L&D Centre and Operations Coordinator

L&D Centre and Operations Coordinator

Working as part of NI Water's award-winning Learning & Development (L&D) function, the post holder will ensure the smooth and professional operation of the L&D centre and wider training facilities across NI Water locations. They will play a key role in delivering a consistent, high-quality learning environment by managing centre logistics, facilities, technical readiness, supplier coordination and learner administration, enabling best-in-class development experiences that support NI Water's People and Learning strategy.

The post holder will oversee day-to-day centre operations, train.0ing scheduling, LMS administration, reporting and evaluation insights, working closely with L&D colleagues, managers, suppliers and stakeholders to optimise centre utilisation and continuously enhance learner experience. Based at the Antrim L&D Centre, the role will require regular travel to Westland, Belfast and occasional travel to other NI Water sites to support training delivery and ensure a seamless, customer-focused approach to learning operations.

Applicants MUST be able to demonstrate in their application and where necessary at interview:

ESSENTIAL CRITERIA

1. A third level qualification in a relevant area AND at least two years' relevant experience, to include:

• Coordinating day-to-day operations of a learning centre/training venue/multiroom facilities environment (e.g. bookings, set-up/turnaround, learner logistics and front-of-house service).
• Using a corporate LMS (Oracle or equivalent) to schedule learning, maintain records and produce operational/compliance reports.
• Coordinating internal/external stakeholders and suppliers to deliver a consistent learner experience.
• Proficient ICT skills, including Excel for analysing and presenting data, and working knowledge of Word, PowerPoint, Forms and Project.

OR (in the absence of a third level qualification)

At least four years' relevant experience, to include:

• Experience coordinating learning centre/training venue operations, including training schedules, learner communications/attendance and stakeholder/supplier liaison to support a consistent learner experience.
• Experience using a corporate LMS (Oracle or equivalent) to schedule learning, maintain accurate records and produce management/compliance reports.
• Experience supervising administrative/project support staff, including work allocation/prioritisation and performance management.
• Proficient ICT skills, including Excel for analysing and presenting data, and working knowledge of Word, PowerPoint, Forms and Project.

2. Full, current driving licence or access to reliable transport (operational requirement).

What is on Offer

Salary

This role offers a competitive remuneration package with a salary scale of £35,354 - £47,138 per annum (further pay award pending).

Location

Learning & Development Centre, Milltown Road, Antrim, BT41 4NW.

What we Offer

• Generous annual leave and public/privilege holidays
• Flexible working and family friendly policies
• Hybrid Working (applicable to some of our roles after three months following onboarding and training)
• Occupational sick pay
• Employee assistance programmes
• Cycle to work scheme
• One of the largest corporate volunteering schemes in NI
• Award winning health and wellbeing programme which focuses on supporting four key area of employee health; Physical, Mental, Social and Financial

How to Apply

To submit your application, please click the APPLY icon.

For additional information about the role please download a Candidate Brief, available below.

Closing date for submission of Applications: Monday 27th April 2026 at 10.00am

Interview Dates: Wednesday 6th May 2026 / Thursday 7th May 2026