Artis HR are with a growing tech business that's at a really exciting stage in its journey. They've scaled steadily over the past few years and are now at the point where they're investing more into their people function. This role has come about as part of that shift, moving HR towards a more strategic, forward-thinking approach. It's a great opportunity to step into a role where you'll have real ownership, visibility, and the chance to shape how HR supports the business as it continues to grow. The role Reporting into the CFO and working closely with the leadership team, you'll take ownership of the HR function across the business. This isn't a "fix everything" role. The foundations are in place, but there's plenty of scope to evolve, improve and lead on projects that will genuinely make a difference. You'll be a key point of contact for managers and employees, balancing day-to-day HR with longer-term initiatives. What you'll be doing -Partnering with senior leaders to support business growth and people planning -Coaching managers on employee relations, performance and day-to-day people challenges -Driving forward performance management and development initiatives -Supporting hiring activity and improving the overall candidate and onboarding experience -Reviewing and evolving HR processes and policies to suit a scaling business -Overseeing HR systems, payroll inputs and benefits administration -Leading on HR projects that add value as the business grow What they're looking for -A well-rounded HR generalist, ideally from a growing or SME environment -Someone pragmatic, adaptable and comfortable in a fast-paced setting -Confident working with senior stakeholders and building relationships across the business -Either an existing HR Manager or someone ready to step up into their first standalone role -CIPD Level 3+ (with support available for further development) Why this role? -Genuine ownership of the HR function -Opportunity to step into a more strategic role -A business that is growing but still values a down-to-earth, collaborative culture -Support for development and progression over the next few years -Flexible, hybrid working with a focus on output over hours The environment This is a business where things move quickly and people take ownership. It's not overly corporate, and they're looking for someone who can bring a bit of common sense, build strong relationships, and add value without overcomplicating things. Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Bristol for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 01, 2026
Full time
Artis HR are with a growing tech business that's at a really exciting stage in its journey. They've scaled steadily over the past few years and are now at the point where they're investing more into their people function. This role has come about as part of that shift, moving HR towards a more strategic, forward-thinking approach. It's a great opportunity to step into a role where you'll have real ownership, visibility, and the chance to shape how HR supports the business as it continues to grow. The role Reporting into the CFO and working closely with the leadership team, you'll take ownership of the HR function across the business. This isn't a "fix everything" role. The foundations are in place, but there's plenty of scope to evolve, improve and lead on projects that will genuinely make a difference. You'll be a key point of contact for managers and employees, balancing day-to-day HR with longer-term initiatives. What you'll be doing -Partnering with senior leaders to support business growth and people planning -Coaching managers on employee relations, performance and day-to-day people challenges -Driving forward performance management and development initiatives -Supporting hiring activity and improving the overall candidate and onboarding experience -Reviewing and evolving HR processes and policies to suit a scaling business -Overseeing HR systems, payroll inputs and benefits administration -Leading on HR projects that add value as the business grow What they're looking for -A well-rounded HR generalist, ideally from a growing or SME environment -Someone pragmatic, adaptable and comfortable in a fast-paced setting -Confident working with senior stakeholders and building relationships across the business -Either an existing HR Manager or someone ready to step up into their first standalone role -CIPD Level 3+ (with support available for further development) Why this role? -Genuine ownership of the HR function -Opportunity to step into a more strategic role -A business that is growing but still values a down-to-earth, collaborative culture -Support for development and progression over the next few years -Flexible, hybrid working with a focus on output over hours The environment This is a business where things move quickly and people take ownership. It's not overly corporate, and they're looking for someone who can bring a bit of common sense, build strong relationships, and add value without overcomplicating things. Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Bristol for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 01, 2026
Full time
Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. We are looking for a motivated and technically strong Assistant Manager to join our growing Employment Tax team across the North either in Leeds or Manchester . This is an excellent opportunity for someone with solid UK employment tax experience who is ready to take the next step in their career, gain exposure to complex advisory work, and be part of a supportive, ambitious regional and national team. If you enjoy solving problems, want client-facing responsibility, and are looking for a clear development pathway, this role is ideal. The Role: As an Assistant Manager, you will support the management and delivery of a wide range of UK employment tax advisory and compliance projects. You will have direct exposure to clients, responsibility for reviewing work from junior colleagues , and the opportunity to build specialist expertise across areas such as IR35, benefits and expenses, reward strategy/cost reduction, PAYE/NIC governance, Construction Industry Scheme, NMW and HMRC enquiries. You will work closely with senior team members and Partners and be part of a high-performing national employment tax and wider Global Employer Solutions community. What You'll Do: Support and deliver advisory projects covering PAYE/NIC, benefits, expenses, termination payments, cost reduction/reward strategy, employment status (IR35, Umbrella etc) , CIS, NMW and payroll governance. Prepare and review advisory notes, calculations, technical reports and HMRC correspondence. Assist with PSAs, P11D reviews, employer compliance checks and year-end processes. Join client meetings and calls, contributing to discussions and follow-up actions. Review work prepared by junior colleagues , providing coaching and feedback. Support business development activities through research, drafting proposals and preparing marketing material. Contribute to technical training, knowledge sharing and process improvements within the team. What You'll Bring: 3 years + of overall UK employment tax experience (practice or in-house). Strong understanding of UK PAYE/NIC rules, expenses and benefits, IR35/worker status, and HMRC processes. ATT/CTA qualified and/or with employment tax experience Strong written communication skills with the ability to prepare clear, accurate advisory work. Attention to detail and proactive approach to problem solving. Interest in developing technical depth and taking on client-facing responsibility. Team player who enjoys collaborating with colleagues across levels. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Leeds Office - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces Manchester Office - Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!
May 01, 2026
Full time
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. We are looking for a motivated and technically strong Assistant Manager to join our growing Employment Tax team across the North either in Leeds or Manchester . This is an excellent opportunity for someone with solid UK employment tax experience who is ready to take the next step in their career, gain exposure to complex advisory work, and be part of a supportive, ambitious regional and national team. If you enjoy solving problems, want client-facing responsibility, and are looking for a clear development pathway, this role is ideal. The Role: As an Assistant Manager, you will support the management and delivery of a wide range of UK employment tax advisory and compliance projects. You will have direct exposure to clients, responsibility for reviewing work from junior colleagues , and the opportunity to build specialist expertise across areas such as IR35, benefits and expenses, reward strategy/cost reduction, PAYE/NIC governance, Construction Industry Scheme, NMW and HMRC enquiries. You will work closely with senior team members and Partners and be part of a high-performing national employment tax and wider Global Employer Solutions community. What You'll Do: Support and deliver advisory projects covering PAYE/NIC, benefits, expenses, termination payments, cost reduction/reward strategy, employment status (IR35, Umbrella etc) , CIS, NMW and payroll governance. Prepare and review advisory notes, calculations, technical reports and HMRC correspondence. Assist with PSAs, P11D reviews, employer compliance checks and year-end processes. Join client meetings and calls, contributing to discussions and follow-up actions. Review work prepared by junior colleagues , providing coaching and feedback. Support business development activities through research, drafting proposals and preparing marketing material. Contribute to technical training, knowledge sharing and process improvements within the team. What You'll Bring: 3 years + of overall UK employment tax experience (practice or in-house). Strong understanding of UK PAYE/NIC rules, expenses and benefits, IR35/worker status, and HMRC processes. ATT/CTA qualified and/or with employment tax experience Strong written communication skills with the ability to prepare clear, accurate advisory work. Attention to detail and proactive approach to problem solving. Interest in developing technical depth and taking on client-facing responsibility. Team player who enjoys collaborating with colleagues across levels. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Leeds Office - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces Manchester Office - Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!
Oracle Tax Technology Senior Manager - Big 4 - up to £115K Role Overview Our client, a Big 4 Consultancy, is continuing to invest heavily in its Tax Transformation capability and is looking to hire a Senior Manager into its growing Tax Reporting Transformation team. This is a senior opportunity for someone with strong tax technology and transformation experience, particularly across tax reporting processes and systems. The role will focus on helping large and complex organisations improve tax reporting, enhance control, and modernise the way tax operates through better use of technology, data, and automation. You will work closely with clients on transformation programmes that sit across tax, finance, and technology, combining strategic advisory with hands-on delivery. This is a high-visibility role with scope to lead major engagements, shape client solutions, and play an active part in the continued growth of the practice. Key Responsibilities Lead Tax Reporting Transformation engagements for large and complex organisations. Support clients in improving and modernising tax reporting processes, controls, and operating models. Advise on and deliver technology-enabled tax reporting solutions, with a particular focus on Oracle Tax Reporting Cloud Services (TRCS) and Longview. Work across the full project lifecycle including discovery, requirements gathering, process design, solution design, testing, deployment, and stakeholder management. Help clients align tax reporting requirements with wider finance transformation and systems change programmes. Act as a senior point of contact for clients, building strong relationships and providing trusted advisory support. Lead teams across multiple workstreams, including managing and developing more junior colleagues. Contribute to practice growth through proposition development, internal collaboration, and lead business development activity. What We're Looking For Strong experience within Tax Reporting Transformation, ideally gained in consultancy or complex in-house transformation environments. Hands-on experience with Oracle Tax Reporting Cloud Services (TRCS). Experience with Longview. Strong understanding of tax reporting processes, controls, and the link between tax, finance, and technology. Ability to lead engagements, manage senior stakeholders, and translate tax requirements into practical transformation outcomes. Proven track record in project delivery, team leadership, and client relationship management. Experience with OneSource Tax Provision would be beneficial. Experience with OneStream Tax Provision would also be desirable. Why Consider This Role? This is an excellent opportunity to join a high-growth area within a leading global consultancy, working on complex and business-critical tax transformation programmes. You will have the chance to lead meaningful client work, develop your profile in a specialist area of the market, and help shape the future direction of the team. The role offers strong progression, high-quality project exposure, and a package that includes bonus and car allowance, alongside flexible location options. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2026
Full time
Oracle Tax Technology Senior Manager - Big 4 - up to £115K Role Overview Our client, a Big 4 Consultancy, is continuing to invest heavily in its Tax Transformation capability and is looking to hire a Senior Manager into its growing Tax Reporting Transformation team. This is a senior opportunity for someone with strong tax technology and transformation experience, particularly across tax reporting processes and systems. The role will focus on helping large and complex organisations improve tax reporting, enhance control, and modernise the way tax operates through better use of technology, data, and automation. You will work closely with clients on transformation programmes that sit across tax, finance, and technology, combining strategic advisory with hands-on delivery. This is a high-visibility role with scope to lead major engagements, shape client solutions, and play an active part in the continued growth of the practice. Key Responsibilities Lead Tax Reporting Transformation engagements for large and complex organisations. Support clients in improving and modernising tax reporting processes, controls, and operating models. Advise on and deliver technology-enabled tax reporting solutions, with a particular focus on Oracle Tax Reporting Cloud Services (TRCS) and Longview. Work across the full project lifecycle including discovery, requirements gathering, process design, solution design, testing, deployment, and stakeholder management. Help clients align tax reporting requirements with wider finance transformation and systems change programmes. Act as a senior point of contact for clients, building strong relationships and providing trusted advisory support. Lead teams across multiple workstreams, including managing and developing more junior colleagues. Contribute to practice growth through proposition development, internal collaboration, and lead business development activity. What We're Looking For Strong experience within Tax Reporting Transformation, ideally gained in consultancy or complex in-house transformation environments. Hands-on experience with Oracle Tax Reporting Cloud Services (TRCS). Experience with Longview. Strong understanding of tax reporting processes, controls, and the link between tax, finance, and technology. Ability to lead engagements, manage senior stakeholders, and translate tax requirements into practical transformation outcomes. Proven track record in project delivery, team leadership, and client relationship management. Experience with OneSource Tax Provision would be beneficial. Experience with OneStream Tax Provision would also be desirable. Why Consider This Role? This is an excellent opportunity to join a high-growth area within a leading global consultancy, working on complex and business-critical tax transformation programmes. You will have the chance to lead meaningful client work, develop your profile in a specialist area of the market, and help shape the future direction of the team. The role offers strong progression, high-quality project exposure, and a package that includes bonus and car allowance, alongside flexible location options. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Manager - Deal Delivery (Corporate Finance) Your new company A leading corporate finance advisory firm with a strong reputation for delivering expert financial solutions and strategic guidance to mid-market businesses. The firm supports entrepreneurs and owner-managers in achieving their ambitions through mergers, acquisitions, funding solutions, and value realisation. Known for its collaborative culture and commitment to excellence, the business is growing nationally and offers significant career development opportunities. Your new role As a Manager in the Deal Delivery team, you will take ownership of key workstreams on mid-market M&A and funding mandates (£5m-£100m EV), acting as a hands-on transaction manager with light supervision from senior leadership. You'll be the day-to-day client lead, turning objectives into actionable plans, driving momentum from preparation through diligence, negotiation and completion, and ensuring quality and risk management throughout.Key responsibilities include: Leading discrete elements of deal processes - IM drafting, financial modelling, buyer/investor engagement, data room and diligence coordination. Managing client relationships and acting as the primary point of contact. Delivering high-quality outputs that enhance the firm's reputation. Project-managing timelines, anticipating issues and safeguarding compliance. Coaching and delegating effectively to junior team members. Supporting negotiations and contributing to business development through networking and relationship building. What you'll need to succeed Minimum 4 years' corporate finance experience (excluding transaction services) within professional services. ACA, ACCA, CFA or equivalent qualification. Proven track record managing M&A or funding transactions with light supervision. Strong technical skills in financial analysis, modelling and valuation. Excellent communication skills and ability to produce client-ready documents. Experience leading client relationships and supervising junior team members. Highly organised with strong project management skills and commercial acumen. What you'll get in return Competitive salary and benefits package.Hybrid working (up to 2 days per week from home).Opportunity to work on high-profile transactions and progress your career in a growing national firm.A collaborative, values-driven culture where your development matters. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 01, 2026
Full time
Manager - Deal Delivery (Corporate Finance) Your new company A leading corporate finance advisory firm with a strong reputation for delivering expert financial solutions and strategic guidance to mid-market businesses. The firm supports entrepreneurs and owner-managers in achieving their ambitions through mergers, acquisitions, funding solutions, and value realisation. Known for its collaborative culture and commitment to excellence, the business is growing nationally and offers significant career development opportunities. Your new role As a Manager in the Deal Delivery team, you will take ownership of key workstreams on mid-market M&A and funding mandates (£5m-£100m EV), acting as a hands-on transaction manager with light supervision from senior leadership. You'll be the day-to-day client lead, turning objectives into actionable plans, driving momentum from preparation through diligence, negotiation and completion, and ensuring quality and risk management throughout.Key responsibilities include: Leading discrete elements of deal processes - IM drafting, financial modelling, buyer/investor engagement, data room and diligence coordination. Managing client relationships and acting as the primary point of contact. Delivering high-quality outputs that enhance the firm's reputation. Project-managing timelines, anticipating issues and safeguarding compliance. Coaching and delegating effectively to junior team members. Supporting negotiations and contributing to business development through networking and relationship building. What you'll need to succeed Minimum 4 years' corporate finance experience (excluding transaction services) within professional services. ACA, ACCA, CFA or equivalent qualification. Proven track record managing M&A or funding transactions with light supervision. Strong technical skills in financial analysis, modelling and valuation. Excellent communication skills and ability to produce client-ready documents. Experience leading client relationships and supervising junior team members. Highly organised with strong project management skills and commercial acumen. What you'll get in return Competitive salary and benefits package.Hybrid working (up to 2 days per week from home).Opportunity to work on high-profile transactions and progress your career in a growing national firm.A collaborative, values-driven culture where your development matters. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
A leading energy company is seeking a Senior Project Manager for Offshore Asset Development to lead the management of offshore wind projects. The successful candidate will coordinate technical experts, drive project plans, and develop operational strategies to ensure long-term asset value. Ideal candidates will demonstrate offshore wind experience, strong leadership, and excellent communication skills. The role is based in Scotland and offers a competitive salary with a range of flexible benefits to support employees' wellbeing.
May 01, 2026
Full time
A leading energy company is seeking a Senior Project Manager for Offshore Asset Development to lead the management of offshore wind projects. The successful candidate will coordinate technical experts, drive project plans, and develop operational strategies to ensure long-term asset value. Ideal candidates will demonstrate offshore wind experience, strong leadership, and excellent communication skills. The role is based in Scotland and offers a competitive salary with a range of flexible benefits to support employees' wellbeing.
Global Coordination Complex Cross-Border Projects High-Growth Team Bring your international tax expertise to a role where your perspective can genuinely shape outcomes? I'm partnering with a fast-growing global tax solutions team within a highly respected international network. Their model is unique: a centralised, collaborative team that supports multinational clients across the US, UK, Europe and Asia-Pacific, coordinating tax and accounting projects and developing cross-border advisory solutions. This is a team that has expanded rapidly on the back of major client wins - and they're now looking for an experienced international tax professional who can support that growth and take on a visible, influential position within the group. What makes this different? You become the "go-to" lead for complex, multi-jurisdiction projects - coordinating delivery across multiple countries and service lines, shaping solutions, and working with senior stakeholders around the globe. It's a role with real variety, genuine international exposure, and the chance to make a tangible impact on how major clients are serviced. You'll thrive here if you enjoy solving complex cross-border issues, managing moving parts, building relationships, and working in a dynamic environment where no two days look the same. Key elements of the role include: Leading the coordination of multinational clients with significant footprints across the US, UK, Europe, and Asia-Pacific
May 01, 2026
Full time
Global Coordination Complex Cross-Border Projects High-Growth Team Bring your international tax expertise to a role where your perspective can genuinely shape outcomes? I'm partnering with a fast-growing global tax solutions team within a highly respected international network. Their model is unique: a centralised, collaborative team that supports multinational clients across the US, UK, Europe and Asia-Pacific, coordinating tax and accounting projects and developing cross-border advisory solutions. This is a team that has expanded rapidly on the back of major client wins - and they're now looking for an experienced international tax professional who can support that growth and take on a visible, influential position within the group. What makes this different? You become the "go-to" lead for complex, multi-jurisdiction projects - coordinating delivery across multiple countries and service lines, shaping solutions, and working with senior stakeholders around the globe. It's a role with real variety, genuine international exposure, and the chance to make a tangible impact on how major clients are serviced. You'll thrive here if you enjoy solving complex cross-border issues, managing moving parts, building relationships, and working in a dynamic environment where no two days look the same. Key elements of the role include: Leading the coordination of multinational clients with significant footprints across the US, UK, Europe, and Asia-Pacific
Commercial Workshop & Maintenance Manager - Mobile Plant South Wales (HQ) with national travel Newport Yolk Recruitment are exclusively supporting a leading heavy mobile plant business in the quarrying and aggregates sector to recruit a Commercial Workshop & Maintenance Manager. This is an excellent opportunity for an ex-plant engineer turned manager to take ownership of a busy workshop and build the commercial side of the business, developing a profitable external repair portfolio and bringing in new customers. This is what you'll be doing. As Commercial Workshop & Maintenance Manager, you'll be part of the senior Engineering/Assets structure, working closely with the Workshop Manager and reporting into the Asset Director. You will: Lead the growth of the workshop's external repair portfolio, developing business with both existing and new customers. Own the commercial life-cycle of external jobs: enquiries, scoping, quoting, job costing, margin recovery and follow-up. Build and maintain strong relationships with quarry, aggregates and construction clients as the main point of contact for workshop-based repairs and overhauls. Drive visibility of workshop performance - utilisation, efficiency, recovery rate, WIP, lead times, first-time-fix and rework/returns - and deliver tangible improvements. Work closely with Finance and Maintenance to create clear cost/profit baselines and move the workshop towards full profit-centre operation. Standardise and improve processes around quoting, approvals, repair standards, documentation and sign-off to protect margin and improve customer experience. Support, coach and challenge the workshop team day-to-day, helping to raise standards and recruit new engineers into the department where required. Promote and fully engage with all aspects of safe working practices in the workshop and on customer sites. The experience you'll bring to the team. You'll be a practical, commercially minded leader with a strong mobile plant background and credibility on the shop floor. Time-served plant engineer or similar, who has moved into workshop/service/maintenance management in heavy plant. In-depth knowledge of how mobile plant assets operate and their mechanical, electrical and technical components, ideally within aggregates, minerals or construction. Proven experience managing a workshop or service operation delivering external repairs to customers. Track record of growing revenue and developing new business while maintaining safety, quality and on-time delivery. Strong customer-facing and commercial skills - confident scoping work, preparing quotes, managing variations and discussing options with quarry managers and senior stakeholders. Good IT skills, including experience with maintenance/quoting systems and MS Office for job control and KPI reporting. A collaborative approach, able to work closely with workshop, maintenance, operations and finance while driving your own objectives. And this is what you'll get in return. Permanent role with an established and respectable employer, financially stable business in the heavy mobile plant sector. Salary in the region of £60,000-£65,000 plus company vehicle and benefits. The chance to take a workshop that's currently focused on internal work and be the person who turns it into a visible, profitable commercial offering. Exposure to a modern mixed OEM fleet and a variety of complex repair and overhaul projects. Direct access to senior decision-makers and genuine input into process, standards and customer strategy. Long-term career security in a business with deep, long-standing customer relationships. Are you up to the challenge? Are you what we're looking for? Please get in touch today with engineering specialist recruiter, Andy Jones. Please apply with a CV and feel free to include a cover letter outlining why you're perfect for the role. We also have a referral scheme, so if you know someone who would be great for the role, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 01, 2026
Full time
Commercial Workshop & Maintenance Manager - Mobile Plant South Wales (HQ) with national travel Newport Yolk Recruitment are exclusively supporting a leading heavy mobile plant business in the quarrying and aggregates sector to recruit a Commercial Workshop & Maintenance Manager. This is an excellent opportunity for an ex-plant engineer turned manager to take ownership of a busy workshop and build the commercial side of the business, developing a profitable external repair portfolio and bringing in new customers. This is what you'll be doing. As Commercial Workshop & Maintenance Manager, you'll be part of the senior Engineering/Assets structure, working closely with the Workshop Manager and reporting into the Asset Director. You will: Lead the growth of the workshop's external repair portfolio, developing business with both existing and new customers. Own the commercial life-cycle of external jobs: enquiries, scoping, quoting, job costing, margin recovery and follow-up. Build and maintain strong relationships with quarry, aggregates and construction clients as the main point of contact for workshop-based repairs and overhauls. Drive visibility of workshop performance - utilisation, efficiency, recovery rate, WIP, lead times, first-time-fix and rework/returns - and deliver tangible improvements. Work closely with Finance and Maintenance to create clear cost/profit baselines and move the workshop towards full profit-centre operation. Standardise and improve processes around quoting, approvals, repair standards, documentation and sign-off to protect margin and improve customer experience. Support, coach and challenge the workshop team day-to-day, helping to raise standards and recruit new engineers into the department where required. Promote and fully engage with all aspects of safe working practices in the workshop and on customer sites. The experience you'll bring to the team. You'll be a practical, commercially minded leader with a strong mobile plant background and credibility on the shop floor. Time-served plant engineer or similar, who has moved into workshop/service/maintenance management in heavy plant. In-depth knowledge of how mobile plant assets operate and their mechanical, electrical and technical components, ideally within aggregates, minerals or construction. Proven experience managing a workshop or service operation delivering external repairs to customers. Track record of growing revenue and developing new business while maintaining safety, quality and on-time delivery. Strong customer-facing and commercial skills - confident scoping work, preparing quotes, managing variations and discussing options with quarry managers and senior stakeholders. Good IT skills, including experience with maintenance/quoting systems and MS Office for job control and KPI reporting. A collaborative approach, able to work closely with workshop, maintenance, operations and finance while driving your own objectives. And this is what you'll get in return. Permanent role with an established and respectable employer, financially stable business in the heavy mobile plant sector. Salary in the region of £60,000-£65,000 plus company vehicle and benefits. The chance to take a workshop that's currently focused on internal work and be the person who turns it into a visible, profitable commercial offering. Exposure to a modern mixed OEM fleet and a variety of complex repair and overhaul projects. Direct access to senior decision-makers and genuine input into process, standards and customer strategy. Long-term career security in a business with deep, long-standing customer relationships. Are you up to the challenge? Are you what we're looking for? Please get in touch today with engineering specialist recruiter, Andy Jones. Please apply with a CV and feel free to include a cover letter outlining why you're perfect for the role. We also have a referral scheme, so if you know someone who would be great for the role, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Kinlys Global Services
Sunbury-on-thames, Middlesex
Sunbury-on-Thames , England , United Kingdom FI09 - Finance Role: Senior FP&A Manager Contract Type: Permanent & Full-time Hours: 09.00-17:30 some shift flexibility is required for live events Location: Sunbury, Surrey (Kinly operate a hybrid working arrangement allowing for a mix of office/home working - 3 days in Sunbury) Salary: Excellent and negotiable salary depending on experience, plus company benefits Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in house expertise includes AI powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. We now have an exciting newly created position, working with our highly talented, collaborative and global finance team. This will be initially a stand alone, hands on position, that will be joining our international finance team, to support strategic decision making across global markets by delivering insightful analysis, robust financial planning, and accurate reporting. You'll play a key role in managing cash flow forecasts, multi currency financial models, and performance tracking across regions to influence the business outcomes. Key responsibilities Lead budgeting, forecasting, and long range planning across global business units Prepare and manage detailed cash flow forecasts, ensuring liquidity and working capital are optimised across regions Develop and maintain multi currency financial models using Excel initially, transitioning to Workday / S4 HANA Perform variance analysis and deliver actionable insights to senior stakeholders i.e. Challenge the business leaders Consolidate financial data across regions, ensuring accuracy and consistency in reporting Partner with regional teams within Finance and the business to understand local drivers and align global financial goals Prepare board level presentations and executive dashboards, with insightful commentary (get under the skin of the business performance) Ad hoc analysis, projects across the business to drive business performance, e.g. pricing strategies Act as a strategic business partner, translating financial insights into clear recommendations and influencing decision making across commercial and operational teams Skills & experience Tools & Systems Advanced Excel for forecasting and model building. Knowledge of ERP systems such as Great Plains / Navision / SAP / Oracle, etc and of BI tools like Power BI Used forecasting tools such as Vena / Workday Adaptive Planning for financial modelling, reporting, and workflow automation Global Finance Focus Capable to collaborate with teams across EMEA, APAC, and the Americas Being able to analyse financial results in GBP, USD, EUR, and other currencies Comfortable working across the Global Business to build relationships, understanding and provide actionable insightful analysis Experience ACA, ACCA, or CIMA qualified (or part qualified with relevant experience) Proven experience in FP&A within a multinational organisation Strong understanding of cash flow forecasting, liquidity planning, and multi currency reporting Experience using Vena / Workday Adaptive Planning or similar FP&A platforms Excellent communication and stakeholder management skills Capable of reviewing and converting Sales Pipeline data into Revenue Forecasts in a project / annuity revenue based organisation Ability to grasp a clear understanding of the business needs and processes from top to bottom, from the sales funnel, through operational profitability and resource planning, to capex and cash flow strategies Analytics driven with the ability to organise large amounts of data from multiple sources into reportable financial measures and offer innovative solutions A self starter with exceptional communication skills Ability to work independently and collaboratively in a fast paced environment Action orientated and results driven individual Comfortable working in a hybrid working model (3+ days in Sunbury office per week) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements. Yorktel Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
May 01, 2026
Full time
Sunbury-on-Thames , England , United Kingdom FI09 - Finance Role: Senior FP&A Manager Contract Type: Permanent & Full-time Hours: 09.00-17:30 some shift flexibility is required for live events Location: Sunbury, Surrey (Kinly operate a hybrid working arrangement allowing for a mix of office/home working - 3 days in Sunbury) Salary: Excellent and negotiable salary depending on experience, plus company benefits Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in house expertise includes AI powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. We now have an exciting newly created position, working with our highly talented, collaborative and global finance team. This will be initially a stand alone, hands on position, that will be joining our international finance team, to support strategic decision making across global markets by delivering insightful analysis, robust financial planning, and accurate reporting. You'll play a key role in managing cash flow forecasts, multi currency financial models, and performance tracking across regions to influence the business outcomes. Key responsibilities Lead budgeting, forecasting, and long range planning across global business units Prepare and manage detailed cash flow forecasts, ensuring liquidity and working capital are optimised across regions Develop and maintain multi currency financial models using Excel initially, transitioning to Workday / S4 HANA Perform variance analysis and deliver actionable insights to senior stakeholders i.e. Challenge the business leaders Consolidate financial data across regions, ensuring accuracy and consistency in reporting Partner with regional teams within Finance and the business to understand local drivers and align global financial goals Prepare board level presentations and executive dashboards, with insightful commentary (get under the skin of the business performance) Ad hoc analysis, projects across the business to drive business performance, e.g. pricing strategies Act as a strategic business partner, translating financial insights into clear recommendations and influencing decision making across commercial and operational teams Skills & experience Tools & Systems Advanced Excel for forecasting and model building. Knowledge of ERP systems such as Great Plains / Navision / SAP / Oracle, etc and of BI tools like Power BI Used forecasting tools such as Vena / Workday Adaptive Planning for financial modelling, reporting, and workflow automation Global Finance Focus Capable to collaborate with teams across EMEA, APAC, and the Americas Being able to analyse financial results in GBP, USD, EUR, and other currencies Comfortable working across the Global Business to build relationships, understanding and provide actionable insightful analysis Experience ACA, ACCA, or CIMA qualified (or part qualified with relevant experience) Proven experience in FP&A within a multinational organisation Strong understanding of cash flow forecasting, liquidity planning, and multi currency reporting Experience using Vena / Workday Adaptive Planning or similar FP&A platforms Excellent communication and stakeholder management skills Capable of reviewing and converting Sales Pipeline data into Revenue Forecasts in a project / annuity revenue based organisation Ability to grasp a clear understanding of the business needs and processes from top to bottom, from the sales funnel, through operational profitability and resource planning, to capex and cash flow strategies Analytics driven with the ability to organise large amounts of data from multiple sources into reportable financial measures and offer innovative solutions A self starter with exceptional communication skills Ability to work independently and collaboratively in a fast paced environment Action orientated and results driven individual Comfortable working in a hybrid working model (3+ days in Sunbury office per week) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements. Yorktel Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Sir Robert McAlpine has secured the £450m Therme project in Trafford, Manchester. We are looking for a Commercial Manager to join us on the UK's largest wellbeing resort. Why join us? Across the country, you'll ?nd iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium click apply for full job details
May 01, 2026
Full time
Sir Robert McAlpine has secured the £450m Therme project in Trafford, Manchester. We are looking for a Commercial Manager to join us on the UK's largest wellbeing resort. Why join us? Across the country, you'll ?nd iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium click apply for full job details
Our client, a leading organisation in the Defence & Security sector, is currently seeking a Programme Documentation Manager to support their ambitious initiatives at Warminster. This role is fundamental to ensuring the integrity, governance, and continuous improvement of programme and service documentation within a high-tempo, multi-stakeholder environment. You will play a key part in enabling effective decision-making, programme assurance, and knowledge continuity, all while supporting the transformation of military training systems for the British Army. Key Responsibilities: Maintain and control the document hierarchy in line with the Integrated Programme Management Plan (IPMP) and contractual schedules Own the document control process, including version control, approvals, publication, and archiving Coordinate and quality-assure documentation inputs for governance forums such as the Strategic Leadership Board, Senior Executive Board, and Business Management Board Ensure all board papers, artefacts, minutes, and inputs meet quality standards and deadlines Support the management of documentation lifecycle for planned and unplanned programme changes Maintain repositories for programme documentation, including Change Control Board outputs, Impact Assessments, Business Cases, and ATPs Coordinate assurance evidence for governance, reporting, and audit requirements, supporting ISO 9001, ISO 44001 and OMNIA QMS compliance Act as super-user and custodian for documentation systems such as SharePoint, Teams, ARM, MS Project, and Power BI/Power Apps, ensuring documentation aligns with data from systems of record Job Requirements: Experience managing documentation within a structured programme environment, preferably defence focused Strong understanding of governance, assurance, and audit processes and requirements Proficiency in M365 tools including SharePoint, Teams, and version control systems Exceptional writing, editing, and information-structuring skills Highly organised with meticulous attention to detail Effective stakeholder engagement and interpersonal skills Proactive, self-driven approach with ability to anticipate documentation needs Relevant experience supporting senior programme boards and high-tempo environments Benefits: Opportunity to contribute to transformative military training programmes Engagement in high-impact, collaborative projects within the defence sector Supportive environment promoting professional growth and development Varied and challenging work supporting national defence initiatives If you demonstrate a passion for serving and have the drive to deliver excellence in programme documentation, this is your chance to make an impact. Apply now to join our client's mission to redefine military training and support Britain's defence capabilities. The role is Hybrid working - based in Warminster, UK. Successful candidate must be eligible for SC Clearance.
May 01, 2026
Full time
Our client, a leading organisation in the Defence & Security sector, is currently seeking a Programme Documentation Manager to support their ambitious initiatives at Warminster. This role is fundamental to ensuring the integrity, governance, and continuous improvement of programme and service documentation within a high-tempo, multi-stakeholder environment. You will play a key part in enabling effective decision-making, programme assurance, and knowledge continuity, all while supporting the transformation of military training systems for the British Army. Key Responsibilities: Maintain and control the document hierarchy in line with the Integrated Programme Management Plan (IPMP) and contractual schedules Own the document control process, including version control, approvals, publication, and archiving Coordinate and quality-assure documentation inputs for governance forums such as the Strategic Leadership Board, Senior Executive Board, and Business Management Board Ensure all board papers, artefacts, minutes, and inputs meet quality standards and deadlines Support the management of documentation lifecycle for planned and unplanned programme changes Maintain repositories for programme documentation, including Change Control Board outputs, Impact Assessments, Business Cases, and ATPs Coordinate assurance evidence for governance, reporting, and audit requirements, supporting ISO 9001, ISO 44001 and OMNIA QMS compliance Act as super-user and custodian for documentation systems such as SharePoint, Teams, ARM, MS Project, and Power BI/Power Apps, ensuring documentation aligns with data from systems of record Job Requirements: Experience managing documentation within a structured programme environment, preferably defence focused Strong understanding of governance, assurance, and audit processes and requirements Proficiency in M365 tools including SharePoint, Teams, and version control systems Exceptional writing, editing, and information-structuring skills Highly organised with meticulous attention to detail Effective stakeholder engagement and interpersonal skills Proactive, self-driven approach with ability to anticipate documentation needs Relevant experience supporting senior programme boards and high-tempo environments Benefits: Opportunity to contribute to transformative military training programmes Engagement in high-impact, collaborative projects within the defence sector Supportive environment promoting professional growth and development Varied and challenging work supporting national defence initiatives If you demonstrate a passion for serving and have the drive to deliver excellence in programme documentation, this is your chance to make an impact. Apply now to join our client's mission to redefine military training and support Britain's defence capabilities. The role is Hybrid working - based in Warminster, UK. Successful candidate must be eligible for SC Clearance.
The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Technical Project Manager to join our Digital Sensitivity Review team. This position is ideal for someone with a solid understanding of project management with strong technical awareness. You will bridge the gap between business stakeholders and engineering teams, ensuring projects are delivered on time, within budget and to the required quality. You will work closely with government department customers, data scientists and software developers together with the rest of the Project Management team. The ability to talk and engage with stakeholders at all levels, both technical and non-technical is important. Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying sensitive information in digital files for redaction and archiving to The National Archive to meet the needs of the Public Records Act. Already delivered to FCDO, HM Treasury and Home Office with Department of Business and Trade and Ministry of Justice in feasibility phase, all major and minor government departments will become DSR-enabled, with other departments in the immediate pipeline. The DSR is a unique and leading-edge technology and has been heralded across government as the only game in town when it comes to the needs of effective digital data sensitivity identification and redaction. Responsibilities Your main responsibilities will include: Project Planning & Delivery Define project scope, objectives, and deliverables Create and manage project plans, timelines, and milestones Allocate resources (developers, engineers, vendors) Track progress and adjust plans as needed Ensure on-time, on-budget delivery Technical Oversight Understand system architecture and technical constraints Work closely with developers, data scientists, and technical assurance Work closely with Service Management for software integration and deployments Identify technical risks early Stakeholder Management Act as the primary contact between technical teams and business stakeholders Communicate progress, risks, and changes clearly Manage client expectations Present updates to senior leadership Risk & Issue Management Identify, assess, and agree handling plans of risks Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) Work closely with Service Management to manage change control processes Escalate blockers appropriately Budget & Commercial Oversight Manage project budgets and forecasts Track costs against estimates Support procurement management Ensure commercial viability The Person Essential Criteria UK Government Security Checked (SC) clearance required. (Note that this role is a Restricted role which means the role holder must hold SC clearance. To be eligible for SC clearance you must have sole British nationality or Dual Nationality - one of which must be British and you must be able to demonstrate six consequtive years residency in the UK). Recognised Project Management qualification to Practitioner level. Strong project management skills, especially in technology delivery and digital transformation. Strong analytical skills for project performance analysis and reporting. Strong, demonstrable, rapid written and verbal communication skills, to provide technical deliverables and reports. Project analysis skills and a wide range of toolset experience, including confidence and familiarity with tools such as MS Project and JIRA. Strong configuration control approach and pro-active approach to documentation. Strong client-centred stakeholder management, with experience in designing and delivering pilots, demonstrations and User engagements. Willingness to take managed risks and assess impact effectively. Comfortable in inviting challenge and where appropriate involving others in decision making. Ability to identify and address team or individual capability requirements and gaps to deliver current and future work. Ability to motivate a wide range of personality types and situations. Experience in following appropriate financial procedures to monitor contracts to ensure deliverables are achieved. Scheduling and Timescale Risk Analysis. Organisational definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility may be required.
May 01, 2026
Full time
The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Technical Project Manager to join our Digital Sensitivity Review team. This position is ideal for someone with a solid understanding of project management with strong technical awareness. You will bridge the gap between business stakeholders and engineering teams, ensuring projects are delivered on time, within budget and to the required quality. You will work closely with government department customers, data scientists and software developers together with the rest of the Project Management team. The ability to talk and engage with stakeholders at all levels, both technical and non-technical is important. Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying sensitive information in digital files for redaction and archiving to The National Archive to meet the needs of the Public Records Act. Already delivered to FCDO, HM Treasury and Home Office with Department of Business and Trade and Ministry of Justice in feasibility phase, all major and minor government departments will become DSR-enabled, with other departments in the immediate pipeline. The DSR is a unique and leading-edge technology and has been heralded across government as the only game in town when it comes to the needs of effective digital data sensitivity identification and redaction. Responsibilities Your main responsibilities will include: Project Planning & Delivery Define project scope, objectives, and deliverables Create and manage project plans, timelines, and milestones Allocate resources (developers, engineers, vendors) Track progress and adjust plans as needed Ensure on-time, on-budget delivery Technical Oversight Understand system architecture and technical constraints Work closely with developers, data scientists, and technical assurance Work closely with Service Management for software integration and deployments Identify technical risks early Stakeholder Management Act as the primary contact between technical teams and business stakeholders Communicate progress, risks, and changes clearly Manage client expectations Present updates to senior leadership Risk & Issue Management Identify, assess, and agree handling plans of risks Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) Work closely with Service Management to manage change control processes Escalate blockers appropriately Budget & Commercial Oversight Manage project budgets and forecasts Track costs against estimates Support procurement management Ensure commercial viability The Person Essential Criteria UK Government Security Checked (SC) clearance required. (Note that this role is a Restricted role which means the role holder must hold SC clearance. To be eligible for SC clearance you must have sole British nationality or Dual Nationality - one of which must be British and you must be able to demonstrate six consequtive years residency in the UK). Recognised Project Management qualification to Practitioner level. Strong project management skills, especially in technology delivery and digital transformation. Strong analytical skills for project performance analysis and reporting. Strong, demonstrable, rapid written and verbal communication skills, to provide technical deliverables and reports. Project analysis skills and a wide range of toolset experience, including confidence and familiarity with tools such as MS Project and JIRA. Strong configuration control approach and pro-active approach to documentation. Strong client-centred stakeholder management, with experience in designing and delivering pilots, demonstrations and User engagements. Willingness to take managed risks and assess impact effectively. Comfortable in inviting challenge and where appropriate involving others in decision making. Ability to identify and address team or individual capability requirements and gaps to deliver current and future work. Ability to motivate a wide range of personality types and situations. Experience in following appropriate financial procedures to monitor contracts to ensure deliverables are achieved. Scheduling and Timescale Risk Analysis. Organisational definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility may be required.
Health & Safety Manager Warwick £45-60K + benefits Are you an experienced and highly organised Health and Safety professional looking for your next challenge? We are seeking a skilled Health & Safety Manager to join a successful and growing organisation that values a friendly, professional, and hard-working environment. You will lead on the development, implementation, and management of health and safety processes, ensuring statutory compliance and best practice across the business. Reporting directly to the Board, you will work closely with HR, Facilities, and other key stakeholders to deliver proactive and preventative H&S initiatives. Key Responsibilities: Act as the first point of contact for all general H&S queries and provide professional advice and guidance to all employees. Keep up-to-date with legislation and industry developments, advising senior management on required changes. Develop, update, and implement health and safety policies and procedures. Monitor, audit, and report on H&S performance, providing insights and recommendations to senior management. Manage risk assessments and safe working procedures, including COSHH, fire safety, remote working, and project-specific risks. Lead on day-to-day H&S activities, including waste management, accident reporting, machine safety, first aid, and DSE assessments. Plan and deliver staff training and awareness programs. Ensure contractor compliance with health, safety, and fire legislation. Maintain H&S records, training logs, and management systems. Liaise with external auditors, inspectors, and advisors as required. Person Specification: Practical knowledge and experience of health and safety legislation and management systems. NEBOSH qualified. Good communication skills, with the ability to influence and engage. Proven ability to deliver projects and objectives on time and to a high standard. Excellent organisational and planning skills, with attention to detail. Self-motivated and able to work independently. IT literate (Word, Excel, PowerPoint, Outlook). Additional Details: Full-time, permanent role (37 hours/week, Mon-Thu 08 00, Fri 08 30). Competitive salary, dependent on experience. Based in Warwick town centre with free parking. Role available to start immediately upon appointment.
May 01, 2026
Full time
Health & Safety Manager Warwick £45-60K + benefits Are you an experienced and highly organised Health and Safety professional looking for your next challenge? We are seeking a skilled Health & Safety Manager to join a successful and growing organisation that values a friendly, professional, and hard-working environment. You will lead on the development, implementation, and management of health and safety processes, ensuring statutory compliance and best practice across the business. Reporting directly to the Board, you will work closely with HR, Facilities, and other key stakeholders to deliver proactive and preventative H&S initiatives. Key Responsibilities: Act as the first point of contact for all general H&S queries and provide professional advice and guidance to all employees. Keep up-to-date with legislation and industry developments, advising senior management on required changes. Develop, update, and implement health and safety policies and procedures. Monitor, audit, and report on H&S performance, providing insights and recommendations to senior management. Manage risk assessments and safe working procedures, including COSHH, fire safety, remote working, and project-specific risks. Lead on day-to-day H&S activities, including waste management, accident reporting, machine safety, first aid, and DSE assessments. Plan and deliver staff training and awareness programs. Ensure contractor compliance with health, safety, and fire legislation. Maintain H&S records, training logs, and management systems. Liaise with external auditors, inspectors, and advisors as required. Person Specification: Practical knowledge and experience of health and safety legislation and management systems. NEBOSH qualified. Good communication skills, with the ability to influence and engage. Proven ability to deliver projects and objectives on time and to a high standard. Excellent organisational and planning skills, with attention to detail. Self-motivated and able to work independently. IT literate (Word, Excel, PowerPoint, Outlook). Additional Details: Full-time, permanent role (37 hours/week, Mon-Thu 08 00, Fri 08 30). Competitive salary, dependent on experience. Based in Warwick town centre with free parking. Role available to start immediately upon appointment.
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 01, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Edinburgh, Midlothian
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 01, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Project Director - Data Centre (New Build) £120,000 - £145,000 + Travel Allowance + Package + Major UK Project Pipeline + Private Healthcare + Pension + Career Progression Maidenhead Are you a Project Director with a proven track record delivering large-scale data centre or mission-critical projects? This is a rare opportunity to take full ownership of a flagship £200M-£400M new-build data centre, working with a leading international tier one business experiencing significant growth across the UK and Europe. This is not a role where you are spread across multiple jobs you will be the number one on site, responsible for the full lifecycle delivery from early-stage design through to commissioning and handover. With a strong pipeline of upcoming projects and continued investment into their data centre division, this is a long-term move for someone looking to progress into senior leadership. As the Project Director, your role will include: Full Project Director responsibility on a £200M+ new-build data centre Lead from pre-construction / ECI through to full delivery Oversee civils, building, and full MEP fit-out Act as the primary client interface and project figurehead Manage and develop high-performing teams (Ops Managers, SPMs, PMs) Drive programme, commercial performance, quality, and safety What They're Looking For Proven Project Director with experience on data centre projects Strong background with a Tier 1 main contractor Experience delivering data centres or mission-critical projects Ability to manage full project lifecycle (civils, shell, MEP +commissioning) Strong leadership, client-facing, and commercial capability
May 01, 2026
Full time
Project Director - Data Centre (New Build) £120,000 - £145,000 + Travel Allowance + Package + Major UK Project Pipeline + Private Healthcare + Pension + Career Progression Maidenhead Are you a Project Director with a proven track record delivering large-scale data centre or mission-critical projects? This is a rare opportunity to take full ownership of a flagship £200M-£400M new-build data centre, working with a leading international tier one business experiencing significant growth across the UK and Europe. This is not a role where you are spread across multiple jobs you will be the number one on site, responsible for the full lifecycle delivery from early-stage design through to commissioning and handover. With a strong pipeline of upcoming projects and continued investment into their data centre division, this is a long-term move for someone looking to progress into senior leadership. As the Project Director, your role will include: Full Project Director responsibility on a £200M+ new-build data centre Lead from pre-construction / ECI through to full delivery Oversee civils, building, and full MEP fit-out Act as the primary client interface and project figurehead Manage and develop high-performing teams (Ops Managers, SPMs, PMs) Drive programme, commercial performance, quality, and safety What They're Looking For Proven Project Director with experience on data centre projects Strong background with a Tier 1 main contractor Experience delivering data centres or mission-critical projects Ability to manage full project lifecycle (civils, shell, MEP +commissioning) Strong leadership, client-facing, and commercial capability
(this role is US based Remote) Director, Enterprise Systems What we believe In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. Overview Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole. Role responsibilities Manage client-facing project teams to deliver projects that meet their objectives on time and on budget Drive and participate in company-wide strategy and vision discussions Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.) Drive specific practice areas and set roadmaps/plans Capable of scoping an engagement Interview practitioner candidates and help make engagement determinations Onboard, train and mentor new practitioners Accountable for internal budgeting, scheduling and resource utilization Approve SOWs, budgets and timesheets Contribute to evolving practice templates, methodologies, and artifacts Serve as project lead or second on engagements as needed Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation) Requirements Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus Excellent manager of people Strong strategic and analytical mindset with exceptional problem-solving skills Strong interpersonal and presentation skills Exceptional communicator and listener, particularly with clients and prospects. Willingness and natural tendency to 'roll up one's sleeves' and assist wherever needed Team player who will work across the organization and company to continue improving the way we serve our clients Coachable and embracing of best practices and feedback as a means of continuous improvement Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization In addition to meeting the bar above, must show a demonstrated "spike" of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence and Value Creation. Scope: Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverable. Selling: Balance commercial acumen with partner mindset, doing what's right for the client above all; shape/create opportunity for Crosslake rather than just responding to client asks. Deliver: Execute with excellence in 3 areas: developing technical insights, conveying those insights' strategic impact on a business (i.e., generating Partner- / CxO- / Board-level "so what" insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.).
May 01, 2026
Full time
(this role is US based Remote) Director, Enterprise Systems What we believe In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. Overview Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole. Role responsibilities Manage client-facing project teams to deliver projects that meet their objectives on time and on budget Drive and participate in company-wide strategy and vision discussions Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.) Drive specific practice areas and set roadmaps/plans Capable of scoping an engagement Interview practitioner candidates and help make engagement determinations Onboard, train and mentor new practitioners Accountable for internal budgeting, scheduling and resource utilization Approve SOWs, budgets and timesheets Contribute to evolving practice templates, methodologies, and artifacts Serve as project lead or second on engagements as needed Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation) Requirements Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus Excellent manager of people Strong strategic and analytical mindset with exceptional problem-solving skills Strong interpersonal and presentation skills Exceptional communicator and listener, particularly with clients and prospects. Willingness and natural tendency to 'roll up one's sleeves' and assist wherever needed Team player who will work across the organization and company to continue improving the way we serve our clients Coachable and embracing of best practices and feedback as a means of continuous improvement Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization In addition to meeting the bar above, must show a demonstrated "spike" of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence and Value Creation. Scope: Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverable. Selling: Balance commercial acumen with partner mindset, doing what's right for the client above all; shape/create opportunity for Crosslake rather than just responding to client asks. Deliver: Execute with excellence in 3 areas: developing technical insights, conveying those insights' strategic impact on a business (i.e., generating Partner- / CxO- / Board-level "so what" insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.).
Salary £35,000 - £40,000 per annum, benefits: range of benefits, location: Ipswich. Job type: Permanent, Discipline: Corporate Tax, Reference: 4800 We are working with an award winning firm located primarily in Suffolk. Our firm has a significant history of successful growth and is planning future expansion. This role involves working with a range of clients from small to multiple hundreds of millions turnover, including OMBs, subsidiaries of larger international groups, charities, and LLPs. You will assist managers and partners with tax compliance and advisory matters, create letters and reports for manager/partner review, and gain professional exposure. Responsibilities Assist in tax compliance and advisory matters for diverse clients. Draft letters and reports for manager/partner review. Support managers and partners across different projects and regions. Qualifications Background in corporate tax, trust, or private client tax. Strong analytical and communication skills. Ability to work independently and in a team environment.
May 01, 2026
Full time
Salary £35,000 - £40,000 per annum, benefits: range of benefits, location: Ipswich. Job type: Permanent, Discipline: Corporate Tax, Reference: 4800 We are working with an award winning firm located primarily in Suffolk. Our firm has a significant history of successful growth and is planning future expansion. This role involves working with a range of clients from small to multiple hundreds of millions turnover, including OMBs, subsidiaries of larger international groups, charities, and LLPs. You will assist managers and partners with tax compliance and advisory matters, create letters and reports for manager/partner review, and gain professional exposure. Responsibilities Assist in tax compliance and advisory matters for diverse clients. Draft letters and reports for manager/partner review. Support managers and partners across different projects and regions. Qualifications Background in corporate tax, trust, or private client tax. Strong analytical and communication skills. Ability to work independently and in a team environment.
We're looking for an Assistant Site Manager to join our team based in TBC. Location: Royston, Glasgow - Site Based Hours: 45 per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As an Assistant Site Manager, you'll play a vital role in supporting the safe and successful delivery of construction activities on site. Working alongside the Project Manager and Senior Site Manager, you'll help coordinate day-to-day operations, ensure quality standards are maintained, and support our subcontractors and site teams to deliver exceptional results. This is a fantastic opportunity to develop your construction management career whilst making a real impact on site. What will you be responsible for? As an Assistant Site Manager, you'll be working within the site team, supporting them in delivering construction projects safely, on time, and to the highest quality standards. Your day to day will include: Managing and coordinating subcontractors across various work packages including groundworks, drainage, structural frame, roofing, and fit-out works Checking work quality against programme schedules, design drawings, and quality standards Reviewing Risk Assessments and Method Statements to ensure safe working practices Conducting toolbox talks and site inductions to maintain compliance with Kier standards Creating and maintaining accurate site reports and documentation in a timely manner What are we looking for? This role of Assistant Site Manager is great for you if: You have experience in a similar role within the construction industry, ideally in a main contracting environment You possess excellent communication skills and can build strong relationships with subcontractors and site teams You demonstrate a sound understanding of safe site operations and quality standards You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) along with SMSTS, CSCS Card, and First Aid certification You're solution-focused and can respond effectively to site challenges whilst keeping your Project Manager informed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
May 01, 2026
Full time
We're looking for an Assistant Site Manager to join our team based in TBC. Location: Royston, Glasgow - Site Based Hours: 45 per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As an Assistant Site Manager, you'll play a vital role in supporting the safe and successful delivery of construction activities on site. Working alongside the Project Manager and Senior Site Manager, you'll help coordinate day-to-day operations, ensure quality standards are maintained, and support our subcontractors and site teams to deliver exceptional results. This is a fantastic opportunity to develop your construction management career whilst making a real impact on site. What will you be responsible for? As an Assistant Site Manager, you'll be working within the site team, supporting them in delivering construction projects safely, on time, and to the highest quality standards. Your day to day will include: Managing and coordinating subcontractors across various work packages including groundworks, drainage, structural frame, roofing, and fit-out works Checking work quality against programme schedules, design drawings, and quality standards Reviewing Risk Assessments and Method Statements to ensure safe working practices Conducting toolbox talks and site inductions to maintain compliance with Kier standards Creating and maintaining accurate site reports and documentation in a timely manner What are we looking for? This role of Assistant Site Manager is great for you if: You have experience in a similar role within the construction industry, ideally in a main contracting environment You possess excellent communication skills and can build strong relationships with subcontractors and site teams You demonstrate a sound understanding of safe site operations and quality standards You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) along with SMSTS, CSCS Card, and First Aid certification You're solution-focused and can respond effectively to site challenges whilst keeping your Project Manager informed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
May 01, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
