Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2026
Full time
Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Pensions Administration Manager Reading | Hybrid | Permanent, Full Time £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Reading office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days If this sounds like your next move, please apply. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 17, 2026
Full time
Pensions Administration Manager Reading | Hybrid | Permanent, Full Time £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Reading office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days If this sounds like your next move, please apply. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Vibe Recruit are recruiting for an HR Administrator on behalf of an organisation based in Newport. The HR Administrator will support HR and Finance functions, alongside general office administration. This role suits an experienced administrator who is organised, proactive, and able to work independently in a fast-paced environment. Job Title: HR Administrator Responsible to: Operational Finance Manager Salary: 28,500 - 30,500 (DOE) Hours: 37.5 hours per week, full-time Location: Newport (NP19 0RD) - hybrid working available after probation (2 days home, 3 office) Contract: Permanent Benefits: 28 days holiday (incl. bank holidays) rising to 33 days, birthday leave, 5% employer pension contribution Key Responsibilities HR Administration: Maintain HR systems and employee records Manage onboarding (contracts, right to work checks, etc.) Support payroll processes (timesheets, overtime data) Monitor absence records Take minutes at formal meetings Update HR policies and documentation Office Management: Handle incoming calls and enquiries Liaise with external service providers Coordinate office maintenance and services Organise meetings and events Support compliance/ISO administration Undertake ad hoc administrative duties as required Person Specification Essential: HR qualification (e.g. CIPD) Previous HR/admin experience Strong organisational and IT skills (Word, Excel) Ability to work independently and as part of a team High attention to detail and confidentiality Desirable: Experience with HR systems (e.g. Bright HR) Minute-taking experience To be considered for this role, please upload your CV or contact Naomi (phone number removed) . Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2026
Full time
Vibe Recruit are recruiting for an HR Administrator on behalf of an organisation based in Newport. The HR Administrator will support HR and Finance functions, alongside general office administration. This role suits an experienced administrator who is organised, proactive, and able to work independently in a fast-paced environment. Job Title: HR Administrator Responsible to: Operational Finance Manager Salary: 28,500 - 30,500 (DOE) Hours: 37.5 hours per week, full-time Location: Newport (NP19 0RD) - hybrid working available after probation (2 days home, 3 office) Contract: Permanent Benefits: 28 days holiday (incl. bank holidays) rising to 33 days, birthday leave, 5% employer pension contribution Key Responsibilities HR Administration: Maintain HR systems and employee records Manage onboarding (contracts, right to work checks, etc.) Support payroll processes (timesheets, overtime data) Monitor absence records Take minutes at formal meetings Update HR policies and documentation Office Management: Handle incoming calls and enquiries Liaise with external service providers Coordinate office maintenance and services Organise meetings and events Support compliance/ISO administration Undertake ad hoc administrative duties as required Person Specification Essential: HR qualification (e.g. CIPD) Previous HR/admin experience Strong organisational and IT skills (Word, Excel) Ability to work independently and as part of a team High attention to detail and confidentiality Desirable: Experience with HR systems (e.g. Bright HR) Minute-taking experience To be considered for this role, please upload your CV or contact Naomi (phone number removed) . Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Learning & Development Coordinator Location: Tewkesbury (with occasional travel) Hours: Full Time Permanent (40 hours per week) Salary: 30,400 per annum Our client is seeking a Learning & Development Coordinator to support the planning, delivery, and evaluation of training across the organisation. Reporting to the HR Manager, this role is responsible for identifying development needs, coordinating training programmes, and maintaining accurate training records. Key Responsibilities of a Learning & Development Coordinator: Coordinate and manage training programmes across the business. Identify training needs and support development planning. Work with managers to maintain and update training matrices. Design and organise training sessions using internal and external providers. Promote and communicate available training opportunities. Coordinate apprenticeship programmes and support learners. Deliver and support company induction programmes. Monitor training progress and maintain accurate records. Evaluate training effectiveness and gather feedback. Maintain training schedules, materials, and resources. Manage training facilities and equipment. Support mentoring and development initiatives. Provide training reports and data to management. Assist with recruitment activities and job fairs when required. Support general HR activities and projects as needed. Key Skills of a Learning & Development Coordinator: Experience in training coordination or learning and development. Understanding of the full training cycle. Strong organisational and planning skills. Excellent communication and presentation skills. Ability to manage multiple tasks and deadlines. Confident using Microsoft Office applications. Experience with e-learning platforms is beneficial. Strong attention to detail and record-keeping ability. Proactive, self-motivated, and able to work independently. Collaborative approach with strong stakeholder engagement skills. Full UK driving licence preferred. For more information please contact Lilly at First Base Employment. First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.
Apr 17, 2026
Full time
Learning & Development Coordinator Location: Tewkesbury (with occasional travel) Hours: Full Time Permanent (40 hours per week) Salary: 30,400 per annum Our client is seeking a Learning & Development Coordinator to support the planning, delivery, and evaluation of training across the organisation. Reporting to the HR Manager, this role is responsible for identifying development needs, coordinating training programmes, and maintaining accurate training records. Key Responsibilities of a Learning & Development Coordinator: Coordinate and manage training programmes across the business. Identify training needs and support development planning. Work with managers to maintain and update training matrices. Design and organise training sessions using internal and external providers. Promote and communicate available training opportunities. Coordinate apprenticeship programmes and support learners. Deliver and support company induction programmes. Monitor training progress and maintain accurate records. Evaluate training effectiveness and gather feedback. Maintain training schedules, materials, and resources. Manage training facilities and equipment. Support mentoring and development initiatives. Provide training reports and data to management. Assist with recruitment activities and job fairs when required. Support general HR activities and projects as needed. Key Skills of a Learning & Development Coordinator: Experience in training coordination or learning and development. Understanding of the full training cycle. Strong organisational and planning skills. Excellent communication and presentation skills. Ability to manage multiple tasks and deadlines. Confident using Microsoft Office applications. Experience with e-learning platforms is beneficial. Strong attention to detail and record-keeping ability. Proactive, self-motivated, and able to work independently. Collaborative approach with strong stakeholder engagement skills. Full UK driving licence preferred. For more information please contact Lilly at First Base Employment. First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.
What you will do In this vital role you will strengthen and advance Amgen's R&D Quality Management System (QMS) and Safety & Medical Quality (SMQ) competencies. This role will lead Safety and Medical Quality processes with a focus on labelling and regulatory affairs activities. This role will be responsible for leading processes and activities related to the pharmacovigilance (GPvP) annual audit plan, the preparation and execution of audits, the investigation and monitoring of Quality events and supporting partner audits and regulatory inspections. The Quality Lead role in the Safety & Medical Quality organization will lead proactive identification of compliance issues relating to processes and programs, and escalation to compliance and quality oversight bodies, and participate in quality investigations, management, and remediation. Act as the Quality Lead contact for Labelling & Regulatory Affairs activities within R&D Quality. Ensure proactive identification of issues relating to processes, programs, and external relationships, elevate issues to appropriate compliance/quality oversight bodies and participate in compliance investigations, management, and remediation. Assess and manage risks including providing input into the development of the annual GPvP audit plan. Participate as the Quality representative for evaluating and providing oversight of Labelling and Regulatory Affairs vendors/service providers. Prepare, analyze, and communicate compliance metrics (e.g., deviation, audit and inspection data) and other significant compliance information. Represent R&D Quality during governance and management review meetings that involve Labelling and Regulatory Affairs. Maintain knowledge of current regulatory and compliance practices/issues, assess changes in regulations and the external environment, and advise customers. Support inspections and external audits, including preparing, conducting, and closing out response reviews. Provide support for audit planning meetings, debriefs, audit plan outlines and response reviews. Develop long-term remediations and process improvements through Root Cause Analysis (RCA). Improve R&D processes by contributing expertise in identifying robust Corrective and Preventive Action plans (CAPA) and Effectiveness Verifications. Actively seek and implement innovative and proactive quality oversight methodologies. What we expect of you Degree educated Experience in Quality Management, Quality Compliance or other relevant risk based quality practices in the pharmaceutical/biotech industry and thorough knowledge of R&D processes and operations Thorough knowledge and application of international requirements of Good Pharmacovigilance Practice (GPvP) & Regulatory Affairs Previous experience supporting regulatory authority inspections of pharmacovigilance activities Experience of leading and/or supporting process improvement initiatives Previous leadership or mentoring experience is ideal What you can expect of us Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits Location Ability to work flexibly from home with occasional office work from our Cambridge or Uxbridge next generation workspaces. Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Apr 17, 2026
Full time
What you will do In this vital role you will strengthen and advance Amgen's R&D Quality Management System (QMS) and Safety & Medical Quality (SMQ) competencies. This role will lead Safety and Medical Quality processes with a focus on labelling and regulatory affairs activities. This role will be responsible for leading processes and activities related to the pharmacovigilance (GPvP) annual audit plan, the preparation and execution of audits, the investigation and monitoring of Quality events and supporting partner audits and regulatory inspections. The Quality Lead role in the Safety & Medical Quality organization will lead proactive identification of compliance issues relating to processes and programs, and escalation to compliance and quality oversight bodies, and participate in quality investigations, management, and remediation. Act as the Quality Lead contact for Labelling & Regulatory Affairs activities within R&D Quality. Ensure proactive identification of issues relating to processes, programs, and external relationships, elevate issues to appropriate compliance/quality oversight bodies and participate in compliance investigations, management, and remediation. Assess and manage risks including providing input into the development of the annual GPvP audit plan. Participate as the Quality representative for evaluating and providing oversight of Labelling and Regulatory Affairs vendors/service providers. Prepare, analyze, and communicate compliance metrics (e.g., deviation, audit and inspection data) and other significant compliance information. Represent R&D Quality during governance and management review meetings that involve Labelling and Regulatory Affairs. Maintain knowledge of current regulatory and compliance practices/issues, assess changes in regulations and the external environment, and advise customers. Support inspections and external audits, including preparing, conducting, and closing out response reviews. Provide support for audit planning meetings, debriefs, audit plan outlines and response reviews. Develop long-term remediations and process improvements through Root Cause Analysis (RCA). Improve R&D processes by contributing expertise in identifying robust Corrective and Preventive Action plans (CAPA) and Effectiveness Verifications. Actively seek and implement innovative and proactive quality oversight methodologies. What we expect of you Degree educated Experience in Quality Management, Quality Compliance or other relevant risk based quality practices in the pharmaceutical/biotech industry and thorough knowledge of R&D processes and operations Thorough knowledge and application of international requirements of Good Pharmacovigilance Practice (GPvP) & Regulatory Affairs Previous experience supporting regulatory authority inspections of pharmacovigilance activities Experience of leading and/or supporting process improvement initiatives Previous leadership or mentoring experience is ideal What you can expect of us Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits Location Ability to work flexibly from home with occasional office work from our Cambridge or Uxbridge next generation workspaces. Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 17, 2026
Full time
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Pensions Administration Manager Bristol | Hybrid (1-2 Days per week in office) £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Bristol office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 17, 2026
Full time
Pensions Administration Manager Bristol | Hybrid (1-2 Days per week in office) £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Bristol office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Apr 17, 2026
Full time
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Job Title: Assistant Project Manager Location: Wrotham Salary: 32k + Discretionary performance related bonus Contract Type: Permanent Hours: 8:30am-4:30pm Type: Office Based + On site around the UK Are you ready to embark on an exciting career in project management? Our client is seeking a detail-oriented and proactive Assistant Project Manager to join their dynamic team, focusing on supplying high-end luxury products for residential, hospitality, and commercial projects. If you have a passion for precision and a knack for coordination, we want to hear from you! Key Responsibilities Assist in managing multiple projects from order through to completion. Support Project Managers in coordinating schedules, deliveries, and installation timelines. Track project progress to ensure key milestones are met. Liaise with contractors, subcontractors, and internal teams for seamless execution. Review drawings and specifications for accurate product selection Provide technical support regarding product functionality and installation. Assist in resolving technical queries and on-site challenges. Conduct site visits to monitor installation progress. Identify and report any issues, proposing practical solutions. Build relationships with site teams and stakeholders, ensuring high standards of workmanship. Support communication with architects, interior designers, and contractors. Attend project meetings and provide updates on project status and timelines Maintain accurate project documentation and support the preparation of reports. Key Skills & Experience Previous experience in a construction, interiors, or building products environment Strong organisational skills to manage multiple projects simultaneously. Good technical aptitude and interest in construction detailing. Excellent communication and interpersonal skills. Ability to read and interpret technical drawings. Proficient in Microsoft Office (experience with project management software is a bonus). Full UK driving license (willingness to travel to sites regularly). This is a fantastic opportunity for an enthusiastic individual looking to launch a rewarding career in project management within the construction and design sector. If you're ready to take the next step and gain invaluable hands-on experience, we'd love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2026
Full time
Job Title: Assistant Project Manager Location: Wrotham Salary: 32k + Discretionary performance related bonus Contract Type: Permanent Hours: 8:30am-4:30pm Type: Office Based + On site around the UK Are you ready to embark on an exciting career in project management? Our client is seeking a detail-oriented and proactive Assistant Project Manager to join their dynamic team, focusing on supplying high-end luxury products for residential, hospitality, and commercial projects. If you have a passion for precision and a knack for coordination, we want to hear from you! Key Responsibilities Assist in managing multiple projects from order through to completion. Support Project Managers in coordinating schedules, deliveries, and installation timelines. Track project progress to ensure key milestones are met. Liaise with contractors, subcontractors, and internal teams for seamless execution. Review drawings and specifications for accurate product selection Provide technical support regarding product functionality and installation. Assist in resolving technical queries and on-site challenges. Conduct site visits to monitor installation progress. Identify and report any issues, proposing practical solutions. Build relationships with site teams and stakeholders, ensuring high standards of workmanship. Support communication with architects, interior designers, and contractors. Attend project meetings and provide updates on project status and timelines Maintain accurate project documentation and support the preparation of reports. Key Skills & Experience Previous experience in a construction, interiors, or building products environment Strong organisational skills to manage multiple projects simultaneously. Good technical aptitude and interest in construction detailing. Excellent communication and interpersonal skills. Ability to read and interpret technical drawings. Proficient in Microsoft Office (experience with project management software is a bonus). Full UK driving license (willingness to travel to sites regularly). This is a fantastic opportunity for an enthusiastic individual looking to launch a rewarding career in project management within the construction and design sector. If you're ready to take the next step and gain invaluable hands-on experience, we'd love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Fire and Security Careers
Kings Langley, Hertfordshire
Service and Small Works Manager - Hertfordshire Benefits for - Security Service and Small works Manager c. £50,000 + Benefits Stable office based role managing small team Progression opportunities Overview of - Security Service and Small works Manager Domestic and Small Commercial Fire and Security client seek someone to help lead and to Manage 3 administrator/ Coordinators and be there for escalated click apply for full job details
Apr 17, 2026
Full time
Service and Small Works Manager - Hertfordshire Benefits for - Security Service and Small works Manager c. £50,000 + Benefits Stable office based role managing small team Progression opportunities Overview of - Security Service and Small works Manager Domestic and Small Commercial Fire and Security client seek someone to help lead and to Manage 3 administrator/ Coordinators and be there for escalated click apply for full job details
A global consulting firm is seeking a Manager/Senior Manager in Defence for their offices in London, Glasgow, and Manchester. You will lead on developing MOD Capability and Acquisition knowledge while supporting clients in establishing governance arrangements and requirements frameworks. Ideal candidates will have experience in the Defence sector, MOD Capability Acquisition, and strong business development skills. The role requires flexibility in assignment location, with a focus on delivering innovative consulting solutions.
Apr 17, 2026
Full time
A global consulting firm is seeking a Manager/Senior Manager in Defence for their offices in London, Glasgow, and Manchester. You will lead on developing MOD Capability and Acquisition knowledge while supporting clients in establishing governance arrangements and requirements frameworks. Ideal candidates will have experience in the Defence sector, MOD Capability Acquisition, and strong business development skills. The role requires flexibility in assignment location, with a focus on delivering innovative consulting solutions.
Clarivate is currently seeking a Senior Compensation Analyst to join our growing, global compensation team! Partnering with team members, you will be responsible for consulting with business and HR teams on compensation programs, market insights and pay practices. As a true champion within the group, you will be highly organized, personable, and exceptionally resourceful. As a motivated performer, you will have a strong sense of accountability, ability to work as part of a fast-moving team, and an ongoing commitment to and investment in our mission. Collaborating with HR Business Partners, you will support effective compensation programming that supports business needs and build relationships, both peer-to-peer and with key stakeholders. stakeholders. This is an amazing opportunity to work on our global compensation team. The team is growing, and this position will report to the Senior Manager Compensation. About You - experience, education, skills, and accomplishments Bachelor's degree Minimum 2 years of HR experience Well versed experience in project execution, including but not limited to Salary Survey, job architecture, salary structure design. High level of analytical skills, including strong use of Excel including v-lookup and pivot tables and experience dealing with large volumes of data. Strong business acumen and understanding of finance/corporate planning processes and company strategy. It would be great if you also had 2 Years compensation experience Workday experience Experience working for a global organization across multiple time zone. What will you be doing in this role? Prepare detailed compensation analysis used for pay evaluation, benchmark comparisons, budget assessments and data quality and compliance. Lead the submission and completion process for compensation surveys for our external market vendors, requiring the aggregation and compiling of large data sets from multiple sources. Monitor, research, and resolve compensation queries on various topics, engaging senior team members as needed for complex situations. Generate reporting, analytics and analyze for data quality audits to maintain established guidelines and programming. Propose modifications and enhancements to processes to increase the effectiveness of the team. Regularly provide support in compensation projects as assigned, engaging across HR teams to execute projects and tasks. About the Team This role will work as part of a team of 4 reporting into the Senior Manager, compensation. The team are based globally. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis. 2-3 days per week in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Apr 17, 2026
Full time
Clarivate is currently seeking a Senior Compensation Analyst to join our growing, global compensation team! Partnering with team members, you will be responsible for consulting with business and HR teams on compensation programs, market insights and pay practices. As a true champion within the group, you will be highly organized, personable, and exceptionally resourceful. As a motivated performer, you will have a strong sense of accountability, ability to work as part of a fast-moving team, and an ongoing commitment to and investment in our mission. Collaborating with HR Business Partners, you will support effective compensation programming that supports business needs and build relationships, both peer-to-peer and with key stakeholders. stakeholders. This is an amazing opportunity to work on our global compensation team. The team is growing, and this position will report to the Senior Manager Compensation. About You - experience, education, skills, and accomplishments Bachelor's degree Minimum 2 years of HR experience Well versed experience in project execution, including but not limited to Salary Survey, job architecture, salary structure design. High level of analytical skills, including strong use of Excel including v-lookup and pivot tables and experience dealing with large volumes of data. Strong business acumen and understanding of finance/corporate planning processes and company strategy. It would be great if you also had 2 Years compensation experience Workday experience Experience working for a global organization across multiple time zone. What will you be doing in this role? Prepare detailed compensation analysis used for pay evaluation, benchmark comparisons, budget assessments and data quality and compliance. Lead the submission and completion process for compensation surveys for our external market vendors, requiring the aggregation and compiling of large data sets from multiple sources. Monitor, research, and resolve compensation queries on various topics, engaging senior team members as needed for complex situations. Generate reporting, analytics and analyze for data quality audits to maintain established guidelines and programming. Propose modifications and enhancements to processes to increase the effectiveness of the team. Regularly provide support in compensation projects as assigned, engaging across HR teams to execute projects and tasks. About the Team This role will work as part of a team of 4 reporting into the Senior Manager, compensation. The team are based globally. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis. 2-3 days per week in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Sales Manager - Exhibitions Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role The Sales Manager Exhibitions will play a key role in supporting the successful delivery of Olympia's diverse events portfolio. This role will work closely with the sales and events teams to negotiate and secure business contracts, manage client relationships, and contribute to the continued growth and profitability of Olympia's exhibitions and events. As a pivotal point of contact for clients and stakeholders, the Sales Manager - Exhibitions will ensure that each event is delivered to the highest standards, aligned with client expectations and organisational objectives. Key responsibilities Collaborate with the Sales team to support the delivery of a varied and high-profile events programme. Negotiate, secure, and close business contracts with new and existing clients. Build and maintain strong, long-term relationships with key stakeholders and clients. Liaise with the Events team to ensure seamless handover of client requirements and successful execution of events. Work with the sales team to review, refine, and implement the sales strategy. Identify new business opportunities and contribute to growth and revenue generation. Track and report on sales performance, identifying areas for improvement. Represent Olympia at events, meetings, and networking opportunities to promote services and build brand awareness. Person specification Enthusiastic, proactive, and motivated to contribute to a fast-growing and innovative organisation. Strong relationship management skills, with a client-centric approach. Excellent interpersonal skills, with the ability to influence, motivate, and engage stakeholders at all levels. Proven ability to manage and prioritise a diverse and demanding workload effectively. Capable of managing multiple tasks and resolving operational issues in a dynamic environment. Commercially astute, with experience or understanding of sales strategy and business development. Proven experience in event sales or a similar role within a fast-paced, client-facing environment. Familiarity with CRM systems and event management tools. Interest in or knowledge of the events industry and its evolving landscape. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.
Apr 17, 2026
Full time
Sales Manager - Exhibitions Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role The Sales Manager Exhibitions will play a key role in supporting the successful delivery of Olympia's diverse events portfolio. This role will work closely with the sales and events teams to negotiate and secure business contracts, manage client relationships, and contribute to the continued growth and profitability of Olympia's exhibitions and events. As a pivotal point of contact for clients and stakeholders, the Sales Manager - Exhibitions will ensure that each event is delivered to the highest standards, aligned with client expectations and organisational objectives. Key responsibilities Collaborate with the Sales team to support the delivery of a varied and high-profile events programme. Negotiate, secure, and close business contracts with new and existing clients. Build and maintain strong, long-term relationships with key stakeholders and clients. Liaise with the Events team to ensure seamless handover of client requirements and successful execution of events. Work with the sales team to review, refine, and implement the sales strategy. Identify new business opportunities and contribute to growth and revenue generation. Track and report on sales performance, identifying areas for improvement. Represent Olympia at events, meetings, and networking opportunities to promote services and build brand awareness. Person specification Enthusiastic, proactive, and motivated to contribute to a fast-growing and innovative organisation. Strong relationship management skills, with a client-centric approach. Excellent interpersonal skills, with the ability to influence, motivate, and engage stakeholders at all levels. Proven ability to manage and prioritise a diverse and demanding workload effectively. Capable of managing multiple tasks and resolving operational issues in a dynamic environment. Commercially astute, with experience or understanding of sales strategy and business development. Proven experience in event sales or a similar role within a fast-paced, client-facing environment. Familiarity with CRM systems and event management tools. Interest in or knowledge of the events industry and its evolving landscape. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.
Job Details Job Title: Block Manager / Senior Block Manager Location: Borehamwood Job Type: Office-Based Salary: £30,000 - £45,000 DOE About Us We are a leading independent agent dedicated to offering our clients the most professional and personalised service for their property management needs. Our approach is built on transparency and fairness, with a low, fixed fee structure that sets us apart from the competition. We believe in delivering the highest standard of service, every time. Role Overview As a Senior Block Manager or Block Manager, you will be responsible for managing a portfolio of residential properties. This role involves taking ownership of key tasks such as coordinating maintenance, managing budgets, and ensuring compliance with health and safety regulations. You will build strong relationships with clients, offering clear communication and expert advice to maintain and enhance the value of their properties. Key Responsibilities Annual Service Charge Budgets: Prepare and manage annual service charge budgets efficiently. Insurance Claims Handling: Oversee and handle insurance claims, ensuring a smooth and effective process. Site Inspections: Conduct regular site inspections to assess service quality, identify building repairs, and ensure health and safety compliance. Health & Safety Compliance: Ensure all sites adhere to current health and safety regulations and best practices. Contractor Coordination: Work closely with contractors to organise and supervise maintenance and repair works. Team Liaison: Collaborate with team members and other departments for seamless operations. Client Relationships: Build strong, proactive relationships with clients, maintaining open and professional communication at all times. Leasehold Enquiries: Respond efficiently to leasehold enquiries and provide clear guidance to clients. External Meetings: Attend external meetings as required to discuss and resolve property-related matters. What We're Looking For We are seeking a proactive and organised individual with excellent communication skills. You should have previous experience in property or block management and be comfortable handling a diverse range of tasks. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we'd love to hear from you! Benefits Competitive salary of £30,000 - £45,000, depending on experience. Opportunity to work in a supportive and professional office environment in Borehamwood. A chance to be part of a growing and innovative company dedicated to redefining property management standards. Contact Matty Stratton Application Note If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Apr 17, 2026
Full time
Job Details Job Title: Block Manager / Senior Block Manager Location: Borehamwood Job Type: Office-Based Salary: £30,000 - £45,000 DOE About Us We are a leading independent agent dedicated to offering our clients the most professional and personalised service for their property management needs. Our approach is built on transparency and fairness, with a low, fixed fee structure that sets us apart from the competition. We believe in delivering the highest standard of service, every time. Role Overview As a Senior Block Manager or Block Manager, you will be responsible for managing a portfolio of residential properties. This role involves taking ownership of key tasks such as coordinating maintenance, managing budgets, and ensuring compliance with health and safety regulations. You will build strong relationships with clients, offering clear communication and expert advice to maintain and enhance the value of their properties. Key Responsibilities Annual Service Charge Budgets: Prepare and manage annual service charge budgets efficiently. Insurance Claims Handling: Oversee and handle insurance claims, ensuring a smooth and effective process. Site Inspections: Conduct regular site inspections to assess service quality, identify building repairs, and ensure health and safety compliance. Health & Safety Compliance: Ensure all sites adhere to current health and safety regulations and best practices. Contractor Coordination: Work closely with contractors to organise and supervise maintenance and repair works. Team Liaison: Collaborate with team members and other departments for seamless operations. Client Relationships: Build strong, proactive relationships with clients, maintaining open and professional communication at all times. Leasehold Enquiries: Respond efficiently to leasehold enquiries and provide clear guidance to clients. External Meetings: Attend external meetings as required to discuss and resolve property-related matters. What We're Looking For We are seeking a proactive and organised individual with excellent communication skills. You should have previous experience in property or block management and be comfortable handling a diverse range of tasks. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we'd love to hear from you! Benefits Competitive salary of £30,000 - £45,000, depending on experience. Opportunity to work in a supportive and professional office environment in Borehamwood. A chance to be part of a growing and innovative company dedicated to redefining property management standards. Contact Matty Stratton Application Note If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Be part of driving positive change as a Health & Safety Manager. Monday to Friday - 37.5 hours per week. You will be based in Edmonton - North London. A quick look at the role. Support the Site Managers in growing a profitable recovery and treatment operation, ensuring compliance with SHEQ standards and permit conditions. Oversee daily plant operations, working with internal teams and third parties to maintain safe and efficient performance. Help drive a positive safety culture and prepare the business for future growth. Your core responsibilities. Working at our Edmonton site in north London. Reporting into the Head of MRFs SE. Undertake regular health and safety inspections, audits, and promote a positive safety culture across the site. Deliver health and safety training and provide mentorship to staff to ensure effective policy implementation. Act as a key member of the management team, leading by example and supporting high safety standards. Monitor and audit compliance with site health and safety policies and procedures, analysing data to identify trends and maintain robust safeguards. Liaise with the central SHQ team to manage hazard and near miss reporting, audits, behavioural surveys, and conduct thorough incident reviews. Serve as the site's fire safety lead, ensuring all statutory inspections and fire prevention plans are completed and up to date. Induct visitors, new starters, and contractors, verifying that contractor risk assessments and method statements (RAMs) are suitable and sufficient. Oversee site traffic management plans and collaborate with environmental and facilities teams to ensure compliance with statutory inspections and smooth operational delivery. Our essential requirements. NEBOSH General Certificate qualification as a minimum is essential. Previous experience in a Health and Safety role, preferably within the waste industry. Proven management experience with strong analytical skills, able to work in a fast-paced environment. Proficient in Microsoft Office and computer literate. Excellent communication skills, organised with the ability to prioritise workloads and remain calm under pressure. Full UK driving licence and availability for on-call emergencies required. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Competitive salary. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Apr 17, 2026
Full time
Be part of driving positive change as a Health & Safety Manager. Monday to Friday - 37.5 hours per week. You will be based in Edmonton - North London. A quick look at the role. Support the Site Managers in growing a profitable recovery and treatment operation, ensuring compliance with SHEQ standards and permit conditions. Oversee daily plant operations, working with internal teams and third parties to maintain safe and efficient performance. Help drive a positive safety culture and prepare the business for future growth. Your core responsibilities. Working at our Edmonton site in north London. Reporting into the Head of MRFs SE. Undertake regular health and safety inspections, audits, and promote a positive safety culture across the site. Deliver health and safety training and provide mentorship to staff to ensure effective policy implementation. Act as a key member of the management team, leading by example and supporting high safety standards. Monitor and audit compliance with site health and safety policies and procedures, analysing data to identify trends and maintain robust safeguards. Liaise with the central SHQ team to manage hazard and near miss reporting, audits, behavioural surveys, and conduct thorough incident reviews. Serve as the site's fire safety lead, ensuring all statutory inspections and fire prevention plans are completed and up to date. Induct visitors, new starters, and contractors, verifying that contractor risk assessments and method statements (RAMs) are suitable and sufficient. Oversee site traffic management plans and collaborate with environmental and facilities teams to ensure compliance with statutory inspections and smooth operational delivery. Our essential requirements. NEBOSH General Certificate qualification as a minimum is essential. Previous experience in a Health and Safety role, preferably within the waste industry. Proven management experience with strong analytical skills, able to work in a fast-paced environment. Proficient in Microsoft Office and computer literate. Excellent communication skills, organised with the ability to prioritise workloads and remain calm under pressure. Full UK driving licence and availability for on-call emergencies required. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Competitive salary. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Client Executive Team Lead - Wealth Management BR-1301 Team Lead - Finance Operations - Wealth Management in Mayfair: £50 - 60,000 This is a newly created role to join a prestigious investment management firm whose Mayfair office is made up of around 300 professionals. Your role will combine overseeing and mentoring a small administration / PA / support team as well as assisting investment managers with their UHNW client work (e.g. onboarding clients, KYC, transactions, etc). A background in boutique investment management / private banking / HNW or family office will be essential as well as experience with line management of a team - to include creating workflows, monitoring and reporting. This is an established, professional environment and you will have both internal and external (client) stakeholders - as such communication skills and attention to detail are both paramount. You will have significant experience in client service / investment support as the role will involve working on processes and monitoring Client Executive workloads, reporting in to the Head of Client Services. Great office and team environment, with an inclusive culture. Mayfair location with the opportunity to WFH one day per week after probation. £50-60,000, plus enhanced pension, discretionary bonus and private medical insurance.
Apr 17, 2026
Full time
Client Executive Team Lead - Wealth Management BR-1301 Team Lead - Finance Operations - Wealth Management in Mayfair: £50 - 60,000 This is a newly created role to join a prestigious investment management firm whose Mayfair office is made up of around 300 professionals. Your role will combine overseeing and mentoring a small administration / PA / support team as well as assisting investment managers with their UHNW client work (e.g. onboarding clients, KYC, transactions, etc). A background in boutique investment management / private banking / HNW or family office will be essential as well as experience with line management of a team - to include creating workflows, monitoring and reporting. This is an established, professional environment and you will have both internal and external (client) stakeholders - as such communication skills and attention to detail are both paramount. You will have significant experience in client service / investment support as the role will involve working on processes and monitoring Client Executive workloads, reporting in to the Head of Client Services. Great office and team environment, with an inclusive culture. Mayfair location with the opportunity to WFH one day per week after probation. £50-60,000, plus enhanced pension, discretionary bonus and private medical insurance.
Title: Regional Income Manager Contract Type: Fixed Term Contract, 11 Months Salary: £57,904 per annum to £63,032 per annum (London weighted salary) or £49,502 per annum to £55,106 per annum (Regional salary), dependant on experience Grade: 10 Reporting Office: Stratford London Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 28 th Ap click apply for full job details
Apr 17, 2026
Contractor
Title: Regional Income Manager Contract Type: Fixed Term Contract, 11 Months Salary: £57,904 per annum to £63,032 per annum (London weighted salary) or £49,502 per annum to £55,106 per annum (Regional salary), dependant on experience Grade: 10 Reporting Office: Stratford London Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 28 th Ap click apply for full job details
Air Safety Manager Programme: LCST (Logistics Commodities & Services Transformation) Location: Bristol The Role Leidos Europe Ltd is seeking a UK based Air Safety Manager to support the Ministry of Defence Logistics, Commodities and Services Transformation (LCST) Programme. This role is a key leadership position within the Logistics Division, reporting directly to the Head of Compliance and Continuous Improvement. The Air Safety Manager will be responsible for delivering and assuring air safety capability, ensuring compliance with all airworthiness requirements. This individual will have line management responsibility for a Header Tank Process Lead and a Supplier Quality Engineer, overseeing their operational delivery and professional development. As a senior member of the compliance and assurance team, the Air Safety Manager will drive a culture of continuous improvement and compliance, providing strategic input and operational leadership as the programme expands. The role requires the ability to work independently and collaboratively across multiple functional areas, including Defence customer liaison and key subcontractors. The role will be hybrid, with an expectation to be in office at least one day per week, with UK and some overseas travel required. Duties & Responsibilities Lead airworthiness across LCST, ensuring all relevant MOD and regulatory obligations are met. Act as the main point of contact for airworthiness, supporting the Air Safety Board as co secretary. Manage and develop the Leidos airworthiness team, setting objectives and driving performance. Ensure change processes such as Header Tank and CSS conversions are properly implemented, controlled and managed. Assure supplier quality and airworthiness compliance across procurement and contracts. Oversee air safety governance, audits and the Air Safety Management System. Skill Required Relevant engineering qualification or aerospace experience. Membership with a quality or safety professional body. Strong communication (written and verbal), leadership and partnership working skills. Ability to deliver at pace, multi task and manage pressing deadlines. UK citizenship. Be able to achieve SC clearance. Willing to travel UK and overseas. Desirable Skills Experience working with MOD contracts, policies and procedures including MAA, AQAP, Defence Standards and Joint Service Publications. Experience working with the following tools: Power BI, SharePoint, MS Office products (Word, Excel, PowerPoint), Jira. Experience in leading Continuous Improvement projects. Chartered with a quality or safety professional body. Active SC security clearance. Pay Range £58,400.00 - £74,900.00 Benefits Contributory Pension Scheme. Private Medical Insurance. 33 days Annual Leave (including public and privilege holidays). Access to Flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work scheme). Flexi Time Working. Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Apr 17, 2026
Full time
Air Safety Manager Programme: LCST (Logistics Commodities & Services Transformation) Location: Bristol The Role Leidos Europe Ltd is seeking a UK based Air Safety Manager to support the Ministry of Defence Logistics, Commodities and Services Transformation (LCST) Programme. This role is a key leadership position within the Logistics Division, reporting directly to the Head of Compliance and Continuous Improvement. The Air Safety Manager will be responsible for delivering and assuring air safety capability, ensuring compliance with all airworthiness requirements. This individual will have line management responsibility for a Header Tank Process Lead and a Supplier Quality Engineer, overseeing their operational delivery and professional development. As a senior member of the compliance and assurance team, the Air Safety Manager will drive a culture of continuous improvement and compliance, providing strategic input and operational leadership as the programme expands. The role requires the ability to work independently and collaboratively across multiple functional areas, including Defence customer liaison and key subcontractors. The role will be hybrid, with an expectation to be in office at least one day per week, with UK and some overseas travel required. Duties & Responsibilities Lead airworthiness across LCST, ensuring all relevant MOD and regulatory obligations are met. Act as the main point of contact for airworthiness, supporting the Air Safety Board as co secretary. Manage and develop the Leidos airworthiness team, setting objectives and driving performance. Ensure change processes such as Header Tank and CSS conversions are properly implemented, controlled and managed. Assure supplier quality and airworthiness compliance across procurement and contracts. Oversee air safety governance, audits and the Air Safety Management System. Skill Required Relevant engineering qualification or aerospace experience. Membership with a quality or safety professional body. Strong communication (written and verbal), leadership and partnership working skills. Ability to deliver at pace, multi task and manage pressing deadlines. UK citizenship. Be able to achieve SC clearance. Willing to travel UK and overseas. Desirable Skills Experience working with MOD contracts, policies and procedures including MAA, AQAP, Defence Standards and Joint Service Publications. Experience working with the following tools: Power BI, SharePoint, MS Office products (Word, Excel, PowerPoint), Jira. Experience in leading Continuous Improvement projects. Chartered with a quality or safety professional body. Active SC security clearance. Pay Range £58,400.00 - £74,900.00 Benefits Contributory Pension Scheme. Private Medical Insurance. 33 days Annual Leave (including public and privilege holidays). Access to Flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work scheme). Flexi Time Working. Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Pure Resourcing Solutions
Cambridge, Cambridgeshire
Operations Manager (Permanent) Salary: £40,000-£45,000 Office-based Monday-Friday 9:00am-5:30pmWe are recruiting for an Operations Manager to join a close-knit, on-site team in a varied and hands-on role. This is a fantastic opportunity for someone who enjoys being involved in all areas of a business, thrives in a reactive environment, and values teamwork just as much as operational excellence.The Role The Operations Manager plays a key role across three core areas: Operations & Office Management Facilities Management Health & Safety Key Responsibilities Operations & Office Management Oversee day-to-day office operations, ensuring everything runs smoothly Develop, implement, and streamline administrative systems Ensure all chargeable work is logged and uploaded to the invoicing system Review invoices prior to distribution and run monthly invoicing Issue leases and licences Provide cover for reception, switchboard, administration, and customer service when required Support sales administration, viewings, and quotations as needed Facilities Management Manage day-to-day facilities issues, working closely with internal staff and external suppliers (cleaning, security, HVAC, landscaping, contractors, etc.) Source quotes and manage supplier relationships Oversee works across multiple sites, including handling tenant and lease enquiries remotely Work alongside an on-site Maintenance Manager and ensure appropriate oversight, documentation, and risk assessments Monitor utilities and maintain consumption records Intruder alarm monitoring, resetting, and troubleshooting Health, Safety & Compliance Maintain and update all internal policies, ensuring ongoing compliance with evolving regulations Carry out and review risk assessments Act as Fire Marshal liaison and oversee first aid arrangements Take responsibility for GDPR compliance Oversee AML checks and reviews, including due diligence and Thirdfort monitoring We are not looking for formal H&S qualifications - just someone who isn't afraid of it, is comfortable following systems, and will keep documentation up to date as regulations change. IT & Systems Own IT and telephony queries from start to completion, liaising with internal teams and external support partners Use internal systems confidently, with training provided where needed Projects & Team Support Assist with operational projects and support implementation Provide guidance and informal supervision to the administrative team, helping develop skills and service levels Foster a collaborative, positive, and customer-focused team environment About You You'll be someone who: Has a positive, energetic ("buzzy") attitude Is proactive as well as highly reactive Takes ownership and uses initiative Is comfortable in a varied, fast-moving role Enjoys being hands-on and part of a team Responds quickly and calmly to customer and operational issues Please apply today if you are interested.
Apr 17, 2026
Full time
Operations Manager (Permanent) Salary: £40,000-£45,000 Office-based Monday-Friday 9:00am-5:30pmWe are recruiting for an Operations Manager to join a close-knit, on-site team in a varied and hands-on role. This is a fantastic opportunity for someone who enjoys being involved in all areas of a business, thrives in a reactive environment, and values teamwork just as much as operational excellence.The Role The Operations Manager plays a key role across three core areas: Operations & Office Management Facilities Management Health & Safety Key Responsibilities Operations & Office Management Oversee day-to-day office operations, ensuring everything runs smoothly Develop, implement, and streamline administrative systems Ensure all chargeable work is logged and uploaded to the invoicing system Review invoices prior to distribution and run monthly invoicing Issue leases and licences Provide cover for reception, switchboard, administration, and customer service when required Support sales administration, viewings, and quotations as needed Facilities Management Manage day-to-day facilities issues, working closely with internal staff and external suppliers (cleaning, security, HVAC, landscaping, contractors, etc.) Source quotes and manage supplier relationships Oversee works across multiple sites, including handling tenant and lease enquiries remotely Work alongside an on-site Maintenance Manager and ensure appropriate oversight, documentation, and risk assessments Monitor utilities and maintain consumption records Intruder alarm monitoring, resetting, and troubleshooting Health, Safety & Compliance Maintain and update all internal policies, ensuring ongoing compliance with evolving regulations Carry out and review risk assessments Act as Fire Marshal liaison and oversee first aid arrangements Take responsibility for GDPR compliance Oversee AML checks and reviews, including due diligence and Thirdfort monitoring We are not looking for formal H&S qualifications - just someone who isn't afraid of it, is comfortable following systems, and will keep documentation up to date as regulations change. IT & Systems Own IT and telephony queries from start to completion, liaising with internal teams and external support partners Use internal systems confidently, with training provided where needed Projects & Team Support Assist with operational projects and support implementation Provide guidance and informal supervision to the administrative team, helping develop skills and service levels Foster a collaborative, positive, and customer-focused team environment About You You'll be someone who: Has a positive, energetic ("buzzy") attitude Is proactive as well as highly reactive Takes ownership and uses initiative Is comfortable in a varied, fast-moving role Enjoys being hands-on and part of a team Responds quickly and calmly to customer and operational issues Please apply today if you are interested.
Stora is a self storage software platform at the forefront of a technology led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person-especially where language or local context matters Build long term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities What we're looking for We're looking for someone who combines strong relationship building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You'll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We'd be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long term relationship ownership Working with European or multi market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day to day direction on every task An entry level position without prior customer facing experience in a professional environment Location & working arrangement We're open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
Apr 17, 2026
Full time
Stora is a self storage software platform at the forefront of a technology led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person-especially where language or local context matters Build long term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities What we're looking for We're looking for someone who combines strong relationship building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You'll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We'd be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long term relationship ownership Working with European or multi market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day to day direction on every task An entry level position without prior customer facing experience in a professional environment Location & working arrangement We're open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
