Chief Financial Officer Location: National role with regular travel to the Birmingham and Kettering office E ACT is at a pivotal and exciting moment in its journey. As one of England's most ambitious and forward looking multi academy trusts, we now serve over 26,000 pupils across 37 academies, and we are entering a new phase of growth, innovation and national influence. Our work is guided by our Thrive Strategy, built on the conviction that every child in an E ACT academy should have the opportunity to thrive, regardless of their starting point or background. Following a period of significant organisational transformation and strengthened financial performance, our outgoing CFO, will be transitioning into the role of Deputy CEO. They leave behind a well run, well resourced and sector leading financial operation, giving our new CFO an exceptional platform from which to drive even greater impact. We are now seeking an outstanding Chief Financial Officer who will be a true strategic partner to the CEO and Board. This is not a traditional back office finance post. The CFO will play a central role in shaping E ACT's long term financial strategy, supporting our responsible growth ambitions, enabling digital and AI led innovation, and ensuring that every financial decision ultimately improves the life chances of the children and communities we serve. This is a unique opportunity to join a high performing, values led trust with real momentum, one that thinks big, does the right thing, shows team spirit and is deeply committed to social mobility and educational excellence. Key responsibilities: Provide strategic financial leadership Ensure robust financial governance Lead financial planning and performance Drive value for money and commercial effectiveness Champion digital transformation Lead and develop the finance and procurement functions Pay range: Competitive Salary. Qualifications and Skills: Professional accountancy qualification Deep financial expertise Strong commercial and analytical skills Digital and systems fluency Leadership and relationship-building Purpose-driven mindset What are we about? Join a trust that is going places! At E-ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. With 38 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive. Benefits: Financial and Lifestyle We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. Professional Growth and Development We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities for both teaching and support staff. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. Culture and Wellbeing Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. Please look at our 'Work for Us' page and Recruitment Pack for more information. How to apply: Please read the supporting documentation carefully before completing your application. E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Apr 26, 2026
Full time
Chief Financial Officer Location: National role with regular travel to the Birmingham and Kettering office E ACT is at a pivotal and exciting moment in its journey. As one of England's most ambitious and forward looking multi academy trusts, we now serve over 26,000 pupils across 37 academies, and we are entering a new phase of growth, innovation and national influence. Our work is guided by our Thrive Strategy, built on the conviction that every child in an E ACT academy should have the opportunity to thrive, regardless of their starting point or background. Following a period of significant organisational transformation and strengthened financial performance, our outgoing CFO, will be transitioning into the role of Deputy CEO. They leave behind a well run, well resourced and sector leading financial operation, giving our new CFO an exceptional platform from which to drive even greater impact. We are now seeking an outstanding Chief Financial Officer who will be a true strategic partner to the CEO and Board. This is not a traditional back office finance post. The CFO will play a central role in shaping E ACT's long term financial strategy, supporting our responsible growth ambitions, enabling digital and AI led innovation, and ensuring that every financial decision ultimately improves the life chances of the children and communities we serve. This is a unique opportunity to join a high performing, values led trust with real momentum, one that thinks big, does the right thing, shows team spirit and is deeply committed to social mobility and educational excellence. Key responsibilities: Provide strategic financial leadership Ensure robust financial governance Lead financial planning and performance Drive value for money and commercial effectiveness Champion digital transformation Lead and develop the finance and procurement functions Pay range: Competitive Salary. Qualifications and Skills: Professional accountancy qualification Deep financial expertise Strong commercial and analytical skills Digital and systems fluency Leadership and relationship-building Purpose-driven mindset What are we about? Join a trust that is going places! At E-ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. With 38 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive. Benefits: Financial and Lifestyle We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. Professional Growth and Development We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities for both teaching and support staff. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. Culture and Wellbeing Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. Please look at our 'Work for Us' page and Recruitment Pack for more information. How to apply: Please read the supporting documentation carefully before completing your application. E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Medidata is part of Dassault Systèmes , the global leader in virtual twin technology, with deep knowledge and knowhow across highly regulated industries including life sciences, aerospace, automotive, advanced manufacturing, where precision demands safety and performance. When you work with Medidata, the same virtual twin science transforms your life sciences-modeling, predicting, and optimizing outcomes before they happen. Discover more at . About the Team As a Client Executive, you will be achieving sales, account growth, and client success objectives for one of our most strategic territories in MedTech - Germany. This role will drive enterprise sales of Dassault Systèmes' 3DEXPERIENCE platform and Medidata's clinical development solutions, enabling medical device manufacturers to accelerate innovation, ensure regulatory compliance, and optimize product lifecycle management. The ideal candidate brings deep knowledge of the German MedTech ecosystem, strong C-level relationships, and a proven track record in complex enterprise solution selling. You will identify and qualify platform growth opportunities, and efficiently leverage resources in order to bring opportunities to a successful conclusion. Responsibilities Development and execution of strategic account management plans for assigned MedTech accounts within Germany and other countries within EMEA Build trusted advisor relationships with C-level stakeholders (CEO, CTO, CIO, Head of R&D, Regulatory, Quality). Own and grow a portfolio of large, strategic MedTech accounts in Germany. Develop and execute multi-year account plans aligned with client digital transformation goals. Consistent attainment of all revenue and booking targets within assigned territory Position Dassault Systèmes' 3DEXPERIENCE and Medidata's clinical solutions as strategic platforms across R&D, regulatory, quality, manufacturing, and clinical functions. Identify new logo opportunities within Germany's medical device and digital health landscape. Drive full sales lifecycle: prospecting, qualification, value articulation, negotiation, and closing. Lead complex enterprise deals involving PLM, simulation, digital twin, clinical trial management, and regulatory solutions. Representing Medidata in a manner consistent with company business principles and ethics. Coordination of resources within sales and other departments in order to achieve objectives. Qualifications Bachelor's degree required ideally in Engineering or Life Sciences, or equivalent experience Proven, successful and relevant experience in the MedTech Consulting and/or Software domain in the German market Demonstrated success selling complex, multi-million-euro enterprise software or IT services deals Strong knowledge of life sciences industry, including R&D, Clinical, Quality, Manufacturing, Supply Chain, PLM and IT functions Demonstrated consistent track record of being a trusted advisor within large, mid-size and small accounts Ability to leverage a consultative approach to drive positive outcomes for clients Fluent German is an advantage but not essential Ability to gain executive credibility, understand organizational political dynamics and competitive awareness Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year. Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. Want to learn more? Visit the other sections of our website to find out more. Get to know about your recruitment journey. Be part of the future of our workforce - check out internship and job opportunities.
Apr 26, 2026
Full time
Medidata is part of Dassault Systèmes , the global leader in virtual twin technology, with deep knowledge and knowhow across highly regulated industries including life sciences, aerospace, automotive, advanced manufacturing, where precision demands safety and performance. When you work with Medidata, the same virtual twin science transforms your life sciences-modeling, predicting, and optimizing outcomes before they happen. Discover more at . About the Team As a Client Executive, you will be achieving sales, account growth, and client success objectives for one of our most strategic territories in MedTech - Germany. This role will drive enterprise sales of Dassault Systèmes' 3DEXPERIENCE platform and Medidata's clinical development solutions, enabling medical device manufacturers to accelerate innovation, ensure regulatory compliance, and optimize product lifecycle management. The ideal candidate brings deep knowledge of the German MedTech ecosystem, strong C-level relationships, and a proven track record in complex enterprise solution selling. You will identify and qualify platform growth opportunities, and efficiently leverage resources in order to bring opportunities to a successful conclusion. Responsibilities Development and execution of strategic account management plans for assigned MedTech accounts within Germany and other countries within EMEA Build trusted advisor relationships with C-level stakeholders (CEO, CTO, CIO, Head of R&D, Regulatory, Quality). Own and grow a portfolio of large, strategic MedTech accounts in Germany. Develop and execute multi-year account plans aligned with client digital transformation goals. Consistent attainment of all revenue and booking targets within assigned territory Position Dassault Systèmes' 3DEXPERIENCE and Medidata's clinical solutions as strategic platforms across R&D, regulatory, quality, manufacturing, and clinical functions. Identify new logo opportunities within Germany's medical device and digital health landscape. Drive full sales lifecycle: prospecting, qualification, value articulation, negotiation, and closing. Lead complex enterprise deals involving PLM, simulation, digital twin, clinical trial management, and regulatory solutions. Representing Medidata in a manner consistent with company business principles and ethics. Coordination of resources within sales and other departments in order to achieve objectives. Qualifications Bachelor's degree required ideally in Engineering or Life Sciences, or equivalent experience Proven, successful and relevant experience in the MedTech Consulting and/or Software domain in the German market Demonstrated success selling complex, multi-million-euro enterprise software or IT services deals Strong knowledge of life sciences industry, including R&D, Clinical, Quality, Manufacturing, Supply Chain, PLM and IT functions Demonstrated consistent track record of being a trusted advisor within large, mid-size and small accounts Ability to leverage a consultative approach to drive positive outcomes for clients Fluent German is an advantage but not essential Ability to gain executive credibility, understand organizational political dynamics and competitive awareness Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year. Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. Want to learn more? Visit the other sections of our website to find out more. Get to know about your recruitment journey. Be part of the future of our workforce - check out internship and job opportunities.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 26, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 26, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 26, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Elizabeth Michael Associates Ltd
Nottingham, Nottinghamshire
Executive PA to CEO Salary: £35,000 £40,000 DOE Location: Office-based initially, hybrid working after settling-in period, Nottingham Benefits: 25 days holiday + bank holidays Pension Private Medical Insurance This is not a traditional PA role and that s exactly why it will suit the right person. We re recruiting an exceptional Personal Assistant to support a highly driven, entrepreneurial CEO. This is a demanding, fast-paced role working at senior level, where priorities can change quickly, plans regularly move, and everything feels urgent . If you thrive in that environment rather than feel overwhelmed by it, read on. The role You ll be the trusted right-hand to the CEO acting as both gatekeeper and problem-solver, balancing traditional PA responsibilities with a strong client-facing element. One minute you may be managing diaries and preparing for meetings, the next you ll be liaising directly with high-value clients or adapting plans that have just gone out of the window. This role requires judgement, resilience and confidence . You ll need to know when to protect the CEO s time, when to escalate, and when to act independently. What really matters in this role This role is all about people skills and adaptability . You must be: Comfortable working closely with CEOs, founders and entrepreneurs Confident dealing with clients professionally and warmly Able to remain calm, organised and solutions-focused under pressure Highly adaptable - plans change, priorities shift and pace is fast Naturally proactive and reactive - you spot issues before they land, but act fast when they do Resilient and unflappable - this is a high-expectations environment You ll need to be happy with flexibility; there may be occasions where the CEO calls before the standard start time, and you ll need to be comfortable with that level of commitment. Experience & style Proven experience as a PA / EA at senior or executive level Strong diary management and organisational skills Professional, confident and personable communication style Able to think independently and make sound judgement calls Thrives in a fast-moving, changeable environment The person you ll be supporting You ll be working for a fair, personable and genuinely supportive CEO but one with high standards and big expectations. This is an exciting opportunity for someone who wants a challenge, enjoys working at pace, and understands what it takes to support at this level. If you re looking for a role where you can truly add value, be trusted, and be at the heart of the business this could be an outstanding opportunity. EMA25
Apr 25, 2026
Full time
Executive PA to CEO Salary: £35,000 £40,000 DOE Location: Office-based initially, hybrid working after settling-in period, Nottingham Benefits: 25 days holiday + bank holidays Pension Private Medical Insurance This is not a traditional PA role and that s exactly why it will suit the right person. We re recruiting an exceptional Personal Assistant to support a highly driven, entrepreneurial CEO. This is a demanding, fast-paced role working at senior level, where priorities can change quickly, plans regularly move, and everything feels urgent . If you thrive in that environment rather than feel overwhelmed by it, read on. The role You ll be the trusted right-hand to the CEO acting as both gatekeeper and problem-solver, balancing traditional PA responsibilities with a strong client-facing element. One minute you may be managing diaries and preparing for meetings, the next you ll be liaising directly with high-value clients or adapting plans that have just gone out of the window. This role requires judgement, resilience and confidence . You ll need to know when to protect the CEO s time, when to escalate, and when to act independently. What really matters in this role This role is all about people skills and adaptability . You must be: Comfortable working closely with CEOs, founders and entrepreneurs Confident dealing with clients professionally and warmly Able to remain calm, organised and solutions-focused under pressure Highly adaptable - plans change, priorities shift and pace is fast Naturally proactive and reactive - you spot issues before they land, but act fast when they do Resilient and unflappable - this is a high-expectations environment You ll need to be happy with flexibility; there may be occasions where the CEO calls before the standard start time, and you ll need to be comfortable with that level of commitment. Experience & style Proven experience as a PA / EA at senior or executive level Strong diary management and organisational skills Professional, confident and personable communication style Able to think independently and make sound judgement calls Thrives in a fast-moving, changeable environment The person you ll be supporting You ll be working for a fair, personable and genuinely supportive CEO but one with high standards and big expectations. This is an exciting opportunity for someone who wants a challenge, enjoys working at pace, and understands what it takes to support at this level. If you re looking for a role where you can truly add value, be trusted, and be at the heart of the business this could be an outstanding opportunity. EMA25
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 25, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
A rare opportunity to become Finance Lead within a small, established organisation, working part-time and flexibly. This is a broad, hands-on role offering real autonomy, variety and the chance to make a visible impact. Youll work closely with the CEO, supporting both day-to-day operations and longer-term planning, while helping to strengthen and modernise finance processes click apply for full job details
Apr 25, 2026
Full time
A rare opportunity to become Finance Lead within a small, established organisation, working part-time and flexibly. This is a broad, hands-on role offering real autonomy, variety and the chance to make a visible impact. Youll work closely with the CEO, supporting both day-to-day operations and longer-term planning, while helping to strengthen and modernise finance processes click apply for full job details
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 25, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Head of Operations Our client, a successful tech scale-up, cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, exercise and sustainable lifestyle changes. They now seek to appoint a Head of Operations to build systems and processes across several departments, with the clear aim of translating strategy into execution. Your specific responsibilities as Head of Operations will include: Leading several departments, including Customer Service, Project Delivery, IT and HR Guiding daily operational performance via a team of Department Heads Instigating clear targets Building scalable and robust frameworks Eliminating system and process friction Delivering measurable improvements in efficiency across systems, processes and teams Driving the adoption of automation and AI Taking C-Suite strategy and turning it into clear operational plans and outcomes Keeping operational reporting relevant Ensuring robust governance of data protection and regulatory compliance Reporting directly to the CEO As Head of Operations, you will need: Experience at a similar level in a rapidly scaling business (preferably tech-enabled and high growth) A history of running multiple functions simultaneously A track record in improving operational efficiency and performance Strong hands-on leadership skills Proven commercial nous A data-driven approach Well-honed communication skills Ability to bring structure, clarity and momentum Rewards & benefits: 70-90k 25 days holiday + bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity and paternity pay Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Apr 25, 2026
Full time
Head of Operations Our client, a successful tech scale-up, cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, exercise and sustainable lifestyle changes. They now seek to appoint a Head of Operations to build systems and processes across several departments, with the clear aim of translating strategy into execution. Your specific responsibilities as Head of Operations will include: Leading several departments, including Customer Service, Project Delivery, IT and HR Guiding daily operational performance via a team of Department Heads Instigating clear targets Building scalable and robust frameworks Eliminating system and process friction Delivering measurable improvements in efficiency across systems, processes and teams Driving the adoption of automation and AI Taking C-Suite strategy and turning it into clear operational plans and outcomes Keeping operational reporting relevant Ensuring robust governance of data protection and regulatory compliance Reporting directly to the CEO As Head of Operations, you will need: Experience at a similar level in a rapidly scaling business (preferably tech-enabled and high growth) A history of running multiple functions simultaneously A track record in improving operational efficiency and performance Strong hands-on leadership skills Proven commercial nous A data-driven approach Well-honed communication skills Ability to bring structure, clarity and momentum Rewards & benefits: 70-90k 25 days holiday + bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity and paternity pay Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Career Choices Dewis Gyrfa Ltd
Bristol, Gloucestershire
Interim Chief Financial Officer (6 Month FTC) Bristol £100,000-£110,000 Charles Maidment, from the Hays Bristol Senior Finance Contracts & Interim team, is working on an exclusive interim CFO opportunity with a well regarded UK government agency, based in Bristol. This is an urgent appointment, created by an unexpected leaver, offering a genuine Number 1 in Finance mandate at executive level. The Opportunity This hands on interim role will suit an experienced CFO who can hit the ground running, partner confidently with the CEO and COO, and provide clear financial leadership at a critical time. You'll lead and stabilise the finance function while: Driving the team through a pending audit Acting as senior sponsor on a live finance system change Providing strategic input while remaining operationally credible The remit covers Finance and Commercial / Procurement teams. What We're Looking For Proven interim CFO or 1 Finance lead experience (public sector or complex environments beneficial) Strong strategic presence, with the ability to operate hands on when needed Comfortable influencing at Board and Executive level Confident leading audit, governance, and systems transformation Resilient, pragmatic leader who can steady the ship quickly Location & Contract Bristol based office, with hybrid working Some UK travel aligned to Board and leadership meetings Initial 6 month fixed term contract £100,000-£110,000 For a confidential discussion, contact Charles Maidment at Hays Bristol
Apr 25, 2026
Full time
Interim Chief Financial Officer (6 Month FTC) Bristol £100,000-£110,000 Charles Maidment, from the Hays Bristol Senior Finance Contracts & Interim team, is working on an exclusive interim CFO opportunity with a well regarded UK government agency, based in Bristol. This is an urgent appointment, created by an unexpected leaver, offering a genuine Number 1 in Finance mandate at executive level. The Opportunity This hands on interim role will suit an experienced CFO who can hit the ground running, partner confidently with the CEO and COO, and provide clear financial leadership at a critical time. You'll lead and stabilise the finance function while: Driving the team through a pending audit Acting as senior sponsor on a live finance system change Providing strategic input while remaining operationally credible The remit covers Finance and Commercial / Procurement teams. What We're Looking For Proven interim CFO or 1 Finance lead experience (public sector or complex environments beneficial) Strong strategic presence, with the ability to operate hands on when needed Comfortable influencing at Board and Executive level Confident leading audit, governance, and systems transformation Resilient, pragmatic leader who can steady the ship quickly Location & Contract Bristol based office, with hybrid working Some UK travel aligned to Board and leadership meetings Initial 6 month fixed term contract £100,000-£110,000 For a confidential discussion, contact Charles Maidment at Hays Bristol
We are currently looking for a highly organised and proactive Office Manager to join our client's growing business on a part-time basis. This is an exciting opportunity to join a high-performing team, ensuring the smooth day-to-day running of the office and offering support to the CEO as necessary. Job Title: Office Manager Location: Wokingham Salary: 35,000- 40,000 FTE Type: Permanent, Part-Time Hours: 22.5 hours per week The hours can be relatively flexible spread across 5 days of the week or condensed to 3 full days. Responsibilities include but are not limited to: Coordinate meetings including sending out invites and preparing meeting rooms Attend meetings, take minutes and distribute notes in a timely manner Monitor actions and ensure follow-ups are completed Oversee general facilities management and day-to-day office operations Ensure health and safety compliance, including routine checks (e.g. fire safety equipment) Manage office supplies and maintain appropriate stock levels Act as a key point of contact for office-related queries Provide any requested administrative support to the CEO Other ad hoc responsibilities as required What we are looking for: Strong organisational skills with excellent attention to detail Previous experience with minute taking Ability to manage multiple priorities effectively Confident communicator, both written and verbal Interpersonal skills with a proactive approach to work Previous experience in an Office Management position If you are interested in this opportunity, please apply to be considered! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 25, 2026
Full time
We are currently looking for a highly organised and proactive Office Manager to join our client's growing business on a part-time basis. This is an exciting opportunity to join a high-performing team, ensuring the smooth day-to-day running of the office and offering support to the CEO as necessary. Job Title: Office Manager Location: Wokingham Salary: 35,000- 40,000 FTE Type: Permanent, Part-Time Hours: 22.5 hours per week The hours can be relatively flexible spread across 5 days of the week or condensed to 3 full days. Responsibilities include but are not limited to: Coordinate meetings including sending out invites and preparing meeting rooms Attend meetings, take minutes and distribute notes in a timely manner Monitor actions and ensure follow-ups are completed Oversee general facilities management and day-to-day office operations Ensure health and safety compliance, including routine checks (e.g. fire safety equipment) Manage office supplies and maintain appropriate stock levels Act as a key point of contact for office-related queries Provide any requested administrative support to the CEO Other ad hoc responsibilities as required What we are looking for: Strong organisational skills with excellent attention to detail Previous experience with minute taking Ability to manage multiple priorities effectively Confident communicator, both written and verbal Interpersonal skills with a proactive approach to work Previous experience in an Office Management position If you are interested in this opportunity, please apply to be considered! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Operations Executive Central Manchester Salary - Up to £30,000 This is a fantastic opportunity to join a growing business operating in a highly innovative and future-focused environment. Our client has a strong emphasis on long-term thinking, innovation and building high-quality relationships, they have created a business that is genuinely different in its approach. As the growth continues, they are looking to appoint an Operations Executive to support the smooth day-to-day running of the office while also providing direct support to the CEO. This is a varied and hands-on role, suited to someone who enjoys being at the centre of a business and takes pride in keeping things organised, efficient and running smoothly. It's a great opportunity for someone who thrives in a fast-paced environment and enjoys working across office support, onboarding, coordination and executive assistance. Key responsibilities: Coordinating onboarding for new starters, ensuring everything is in place for a smooth and welcoming start Arranging system access, login details and IT equipment ahead of day one Collecting and checking right to work documentation Maintaining the fixed asset register for office equipment Organising welcome lunches for new starters Booking travel and accommodation as required Supporting the day-to-day running of the office Monitoring and replenishing office stock Liaising with relevant teams to resolve facilities issues Providing EA support to the CEO Maintaining supplier records and relationships Monitoring supplier usage and flagging upcoming licence renewals Coordinating meetings and managing complex diary scheduling Organising team events and socials Tracking receipts and following up on expense submissions daily The ideal profile: Previous experience in an office coordination, operations support or EA role Highly organised with strong attention to detail Proactive, reliable and comfortable managing a broad range of responsibilities Strong communication skills and a confident approach when dealing with stakeholders across the business Able to manage competing priorities in a busy, fast-moving environment Positive, practical and happy to take ownership This is an excellent opportunity to join a business with real momentum, in a role that offers plenty of variety, visibility and the chance to make a genuine impact.
Apr 25, 2026
Contractor
Operations Executive Central Manchester Salary - Up to £30,000 This is a fantastic opportunity to join a growing business operating in a highly innovative and future-focused environment. Our client has a strong emphasis on long-term thinking, innovation and building high-quality relationships, they have created a business that is genuinely different in its approach. As the growth continues, they are looking to appoint an Operations Executive to support the smooth day-to-day running of the office while also providing direct support to the CEO. This is a varied and hands-on role, suited to someone who enjoys being at the centre of a business and takes pride in keeping things organised, efficient and running smoothly. It's a great opportunity for someone who thrives in a fast-paced environment and enjoys working across office support, onboarding, coordination and executive assistance. Key responsibilities: Coordinating onboarding for new starters, ensuring everything is in place for a smooth and welcoming start Arranging system access, login details and IT equipment ahead of day one Collecting and checking right to work documentation Maintaining the fixed asset register for office equipment Organising welcome lunches for new starters Booking travel and accommodation as required Supporting the day-to-day running of the office Monitoring and replenishing office stock Liaising with relevant teams to resolve facilities issues Providing EA support to the CEO Maintaining supplier records and relationships Monitoring supplier usage and flagging upcoming licence renewals Coordinating meetings and managing complex diary scheduling Organising team events and socials Tracking receipts and following up on expense submissions daily The ideal profile: Previous experience in an office coordination, operations support or EA role Highly organised with strong attention to detail Proactive, reliable and comfortable managing a broad range of responsibilities Strong communication skills and a confident approach when dealing with stakeholders across the business Able to manage competing priorities in a busy, fast-moving environment Positive, practical and happy to take ownership This is an excellent opportunity to join a business with real momentum, in a role that offers plenty of variety, visibility and the chance to make a genuine impact.
Do you have a strong interest in the business world? Do you genuinely enjoy building customer relationships? In this role, you will be responsible for your own client portfolio and interact daily with Heads of Investor Relations and CFOs of listed companies. Modular Finance provides tools for listed companies and financial market players to create efficiency and transparency in the capital markets. We are expanding further in the UK, and we are now looking for another star to join our Customer Success team. About Us We are a stable, fast-growing, and entrepreneurial data and SaaS company within the fintech sector, with around 90 employees. We have a very strong customer focus and strive to always exceed customer expectations. We enjoy a fast pace, freedom with responsibility, and working as a team. New colleagues also have the opportunity to become shareholders and take part in our continued journey. About the Role Our Customer Success team currently consists of 12 colleagues across the Stockholm and London offices, all of whom play a significant role in our business by working daily to strengthen relationships with our most important asset - our customers. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. To succeed, you must become an expert in our products and our customer-related processes. In short, you are the CEO of your own client portfolio. For the right person, there are great opportunities for growth. Your main responsibilities will include: Nurturing and developing our customer relationships End-to-end onboarding of new customers Acting as a bridge for product feedback between customers and the product team Help handling incoming support requests Driving projects independently and collaboratively A Day in the Life of a Customer Success Manager 08.30 - 09.00: Scan the morning news to stay up to date with market events 09.00 - 10.00: Onboarding meeting with a new customer 10.00 - 11.00: Meeting with the product team to sync on updates and test new features to ensure you're comfortable selling and instructing clients 11.00 - 12.00: Training session for a new user at a listed company 12.00 - 13.00: Lunch with colleagues 13.00 - 14.00: Sit in on a colleague's sales meeting with one of your clients 14.00 - 15.00: Project meeting for your own initiative on how to improve our onboarding structure 15.00 - 17.00: Review and follow-up on active integration processes 17.00 - 17.30: Answering customer questions Your Profile To succeed in this role, you need: A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. Excellent communication and presenting skills Genuine interest in the stock market and finance industry To thrive, you should be structured, take ownership of your work, and ensure tasks are completed on time. You have a customer centric mindset and are passionate about delivering the best possible service. You are a good listener, solution oriented, down to earth, and possess strong social skills. You enjoy working in a fast paced environment, both independently and as part of a team. What We Offer A workplace that promotes learning and knowledge sharing within our field. Fast growth with excellent opportunities for professional development for the right person. A strong team spirit and joint company activities, such as "after-works" and larger events. A stable company with competitive salary and health insurance Equity/ownership in Modular Finance after the completed probationary period. Terms: Permanent position with an initial 6-month probationary period Start date: As soon as possible Location: London We apply a hybrid model with the majority of the week in the office. Occasional travel to our headquarters in Stockholm may be required. Note that your employment is conditional upon you being legally entitled to live and work in the UK.
Apr 25, 2026
Full time
Do you have a strong interest in the business world? Do you genuinely enjoy building customer relationships? In this role, you will be responsible for your own client portfolio and interact daily with Heads of Investor Relations and CFOs of listed companies. Modular Finance provides tools for listed companies and financial market players to create efficiency and transparency in the capital markets. We are expanding further in the UK, and we are now looking for another star to join our Customer Success team. About Us We are a stable, fast-growing, and entrepreneurial data and SaaS company within the fintech sector, with around 90 employees. We have a very strong customer focus and strive to always exceed customer expectations. We enjoy a fast pace, freedom with responsibility, and working as a team. New colleagues also have the opportunity to become shareholders and take part in our continued journey. About the Role Our Customer Success team currently consists of 12 colleagues across the Stockholm and London offices, all of whom play a significant role in our business by working daily to strengthen relationships with our most important asset - our customers. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. To succeed, you must become an expert in our products and our customer-related processes. In short, you are the CEO of your own client portfolio. For the right person, there are great opportunities for growth. Your main responsibilities will include: Nurturing and developing our customer relationships End-to-end onboarding of new customers Acting as a bridge for product feedback between customers and the product team Help handling incoming support requests Driving projects independently and collaboratively A Day in the Life of a Customer Success Manager 08.30 - 09.00: Scan the morning news to stay up to date with market events 09.00 - 10.00: Onboarding meeting with a new customer 10.00 - 11.00: Meeting with the product team to sync on updates and test new features to ensure you're comfortable selling and instructing clients 11.00 - 12.00: Training session for a new user at a listed company 12.00 - 13.00: Lunch with colleagues 13.00 - 14.00: Sit in on a colleague's sales meeting with one of your clients 14.00 - 15.00: Project meeting for your own initiative on how to improve our onboarding structure 15.00 - 17.00: Review and follow-up on active integration processes 17.00 - 17.30: Answering customer questions Your Profile To succeed in this role, you need: A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. Excellent communication and presenting skills Genuine interest in the stock market and finance industry To thrive, you should be structured, take ownership of your work, and ensure tasks are completed on time. You have a customer centric mindset and are passionate about delivering the best possible service. You are a good listener, solution oriented, down to earth, and possess strong social skills. You enjoy working in a fast paced environment, both independently and as part of a team. What We Offer A workplace that promotes learning and knowledge sharing within our field. Fast growth with excellent opportunities for professional development for the right person. A strong team spirit and joint company activities, such as "after-works" and larger events. A stable company with competitive salary and health insurance Equity/ownership in Modular Finance after the completed probationary period. Terms: Permanent position with an initial 6-month probationary period Start date: As soon as possible Location: London We apply a hybrid model with the majority of the week in the office. Occasional travel to our headquarters in Stockholm may be required. Note that your employment is conditional upon you being legally entitled to live and work in the UK.
The National Council of Young Mens Christian Associations of the United States of America
The Hampshire Regional YMCA is seeking a senior leader to help guide the long-term vision of our organization! Under the direction of the CEO, the Operations Director oversees the operation of the Y and participates in volunteer and staff development, financial development, and collaboration with community stakeholders. Department oversight may include: Membership, Aquatics, Youth, Facilities, Community Impact Development and Marketing, dependent on needs of the YMCA. This role provides supervision to program directors, including staff and program operations and development to achieve financial and strategic goals. This individual acts as a senior level leader of the YMCA and is able to support CEO role as needed. Our ideal candidate has built their career around nonprofit management; YMCA experience is strongly preferred but other candidates will be considered. Qualifications Bachelor's degree in management, human services, recreation, business or related field, plus five years related experience or training, or equivalent combination of education and experience preferred. Five or more years of staff management experience, preferably in a YMCA or other similarly related organization. Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, program and fund development/management. Prefer knowledge of, and previous experience with membership sales, business operations, and acquisition and retention strategies. Ability to establish and maintain collaborations with community organizations. YMCA Team Leader or Multi-Team/Branch Leader certification preferred. Handle multiple tasks, work independently, problem-solve and possess effective time- management skills. Knowledge of membership programming as it relates to the YMCA. CPR/AED/FA certification acquired within 90 days of hire
Apr 25, 2026
Full time
The Hampshire Regional YMCA is seeking a senior leader to help guide the long-term vision of our organization! Under the direction of the CEO, the Operations Director oversees the operation of the Y and participates in volunteer and staff development, financial development, and collaboration with community stakeholders. Department oversight may include: Membership, Aquatics, Youth, Facilities, Community Impact Development and Marketing, dependent on needs of the YMCA. This role provides supervision to program directors, including staff and program operations and development to achieve financial and strategic goals. This individual acts as a senior level leader of the YMCA and is able to support CEO role as needed. Our ideal candidate has built their career around nonprofit management; YMCA experience is strongly preferred but other candidates will be considered. Qualifications Bachelor's degree in management, human services, recreation, business or related field, plus five years related experience or training, or equivalent combination of education and experience preferred. Five or more years of staff management experience, preferably in a YMCA or other similarly related organization. Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, program and fund development/management. Prefer knowledge of, and previous experience with membership sales, business operations, and acquisition and retention strategies. Ability to establish and maintain collaborations with community organizations. YMCA Team Leader or Multi-Team/Branch Leader certification preferred. Handle multiple tasks, work independently, problem-solve and possess effective time- management skills. Knowledge of membership programming as it relates to the YMCA. CPR/AED/FA certification acquired within 90 days of hire
Zachary Daniels Recruitment
Hammersmith And Fulham, London
Managing Director This is a rare opportunity for a Managing Director to take charge of a large-scale, multi-location business undergoing significant evolution and expansion. With a broad national footprint and a complex operating model, the business is poised for its next phase of growth. The focus now is on sharpening commercial delivery, enhancing the end-to-end customer experience and building a more agile, performance-led organisation. Reporting to the Group CEO and sitting on the Executive Leadership Team, the Managing Director will assume full accountability for business performance, long-term direction and cultural alignment. This is a senior P&L role suited to a commercially astute and operationally credible Managing Director who can lead from the front in a dynamic environment. The Managing Director will guide a large, distributed operation through change bringing clarity to priorities, pace to execution and cohesion across teams while ensuring strong financial outcomes and a compelling customer proposition. What Success Looks Like (12-24 Months) Greater clarity and transparency of performance, with stronger forecasting, insight and grip across all locations Noticeable uplift in customer engagement and value through more effective proposition design and delivery A well-sequenced and executed approach to growth initiatives with clear returns and minimal execution drift A more empowered operating environment where leaders take ownership and act decisively Smoother, more reliable day-to-day operations, with fewer breakdowns and stronger cross-functional alignment A strengthened senior team, with improved depth, capability and readiness for future challenges Key Responsibilities Strategic Leadership Define a clear direction for the division, aligning priorities with overall business goals. Ensure plans are practical, focused and executed with pace. Act as a credible figurehead, building strong relationships internally and externally. Commercial & Financial Performance Hold full accountability for financial outcomes, ensuring disciplined management of revenue, cost and investment. Refine the commercial approach to maximise returns, strengthen local performance and respond effectively to market dynamics. Operational Excellence Oversee a complex, multi-site operation, ensuring consistency, control and continuous improvement. Introduce ways of working that enable scalability, efficiency and a high-quality customer experience. People & Culture Build a motivated and aligned leadership team, setting clear expectations and fostering a culture of ownership and ambition. Develop internal capability and create a strong pipeline of future leaders. Executive Leadership Contribution Play a central role at Executive level, contributing to broader business strategy and decision-making. Provide insight, challenge and collaboration across the leadership team. About You Experience leading a large, operationally complex, multi-site business Strong commercial judgement with accountability for financial performance A track record of delivering change and improving business performance An engaging leadership style that builds alignment and accountability Able to balance strategic thinking with hands-on delivery Comfortable operating in a fast-moving, evolving environment Whats on offer Our client can offer a salary of up to 230,000, package and LTIP BBBH36004
Apr 25, 2026
Full time
Managing Director This is a rare opportunity for a Managing Director to take charge of a large-scale, multi-location business undergoing significant evolution and expansion. With a broad national footprint and a complex operating model, the business is poised for its next phase of growth. The focus now is on sharpening commercial delivery, enhancing the end-to-end customer experience and building a more agile, performance-led organisation. Reporting to the Group CEO and sitting on the Executive Leadership Team, the Managing Director will assume full accountability for business performance, long-term direction and cultural alignment. This is a senior P&L role suited to a commercially astute and operationally credible Managing Director who can lead from the front in a dynamic environment. The Managing Director will guide a large, distributed operation through change bringing clarity to priorities, pace to execution and cohesion across teams while ensuring strong financial outcomes and a compelling customer proposition. What Success Looks Like (12-24 Months) Greater clarity and transparency of performance, with stronger forecasting, insight and grip across all locations Noticeable uplift in customer engagement and value through more effective proposition design and delivery A well-sequenced and executed approach to growth initiatives with clear returns and minimal execution drift A more empowered operating environment where leaders take ownership and act decisively Smoother, more reliable day-to-day operations, with fewer breakdowns and stronger cross-functional alignment A strengthened senior team, with improved depth, capability and readiness for future challenges Key Responsibilities Strategic Leadership Define a clear direction for the division, aligning priorities with overall business goals. Ensure plans are practical, focused and executed with pace. Act as a credible figurehead, building strong relationships internally and externally. Commercial & Financial Performance Hold full accountability for financial outcomes, ensuring disciplined management of revenue, cost and investment. Refine the commercial approach to maximise returns, strengthen local performance and respond effectively to market dynamics. Operational Excellence Oversee a complex, multi-site operation, ensuring consistency, control and continuous improvement. Introduce ways of working that enable scalability, efficiency and a high-quality customer experience. People & Culture Build a motivated and aligned leadership team, setting clear expectations and fostering a culture of ownership and ambition. Develop internal capability and create a strong pipeline of future leaders. Executive Leadership Contribution Play a central role at Executive level, contributing to broader business strategy and decision-making. Provide insight, challenge and collaboration across the leadership team. About You Experience leading a large, operationally complex, multi-site business Strong commercial judgement with accountability for financial performance A track record of delivering change and improving business performance An engaging leadership style that builds alignment and accountability Able to balance strategic thinking with hands-on delivery Comfortable operating in a fast-moving, evolving environment Whats on offer Our client can offer a salary of up to 230,000, package and LTIP BBBH36004
The Philharmonia is seeking a confident, bright and well-organised Co-ordinator to support the CEO and wider Executive Team in their role as leaders, by supporting with research, artistic planning co-ordination, external and internal stakeholder and project liaison as well as diary management. Ready to fast track your career in concerts or general management for an orchestra? This role will suit an ambitious music or arts administrator, who is both knowledgeable and passionate about orchestral music. This is a phenomenal opportunity for a proactive and highly self-motivated individual to gain insight into all aspects of senior orchestral management. You will be able to evidence skills at problem solving, project work and relationship management and must show discretion and tact when dealing with matters of a confidential nature. You must have excellent verbal and written communication skills and good technical music knowledge. Working in a fast-paced, busy environment, the Co-ordinator will have the ability to think outside the box and provide effective solutions to everyday operational challenges swiftly and calmly. The role is based full-time at our Bankside Office in London, with regular attendance at concerts, board and committee meetings and donor events, which often occur outside office hours. Key Responsibilities Acting as first point of contact for the Executive Office, ensuring it functions smoothly and efficiently by liaising and coordinating with other members of the Executive, the Board and external stakeholders Managing the CEO s diary, scheduling appointments and arranging travel itineraries; making bookings, arranging payments, maintaining simple budgetary and expenses records Handling calls and correspondence, preparing briefing documents and presentations, managing annual cycle of concert invitations Supporting the artistic planning function with research and project work on repertoire and artists Managing the repertoire clash-checking process, including accurate and up-to-date record-keeping and season co-ordination with Southbank Centre Supporting the CEO and Board Secretary by ensuring that day-to-day governance arrangements are working effectively; providing administrative support to the Board and other Committees including drafting and checking agendas, collating and circulating papers, professional minute-taking, pursuing of agreed actions, booking and setting up meeting spaces Leading on specific projects or initiatives for the Executive, under the direction of the CEO Looking after day-to-day building/office operations as part of a team Handling a range of conflicting priorities and ensuring the CEO s office maintains an open and outward-facing approach, while dealing with all matters in a confidential and timely manner, being trusted implicitly with sensitive information Skills and Qualifications Graduate level with 2 years professional work experience A background in the arts is desirable, either having studied arts administration/music/ management or with relevant comparable experience working in an arts organisation Experience carrying out programme, artist and music industry research Confidence in report writing and presenting is essential, with excellent MS Office skills Good knowledge of artists, orchestral repertoire and the classical music business Strong admin talents this role is admin heavy Highly organised and process-driven Meticulous attention to detail Proactive and solutions-oriented approach, demonstrating a high degree of self-motivation Excellent communication and relationship building skills Flexible attitude and enjoys working in a demanding and ever-changing environment Strong work ethic including time management and ability to work to deadlines Demonstrates absolute discretion when handling confidential or commercially sensitive information
Apr 25, 2026
Full time
The Philharmonia is seeking a confident, bright and well-organised Co-ordinator to support the CEO and wider Executive Team in their role as leaders, by supporting with research, artistic planning co-ordination, external and internal stakeholder and project liaison as well as diary management. Ready to fast track your career in concerts or general management for an orchestra? This role will suit an ambitious music or arts administrator, who is both knowledgeable and passionate about orchestral music. This is a phenomenal opportunity for a proactive and highly self-motivated individual to gain insight into all aspects of senior orchestral management. You will be able to evidence skills at problem solving, project work and relationship management and must show discretion and tact when dealing with matters of a confidential nature. You must have excellent verbal and written communication skills and good technical music knowledge. Working in a fast-paced, busy environment, the Co-ordinator will have the ability to think outside the box and provide effective solutions to everyday operational challenges swiftly and calmly. The role is based full-time at our Bankside Office in London, with regular attendance at concerts, board and committee meetings and donor events, which often occur outside office hours. Key Responsibilities Acting as first point of contact for the Executive Office, ensuring it functions smoothly and efficiently by liaising and coordinating with other members of the Executive, the Board and external stakeholders Managing the CEO s diary, scheduling appointments and arranging travel itineraries; making bookings, arranging payments, maintaining simple budgetary and expenses records Handling calls and correspondence, preparing briefing documents and presentations, managing annual cycle of concert invitations Supporting the artistic planning function with research and project work on repertoire and artists Managing the repertoire clash-checking process, including accurate and up-to-date record-keeping and season co-ordination with Southbank Centre Supporting the CEO and Board Secretary by ensuring that day-to-day governance arrangements are working effectively; providing administrative support to the Board and other Committees including drafting and checking agendas, collating and circulating papers, professional minute-taking, pursuing of agreed actions, booking and setting up meeting spaces Leading on specific projects or initiatives for the Executive, under the direction of the CEO Looking after day-to-day building/office operations as part of a team Handling a range of conflicting priorities and ensuring the CEO s office maintains an open and outward-facing approach, while dealing with all matters in a confidential and timely manner, being trusted implicitly with sensitive information Skills and Qualifications Graduate level with 2 years professional work experience A background in the arts is desirable, either having studied arts administration/music/ management or with relevant comparable experience working in an arts organisation Experience carrying out programme, artist and music industry research Confidence in report writing and presenting is essential, with excellent MS Office skills Good knowledge of artists, orchestral repertoire and the classical music business Strong admin talents this role is admin heavy Highly organised and process-driven Meticulous attention to detail Proactive and solutions-oriented approach, demonstrating a high degree of self-motivation Excellent communication and relationship building skills Flexible attitude and enjoys working in a demanding and ever-changing environment Strong work ethic including time management and ability to work to deadlines Demonstrates absolute discretion when handling confidential or commercially sensitive information
Prospectus is delighted to be supporting our client in the recruitment of a Company Secretary. Working closely with the CEO and board, the role is part time, working 2 days per week. The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion. The Company Secretary plays a critical governance and compliance role within the organisation. Responsible for ensuring the company complies with legal and regulatory requirements, the Company Secretary supports the Board of Directors, oversees statutory filings, and facilitates best practices in corporate governance. This role is essential in maintaining the integrity of the organisation's governance framework, supporting board effectiveness, and ensuring accurate and timely communication with stakeholders and regulatory bodies, including Companies House and, where applicable, the Charity Commission or Financial Conduct Authority (FCA). The successful candidate will have proven experience in a similar role and will be ICSA/CGI qualified or working toward the qualification. You will also have a strong understanding of UK company law and corporate governance frameworks with high attention to detail and discretion when handling confidential information. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. At Prospectus, we re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Apr 25, 2026
Full time
Prospectus is delighted to be supporting our client in the recruitment of a Company Secretary. Working closely with the CEO and board, the role is part time, working 2 days per week. The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion. The Company Secretary plays a critical governance and compliance role within the organisation. Responsible for ensuring the company complies with legal and regulatory requirements, the Company Secretary supports the Board of Directors, oversees statutory filings, and facilitates best practices in corporate governance. This role is essential in maintaining the integrity of the organisation's governance framework, supporting board effectiveness, and ensuring accurate and timely communication with stakeholders and regulatory bodies, including Companies House and, where applicable, the Charity Commission or Financial Conduct Authority (FCA). The successful candidate will have proven experience in a similar role and will be ICSA/CGI qualified or working toward the qualification. You will also have a strong understanding of UK company law and corporate governance frameworks with high attention to detail and discretion when handling confidential information. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. At Prospectus, we re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to . Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity s online presence.
Apr 25, 2026
Full time
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to . Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity s online presence.
Who are we? Snapper is a technology company that offers high-powered data solutions to the global public transport market. We help our clients deliver intelligent and adaptable public transport solutions and exceptional user experiences. We create excellent experiences in public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role The purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs discovery, setup, and implementation to ensure a smooth Mosaiq go-live. Training and Education: Deliver webinars, docs, tutorials, and personalised sessions so customers use Mosaiq effectively for their specific requirements. Account Management: Primary contact for customers; support Snapper's partners to manage relationships, engage proactively on evolving needs, assist daily, advise on escalation, and spot upsell/cross-sell opportunities. Customer Advocacy: Represent customer needs to Product and Sales; champion Mosaiq to help customers realise maximum value. Retention and Renewals: Drive satisfaction and durable relationships; monitor health metrics, flag risk/churn, act early on issues, and support renewals and upsell. Customer Feedback and Insights: Capture feedback, goals, and challenges to inform product priorities and equip Marketing with compelling customer stories. Metrics and Reporting: Track and analyse KPIs - customer satisfaction, retention, and upsell/cross-sell revenue. What we're looking for Strong commercial experience as a CSM, within a customer-centric SaaS environment, ideally working closely with both partners and direct customers. A proven background in understanding customer needs, proposing solutions and services and strong empathy for partners and end-users. Prior experience working in a best-practice CS environment and an ability to deliver an excellent customer experience. Great verbal and written communication skills - you must be able to concisely articulate important technical messages with confidence. An analytical and commercially aware CS Specialist. You understand the metrics, KPIs and deliverables that drive great customer experience and revenue predictability. Our Values Being Resilient. Using a positive mindset to handle change Acting with Integrity. Being open and honest with each other. Fostering a safe space for the sharing of our thoughts and ideas. An Innovative outlook. Looking at problems through as many lenses as we can. Applying it to people, processes, personal development, etc; not just code. We expect this as individuals and collectively. Collaborating. Anything of value happens through a team. No one person has all of the skills to solve our customers' problems. We're inclusive and open to all voices. Building Excellence. Not to be confused with perfection. Making sure measures are clear and fit for purpose. And celebrating it as we go. What we offer Salary: Genuinely competitive - we can share full details during the initial interview stages ️ Holidays: 27 days annual leave (plus bank holidays) Wellbeing: Wellbeing days, 10 days sick leave per year + an awesome people-first culture Tech / Home Office Allowance: Annual £250 towards tech tools & your working-from-home costs Perks: Pension contribution, personal insurance package, L&D budget, Cycle to Work scheme, awesome transparent and employee-first culture Working Setup: Hybrid model - 3 days per week in our brand new office in central Belfast. Interview Process 3 stages (incl. presentation). Introductory Screening Interview with our Talent Partner (Video - 30 mins) F2F with Customer Success Lead and Director of Business Development + one of the team (60-75 mins, including presentation task) Final video interview with People & Culture Lead and CEO (30-45 mins) Snapper offers an inclusive environment celebrating diversity and enabling everyone to flourish. We want the best you, however you turn up. Bring your worldview, faith, family, tattoos, hobbies, or whatever it is that makes you special.
Apr 25, 2026
Full time
Who are we? Snapper is a technology company that offers high-powered data solutions to the global public transport market. We help our clients deliver intelligent and adaptable public transport solutions and exceptional user experiences. We create excellent experiences in public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role The purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs discovery, setup, and implementation to ensure a smooth Mosaiq go-live. Training and Education: Deliver webinars, docs, tutorials, and personalised sessions so customers use Mosaiq effectively for their specific requirements. Account Management: Primary contact for customers; support Snapper's partners to manage relationships, engage proactively on evolving needs, assist daily, advise on escalation, and spot upsell/cross-sell opportunities. Customer Advocacy: Represent customer needs to Product and Sales; champion Mosaiq to help customers realise maximum value. Retention and Renewals: Drive satisfaction and durable relationships; monitor health metrics, flag risk/churn, act early on issues, and support renewals and upsell. Customer Feedback and Insights: Capture feedback, goals, and challenges to inform product priorities and equip Marketing with compelling customer stories. Metrics and Reporting: Track and analyse KPIs - customer satisfaction, retention, and upsell/cross-sell revenue. What we're looking for Strong commercial experience as a CSM, within a customer-centric SaaS environment, ideally working closely with both partners and direct customers. A proven background in understanding customer needs, proposing solutions and services and strong empathy for partners and end-users. Prior experience working in a best-practice CS environment and an ability to deliver an excellent customer experience. Great verbal and written communication skills - you must be able to concisely articulate important technical messages with confidence. An analytical and commercially aware CS Specialist. You understand the metrics, KPIs and deliverables that drive great customer experience and revenue predictability. Our Values Being Resilient. Using a positive mindset to handle change Acting with Integrity. Being open and honest with each other. Fostering a safe space for the sharing of our thoughts and ideas. An Innovative outlook. Looking at problems through as many lenses as we can. Applying it to people, processes, personal development, etc; not just code. We expect this as individuals and collectively. Collaborating. Anything of value happens through a team. No one person has all of the skills to solve our customers' problems. We're inclusive and open to all voices. Building Excellence. Not to be confused with perfection. Making sure measures are clear and fit for purpose. And celebrating it as we go. What we offer Salary: Genuinely competitive - we can share full details during the initial interview stages ️ Holidays: 27 days annual leave (plus bank holidays) Wellbeing: Wellbeing days, 10 days sick leave per year + an awesome people-first culture Tech / Home Office Allowance: Annual £250 towards tech tools & your working-from-home costs Perks: Pension contribution, personal insurance package, L&D budget, Cycle to Work scheme, awesome transparent and employee-first culture Working Setup: Hybrid model - 3 days per week in our brand new office in central Belfast. Interview Process 3 stages (incl. presentation). Introductory Screening Interview with our Talent Partner (Video - 30 mins) F2F with Customer Success Lead and Director of Business Development + one of the team (60-75 mins, including presentation task) Final video interview with People & Culture Lead and CEO (30-45 mins) Snapper offers an inclusive environment celebrating diversity and enabling everyone to flourish. We want the best you, however you turn up. Bring your worldview, faith, family, tattoos, hobbies, or whatever it is that makes you special.
