Are you a confident communicator with a passion for delivering great customer service? We are working with a well-established and growing business to recruit a Service & Warranty Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys problem-solving, managing customer queries, and working in a fast-paced, team-focused environment. The Role You will be the first point of contact for customers, managing enquiries via phone, email, and web. You will take ownership of issues, ensuring they are logged accurately, processed efficiently, and resolved to a high standard. Working closely with internal teams, you will support the full service and warranty process, ensuring customers are kept informed throughout and that all information is accurately maintained within the CRM system. You will also support service bookings, process warranty claims, and identify opportunities to promote additional services where appropriate. Key Responsibilities Handling inbound customer enquiries across multiple channels Logging and managing all interactions within the CRM system Supporting the coordination of service requests and bookings Processing warranty claims and related documentation Working closely with technical teams to resolve customer issues Maintaining accurate records and ensuring compliance with processes Delivering a professional, friendly, and solutions-focused service About You Previous experience in a customer service, call centre, or administrative role Excellent communication skills, both written and verbal Strong attention to detail and ability to manage multiple tasks Confident using systems and maintaining accurate data A proactive and positive approach with strong problem-solving skills Ability to work well both independently and as part of a team Experience within a technical or warranty-based environment would be beneficial, but is not essential as full training will be provided. This is a great opportunity to join a supportive team within a growing business where you can develop your skills and build a long-term career. Apply now! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
Apr 28, 2026
Full time
Are you a confident communicator with a passion for delivering great customer service? We are working with a well-established and growing business to recruit a Service & Warranty Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys problem-solving, managing customer queries, and working in a fast-paced, team-focused environment. The Role You will be the first point of contact for customers, managing enquiries via phone, email, and web. You will take ownership of issues, ensuring they are logged accurately, processed efficiently, and resolved to a high standard. Working closely with internal teams, you will support the full service and warranty process, ensuring customers are kept informed throughout and that all information is accurately maintained within the CRM system. You will also support service bookings, process warranty claims, and identify opportunities to promote additional services where appropriate. Key Responsibilities Handling inbound customer enquiries across multiple channels Logging and managing all interactions within the CRM system Supporting the coordination of service requests and bookings Processing warranty claims and related documentation Working closely with technical teams to resolve customer issues Maintaining accurate records and ensuring compliance with processes Delivering a professional, friendly, and solutions-focused service About You Previous experience in a customer service, call centre, or administrative role Excellent communication skills, both written and verbal Strong attention to detail and ability to manage multiple tasks Confident using systems and maintaining accurate data A proactive and positive approach with strong problem-solving skills Ability to work well both independently and as part of a team Experience within a technical or warranty-based environment would be beneficial, but is not essential as full training will be provided. This is a great opportunity to join a supportive team within a growing business where you can develop your skills and build a long-term career. Apply now! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
Are you passionate about beauty and skincare? Do you want to be part of a team that empowers customers to feel beautiful and confident in their skin? Join us as a No7 Advisor and help bring our iconic brand to life! At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science led skincare with innovative beauty solutions that deliver results people trust. Join us and be part of a brand shaping the future of beauty - a brand where you can build your expertise, grow your career, and help bring confidence to every customer, every day. What you'll be doing As a No7 Advisor, you'll guide customers at every stage of life through their skincare and makeup journeys - helping them build routines that deliver real results while enhancing their natural beauty. Discover what a typical day looks like for a No7 Advisor, as Violet takes you behind the scenes in this short video. As a No7 Advisor you will: Complete our award winning 12 month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry Deliver personalised skincare and beauty consultations using innovative tools and technology Confidently explain the world class science behind No7 products, translating advanced ingredients and technologies into clear, relatable benefits Offer expert makeup advice, including shade matching and product demonstrations Drive sales and consistently achieve targets by actively promoting offers and new launches Build lasting customer relationships to encourage loyalty and repeat visits Work collaboratively with the wider Boots team to deliver exceptional service and commercial results Maintain a beautifully presented counter that showcases the incredible No7 range What you'll need to have (our must haves) A genuine passion for skincare and makeup, with a desire to help others feel confident Enjoy meeting sales targets and playing your part to deliver great team performance Confidence in engaging customers, applying skincare and makeup Strong communication skills, with the ability to put customers at ease and explain information clearly and simply A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation It would be great if you also have Previous experience working with customers Experience applying skincare and beauty products on customers Where your brilliance can take you At No7, we invest in your development. You'll receive comprehensive training covering skin biology, ingredients, and makeup techniques, with opportunities for career progression within Boots and the wider No7 Beauty Company. You could take your next step as a Counter Manager or Assistant Manager, or explore a wide range of beauty adjacent roles both in our stores and support offices. We offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completing the programme doesn't guarantee a leadership role, it's an exciting opportunity to prepare for what's next-building valuable skills, boosting confidence, and developing your personal brand to set you up for future success. Rewards designed for you Generous employee discount on our own brands and partner businesses Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers Become a certified skin and makeup expert with our CIBTAC qualification You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment 6 month leadership programme for experienced, high performing advisors to develop skills and confidence. Boots Retirement Savings Plan Discretionary quarterly bonus scheme Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by No7 Beauty Company and may not be accurate. Who we are Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We're known for products that deliver results and do good along the way. We're proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day. What's next? If you're enthusiastic about beauty, excited by science, and want to build real, recognised expertise across skincare and makeup-we'd love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full time, we are open to discussing part time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Apr 28, 2026
Full time
Are you passionate about beauty and skincare? Do you want to be part of a team that empowers customers to feel beautiful and confident in their skin? Join us as a No7 Advisor and help bring our iconic brand to life! At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science led skincare with innovative beauty solutions that deliver results people trust. Join us and be part of a brand shaping the future of beauty - a brand where you can build your expertise, grow your career, and help bring confidence to every customer, every day. What you'll be doing As a No7 Advisor, you'll guide customers at every stage of life through their skincare and makeup journeys - helping them build routines that deliver real results while enhancing their natural beauty. Discover what a typical day looks like for a No7 Advisor, as Violet takes you behind the scenes in this short video. As a No7 Advisor you will: Complete our award winning 12 month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry Deliver personalised skincare and beauty consultations using innovative tools and technology Confidently explain the world class science behind No7 products, translating advanced ingredients and technologies into clear, relatable benefits Offer expert makeup advice, including shade matching and product demonstrations Drive sales and consistently achieve targets by actively promoting offers and new launches Build lasting customer relationships to encourage loyalty and repeat visits Work collaboratively with the wider Boots team to deliver exceptional service and commercial results Maintain a beautifully presented counter that showcases the incredible No7 range What you'll need to have (our must haves) A genuine passion for skincare and makeup, with a desire to help others feel confident Enjoy meeting sales targets and playing your part to deliver great team performance Confidence in engaging customers, applying skincare and makeup Strong communication skills, with the ability to put customers at ease and explain information clearly and simply A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation It would be great if you also have Previous experience working with customers Experience applying skincare and beauty products on customers Where your brilliance can take you At No7, we invest in your development. You'll receive comprehensive training covering skin biology, ingredients, and makeup techniques, with opportunities for career progression within Boots and the wider No7 Beauty Company. You could take your next step as a Counter Manager or Assistant Manager, or explore a wide range of beauty adjacent roles both in our stores and support offices. We offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completing the programme doesn't guarantee a leadership role, it's an exciting opportunity to prepare for what's next-building valuable skills, boosting confidence, and developing your personal brand to set you up for future success. Rewards designed for you Generous employee discount on our own brands and partner businesses Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers Become a certified skin and makeup expert with our CIBTAC qualification You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment 6 month leadership programme for experienced, high performing advisors to develop skills and confidence. Boots Retirement Savings Plan Discretionary quarterly bonus scheme Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by No7 Beauty Company and may not be accurate. Who we are Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We're known for products that deliver results and do good along the way. We're proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day. What's next? If you're enthusiastic about beauty, excited by science, and want to build real, recognised expertise across skincare and makeup-we'd love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full time, we are open to discussing part time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Advanced Specialist - Product Management (Science) In this role, you will lead the development and growth of science-focused vocational products and services, shaping propositions that meet customer needs and drive commercial success. This role aligns to industry-level titles such as Product Manager (Education/Science) or Portfolio Product Manager. The Role As Advanced Specialist in Product Management (Science), you'll shape market-winning vocational science products that make a real difference to learners, educators, and employers. Working with teams across product, marketing, sales and assessment, you'll turn deep market insight into compelling propositions that drive growth, improve teacher and learner experience, and strengthen Pearson's position in the science education market. In your first six months, you'll build strong sector insight, sharpen product propositions, and influence priorities across your qualification portfolio. This role entails a wide breadth of leadership and management - from strategy and P&L ownership through to hands on product development and stakeholder engagement - all with a clear customer-centric focus. Want to explore the full scope of the role? Click here to view the complete Job Description. What You'll Own End to end ownership of a qualification product portfolio, from development to launch and through its lifecycle Market leading product and service propositions with clear customer value and strong commercial performance P&L accountability, working with internal stakeholders to establish sales forecasts and targets to deliver according to budget Evidence led decisions on investment, growth and product retirement Cross-functional delivery, ensuring products are launched on time, to budget, and to quality What You'll Do Build deep insight into customers, learners, competitors, and education policy to spot opportunities early Define clear product requirements and propositions aligned to sector needs and regulatory expectations Collaborate with development teams, employers, and external stakeholders to design and validate products Develop and deliver high-quality teaching, learning and assessment support Lead stakeholder engagement, including customer briefings, stakeholder panels, advisory groups, and sector events Partner with sales, marketing, and support teams to deliver clear messaging, effective onboarding, and excellent customer experiences Track performance and learner outcomes, using data to drive continual improvement About You You bring strong product management experience and a genuine passion for vocational education. You're commercially minded, confident working with data, and comfortable influencing across virtual, cross-functional teams. You're someone who: Thinks strategically and enjoys practically developing solutions Puts learners and customers at the heart of decision-making Builds trusted relationships with internal and external stakeholdersShows leadership in complex, evolving environments What You'll Get The opportunity to shape leading educational products with real-world impact Broad exposure across qualifications, assessments, digital and service-based solutions Ongoing professional development and opportunities to grow your product leadership career Competitive reward and benefits Ready to Make an Impact? Apply now and help shape the future of vocational science education with Pearson. Equal Employment Opportunity Statement Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
Apr 28, 2026
Full time
Advanced Specialist - Product Management (Science) In this role, you will lead the development and growth of science-focused vocational products and services, shaping propositions that meet customer needs and drive commercial success. This role aligns to industry-level titles such as Product Manager (Education/Science) or Portfolio Product Manager. The Role As Advanced Specialist in Product Management (Science), you'll shape market-winning vocational science products that make a real difference to learners, educators, and employers. Working with teams across product, marketing, sales and assessment, you'll turn deep market insight into compelling propositions that drive growth, improve teacher and learner experience, and strengthen Pearson's position in the science education market. In your first six months, you'll build strong sector insight, sharpen product propositions, and influence priorities across your qualification portfolio. This role entails a wide breadth of leadership and management - from strategy and P&L ownership through to hands on product development and stakeholder engagement - all with a clear customer-centric focus. Want to explore the full scope of the role? Click here to view the complete Job Description. What You'll Own End to end ownership of a qualification product portfolio, from development to launch and through its lifecycle Market leading product and service propositions with clear customer value and strong commercial performance P&L accountability, working with internal stakeholders to establish sales forecasts and targets to deliver according to budget Evidence led decisions on investment, growth and product retirement Cross-functional delivery, ensuring products are launched on time, to budget, and to quality What You'll Do Build deep insight into customers, learners, competitors, and education policy to spot opportunities early Define clear product requirements and propositions aligned to sector needs and regulatory expectations Collaborate with development teams, employers, and external stakeholders to design and validate products Develop and deliver high-quality teaching, learning and assessment support Lead stakeholder engagement, including customer briefings, stakeholder panels, advisory groups, and sector events Partner with sales, marketing, and support teams to deliver clear messaging, effective onboarding, and excellent customer experiences Track performance and learner outcomes, using data to drive continual improvement About You You bring strong product management experience and a genuine passion for vocational education. You're commercially minded, confident working with data, and comfortable influencing across virtual, cross-functional teams. You're someone who: Thinks strategically and enjoys practically developing solutions Puts learners and customers at the heart of decision-making Builds trusted relationships with internal and external stakeholdersShows leadership in complex, evolving environments What You'll Get The opportunity to shape leading educational products with real-world impact Broad exposure across qualifications, assessments, digital and service-based solutions Ongoing professional development and opportunities to grow your product leadership career Competitive reward and benefits Ready to Make an Impact? Apply now and help shape the future of vocational science education with Pearson. Equal Employment Opportunity Statement Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 28, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2026
Seasonal
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Opportunity We are seeking a commercially minded, forward-thinking Interim Head of Talent Acquisition (12 Month FTC) to lead and evolve a high-performing TA function within a dynamic, growth-focused organisation. This is a pivotal leadership role, responsible for shaping and delivering a best-in-class talent strategy that enables business growth, enhances employer brand, and ensures access to high-quality, diverse talent across all functions. You will operate as a trusted advisor to the executive team, bringing insight, data and market intelligence to workforce planning and hiring decisions. 2 days a week onsite. Key Responsibilities Talent Strategy & Leadership Develop and deliver a future-focused talent acquisition strategy aligned to business goals Lead, coach and inspire a high-performing TA team, fostering a culture of excellence and continuous improvement Partner with executive leadership to anticipate future talent needs and build proactive pipelines Embed a data-led approach to hiring, using insight to drive better decision-making Operational Excellence Own and optimise end-to-end recruitment processes across permanent, interim and executive hiring Drive efficiency, quality and consistency across all hiring activity Implement scalable hiring models to support periods of rapid growth or transformation Ensure an exceptional candidate and hiring manager experience Employer Brand & Attraction Develop and elevate the organisation's employer value proposition (EVP) Lead attraction strategies across digital, social and direct sourcing channels Enhance diversity, equity and inclusion through targeted sourcing and inclusive hiring practices Position the organisation as an employer of choice within competitive talent markets Stakeholder Engagement Build strong relationships with senior leaders and hiring managers across the business Act as a strategic partner on organisational design, workforce planning and talent mapping Influence and challenge stakeholders to ensure best hiring outcomes Technology & Innovation Leverage recruitment technology, automation and AI to enhance hiring outcomes Continuously review and improve systems, tools and reporting capability Stay ahead of market trends, bringing innovation into the talent function Key Requirements Proven experience in a Head of Talent Acquisition or senior TA leadership role Track record of delivering end-to-end talent strategies within complex or high-growth environments Strong leadership capability with experience building and developing high-performing teams Commercially astute with the ability to link hiring strategy to business performance Deep understanding of direct sourcing, employer branding and talent pipe lining Experience leveraging data, insight and technology to drive recruitment outcomes Strong stakeholder management skills, with credibility at executive level What Success Looks Like A scalable, high-performing talent acquisition function aligned to business growth Improved quality of hire and reduced time to hire Strong, diverse talent pipelines across key business areas Enhanced employer brand and candidate experience Trusted partnership with senior leadership Why Join Opportunity to shape and lead a critical business function High visibility and impact at executive level A progressive organisation investing in talent, technology and growth Collaborative, forward-thinking culture Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 28, 2026
Contractor
The Opportunity We are seeking a commercially minded, forward-thinking Interim Head of Talent Acquisition (12 Month FTC) to lead and evolve a high-performing TA function within a dynamic, growth-focused organisation. This is a pivotal leadership role, responsible for shaping and delivering a best-in-class talent strategy that enables business growth, enhances employer brand, and ensures access to high-quality, diverse talent across all functions. You will operate as a trusted advisor to the executive team, bringing insight, data and market intelligence to workforce planning and hiring decisions. 2 days a week onsite. Key Responsibilities Talent Strategy & Leadership Develop and deliver a future-focused talent acquisition strategy aligned to business goals Lead, coach and inspire a high-performing TA team, fostering a culture of excellence and continuous improvement Partner with executive leadership to anticipate future talent needs and build proactive pipelines Embed a data-led approach to hiring, using insight to drive better decision-making Operational Excellence Own and optimise end-to-end recruitment processes across permanent, interim and executive hiring Drive efficiency, quality and consistency across all hiring activity Implement scalable hiring models to support periods of rapid growth or transformation Ensure an exceptional candidate and hiring manager experience Employer Brand & Attraction Develop and elevate the organisation's employer value proposition (EVP) Lead attraction strategies across digital, social and direct sourcing channels Enhance diversity, equity and inclusion through targeted sourcing and inclusive hiring practices Position the organisation as an employer of choice within competitive talent markets Stakeholder Engagement Build strong relationships with senior leaders and hiring managers across the business Act as a strategic partner on organisational design, workforce planning and talent mapping Influence and challenge stakeholders to ensure best hiring outcomes Technology & Innovation Leverage recruitment technology, automation and AI to enhance hiring outcomes Continuously review and improve systems, tools and reporting capability Stay ahead of market trends, bringing innovation into the talent function Key Requirements Proven experience in a Head of Talent Acquisition or senior TA leadership role Track record of delivering end-to-end talent strategies within complex or high-growth environments Strong leadership capability with experience building and developing high-performing teams Commercially astute with the ability to link hiring strategy to business performance Deep understanding of direct sourcing, employer branding and talent pipe lining Experience leveraging data, insight and technology to drive recruitment outcomes Strong stakeholder management skills, with credibility at executive level What Success Looks Like A scalable, high-performing talent acquisition function aligned to business growth Improved quality of hire and reduced time to hire Strong, diverse talent pipelines across key business areas Enhanced employer brand and candidate experience Trusted partnership with senior leadership Why Join Opportunity to shape and lead a critical business function High visibility and impact at executive level A progressive organisation investing in talent, technology and growth Collaborative, forward-thinking culture Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 28, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
A prominent power generation company is seeking a Generator Specialist Technical Field Advisor (TFA) based in the United Kingdom. This role involves travel to customer sites to support installation, maintenance, and repairs on nuclear power generation equipment, primarily focusing on generators and motors. The right candidate will have a strong technical background, significant experience in field services, and the ability to lead and mentor teams while ensuring customer satisfaction. A supportive work culture emphasizes diversity and employee development.
Apr 28, 2026
Full time
A prominent power generation company is seeking a Generator Specialist Technical Field Advisor (TFA) based in the United Kingdom. This role involves travel to customer sites to support installation, maintenance, and repairs on nuclear power generation equipment, primarily focusing on generators and motors. The right candidate will have a strong technical background, significant experience in field services, and the ability to lead and mentor teams while ensuring customer satisfaction. A supportive work culture emphasizes diversity and employee development.
Randstad Technologies
Newcastle Upon Tyne, Tyne And Wear
Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. £15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 28, 2026
Contractor
Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. £15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 28, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Technical Services Manager Location: Wembley, London Contract: Permanent Salary: £65,000 - £70,000 (dependant on experience) + travel Allowance + Flexible Benefits Summary We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK's most iconic venues. This is a high-profile, client-facing role where you'll lead from the front, ensuring the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment. You'll play a key role in driving performance, developing your team, and identifying innovative solutions that enhance service delivery and support the long-term success of the contract. With major events forming part of the environment, this role offers a unique opportunity to operate at the heart of a world-class venue. Some of the key deliverables in this role will include: Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems Monitoring performance, driving continuous improvement, and taking corrective action where required Acting as the technical authority on site, providing guidance, support, and solutions to complex issues Identifying and delivering additional works opportunities, including producing quotations and proposals Driving energy efficiency and sustainability initiatives across the contract Ensuring full compliance with statutory regulations, company policies, and safe systems of work Supporting the planning and delivery of major stadium events, ensuring maximum system uptime Developing team capability through coaching, training plans, and strong leadership Building strong client relationships and acting as a trusted advisor on technical matters What we're looking for: This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a high-profile, fast-paced environment. We're looking for someone who: Has a strong background in managing M&E services within a critical or complex environment Demonstrates proven leadership, with the ability to motivate, develop, and performance manage engineering teams Is technically strong across electrical and/or mechanical building services systems Has a strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs) Is confident in client engagement and able to build long-term, trusted relationships Has experience identifying and delivering additional works and value-add opportunities Remains calm and effective under pressure, particularly in live or event-driven environments Holds relevant technical qualifications (essential) Benefits: We're always evolving our benefits to ensure we attract and retain great people. Some of what you can expect includes: Travel Allowance 25 Days Holiday + Bank Holidays (with Buy/Sell option) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Personal Wellbeing and Volunteer Days Employee Assistance Programme (24/7 support, counselling, legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme Salary sacrifice car scheme (Hybrid/Electric Vehicle) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 28, 2026
Full time
Technical Services Manager Location: Wembley, London Contract: Permanent Salary: £65,000 - £70,000 (dependant on experience) + travel Allowance + Flexible Benefits Summary We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK's most iconic venues. This is a high-profile, client-facing role where you'll lead from the front, ensuring the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment. You'll play a key role in driving performance, developing your team, and identifying innovative solutions that enhance service delivery and support the long-term success of the contract. With major events forming part of the environment, this role offers a unique opportunity to operate at the heart of a world-class venue. Some of the key deliverables in this role will include: Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems Monitoring performance, driving continuous improvement, and taking corrective action where required Acting as the technical authority on site, providing guidance, support, and solutions to complex issues Identifying and delivering additional works opportunities, including producing quotations and proposals Driving energy efficiency and sustainability initiatives across the contract Ensuring full compliance with statutory regulations, company policies, and safe systems of work Supporting the planning and delivery of major stadium events, ensuring maximum system uptime Developing team capability through coaching, training plans, and strong leadership Building strong client relationships and acting as a trusted advisor on technical matters What we're looking for: This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a high-profile, fast-paced environment. We're looking for someone who: Has a strong background in managing M&E services within a critical or complex environment Demonstrates proven leadership, with the ability to motivate, develop, and performance manage engineering teams Is technically strong across electrical and/or mechanical building services systems Has a strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs) Is confident in client engagement and able to build long-term, trusted relationships Has experience identifying and delivering additional works and value-add opportunities Remains calm and effective under pressure, particularly in live or event-driven environments Holds relevant technical qualifications (essential) Benefits: We're always evolving our benefits to ensure we attract and retain great people. Some of what you can expect includes: Travel Allowance 25 Days Holiday + Bank Holidays (with Buy/Sell option) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Personal Wellbeing and Volunteer Days Employee Assistance Programme (24/7 support, counselling, legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme Salary sacrifice car scheme (Hybrid/Electric Vehicle) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: June 2026 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Apr 28, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: June 2026 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: June 2026 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Apr 28, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: June 2026 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Parts Advisor Do you have a keen interest for motor vehicles? Are you passionate about delivering the best service for customers? The ideal person will have/be: Experience in a Customer Service role. Practical knowledge of computerised systems (experience of Kerridge would be beneficial). Excellent organisation and administrative skills are essential. Good presentation skills i.e., well-presented application form. Previous experience in Parts Advisor role would be advantageous. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. For further information and to submit your application, click the apply icon.
Apr 28, 2026
Full time
Parts Advisor Do you have a keen interest for motor vehicles? Are you passionate about delivering the best service for customers? The ideal person will have/be: Experience in a Customer Service role. Practical knowledge of computerised systems (experience of Kerridge would be beneficial). Excellent organisation and administrative skills are essential. Good presentation skills i.e., well-presented application form. Previous experience in Parts Advisor role would be advantageous. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. For further information and to submit your application, click the apply icon.
Lead Technical Services Division: Service Delivery & Security Reports to: Director Infrastructure Services Direct Reports: 6 What you become a part of As Lead Technical Services, you will play a critical leadership role within BPT (our internal IT function), providing both disciplinary and technical direction for our global Technical Services landscape. You will oversee SAP platforms, database services, batch management, integration services, and vendor supported capabilities that underpin operational excellence across CCEP. You will collaborate closely with peers across BPT towers, operational teams, and global stakeholders to ensure that Technical Services remain stable, secure, and high performing. This role directly supports the reliability of our core enterprise systems and the seamless integration between SAP and connected applications ensuring continuity for CCEP's global operations. What you will do Service Leadership & Delivery Ensure stable, efficient and effective global service delivery operations across all BPT Technical Services, technologies, and platforms. Manage all activities required to achieve agreed service levels and operational outcomes. Oversee SAP Basis operations, ensuring high availability, reliable maintenance, proactive monitoring and continuous enhancement of SAP systems. Lead database services covering performance, stability, administration, and infrastructure alignment for SAP and related environments. Manage batch management services including monitoring, maintenance, job scheduling and execution. Lead integration services across multiple platforms (e.g., SAP PO, WebMethods, SAP CPI, SAP CI DS, SAP SLT, Azure Integration Services, MuleSoft), ensuring timely monitoring, alerting, maintenance, enhancements and issue resolution. Maintain continuous collaboration with other BPT teams and related stakeholders across CCEP globally. Ensure timely resolution and communication of operational disruptions related to SAP systems, databases, batch services, and integration platforms. Continuous Improvement & Governance Drive ongoing improvement across cost efficiency, service quality, stability, and delivery timelines. Work with governance boards (e.g., Change Advisory Board) to ensure controlled, compliant and risk aware service delivery. Define and implement procedures for monitoring, controlling and analysing service performance against SLAs and service requirements. Use relevant monitoring and alerting tools (e.g., AppDynamics) to maintain visibility of system health and performance. Develop, implement, and maintain resilient service continuity and information security procedures. Vendor & Budget Management Select and manage external service providers, working closely with Procurement and other IT towers. Implement operational vendor management procedures to ensure optimal delivery and commercially sound outcomes. Plan, manage and report on the functional budget, ensuring alignment with business priorities. People Leadership & Capability Development Lead the continuous professional and technical development of team members. Foster collaboration, regular knowledge exchange and the ongoing enhancement of skills and capabilities within the unit. Build and sustain a high performing team culture across geographically diverse locations. What we expect from you Qualifications Degree in business administration, information management or a comparable field. Advanced training in IT Service Management (e.g., ITIL), SAP or related areas is desirable. Strong economic and commercial literacy. Experience Minimum 8 years' experience in SAP Basis Administration or comparable roles. Experience leading and developing large scale, internationally distributed teams. Strong background in IT service operations with deep expertise in SAP Basis processes, SAP technologies, and integration solutions/architectures. Understanding and/or experience of integration technologies including Web Services, EDI, and APIs. Experience managing large scale projects in global environments. Knowledge of sourcing strategies, provider selection, and vendor management. Experience across key areas such as: IT Service Management Infrastructure Services ITIL processes (Incident, Request, Change, Configuration) DevOps management SAP R/3, SAP HANA, SAP BTP support Integration technologies and platforms Knowledge of bottling specific business processes and on site operations. Experience with budget planning (ABP) and delivery of programmes on time, in budget and to required quality. Strong written and verbal communication skills, including the ability to present effectively at all management levels. Demonstrated creativity in solution finding and implementation. Technical Skills Strong knowledge and experience of SAP Basis and CCEP SAP platforms (SAP R/3, SAP HANA, SAP DB2, Redwood). Deep understanding of CCEP's enterprise architecture, particularly SAP and Integration domains. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 28, 2026
Full time
Lead Technical Services Division: Service Delivery & Security Reports to: Director Infrastructure Services Direct Reports: 6 What you become a part of As Lead Technical Services, you will play a critical leadership role within BPT (our internal IT function), providing both disciplinary and technical direction for our global Technical Services landscape. You will oversee SAP platforms, database services, batch management, integration services, and vendor supported capabilities that underpin operational excellence across CCEP. You will collaborate closely with peers across BPT towers, operational teams, and global stakeholders to ensure that Technical Services remain stable, secure, and high performing. This role directly supports the reliability of our core enterprise systems and the seamless integration between SAP and connected applications ensuring continuity for CCEP's global operations. What you will do Service Leadership & Delivery Ensure stable, efficient and effective global service delivery operations across all BPT Technical Services, technologies, and platforms. Manage all activities required to achieve agreed service levels and operational outcomes. Oversee SAP Basis operations, ensuring high availability, reliable maintenance, proactive monitoring and continuous enhancement of SAP systems. Lead database services covering performance, stability, administration, and infrastructure alignment for SAP and related environments. Manage batch management services including monitoring, maintenance, job scheduling and execution. Lead integration services across multiple platforms (e.g., SAP PO, WebMethods, SAP CPI, SAP CI DS, SAP SLT, Azure Integration Services, MuleSoft), ensuring timely monitoring, alerting, maintenance, enhancements and issue resolution. Maintain continuous collaboration with other BPT teams and related stakeholders across CCEP globally. Ensure timely resolution and communication of operational disruptions related to SAP systems, databases, batch services, and integration platforms. Continuous Improvement & Governance Drive ongoing improvement across cost efficiency, service quality, stability, and delivery timelines. Work with governance boards (e.g., Change Advisory Board) to ensure controlled, compliant and risk aware service delivery. Define and implement procedures for monitoring, controlling and analysing service performance against SLAs and service requirements. Use relevant monitoring and alerting tools (e.g., AppDynamics) to maintain visibility of system health and performance. Develop, implement, and maintain resilient service continuity and information security procedures. Vendor & Budget Management Select and manage external service providers, working closely with Procurement and other IT towers. Implement operational vendor management procedures to ensure optimal delivery and commercially sound outcomes. Plan, manage and report on the functional budget, ensuring alignment with business priorities. People Leadership & Capability Development Lead the continuous professional and technical development of team members. Foster collaboration, regular knowledge exchange and the ongoing enhancement of skills and capabilities within the unit. Build and sustain a high performing team culture across geographically diverse locations. What we expect from you Qualifications Degree in business administration, information management or a comparable field. Advanced training in IT Service Management (e.g., ITIL), SAP or related areas is desirable. Strong economic and commercial literacy. Experience Minimum 8 years' experience in SAP Basis Administration or comparable roles. Experience leading and developing large scale, internationally distributed teams. Strong background in IT service operations with deep expertise in SAP Basis processes, SAP technologies, and integration solutions/architectures. Understanding and/or experience of integration technologies including Web Services, EDI, and APIs. Experience managing large scale projects in global environments. Knowledge of sourcing strategies, provider selection, and vendor management. Experience across key areas such as: IT Service Management Infrastructure Services ITIL processes (Incident, Request, Change, Configuration) DevOps management SAP R/3, SAP HANA, SAP BTP support Integration technologies and platforms Knowledge of bottling specific business processes and on site operations. Experience with budget planning (ABP) and delivery of programmes on time, in budget and to required quality. Strong written and verbal communication skills, including the ability to present effectively at all management levels. Demonstrated creativity in solution finding and implementation. Technical Skills Strong knowledge and experience of SAP Basis and CCEP SAP platforms (SAP R/3, SAP HANA, SAP DB2, Redwood). Deep understanding of CCEP's enterprise architecture, particularly SAP and Integration domains. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisor's to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning you'll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! Were looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? 12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of April This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 28, 2026
Seasonal
Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisor's to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning you'll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! Were looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? 12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of April This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Your new company Hays are recruiting for a permanent Junior Advisor for our Manchester city centre-based client. As junior advisor, you will support the client onboarding and engagement process by handling warm leads, speaking with prospective clients daily, and converting enquiries into qualified appointments with senior advisors. The role also includes preparing and sending Letters of Authority (LOAs) as part of the onboarding journey. The role involves handling sensitive financial information, a high level of confidentiality, professionalism, and accuracy is required.This is a progressive position ideal for someone ambitious, confident on the phone, and looking to build a career in the financial services or client advisory sector. This is a fully office-based role. Your new role Key Responsibilities Action and prioritise warm leads generated through internal marketing, referrals, and digital channels. Speak with prospective clients daily to understand their needs and assess suitability. Convert inbound enquiries into qualified appointments with senior advisors. Conduct timely follow-ups and manage lead pipelines to maximise conversion and attendance. Build rapport quickly and provide clear, compliant explanations of the services on offer. Carry out discovery conversations to gather relevant information. Support new clients through the initial onboarding stages to ensure a smooth experience. Prepare and send Letters of Authority to clients accurately and efficiently. Maintain full confidentiality and data security when handling client documents and personal details. Liaise with internal teams to ensure letters of authority are processed and escalated when required. Log all interactions, updates, and documentation in the CRM system accurately. Manage a busy lead pipeline with excellent organisation and attention to detail. Ensure compliance with GDPR, internal confidentiality standards, and data governance requirements. Work closely with senior advisors to ensure clear, high-quality handovers. Provide updates on lead quality, conversion trends, and client insights. Contribute to improvements in call scripts, communication templates, and engagement processes. Handle all client information discreetly, adhering to strict confidentiality standards. What you'll need to succeed Confident and professional communicator, especially over the phone. Experience in customer service, lead conversion, or outbound calling is beneficial. Strong organisational skills and ability to manage a high volume of leads. Attention to detail, particularly when preparing and tracking LOAs. Resilience and a target-driven approach with a desire to progress. Ability to build quick rapport and handle initial objections effectively. Comfortable using CRM systems and digital workflows. Commitment to confidentiality and handling sensitive information responsibly. What you'll get in return Starting salary of 35,000 + bonus, opportunities to progress, excellent benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 28, 2026
Full time
Your new company Hays are recruiting for a permanent Junior Advisor for our Manchester city centre-based client. As junior advisor, you will support the client onboarding and engagement process by handling warm leads, speaking with prospective clients daily, and converting enquiries into qualified appointments with senior advisors. The role also includes preparing and sending Letters of Authority (LOAs) as part of the onboarding journey. The role involves handling sensitive financial information, a high level of confidentiality, professionalism, and accuracy is required.This is a progressive position ideal for someone ambitious, confident on the phone, and looking to build a career in the financial services or client advisory sector. This is a fully office-based role. Your new role Key Responsibilities Action and prioritise warm leads generated through internal marketing, referrals, and digital channels. Speak with prospective clients daily to understand their needs and assess suitability. Convert inbound enquiries into qualified appointments with senior advisors. Conduct timely follow-ups and manage lead pipelines to maximise conversion and attendance. Build rapport quickly and provide clear, compliant explanations of the services on offer. Carry out discovery conversations to gather relevant information. Support new clients through the initial onboarding stages to ensure a smooth experience. Prepare and send Letters of Authority to clients accurately and efficiently. Maintain full confidentiality and data security when handling client documents and personal details. Liaise with internal teams to ensure letters of authority are processed and escalated when required. Log all interactions, updates, and documentation in the CRM system accurately. Manage a busy lead pipeline with excellent organisation and attention to detail. Ensure compliance with GDPR, internal confidentiality standards, and data governance requirements. Work closely with senior advisors to ensure clear, high-quality handovers. Provide updates on lead quality, conversion trends, and client insights. Contribute to improvements in call scripts, communication templates, and engagement processes. Handle all client information discreetly, adhering to strict confidentiality standards. What you'll need to succeed Confident and professional communicator, especially over the phone. Experience in customer service, lead conversion, or outbound calling is beneficial. Strong organisational skills and ability to manage a high volume of leads. Attention to detail, particularly when preparing and tracking LOAs. Resilience and a target-driven approach with a desire to progress. Ability to build quick rapport and handle initial objections effectively. Comfortable using CRM systems and digital workflows. Commitment to confidentiality and handling sensitive information responsibly. What you'll get in return Starting salary of 35,000 + bonus, opportunities to progress, excellent benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 28, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Trainee Service Advisor Are you a motivated individual who enjoys meeting and exceeding targets? Are you confident about delivering the best service for customers at all stages of their sales journey? The ideal person will have/be: Essential : At least one years' experience in a customer facing role Excellent administration, organisational & communication skills A passion for providing exceptional customer service. A strong working knowledge of computerised systems especially Outlook, Word & Excel is essential. A flexible approach to working hours is essential. Possess a full valid driving licence (be aged 21 or over for insurance purposes) Desirable : A proven track record in achieving goals in a busy environment. If you think you can demonstrate these skills we want to hear from you. If successful, we can offer outstanding career opportunities. For further information and to submit your application, click the apply icon.
Apr 28, 2026
Full time
Trainee Service Advisor Are you a motivated individual who enjoys meeting and exceeding targets? Are you confident about delivering the best service for customers at all stages of their sales journey? The ideal person will have/be: Essential : At least one years' experience in a customer facing role Excellent administration, organisational & communication skills A passion for providing exceptional customer service. A strong working knowledge of computerised systems especially Outlook, Word & Excel is essential. A flexible approach to working hours is essential. Possess a full valid driving licence (be aged 21 or over for insurance purposes) Desirable : A proven track record in achieving goals in a busy environment. If you think you can demonstrate these skills we want to hear from you. If successful, we can offer outstanding career opportunities. For further information and to submit your application, click the apply icon.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Apr 28, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
