed Real career progression opportunities within a growing company The chance to build your confidence and experience as a Deputy Manager The Person To succeed as a Deputy Manager , you will need: Experience in domiciliary care at senior or supervisory level Strong organisation and communication skills Confidence in leading and supporting a team A hands-on, caring approach A full UK driving licence and access to a car Flexibility for alternate weekends and on-call duties You ll enjoy working with people, take pride in your work, and want to grow into a strong leader.
Apr 15, 2026
Full time
Deputy Manager Domiciliary Care- £29,500- Stroud, GL5 The Role Are you ready to step into a Deputy Manager role where your leadership genuinely shapes people s lives? Looking for a position where you re trusted, supported, and given room to grow? If so, we have an exciting opportunity for you. As our Deputy Manager at Penna Homecare, you will be at the heart of our domiciliary care service, supporting the Registered Manager while helping the team deliver outstanding care every day. This role gives you real responsibility and the chance to develop your leadership skills. You won t just oversee care, you ll help shape how it s delivered, support your team to succeed and build strong relationships with clients and families. You ll have the opportunity to step up, take ownership and see the direct impact of your work. Apply today to take the next step in your career and build a rewarding future with Penna Homecare. Key Responsibilities: Support the Registered Manager with the smooth running of the service Lead and support a dedicated team of carers Ensure high standards of care are consistently delivered Build trusted relationships with clients, families, and partners Monitor quality and help improve services Take part in the on-call rota and weekend cover The Company At Penna Homecare, we focus on delivering high-quality, person-centred care that allows people to remain independent in their own homes. We believe in supporting our team just as much as we support our clients. As a Deputy Manager , you ll be part of a close-knit, friendly environment where your ideas are welcomed and your efforts are recognised. The Benefits Additional leave to support your work-life balance Company pension for your future Employee discounts Regular company events to celebrate success On-site parking A supportive management team that wants you to succeed Real career progression opportunities within a growing company The chance to build your confidence and experience as a Deputy Manager The Person To succeed as a Deputy Manager , you will need: Experience in domiciliary care at senior or supervisory level Strong organisation and communication skills Confidence in leading and supporting a team A hands-on, caring approach A full UK driving licence and access to a car Flexibility for alternate weekends and on-call duties You ll enjoy working with people, take pride in your work, and want to grow into a strong leader.
Role Purpose 1. Coordinate and support the delivery of a new SCC/ICB/VCSE Community and Neighbourhood Model and strategy focusing on prevention and early Intervention across health and social care with key shared objectives and delivery plans underpinning the strategy. 2. Ensure that they are working in partnership with the relevant statutory voluntary and third sector organisations, other professionals, individuals, carers, families and the community in order to provide positive outcomes. 3. Ensure that activity is aligned to political, strategic and financial drivers and priorities in both the council and the ICB and that decision makers are effectively engaged. 4. Support the delivery of the outcomes from the 2025/26 Better Care Fund (BCF) Review 5. Support the successful disaggregation of BCF into East and West Surry Unitary authorities and the new ICB footprint 6. Support the coordination and delivery of the outcomes from the Continuing Health Care working group. Work Context Working with the Executive Director of Adults, Wellbeing and Health Partnerships and the Directorate Leadership Team, the VCSE Alliance and the ICB Chief Executive and Exec BoardThe postholder will be managed by the Director Transformation, Assurance & Integration but will be expected to work proactively and independently with minimal supervision within a highly complex environment, demonstrating resilience to deal with challenging priorities. Representative Accountabilities Develop, co-ordinate and support service planning for the service or functional area to ensure the delivery of high quality, value for money and consistent services in line with agreed service standards and statutory requirements.Develop, and recommend policy and practice improvement in the relevant service/functional area, working collaboratively across the area and consulting with key stakeholders, to ensure effective implementation that supports continuous improvement.Provide professional leadership to the team/s and/or colleagues, strengthening skills and competence and fostering a strong culture of standards, performance and accountability to deliver public value and efficiency.As a lead expert in a specialised field provide timely, accurate and customer focused advice and guidance to managers to support good practice and compliance with statutory requirements. Maintain effective budgetary control, while ensuring legal, regulatory and policy compliance within area of responsibility are effectively managed, and that effective systems operate to manage performance and risk. Lead major programmes and reviews and represent the business area in internal and/or external initiatives to enhance reputation and service delivery.Champion and manage transformational change and embed new ways of working to ensure high quality service delivery and value for money.Work collaboratively internally and externally to ensure that issues are effectively managed and foster partnership working to promote sustainable service improvements and generate efficiencies. On call - be available if required to maintain key service delivery and in the event of a serious incident. Representative Accountabilities Develop, co-ordinate and support service planning for the service or functional area to ensure the delivery of high quality, value for money and consistent services in line with agreed service standards and statutory requirements.Develop, and recommend policy and practice improvement in the relevant service/functional area, working collaboratively across the area and consulting with key stakeholders, to ensure effective implementation that supports continuous improvement.Provide professional leadership to the team/s and/or colleagues, strengthening skills and competence and fostering a strong culture of standards, performance and accountability to deliver public value and efficiency.As a lead expert in a specialised field provide timely, accurate and customer focused advice and guidance to managers to support good practice and compliance with statutory requirements. Maintain effective budgetary control, while ensuring legal, regulatory and policy compliance within area of responsibility are effectively managed, and that effective systems operate to manage performance and risk. Lead major programmes and reviews and represent the business area in internal and/or external initiatives to enhance reputation and service delivery.Champion and manage transformational change and embed new ways of working to ensure high quality service delivery and value for money.Work collaboratively internally and externally to ensure that issues are effectively managed and foster partnership working to promote sustainable service improvements and generate efficiencies. On call - be available if required to maintain key service delivery and in the event of a serious incident. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 14, 2026
Seasonal
Role Purpose 1. Coordinate and support the delivery of a new SCC/ICB/VCSE Community and Neighbourhood Model and strategy focusing on prevention and early Intervention across health and social care with key shared objectives and delivery plans underpinning the strategy. 2. Ensure that they are working in partnership with the relevant statutory voluntary and third sector organisations, other professionals, individuals, carers, families and the community in order to provide positive outcomes. 3. Ensure that activity is aligned to political, strategic and financial drivers and priorities in both the council and the ICB and that decision makers are effectively engaged. 4. Support the delivery of the outcomes from the 2025/26 Better Care Fund (BCF) Review 5. Support the successful disaggregation of BCF into East and West Surry Unitary authorities and the new ICB footprint 6. Support the coordination and delivery of the outcomes from the Continuing Health Care working group. Work Context Working with the Executive Director of Adults, Wellbeing and Health Partnerships and the Directorate Leadership Team, the VCSE Alliance and the ICB Chief Executive and Exec BoardThe postholder will be managed by the Director Transformation, Assurance & Integration but will be expected to work proactively and independently with minimal supervision within a highly complex environment, demonstrating resilience to deal with challenging priorities. Representative Accountabilities Develop, co-ordinate and support service planning for the service or functional area to ensure the delivery of high quality, value for money and consistent services in line with agreed service standards and statutory requirements.Develop, and recommend policy and practice improvement in the relevant service/functional area, working collaboratively across the area and consulting with key stakeholders, to ensure effective implementation that supports continuous improvement.Provide professional leadership to the team/s and/or colleagues, strengthening skills and competence and fostering a strong culture of standards, performance and accountability to deliver public value and efficiency.As a lead expert in a specialised field provide timely, accurate and customer focused advice and guidance to managers to support good practice and compliance with statutory requirements. Maintain effective budgetary control, while ensuring legal, regulatory and policy compliance within area of responsibility are effectively managed, and that effective systems operate to manage performance and risk. Lead major programmes and reviews and represent the business area in internal and/or external initiatives to enhance reputation and service delivery.Champion and manage transformational change and embed new ways of working to ensure high quality service delivery and value for money.Work collaboratively internally and externally to ensure that issues are effectively managed and foster partnership working to promote sustainable service improvements and generate efficiencies. On call - be available if required to maintain key service delivery and in the event of a serious incident. Representative Accountabilities Develop, co-ordinate and support service planning for the service or functional area to ensure the delivery of high quality, value for money and consistent services in line with agreed service standards and statutory requirements.Develop, and recommend policy and practice improvement in the relevant service/functional area, working collaboratively across the area and consulting with key stakeholders, to ensure effective implementation that supports continuous improvement.Provide professional leadership to the team/s and/or colleagues, strengthening skills and competence and fostering a strong culture of standards, performance and accountability to deliver public value and efficiency.As a lead expert in a specialised field provide timely, accurate and customer focused advice and guidance to managers to support good practice and compliance with statutory requirements. Maintain effective budgetary control, while ensuring legal, regulatory and policy compliance within area of responsibility are effectively managed, and that effective systems operate to manage performance and risk. Lead major programmes and reviews and represent the business area in internal and/or external initiatives to enhance reputation and service delivery.Champion and manage transformational change and embed new ways of working to ensure high quality service delivery and value for money.Work collaboratively internally and externally to ensure that issues are effectively managed and foster partnership working to promote sustainable service improvements and generate efficiencies. On call - be available if required to maintain key service delivery and in the event of a serious incident. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 14, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Are you passionate about transforming the lives of young people? Join Cambian as a Registered Manager in Shrewsbury and make a lasting impact to young people as part of our CSE (Child Sexual Exploitation) services. About Us At Cambian we are dedicated to providing exceptional care and support to our children's residential homes across the UK. Cambian is part of the CareTech family, where we work collectively to support every child to have an extraordinary day every day. What We Offer • £50,000 - £55,000 per annum depending on experience. • £5,000 Annual quality and commercial bonus. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Comprehensive Induction To set you up for success. • Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits: Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards As a Registered Manager opening this new 4 bedroom Children's home you will: Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. Develop a great team: Working with the recruitment teams support, bring in the right people for your home. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. Foster Consultation: Develop systems to consult young people about the care they receive. Allocate Key Workers: Assign a Key Worker to each young person to implement their care plan. Maintain High Standards: Establish and monitor high-quality care standards in line with the quality standards and the Home's Statement of Purpose. Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. Participate in Meetings: Attend and contribute to care planning and review meetings as appropriate. Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Essential Requirements and Experience • Relevant Experience: At least 2 years in a position related to residential care of children, with at least 1 year in a supervisory role within the last 5 years. • Qualifications: Level 3 in Children's Residential Care is essential. Level 5 in Leadership and Management for Residential Childcare is preferred at point of application, if not then you must be enrolled on the Level 5 within 6 months of starting in post. • Knowledge: Understanding of The Quality Standards, SCCIF, childcare legislation, and regulatory requirements. • Skills: Efficient in; planning, organizing, budget control, resource allocation, and team leadership. • Communication: Confidence in effective spoken and written communication. • Understanding Trauma: Knowledge of the needs of children with behavioural, emotional and social difficulties, including managing challenging behaviour. • Driving License: Full UK required. Why Cambian? • At the core of CareTech, is our commitment to supporting our amazing Service Users and their families - each with their own needs, aspirations and infinite potential to experience the Extraordinary Every Day! • All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. • A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. • As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Apr 14, 2026
Full time
Are you passionate about transforming the lives of young people? Join Cambian as a Registered Manager in Shrewsbury and make a lasting impact to young people as part of our CSE (Child Sexual Exploitation) services. About Us At Cambian we are dedicated to providing exceptional care and support to our children's residential homes across the UK. Cambian is part of the CareTech family, where we work collectively to support every child to have an extraordinary day every day. What We Offer • £50,000 - £55,000 per annum depending on experience. • £5,000 Annual quality and commercial bonus. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Comprehensive Induction To set you up for success. • Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits: Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards As a Registered Manager opening this new 4 bedroom Children's home you will: Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. Develop a great team: Working with the recruitment teams support, bring in the right people for your home. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. Foster Consultation: Develop systems to consult young people about the care they receive. Allocate Key Workers: Assign a Key Worker to each young person to implement their care plan. Maintain High Standards: Establish and monitor high-quality care standards in line with the quality standards and the Home's Statement of Purpose. Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. Participate in Meetings: Attend and contribute to care planning and review meetings as appropriate. Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Essential Requirements and Experience • Relevant Experience: At least 2 years in a position related to residential care of children, with at least 1 year in a supervisory role within the last 5 years. • Qualifications: Level 3 in Children's Residential Care is essential. Level 5 in Leadership and Management for Residential Childcare is preferred at point of application, if not then you must be enrolled on the Level 5 within 6 months of starting in post. • Knowledge: Understanding of The Quality Standards, SCCIF, childcare legislation, and regulatory requirements. • Skills: Efficient in; planning, organizing, budget control, resource allocation, and team leadership. • Communication: Confidence in effective spoken and written communication. • Understanding Trauma: Knowledge of the needs of children with behavioural, emotional and social difficulties, including managing challenging behaviour. • Driving License: Full UK required. Why Cambian? • At the core of CareTech, is our commitment to supporting our amazing Service Users and their families - each with their own needs, aspirations and infinite potential to experience the Extraordinary Every Day! • All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. • A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. • As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position. We are a leading provider of mental health services in Birmingham and the West Midlands. As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through Birmingham Mind s helpline service. The helpline supports people living in the Birmingham and Solihull area. The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about Birmingham Mind services and external partner agencies. You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision. The helpline is a 7 day a week service open 9am -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, Birmingham Minds Vision and Values, its operating Policy and Procedures, and any relevant legal requirements. You will have at least 6 months experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, we would like to hear from you. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. The closing date for applications is Tuesday 21st April 2026 Interviews will take place on Tuesday 5th and Wednesday 6th May 2026
Apr 14, 2026
Full time
The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position. We are a leading provider of mental health services in Birmingham and the West Midlands. As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through Birmingham Mind s helpline service. The helpline supports people living in the Birmingham and Solihull area. The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about Birmingham Mind services and external partner agencies. You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision. The helpline is a 7 day a week service open 9am -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, Birmingham Minds Vision and Values, its operating Policy and Procedures, and any relevant legal requirements. You will have at least 6 months experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, we would like to hear from you. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. The closing date for applications is Tuesday 21st April 2026 Interviews will take place on Tuesday 5th and Wednesday 6th May 2026
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Cambridge, East and South Cambridgeshire working 28 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keep clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently within the area. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone or on-line contact and partnership working with professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 7th May.
Apr 14, 2026
Full time
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Cambridge, East and South Cambridgeshire working 28 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keep clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently within the area. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone or on-line contact and partnership working with professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 7th May.
Advert Fixed term contract for one year - maternity cover Hours: 3 days or 4 days Salary: £21,060 pro rata (for 3 days) / £28,080 pro rata (for 4 days) Office based - Information Station, Newport (and travel for delivery in Newport) Are you passionate about early help, emotional health and wellbeing support for children? Space to Grow is an emotional health and wellbeing service in Newport for children aged 8-13 years old and we are looking for an experienced Emotional Health and Wellbeing Service Manager to join us on a fixed term, one-year maternity cover contract. We are seeking someone with strong knowledge of local services and organisations in Newport and experience working in collaboration with others in the sector. You will provide service leadership and local management for the BBC Children in Need "A Million and Me" Space to Grow programme in Newport ensuring the delivery of a high quality and safe service. We view diversity and inclusion as fundamental to achieving social change. To tackle the complex issues facing children, we need access to diverse talent, perspectives, experiences and working practices. Applications from diverse backgrounds and communities are encouraged and we have policies to support flexible, inclusive and accessible employment. Skills -The ability to speak Welsh is desirable -To supervise, empower and manage the performance of staff to deliver the best they can for children who are struggling with their emotional wellbeing and effectively support the child's parents/carers. -Strong ability to think creatively and respond to new, complex, or challenging situations -Experience of leadership and management in an Emotional Health and Wellbeing setting -The ability to act on own initiative, supervise others and co-ordinate work. -Community outreach: Experience engaging families who are not represented in EHWB and mental health settings and providing accessible support in community settings. -Competent use of IT programmes. -Can demonstrate lone working experience and aptitude. -Confidence to deliver Emotional Health and Wellbeing Resilience Sessions /Workshops in schools Work-based Knowledge -Excellent understanding of common mental and emotional health issues that children face, informed by current research and evidence bases. -Clinical insight into emotional health and mental health pathways -Appreciation and awareness of issues facing young people who are not represented in early help and crisis support. -A working knowledge of current mental health support agencies in the local area. -Understanding of how to place children and parents and carers at the heart of the service, to enable them to have a voice and influence the work. -An understanding of current legislation, policy, procedures, and issues relating to safeguarding young people. -Experience of leadership within an emotional health service. -Track record of working with external stakeholders to deliver better outcomes for children. -Experience of working with a range of partners (both statutory and wider) Emotional Health and Wellbeing services opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays Benefits: 28 days holiday per year pro-rata (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension - employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service (further benefit details can be found in the job pack). The closing date for applications is midnight Sunday 3rd May 2026. Provisional Interview date (Could be subject to change) w/c 11th May 2026. The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an account of their full work history. About the Space to grow Programme Space to grow is a nationwide partnership between The Children's Society in England and Wales, Children First in Scotland, and MACS in Northern Ireland. The programme is funded by a £1 million grant from funding partners BBC Children in Need, The Health Foundation, and Impact on Urban Health, their single biggest award through an open funding programme, called the 'Million and Me Award'. To amplify and increase our impact and to reach as many children as possible, The Children's Society is investing a further £1million meaning we have £2million over the next two years to truly change the lives of children. The funding is going to create a early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families who are not represented in emotional health and well being and mental health services. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers. The programme will offer one-to-one time-limited wellbeing interventions to children and their families. We will utilise solution-focussed approaches to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app "Me Time". Rheolwr Gwasanaeth Iechyd a Lles Emosiynol - Casnewydd (Maternity cover) Fixed term, one year contract - maternity cover Oriau: 3 diwrnod neu 4 diwrnod Cyflog: £21,060 (3 diwrnod) / £28,080 (4 diwrnod) Office based - Information Station, Newport (and travel for delivery in Newport) Ydych chi'n angerddol am gymorth cynnar, cymorth iechyd a lles emosiynol i blant? Mae Space to Grow yn wasanaeth iechyd a lles emosiynol yng Nghasnewydd ar gyfer plant 8-13 oed, ac rydym yn chwilio am Reolwr Gwasanaeth Iechyd a Lles Emosiynol profiadol i ymuno â ni ar gontract am flwyddyn i ddarparu dros absenoldeb mamolaeth. Rydym yn chwilio am rywun sydd â gwybodaeth gadarn am wasanaethau a sefydliadau lleol yng Nghasnewydd ac sydd â phrofiad o weithio ar y cyd ag eraill yn y sector Byddwch yn darparu arweiniad gwasanaeth a rheolaeth leol ar gyfer rhaglen "Miliwn a Fi" BBC Plant Mewn Angen yn Casnewydd gan sicrhau bod gwasanaeth diogel o ansawdd uchel yn cael ei ddarparu. Rydym yn ystyried bod amrywiaeth a chynhwysiant yn hanfodol i gyflawni newid cymdeithasol. Er mwyn mynd i'r afael â'r materion cymhleth sy'n wynebu plant, mae angen mynediad at dalent, safbwyntiau, profiadau ac arferion gwaith amrywiol. Anogir ceisiadau o gefndiroedd a chymunedau amrywiol ac mae gennym bolisïau i gefnogi cyflogaeth hyblyg, gynhwysol a hygyrch. Sgiliau -Mae'r gallu i siarad Cymraeg yn dymunol -Goruchwylio, grymuso a rheoli perfformiad staff i gyflawni'r gorau y gallant i blant sy'n cael trafferth gyda'u lles emosiynol a chefnogi rhieni/gofalwyr y plentyn yn effeithiol. -Gallu cryf i feddwl yn greadigol ac ymateb i sefyllfaoedd newydd, cymhleth neu heriol. -Profiad o arwain a rheoli mewn lleoliad Iechyd a Lles Emosiynol. -Y gallu i weithredu ar eich liwt eich hun, goruchwylio eraill a chydlynu gwaith. -Allgymorth cymunedol: Profiad o ymgysylltu â theuluoedd nad ydynt yn cael eu cynrychioli mewn lleoliadau Iechyd a Lles Emosiynol ac iechyd meddwl a darparu cymorth hygyrch mewn lleoliadau cymunedol. -Defnydd cymwys o raglenni TG. -Yn gallu dangos profiad a gallu i weithio'n unigol. -Hyder i ddarparu Sesiynau / Gweithdai Iechyd a Lles Emosiynol mewn ysgolion. Gwybodaeth Seiliedig ar Waith -Dealltwriaeth ragorol o faterion iechyd meddwl ac emosiynol cyffredin y mae plant yn eu hwynebu, ar sail ymchwil gyfredol a seiliau tystiolaeth. -Dealltwriaeth glinigol o lwybrau iechyd emosiynol ac iechyd meddwl. -Gwerthfawrogiad ac ymwybyddiaeth o faterion sy'n wynebu pobl ifanc nad ydynt yn cael eu cynrychioli mewn cymorth cynnar a chymorth argyfwng. -Gwybodaeth weithredol o asiantaethau cymorth iechyd meddwl cyfredol yn yr ardal leol. -Deall sut i osod plant a rhieni a gofalwyr wrth wraidd y gwasanaeth, i'w galluogi i gael llais a dylanwadu ar y gwaith. -Deall deddfwriaeth, polisi, gweithdrefnau a phroblemau cyfredol sy'n ymwneud â diogelu pobl ifanc. -Profiad o arwain mewn gwasanaeth iechyd emosiynol. -Hanes o weithio gyda rhanddeiliaid allanol i sicrhau gwell canlyniadau i blant. -Profiad o weithio gydag amrywiaeth o bartneriaid (statudol ac ehangach) Mae oriau agor gwasanaethau Iechyd a Lles Emosiynol yn cefnogi anghenion y cymunedau yr ydym yn gweithio ynddynt, ac felly mae yna elfennau o oriau anghymdeithasol - gall hyn gynnwys gyda'r nos, penwythnosau, a gwyliau banc. Buddion: 28 diwrnod o wyliau y flwyddyn pro-rata (yn ogystal â gwyliau banc), polisïau sy'n ystyriol o deuluoedd, Cynllun beicio i'r gwaith, Pensiwn - cyfraniadau gweithwyr o hyd at 8%, Buddion marwolaeth mewn gwasanaeth, Cynllun iechyd gostyngol . click apply for full job details
Apr 14, 2026
Full time
Advert Fixed term contract for one year - maternity cover Hours: 3 days or 4 days Salary: £21,060 pro rata (for 3 days) / £28,080 pro rata (for 4 days) Office based - Information Station, Newport (and travel for delivery in Newport) Are you passionate about early help, emotional health and wellbeing support for children? Space to Grow is an emotional health and wellbeing service in Newport for children aged 8-13 years old and we are looking for an experienced Emotional Health and Wellbeing Service Manager to join us on a fixed term, one-year maternity cover contract. We are seeking someone with strong knowledge of local services and organisations in Newport and experience working in collaboration with others in the sector. You will provide service leadership and local management for the BBC Children in Need "A Million and Me" Space to Grow programme in Newport ensuring the delivery of a high quality and safe service. We view diversity and inclusion as fundamental to achieving social change. To tackle the complex issues facing children, we need access to diverse talent, perspectives, experiences and working practices. Applications from diverse backgrounds and communities are encouraged and we have policies to support flexible, inclusive and accessible employment. Skills -The ability to speak Welsh is desirable -To supervise, empower and manage the performance of staff to deliver the best they can for children who are struggling with their emotional wellbeing and effectively support the child's parents/carers. -Strong ability to think creatively and respond to new, complex, or challenging situations -Experience of leadership and management in an Emotional Health and Wellbeing setting -The ability to act on own initiative, supervise others and co-ordinate work. -Community outreach: Experience engaging families who are not represented in EHWB and mental health settings and providing accessible support in community settings. -Competent use of IT programmes. -Can demonstrate lone working experience and aptitude. -Confidence to deliver Emotional Health and Wellbeing Resilience Sessions /Workshops in schools Work-based Knowledge -Excellent understanding of common mental and emotional health issues that children face, informed by current research and evidence bases. -Clinical insight into emotional health and mental health pathways -Appreciation and awareness of issues facing young people who are not represented in early help and crisis support. -A working knowledge of current mental health support agencies in the local area. -Understanding of how to place children and parents and carers at the heart of the service, to enable them to have a voice and influence the work. -An understanding of current legislation, policy, procedures, and issues relating to safeguarding young people. -Experience of leadership within an emotional health service. -Track record of working with external stakeholders to deliver better outcomes for children. -Experience of working with a range of partners (both statutory and wider) Emotional Health and Wellbeing services opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays Benefits: 28 days holiday per year pro-rata (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension - employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service (further benefit details can be found in the job pack). The closing date for applications is midnight Sunday 3rd May 2026. Provisional Interview date (Could be subject to change) w/c 11th May 2026. The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an account of their full work history. About the Space to grow Programme Space to grow is a nationwide partnership between The Children's Society in England and Wales, Children First in Scotland, and MACS in Northern Ireland. The programme is funded by a £1 million grant from funding partners BBC Children in Need, The Health Foundation, and Impact on Urban Health, their single biggest award through an open funding programme, called the 'Million and Me Award'. To amplify and increase our impact and to reach as many children as possible, The Children's Society is investing a further £1million meaning we have £2million over the next two years to truly change the lives of children. The funding is going to create a early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families who are not represented in emotional health and well being and mental health services. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers. The programme will offer one-to-one time-limited wellbeing interventions to children and their families. We will utilise solution-focussed approaches to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app "Me Time". Rheolwr Gwasanaeth Iechyd a Lles Emosiynol - Casnewydd (Maternity cover) Fixed term, one year contract - maternity cover Oriau: 3 diwrnod neu 4 diwrnod Cyflog: £21,060 (3 diwrnod) / £28,080 (4 diwrnod) Office based - Information Station, Newport (and travel for delivery in Newport) Ydych chi'n angerddol am gymorth cynnar, cymorth iechyd a lles emosiynol i blant? Mae Space to Grow yn wasanaeth iechyd a lles emosiynol yng Nghasnewydd ar gyfer plant 8-13 oed, ac rydym yn chwilio am Reolwr Gwasanaeth Iechyd a Lles Emosiynol profiadol i ymuno â ni ar gontract am flwyddyn i ddarparu dros absenoldeb mamolaeth. Rydym yn chwilio am rywun sydd â gwybodaeth gadarn am wasanaethau a sefydliadau lleol yng Nghasnewydd ac sydd â phrofiad o weithio ar y cyd ag eraill yn y sector Byddwch yn darparu arweiniad gwasanaeth a rheolaeth leol ar gyfer rhaglen "Miliwn a Fi" BBC Plant Mewn Angen yn Casnewydd gan sicrhau bod gwasanaeth diogel o ansawdd uchel yn cael ei ddarparu. Rydym yn ystyried bod amrywiaeth a chynhwysiant yn hanfodol i gyflawni newid cymdeithasol. Er mwyn mynd i'r afael â'r materion cymhleth sy'n wynebu plant, mae angen mynediad at dalent, safbwyntiau, profiadau ac arferion gwaith amrywiol. Anogir ceisiadau o gefndiroedd a chymunedau amrywiol ac mae gennym bolisïau i gefnogi cyflogaeth hyblyg, gynhwysol a hygyrch. Sgiliau -Mae'r gallu i siarad Cymraeg yn dymunol -Goruchwylio, grymuso a rheoli perfformiad staff i gyflawni'r gorau y gallant i blant sy'n cael trafferth gyda'u lles emosiynol a chefnogi rhieni/gofalwyr y plentyn yn effeithiol. -Gallu cryf i feddwl yn greadigol ac ymateb i sefyllfaoedd newydd, cymhleth neu heriol. -Profiad o arwain a rheoli mewn lleoliad Iechyd a Lles Emosiynol. -Y gallu i weithredu ar eich liwt eich hun, goruchwylio eraill a chydlynu gwaith. -Allgymorth cymunedol: Profiad o ymgysylltu â theuluoedd nad ydynt yn cael eu cynrychioli mewn lleoliadau Iechyd a Lles Emosiynol ac iechyd meddwl a darparu cymorth hygyrch mewn lleoliadau cymunedol. -Defnydd cymwys o raglenni TG. -Yn gallu dangos profiad a gallu i weithio'n unigol. -Hyder i ddarparu Sesiynau / Gweithdai Iechyd a Lles Emosiynol mewn ysgolion. Gwybodaeth Seiliedig ar Waith -Dealltwriaeth ragorol o faterion iechyd meddwl ac emosiynol cyffredin y mae plant yn eu hwynebu, ar sail ymchwil gyfredol a seiliau tystiolaeth. -Dealltwriaeth glinigol o lwybrau iechyd emosiynol ac iechyd meddwl. -Gwerthfawrogiad ac ymwybyddiaeth o faterion sy'n wynebu pobl ifanc nad ydynt yn cael eu cynrychioli mewn cymorth cynnar a chymorth argyfwng. -Gwybodaeth weithredol o asiantaethau cymorth iechyd meddwl cyfredol yn yr ardal leol. -Deall sut i osod plant a rhieni a gofalwyr wrth wraidd y gwasanaeth, i'w galluogi i gael llais a dylanwadu ar y gwaith. -Deall deddfwriaeth, polisi, gweithdrefnau a phroblemau cyfredol sy'n ymwneud â diogelu pobl ifanc. -Profiad o arwain mewn gwasanaeth iechyd emosiynol. -Hanes o weithio gyda rhanddeiliaid allanol i sicrhau gwell canlyniadau i blant. -Profiad o weithio gydag amrywiaeth o bartneriaid (statudol ac ehangach) Mae oriau agor gwasanaethau Iechyd a Lles Emosiynol yn cefnogi anghenion y cymunedau yr ydym yn gweithio ynddynt, ac felly mae yna elfennau o oriau anghymdeithasol - gall hyn gynnwys gyda'r nos, penwythnosau, a gwyliau banc. Buddion: 28 diwrnod o wyliau y flwyddyn pro-rata (yn ogystal â gwyliau banc), polisïau sy'n ystyriol o deuluoedd, Cynllun beicio i'r gwaith, Pensiwn - cyfraniadau gweithwyr o hyd at 8%, Buddion marwolaeth mewn gwasanaeth, Cynllun iechyd gostyngol . click apply for full job details
Purpose of the Job Rehabilitation Officer Visual Impairment To provide Rehabilitation Assessment and Mobility Training to Adults who are blind, Deafblind and partially sighted, who are residents of; or are the responsibility of the London Borough of Lambeth, are in their own homes or at other suitable locations as appropriate. At all times give due regard to Council Departments and Service Units policies and practices when carrying out his/her responsibilities. To monitor, update and add to the Lambeth Council Registration Certificate of Visual Impairment following Certification by a Consultant Ophthalmologist. Duties & Responsibilities Rehabilitation Officer Visual Impairment 1. Assess the rehabilitation and mobility needs of visually impaired people for training to enable them to maintain or improve their independence, confidence and abilities. 2. Through risk assessment and provision of resources and or equipment, equipment which will help reduces risk of accidents to the person i.e. walking in to road, burns from cooking etc . 3. To assess the needs of people newly registered as blind or partially sighted for services provided by the Team or for referral to other agencies, liaising with carers and others where appropriate. 4. Provide or assist with rehabilitation and mobility training for visually impaired people on an individual or group basis. 5. Train service users for independent living with skills to maintain their independence, including daily living, mobility and orientation, personal hygiene, use of special equipment, communication aids etc. 6. Following a VRS assessment to advise on the provision of equipment required; demonstrate and train in its use in accordance with National and Local guidelines. 7. To ensure that work is regularly reviewed, monitored, recorded and evaluated in order to maintain high quality services. 8. To maintain a range of costed resource information that is accessible to users, carers and other colleagues. 9. Provide Mobility and Life Skill training to children under 18 years old, through risk assessment and age appropriate training i.e. management of personal care, to remain safe inside and outside their home . 10. To provide training in road awareness, transport mobility, joint working with Transport for London on the tubes, trains, and buses etc . 11. Provide Mobility training in all weather conditions as required by the Service User including snow and rain . 12. Assess Service Users with Dual Sensory Loss - Deafblind - and with Multiple Disabilities; Adults with a Learning Disability and Adults over 65 years of age. Job Activities Rehabilitation Officer Visual Impairment 1. To respond professionally to requests for assistance, taking sufficient basic information about the needs in question so as to be able to determine the level and type of assessment required. 2. To maintain up to date case records in line with national and local policies, practices and procedures and to write reports to a professional standard that informs Management. 3. To inform the Line Manager of specific needs that cannot be met due to unavailability of resources or because of inadequate financial provision. 4.Liaise regularly with Voluntary Agencies Royal National Institute for the Blind, Action for the Blind, SENSE etc . To keep abreast and up to date with new developments, in technology, equipment and methodologies, relating to visual impairment. Make appropriate recommendation for change with regard to Best Value. 5. Establish and deliver Visual Impairment Awareness training to care staff in care homes or service users own home. Provide awareness training to train the trainers, social workers and other staff within care management. 6. Joint working with Health professionals in Low Vision Clinics in Hospitals, screen and fast track the process for assessment and or equipment. 7. To work with complex and contentious issues relating to sight loss, Dual Sensory Loss, Deafblind and Partially Sighted. 8.Manage workload demands and conflicting priorities, prioritise work load delivery. 9. Adhere to the Council and Departmental Policies and Procedures, including Confidentiality, Access to client records, Complaints procedure, Health & Safety, Equal Opportunities and Adult Protection. Good understanding of adult community care activity in relation to statutory, voluntary or private social care sector. Knowledge of causes and effects of common disabling medical conditions. Relevant Experience Rehabilitation Officer Visual Impairment Considerable experience of working within a social care setting where you are/were working with people with disabilities or older people. Considerable experience of working with people who have limited or no verbal communication including understanding of how to work with people who have a cognitive impairment. Considerable experience of working with vulnerable adults in the community with experience of assessing need via assessment or review or using assessment skills to meet current need. Able to manage a work load to agreed targets and able to use initiative and work without direct supervision. Qualification Rehabilitation Officer Visual Impairment A foundation degree level qualification in Rehabilitation Work (Visual Impairment) or an equivalent qualification.
Apr 14, 2026
Contractor
Purpose of the Job Rehabilitation Officer Visual Impairment To provide Rehabilitation Assessment and Mobility Training to Adults who are blind, Deafblind and partially sighted, who are residents of; or are the responsibility of the London Borough of Lambeth, are in their own homes or at other suitable locations as appropriate. At all times give due regard to Council Departments and Service Units policies and practices when carrying out his/her responsibilities. To monitor, update and add to the Lambeth Council Registration Certificate of Visual Impairment following Certification by a Consultant Ophthalmologist. Duties & Responsibilities Rehabilitation Officer Visual Impairment 1. Assess the rehabilitation and mobility needs of visually impaired people for training to enable them to maintain or improve their independence, confidence and abilities. 2. Through risk assessment and provision of resources and or equipment, equipment which will help reduces risk of accidents to the person i.e. walking in to road, burns from cooking etc . 3. To assess the needs of people newly registered as blind or partially sighted for services provided by the Team or for referral to other agencies, liaising with carers and others where appropriate. 4. Provide or assist with rehabilitation and mobility training for visually impaired people on an individual or group basis. 5. Train service users for independent living with skills to maintain their independence, including daily living, mobility and orientation, personal hygiene, use of special equipment, communication aids etc. 6. Following a VRS assessment to advise on the provision of equipment required; demonstrate and train in its use in accordance with National and Local guidelines. 7. To ensure that work is regularly reviewed, monitored, recorded and evaluated in order to maintain high quality services. 8. To maintain a range of costed resource information that is accessible to users, carers and other colleagues. 9. Provide Mobility and Life Skill training to children under 18 years old, through risk assessment and age appropriate training i.e. management of personal care, to remain safe inside and outside their home . 10. To provide training in road awareness, transport mobility, joint working with Transport for London on the tubes, trains, and buses etc . 11. Provide Mobility training in all weather conditions as required by the Service User including snow and rain . 12. Assess Service Users with Dual Sensory Loss - Deafblind - and with Multiple Disabilities; Adults with a Learning Disability and Adults over 65 years of age. Job Activities Rehabilitation Officer Visual Impairment 1. To respond professionally to requests for assistance, taking sufficient basic information about the needs in question so as to be able to determine the level and type of assessment required. 2. To maintain up to date case records in line with national and local policies, practices and procedures and to write reports to a professional standard that informs Management. 3. To inform the Line Manager of specific needs that cannot be met due to unavailability of resources or because of inadequate financial provision. 4.Liaise regularly with Voluntary Agencies Royal National Institute for the Blind, Action for the Blind, SENSE etc . To keep abreast and up to date with new developments, in technology, equipment and methodologies, relating to visual impairment. Make appropriate recommendation for change with regard to Best Value. 5. Establish and deliver Visual Impairment Awareness training to care staff in care homes or service users own home. Provide awareness training to train the trainers, social workers and other staff within care management. 6. Joint working with Health professionals in Low Vision Clinics in Hospitals, screen and fast track the process for assessment and or equipment. 7. To work with complex and contentious issues relating to sight loss, Dual Sensory Loss, Deafblind and Partially Sighted. 8.Manage workload demands and conflicting priorities, prioritise work load delivery. 9. Adhere to the Council and Departmental Policies and Procedures, including Confidentiality, Access to client records, Complaints procedure, Health & Safety, Equal Opportunities and Adult Protection. Good understanding of adult community care activity in relation to statutory, voluntary or private social care sector. Knowledge of causes and effects of common disabling medical conditions. Relevant Experience Rehabilitation Officer Visual Impairment Considerable experience of working within a social care setting where you are/were working with people with disabilities or older people. Considerable experience of working with people who have limited or no verbal communication including understanding of how to work with people who have a cognitive impairment. Considerable experience of working with vulnerable adults in the community with experience of assessing need via assessment or review or using assessment skills to meet current need. Able to manage a work load to agreed targets and able to use initiative and work without direct supervision. Qualification Rehabilitation Officer Visual Impairment A foundation degree level qualification in Rehabilitation Work (Visual Impairment) or an equivalent qualification.
Government and Multi-Lateral Funding Manager 12-month Fixed Term Contract. Full Time. Hybrid working (2 days per week in the office) Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington Salary: £48,576 per year for Cardiff, Edinburgh, Warrington. £53,459 per year for London (including London allowance) If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the partnership and and Business Development Lead, the Government and Multi-lateral Funding Manager will drive substantial growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new Institutional funding partners, cocreating and bidding with our Multi-Country Clusters (MCC s) and Global Programmes teams. The post-holder co-leads and delivers on the government and multilateral funding strategy for Christian Aid positioning Christian Aid and its partners to secure multi-million awards to maximise impact. Some of the main responsibilities of the Government and Multi-lateral Funding Manager includes: Working with Partnerships and Business Development Lead and Heads of Impact to implement an ambitious strategic framework to enhance engagement and build strong partnerships with agreed Government and Multilateral Funding Partners (including Global Climate Funds, UN, World Bank, Regional Development Banks, Bilateral donors including UK and devolved Governments, European and other Governments) setting clear objectives and key areas for collaboration, ensuring alignment with organisational goals to drive impactful results. Acquire, develop and retain key agreed Government and Multi-lateral donor relationships and strategic partnerships by building a wide network of contacts and funding relationships across Government Departments. Build and maintain a forward opportunity pipeline for Christian Aid s institutional funding, collaborating closely with CA Ireland to maximise funding growth. Oversee agreed Supplier Framework Agreements working with MCC Business Development Managers in taking forward pipeline opportunities. Collaborate across the Partnerships and Business Development Team and MCC BD Team on tenders and grants, leading bid preparation and ensuring alignment with funding requirements. Collaborate with Impact colleagues to onboard new programs, including with MCC Contracts and Portfolio Managers. Develop and proactively pitch new strategic Signature Programmes in agreement with Directors and MCCs. This level role may include line management responsibilities of an advisor level role. About you Who we are looking for: Essential: Highly developed communication, networking, consulting and relationship-building skills, including but not limited to Government Departments, INGOs, NGOs and Private Sector and country missions Highly developed interpersonal skills at senior levels with advanced negotiation and conflict resolution abilities. Highly developed research skills for identifying strategic funding and partnership opportunities. Highly developed organisational, planning, and prioritisation abilities. Substantial knowledge and experience of humanitarian programming and humanitarian donor funding modalities with UN, EU and bilateral donors and/or international climate funding architecture, Global Climate Funds, donor accreditation and management modalities. Developed skills and experience in strategy development, decision-making, and managing high-pressure situations. Substantial experience and a proven track record of securing multiple multi-million-pound grants. Substantial experience with project design, as well as monitoring and evaluation tools. Substantial experience in developing, writing, and budgeting technical grant and service contract bids, and strong excel and budgeting skills. Detailed understanding and knowledge of institutional donor programming and partnership models, especially with Governments and Multilateral donors. Desirable: Bachelor s degree or equivalent education. Developed in synthesising complex information. Demonstrable experience in line management and managing teams remotely and providing coaching support. Medium level proficiency in speaking and writing in French or Spanish. Understanding in negotiating government grant and supplier contracts, including compliance agreements. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Apr 14, 2026
Full time
Government and Multi-Lateral Funding Manager 12-month Fixed Term Contract. Full Time. Hybrid working (2 days per week in the office) Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington Salary: £48,576 per year for Cardiff, Edinburgh, Warrington. £53,459 per year for London (including London allowance) If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the partnership and and Business Development Lead, the Government and Multi-lateral Funding Manager will drive substantial growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new Institutional funding partners, cocreating and bidding with our Multi-Country Clusters (MCC s) and Global Programmes teams. The post-holder co-leads and delivers on the government and multilateral funding strategy for Christian Aid positioning Christian Aid and its partners to secure multi-million awards to maximise impact. Some of the main responsibilities of the Government and Multi-lateral Funding Manager includes: Working with Partnerships and Business Development Lead and Heads of Impact to implement an ambitious strategic framework to enhance engagement and build strong partnerships with agreed Government and Multilateral Funding Partners (including Global Climate Funds, UN, World Bank, Regional Development Banks, Bilateral donors including UK and devolved Governments, European and other Governments) setting clear objectives and key areas for collaboration, ensuring alignment with organisational goals to drive impactful results. Acquire, develop and retain key agreed Government and Multi-lateral donor relationships and strategic partnerships by building a wide network of contacts and funding relationships across Government Departments. Build and maintain a forward opportunity pipeline for Christian Aid s institutional funding, collaborating closely with CA Ireland to maximise funding growth. Oversee agreed Supplier Framework Agreements working with MCC Business Development Managers in taking forward pipeline opportunities. Collaborate across the Partnerships and Business Development Team and MCC BD Team on tenders and grants, leading bid preparation and ensuring alignment with funding requirements. Collaborate with Impact colleagues to onboard new programs, including with MCC Contracts and Portfolio Managers. Develop and proactively pitch new strategic Signature Programmes in agreement with Directors and MCCs. This level role may include line management responsibilities of an advisor level role. About you Who we are looking for: Essential: Highly developed communication, networking, consulting and relationship-building skills, including but not limited to Government Departments, INGOs, NGOs and Private Sector and country missions Highly developed interpersonal skills at senior levels with advanced negotiation and conflict resolution abilities. Highly developed research skills for identifying strategic funding and partnership opportunities. Highly developed organisational, planning, and prioritisation abilities. Substantial knowledge and experience of humanitarian programming and humanitarian donor funding modalities with UN, EU and bilateral donors and/or international climate funding architecture, Global Climate Funds, donor accreditation and management modalities. Developed skills and experience in strategy development, decision-making, and managing high-pressure situations. Substantial experience and a proven track record of securing multiple multi-million-pound grants. Substantial experience with project design, as well as monitoring and evaluation tools. Substantial experience in developing, writing, and budgeting technical grant and service contract bids, and strong excel and budgeting skills. Detailed understanding and knowledge of institutional donor programming and partnership models, especially with Governments and Multilateral donors. Desirable: Bachelor s degree or equivalent education. Developed in synthesising complex information. Demonstrable experience in line management and managing teams remotely and providing coaching support. Medium level proficiency in speaking and writing in French or Spanish. Understanding in negotiating government grant and supplier contracts, including compliance agreements. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Head of Service Improvement - Children's Social Care Rate: 500 per day Location: South West - hybrid working Contract: 12 months + Overview of the Head of Service Improvement role Sellick Partnership is currently supporting a local government organisation in the south west, who are looking for an experienced Head of Service Improvement for Children's Social Care. This is a key leadership post, leading and delivering the roadmap to implement transformation and improvement in respect of children, young people, families and carers. Key responsibilities of the Head of Service Improvement will include: Be fully responsible for all aspects of service delivery and performance management of the Families First Partnership Programme (FFP) and wider care reforms programmes To set clear key objectives for the short, medium and long term including overall business performance and improvement targets To lead the service areas preparation and action planning for inspection outcomes, including any DfE requirements To work as part of the wider Children's Services Senior Leadership Team to improve outcomes for all children in line with vision and priorities Provide strategic and practice leadership across all elements of the transformation and improvement reform agenda within children's services alongside promoting effective partnership working To ensure an effective governance structure, including relevant programme boards, workstreams, RAG reporting and risk registers To ensure statutory responsibilities Section 11, statutory guidance, Working Together 2023 are met Lead the development and delivery of the roadmap to implementing national and local social care reforms, ensuring clear milestones, strong governance and measurable outcomes Co-design, pilot and embed new models of working including Early Support, Multi-agency Child Protection Services, Family Help Teams, Fostering and Kinship support, building on current strengths Co-develop existing family group decision making practice models building from existing strengths Translate reform objectives into operational reality, supporting managers and practitioners to adopt new ways of working while fostering a culture of reflection, learning and continuous improvement across Children's Services Work closely with partners across education, health, police and the voluntary sector to strengthen integrated working and joint accountability Use data, feedback and evaluation to evidence impact, inform decision-making and refine roadmap as reforms progress Develop and implement co-production models with children, families, young people and carers across the Early Support and Social Care systems Required experience/qualifications of the Head of Service Improvement position will include: Experience in children's social care service transformation and reform Background in children's services leadership Ability to implement large scale projects and develop improvement programmes Comprehensive knowledge of current statutory guidance and legislation Benefits available alongside the Head of Service Improvement position include: Flexible/hybrid working arrangements to suit your work-life balance 2-3 days per week working remotely This is a rare opportunity to join a visionary local government organisation who put residents at the heart of new ways of working, and focus on early help and prevention to meet the needs of a growing and evolving local population. How to apply for the Head of Service Improvement position: If you believe you have the required experience and qualifications outlined above for the Head of Service Improvement opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Kathryn Evans in the Sellick Partnership Derby office to find out more. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 14, 2026
Contractor
Head of Service Improvement - Children's Social Care Rate: 500 per day Location: South West - hybrid working Contract: 12 months + Overview of the Head of Service Improvement role Sellick Partnership is currently supporting a local government organisation in the south west, who are looking for an experienced Head of Service Improvement for Children's Social Care. This is a key leadership post, leading and delivering the roadmap to implement transformation and improvement in respect of children, young people, families and carers. Key responsibilities of the Head of Service Improvement will include: Be fully responsible for all aspects of service delivery and performance management of the Families First Partnership Programme (FFP) and wider care reforms programmes To set clear key objectives for the short, medium and long term including overall business performance and improvement targets To lead the service areas preparation and action planning for inspection outcomes, including any DfE requirements To work as part of the wider Children's Services Senior Leadership Team to improve outcomes for all children in line with vision and priorities Provide strategic and practice leadership across all elements of the transformation and improvement reform agenda within children's services alongside promoting effective partnership working To ensure an effective governance structure, including relevant programme boards, workstreams, RAG reporting and risk registers To ensure statutory responsibilities Section 11, statutory guidance, Working Together 2023 are met Lead the development and delivery of the roadmap to implementing national and local social care reforms, ensuring clear milestones, strong governance and measurable outcomes Co-design, pilot and embed new models of working including Early Support, Multi-agency Child Protection Services, Family Help Teams, Fostering and Kinship support, building on current strengths Co-develop existing family group decision making practice models building from existing strengths Translate reform objectives into operational reality, supporting managers and practitioners to adopt new ways of working while fostering a culture of reflection, learning and continuous improvement across Children's Services Work closely with partners across education, health, police and the voluntary sector to strengthen integrated working and joint accountability Use data, feedback and evaluation to evidence impact, inform decision-making and refine roadmap as reforms progress Develop and implement co-production models with children, families, young people and carers across the Early Support and Social Care systems Required experience/qualifications of the Head of Service Improvement position will include: Experience in children's social care service transformation and reform Background in children's services leadership Ability to implement large scale projects and develop improvement programmes Comprehensive knowledge of current statutory guidance and legislation Benefits available alongside the Head of Service Improvement position include: Flexible/hybrid working arrangements to suit your work-life balance 2-3 days per week working remotely This is a rare opportunity to join a visionary local government organisation who put residents at the heart of new ways of working, and focus on early help and prevention to meet the needs of a growing and evolving local population. How to apply for the Head of Service Improvement position: If you believe you have the required experience and qualifications outlined above for the Head of Service Improvement opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Kathryn Evans in the Sellick Partnership Derby office to find out more. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Advertisement: Client Transport Coordinator Location: Broad Lane Council Offices Hourly Rate: 17.00 Working Pattern: Full Time - Temporary Are you ready to drive your career forward? Join our client South Gloucestershire Council's team as a Client Transport Coordinator! If you're passionate about making a difference in the community and have experience in transport coordination, this is the role for you! What You Will Be Doing: As a Client Transport Coordinator, you will play a vital role in ensuring that our passenger transport services run smoothly for a variety of clients, including children requiring home-to-school transport, vulnerable young people, and adults. You will report directly to the Client Transport Manager, and your day-to-day responsibilities will include: Coordinating Transport Services: Liaise effectively with establishments, contractors, clients, and their parents/carers to ensure transport services meet client needs in a cost-effective and efficient manner. Delivering Excellent Customer Service: Provide outstanding support to clients and their families, ensuring they receive the best experience possible. Working Under Pressure: Thrive in a fast-paced environment, meeting tight deadlines while delivering front-line operational services. Collaborating with External Partners: Engage with external contractors and organizations to streamline operations and improve service delivery. Role Requirements: To excel in this position, you should possess: Experience in Transport Coordination: A background in a transport-related field, particularly passenger transport services, is essential. Knowledge of Transport Legislation: Familiarity with transport-related legislation and regulations as they pertain to passenger transport services. Customer Service Focus: A commitment to providing exceptional service, with the ability to address client needs proactively. Strong IT Skills: Proficiency in IT, including experience with bespoke transport IT systems to ensure efficient operations. Join us in making a positive impact in the lives of those we serve! Apply today and be part of our mission! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 13, 2026
Seasonal
Job Advertisement: Client Transport Coordinator Location: Broad Lane Council Offices Hourly Rate: 17.00 Working Pattern: Full Time - Temporary Are you ready to drive your career forward? Join our client South Gloucestershire Council's team as a Client Transport Coordinator! If you're passionate about making a difference in the community and have experience in transport coordination, this is the role for you! What You Will Be Doing: As a Client Transport Coordinator, you will play a vital role in ensuring that our passenger transport services run smoothly for a variety of clients, including children requiring home-to-school transport, vulnerable young people, and adults. You will report directly to the Client Transport Manager, and your day-to-day responsibilities will include: Coordinating Transport Services: Liaise effectively with establishments, contractors, clients, and their parents/carers to ensure transport services meet client needs in a cost-effective and efficient manner. Delivering Excellent Customer Service: Provide outstanding support to clients and their families, ensuring they receive the best experience possible. Working Under Pressure: Thrive in a fast-paced environment, meeting tight deadlines while delivering front-line operational services. Collaborating with External Partners: Engage with external contractors and organizations to streamline operations and improve service delivery. Role Requirements: To excel in this position, you should possess: Experience in Transport Coordination: A background in a transport-related field, particularly passenger transport services, is essential. Knowledge of Transport Legislation: Familiarity with transport-related legislation and regulations as they pertain to passenger transport services. Customer Service Focus: A commitment to providing exceptional service, with the ability to address client needs proactively. Strong IT Skills: Proficiency in IT, including experience with bespoke transport IT systems to ensure efficient operations. Join us in making a positive impact in the lives of those we serve! Apply today and be part of our mission! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Foster Care Associates Scotland (FCAS) Senior Supervising Social Worker Location: Hybrid / Office - Cambuslang Salary: Up to £41,960.42 per annum, dependent upon experience Status: Full-Time, 35 hours per week, permanent Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave rising to 35 days with length of service + Bank Holidays, Life Assurance, Employee Discount Scheme and on-site free parking About Us We've been supporting children and young people since 2002. Along with our sister organisation Foster Care Associates, we are one of the UK's largest and most respected fostering organisations. This enables us to offer exceptional resources, support and expertise to help improve the experiences and life chances of children and young people. We have a dedicated focus on supporting foster children and foster carers in Scotland. Our primary aim is to give children and young people the opportunity to achieve their full potential and live fulfilling lives within their communities. Over the last 23 years, we have cared for more than 2,000 children and young people. Our expertise and commitment to fostering has been recognised by the Care Inspectorate for Scotland, who rate our work as 'Very Good', reflecting the hard work and dedication of everyone within our organisation. Duties Will Include Support foster carers and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of foster carers, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in FCAS policies and procedures. Provide and record regular supervision to allocated foster carers in line with FCAS Operational Standards. Work in partnership in a team parenting approach to help identify needs within the foster family (e.g. short breaks, activities, therapy or holidays), working with all members of the child's network and contributing to relevant meetings and associated tasks. Ensure each child and foster carer is fully compliant in respect of all key documentation. Attend meetings and/or provide reports for commissioning teams to address individual packages of care. Promote the participation of children and young people in the development of the agency and support them in accessing resources and opportunities within their local community. Participate in an out-of-hours support service on a rota basis. Participate in the day duty system on a rota basis supporting the referrals team. You Must Have A Social Work qualification Valid Social Work registration or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence transporting children and young people in sometimes stressful or difficult situations A full driving licence For more information about this post please contact Amanda Hartley, Fostering Service Manager, on . To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates Scotland is an equal opportunities employer and has been awarded Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced PVG check if successful for the position. PandoLogic.
Apr 13, 2026
Full time
Foster Care Associates Scotland (FCAS) Senior Supervising Social Worker Location: Hybrid / Office - Cambuslang Salary: Up to £41,960.42 per annum, dependent upon experience Status: Full-Time, 35 hours per week, permanent Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave rising to 35 days with length of service + Bank Holidays, Life Assurance, Employee Discount Scheme and on-site free parking About Us We've been supporting children and young people since 2002. Along with our sister organisation Foster Care Associates, we are one of the UK's largest and most respected fostering organisations. This enables us to offer exceptional resources, support and expertise to help improve the experiences and life chances of children and young people. We have a dedicated focus on supporting foster children and foster carers in Scotland. Our primary aim is to give children and young people the opportunity to achieve their full potential and live fulfilling lives within their communities. Over the last 23 years, we have cared for more than 2,000 children and young people. Our expertise and commitment to fostering has been recognised by the Care Inspectorate for Scotland, who rate our work as 'Very Good', reflecting the hard work and dedication of everyone within our organisation. Duties Will Include Support foster carers and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of foster carers, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in FCAS policies and procedures. Provide and record regular supervision to allocated foster carers in line with FCAS Operational Standards. Work in partnership in a team parenting approach to help identify needs within the foster family (e.g. short breaks, activities, therapy or holidays), working with all members of the child's network and contributing to relevant meetings and associated tasks. Ensure each child and foster carer is fully compliant in respect of all key documentation. Attend meetings and/or provide reports for commissioning teams to address individual packages of care. Promote the participation of children and young people in the development of the agency and support them in accessing resources and opportunities within their local community. Participate in an out-of-hours support service on a rota basis. Participate in the day duty system on a rota basis supporting the referrals team. You Must Have A Social Work qualification Valid Social Work registration or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence transporting children and young people in sometimes stressful or difficult situations A full driving licence For more information about this post please contact Amanda Hartley, Fostering Service Manager, on . To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates Scotland is an equal opportunities employer and has been awarded Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced PVG check if successful for the position. PandoLogic.
Medway Council and partners are undertaking a transformation programme to further strengthen outcomes, improve quality and consistency of practice, and embed a culture of high aspiration, professional trust, and continuous learning. This includes reforms across Early Help, Social Care, Education, SEND, and integrated family support pathways.The reform of Childrens Services, underpinned by the Childrens Wellbeing and Schools bill and the anticipated white paper on SEND and AP, focus on early intervention, supporting kinship carers, improving multi-agency working, and ensuring stable homes for children in care. The changes aim to build a more efficient, child-centred system, ensuring that vulnerable children and families receive timely, practical support. The Family First Partnership (FFP) agenda, a significant part of the reforms, is designed to create a more integrated, family-centred system of help, support, and protection. The programme sets out the practice changes it expects to see to improve support for children and families. This involves safeguarding partners implementing family help, multi-agency child protection and family group decision-making reforms. Medway, are taking an integrated and coordinated approach to the implementation of the reforms through 5 workstreams Family Help and Early Intervention Strengthening Kinship Care Improving Safeguarding and Multi-Agency Collaboration Increasing Placement Sufficiency Supporting Care Leavers If you are interested in this role please send your updated CV in the first instance
Apr 13, 2026
Seasonal
Medway Council and partners are undertaking a transformation programme to further strengthen outcomes, improve quality and consistency of practice, and embed a culture of high aspiration, professional trust, and continuous learning. This includes reforms across Early Help, Social Care, Education, SEND, and integrated family support pathways.The reform of Childrens Services, underpinned by the Childrens Wellbeing and Schools bill and the anticipated white paper on SEND and AP, focus on early intervention, supporting kinship carers, improving multi-agency working, and ensuring stable homes for children in care. The changes aim to build a more efficient, child-centred system, ensuring that vulnerable children and families receive timely, practical support. The Family First Partnership (FFP) agenda, a significant part of the reforms, is designed to create a more integrated, family-centred system of help, support, and protection. The programme sets out the practice changes it expects to see to improve support for children and families. This involves safeguarding partners implementing family help, multi-agency child protection and family group decision-making reforms. Medway, are taking an integrated and coordinated approach to the implementation of the reforms through 5 workstreams Family Help and Early Intervention Strengthening Kinship Care Improving Safeguarding and Multi-Agency Collaboration Increasing Placement Sufficiency Supporting Care Leavers If you are interested in this role please send your updated CV in the first instance
