About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
Apr 26, 2026
Full time
About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
ASA Recruitment's client, a Public Sector organisation in Glasgow, are currently looking to recruit a Housing Project Officer, for an initial 3 month contract (with potential extensions) on a rate £21.56 - £23.95/hour PAYE (based on experience). The Role Our client is looking for an enthusiastic and organised professional to assist in the development, management and delivery of our client's new build affordable housing programme. This will include supporting the identification of development opportunities, project management of the programme through to completion and monitoring and reporting on progress to a range of stakeholders. Responsibilities Assist the Senior Development Officer/Project Manager take forward agreed sites by liaising closely with the organisation's statutory authorities, private developers and housing services colleagues. Ensure that proposed new developments meet housing need and demand by liaising closely with colleagues responsible for the local development plan and local housing strategy. Liaising closely with Finance colleagues to ensure that new build proposals are financially viable. Assisting the delivery of the organisation's new build programme by: Briefing and appointing design teams/contractors and reporting on consultant/ contractor performance. Ensuring design proposals comply with ERC's standard design guide and specification, Housing for Varying Needs and Scottish Building Regulations. Monitoring and reporting on development spend v budget. Assisting in the procurement of design and construction works. Preparing of grant funding bids and inputting tender applications and grant claims to the Scottish Government's HARP portal. Maintaining administration systems in relation to new build. Attending design team and site meetings, liaising with consultants and contractors to agree final account. Undertaking post development completion reviews and identifying ways for improving future developments. Liaise with Housing Management colleagues to maximise input into proposals and develop/ refine handover procedures. Regularly update finance colleagues on spend against budget and anticipated development completion dates; ensure ERC's Community Benefits officer is aware of new build development programme in order to maximise community benefits. Support the handover of new developments ensuring that the organisation receives all relevant documentation and information required for the effective management and maintenance of the new properties, and to minimise any void period between handover and occupation. Ensure the defect period is managed effectively and reported defects are dealt with within agreed timescales. Ensure compliance with ERC's procurement policies and relevant guidance issued by Scottish Housing Regulator, Scottish Government and ERC's internal auditors. Regularly review ERC's design guide and specification to ensure it remains fit for purpose, incorporates best practice and customer feedback. Assist the Senior Development Officer/Project Manager prepare reports for senior management, elected members on project viability, progress and final account. Remain informed on emerging housing development policy and practice. Liaising with other services and external agencies including Housing Associations and the Scottish Government on strategic and new build housing matters. Any other duties as deemed appropriate by the Head of Service or Manager. Essential Skills & Experience Experience of new build projects from inception to completion. Experience of working in a social housing environment. Experience of risk management and risk mitigation. Experience of working with performance indicators and targets. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services. Good understanding of construction industry legislation and Scottish Government grant requirements. Strong analytical/problem solving skills. Strong IT and report writing skills. Excellent interpersonal skills with the ability to communicate effectively with people at all levels. Ability to prioritise own workload. Good negotiating and influencing skills. Educated to degree level or equivalent. Desirable Skills & Experience Construction related qualification- project management, architecture, quantity surveying, planning or other appropriate discipline. Full Driving Licence. Membership of professional relevant body. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services.
Apr 26, 2026
Full time
ASA Recruitment's client, a Public Sector organisation in Glasgow, are currently looking to recruit a Housing Project Officer, for an initial 3 month contract (with potential extensions) on a rate £21.56 - £23.95/hour PAYE (based on experience). The Role Our client is looking for an enthusiastic and organised professional to assist in the development, management and delivery of our client's new build affordable housing programme. This will include supporting the identification of development opportunities, project management of the programme through to completion and monitoring and reporting on progress to a range of stakeholders. Responsibilities Assist the Senior Development Officer/Project Manager take forward agreed sites by liaising closely with the organisation's statutory authorities, private developers and housing services colleagues. Ensure that proposed new developments meet housing need and demand by liaising closely with colleagues responsible for the local development plan and local housing strategy. Liaising closely with Finance colleagues to ensure that new build proposals are financially viable. Assisting the delivery of the organisation's new build programme by: Briefing and appointing design teams/contractors and reporting on consultant/ contractor performance. Ensuring design proposals comply with ERC's standard design guide and specification, Housing for Varying Needs and Scottish Building Regulations. Monitoring and reporting on development spend v budget. Assisting in the procurement of design and construction works. Preparing of grant funding bids and inputting tender applications and grant claims to the Scottish Government's HARP portal. Maintaining administration systems in relation to new build. Attending design team and site meetings, liaising with consultants and contractors to agree final account. Undertaking post development completion reviews and identifying ways for improving future developments. Liaise with Housing Management colleagues to maximise input into proposals and develop/ refine handover procedures. Regularly update finance colleagues on spend against budget and anticipated development completion dates; ensure ERC's Community Benefits officer is aware of new build development programme in order to maximise community benefits. Support the handover of new developments ensuring that the organisation receives all relevant documentation and information required for the effective management and maintenance of the new properties, and to minimise any void period between handover and occupation. Ensure the defect period is managed effectively and reported defects are dealt with within agreed timescales. Ensure compliance with ERC's procurement policies and relevant guidance issued by Scottish Housing Regulator, Scottish Government and ERC's internal auditors. Regularly review ERC's design guide and specification to ensure it remains fit for purpose, incorporates best practice and customer feedback. Assist the Senior Development Officer/Project Manager prepare reports for senior management, elected members on project viability, progress and final account. Remain informed on emerging housing development policy and practice. Liaising with other services and external agencies including Housing Associations and the Scottish Government on strategic and new build housing matters. Any other duties as deemed appropriate by the Head of Service or Manager. Essential Skills & Experience Experience of new build projects from inception to completion. Experience of working in a social housing environment. Experience of risk management and risk mitigation. Experience of working with performance indicators and targets. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services. Good understanding of construction industry legislation and Scottish Government grant requirements. Strong analytical/problem solving skills. Strong IT and report writing skills. Excellent interpersonal skills with the ability to communicate effectively with people at all levels. Ability to prioritise own workload. Good negotiating and influencing skills. Educated to degree level or equivalent. Desirable Skills & Experience Construction related qualification- project management, architecture, quantity surveying, planning or other appropriate discipline. Full Driving Licence. Membership of professional relevant body. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services.
Belmont Recruitment are currently looking for a Customer Liaison Officer / Complaints Officer to join Nottingham City Council's Housing Service on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Investigate and resolve customer enquiries and complaints, providing clear written and verbal reports Ensure all complaints are managed in line with policy, escalating where necessary Act as the first point of contact for customer information, coordinating responses across teams Liaise with tenants regarding works programmes and investment plans Attend customer meetings, inductions, open days, and engagement events Gather and analyse tenant satisfaction data, identifying trends and areas for improvement Support the Project Manager with reports and action plans to enhance service performance Record and promote positive customer feedback to support service improvement Requirements: Strong communication and interpersonal skills Experience handling complaints, customer enquiries, or tenant liaison Full UK Drivers Licence Please reply with an up to date CV ASAP if this role would be of interest to you!
Apr 26, 2026
Contractor
Belmont Recruitment are currently looking for a Customer Liaison Officer / Complaints Officer to join Nottingham City Council's Housing Service on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Investigate and resolve customer enquiries and complaints, providing clear written and verbal reports Ensure all complaints are managed in line with policy, escalating where necessary Act as the first point of contact for customer information, coordinating responses across teams Liaise with tenants regarding works programmes and investment plans Attend customer meetings, inductions, open days, and engagement events Gather and analyse tenant satisfaction data, identifying trends and areas for improvement Support the Project Manager with reports and action plans to enhance service performance Record and promote positive customer feedback to support service improvement Requirements: Strong communication and interpersonal skills Experience handling complaints, customer enquiries, or tenant liaison Full UK Drivers Licence Please reply with an up to date CV ASAP if this role would be of interest to you!
Business Development Manager - Drinks Midlands £34,000 £38,000 + Bonus We are working exclusively with a fast-growing, full-service drinks business based in the Midlands that partners with premium and independent drinks brands to help them launch, grow and scale. With capabilities spanning liquid development, production, packaging, warehousing, fulfilment and brand growth, this business is a genuine end-to-end partner for drinks brands looking to build a commercial presence across the UK. Operating with a BRC-accredited facility and established national retail and on trade relationships, they connect independent producers and challenger brands with retailers, bars and online platforms and they are growing quickly. This BDM hire is central to that next phase of growth. As Business Development Manager, you will be the commercial engine driving new brand partnerships and growing existing relationships across both on and off trade channels. This is a field-facing, relationship-led role for someone who thrives in a fast-paced, entrepreneurial environment and genuinely loves the drinks industry. The Role Identify, approach and win new commercial partnerships with drinks brands looking to grow their on and off trade presence Manage and develop existing brand partner relationships to maximise commercial value Execute sales activity across both on trade (bars, restaurants, hotels, venues) and off trade (retail, wholesale, e-commerce) channels Work closely with internal teams across production, logistics and brand growth to ensure partner brands receive a seamless, end-to-end service Support route to market strategy and distribution planning for partner brands Represent the business at trade shows, industry events and brand partner meetings Report on pipeline, activity and performance against commercial targets What We're Looking For Proven experience in a BDM, sales or account management role within the drinks industry essential Solid understanding of both on trade and off trade channels and how to operate effectively across both Experience working with or for challenger, craft, premium or independent drinks brands a strong advantage Commercially driven with strong negotiation and relationship building skills Self-starter who is comfortable working autonomously in a field-based, hybrid role Based in the Midlands and happy to travel to the office occasionally as required Passionate about drinks, brands and the industry
Apr 26, 2026
Full time
Business Development Manager - Drinks Midlands £34,000 £38,000 + Bonus We are working exclusively with a fast-growing, full-service drinks business based in the Midlands that partners with premium and independent drinks brands to help them launch, grow and scale. With capabilities spanning liquid development, production, packaging, warehousing, fulfilment and brand growth, this business is a genuine end-to-end partner for drinks brands looking to build a commercial presence across the UK. Operating with a BRC-accredited facility and established national retail and on trade relationships, they connect independent producers and challenger brands with retailers, bars and online platforms and they are growing quickly. This BDM hire is central to that next phase of growth. As Business Development Manager, you will be the commercial engine driving new brand partnerships and growing existing relationships across both on and off trade channels. This is a field-facing, relationship-led role for someone who thrives in a fast-paced, entrepreneurial environment and genuinely loves the drinks industry. The Role Identify, approach and win new commercial partnerships with drinks brands looking to grow their on and off trade presence Manage and develop existing brand partner relationships to maximise commercial value Execute sales activity across both on trade (bars, restaurants, hotels, venues) and off trade (retail, wholesale, e-commerce) channels Work closely with internal teams across production, logistics and brand growth to ensure partner brands receive a seamless, end-to-end service Support route to market strategy and distribution planning for partner brands Represent the business at trade shows, industry events and brand partner meetings Report on pipeline, activity and performance against commercial targets What We're Looking For Proven experience in a BDM, sales or account management role within the drinks industry essential Solid understanding of both on trade and off trade channels and how to operate effectively across both Experience working with or for challenger, craft, premium or independent drinks brands a strong advantage Commercially driven with strong negotiation and relationship building skills Self-starter who is comfortable working autonomously in a field-based, hybrid role Based in the Midlands and happy to travel to the office occasionally as required Passionate about drinks, brands and the industry
Marks Consulting Partners are currently looking for an Allocations Manager to work with one of our Local Authority clients in London. What the Job Will Be Doing Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996 Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy Act as the escalation point for complex homelessness and allocations cases Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways Identify and resolve service issues, including backlogs in reviews, complaints, and allocations Implement and improve processes, policies, and quality assurance frameworks Monitor and report on service performance, KPIs, and risk areas Provide technical guidance and support to officers, ensuring high-quality decision making What You Will Need Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017 Proven experience managing Section 202 Reviews Experience handling Stage 2 complaints and dealing with the Housing Ombudsman Background in allocations and/or homelessness services within a Local Authority Experience managing complex cases involving suitability, discharge of duty, and housing needs Ability to manage workloads, prioritise effectively, and drive service improvements Strong written skills, particularly in producing robust and defensible decisions
Apr 25, 2026
Contractor
Marks Consulting Partners are currently looking for an Allocations Manager to work with one of our Local Authority clients in London. What the Job Will Be Doing Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996 Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy Act as the escalation point for complex homelessness and allocations cases Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways Identify and resolve service issues, including backlogs in reviews, complaints, and allocations Implement and improve processes, policies, and quality assurance frameworks Monitor and report on service performance, KPIs, and risk areas Provide technical guidance and support to officers, ensuring high-quality decision making What You Will Need Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017 Proven experience managing Section 202 Reviews Experience handling Stage 2 complaints and dealing with the Housing Ombudsman Background in allocations and/or homelessness services within a Local Authority Experience managing complex cases involving suitability, discharge of duty, and housing needs Ability to manage workloads, prioritise effectively, and drive service improvements Strong written skills, particularly in producing robust and defensible decisions
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Apr 25, 2026
Full time
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
We are recruiting for a Quantity Surveyor with painting experience to join a successful commercial team based in Orpington, supporting contracts across Greater London, Kent and Sussex. This is a varied role offering responsibility across both commercial management and operational delivery. It will suit a Quantity Surveyor with experience in painting, planned maintenance or refurbishment who is confident managing contracts from tender through to final account. The Role As Quantity Surveyor, you will take responsibility for the financial and contractual performance of painting contracts, ensuring strong cost control, accurate reporting and successful project delivery. Key Responsibilities Manage the commercial and contractual performance of painting contracts from tender stage through to final account and cash collection Prepare cost estimates, review tender and contract documents, and identify commercial risks and opportunities Monitor project costs, CVRs, valuations, variations, applications for payment and final accounts to ensure strong financial control Oversee subcontractor and supplier engagement, including procurement, orders and payment approval in line with company procedures Produce accurate financial reporting, forecasting and branch commercial updates, including support with aged debt, WIP and profitability analysis Work closely with operational teams to support delivery, improve underperforming contracts and contribute to wider tender and branch decision-making Requirements To be considered, you should have: Previous experience as a Quantity Surveyor within painting, planned maintenance, refurbishment or property services Experience surveying or estimating painting works within the construction industry Strong understanding of financial and contractual controls on live projects Experience working with direct labour and subcontractors Strong commercial awareness and cost management capability Good IT skills, particularly Microsoft Excel Strong organisational skills and ability to meet deadlines Ability to work both independently and as part of a team Full UK driving licence CSCS Card Manager or Professionally Qualified Person It would also be beneficial to have: A relevant industry qualification or equivalent Knowledge of third-party accreditation schemes such as FIRAS or IFC The Opportunity This is an opportunity to join a well-established and busy team with a strong pipeline of secured work across maintenance and refurbishment contracts. The role offers a good level of autonomy, exposure to both site and commercial activity, and the chance to play a key role in contract performance across a regional portfolio. Apply If you are a Quantity Surveyor with painting or property services experience and are looking for a role where you can take ownership and contribute to contract success, we would be interested in hearing from you. Apply now to be considered. Quantity Surveyor, Painting Quantity Surveyor, Planned Maintenance, Refurbishment, Property Services, Social Housing, Painting Contracts, CVR, Variations, Final Accounts, Cost Control, Subcontractor Management, Orpington, London, Kent, Sussex
Apr 25, 2026
Full time
We are recruiting for a Quantity Surveyor with painting experience to join a successful commercial team based in Orpington, supporting contracts across Greater London, Kent and Sussex. This is a varied role offering responsibility across both commercial management and operational delivery. It will suit a Quantity Surveyor with experience in painting, planned maintenance or refurbishment who is confident managing contracts from tender through to final account. The Role As Quantity Surveyor, you will take responsibility for the financial and contractual performance of painting contracts, ensuring strong cost control, accurate reporting and successful project delivery. Key Responsibilities Manage the commercial and contractual performance of painting contracts from tender stage through to final account and cash collection Prepare cost estimates, review tender and contract documents, and identify commercial risks and opportunities Monitor project costs, CVRs, valuations, variations, applications for payment and final accounts to ensure strong financial control Oversee subcontractor and supplier engagement, including procurement, orders and payment approval in line with company procedures Produce accurate financial reporting, forecasting and branch commercial updates, including support with aged debt, WIP and profitability analysis Work closely with operational teams to support delivery, improve underperforming contracts and contribute to wider tender and branch decision-making Requirements To be considered, you should have: Previous experience as a Quantity Surveyor within painting, planned maintenance, refurbishment or property services Experience surveying or estimating painting works within the construction industry Strong understanding of financial and contractual controls on live projects Experience working with direct labour and subcontractors Strong commercial awareness and cost management capability Good IT skills, particularly Microsoft Excel Strong organisational skills and ability to meet deadlines Ability to work both independently and as part of a team Full UK driving licence CSCS Card Manager or Professionally Qualified Person It would also be beneficial to have: A relevant industry qualification or equivalent Knowledge of third-party accreditation schemes such as FIRAS or IFC The Opportunity This is an opportunity to join a well-established and busy team with a strong pipeline of secured work across maintenance and refurbishment contracts. The role offers a good level of autonomy, exposure to both site and commercial activity, and the chance to play a key role in contract performance across a regional portfolio. Apply If you are a Quantity Surveyor with painting or property services experience and are looking for a role where you can take ownership and contribute to contract success, we would be interested in hearing from you. Apply now to be considered. Quantity Surveyor, Painting Quantity Surveyor, Planned Maintenance, Refurbishment, Property Services, Social Housing, Painting Contracts, CVR, Variations, Final Accounts, Cost Control, Subcontractor Management, Orpington, London, Kent, Sussex
This is not a desk-based QS role. We are looking for a hands-on Quantity Surveyor to join a successful, high-performing branch delivering planned works across social housing. This is a site-led role focused on kitchen and bathroom refurbishment programmes, where strong SOR experience, commercial awareness and the ability to take ownership are essential. The role Manage commercial performance of planned works contracts Work heavily with Schedule of Rates (SOR) / NHF frameworks Attend site regularly and work closely with delivery teams Monitor costs, variations and overall contract performance Work alongside Contracts Managers in a delivery-focused environment Manage subcontractors and direct labour Drive CVR, margin and financial performance Identify risks early and take action to keep projects on track What we are looking for Experience as a Quantity Surveyor within social housing or planned works Strong background in kitchen and bathroom refurbishment (essential) Excellent SOR coding experience (NHF or similar) Strong commercial and financial awareness Experience managing subcontractors and direct labour Confident, resilient and able to challenge when required Self-motivated and able to manage your own workload Ambitious and keen to progress What s on offer Join a busy, high-performing and ambitious branch Strong pipeline of secured work through long-term frameworks No micro-management trusted to deliver Work closely with an operations-led team Genuine opportunity for progression and growth A role where you can take ownership and make a real impact This is an excellent opportunity for a hands-on QS who wants to get out on site, take ownership of contracts and play a key role in driving commercial performance within a growing and successful business.
Apr 25, 2026
Full time
This is not a desk-based QS role. We are looking for a hands-on Quantity Surveyor to join a successful, high-performing branch delivering planned works across social housing. This is a site-led role focused on kitchen and bathroom refurbishment programmes, where strong SOR experience, commercial awareness and the ability to take ownership are essential. The role Manage commercial performance of planned works contracts Work heavily with Schedule of Rates (SOR) / NHF frameworks Attend site regularly and work closely with delivery teams Monitor costs, variations and overall contract performance Work alongside Contracts Managers in a delivery-focused environment Manage subcontractors and direct labour Drive CVR, margin and financial performance Identify risks early and take action to keep projects on track What we are looking for Experience as a Quantity Surveyor within social housing or planned works Strong background in kitchen and bathroom refurbishment (essential) Excellent SOR coding experience (NHF or similar) Strong commercial and financial awareness Experience managing subcontractors and direct labour Confident, resilient and able to challenge when required Self-motivated and able to manage your own workload Ambitious and keen to progress What s on offer Join a busy, high-performing and ambitious branch Strong pipeline of secured work through long-term frameworks No micro-management trusted to deliver Work closely with an operations-led team Genuine opportunity for progression and growth A role where you can take ownership and make a real impact This is an excellent opportunity for a hands-on QS who wants to get out on site, take ownership of contracts and play a key role in driving commercial performance within a growing and successful business.
Job Title: Damp and Mould Admin Location: Chatham (ME4) Salary: 17ph - weekly pay every Friday Sector: Social Housing Maintenance MUST HAVE PREVIOUS admin EXPERIENCE WITHIN SOCIAL HOUSING WHAT'S MY ROLE? This is a varied customer focused role in a busy environment. The role will provide administrative support for the delivery of our asset management functions, ensuring that we continue to provide safe and decent homes to our customers. It will assist with the performance management of our delivery contracts and record keeping of property asset information from repairs and inspections. Supporting customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications. WHAT AM I ACCOUNTABLE FOR? Administrative support to the team, providing a coordinating function across the business area to enable an effective customer service. Supporting contracts managers with meetings, arranging meetings and documenting the minutes. Liaising with external contractors for updates on repair works passed to them and updating our asset and housing management systems. Arranging property inspections for Surveyors, raising resulting repairs, following up with contractors and tenants and documenting outcomes on relevant systems Management of team email in-box and responding to general enquiries in relation to the service Complaint investigation and support with effective management of stage 1 complaint responses and actions arising. Accurate Data entry and record keeping on Housing Management and Asset Management Systems Processing of purchase orders and invoices to enable effective contract/supplier management. Establish good working relationships with key teams across the business to support effective working. Maintain a good understanding of mhs' operations to ensure all enquiries are passed onto the appropriate team including liaison with other teams as appropriate. Lead on process and action on all general enquiries to ensure successful resolution for the customer within agreed timescales. Contribute to and assist in the production of regular reports, routine letters and other documents as required. Duties to support the delivery of Team and Corporate objectives WHAT WILL I BRING TO THE ROLE? What's essential: Experience of working in a customer service environment Excellent numeracy, literacy skills Excellent communication (written and verbal) skills with an ability to work with a range of teams and with colleagues across different levels Excellent IT skills Ability to convey important messages through good presentation skills (oral, numerical and written) Excellent attention to detail Strong analytical and problem solving skills Ability to prioritise own workload and meet deadlines What's Desirable Previous experience in Housing Experience of manipulating data in Microsoft Excel Experience of Keystone or Similar Asset Management System if you would like to apply for this damp and mould admin role please apply directly or send your cv to:
Apr 25, 2026
Seasonal
Job Title: Damp and Mould Admin Location: Chatham (ME4) Salary: 17ph - weekly pay every Friday Sector: Social Housing Maintenance MUST HAVE PREVIOUS admin EXPERIENCE WITHIN SOCIAL HOUSING WHAT'S MY ROLE? This is a varied customer focused role in a busy environment. The role will provide administrative support for the delivery of our asset management functions, ensuring that we continue to provide safe and decent homes to our customers. It will assist with the performance management of our delivery contracts and record keeping of property asset information from repairs and inspections. Supporting customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications. WHAT AM I ACCOUNTABLE FOR? Administrative support to the team, providing a coordinating function across the business area to enable an effective customer service. Supporting contracts managers with meetings, arranging meetings and documenting the minutes. Liaising with external contractors for updates on repair works passed to them and updating our asset and housing management systems. Arranging property inspections for Surveyors, raising resulting repairs, following up with contractors and tenants and documenting outcomes on relevant systems Management of team email in-box and responding to general enquiries in relation to the service Complaint investigation and support with effective management of stage 1 complaint responses and actions arising. Accurate Data entry and record keeping on Housing Management and Asset Management Systems Processing of purchase orders and invoices to enable effective contract/supplier management. Establish good working relationships with key teams across the business to support effective working. Maintain a good understanding of mhs' operations to ensure all enquiries are passed onto the appropriate team including liaison with other teams as appropriate. Lead on process and action on all general enquiries to ensure successful resolution for the customer within agreed timescales. Contribute to and assist in the production of regular reports, routine letters and other documents as required. Duties to support the delivery of Team and Corporate objectives WHAT WILL I BRING TO THE ROLE? What's essential: Experience of working in a customer service environment Excellent numeracy, literacy skills Excellent communication (written and verbal) skills with an ability to work with a range of teams and with colleagues across different levels Excellent IT skills Ability to convey important messages through good presentation skills (oral, numerical and written) Excellent attention to detail Strong analytical and problem solving skills Ability to prioritise own workload and meet deadlines What's Desirable Previous experience in Housing Experience of manipulating data in Microsoft Excel Experience of Keystone or Similar Asset Management System if you would like to apply for this damp and mould admin role please apply directly or send your cv to:
Westray Recruitment Consultants Ltd
Washington, Tyne And Wear
Overview An excellent opportunity has arisen for a Quality, Health & Safety Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What s in It for You Permanent, full-time position Monday Friday, 08 00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday - increases to 22 Days in 2ndyear and then 1 day per year up to 25 days Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international logistics and distribution organisation with a strong reputation for quality, efficiency, and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, ensuring high standards are maintained across warehousing operations, customer fulfilment, and supplier relationships The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) Assist in maintaining and improving the company s Environmental Management System (EMS) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and EU as and when required. To apply to apply for this role please send your CV to (url removed)
Apr 25, 2026
Full time
Overview An excellent opportunity has arisen for a Quality, Health & Safety Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What s in It for You Permanent, full-time position Monday Friday, 08 00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday - increases to 22 Days in 2ndyear and then 1 day per year up to 25 days Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international logistics and distribution organisation with a strong reputation for quality, efficiency, and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, ensuring high standards are maintained across warehousing operations, customer fulfilment, and supplier relationships The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) Assist in maintaining and improving the company s Environmental Management System (EMS) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and EU as and when required. To apply to apply for this role please send your CV to (url removed)
Income Manager We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio. Position: Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio. Key responsibilities include: Leading and developing teams managing between 9,000 and 20,000 accounts Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m Embedding a high-performance culture through coaching and development of Customer Account Managers Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies Using data and insight to identify risk, improve outcomes and influence senior stakeholders Working collaboratively across teams to improve service delivery and customer outcomes Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results. You will demonstrate: Proven experience managing teams in a fast-paced, target-driven environment Strong leadership and people development skills with the ability to motivate teams to achieve KPIs Excellent communication skills and the ability to influence a wide range of stakeholders In-depth knowledge of housing law, landlord and tenant legislation and welfare reform Strong organisational and problem-solving abilities with a proactive approach Experience working with internal and external partners to resolve complex cases Ability to analyse performance data and support strategic decision-making About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach. Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 25, 2026
Full time
Income Manager We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio. Position: Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio. Key responsibilities include: Leading and developing teams managing between 9,000 and 20,000 accounts Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m Embedding a high-performance culture through coaching and development of Customer Account Managers Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies Using data and insight to identify risk, improve outcomes and influence senior stakeholders Working collaboratively across teams to improve service delivery and customer outcomes Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results. You will demonstrate: Proven experience managing teams in a fast-paced, target-driven environment Strong leadership and people development skills with the ability to motivate teams to achieve KPIs Excellent communication skills and the ability to influence a wide range of stakeholders In-depth knowledge of housing law, landlord and tenant legislation and welfare reform Strong organisational and problem-solving abilities with a proactive approach Experience working with internal and external partners to resolve complex cases Ability to analyse performance data and support strategic decision-making About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach. Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
LendInvest is the UK's leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone. A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people. About your work As a Bridging & Development Finance Senior Underwriter at LendInvest, you'll play a key role in the assessment and approval of unregulated bridging loans and development finance applications. Your expertise in credit risk assessment, valuations, and legal due diligence will help shape responsible lending decisions while balancing commercial success and customer outcomes. This is more than just underwriting-it's about owning the process, making strategic lending decisions, and ensuring we continue to lead the way in specialist property finance. You'll be a critical part of a collaborative, fast paced team, working closely with the development finance relationship managers and bridging sales teams. Key responsibilities Take ownership of the bridging and development finance underwriting process, delivering high quality and timely lending decisions. Conduct detailed credit assessments on refurbishment and development projects, providing tailored solutions for complex cases. Conduct thorough due diligence on borrowers, assets, and exit strategies. Prepare cases for Credit Committee approval with clear analysis. Develop your own underwriting skills and knowledge. Act as the initial point of contact for the reviewing and resolving of Financial Crime referrals with clear and consistently documented rationales. Ensure all decisions are easy to interpret, and align with the AML & Compliance guidelines. Ensure a high standard of service / communication when liaising with borrowers or brokers by telephone, email and letter. Manage personal pipeline to ensure cases progress in line with service standards. Review requests for facility extensions and amendments. Collaborate closely with brokers and internal teams to ensure smooth communication and exceptional client outcomes. Identify opportunities to improve underwriting processes and operational efficiency. Provide guidance and mentorship to junior colleagues as the business grows. About you Essential: proven experience as a mortgage or property finance underwriter, with exposure to bridging and development finance, including refurbishment projects. Resilient, confident and committed with the ability to engage and form strong relationships with key stakeholders. Strong analytical skills, with the ability to assess complex cases and make confident lending decisions. Excellent communication and interpersonal skills to work effectively with brokers and internal teams. Strong attention to detail with excellent numeracy and ability to identify risks at an early stage. Able to demonstrate an excellent understanding of: Credit Referencing Agency reports (personal and commercial) KYC/AML/financial crime regulation Application/Indebtedness scoring CIFAS/SIRA Land Registry Reports RICS Valuations / AVMs Monitoring Surveyor reports Detailed planning permissions Commercial, property and contract law Capable and experienced in dealing with a high volume workflow and prioritising accordingly. Solid experience working at a specialist lender. Benefits & perks Competitive salary + company bonus scheme Hybrid working policy ️ 25 days holiday (increasing with the length of service) Private healthcare Enhanced parental leave Matched pension contributions up to 4% Critical illness cover Employee Assistance Programme & Mental Health support Life assurance Regular performance reviews to promote a culture of growth and development Leadership training for managers Give as you earn scheme for charitable donations Support for attending conferences and professional learning & development Discounts via Perkbox Cycle to work scheme Season ticket loan Electric car loan scheme Monthly socials & annual offsite Diversity, Inclusion & Belonging at LendInvest At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
Apr 25, 2026
Full time
LendInvest is the UK's leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone. A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people. About your work As a Bridging & Development Finance Senior Underwriter at LendInvest, you'll play a key role in the assessment and approval of unregulated bridging loans and development finance applications. Your expertise in credit risk assessment, valuations, and legal due diligence will help shape responsible lending decisions while balancing commercial success and customer outcomes. This is more than just underwriting-it's about owning the process, making strategic lending decisions, and ensuring we continue to lead the way in specialist property finance. You'll be a critical part of a collaborative, fast paced team, working closely with the development finance relationship managers and bridging sales teams. Key responsibilities Take ownership of the bridging and development finance underwriting process, delivering high quality and timely lending decisions. Conduct detailed credit assessments on refurbishment and development projects, providing tailored solutions for complex cases. Conduct thorough due diligence on borrowers, assets, and exit strategies. Prepare cases for Credit Committee approval with clear analysis. Develop your own underwriting skills and knowledge. Act as the initial point of contact for the reviewing and resolving of Financial Crime referrals with clear and consistently documented rationales. Ensure all decisions are easy to interpret, and align with the AML & Compliance guidelines. Ensure a high standard of service / communication when liaising with borrowers or brokers by telephone, email and letter. Manage personal pipeline to ensure cases progress in line with service standards. Review requests for facility extensions and amendments. Collaborate closely with brokers and internal teams to ensure smooth communication and exceptional client outcomes. Identify opportunities to improve underwriting processes and operational efficiency. Provide guidance and mentorship to junior colleagues as the business grows. About you Essential: proven experience as a mortgage or property finance underwriter, with exposure to bridging and development finance, including refurbishment projects. Resilient, confident and committed with the ability to engage and form strong relationships with key stakeholders. Strong analytical skills, with the ability to assess complex cases and make confident lending decisions. Excellent communication and interpersonal skills to work effectively with brokers and internal teams. Strong attention to detail with excellent numeracy and ability to identify risks at an early stage. Able to demonstrate an excellent understanding of: Credit Referencing Agency reports (personal and commercial) KYC/AML/financial crime regulation Application/Indebtedness scoring CIFAS/SIRA Land Registry Reports RICS Valuations / AVMs Monitoring Surveyor reports Detailed planning permissions Commercial, property and contract law Capable and experienced in dealing with a high volume workflow and prioritising accordingly. Solid experience working at a specialist lender. Benefits & perks Competitive salary + company bonus scheme Hybrid working policy ️ 25 days holiday (increasing with the length of service) Private healthcare Enhanced parental leave Matched pension contributions up to 4% Critical illness cover Employee Assistance Programme & Mental Health support Life assurance Regular performance reviews to promote a culture of growth and development Leadership training for managers Give as you earn scheme for charitable donations Support for attending conferences and professional learning & development Discounts via Perkbox Cycle to work scheme Season ticket loan Electric car loan scheme Monthly socials & annual offsite Diversity, Inclusion & Belonging at LendInvest At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
Job Title: Fire & Security Systems Engineer Location : Covering Birmingham South Area Salary: Up to £40k per annum - depending on experience. Job Type: Permanent, Full Time The Company: Jackson Fire & Security is rapidly expanding its operations across the UK, making this an exciting time to join a company with consistent demand for its fire and security solutions. We operate across a wide range of sectors, including education, social housing, property management, and retail, delivering everything from basic fire extinguishers to large-scale commercial fire and security installations. Working for Jackson Fire & Security, you will be a highly organised and proactive individual with a strong sense of responsibility and professionalism. This is a field-based, lone-working role, offered on a full-time, permanent basis. The role is predominantly Monday to Friday, 8:00am to 5:00pm; however, a degree of flexibility is required to support the operational needs of the business and ensure excellent service delivery to our customers. About the Role: As a Fire & Security Engineer, you will be responsible for installing and maintaining a wide range of fire and security systems while continuously developing your knowledge across different technologies. Your workdays will be dynamic and varied. One day, you may be installing fire extinguishers; the next, servicing a large commercial fire detection or intruder alarm system. No two days are the same. No matter the task, you will always act as a representative of the business, recognising the importance of delivering exceptional customer service and maintaining high professional standards at all times. This role involves lone working, with daily reporting directly to your manager. You will take ownership of your workload, tackle exciting technical challenges, and play a vital part in protecting people, property, and assets. Your impact goes beyond fixing systems-you will be helping to safeguard lives and provide peace of mind to customers every day. Person Specification: Proven experience working with fire and/or security systems, including the installation, maintenance, and fault-finding of: Fire alarm systems, access control systems, intruder alarms, CCTV systems, Fire extinguishers (Further training will be provided where required) A full UK driving licence Strong communication skills, with the ability to interact professionally with customers, both face-to-face and over the telephone A can-do attitude, with customer service always treated as a top priority The ability to build and maintain strong working relationships with clients Highly self-motivated, capable of working independently and delivering work to the highest standards A hard-working and reliable approach to all tasks Ability to manage your own workload effectively with minimal supervision Please note due to the nature of the role, successful applicants will be subject to security screening in accordance with BS7858. The Benefits: Salary up to £40,000, depending on experience 25 days annual leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training and development opportunities Clear opportunities for progression within the organisation Company pension scheme Laptop, tablet, uniform, and company vehicle provided (vehicle for work use only) Regular recognition and performance reviews with your manager More About Us: Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, may also be considered for this role.
Apr 25, 2026
Full time
Job Title: Fire & Security Systems Engineer Location : Covering Birmingham South Area Salary: Up to £40k per annum - depending on experience. Job Type: Permanent, Full Time The Company: Jackson Fire & Security is rapidly expanding its operations across the UK, making this an exciting time to join a company with consistent demand for its fire and security solutions. We operate across a wide range of sectors, including education, social housing, property management, and retail, delivering everything from basic fire extinguishers to large-scale commercial fire and security installations. Working for Jackson Fire & Security, you will be a highly organised and proactive individual with a strong sense of responsibility and professionalism. This is a field-based, lone-working role, offered on a full-time, permanent basis. The role is predominantly Monday to Friday, 8:00am to 5:00pm; however, a degree of flexibility is required to support the operational needs of the business and ensure excellent service delivery to our customers. About the Role: As a Fire & Security Engineer, you will be responsible for installing and maintaining a wide range of fire and security systems while continuously developing your knowledge across different technologies. Your workdays will be dynamic and varied. One day, you may be installing fire extinguishers; the next, servicing a large commercial fire detection or intruder alarm system. No two days are the same. No matter the task, you will always act as a representative of the business, recognising the importance of delivering exceptional customer service and maintaining high professional standards at all times. This role involves lone working, with daily reporting directly to your manager. You will take ownership of your workload, tackle exciting technical challenges, and play a vital part in protecting people, property, and assets. Your impact goes beyond fixing systems-you will be helping to safeguard lives and provide peace of mind to customers every day. Person Specification: Proven experience working with fire and/or security systems, including the installation, maintenance, and fault-finding of: Fire alarm systems, access control systems, intruder alarms, CCTV systems, Fire extinguishers (Further training will be provided where required) A full UK driving licence Strong communication skills, with the ability to interact professionally with customers, both face-to-face and over the telephone A can-do attitude, with customer service always treated as a top priority The ability to build and maintain strong working relationships with clients Highly self-motivated, capable of working independently and delivering work to the highest standards A hard-working and reliable approach to all tasks Ability to manage your own workload effectively with minimal supervision Please note due to the nature of the role, successful applicants will be subject to security screening in accordance with BS7858. The Benefits: Salary up to £40,000, depending on experience 25 days annual leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training and development opportunities Clear opportunities for progression within the organisation Company pension scheme Laptop, tablet, uniform, and company vehicle provided (vehicle for work use only) Regular recognition and performance reviews with your manager More About Us: Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, may also be considered for this role.
Yolk Recruitment are proud to be supporting a valued-driven, community-based Housing Association in Cardiff in the search for a Senior Procurement Officer to join their ICT & Procurement team on a 12-month maternity cover contract. This is a pivotal role within the organisation, working closely with the Head of ICT & Procurement and key stakeholders across the business to manage and deliver end-to-end procurement activity for goods, works and services. You will play a central role in ensuring compliance with procurement legislation, maintaining the Association's contracts register, and driving value for money across all procurement activity. The Role As Senior Procurement Officer, you will lead on procurement exercises across the association, supporting teams to ensure processes align with best practice, internal policies, and all relevant legislation. You will also take responsibility for maintaining and improving procurement and contract management processes, including supplier registers, KPI monitoring, benchmarking, and supporting dispute resolution. Key Responsibilities Lead and manage procurement exercises from initiation to contract award Provide expert procurement guidance across the organisation Ensure compliance with Public Procurement Regulations and financial frameworks Maintain and manage the contracts register and approved supplier list Carry out market testing, benchmarking and supplier performance reviews Support contract managers with contract packs, KPI development and monitoring Coordinate contract dispute resolution and contractor onboarding compliance checks Deliver procurement and contract management training to internal stakeholders Support delivery of social value and community benefits within procurement Horizon scan for changes in procurement legislation and implement improvements Review and update procurement strategy, audit trails and internal processes What we're looking for: Professional procurement qualification (CIPS) Proven experience running tenders in line with Public Procurement Regulations / OJEU Strong knowledge of tendering and contracting processes, including construction procurement Experience of supplier and contract management, KPI monitoring and dispute resolution Understanding of procurement within the housing sector Strong analytical and financial skills with high attention to detail Confident communicator able to engage with a wide range of stakeholders Ability to manage multiple priorities and work under pressure to deadlines Experience working with frameworks and consortia arrangements Knowledge of GDPR and data sharing agreements Benefits Annual leave is initially 27 days plus 8 bank holidays per year. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Apr 25, 2026
Contractor
Yolk Recruitment are proud to be supporting a valued-driven, community-based Housing Association in Cardiff in the search for a Senior Procurement Officer to join their ICT & Procurement team on a 12-month maternity cover contract. This is a pivotal role within the organisation, working closely with the Head of ICT & Procurement and key stakeholders across the business to manage and deliver end-to-end procurement activity for goods, works and services. You will play a central role in ensuring compliance with procurement legislation, maintaining the Association's contracts register, and driving value for money across all procurement activity. The Role As Senior Procurement Officer, you will lead on procurement exercises across the association, supporting teams to ensure processes align with best practice, internal policies, and all relevant legislation. You will also take responsibility for maintaining and improving procurement and contract management processes, including supplier registers, KPI monitoring, benchmarking, and supporting dispute resolution. Key Responsibilities Lead and manage procurement exercises from initiation to contract award Provide expert procurement guidance across the organisation Ensure compliance with Public Procurement Regulations and financial frameworks Maintain and manage the contracts register and approved supplier list Carry out market testing, benchmarking and supplier performance reviews Support contract managers with contract packs, KPI development and monitoring Coordinate contract dispute resolution and contractor onboarding compliance checks Deliver procurement and contract management training to internal stakeholders Support delivery of social value and community benefits within procurement Horizon scan for changes in procurement legislation and implement improvements Review and update procurement strategy, audit trails and internal processes What we're looking for: Professional procurement qualification (CIPS) Proven experience running tenders in line with Public Procurement Regulations / OJEU Strong knowledge of tendering and contracting processes, including construction procurement Experience of supplier and contract management, KPI monitoring and dispute resolution Understanding of procurement within the housing sector Strong analytical and financial skills with high attention to detail Confident communicator able to engage with a wide range of stakeholders Ability to manage multiple priorities and work under pressure to deadlines Experience working with frameworks and consortia arrangements Knowledge of GDPR and data sharing agreements Benefits Annual leave is initially 27 days plus 8 bank holidays per year. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
JOB DESCRIPTION About the role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Manchester for 6 months. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. Your time will be primarily split between Auden Court, Manchester and Sweetbriar House, Shaw. The role requires flexibility to travel between local schemes and provide cover when required. For this reason, a full UK driving licence and access to a personal vehicle are essential. What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to Equality and Diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office Full UK driving licence and access to a vehicle What you will get in return Fixed Term Contract for 6 months, Monday - Friday 9 am - 5 pm Paid mileage: 45p per mile Company sick pay and life assurance (after qualifying period) Up to 9% matched pension contributions Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more Cycle to work scheme Simply Health cashback plan Employee Assistance Programme If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Apr 25, 2026
Full time
JOB DESCRIPTION About the role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Manchester for 6 months. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. Your time will be primarily split between Auden Court, Manchester and Sweetbriar House, Shaw. The role requires flexibility to travel between local schemes and provide cover when required. For this reason, a full UK driving licence and access to a personal vehicle are essential. What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to Equality and Diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office Full UK driving licence and access to a vehicle What you will get in return Fixed Term Contract for 6 months, Monday - Friday 9 am - 5 pm Paid mileage: 45p per mile Company sick pay and life assurance (after qualifying period) Up to 9% matched pension contributions Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more Cycle to work scheme Simply Health cashback plan Employee Assistance Programme If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
JOB DESCRIPTION About the role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Cheshire. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. Although your main base will be Goddard Court in Crewe, you will also work across our schemes throughout Cheshire. The role requires flexibility to travel between local schemes and provide cover when needed. For this reason, a full UK driving licence and access to your own vehicle are essential. What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to Equality and Diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office Full UK driving licence and access to a vehicle What you will get in return Permanent contract, Monday - Friday 9 am - 5 pm Paid mileage: 45p per mile Company sick pay and life assurance (after qualifying period) Up to 9% matched pension contributions Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more Cycle to work scheme Simply Health cashback plan Employee Assistance Programme If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Apr 25, 2026
Full time
JOB DESCRIPTION About the role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Cheshire. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. Although your main base will be Goddard Court in Crewe, you will also work across our schemes throughout Cheshire. The role requires flexibility to travel between local schemes and provide cover when needed. For this reason, a full UK driving licence and access to your own vehicle are essential. What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to Equality and Diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office Full UK driving licence and access to a vehicle What you will get in return Permanent contract, Monday - Friday 9 am - 5 pm Paid mileage: 45p per mile Company sick pay and life assurance (after qualifying period) Up to 9% matched pension contributions Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more Cycle to work scheme Simply Health cashback plan Employee Assistance Programme If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Commercial Development Manager This is a high-impact role for a commercially driven individual with extensive construction industry experience and contacts who wants to build a strong pipeline, win work and be directly rewarded for it. Future opportunity to become a director. You will take ownership of developing and securing new business across public sector and commercial projects, with a focus on decarbonisation, retrofit and construction. This is an opportunity to position yourself as a key player in a growing market, building relationships, opening doors and converting opportunities into secured work. The Opportunity Take full ownership of your pipeline and sales strategy Build and develop relationships with key decision-makers across local authorities, housing associations and public sector bodies Identify opportunities early, ahead of formal tender processes Win high-value contracts across construction, retrofit and engineering services Work closely with internal teams to maximise bid success rates Develop long-term client relationships to drive repeat business What You ll Be Doing Generating new business through networking, outreach and industry presence Managing the full sales cycle from lead generation to contract award Tracking pipeline performance, conversion rates and forecasts Supporting and influencing bid submissions to improve win rates Maintaining strong CRM discipline and reporting Continuously building market knowledge and identifying new opportunities What We re Looking For Proven track record of winning business in construction, building services or low energy sectors Strong network within public sector procurement and decision-makers Commercially focused, target-driven and motivated by results Confident managing multiple opportunities and driving deals forward Strong communication and relationship-building skills What s On Offer Competitive base salary Uncapped bonus / commission structure Realistic 6-figure earning potential 36 days holiday (including public holidays) Up to 12% pension contribution Hybrid working and flexible hours Additional benefits include private healthcare, EV scheme, cycle to work scheme and more. Why This Role This role suits someone who wants more than just a salary someone who wants to build, win and be rewarded accordingly. You ll have the autonomy to grow your pipeline, the backing to win work, and a structure that directly rewards performance. I
Apr 25, 2026
Full time
Commercial Development Manager This is a high-impact role for a commercially driven individual with extensive construction industry experience and contacts who wants to build a strong pipeline, win work and be directly rewarded for it. Future opportunity to become a director. You will take ownership of developing and securing new business across public sector and commercial projects, with a focus on decarbonisation, retrofit and construction. This is an opportunity to position yourself as a key player in a growing market, building relationships, opening doors and converting opportunities into secured work. The Opportunity Take full ownership of your pipeline and sales strategy Build and develop relationships with key decision-makers across local authorities, housing associations and public sector bodies Identify opportunities early, ahead of formal tender processes Win high-value contracts across construction, retrofit and engineering services Work closely with internal teams to maximise bid success rates Develop long-term client relationships to drive repeat business What You ll Be Doing Generating new business through networking, outreach and industry presence Managing the full sales cycle from lead generation to contract award Tracking pipeline performance, conversion rates and forecasts Supporting and influencing bid submissions to improve win rates Maintaining strong CRM discipline and reporting Continuously building market knowledge and identifying new opportunities What We re Looking For Proven track record of winning business in construction, building services or low energy sectors Strong network within public sector procurement and decision-makers Commercially focused, target-driven and motivated by results Confident managing multiple opportunities and driving deals forward Strong communication and relationship-building skills What s On Offer Competitive base salary Uncapped bonus / commission structure Realistic 6-figure earning potential 36 days holiday (including public holidays) Up to 12% pension contribution Hybrid working and flexible hours Additional benefits include private healthcare, EV scheme, cycle to work scheme and more. Why This Role This role suits someone who wants more than just a salary someone who wants to build, win and be rewarded accordingly. You ll have the autonomy to grow your pipeline, the backing to win work, and a structure that directly rewards performance. I
Digital Project Manager Salary: £44,859.36 Contract: Permanent, Full-Time Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you. Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no keep the lights on estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Key Responsibilities As part of the Digital team, work to embed Cobalt s vision, values and culture across the business and with wider suppliers and partners. Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme. Lead transition from project delivery into operational business as usual. Plan and manage data migration activities as part of system replacement or upgrade projects. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We re Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you ll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
Apr 25, 2026
Full time
Digital Project Manager Salary: £44,859.36 Contract: Permanent, Full-Time Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you. Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no keep the lights on estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Key Responsibilities As part of the Digital team, work to embed Cobalt s vision, values and culture across the business and with wider suppliers and partners. Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme. Lead transition from project delivery into operational business as usual. Plan and manage data migration activities as part of system replacement or upgrade projects. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We re Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you ll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Apr 25, 2026
Full time
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Employer: Torus Group Location: Liverpool, L1 6RA Pay: Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 26/04/2026 About this job Job Advert Do you have strong leadership skills, a proactive approach to service improvement, and a passion for delivering excellent housing services? We're looking for a Area Housing Manager to join our team and play a key role in leading neighbourhood housing services and supporting our communities to thrive. At Torus, tenants are at the heart of everything we do and we are committed to improving service delivery in our neighbourhoods and supporting our staff to deliver in a challenging operational environment. This role is based at our Liverpool City Centre Office, with the potential for various days of home working once training is complete. WHAT YOU'LL BE DOING: Lead and manage a Neighbourhood Housing team, ensuring high-quality, customer-focused services are delivered across your area. Oversee tenancy management services including tenancy sustainment, inspections, anti-social behaviour and safeguarding, ensuring compliance with policies and legislation. Manage a portfolio of approximately 5,000-6,000 homes, delivering services in line with regulatory requirements and performance targets. Drive performance through effective monitoring, reporting and continuous service improvement. Develop and implement policies, procedures and operational plans to support service delivery. Manage budgets effectively, ensuring value for money for both the organisation and our tenants. Work collaboratively with internal teams, including Assets and Development, to influence service delivery and future planning. Build strong relationships with local authorities, partners and stakeholders, acting as an ambassador for the organisation. Lead on projects and transformation initiatives, supporting innovation and new ways of working. Ensure safeguarding, health & safety and equality standards are embedded across all service delivery. Participate in out-of-hours cover through the on-call rota where required. WHAT WE'RE LOOKING FOR: Experience working in housing management, ideally within social housing, with a strong track record of leading teams. Knowledge of housing legislation, tenancy management, safeguarding and consumer regulation. Experience of performance management, including setting targets and driving service improvements. Strong leadership and people management skills, with the ability to motivate and inspire teams. Excellent communication and influencing skills, with the ability to build relationships with a wide range of stakeholders. Experience managing budgets and understanding financial and risk management principles. Ability to manage a varied workload, make decisions in a fast-paced environment and respond to change. A customer-focused approach with the ability to handle complex and sensitive situations professionally. Good organisational, analytical and problem-solving skills. A commitment to health and safety, equality, and excellent customer service. Full UK driving licence and willingness to travel as required. INTERVIEW PROCESS: Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a presentation. Interviews will be held at our Liverpool City Centre Office on 16th April 2026. ADDITIONAL INFORMATION: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check (where applicable) Two completed references Occupational Health questionnaire Fit for Work DBS check (if required for the role) Completion of all new starter documentation including signed terms and conditions Please note, we reserve the right to close this advert early if we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 25, 2026
Full time
Employer: Torus Group Location: Liverpool, L1 6RA Pay: Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 26/04/2026 About this job Job Advert Do you have strong leadership skills, a proactive approach to service improvement, and a passion for delivering excellent housing services? We're looking for a Area Housing Manager to join our team and play a key role in leading neighbourhood housing services and supporting our communities to thrive. At Torus, tenants are at the heart of everything we do and we are committed to improving service delivery in our neighbourhoods and supporting our staff to deliver in a challenging operational environment. This role is based at our Liverpool City Centre Office, with the potential for various days of home working once training is complete. WHAT YOU'LL BE DOING: Lead and manage a Neighbourhood Housing team, ensuring high-quality, customer-focused services are delivered across your area. Oversee tenancy management services including tenancy sustainment, inspections, anti-social behaviour and safeguarding, ensuring compliance with policies and legislation. Manage a portfolio of approximately 5,000-6,000 homes, delivering services in line with regulatory requirements and performance targets. Drive performance through effective monitoring, reporting and continuous service improvement. Develop and implement policies, procedures and operational plans to support service delivery. Manage budgets effectively, ensuring value for money for both the organisation and our tenants. Work collaboratively with internal teams, including Assets and Development, to influence service delivery and future planning. Build strong relationships with local authorities, partners and stakeholders, acting as an ambassador for the organisation. Lead on projects and transformation initiatives, supporting innovation and new ways of working. Ensure safeguarding, health & safety and equality standards are embedded across all service delivery. Participate in out-of-hours cover through the on-call rota where required. WHAT WE'RE LOOKING FOR: Experience working in housing management, ideally within social housing, with a strong track record of leading teams. Knowledge of housing legislation, tenancy management, safeguarding and consumer regulation. Experience of performance management, including setting targets and driving service improvements. Strong leadership and people management skills, with the ability to motivate and inspire teams. Excellent communication and influencing skills, with the ability to build relationships with a wide range of stakeholders. Experience managing budgets and understanding financial and risk management principles. Ability to manage a varied workload, make decisions in a fast-paced environment and respond to change. A customer-focused approach with the ability to handle complex and sensitive situations professionally. Good organisational, analytical and problem-solving skills. A commitment to health and safety, equality, and excellent customer service. Full UK driving licence and willingness to travel as required. INTERVIEW PROCESS: Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a presentation. Interviews will be held at our Liverpool City Centre Office on 16th April 2026. ADDITIONAL INFORMATION: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check (where applicable) Two completed references Occupational Health questionnaire Fit for Work DBS check (if required for the role) Completion of all new starter documentation including signed terms and conditions Please note, we reserve the right to close this advert early if we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
