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insurance customer support specialist
Universal Business Team
Finance Assistant
Universal Business Team Bradley Stoke, Gloucestershire
Finance Assistant Bristol Benefits: 35,000 - 40,000+ depending on experience + profit share bonus scheme and more Full-time - 37.5 hour week (8am to 4pm with flex) Overview We are currently recruiting on behalf of a growing and forward-thinking construction business operating within a dynamic, project-led environment. The organisation specialises in commercial fit-out and high-specification laboratory projects, delivering complex and detail-driven schemes for a broad range of clients across the UK. Known for its commitment to quality, precision and technical expertise, the business works closely with clients to deliver functional, innovative and fully compliant spaces across both commercial and specialist sectors. This is an excellent opportunity to join a business offering a competitive salary, profit share bonus scheme, 25 days holiday plus bank holidays, and genuine opportunities for career progression. The successful candidate will be joining a supportive environment where development is encouraged and contributions are genuinely valued. The company culture is built on Integrity, Respect, Trust, Honesty, Responsibility and Consistency, creating a professional and collaborative working environment. The Role This is a key position within the finance function, supporting the Head of Finance and working closely with operational teams across the business. The Finance Assistant will play an important role in ensuring financial accuracy, maintaining robust processes, and supporting the smooth running of subcontractor and supplier payments. Key Responsibilities Processing a high volume of supplier and subcontractor invoices accurately and efficiently Managing and reconciling supplier accounts, resolving discrepancies in a timely manner Administering subcontractor payments, including valuations, retentions and payment certifications Liaising with Project Managers and Quantity Surveyors to verify and resolve financial queries Supporting CIS processes and ensuring compliance with subcontractor requirements Managing Domestic Reverse Charge VAT transactions Assisting with VAT returns and monthly CIS submissions Processing timesheets and company credit card transactions Maintaining supplier and subcontractor records, including insurance and compliance documentation Setting up new suppliers and subcontractors, including credit checks and due diligence to ensure continuity of supply Handling supplier queries professionally and efficiently Identifying opportunities to improve financial processes and controls Requirements The ideal candidate will be an experienced finance professional with a background in the construction sector. They will demonstrate a strong understanding of industry-specific requirements and a proactive, detail-focused approach. Key requirements include: Previous experience within a construction or project-based business Strong working knowledge of CIS and Domestic Reverse Charge VAT Experience managing subcontractor payments and supplier relationships Experience carrying out credit checks on new customers and suppliers High levels of accuracy and attention to detail Ability to manage multiple priorities in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive, organised and solutions-focused mindset AAT Level 3 (or working towards) Benefits Competitive salary of 35,000 - 40,000+ depending on experience Profit share bonus scheme 25 days holiday plus bank holidays Career progression opportunities within a growing organisation Exposure to a wide range of financial processes within a project-led environment Application This is an excellent opportunity for a motivated Finance Assistant looking to develop their career within a fast-paced and evolving construction business. Interested candidates are encouraged to apply for further details.
Apr 22, 2026
Full time
Finance Assistant Bristol Benefits: 35,000 - 40,000+ depending on experience + profit share bonus scheme and more Full-time - 37.5 hour week (8am to 4pm with flex) Overview We are currently recruiting on behalf of a growing and forward-thinking construction business operating within a dynamic, project-led environment. The organisation specialises in commercial fit-out and high-specification laboratory projects, delivering complex and detail-driven schemes for a broad range of clients across the UK. Known for its commitment to quality, precision and technical expertise, the business works closely with clients to deliver functional, innovative and fully compliant spaces across both commercial and specialist sectors. This is an excellent opportunity to join a business offering a competitive salary, profit share bonus scheme, 25 days holiday plus bank holidays, and genuine opportunities for career progression. The successful candidate will be joining a supportive environment where development is encouraged and contributions are genuinely valued. The company culture is built on Integrity, Respect, Trust, Honesty, Responsibility and Consistency, creating a professional and collaborative working environment. The Role This is a key position within the finance function, supporting the Head of Finance and working closely with operational teams across the business. The Finance Assistant will play an important role in ensuring financial accuracy, maintaining robust processes, and supporting the smooth running of subcontractor and supplier payments. Key Responsibilities Processing a high volume of supplier and subcontractor invoices accurately and efficiently Managing and reconciling supplier accounts, resolving discrepancies in a timely manner Administering subcontractor payments, including valuations, retentions and payment certifications Liaising with Project Managers and Quantity Surveyors to verify and resolve financial queries Supporting CIS processes and ensuring compliance with subcontractor requirements Managing Domestic Reverse Charge VAT transactions Assisting with VAT returns and monthly CIS submissions Processing timesheets and company credit card transactions Maintaining supplier and subcontractor records, including insurance and compliance documentation Setting up new suppliers and subcontractors, including credit checks and due diligence to ensure continuity of supply Handling supplier queries professionally and efficiently Identifying opportunities to improve financial processes and controls Requirements The ideal candidate will be an experienced finance professional with a background in the construction sector. They will demonstrate a strong understanding of industry-specific requirements and a proactive, detail-focused approach. Key requirements include: Previous experience within a construction or project-based business Strong working knowledge of CIS and Domestic Reverse Charge VAT Experience managing subcontractor payments and supplier relationships Experience carrying out credit checks on new customers and suppliers High levels of accuracy and attention to detail Ability to manage multiple priorities in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive, organised and solutions-focused mindset AAT Level 3 (or working towards) Benefits Competitive salary of 35,000 - 40,000+ depending on experience Profit share bonus scheme 25 days holiday plus bank holidays Career progression opportunities within a growing organisation Exposure to a wide range of financial processes within a project-led environment Application This is an excellent opportunity for a motivated Finance Assistant looking to develop their career within a fast-paced and evolving construction business. Interested candidates are encouraged to apply for further details.
Aviva
Insurance Customer Support Specialist
Aviva Wallington, Surrey
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Support Specialist
Aviva Woolston, Warrington
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Jackie Kerr Recruitment Ltd
Electrical Design Engineer
Jackie Kerr Recruitment Ltd Chippenham, Wiltshire
Electrical Design Engineer Chippenham Salary Dependent on Experience Our client is an environmental engineering specialist and they are looking for an Electrical Design Engineer to join their growing company! Roles and Responsibilities Design of both bespoke and standard control panels, as well as electrical installation schematics, for a variety of wastewater treatment projects Create detailed electrical schematics, 2D layouts, and wiring diagrams for control panels, compliant with customer specifications and industry standards using CAD software for electrical design (AutoCAD Electrical, EPLAN, or similar) Collaborate with cross-functional teams to integrate electrical systems into new machinery Interfacing with different internal and external stakeholders Support the panel assembly team during build and testing phases of control panels Document design revisions, support DCNs (Design Change Notices), and participate in design reviews Support the commissioning team to ensure successful FAT and SAT Ideal Candidate Solid understanding of low-voltage motor control panel design You will be proficient in CAD software for electrical design (AutoCAD Electrical, EPLAN, or similar) Experience with machine safety and functional safety standards (e.g., ISO 13849) Completed a formal qualification in an Engineering discipline Able to demonstrate a practical approach to engineering to develop cost effective solution that meet customer requirements You will have good verbal and written communication skills Conversant with an internal ERP system after a period of training Working Hours and Benefits Monday to Friday: 8:00am / 8:30am to 16:00pm / 16:30pm 40 hours a week 23 days holiday (which 3 of those will need to be saved for Christmas shutdown) and with the completion of each year of service (providing you have worked a full holiday year - Jan - Dec) you will receive an additional day's holiday up to a maximum of 33 days after ten years 4 % employer pension, employee contribution is 4%, we increase our contribution after 5 years to 6% Company discretionary bonus: 10 % of the company's profit before tax is annually shared amongst all employees - you will receive it pro-rata for the previous financial year Sick Bonus: £50 a quarter Death in Service 3 x your annual salary Private Medical Insurance (AXA) on completion of the probationary period Cycle to Work Scheme Sick Pay (10 days during the first 12 months, over 12 months - 4 weeks and after that it is discretionary) EAP 24/7 with Health Assured Training & Development Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Apr 22, 2026
Full time
Electrical Design Engineer Chippenham Salary Dependent on Experience Our client is an environmental engineering specialist and they are looking for an Electrical Design Engineer to join their growing company! Roles and Responsibilities Design of both bespoke and standard control panels, as well as electrical installation schematics, for a variety of wastewater treatment projects Create detailed electrical schematics, 2D layouts, and wiring diagrams for control panels, compliant with customer specifications and industry standards using CAD software for electrical design (AutoCAD Electrical, EPLAN, or similar) Collaborate with cross-functional teams to integrate electrical systems into new machinery Interfacing with different internal and external stakeholders Support the panel assembly team during build and testing phases of control panels Document design revisions, support DCNs (Design Change Notices), and participate in design reviews Support the commissioning team to ensure successful FAT and SAT Ideal Candidate Solid understanding of low-voltage motor control panel design You will be proficient in CAD software for electrical design (AutoCAD Electrical, EPLAN, or similar) Experience with machine safety and functional safety standards (e.g., ISO 13849) Completed a formal qualification in an Engineering discipline Able to demonstrate a practical approach to engineering to develop cost effective solution that meet customer requirements You will have good verbal and written communication skills Conversant with an internal ERP system after a period of training Working Hours and Benefits Monday to Friday: 8:00am / 8:30am to 16:00pm / 16:30pm 40 hours a week 23 days holiday (which 3 of those will need to be saved for Christmas shutdown) and with the completion of each year of service (providing you have worked a full holiday year - Jan - Dec) you will receive an additional day's holiday up to a maximum of 33 days after ten years 4 % employer pension, employee contribution is 4%, we increase our contribution after 5 years to 6% Company discretionary bonus: 10 % of the company's profit before tax is annually shared amongst all employees - you will receive it pro-rata for the previous financial year Sick Bonus: £50 a quarter Death in Service 3 x your annual salary Private Medical Insurance (AXA) on completion of the probationary period Cycle to Work Scheme Sick Pay (10 days during the first 12 months, over 12 months - 4 weeks and after that it is discretionary) EAP 24/7 with Health Assured Training & Development Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Aviva
Support Specialist
Aviva City, London
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Insurance Customer Support Specialist
Aviva Cowes, Isle of Wight
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Support Specialist
Aviva East Dean, Sussex
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Ashberry Recruitment
Casual Residential Childcare Worker
Ashberry Recruitment
Ashberry Recruitment represent hundreds of experienced Residential Support Workers across the North & Midlands for casual, ad-hoc and temporary work with our specialist social care clients. Presently we are keen to identify new staff to supplement our current team of amazing support workers and are particularly interested in candidates who wish to work on this basis, with young people residing in the care system across the Wolverhampton area. We are looking for candidates with experience of working within a children's home and/or leaving care environment. An NVQL3 Residential Child Care qualification would be advantageous but isn't essential. Our bank workers are dependable, reliable and committed. We need workers who can be available at short notice, across 7 days to include weekends, days, evenings, nights & sleeps. Ideally with their own transport, and business insurance is desirable. Ashberry offer very competitive rates of pay, complying with Agency Worker Regulations and an incomparable customer service. Candidates are kept busy, looked after and paid in a timely manner. Immediate work is available on successful completion of pre-employment checks so please get in touch ASAP if you're interested. We can't wait to hear from you
Apr 22, 2026
Seasonal
Ashberry Recruitment represent hundreds of experienced Residential Support Workers across the North & Midlands for casual, ad-hoc and temporary work with our specialist social care clients. Presently we are keen to identify new staff to supplement our current team of amazing support workers and are particularly interested in candidates who wish to work on this basis, with young people residing in the care system across the Wolverhampton area. We are looking for candidates with experience of working within a children's home and/or leaving care environment. An NVQL3 Residential Child Care qualification would be advantageous but isn't essential. Our bank workers are dependable, reliable and committed. We need workers who can be available at short notice, across 7 days to include weekends, days, evenings, nights & sleeps. Ideally with their own transport, and business insurance is desirable. Ashberry offer very competitive rates of pay, complying with Agency Worker Regulations and an incomparable customer service. Candidates are kept busy, looked after and paid in a timely manner. Immediate work is available on successful completion of pre-employment checks so please get in touch ASAP if you're interested. We can't wait to hear from you
Aviva
Support Specialist
Aviva Whiteparish, Wiltshire
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Insurance Customer Support Specialist
Aviva Whiteparish, Wiltshire
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Support Specialist
Aviva East Cowes, Isle of Wight
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Metropolitan Thames Valley
Carpenter - Multi-Skilled
Metropolitan Thames Valley
Carpenter Multi-Skilled Home Counties £38,803 - £40,845 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and access to regular employee forums and feedback groups? Then please read on . The Role We are recruiting for an experienced multi-skilled Carpenter with experience of working within a social housing or local authority environment. You will undertake carpentry and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. Please only apply if you have experience working as a carpenter with extended skills having previously worked in social housing. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 22, 2026
Full time
Carpenter Multi-Skilled Home Counties £38,803 - £40,845 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and access to regular employee forums and feedback groups? Then please read on . The Role We are recruiting for an experienced multi-skilled Carpenter with experience of working within a social housing or local authority environment. You will undertake carpentry and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. Please only apply if you have experience working as a carpenter with extended skills having previously worked in social housing. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Lead Intelligence Analyst - Resilience and Crisis Team
Quilter Plc
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 3Location: LondonDepartment: Operational Resilience & PropertyContract: PermanentThe Lead Intelligence Analyst Role in the Resilience and Crisis Team (RCT) sits within a team of two operational resilience specialists, a lead Analyst focused on Incident Response and one Analyst to support with Intelligence gathering, assessment and prioritisation.The Lead intelligence Analyst is responsible for the proactive collection, analysis, evaluation and dissemination of all-source material within the 24/7 Resilience and Crisis Team, alongside the Analyst. They are responsible for ensuing intelligence threat trends are accurate and reflected in the testing and exercising prioritisation schedule across the business. They will prepare briefings for intelligence threats across the Quilter business, including travel risk assessments and briefings for staff.The RCT is responsible for ensuring all work conducted is of direct relevance to protecting both the organisation and the safety and security of company personnel, property and reputation. Key Responsibilities: To consistently produce high quality assessments and reports relating to tactical threats as well as insightful strategic analysis to inform Resilience and Crisis Team functions. Work within a 24/7 RCT to fully support the requirements of the business, including an On Call Rota. Maintain, and further develop, intelligence flows and analytical applications within the RCT. Participate in special projects as required by the RCT Manager. Work with existing members of staff to meet existing intelligence requirements and establish best practice. Lead subject matter expertise work streams as directed by the RCT Manager. Support the facilitation of crisis management training, deliver specialist presentations and design crisis exercise scenarios. Utilise intelligence related tools and platforms to ensure intelligence is up to date. Forge relationships with Operational Resilience, Crisis Management and Cyber Threat SME's across both the private and public sectors. Review updates in relation to resilience and crisis management activities to determine necessary changes to supporting governance documentation. Take ownership of documentation reviews based on business and regulatory changes ensuring frameworks, standards and procedures remain robust and compliant.# About You Outstanding interpersonal skills to create effective and enduring relationships with internal and external stakeholders who work closely with the RCT and across the business. Exceptional research and analytical skills across all -source streams. Excellent written and communication skills. Experience in providing both written and verbal briefings on Intelligence Threats. Strong time management. An innovative thinker with the ability to work independently within a fast-paced environment. Highly skilled in interpreting, and developing, inferences from multiple intelligence products. An investigative mindset. Sound judgement when prioritising conflicting demands. Positive, self-motivated and dedicated to task delivery. A team player who is proactive in supporting others and sharing knowledge. Qualifications: Qualifications in any relevant field are preferred, but not required, or relevant operational experience gained in a Corporate, Military, Law Enforcement or Government agency sphere. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and
Apr 22, 2026
Full time
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 3Location: LondonDepartment: Operational Resilience & PropertyContract: PermanentThe Lead Intelligence Analyst Role in the Resilience and Crisis Team (RCT) sits within a team of two operational resilience specialists, a lead Analyst focused on Incident Response and one Analyst to support with Intelligence gathering, assessment and prioritisation.The Lead intelligence Analyst is responsible for the proactive collection, analysis, evaluation and dissemination of all-source material within the 24/7 Resilience and Crisis Team, alongside the Analyst. They are responsible for ensuing intelligence threat trends are accurate and reflected in the testing and exercising prioritisation schedule across the business. They will prepare briefings for intelligence threats across the Quilter business, including travel risk assessments and briefings for staff.The RCT is responsible for ensuring all work conducted is of direct relevance to protecting both the organisation and the safety and security of company personnel, property and reputation. Key Responsibilities: To consistently produce high quality assessments and reports relating to tactical threats as well as insightful strategic analysis to inform Resilience and Crisis Team functions. Work within a 24/7 RCT to fully support the requirements of the business, including an On Call Rota. Maintain, and further develop, intelligence flows and analytical applications within the RCT. Participate in special projects as required by the RCT Manager. Work with existing members of staff to meet existing intelligence requirements and establish best practice. Lead subject matter expertise work streams as directed by the RCT Manager. Support the facilitation of crisis management training, deliver specialist presentations and design crisis exercise scenarios. Utilise intelligence related tools and platforms to ensure intelligence is up to date. Forge relationships with Operational Resilience, Crisis Management and Cyber Threat SME's across both the private and public sectors. Review updates in relation to resilience and crisis management activities to determine necessary changes to supporting governance documentation. Take ownership of documentation reviews based on business and regulatory changes ensuring frameworks, standards and procedures remain robust and compliant.# About You Outstanding interpersonal skills to create effective and enduring relationships with internal and external stakeholders who work closely with the RCT and across the business. Exceptional research and analytical skills across all -source streams. Excellent written and communication skills. Experience in providing both written and verbal briefings on Intelligence Threats. Strong time management. An innovative thinker with the ability to work independently within a fast-paced environment. Highly skilled in interpreting, and developing, inferences from multiple intelligence products. An investigative mindset. Sound judgement when prioritising conflicting demands. Positive, self-motivated and dedicated to task delivery. A team player who is proactive in supporting others and sharing knowledge. Qualifications: Qualifications in any relevant field are preferred, but not required, or relevant operational experience gained in a Corporate, Military, Law Enforcement or Government agency sphere. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and
Passenger Systems Field Service Engineer
EliTech Worldwide Ltd Portsmouth, Hampshire
Our client: Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. Vehicle, tools, laptop, computer, mobile phone, fuel card and training provided With over 20 years' experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strives to connect the two in order to create the complete connected journey. Fleet solutions include video surveillance to improve passenger & driver safety, vehicle & driver performance monitoring and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding. They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain and repair fleet Passenger Information Systems. Main duties: As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on street reactive repairs and planned maintenance on real time information electrical/electronic equipment. Carry out reactive calls and maintenance schedules as issued by the customer support team. Carry out installation works in conjunction with the projects team when requested Update all service and maintenance via the appropriate format on completion of each task. Maintain a good working relationship with clients. Attend customer meetings when required with the Account Manager and National Service Manager. Experience in: A formal qualification involving electrical principles and/or IT related topics. A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices. A basic knowledge of mobile communications. Knowledge or of remote access protocols and other methods of remote connections an advantage. Able to work at heights confidently. Mon-to Friday 270 hours holiday per year including bank holidays Employee Assistance Programme Life Insurance cover Auto-enrolment Pension Full UK Driving Licence required.
Apr 22, 2026
Full time
Our client: Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. Vehicle, tools, laptop, computer, mobile phone, fuel card and training provided With over 20 years' experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strives to connect the two in order to create the complete connected journey. Fleet solutions include video surveillance to improve passenger & driver safety, vehicle & driver performance monitoring and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding. They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain and repair fleet Passenger Information Systems. Main duties: As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on street reactive repairs and planned maintenance on real time information electrical/electronic equipment. Carry out reactive calls and maintenance schedules as issued by the customer support team. Carry out installation works in conjunction with the projects team when requested Update all service and maintenance via the appropriate format on completion of each task. Maintain a good working relationship with clients. Attend customer meetings when required with the Account Manager and National Service Manager. Experience in: A formal qualification involving electrical principles and/or IT related topics. A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices. A basic knowledge of mobile communications. Knowledge or of remote access protocols and other methods of remote connections an advantage. Able to work at heights confidently. Mon-to Friday 270 hours holiday per year including bank holidays Employee Assistance Programme Life Insurance cover Auto-enrolment Pension Full UK Driving Licence required.
Unicorn Resourcing
Print Sales Coordinator
Unicorn Resourcing Wyton, Cambridgeshire
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Apr 22, 2026
Full time
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Get Staffed Online Recruitment Limited
IT Service Manager
Get Staffed Online Recruitment Limited Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Apr 22, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Customer Journey Outcome Analyst
Skipton International Ltd Skipton, Yorkshire
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party)Customer Journey Outcome Analyst page is loaded Customer Journey Outcome Analystlocations: Skipton, Englandtime type: Full timeposted on: Posted Todayjob requisition id: JR3558 Hours: 35 hours per week, Monday to Friday, a minimum of 3 days per week need to be worked from Head Office in Skipton. Salary: £32,000 Per Annum Closing Date: Fri, 1 May 2026 The salary for this role is starting at £32,000 PA dependent on skills and experience. We are recruiting for a Customer Journey Analyst, to come and join us in making a real difference to our members and the Society. You'll be assessing journeys across our Homes business, ensuring we are providing customers with good outcomes, and highlighting customer & society risks and process gaps. You'll be part of the first line of defence within the Society's '3 lines of defence' model for managing Regulatory, Conduct Risk and Operational Quality.Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You will be joining the Homes Customer Journey team which consists of 6 x Customer Journey Analysts, 1 x Thematic Review analyst and 1 x Quality MI specialist with another soon to be recruited. We are customer obsessed and they are at the forefront of every journey we analyse. We work closely with Stakeholders across all the homes business inc. Vulnerable customers and each team within the three lines of defence models: 1st line quality assurance, compliance, and audit. Our core role is to analyse customer journeys across homes to ensure customers are getting good outcomes in line with Consumer duty.Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipYou'll be an SME (Subject Matter Expert) for Homes, evidencing and using your knowledge of our mortgage products and services to assess customer journeys, supporting the Society's first line defence model.Other key aspects: Understanding Consumer Duty and relevant requirements, providing feedback against the four outcomes and completing customer understanding calls Evidencing where an experience or outcome has failed and the impact against the customer and the Society Collaborating with Journey MI Analysts to produce reporting and provide MI to relevant stakeholders, setting clear actions and influencing change Identifying and highlighting key trends and emerging risks Adhering to Customer Journey Framework and KPI's Maintaining a comprehensive understanding of industry developments and the regulatory environmentYou will need to have already obtained CF1 & CF6 qualifications or be willing to work towards them if you are successful in role.The ideal candidate will be able to: Manage conflict and deliver challenging messages and feedback Adapt to changing regulatory and business requirements Document and present key data and insights, tailored to different stakeholders Work towards and support the achievement of operational objectives and SLA's Articulate and understand the three lines of defence The ideal candidate will have: Knowledge of FCA requirements including MCOB, Conduct Risk, Consumer Duty, Vulnerability and DISP Experience in Microsoft 365 Packages inc. word, PowerPoint, excel, Power BI A good understanding of external Mortgage activities
Apr 21, 2026
Full time
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party)Customer Journey Outcome Analyst page is loaded Customer Journey Outcome Analystlocations: Skipton, Englandtime type: Full timeposted on: Posted Todayjob requisition id: JR3558 Hours: 35 hours per week, Monday to Friday, a minimum of 3 days per week need to be worked from Head Office in Skipton. Salary: £32,000 Per Annum Closing Date: Fri, 1 May 2026 The salary for this role is starting at £32,000 PA dependent on skills and experience. We are recruiting for a Customer Journey Analyst, to come and join us in making a real difference to our members and the Society. You'll be assessing journeys across our Homes business, ensuring we are providing customers with good outcomes, and highlighting customer & society risks and process gaps. You'll be part of the first line of defence within the Society's '3 lines of defence' model for managing Regulatory, Conduct Risk and Operational Quality.Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You will be joining the Homes Customer Journey team which consists of 6 x Customer Journey Analysts, 1 x Thematic Review analyst and 1 x Quality MI specialist with another soon to be recruited. We are customer obsessed and they are at the forefront of every journey we analyse. We work closely with Stakeholders across all the homes business inc. Vulnerable customers and each team within the three lines of defence models: 1st line quality assurance, compliance, and audit. Our core role is to analyse customer journeys across homes to ensure customers are getting good outcomes in line with Consumer duty.Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipYou'll be an SME (Subject Matter Expert) for Homes, evidencing and using your knowledge of our mortgage products and services to assess customer journeys, supporting the Society's first line defence model.Other key aspects: Understanding Consumer Duty and relevant requirements, providing feedback against the four outcomes and completing customer understanding calls Evidencing where an experience or outcome has failed and the impact against the customer and the Society Collaborating with Journey MI Analysts to produce reporting and provide MI to relevant stakeholders, setting clear actions and influencing change Identifying and highlighting key trends and emerging risks Adhering to Customer Journey Framework and KPI's Maintaining a comprehensive understanding of industry developments and the regulatory environmentYou will need to have already obtained CF1 & CF6 qualifications or be willing to work towards them if you are successful in role.The ideal candidate will be able to: Manage conflict and deliver challenging messages and feedback Adapt to changing regulatory and business requirements Document and present key data and insights, tailored to different stakeholders Work towards and support the achievement of operational objectives and SLA's Articulate and understand the three lines of defence The ideal candidate will have: Knowledge of FCA requirements including MCOB, Conduct Risk, Consumer Duty, Vulnerability and DISP Experience in Microsoft 365 Packages inc. word, PowerPoint, excel, Power BI A good understanding of external Mortgage activities
MCS Group
Senior Tax Advisory Professional (AM/Manager)
MCS Group
Senior Tax Professional (Assistant Manager/Manager) - Belfast MCS Group is delighted to be partnering with an established and growing Practice located in Belfast, looking to recruit for a Senior Tax Professional on a full time, permanent basis. The Company: Founded in 2009, our client was established with a clear mission: to deliver expert corporate finance strategy and solutions tailored specifically for SMEs across the UK and Ireland. While they remain true to this core focus, the firm has grown and evolved to offer a broader suite of complementary services, including tax advisory, business planning, valuation support, and transaction services. This targeted yet adaptable approach has allowed them to build a strong reputation in their niche, while continuing to meet the evolving needs of their clients. What's in it for you? Work with a truly unique and engaging client baseMarket-competitive salaryClear progression opportunities in a growing businessJoin an award-winning companyMarket leading annual bonus22 days' annual leave plus 12 public holidays, with the option to buy moreAuto-enrolment pension schemeLife assurancePrivate medical insuranceAllocated car parkingCompany phoneEnhanced maternity packageHybrid working with genuine flexibility Job Duties of the Senior Tax Professional include: Provide tax advice across a diverse client portfolio, focusing on M&A and corporate restructuringPrepare tax due diligence reports and advise on funding and transactional mattersConduct detailed technical research to support client solutionsDrive business development by identifying opportunities to grow both clients and service offerings What you need to be the Successful Senior Tax Professional ? CTA qualified with a tax-focused background (open to ATT / ACA / ACA/ACCA)Strong tax advisory experience in corporate or private client workPractice background from a Top 6 or quality mid-tier firm with relevant clientsExposure to due diligence or corporate finance work is advantageousConfident working independently and as part of a teamOrganised, efficient and able to prioritise workloadStrong client management, technical skills and commercial awareness To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Apr 21, 2026
Full time
Senior Tax Professional (Assistant Manager/Manager) - Belfast MCS Group is delighted to be partnering with an established and growing Practice located in Belfast, looking to recruit for a Senior Tax Professional on a full time, permanent basis. The Company: Founded in 2009, our client was established with a clear mission: to deliver expert corporate finance strategy and solutions tailored specifically for SMEs across the UK and Ireland. While they remain true to this core focus, the firm has grown and evolved to offer a broader suite of complementary services, including tax advisory, business planning, valuation support, and transaction services. This targeted yet adaptable approach has allowed them to build a strong reputation in their niche, while continuing to meet the evolving needs of their clients. What's in it for you? Work with a truly unique and engaging client baseMarket-competitive salaryClear progression opportunities in a growing businessJoin an award-winning companyMarket leading annual bonus22 days' annual leave plus 12 public holidays, with the option to buy moreAuto-enrolment pension schemeLife assurancePrivate medical insuranceAllocated car parkingCompany phoneEnhanced maternity packageHybrid working with genuine flexibility Job Duties of the Senior Tax Professional include: Provide tax advice across a diverse client portfolio, focusing on M&A and corporate restructuringPrepare tax due diligence reports and advise on funding and transactional mattersConduct detailed technical research to support client solutionsDrive business development by identifying opportunities to grow both clients and service offerings What you need to be the Successful Senior Tax Professional ? CTA qualified with a tax-focused background (open to ATT / ACA / ACA/ACCA)Strong tax advisory experience in corporate or private client workPractice background from a Top 6 or quality mid-tier firm with relevant clientsExposure to due diligence or corporate finance work is advantageousConfident working independently and as part of a teamOrganised, efficient and able to prioritise workloadStrong client management, technical skills and commercial awareness To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Aviva
Support Specialist
Aviva
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Made Employment Ltd
Sales Executive
Made Employment Ltd Horsham, Sussex
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!
Apr 21, 2026
Full time
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!

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