Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
About the role We are looking for a Compliance Business Partner to join our Risk and Compliance function here at Superscript. You will play a key role in supporting the business to maintain strong regulatory standards while enabling sustainable commercial growth. You will work closely with senior stakeholders across broking, underwriting, partnerships, product, and operations, providing clear, pragmatic regulatory advice and ensuring that compliance frameworks are effectively embedded across the organisation. Reporting directly into the Fractional Compliance Leader, this role is suited to someone with between 3-6 years' experience in a compliance, risk, or regulatory role within a regulated financial services environment, ideally within an insurance broker. This is a hands on second line role, requiring strong technical knowledge of Financial Conduct Authority requirements and the ability to influence and partner with the business in a fast paced, digital insurance environment. What you'll get up to: Act as a trusted compliance advisor to business units, providing clear and practical guidance on regulatory obligations and best practice. Build strong working relationships with underwriting, partnerships, product, and claims teams to support compliant decision-making. Provide independent challenge on: Product governance and fair value assessments Distribution arrangements, including agency approvals and partner due diligence Customer journeys, communications, and customer outcome Monitor regulatory developments (e.g. FCA publications, thematic reviews, enforcement activity) and assess their impact on the business. Interpret and advise on FCA rules and guidance, including ICOBS, SYSC, and Consumer Duty. Conduct gap analysis against new or evolving regulatory requirements. Provide second line oversight and challenge on the implementation of regulatory change across the business. Support the development, implementation, and ongoing enhancement of compliance frameworks, policies, and procedures. Own and coordinate the review and update of compliance policies, ensuring appropriate governance, version control, and approval processes are followed. Oversee the documentation of key compliance processes and controls. Support the design and execution of a risk based Compliance Monitoring Plan (CMP). Conduct thematic reviews and control testing across key regulatory areas, including financial promotions, product governance, vulnerable customers, and distribution. Track and validate remediation actions to ensure issues are effectively addressed. Maintain oversight of financial promotions approval processes, and agency and Appointed Representative frameworks. Support with breach identification, escalation, and remediation, as well as complaints and conduct risk outputs, including root cause analysis. Support the delivery and ongoing embedding of key regulatory initiatives, including Consumer Duty, fair value assessment, and conduct risk frameworks. Ensure regulatory expectations are reflected in day to day business activities and decision-making. Support regulatory reporting and submissions, including FCA returns and SUP 15 notifications. Prepare and review compliance Management Information for governance forums, including the Risk & Compliance Committee and Conduct Risk Committee. Support the production of Consumer Duty Board reporting. Escalate material regulatory risks and issues to senior management and governance forums where appropriate. About you: 3-6 years' experience in a compliance, risk, or regulatory role within an FCA-regulated financial services environment. Experience working for an insurance broker is essential. Strong understanding of FCA regulatory requirements, including consumer duty, conduct risk principles, ICOBS and SYSC Experience supporting governance structures, regulatory reporting, and compliance frameworks. Experience in compliance monitoring, thematic reviews, and oversight activities. Ability to interpret regulation and translate it into practical, business-focused guidance. Strong stakeholder management and communication skills. In return, we offer you: A competitive salary and the ability to grow your career 25 days holiday - so there's plenty of time for work, rest and play Hybrid way of working for the perfect work / life balance Vitality private health and dental insurance Added benefits including competitive pension and salary sacrifice Access to financial wellbeing platform Mintago Full access to Spill, our mental health platform Cycle to work scheme Fun and modern office environment with regular team social events City ofLondon location
Apr 30, 2026
Full time
About the role We are looking for a Compliance Business Partner to join our Risk and Compliance function here at Superscript. You will play a key role in supporting the business to maintain strong regulatory standards while enabling sustainable commercial growth. You will work closely with senior stakeholders across broking, underwriting, partnerships, product, and operations, providing clear, pragmatic regulatory advice and ensuring that compliance frameworks are effectively embedded across the organisation. Reporting directly into the Fractional Compliance Leader, this role is suited to someone with between 3-6 years' experience in a compliance, risk, or regulatory role within a regulated financial services environment, ideally within an insurance broker. This is a hands on second line role, requiring strong technical knowledge of Financial Conduct Authority requirements and the ability to influence and partner with the business in a fast paced, digital insurance environment. What you'll get up to: Act as a trusted compliance advisor to business units, providing clear and practical guidance on regulatory obligations and best practice. Build strong working relationships with underwriting, partnerships, product, and claims teams to support compliant decision-making. Provide independent challenge on: Product governance and fair value assessments Distribution arrangements, including agency approvals and partner due diligence Customer journeys, communications, and customer outcome Monitor regulatory developments (e.g. FCA publications, thematic reviews, enforcement activity) and assess their impact on the business. Interpret and advise on FCA rules and guidance, including ICOBS, SYSC, and Consumer Duty. Conduct gap analysis against new or evolving regulatory requirements. Provide second line oversight and challenge on the implementation of regulatory change across the business. Support the development, implementation, and ongoing enhancement of compliance frameworks, policies, and procedures. Own and coordinate the review and update of compliance policies, ensuring appropriate governance, version control, and approval processes are followed. Oversee the documentation of key compliance processes and controls. Support the design and execution of a risk based Compliance Monitoring Plan (CMP). Conduct thematic reviews and control testing across key regulatory areas, including financial promotions, product governance, vulnerable customers, and distribution. Track and validate remediation actions to ensure issues are effectively addressed. Maintain oversight of financial promotions approval processes, and agency and Appointed Representative frameworks. Support with breach identification, escalation, and remediation, as well as complaints and conduct risk outputs, including root cause analysis. Support the delivery and ongoing embedding of key regulatory initiatives, including Consumer Duty, fair value assessment, and conduct risk frameworks. Ensure regulatory expectations are reflected in day to day business activities and decision-making. Support regulatory reporting and submissions, including FCA returns and SUP 15 notifications. Prepare and review compliance Management Information for governance forums, including the Risk & Compliance Committee and Conduct Risk Committee. Support the production of Consumer Duty Board reporting. Escalate material regulatory risks and issues to senior management and governance forums where appropriate. About you: 3-6 years' experience in a compliance, risk, or regulatory role within an FCA-regulated financial services environment. Experience working for an insurance broker is essential. Strong understanding of FCA regulatory requirements, including consumer duty, conduct risk principles, ICOBS and SYSC Experience supporting governance structures, regulatory reporting, and compliance frameworks. Experience in compliance monitoring, thematic reviews, and oversight activities. Ability to interpret regulation and translate it into practical, business-focused guidance. Strong stakeholder management and communication skills. In return, we offer you: A competitive salary and the ability to grow your career 25 days holiday - so there's plenty of time for work, rest and play Hybrid way of working for the perfect work / life balance Vitality private health and dental insurance Added benefits including competitive pension and salary sacrifice Access to financial wellbeing platform Mintago Full access to Spill, our mental health platform Cycle to work scheme Fun and modern office environment with regular team social events City ofLondon location
About the role We are seeking a growth minded Finance Lead to take full ownership of our financial ecosystem. This isn't just a role for someone to "do the books", we need a builder. You will be the architect of our financial infrastructure as we scale from c. 100 people today toward our next major milestones. As our first full-time Finance Lead, you will bridge the gap between meticulous operational execution (bookkeeping, payroll, and compliance) and high-level strategic partnership. You will be a key advisor to the leadership team, ensuring our unit economics are robust, our growth is sustainable, and our data is investor ready at all times. What you'll be doing Strategic Financial Partnership: Act as an adviser to senior management, providing deep dive analysis into margins, CAC/LTV, business unit budget performance, and runway to inform critical business decisions. Operational Excellence: Manage the end to end financial operations, including bookkeeping, management and statutory accounts preparation, supplier payments, invoicing, and payroll for our c.100 person team. System Building: Evaluate, implement, and optimise a modern "finance stack" (ERP, expenses, payroll) that can handle the complexity of a rapidly scaling business. Fundraising & Investor Relations: Maintain a "clean" cap table and lead the preparation of financial due diligence for future capital raises and board reporting. Budgeting & Forecasting: Own the company's rolling financial model, providing proactive scenario based forecasting. Compliance & Audit: Ensure we remain fully compliant with UK regulations, managing the annual audit process and tax matters (including R&D tax credits, EIS & EMI compliance). Qualifications Qualified Professional: You are ACA, ACCA, or CIMA qualified with significant post qualified experience, ideally within a high growth startup or scale up environment. The "Full-Stack" Mindset: You are equally comfortable getting your hands dirty in the ledger as you are presenting a 3 year strategic plan to the Board. Data Driven: Advanced Excel/Google Sheets skills are a given, but you also have the ability to translate "noise" into actionable insights. Process Obsessed: You hate manual entry. You are constantly looking for ways to automate workflows and tighten internal controls. Communication: You can explain complex financial concepts to non finance stakeholders without using jargon. Attention to Detail: High level of accuracy and attention to detail in financial reporting and data analysis. Adaptability and Problem solving: Ability to work in a fast paced, dynamic environment and solve complex financial challenges. Ethical Conduct: Demonstrated commitment to ethical conduct and high standards of integrity in financial management. Team player: Ability to collaborate effectively with cross functional teams and build strong working relationships. Desirable Capital Raise Experience: You have previously navigated a Series A/B funding round or worked within a business that has successfully raised external capital. Benefits Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment Join a firm with genuine purpose and impact on our customers, along with a strong moral code
Apr 30, 2026
Full time
About the role We are seeking a growth minded Finance Lead to take full ownership of our financial ecosystem. This isn't just a role for someone to "do the books", we need a builder. You will be the architect of our financial infrastructure as we scale from c. 100 people today toward our next major milestones. As our first full-time Finance Lead, you will bridge the gap between meticulous operational execution (bookkeeping, payroll, and compliance) and high-level strategic partnership. You will be a key advisor to the leadership team, ensuring our unit economics are robust, our growth is sustainable, and our data is investor ready at all times. What you'll be doing Strategic Financial Partnership: Act as an adviser to senior management, providing deep dive analysis into margins, CAC/LTV, business unit budget performance, and runway to inform critical business decisions. Operational Excellence: Manage the end to end financial operations, including bookkeeping, management and statutory accounts preparation, supplier payments, invoicing, and payroll for our c.100 person team. System Building: Evaluate, implement, and optimise a modern "finance stack" (ERP, expenses, payroll) that can handle the complexity of a rapidly scaling business. Fundraising & Investor Relations: Maintain a "clean" cap table and lead the preparation of financial due diligence for future capital raises and board reporting. Budgeting & Forecasting: Own the company's rolling financial model, providing proactive scenario based forecasting. Compliance & Audit: Ensure we remain fully compliant with UK regulations, managing the annual audit process and tax matters (including R&D tax credits, EIS & EMI compliance). Qualifications Qualified Professional: You are ACA, ACCA, or CIMA qualified with significant post qualified experience, ideally within a high growth startup or scale up environment. The "Full-Stack" Mindset: You are equally comfortable getting your hands dirty in the ledger as you are presenting a 3 year strategic plan to the Board. Data Driven: Advanced Excel/Google Sheets skills are a given, but you also have the ability to translate "noise" into actionable insights. Process Obsessed: You hate manual entry. You are constantly looking for ways to automate workflows and tighten internal controls. Communication: You can explain complex financial concepts to non finance stakeholders without using jargon. Attention to Detail: High level of accuracy and attention to detail in financial reporting and data analysis. Adaptability and Problem solving: Ability to work in a fast paced, dynamic environment and solve complex financial challenges. Ethical Conduct: Demonstrated commitment to ethical conduct and high standards of integrity in financial management. Team player: Ability to collaborate effectively with cross functional teams and build strong working relationships. Desirable Capital Raise Experience: You have previously navigated a Series A/B funding round or worked within a business that has successfully raised external capital. Benefits Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment Join a firm with genuine purpose and impact on our customers, along with a strong moral code
Finance Manager (12 month FTC) - Professional Services - London (Hybrid) - £75,000 - £85,000 Your new company A growing, international professional services organisation with a diverse client portfolio is seeking a Finance Manager to join its London-based team. The business operates across multiple entities and delivers high-quality services to a global customer base. You will be joining a collaborative, forward-thinking environment where continuous improvement and professional development are encouraged. Your new role Your responsibilities will include: Supporting the preparation and consolidation of monthly management accounts and financial reports. Reviewing results, identifying variances and presenting key findings to senior finance stakeholders. Assisting with the monitoring, maintenance and reporting of budgets, forecasts and cashflow. Providing team leadership in partnership with the Financial Controller. Training and developing junior members of the finance team, supporting their progression and performance. Ensuring robust financial controls, processes and project governance are maintained to the highest standards. Working with teams across the business to support efficiency initiatives and process improvement. Ensuring ongoing compliance with local accounting, tax, legal and reporting requirements, including liaison with external advisors. Overseeing best-practice record-keeping and ensuring accurate and up-to-date electronic filing of documentation. What you'll need to succeed ACA/ACCA qualified with post-qualification experience. Multi-currency/entity experience Experience in professional services. Advanced Excel skills and excellent attention to detail. Strong communication and project management abilities. What you'll get in return You will receive a competitive salary and join a dynamic, supportive team with opportunities to contribute to ongoing operational improvements and add value across the organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Full time
Finance Manager (12 month FTC) - Professional Services - London (Hybrid) - £75,000 - £85,000 Your new company A growing, international professional services organisation with a diverse client portfolio is seeking a Finance Manager to join its London-based team. The business operates across multiple entities and delivers high-quality services to a global customer base. You will be joining a collaborative, forward-thinking environment where continuous improvement and professional development are encouraged. Your new role Your responsibilities will include: Supporting the preparation and consolidation of monthly management accounts and financial reports. Reviewing results, identifying variances and presenting key findings to senior finance stakeholders. Assisting with the monitoring, maintenance and reporting of budgets, forecasts and cashflow. Providing team leadership in partnership with the Financial Controller. Training and developing junior members of the finance team, supporting their progression and performance. Ensuring robust financial controls, processes and project governance are maintained to the highest standards. Working with teams across the business to support efficiency initiatives and process improvement. Ensuring ongoing compliance with local accounting, tax, legal and reporting requirements, including liaison with external advisors. Overseeing best-practice record-keeping and ensuring accurate and up-to-date electronic filing of documentation. What you'll need to succeed ACA/ACCA qualified with post-qualification experience. Multi-currency/entity experience Experience in professional services. Advanced Excel skills and excellent attention to detail. Strong communication and project management abilities. What you'll get in return You will receive a competitive salary and join a dynamic, supportive team with opportunities to contribute to ongoing operational improvements and add value across the organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: 25,602 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Advisor. The ideal candidate will be able to demonstrate inbound customer service experience. You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Advisor: Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. If you are interested in the Customer Service Advisor role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Apr 30, 2026
Full time
Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: 25,602 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Advisor. The ideal candidate will be able to demonstrate inbound customer service experience. You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Advisor: Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. If you are interested in the Customer Service Advisor role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include: Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor. Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues. Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience. Promoting Services: Inform customers about our banking products and services to enhance their experience. Staying Compliant: Adhere to company policies and banking regulations to maintain security and confidentiality. Who We're Looking For: If you're ready to take on this exciting role, you should possess: A positive attitude and a passion for helping others. Excellent communication skills, both verbal and written. Problem-solving abilities to assist customers effectively. Previous experience in customer service or banking (preferred but not essential). The ability to work well in a fast-paced team environment. What We Offer: A competitive salary that reflects your skills and experience. Comprehensive training to ensure you're fully prepared for success. Opportunities for professional development and career advancement. A vibrant workplace culture that celebrates teamwork and innovation. Employee benefits that support your well-being and work-life balance. Ready to Make a Difference? If you're excited about providing top-notch customer service and want to be part of a growing team, we encourage you to apply! Don't miss out on this fantastic opportunity to kickstart your career in banking. Application Deadline: We're looking to fill this position quickly, so don't wait! Apply today and take the first step toward a rewarding career with us! Join us in making banking better for everyone! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Contractor
Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include: Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor. Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues. Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience. Promoting Services: Inform customers about our banking products and services to enhance their experience. Staying Compliant: Adhere to company policies and banking regulations to maintain security and confidentiality. Who We're Looking For: If you're ready to take on this exciting role, you should possess: A positive attitude and a passion for helping others. Excellent communication skills, both verbal and written. Problem-solving abilities to assist customers effectively. Previous experience in customer service or banking (preferred but not essential). The ability to work well in a fast-paced team environment. What We Offer: A competitive salary that reflects your skills and experience. Comprehensive training to ensure you're fully prepared for success. Opportunities for professional development and career advancement. A vibrant workplace culture that celebrates teamwork and innovation. Employee benefits that support your well-being and work-life balance. Ready to Make a Difference? If you're excited about providing top-notch customer service and want to be part of a growing team, we encourage you to apply! Don't miss out on this fantastic opportunity to kickstart your career in banking. Application Deadline: We're looking to fill this position quickly, so don't wait! Apply today and take the first step toward a rewarding career with us! Join us in making banking better for everyone! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectives
Apr 30, 2026
Full time
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectives
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectivesElsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we
Apr 30, 2026
Full time
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectivesElsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we
The role of Private Banking Manager in the financial services industry involves managing a portfolio of high-net-worth clients, providing tailored banking and financial solutions to meet their needs. Based in Winchester, this permanent position focuses on delivering exceptional customer service while growing and maintaining strong client relationships. Client Details This opportunity is with a well-established organisation within the financial services and banking industry. As a professional entity with a strong emphasis on client satisfaction, the company is known for its commitment to delivering personalised banking solutions. The organisation operates as part of a medium-sized enterprise with a reputable presence in its sector based on excellent customer relationships. Description The Private Banking Manager will have a strong focus on lending (mortgages), wealth and deposit growth, and managing all aspects of the customer relationship within the portfolio, including including preparation of credit applications and ensuring our clients have full knowledge of the Bank's services. Manage and grow a portfolio of high-net-worth clients, ensuring their financial needs are met with tailored solutions. Provide expert advice on a range of private banking products and services, including lending and investment opportunities. Develop and maintain long-term relationships with clients, ensuring a high level of satisfaction and trust. Proactively identify opportunities to grow the portfolio through networking and referrals. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor and manage financial risks associated with client portfolios. Stay updated with industry regulations and ensure compliance with all relevant policies and procedures. Prepare detailed client reports and maintain accurate records of interactions and transactions. Profile A successful Private Banking Manager should have: Proven expertise in private banking, wealth management, or a related field within financial services. Proven experience of managing a customer portfolio, largely of professionals, business owners and high net worth individuals, ideally within a relationship-focused banking model, brokerage, independent financial advisory (IFA) or similar financial background. Familiarity with local market dynamics, professionals, existing broker networks A strong understanding of banking and financial products, including lending and investments. Experince of writing credit proposals and assessing credit worthiness Exceptional relationship management and interpersonal skills. Strong analytical and problem-solving abilities to provide tailored solutions to clients. Excellent communication and presentation skills. A client-focused approach with a commitment to delivering high-quality service. Professional qualifications in finance or banking are desirable. Job Offer Competitive salary 15% non contributory pension Generous annual holiday offering Profit share scheme Opportunities for professional growth within the financial services industry. Work in a supportive and professional environment in Winchester. Permanent role offering job security and career progression. If you are looking to advance your career as a Private Banking Manager in Winchester, we encourage you to apply and seize this rewarding opportunity today!
Apr 30, 2026
Full time
The role of Private Banking Manager in the financial services industry involves managing a portfolio of high-net-worth clients, providing tailored banking and financial solutions to meet their needs. Based in Winchester, this permanent position focuses on delivering exceptional customer service while growing and maintaining strong client relationships. Client Details This opportunity is with a well-established organisation within the financial services and banking industry. As a professional entity with a strong emphasis on client satisfaction, the company is known for its commitment to delivering personalised banking solutions. The organisation operates as part of a medium-sized enterprise with a reputable presence in its sector based on excellent customer relationships. Description The Private Banking Manager will have a strong focus on lending (mortgages), wealth and deposit growth, and managing all aspects of the customer relationship within the portfolio, including including preparation of credit applications and ensuring our clients have full knowledge of the Bank's services. Manage and grow a portfolio of high-net-worth clients, ensuring their financial needs are met with tailored solutions. Provide expert advice on a range of private banking products and services, including lending and investment opportunities. Develop and maintain long-term relationships with clients, ensuring a high level of satisfaction and trust. Proactively identify opportunities to grow the portfolio through networking and referrals. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor and manage financial risks associated with client portfolios. Stay updated with industry regulations and ensure compliance with all relevant policies and procedures. Prepare detailed client reports and maintain accurate records of interactions and transactions. Profile A successful Private Banking Manager should have: Proven expertise in private banking, wealth management, or a related field within financial services. Proven experience of managing a customer portfolio, largely of professionals, business owners and high net worth individuals, ideally within a relationship-focused banking model, brokerage, independent financial advisory (IFA) or similar financial background. Familiarity with local market dynamics, professionals, existing broker networks A strong understanding of banking and financial products, including lending and investments. Experince of writing credit proposals and assessing credit worthiness Exceptional relationship management and interpersonal skills. Strong analytical and problem-solving abilities to provide tailored solutions to clients. Excellent communication and presentation skills. A client-focused approach with a commitment to delivering high-quality service. Professional qualifications in finance or banking are desirable. Job Offer Competitive salary 15% non contributory pension Generous annual holiday offering Profit share scheme Opportunities for professional growth within the financial services industry. Work in a supportive and professional environment in Winchester. Permanent role offering job security and career progression. If you are looking to advance your career as a Private Banking Manager in Winchester, we encourage you to apply and seize this rewarding opportunity today!
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
Apr 30, 2026
Full time
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
Customer Service Advisor Banking Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 29, 2026
Full time
Customer Service Advisor Banking Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
