Heriot-Watt University Malaysia
Easter Howgate, Midlothian
Job Title: Academic Quality Officer Grade and Salary: Grade 6: £31,236-£36,636 FTE and working pattern: 1 FTE- full time (35 hours per week) open-ended. Opportunity for a flexible working pattern, with support for some remote working (3 days on campus). Our Team Organisation Name: Academic Quality, within Registry and Academic Support Directorate. The Global Registry and Academic Support Directorate supports our students and staff colleagues across the full student life cycle from enrolment to graduation. The Directorate has responsibility as the definitive record keeper of all student information and programme and course details, and leading services that help students settle and stay at the University with professional help and advice, through a range of wellbeing services. It supports academic and professional services staff across the University in a number of areas, including: academic, institutional and student related Regulations and Policies and global, national and institutional quality matters. It delivers these services through four Divisions, each managed by a Global Head, and two Heads of Campus Registry: Student Life Off Campus Students Academic Operations Academic Quality Head of Registry - Dubai Campus Head of Registry - Malaysia Campus The Academic Quality Division consists of three teams: Quality Assurance; Academic Enhancement; Accreditation and Academic Partnerships. The work of the Academic Quality Officer will involve collaboration across all three teams, with the majority of tasks related to the Quality Assurance team. The Academic Quality Team is responsible for strategy and policy development and the provision of advice, guidance and support in the relation to the assurance and enhancement of academic standards, the quality of taught programmes and the quality of the student learning experience, across the wider, global University (ie, for all academic provision delivered at all five campus locations and by all study modes including via partnership arrangements and online). Purpose of Role The Academic Quality Officer will be responsible for undertaking key quality assurance activities on behalf of the University, particularly in relation to Academic Review, Annual Monitoring and Review, support for the Learning and Teaching Academic Operations Committee, Examination Board processes and guidelines. The role holder will be responsible for the drafting of new, reviewing and revising of existing, policies and procedures. They will take responsibility for providing an integrated, coherent approach across all modes and locations to maintaining and assuring the quality and academic standards of the University's provision. Key Duties and Responsibilities Co ordinate and manage activities associated with the preparation for, and completion of, Academic Review (HWU's internal periodic review process) events, across the University (all campuses, online and partnerships). Draft policies and procedures related to quality assurance and manage the associated processes of consultation, publication, implementation and review/revision. Provide advice and guidance for the interpretation and application of quality assurance policies and procedures. Co coordinate and manage the University's Annual Monitoring and Review process, whilst taking responsibility for the analysis of qualitative and quantitative data and presentation of themes for action to University level committees; collaborating with Schools to ensure effective sub School AMR processes at discipline and programme levels. Be responsible for working with relevant teams across the University for the review and revision of quality processes to shape a data informed approach to quality for enhancement purposes. Co coordinate and manage activities for supporting the University's Examination and Assessment processes, such as: examination and assessment guidelines and procedures; approval of Chairs of Examination Board process; process for Academic Deans' Representatives at Examination Boards; annual briefing sessions. Act as Clerk to the Learning and Teaching Academic Operations Committee, including producing agenda and papers, and liaising with the Associate Principal (Education and Student Life) to ensure the effective operation of the Committee. Produce, and contribute to, reports for University committees (eg Annual Summary Reports) and external bodies (i.e. Scottish Funding Council, Quality Assurance Agency Scotland). Progress any other tasks associated with the work of the Academic Quality team, as designated by the post's line manager. Progress any other tasks associated with the work of the wider Registry and Academic Support Directorate, eg assisting at student enrolment and at graduation ceremonies. Undertake any other duties as required by the Global Director of Student Experience & Academic Registrar and/or Head of Academic Quality. Education, Qualifications & Experience Essential Educated to at least SCQF level 6 7 or similar or equivalent practical experience in the workplace Demonstrable ability to plan and prioritise workload, whilst working independently and as part of a team Demonstrable ability to work under pressure, within a dynamic, changing and pressured environment, whilst maintaining accuracy and quality Demonstrable ability to use own initiative for overcoming challenges Strong analytical skills Well developed interpersonal skills and demonstrable excellent customer service experience Experience of identifying and implementing improvements and developments Competent in the use of relevant IT packages Desirable Experience of Higher Education Experience of working within an academic quality environment in a quality assurance related role Experience of preparations for internal or external periodic review Experience of policy and process development and review Experience of collaborating with multi location teams Report writing for both internal committees and external quality agencies Experience of clerking/acting as a committee secretary Equal Opportunity Statement Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website and also our award winning work in Disability Inclusive Science Careers Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University.
Apr 20, 2026
Full time
Job Title: Academic Quality Officer Grade and Salary: Grade 6: £31,236-£36,636 FTE and working pattern: 1 FTE- full time (35 hours per week) open-ended. Opportunity for a flexible working pattern, with support for some remote working (3 days on campus). Our Team Organisation Name: Academic Quality, within Registry and Academic Support Directorate. The Global Registry and Academic Support Directorate supports our students and staff colleagues across the full student life cycle from enrolment to graduation. The Directorate has responsibility as the definitive record keeper of all student information and programme and course details, and leading services that help students settle and stay at the University with professional help and advice, through a range of wellbeing services. It supports academic and professional services staff across the University in a number of areas, including: academic, institutional and student related Regulations and Policies and global, national and institutional quality matters. It delivers these services through four Divisions, each managed by a Global Head, and two Heads of Campus Registry: Student Life Off Campus Students Academic Operations Academic Quality Head of Registry - Dubai Campus Head of Registry - Malaysia Campus The Academic Quality Division consists of three teams: Quality Assurance; Academic Enhancement; Accreditation and Academic Partnerships. The work of the Academic Quality Officer will involve collaboration across all three teams, with the majority of tasks related to the Quality Assurance team. The Academic Quality Team is responsible for strategy and policy development and the provision of advice, guidance and support in the relation to the assurance and enhancement of academic standards, the quality of taught programmes and the quality of the student learning experience, across the wider, global University (ie, for all academic provision delivered at all five campus locations and by all study modes including via partnership arrangements and online). Purpose of Role The Academic Quality Officer will be responsible for undertaking key quality assurance activities on behalf of the University, particularly in relation to Academic Review, Annual Monitoring and Review, support for the Learning and Teaching Academic Operations Committee, Examination Board processes and guidelines. The role holder will be responsible for the drafting of new, reviewing and revising of existing, policies and procedures. They will take responsibility for providing an integrated, coherent approach across all modes and locations to maintaining and assuring the quality and academic standards of the University's provision. Key Duties and Responsibilities Co ordinate and manage activities associated with the preparation for, and completion of, Academic Review (HWU's internal periodic review process) events, across the University (all campuses, online and partnerships). Draft policies and procedures related to quality assurance and manage the associated processes of consultation, publication, implementation and review/revision. Provide advice and guidance for the interpretation and application of quality assurance policies and procedures. Co coordinate and manage the University's Annual Monitoring and Review process, whilst taking responsibility for the analysis of qualitative and quantitative data and presentation of themes for action to University level committees; collaborating with Schools to ensure effective sub School AMR processes at discipline and programme levels. Be responsible for working with relevant teams across the University for the review and revision of quality processes to shape a data informed approach to quality for enhancement purposes. Co coordinate and manage activities for supporting the University's Examination and Assessment processes, such as: examination and assessment guidelines and procedures; approval of Chairs of Examination Board process; process for Academic Deans' Representatives at Examination Boards; annual briefing sessions. Act as Clerk to the Learning and Teaching Academic Operations Committee, including producing agenda and papers, and liaising with the Associate Principal (Education and Student Life) to ensure the effective operation of the Committee. Produce, and contribute to, reports for University committees (eg Annual Summary Reports) and external bodies (i.e. Scottish Funding Council, Quality Assurance Agency Scotland). Progress any other tasks associated with the work of the Academic Quality team, as designated by the post's line manager. Progress any other tasks associated with the work of the wider Registry and Academic Support Directorate, eg assisting at student enrolment and at graduation ceremonies. Undertake any other duties as required by the Global Director of Student Experience & Academic Registrar and/or Head of Academic Quality. Education, Qualifications & Experience Essential Educated to at least SCQF level 6 7 or similar or equivalent practical experience in the workplace Demonstrable ability to plan and prioritise workload, whilst working independently and as part of a team Demonstrable ability to work under pressure, within a dynamic, changing and pressured environment, whilst maintaining accuracy and quality Demonstrable ability to use own initiative for overcoming challenges Strong analytical skills Well developed interpersonal skills and demonstrable excellent customer service experience Experience of identifying and implementing improvements and developments Competent in the use of relevant IT packages Desirable Experience of Higher Education Experience of working within an academic quality environment in a quality assurance related role Experience of preparations for internal or external periodic review Experience of policy and process development and review Experience of collaborating with multi location teams Report writing for both internal committees and external quality agencies Experience of clerking/acting as a committee secretary Equal Opportunity Statement Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website and also our award winning work in Disability Inclusive Science Careers Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University.
RSSB are now seeking a Sustainable Rail Specialist to join our team on a 12-month fixed term basis. Working across the rail industry, in this role you will support the wider Sustainable Development Directorate on projects and activities necessary to bring to life the Sustainable Rail Strategy. There is an opportunity to get involved and work across a broad range of sustainable development topics including air quality, decarbonisation, social value and environmental policy. As our Sustainable Rail Specialist, you will work with the Social Sustainability Principal and support the delivery of RSSB's social sustainability programme. It will involve organising, attending and presenting at meetings and working groups, managing social sustainability projects, engaging Members and partners across the railways, supporting rail organisations maximise their use of the Rail Social Value Tool, writing communications, and where needed assisting the wider team. This role will be based at our Fenchurch Avenue office in London with hybrid working. The close date for this role is 3rd May 2026. Responsibilities What you'll do: Management of the Rail Social Value Tool (RSVT): managing the user liaison process to ensure user queries are responded to accurately and in a timely manner. Act as the liaison point between RSSB, Loop and industry partners. Present at RSVT User and Working Groups and provide excellent customer service to RSVT users. Engage new and prospective users of the Rail Social Value Tool (RSVT): attend industry events and networking opportunities to promote the RSVT. Facilitate engaging and effective new client demonstrations to encourage sign-up to the RSVT. Maintain accurate records of these activities and facilitate ongoing engagement activities. Act as the project manager for a range of social sustainability projects, including our work with industry on education outreach. Liaise with suppliers to maintain project deadlines and engage with industry partners to facilitate their use/involvement within these programmes. Report progress to the Social Sustainability Principal and Social Sustainability Working Group. Build a network of industry contacts to support the ongoing development and delivery of the social sustainability programme. Identify industry needs and emerging requirements and feed these insights into the Social Sustainability Principal and Social Sustainability Working Group. Support the Modern Slavery Solutions Sharing Group. Gather insights on best practice and present to the Group for future consideration. Engage with rail industry issue experts to maintain a collaborative delivery programme. Support the rolling programme of Working Groups (SSWG, RSVT SG, MSSSG). Support the Social Sustainability Principal and Group Chairs to prepare engaging agendas and session materials and support the activation of actions agreed at these sessions. Provide support to other SD workstreams - including support for the Noise Working Group and its programme of delivery. Drive the delivery of the RSSB Sustainability Strategy. Manage the employee forum and support RSSB's annual reporting programme. Take a prominent role in RSSB's annual carbon footprinting programme. To provide further support as required to embed sustainability within RSSB's operations. Participate in sustainable rail projects across the whole lifecycle, from developing business cases, specifications, tender evaluations, project delivery, reviewing deliverables and take action to implement recommendations. We're looking for an individual with: A relevant degree in sustainability. Familiarity with sustainability data, interpretation, presentation and reporting including excellent working knowledge of Excel. Relevant experience within the sustainability field. Good knowledge of social value and its application within industry. Experience of managing internal sustainability processes, including completion of carbon foot printing exercises Ability to work on own initiative as well as part of a team including virtually. Ability to build working relationships with multiple stakeholders. Good written and verbal communication skills. Ability to work collaboratively to support colleagues on projects, research, tenders, consultations and ad hoc requests. A commitment to RSSB's values and customer service. Why Join RSSB? We value our people and offer a competitive benefits package, including: 30 days annual leave (plus bank holidays) Private medical and dental cover Smart working policy Season ticket loan and travel subsidy Cycle to work scheme Volunteer leave Performance-related bonus Pension scheme Learning and development opportunities We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at
Apr 20, 2026
Full time
RSSB are now seeking a Sustainable Rail Specialist to join our team on a 12-month fixed term basis. Working across the rail industry, in this role you will support the wider Sustainable Development Directorate on projects and activities necessary to bring to life the Sustainable Rail Strategy. There is an opportunity to get involved and work across a broad range of sustainable development topics including air quality, decarbonisation, social value and environmental policy. As our Sustainable Rail Specialist, you will work with the Social Sustainability Principal and support the delivery of RSSB's social sustainability programme. It will involve organising, attending and presenting at meetings and working groups, managing social sustainability projects, engaging Members and partners across the railways, supporting rail organisations maximise their use of the Rail Social Value Tool, writing communications, and where needed assisting the wider team. This role will be based at our Fenchurch Avenue office in London with hybrid working. The close date for this role is 3rd May 2026. Responsibilities What you'll do: Management of the Rail Social Value Tool (RSVT): managing the user liaison process to ensure user queries are responded to accurately and in a timely manner. Act as the liaison point between RSSB, Loop and industry partners. Present at RSVT User and Working Groups and provide excellent customer service to RSVT users. Engage new and prospective users of the Rail Social Value Tool (RSVT): attend industry events and networking opportunities to promote the RSVT. Facilitate engaging and effective new client demonstrations to encourage sign-up to the RSVT. Maintain accurate records of these activities and facilitate ongoing engagement activities. Act as the project manager for a range of social sustainability projects, including our work with industry on education outreach. Liaise with suppliers to maintain project deadlines and engage with industry partners to facilitate their use/involvement within these programmes. Report progress to the Social Sustainability Principal and Social Sustainability Working Group. Build a network of industry contacts to support the ongoing development and delivery of the social sustainability programme. Identify industry needs and emerging requirements and feed these insights into the Social Sustainability Principal and Social Sustainability Working Group. Support the Modern Slavery Solutions Sharing Group. Gather insights on best practice and present to the Group for future consideration. Engage with rail industry issue experts to maintain a collaborative delivery programme. Support the rolling programme of Working Groups (SSWG, RSVT SG, MSSSG). Support the Social Sustainability Principal and Group Chairs to prepare engaging agendas and session materials and support the activation of actions agreed at these sessions. Provide support to other SD workstreams - including support for the Noise Working Group and its programme of delivery. Drive the delivery of the RSSB Sustainability Strategy. Manage the employee forum and support RSSB's annual reporting programme. Take a prominent role in RSSB's annual carbon footprinting programme. To provide further support as required to embed sustainability within RSSB's operations. Participate in sustainable rail projects across the whole lifecycle, from developing business cases, specifications, tender evaluations, project delivery, reviewing deliverables and take action to implement recommendations. We're looking for an individual with: A relevant degree in sustainability. Familiarity with sustainability data, interpretation, presentation and reporting including excellent working knowledge of Excel. Relevant experience within the sustainability field. Good knowledge of social value and its application within industry. Experience of managing internal sustainability processes, including completion of carbon foot printing exercises Ability to work on own initiative as well as part of a team including virtually. Ability to build working relationships with multiple stakeholders. Good written and verbal communication skills. Ability to work collaboratively to support colleagues on projects, research, tenders, consultations and ad hoc requests. A commitment to RSSB's values and customer service. Why Join RSSB? We value our people and offer a competitive benefits package, including: 30 days annual leave (plus bank holidays) Private medical and dental cover Smart working policy Season ticket loan and travel subsidy Cycle to work scheme Volunteer leave Performance-related bonus Pension scheme Learning and development opportunities We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Seasonal
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Firmin Recruit are delighted to be assisting our established client based in Canterbury to find an experienced Events & Marketing Manager to join their friendly established team. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. This is an excellent opportunity for a highly motivated and strategic individual to play a key role in the continued development and promotion of the Company's brand and services. The Role: To Lead and deliver my client's marketing strategy enhancing brand visibility, driving business growth, and ensuring the consistent development of engaging and effective marketing initiatives across all channels. The role combines strategic planning, creative content creation, and team leadership to support the Company's objectives and strengthen client engagement. Events & Marketing Manager - Key Responsibilities: Develop and implement comprehensive marketing strategies aligned with the Company's overall business objectives Plan, manage and optimise digital marketing campaigns across a range of platforms Analyse campaign performance data and provide detailed reports with actionable insights Oversee the creation and delivery of high-quality marketing content, including website, email, and social media communications Ensure brand consistency across all marketing channels and materials Manage marketing budgets effectively, ensuring maximum return on investment Work collaboratively with internal departments to support business development and client engagement initiatives Lead and manage marketing projects from inception through to successful completion Create engaging content for social media, email newsletters and the company website Events & Marketing Manager - Suitable Candidate : Previous Marketing Management experience Excellent standard of written and spoken English, with strong grammar and spelling High level of concentration , accuracy, and attention to detail Strong analytical and data interpretation skills Demonstrable strategic thinking and planning capability Proven digital marketing experience Leadership and project management experience Creative mindset with the ability to produce engaging content Excellent communication and interpersonal skills Sound financial awareness, including budgeting experience Knowledge of design tools ( Canva, Adobe Creative suite) is preferred Driving is essential Hours: 9 am - 5. 30 pm Monday - Friday Hybrid Working: Available once familiar with my clients systems. Normally operate 2 days in the office, 3 days from home policy, although a discussion can be had around this. Events & Marketing Manager - Benefits: 25 days holiday + extra days at Christmas, Learning and Development programme is in place from day one, Long Service Awards, Health Care ( after 1 year of service), Pension Scheme, Parking and Professional Subscriptions etc. If you have the necessary skills and would like more information about this role, please send your CV. Firmin Recruit are an agency working on behalf of our client
Apr 17, 2026
Full time
Firmin Recruit are delighted to be assisting our established client based in Canterbury to find an experienced Events & Marketing Manager to join their friendly established team. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. This is an excellent opportunity for a highly motivated and strategic individual to play a key role in the continued development and promotion of the Company's brand and services. The Role: To Lead and deliver my client's marketing strategy enhancing brand visibility, driving business growth, and ensuring the consistent development of engaging and effective marketing initiatives across all channels. The role combines strategic planning, creative content creation, and team leadership to support the Company's objectives and strengthen client engagement. Events & Marketing Manager - Key Responsibilities: Develop and implement comprehensive marketing strategies aligned with the Company's overall business objectives Plan, manage and optimise digital marketing campaigns across a range of platforms Analyse campaign performance data and provide detailed reports with actionable insights Oversee the creation and delivery of high-quality marketing content, including website, email, and social media communications Ensure brand consistency across all marketing channels and materials Manage marketing budgets effectively, ensuring maximum return on investment Work collaboratively with internal departments to support business development and client engagement initiatives Lead and manage marketing projects from inception through to successful completion Create engaging content for social media, email newsletters and the company website Events & Marketing Manager - Suitable Candidate : Previous Marketing Management experience Excellent standard of written and spoken English, with strong grammar and spelling High level of concentration , accuracy, and attention to detail Strong analytical and data interpretation skills Demonstrable strategic thinking and planning capability Proven digital marketing experience Leadership and project management experience Creative mindset with the ability to produce engaging content Excellent communication and interpersonal skills Sound financial awareness, including budgeting experience Knowledge of design tools ( Canva, Adobe Creative suite) is preferred Driving is essential Hours: 9 am - 5. 30 pm Monday - Friday Hybrid Working: Available once familiar with my clients systems. Normally operate 2 days in the office, 3 days from home policy, although a discussion can be had around this. Events & Marketing Manager - Benefits: 25 days holiday + extra days at Christmas, Learning and Development programme is in place from day one, Long Service Awards, Health Care ( after 1 year of service), Pension Scheme, Parking and Professional Subscriptions etc. If you have the necessary skills and would like more information about this role, please send your CV. Firmin Recruit are an agency working on behalf of our client
Workshop Recruitment are looking for an experienced Garden Project Installation Manager to join a well-established, high-end garden design and build company based in Surrey. Renowned for delivering premium, bespoke outdoor spaces, the business operates at the top end of the market, working with discerning clients and producing exceptional, design-led gardens. This is a key, hands-on role suited to a candidate with a strong background in construction and landscaping, combined with a solid understanding of materials, technical plans, and design interpretation. The Role Based from the studio in Oxted, you will spend the majority of your time on-site, visiting clients and overseeing projects across Surrey and surrounding areas. Projects are typically located within approximately a one-hour radius of Oxted, and a company van and fuel card will be provided to support travel. You will take full ownership of project delivery, ensuring all works are completed to the highest standards, on schedule, and within budget. Key Responsibilities Project Management: Oversee garden build and landscaping projects from start to completion Design Interpretation: Read and interpret technical drawings, plans, and specifications to ensure accurate delivery Materials Knowledge: Apply strong understanding of landscaping and construction materials to inform decision-making on-site Site Coordination: Manage contractors and site teams, ensuring quality workmanship and efficiency Client Engagement: Act as the main point of contact for clients, maintaining excellent relationships Team Leadership: Lead, support, and organise site teams to achieve project objectives Programme Management: Develop and manage schedules, proactively addressing challenges Commercial Awareness: Monitor budgets and costs, ensuring financial control across projects You must be a confident and experienced professional who can manage projects, people, and client expectations to a high standard. Essential: Proven experience in construction project management in the landscaping field Strong understanding of construction methods, materials, and site processes Ability to read and interpret plans, drawings, and design specifications A hands-on, solutions-focused approach Excellent communication and stakeholder management skills Strong organisational ability and attention to detail Ability to work independently and take ownership of projects Qualifications & Certifications: Project Management experience 5 years Must have landscaping and gardening experience Must have experience in designing, interpreting plans and drawing specifications Relevant site qualifications - SMSTS/SSSTS are advantageous Plant knowledge is beneficial but not essential Benefits: Company pension Company events On-site parking Company van & fuel card provided
Apr 15, 2026
Full time
Workshop Recruitment are looking for an experienced Garden Project Installation Manager to join a well-established, high-end garden design and build company based in Surrey. Renowned for delivering premium, bespoke outdoor spaces, the business operates at the top end of the market, working with discerning clients and producing exceptional, design-led gardens. This is a key, hands-on role suited to a candidate with a strong background in construction and landscaping, combined with a solid understanding of materials, technical plans, and design interpretation. The Role Based from the studio in Oxted, you will spend the majority of your time on-site, visiting clients and overseeing projects across Surrey and surrounding areas. Projects are typically located within approximately a one-hour radius of Oxted, and a company van and fuel card will be provided to support travel. You will take full ownership of project delivery, ensuring all works are completed to the highest standards, on schedule, and within budget. Key Responsibilities Project Management: Oversee garden build and landscaping projects from start to completion Design Interpretation: Read and interpret technical drawings, plans, and specifications to ensure accurate delivery Materials Knowledge: Apply strong understanding of landscaping and construction materials to inform decision-making on-site Site Coordination: Manage contractors and site teams, ensuring quality workmanship and efficiency Client Engagement: Act as the main point of contact for clients, maintaining excellent relationships Team Leadership: Lead, support, and organise site teams to achieve project objectives Programme Management: Develop and manage schedules, proactively addressing challenges Commercial Awareness: Monitor budgets and costs, ensuring financial control across projects You must be a confident and experienced professional who can manage projects, people, and client expectations to a high standard. Essential: Proven experience in construction project management in the landscaping field Strong understanding of construction methods, materials, and site processes Ability to read and interpret plans, drawings, and design specifications A hands-on, solutions-focused approach Excellent communication and stakeholder management skills Strong organisational ability and attention to detail Ability to work independently and take ownership of projects Qualifications & Certifications: Project Management experience 5 years Must have landscaping and gardening experience Must have experience in designing, interpreting plans and drawing specifications Relevant site qualifications - SMSTS/SSSTS are advantageous Plant knowledge is beneficial but not essential Benefits: Company pension Company events On-site parking Company van & fuel card provided
Programme Coordinator ASAP - 4 weeks with a potential of being extended £18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Contractor
Programme Coordinator ASAP - 4 weeks with a potential of being extended £18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
No agencies please Summary At Zetica, Geophysicists play a key role in ensuring technical excellence throughout all phases of near-surface geophysical projects. This includes fieldwork, in-depth data interpretation, and the preparation of clear, accurate reports. Your experience will grow quickly across this breadth of applications, utilising established and developing techniques and technologies for our wide-ranging client base. You will have access to an enviable inventory of equipment. You will work closely with a team of geophysicists, reporting to the Geophysical Services Manager and the Operations Director. Collaboration with senior geophysicists and administrative staff will be an integral part of your role. Responsibilities You will play a vital role in all stages of geophysical project progression, from initial planning to data collection, reporting, and quality assurance. You will have a relevant geoscience degree, a thorough understanding of physics, and experience with Autocad and Geosoft Oasis Montaj. You will be involved in projects across all of Zetica's departments, including surveys for transport infrastructure and for engineering, geotechnical, geological and environmental purposes as well as unexploded ordnance (UXO) and utility service detection surveys. Your responsibilities will include: Project preparation: Prepare projects based on customer requirements, assessing and agreeing on effective techniques prior to site work, with a focus on quality, customer service, budget, and program constraints. Data collection: Competently collect high-quality data using a range of techniques, including electromagnetics, magnetics, radio frequency location, GPR, seismics, ERI. Experience in utility mapping would be advantageous. Data processing and analysis: Use specialist geophysical software and drawing packages (e.g., AutoCAD, Oasis Montaj, RES2DINV, GeoGiga, Geolitix) to QC, process, analyse, and interpret data. Reporting: You will be experienced in producing clear and concise technical reports, which are project and client specific. Compliance: Adhere to Zetica's health, safety, environmental, and quality policies, leading by example in their application. Technical growth: Your existing experience will add to the significant pool of knowledge within the team. You will be able to enhance your skills and knowledge. Zetica will empower and reward innovative thinking while delivering a consistent product. Customer interaction: Communicate professionally and effectively with clients, stakeholders, and colleagues. Requirements Being a geophysicist at Zetica will take you into all kinds of working environments. There will be extensive training in all skills, as well as health and safety procedures. You will need to be physically fit for this position and flexible in your planning. You may need to mobilise at a moment's notice, and resilience is essential for this role. You will work with a fantastic team of like-minded, ambitious, and energetic people. You need to be a good team worker, able to take direction as well as lead others when responsible for tasks. You need to understand that Health and Safety lies at the basis of work well and efficiently concluded. You will need: A relevant degree (e.g., Geophysics, Earth Sciences, or related discipline). Excellent knowledge of physics first principles. A full manual driving license. Strong communication and interpersonal skills. Physical fitness to meet the demands of site work, including lifting equipment and walking significant distances. A proactive approach to problem-solving and innovation. The flexibility to mobilise at short notice and adapt to varying work environments. The position will involve travel, some international. You must already have the right to work in the UK, as we do not sponsor for a visa. Job Types: Full-time, Permanent Pay: From £29,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Company pension Cycle to work scheme On-site parking Profit sharing Schedule: Day shift Monday to Friday Night shift Weekend availability Ability to commute/relocate: Oxford: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Earth & Environmental Scientists: 1 year (required) Licence/Certification: full clean manual UK driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Oct 08, 2025
Full time
No agencies please Summary At Zetica, Geophysicists play a key role in ensuring technical excellence throughout all phases of near-surface geophysical projects. This includes fieldwork, in-depth data interpretation, and the preparation of clear, accurate reports. Your experience will grow quickly across this breadth of applications, utilising established and developing techniques and technologies for our wide-ranging client base. You will have access to an enviable inventory of equipment. You will work closely with a team of geophysicists, reporting to the Geophysical Services Manager and the Operations Director. Collaboration with senior geophysicists and administrative staff will be an integral part of your role. Responsibilities You will play a vital role in all stages of geophysical project progression, from initial planning to data collection, reporting, and quality assurance. You will have a relevant geoscience degree, a thorough understanding of physics, and experience with Autocad and Geosoft Oasis Montaj. You will be involved in projects across all of Zetica's departments, including surveys for transport infrastructure and for engineering, geotechnical, geological and environmental purposes as well as unexploded ordnance (UXO) and utility service detection surveys. Your responsibilities will include: Project preparation: Prepare projects based on customer requirements, assessing and agreeing on effective techniques prior to site work, with a focus on quality, customer service, budget, and program constraints. Data collection: Competently collect high-quality data using a range of techniques, including electromagnetics, magnetics, radio frequency location, GPR, seismics, ERI. Experience in utility mapping would be advantageous. Data processing and analysis: Use specialist geophysical software and drawing packages (e.g., AutoCAD, Oasis Montaj, RES2DINV, GeoGiga, Geolitix) to QC, process, analyse, and interpret data. Reporting: You will be experienced in producing clear and concise technical reports, which are project and client specific. Compliance: Adhere to Zetica's health, safety, environmental, and quality policies, leading by example in their application. Technical growth: Your existing experience will add to the significant pool of knowledge within the team. You will be able to enhance your skills and knowledge. Zetica will empower and reward innovative thinking while delivering a consistent product. Customer interaction: Communicate professionally and effectively with clients, stakeholders, and colleagues. Requirements Being a geophysicist at Zetica will take you into all kinds of working environments. There will be extensive training in all skills, as well as health and safety procedures. You will need to be physically fit for this position and flexible in your planning. You may need to mobilise at a moment's notice, and resilience is essential for this role. You will work with a fantastic team of like-minded, ambitious, and energetic people. You need to be a good team worker, able to take direction as well as lead others when responsible for tasks. You need to understand that Health and Safety lies at the basis of work well and efficiently concluded. You will need: A relevant degree (e.g., Geophysics, Earth Sciences, or related discipline). Excellent knowledge of physics first principles. A full manual driving license. Strong communication and interpersonal skills. Physical fitness to meet the demands of site work, including lifting equipment and walking significant distances. A proactive approach to problem-solving and innovation. The flexibility to mobilise at short notice and adapt to varying work environments. The position will involve travel, some international. You must already have the right to work in the UK, as we do not sponsor for a visa. Job Types: Full-time, Permanent Pay: From £29,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Company pension Cycle to work scheme On-site parking Profit sharing Schedule: Day shift Monday to Friday Night shift Weekend availability Ability to commute/relocate: Oxford: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Earth & Environmental Scientists: 1 year (required) Licence/Certification: full clean manual UK driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Our client is a fast-growing, innovative brand committed to creating unique lifestyle experiences and high-quality products that inspire creativity, self-expression, and community. We are looking for an ambitious and driven Business Development Manager to join our team and play a key role in scaling our growth across new markets, partnerships, and revenue channels. The Business Development Manager will be responsible for driving sales growth, building strategic partnerships, and identifying new business opportunities to expand the brands presence. This person will work closely with leadership to set commercial targets, design go-to-market strategies, and cultivate long-term client and partner relationships. Key Responsibilities Identify and pursue new business opportunities, partnerships, and markets to drive revenue growth. Build and manage a pipeline of prospective clients and strategic partners. Develop and deliver compelling sales presentations and proposals. Negotiate and close deals in line with company objectives and commercial strategy. Collaborate with marketing, operations, and product teams to align business development initiatives with brand goals. Analyse market trends, customer needs, and competitor activity to inform strategy and business decisions. Attend key industry events, trade shows, and networking sessions Provide regular reporting on performance, pipeline, and opportunity forecasts to senior leadership. Skills and Experience Required Proven experience in business development, sales, or account management, ideally within consumer brands, lifestyle, or creative industries. Track record of exceeding revenue targets and driving growth initiatives. Strong communication, negotiation, and interpersonal skills. Strategic thinker with the ability to translate trends and opportunities into actionable plans. Strong presentation and pitching skills, both in-person and virtual. Excellent organisation and time management with the ability to prioritise effectively. Comfortable working in a fast-paced, entrepreneurial environment. Ambitious and results-driven with an entrepreneurial mindset. Highly motivated, proactive, and resilient under pressure. Creative, adaptable, and able to think outside the box. Strong team player with leadership potential. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Oct 08, 2025
Full time
Our client is a fast-growing, innovative brand committed to creating unique lifestyle experiences and high-quality products that inspire creativity, self-expression, and community. We are looking for an ambitious and driven Business Development Manager to join our team and play a key role in scaling our growth across new markets, partnerships, and revenue channels. The Business Development Manager will be responsible for driving sales growth, building strategic partnerships, and identifying new business opportunities to expand the brands presence. This person will work closely with leadership to set commercial targets, design go-to-market strategies, and cultivate long-term client and partner relationships. Key Responsibilities Identify and pursue new business opportunities, partnerships, and markets to drive revenue growth. Build and manage a pipeline of prospective clients and strategic partners. Develop and deliver compelling sales presentations and proposals. Negotiate and close deals in line with company objectives and commercial strategy. Collaborate with marketing, operations, and product teams to align business development initiatives with brand goals. Analyse market trends, customer needs, and competitor activity to inform strategy and business decisions. Attend key industry events, trade shows, and networking sessions Provide regular reporting on performance, pipeline, and opportunity forecasts to senior leadership. Skills and Experience Required Proven experience in business development, sales, or account management, ideally within consumer brands, lifestyle, or creative industries. Track record of exceeding revenue targets and driving growth initiatives. Strong communication, negotiation, and interpersonal skills. Strategic thinker with the ability to translate trends and opportunities into actionable plans. Strong presentation and pitching skills, both in-person and virtual. Excellent organisation and time management with the ability to prioritise effectively. Comfortable working in a fast-paced, entrepreneurial environment. Ambitious and results-driven with an entrepreneurial mindset. Highly motivated, proactive, and resilient under pressure. Creative, adaptable, and able to think outside the box. Strong team player with leadership potential. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices. The HR team are responsible for around 8,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business. You'll be someone with: Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions Experience of working at management level and effectively managing a small team or line management responsibility Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level Experience of portraying complex issues and problem-solving initiatives in a 'user friendly' format, together with supporting processes and procedures Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions Experience of writing succinct documentation and recommendations to senior stakeholders Experience using a case management systems and working in a fast paced and sometimes challenging environment. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices. The HR team are responsible for around 8,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business. You'll be someone with: Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions Experience of working at management level and effectively managing a small team or line management responsibility Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level Experience of portraying complex issues and problem-solving initiatives in a 'user friendly' format, together with supporting processes and procedures Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions Experience of writing succinct documentation and recommendations to senior stakeholders Experience using a case management systems and working in a fast paced and sometimes challenging environment. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're looking for a Project Curator to help us reimagine what Saltram means for Plymouth today. The Future Saltram Programme is the National Trust's commitment to open up this much-loved place like never before. Over the next few years we'll double the accessible outdoor space, deliver major improvements to visitor facilities, and-most importantly-work hand in hand with local communities to break down barriers to nature and heritage. As Project Curator, you'll lead the heritage and interpretation strand of our £6.2m Access to Nature and Heritage package, majority-funded by the National Lottery Heritage Fund. You'll shape how stories are told, how connections are made, and how Saltram's past and present come together to create a sense of belonging for new and existing audiences. You'll also play a key role across the wider programme, ensuring the historic environment is protected while being opened up in new ways. This is a fixed-term position until 31 August 2029. What it's like to work here Saltram is one of Plymouth's most treasured places-an "oasis in the middle of the city" where history, parkland, and community come together. With over 900,000 visits last year, it's one of the busiest National Trust properties in the country. You'll join a collaborative, energised team who work at pace, share challenges, and support each other to get the job done. It's a fast-moving, exciting time to be part of Saltram, with plenty of scope to make a real difference. What you'll be doing Reporting to the Project Manager, you'll be part of the Future Saltram team delivering the vision to end unequal access to heritage and nature. Your main focus will be the 'Stories of Saltram' project , which will open 511m of new, interpreted spaces in the Grade I house and Grade II stables. You'll also support visitor infrastructure improvements across the estate, including accessibility in the house. Working with built environment specialists and the wider National Trust curatorial team, you'll assess heritage significance and advise on impacts to collections, buildings, and landscapes. This is a unique opportunity to shape how people experience Saltram's history, ensuring it speaks to today's audiences while safeguarding it for the future. Who we're looking for We'd love to hear from you if you have: Proven experience in developing and delivering heritage, cultural, or interpretation projects to plans, timelines, and budgets. Ability to out stakeholders at the heart of decision making, including visitors, community members, academic partners, statutory bodies, contractors, and cultural audiences. Experience of undertaking or commissioning research and analysis to create inclusive and engaging outputs. Confidence in working with design professionals and planning processes, from concept to delivery. Strong communication skills to engage audiences through talks, tours, interpretation, and events. Relevant experience or qualifications in Art History, Museum Studies, or a related field. This is a chance to be part of a truly transformational project-helping to shape Saltram's future and redefine what a heritage estate can mean in a modern city. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Oct 04, 2025
Full time
We're looking for a Project Curator to help us reimagine what Saltram means for Plymouth today. The Future Saltram Programme is the National Trust's commitment to open up this much-loved place like never before. Over the next few years we'll double the accessible outdoor space, deliver major improvements to visitor facilities, and-most importantly-work hand in hand with local communities to break down barriers to nature and heritage. As Project Curator, you'll lead the heritage and interpretation strand of our £6.2m Access to Nature and Heritage package, majority-funded by the National Lottery Heritage Fund. You'll shape how stories are told, how connections are made, and how Saltram's past and present come together to create a sense of belonging for new and existing audiences. You'll also play a key role across the wider programme, ensuring the historic environment is protected while being opened up in new ways. This is a fixed-term position until 31 August 2029. What it's like to work here Saltram is one of Plymouth's most treasured places-an "oasis in the middle of the city" where history, parkland, and community come together. With over 900,000 visits last year, it's one of the busiest National Trust properties in the country. You'll join a collaborative, energised team who work at pace, share challenges, and support each other to get the job done. It's a fast-moving, exciting time to be part of Saltram, with plenty of scope to make a real difference. What you'll be doing Reporting to the Project Manager, you'll be part of the Future Saltram team delivering the vision to end unequal access to heritage and nature. Your main focus will be the 'Stories of Saltram' project , which will open 511m of new, interpreted spaces in the Grade I house and Grade II stables. You'll also support visitor infrastructure improvements across the estate, including accessibility in the house. Working with built environment specialists and the wider National Trust curatorial team, you'll assess heritage significance and advise on impacts to collections, buildings, and landscapes. This is a unique opportunity to shape how people experience Saltram's history, ensuring it speaks to today's audiences while safeguarding it for the future. Who we're looking for We'd love to hear from you if you have: Proven experience in developing and delivering heritage, cultural, or interpretation projects to plans, timelines, and budgets. Ability to out stakeholders at the heart of decision making, including visitors, community members, academic partners, statutory bodies, contractors, and cultural audiences. Experience of undertaking or commissioning research and analysis to create inclusive and engaging outputs. Confidence in working with design professionals and planning processes, from concept to delivery. Strong communication skills to engage audiences through talks, tours, interpretation, and events. Relevant experience or qualifications in Art History, Museum Studies, or a related field. This is a chance to be part of a truly transformational project-helping to shape Saltram's future and redefine what a heritage estate can mean in a modern city. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Corporate & Support Services Officer, £21.65 per hour, Ballymena, Your new company A large public sector organisation based in the Ballymena area. Your new role Your role will include reviewing and improving systems, processes and procedures, ensuring processes are followed and deadlines are met. It will include processing information and data, report writing, drafting correspondence for managers, resolving issues and managing relationships. You may be attending events, and meeting with stakeholders and partners from across local government and beyond to support the achievement of Council priorities. Main Duties Develop and track project plans, outlining steps and tasks to be undertaken, leading to the successful delivery of new processes and arrangements. Oversee the delivery of project plans, offering assistance and direction. Monitor performance against plans, utilising relevant software systems, where appropriate. Report progress on project plans, highlighting risks as appropriate on a regular basis to Senior Management, Elected Members, Council, Committees, to facilitate effective decision-making.Prepare in-depth well-informed corporate consultation responses ensuring coordinated input from senior officers and Elected Members reflecting the Council's strategic priorities.Provide training, support, and advice to managers and staff supporting business processes and administration.Research and promote best practice, innovation and continuous improvement and assist with any council policy and strategy work, as required, ensuring alignment with Council priorities.Develop Forward Work Plans, with an understanding of critical decisions needed at key times of the year.Lead research initiatives, incorporating consultation and engagement with relevant stakeholders to inform the development of Corporate Strategy, Policy and continuous improvement. This would include producing research papers and policy briefs to support evidence-based decision making.Keep up to date with legislation and guidance relevant to the role of Council and assist with the interpretation of public policy circulars and documents, eg NI Executive, EU, Public Bodies etc.Develop, implement, monitor and review processes and policies that will ensure drive continuous improvement and ensure Council meets its regulatory and statutory duties, advising and guiding senior management and officers on same.Develop and maintain effective internal and external working relationships and partnerships. Collaborate with managers across the council, and work with council staff, statutory and regional partners, regulators and local government stakeholders, as appropriate to meet council priorities.Allocate and oversee work as required and review to ensure work is of sufficient quality.Provide appropriate support to line manager and team on relevant corporate processes such as audit, performance, finance and risk.Ensure the maintenance of effective and accurate records management systems including retention and disposal in accordance with agreed policies.Prepare comprehensive progress reports for a range of stakeholders, and ensure work is completed accurately and within agreed timescales and processes.Achieve high standards of personal performance, through meeting agreed personal targets and undertaking planned programmes of professional development. What you'll need to succeed A degree in any discipline.2 years' experience of working in a role where you have provided advice and guidance to senior management, contributing to the achievement of effective outcomes.2 years' experience collaborating and influencing senior internal and external stakeholders demonstrating the continued achievement of organisational outcomes.2 years' experience of preparing, implementing and reporting on plans/ programmes to meet timescales and budgets.Alternatively, if you do not have a 3rd level qualification you should demonstrate 4 years' experience in each of these areas. A full current driving licence valid in the UK and access to a vehicle OR have access to a form of transport that enables you to carry out the duties of the post What you'll get in return Immediate start37 hours per week 3 months £21.65 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 02, 2025
Seasonal
Corporate & Support Services Officer, £21.65 per hour, Ballymena, Your new company A large public sector organisation based in the Ballymena area. Your new role Your role will include reviewing and improving systems, processes and procedures, ensuring processes are followed and deadlines are met. It will include processing information and data, report writing, drafting correspondence for managers, resolving issues and managing relationships. You may be attending events, and meeting with stakeholders and partners from across local government and beyond to support the achievement of Council priorities. Main Duties Develop and track project plans, outlining steps and tasks to be undertaken, leading to the successful delivery of new processes and arrangements. Oversee the delivery of project plans, offering assistance and direction. Monitor performance against plans, utilising relevant software systems, where appropriate. Report progress on project plans, highlighting risks as appropriate on a regular basis to Senior Management, Elected Members, Council, Committees, to facilitate effective decision-making.Prepare in-depth well-informed corporate consultation responses ensuring coordinated input from senior officers and Elected Members reflecting the Council's strategic priorities.Provide training, support, and advice to managers and staff supporting business processes and administration.Research and promote best practice, innovation and continuous improvement and assist with any council policy and strategy work, as required, ensuring alignment with Council priorities.Develop Forward Work Plans, with an understanding of critical decisions needed at key times of the year.Lead research initiatives, incorporating consultation and engagement with relevant stakeholders to inform the development of Corporate Strategy, Policy and continuous improvement. This would include producing research papers and policy briefs to support evidence-based decision making.Keep up to date with legislation and guidance relevant to the role of Council and assist with the interpretation of public policy circulars and documents, eg NI Executive, EU, Public Bodies etc.Develop, implement, monitor and review processes and policies that will ensure drive continuous improvement and ensure Council meets its regulatory and statutory duties, advising and guiding senior management and officers on same.Develop and maintain effective internal and external working relationships and partnerships. Collaborate with managers across the council, and work with council staff, statutory and regional partners, regulators and local government stakeholders, as appropriate to meet council priorities.Allocate and oversee work as required and review to ensure work is of sufficient quality.Provide appropriate support to line manager and team on relevant corporate processes such as audit, performance, finance and risk.Ensure the maintenance of effective and accurate records management systems including retention and disposal in accordance with agreed policies.Prepare comprehensive progress reports for a range of stakeholders, and ensure work is completed accurately and within agreed timescales and processes.Achieve high standards of personal performance, through meeting agreed personal targets and undertaking planned programmes of professional development. What you'll need to succeed A degree in any discipline.2 years' experience of working in a role where you have provided advice and guidance to senior management, contributing to the achievement of effective outcomes.2 years' experience collaborating and influencing senior internal and external stakeholders demonstrating the continued achievement of organisational outcomes.2 years' experience of preparing, implementing and reporting on plans/ programmes to meet timescales and budgets.Alternatively, if you do not have a 3rd level qualification you should demonstrate 4 years' experience in each of these areas. A full current driving licence valid in the UK and access to a vehicle OR have access to a form of transport that enables you to carry out the duties of the post What you'll get in return Immediate start37 hours per week 3 months £21.65 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hertfordshire County Council
Stevenage, Hertfordshire
Job Title: Quality Assurance & Audit Manager Starting Salary: £48,226 progressing to £53,459 per annum + Market Enhanced Payment Hours: 37 per week Base Location: Farnham House, Stevenage . Contract Type: Fixed Term/Secondment for 6 months from start date. Directorate: Childrens Services The role is a combination of hybrid and office working. The applicant must be able to attend in-person meetings and events at Stevenage and other sites across Hertfordshire, as and when required in-line with the business need. The applicant will be expected to be in the office all days during inspection periods. About the team Are you passionate about promoting best practice, strengthening services, and achieving positive outcomes for children, young people, and families? We are looking for a Quality Assurance and Audit Manager to join the Social Care Quality Assurance, Audit, Policy and Practice Team. The team works in collaboration with a range of internal and external stakeholders. The team is well established, with most staff being in post for 2+ years. The successful applicant will help in shaping future social work practice, promoting best practice and ensuring positive outcomes for children, young people, and families. About the role Key fundamentals of this role will see the postholder deliver: Partnership working with teams, service areas, the Hertfordshire Safeguarding Children Partnership and partner agencies. Working with Senior Leaders Supporting to develop and deliver Practice Weeks and Internal Peer Reviews. Developing, reviewing and interpretating new and existing policies and practice guidance in accordance with national legislation, guidance and service requirements. Supporting the delivery of the QA Framework. Further details of this is as follows: Supporting the development and maintenance of the quality assurance and audit processes, ensuring that they meet external inspection requirements and enable Children's Services to monitor and evaluate the effectiveness of its arrangements to safeguard children and young people in Hertfordshire. Assisting the Quality Assurance, Audit, Policy, and Practice Team in maintaining and implementing an effective policy and practice framework to support staff in delivering effective interventions in children's social care services. Working in partnership with teams and service areas to complete audits, analyse findings, write reports, and make recommendations around how practice can be improved. Working with Senior Leaders, sharing findings from quality assurance activity and agreeing actions plans to address any areas of development. Supporting the management of Children's Services Quality Assurance Framework, supporting with developing and delivery of Practice Weeks and Internal Peer Reviews. Sharing learning from quality assurance activity with the workforce, through delivering presentations to the workforce. Close working with our Learning and Development Team and Participation Team to support delivery of the QA Framework. Through quality assurance activity, to monitor and review the implementation of policy and practice guidance and ensure it is effective in supporting the department to meet its performance improvement targets and objectives. Use the learning from quality audits, reviews of children and young people's records, service user feedback and action research to develop effective practice. Work closely with the Hertfordshire Safeguarding Children Partnership and partner agencies to develop joint working practices and complete multi-agency quality assurance activity. Support the Policy Manager as needed with developing and reviewing policy and practice guidance in accordance with national legislation, guidance, and service requirements. Provide an initial interpretation of new government initiatives, legislative changes, and guidance, particularly around audit and quality assurance and their impact and/or implications for the work of CS/the Local Authority. About you Essential : Hold a Social Work qualification and SWE registration, professionally qualified. Adhering to the Social Work England (SWE) standards of proficiency and meet the national professional social work capabilities. Proven post qualifying experience and a commitment to own continuous professional development and development of best practice. Experience of completing audits of children and young people's records. Sound knowledge of social work with children, young people and families, and capacity to develop in depth knowledge and lead on specialist areas. Strong written and verbal communication skills. Proficient in the use of Microsoft IT package. Ability to travel to office bases at short notice and for periods of time, especially when an inspection is announced. Desirable : Experience of project planning and management. Experience of undertaking research and producing complex reports or documents. Experience of developing user and stakeholder involvement in the development and planning of services. Experience of interpreting and analysing the impact of legislation and policy on service delivery. Experience of working across organisational boundaries. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This is a great career development opportunity for applicants looking to progress in their social work career. Interview Date: 8th October
Sep 23, 2025
Full time
Job Title: Quality Assurance & Audit Manager Starting Salary: £48,226 progressing to £53,459 per annum + Market Enhanced Payment Hours: 37 per week Base Location: Farnham House, Stevenage . Contract Type: Fixed Term/Secondment for 6 months from start date. Directorate: Childrens Services The role is a combination of hybrid and office working. The applicant must be able to attend in-person meetings and events at Stevenage and other sites across Hertfordshire, as and when required in-line with the business need. The applicant will be expected to be in the office all days during inspection periods. About the team Are you passionate about promoting best practice, strengthening services, and achieving positive outcomes for children, young people, and families? We are looking for a Quality Assurance and Audit Manager to join the Social Care Quality Assurance, Audit, Policy and Practice Team. The team works in collaboration with a range of internal and external stakeholders. The team is well established, with most staff being in post for 2+ years. The successful applicant will help in shaping future social work practice, promoting best practice and ensuring positive outcomes for children, young people, and families. About the role Key fundamentals of this role will see the postholder deliver: Partnership working with teams, service areas, the Hertfordshire Safeguarding Children Partnership and partner agencies. Working with Senior Leaders Supporting to develop and deliver Practice Weeks and Internal Peer Reviews. Developing, reviewing and interpretating new and existing policies and practice guidance in accordance with national legislation, guidance and service requirements. Supporting the delivery of the QA Framework. Further details of this is as follows: Supporting the development and maintenance of the quality assurance and audit processes, ensuring that they meet external inspection requirements and enable Children's Services to monitor and evaluate the effectiveness of its arrangements to safeguard children and young people in Hertfordshire. Assisting the Quality Assurance, Audit, Policy, and Practice Team in maintaining and implementing an effective policy and practice framework to support staff in delivering effective interventions in children's social care services. Working in partnership with teams and service areas to complete audits, analyse findings, write reports, and make recommendations around how practice can be improved. Working with Senior Leaders, sharing findings from quality assurance activity and agreeing actions plans to address any areas of development. Supporting the management of Children's Services Quality Assurance Framework, supporting with developing and delivery of Practice Weeks and Internal Peer Reviews. Sharing learning from quality assurance activity with the workforce, through delivering presentations to the workforce. Close working with our Learning and Development Team and Participation Team to support delivery of the QA Framework. Through quality assurance activity, to monitor and review the implementation of policy and practice guidance and ensure it is effective in supporting the department to meet its performance improvement targets and objectives. Use the learning from quality audits, reviews of children and young people's records, service user feedback and action research to develop effective practice. Work closely with the Hertfordshire Safeguarding Children Partnership and partner agencies to develop joint working practices and complete multi-agency quality assurance activity. Support the Policy Manager as needed with developing and reviewing policy and practice guidance in accordance with national legislation, guidance, and service requirements. Provide an initial interpretation of new government initiatives, legislative changes, and guidance, particularly around audit and quality assurance and their impact and/or implications for the work of CS/the Local Authority. About you Essential : Hold a Social Work qualification and SWE registration, professionally qualified. Adhering to the Social Work England (SWE) standards of proficiency and meet the national professional social work capabilities. Proven post qualifying experience and a commitment to own continuous professional development and development of best practice. Experience of completing audits of children and young people's records. Sound knowledge of social work with children, young people and families, and capacity to develop in depth knowledge and lead on specialist areas. Strong written and verbal communication skills. Proficient in the use of Microsoft IT package. Ability to travel to office bases at short notice and for periods of time, especially when an inspection is announced. Desirable : Experience of project planning and management. Experience of undertaking research and producing complex reports or documents. Experience of developing user and stakeholder involvement in the development and planning of services. Experience of interpreting and analysing the impact of legislation and policy on service delivery. Experience of working across organisational boundaries. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This is a great career development opportunity for applicants looking to progress in their social work career. Interview Date: 8th October
