CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a EMEA Health and Safety Programme Lead to join our team in London on a permanent basis. This is a great opportunity for an experienced and enthusiastic candidate to join a global account team. As a CBRE EMEA Health and Safety Programme Lead you will be responsible for helping to execute strategic projects and develop new programs to ensure CBRE's global HSE strategic objectives are met. To further this effort, we need an individual to act as the interface between HSE platform function and the EMEA regional HSE and technical community to drive synergies for program elements which align with global requirements and regional. This senior level position will work with the AMS and APAC regions to ensure HSE requirements are incorporated into the global, foundational, best practice tools and processes for maintenance set-up, optimization, planning and work execution that the Programs team and proxies are developing. Key Responsibilities: Key contact for EMEA business as an extension to account HSE teams. Align platform HSE with global programs, initiatives, standards and training across GWS Enterprise Accounts, ensuring for consistency but allowing for flexibility for local regulatory, cultural or infrastructure differences. Facilitate stakeholder collaboration, including account FM Operation professionals globally. Work closely with the regional director and technical teams ensuring that HSE is embedded daily culture of the business. Facilitate sharing of information within HSE and across lines of business to create opportunities and synergies and to develop and promote best management practices and programs across the divisions. Collaborate with all service lines in identifying, developing, and implementing cross functional solutions. Provide input into GWS EA strategic plan. Develop and implement initiatives designed to not only to mitigate risk and promote employee safety, but to drive culture change across the organization. Assist in developing and delivering training related to high-risk activities. Other duties as assigned. Experience Required: Bachelor's degree (BA/BS) from 4-year college or university in technical area of health, safety and environment or equivalent work experience. Work experience in HSE and technical FM a must. Professional background with program management Strong leadership, staff management, and facilitation skill. Strong management, interpersonal, and influencing skills at all levels from the site to the boardroom. Exceptional presentation skills. Excellent project management experience. Strong analytical and organizational skills. Excellent computer skills including Microsoft Project, Microsoft office suite International work experience a plus. Clear understanding and articulation of Safety Management Systems - leadership commitment, accountability, effective communication, auditing, and performance metrics. Extensive working knowledge of EMEA occupational health and safety legislation Proven coaching and teaching abilities. Demonstrated ability to deal with conflict, able to effectively communicate ideas and be an active listener. Strong trend and data analytical skills to drive program and process changes. Proven problem-solving skills with the ability to visualize and deliver creative solutions. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a EMEA Health and Safety Programme Lead to join our team in London on a permanent basis. This is a great opportunity for an experienced and enthusiastic candidate to join a global account team. As a CBRE EMEA Health and Safety Programme Lead you will be responsible for helping to execute strategic projects and develop new programs to ensure CBRE's global HSE strategic objectives are met. To further this effort, we need an individual to act as the interface between HSE platform function and the EMEA regional HSE and technical community to drive synergies for program elements which align with global requirements and regional. This senior level position will work with the AMS and APAC regions to ensure HSE requirements are incorporated into the global, foundational, best practice tools and processes for maintenance set-up, optimization, planning and work execution that the Programs team and proxies are developing. Key Responsibilities: Key contact for EMEA business as an extension to account HSE teams. Align platform HSE with global programs, initiatives, standards and training across GWS Enterprise Accounts, ensuring for consistency but allowing for flexibility for local regulatory, cultural or infrastructure differences. Facilitate stakeholder collaboration, including account FM Operation professionals globally. Work closely with the regional director and technical teams ensuring that HSE is embedded daily culture of the business. Facilitate sharing of information within HSE and across lines of business to create opportunities and synergies and to develop and promote best management practices and programs across the divisions. Collaborate with all service lines in identifying, developing, and implementing cross functional solutions. Provide input into GWS EA strategic plan. Develop and implement initiatives designed to not only to mitigate risk and promote employee safety, but to drive culture change across the organization. Assist in developing and delivering training related to high-risk activities. Other duties as assigned. Experience Required: Bachelor's degree (BA/BS) from 4-year college or university in technical area of health, safety and environment or equivalent work experience. Work experience in HSE and technical FM a must. Professional background with program management Strong leadership, staff management, and facilitation skill. Strong management, interpersonal, and influencing skills at all levels from the site to the boardroom. Exceptional presentation skills. Excellent project management experience. Strong analytical and organizational skills. Excellent computer skills including Microsoft Project, Microsoft office suite International work experience a plus. Clear understanding and articulation of Safety Management Systems - leadership commitment, accountability, effective communication, auditing, and performance metrics. Extensive working knowledge of EMEA occupational health and safety legislation Proven coaching and teaching abilities. Demonstrated ability to deal with conflict, able to effectively communicate ideas and be an active listener. Strong trend and data analytical skills to drive program and process changes. Proven problem-solving skills with the ability to visualize and deliver creative solutions. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Apr 24, 2026
Full time
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Location: Buckinghamshire and Berkshire At Shanly Homes, we don't just build houses. We create distinctive, high-specification homes designed for modern living. As a privately owned, multi award winning regional housebuilder, we take pride in developing bespoke communities in some of the most sought after locations across the South East. We are now looking for an experienced Site Manager to take the lead on one of our upcoming developments across Buckinghamshire and Berkshire. This is a great opportunity to take ownership of a site and work within a collaborative, solutions focused team that values quality, attention to detail and open communication across the business. What you'll be doing: As Site Manager, you'll report to the Construction Director and take responsibility for managing all aspects of this site. Key areas of focus will include: Build programme: ensure the site runs to schedule and that any issues affecting delivery are quickly identified, escalated and resolved Site operations: manage the daily running of the development, including subcontractors, direct labour and materials, maintaining a well organised and efficient site Health and Safety: ensure full compliance with all relevant legislation, Risk Assessments and Method Statements, and lead a culture of safety and accountability on site Build quality: work closely with the quality control team to deliver homes that meet the highest standards from initial groundworks to final handover Team leadership: provide clear direction to the site team, ensure consistent performance and foster a positive, professional working environment Customer journey: liaise with the Sales and Customer Service teams to support choices, extras, handovers and customer satisfaction at every stage What you'll bring to the team: We are a design led and quality driven business, so experience delivering high end developments is essential. Experience working for a residential housebuilder in a Site Manager role Proven track record delivering high quality developments from start to finish Strong understanding and practical application of Health and Safety best practice and legislation Ability to read and interpret construction drawings confidently SMSTS qualified (Site Management Safety Training Scheme) First Aid at Work qualification Construction related degree or NVQ Level 5/6 What we can offer you: The security of a financially strong, privately owned business Competitive salary and car allowance Discretionary annual and long term build bonus scheme Enhanced pension scheme paid via salary exchange BUPA cover Annual leave starting at 25 days to a max of 30 Free life assurance Many wellbeing benefits including on demand GP service, free weekly fitness classes, discounted gym membership, Employee Assistance Programme and a cycle to work scheme Discount scheme with savings across a range of sectors Plus many social events throughout the year If you're a Site Manager who takes pride in delivering premium homes and wants to be part of a company that shares your values, we'd love to hear from you. Apply now and lead the delivery of one of our stunning developments.
Apr 24, 2026
Full time
Location: Buckinghamshire and Berkshire At Shanly Homes, we don't just build houses. We create distinctive, high-specification homes designed for modern living. As a privately owned, multi award winning regional housebuilder, we take pride in developing bespoke communities in some of the most sought after locations across the South East. We are now looking for an experienced Site Manager to take the lead on one of our upcoming developments across Buckinghamshire and Berkshire. This is a great opportunity to take ownership of a site and work within a collaborative, solutions focused team that values quality, attention to detail and open communication across the business. What you'll be doing: As Site Manager, you'll report to the Construction Director and take responsibility for managing all aspects of this site. Key areas of focus will include: Build programme: ensure the site runs to schedule and that any issues affecting delivery are quickly identified, escalated and resolved Site operations: manage the daily running of the development, including subcontractors, direct labour and materials, maintaining a well organised and efficient site Health and Safety: ensure full compliance with all relevant legislation, Risk Assessments and Method Statements, and lead a culture of safety and accountability on site Build quality: work closely with the quality control team to deliver homes that meet the highest standards from initial groundworks to final handover Team leadership: provide clear direction to the site team, ensure consistent performance and foster a positive, professional working environment Customer journey: liaise with the Sales and Customer Service teams to support choices, extras, handovers and customer satisfaction at every stage What you'll bring to the team: We are a design led and quality driven business, so experience delivering high end developments is essential. Experience working for a residential housebuilder in a Site Manager role Proven track record delivering high quality developments from start to finish Strong understanding and practical application of Health and Safety best practice and legislation Ability to read and interpret construction drawings confidently SMSTS qualified (Site Management Safety Training Scheme) First Aid at Work qualification Construction related degree or NVQ Level 5/6 What we can offer you: The security of a financially strong, privately owned business Competitive salary and car allowance Discretionary annual and long term build bonus scheme Enhanced pension scheme paid via salary exchange BUPA cover Annual leave starting at 25 days to a max of 30 Free life assurance Many wellbeing benefits including on demand GP service, free weekly fitness classes, discounted gym membership, Employee Assistance Programme and a cycle to work scheme Discount scheme with savings across a range of sectors Plus many social events throughout the year If you're a Site Manager who takes pride in delivering premium homes and wants to be part of a company that shares your values, we'd love to hear from you. Apply now and lead the delivery of one of our stunning developments.
Overview Geosyntec is seeking a dedicated and knowledgeable HSEQ Coordinator (Europe) to support the implementation of our certified HSEQ management systems. This role is critical in ensuring compliance with relevant legislation and standards, promoting best practices, and driving continuous improvement across our growing European operations, including the UK & Ireland, the Nordics, and the Iberian Peninsula. The successful candidate will work closely with our HSEQ Director, our project teams, subcontractors, and practice leadership to foster a culture of safety, environmental stewardship, and quality excellence. This position could be based in our Manchester or Delph offices. Essential Duties and Responsibilities Technical HSEQ Support Assist with the implementation of project-specific HSEQ management plans. Ensure compliance with legislative, client, and internal HSEQ requirements. Conduct risk assessments and develop safety documentation in collaboration with stakeholders. Support project teams in managing subcontractor compliance and onboarding. Deliver HSEQ inductions and training to employees, subcontractors, and volunteers. Conduct audits, inspections, and safety observations; initiate corrective actions and document findings in GeoSAFE. Provide expert HSEQ advice to internal teams and subcontractors. Advise management on incidents and non-compliance issues; escalation critical risks to the HSEQ Manager. Organise and deliver HSEQ training and maintain accurate training records. Monitoring and Reporting Participate in vendor and subcontractor audits and assessments. Support internal and external audits and ensure timely closure of corrective actions. Assist in maintaining ISO certifications and updating policies to reflect regional requirements. Represent the HSEQ function in meetings as needed. Incident Management Lead immediate response actions following incidents to prevent recurrence. Conduct incident investigations and regulatory reporting in coordination with the HSEQ Manager. Recommend procedural or training changes based on investigation outcomes. Prepare and distribute safety alerts and lessons learned. General Responsibilities Provide first aid and emergency response support. Promote awareness of emergency procedures across the organisation. Collaborate across time zones and regions to support global compliance efforts. Participate in team meetings and contribute to a positive, values-driven culture. Perform other duties as assigned. Education and Licensure Certificate IV, Diploma, or Degree in Occupational Health and Safety and/or Environmental Management, or a related field of study (required) Current First Aid certification (required) Completion of all relevant Geosyntec and client inductions (required) ICAM / root cause analysis qualification or similar (desirable but not essential) Environmental qualifications (preferred) Training and Assessment certification (preferred) Lead Auditor certification in Safety, Environment, or Quality (desirable but not essential) Skills, Experience and Qualifications At least 2 years (5+ preferred) of relevant experience, or an equivalent combination of education and experience. Strong knowledge of ISO 45001 (Occupational Health and Safety), ISO 14001 (Environmental Management), and ISO 9001 (Quality Management). Experience managing subcontractor compliance and workforce safety. Experience in the construction or construction site-based industry (desirable but not essential). Proven ability to conduct or lead internal audits. Excellent interpersonal, negotiation, and conflict resolution skills. Collaborative and proactive approach to team engagement and problem-solving.
Apr 23, 2026
Full time
Overview Geosyntec is seeking a dedicated and knowledgeable HSEQ Coordinator (Europe) to support the implementation of our certified HSEQ management systems. This role is critical in ensuring compliance with relevant legislation and standards, promoting best practices, and driving continuous improvement across our growing European operations, including the UK & Ireland, the Nordics, and the Iberian Peninsula. The successful candidate will work closely with our HSEQ Director, our project teams, subcontractors, and practice leadership to foster a culture of safety, environmental stewardship, and quality excellence. This position could be based in our Manchester or Delph offices. Essential Duties and Responsibilities Technical HSEQ Support Assist with the implementation of project-specific HSEQ management plans. Ensure compliance with legislative, client, and internal HSEQ requirements. Conduct risk assessments and develop safety documentation in collaboration with stakeholders. Support project teams in managing subcontractor compliance and onboarding. Deliver HSEQ inductions and training to employees, subcontractors, and volunteers. Conduct audits, inspections, and safety observations; initiate corrective actions and document findings in GeoSAFE. Provide expert HSEQ advice to internal teams and subcontractors. Advise management on incidents and non-compliance issues; escalation critical risks to the HSEQ Manager. Organise and deliver HSEQ training and maintain accurate training records. Monitoring and Reporting Participate in vendor and subcontractor audits and assessments. Support internal and external audits and ensure timely closure of corrective actions. Assist in maintaining ISO certifications and updating policies to reflect regional requirements. Represent the HSEQ function in meetings as needed. Incident Management Lead immediate response actions following incidents to prevent recurrence. Conduct incident investigations and regulatory reporting in coordination with the HSEQ Manager. Recommend procedural or training changes based on investigation outcomes. Prepare and distribute safety alerts and lessons learned. General Responsibilities Provide first aid and emergency response support. Promote awareness of emergency procedures across the organisation. Collaborate across time zones and regions to support global compliance efforts. Participate in team meetings and contribute to a positive, values-driven culture. Perform other duties as assigned. Education and Licensure Certificate IV, Diploma, or Degree in Occupational Health and Safety and/or Environmental Management, or a related field of study (required) Current First Aid certification (required) Completion of all relevant Geosyntec and client inductions (required) ICAM / root cause analysis qualification or similar (desirable but not essential) Environmental qualifications (preferred) Training and Assessment certification (preferred) Lead Auditor certification in Safety, Environment, or Quality (desirable but not essential) Skills, Experience and Qualifications At least 2 years (5+ preferred) of relevant experience, or an equivalent combination of education and experience. Strong knowledge of ISO 45001 (Occupational Health and Safety), ISO 14001 (Environmental Management), and ISO 9001 (Quality Management). Experience managing subcontractor compliance and workforce safety. Experience in the construction or construction site-based industry (desirable but not essential). Proven ability to conduct or lead internal audits. Excellent interpersonal, negotiation, and conflict resolution skills. Collaborative and proactive approach to team engagement and problem-solving.
Regional Head of Business / General Manager - Used Cars Salary: 65,000 - 70,000 basic 80,000 - 85,000 OTE Benefits: Fully electric company car Location: Yorkshire & West Midlands (multi-site role) The Opportunity An exciting opportunity has arisen for an experienced and driven Regional Head of Business / General Manager to oversee multiple used car dealerships within a rapidly expanding automotive group. Initially responsible for 3-4 high-volume sites across Yorkshire and the West Midlands, you will play a pivotal role in leading, developing, and inspiring large teams while driving commercial performance. With significant growth plans in place, this role offers genuine scope for progression and increased responsibility. This is a business that caters to the full market, offering a wide range of vehicles across all makes and models-giving you the platform to maximise sales opportunities and deliver outstanding results. The Role Lead, motivate, and develop a large, high-performing team of circa 300 staff across multiple sites Drive performance by setting clear, ambitious objectives and ensuring accountability across each dealership Work closely with site General Managers to maximise profitability and operational efficiency Ensure compliance and deliver an exceptional, customer-focused experience across all locations Report on performance to the Regional Sales Director and Board of Directors Implement innovative strategies to enhance sales, engagement, and overall business performance Oversee aftersales operations in collaboration with the Operations Director The Candidate To be successful in this role, you will: Have a proven track record of delivering results in a fast-paced, volume-driven automotive environment Possess strong experience within used cars, ideally from a supermarket or high-volume background Be a natural leader with the ability to inspire, influence, and develop large teams Demonstrate strong commercial awareness and a results-driven mindset Be highly customer-focused with a commitment to delivering excellence Have excellent communication, negotiation, and organisational skills Be IT literate and comfortable working with data and reporting tools Be self-motivated, resilient, and driven to exceed targets Working Pattern & Additional Information Flexible working pattern across weekdays and weekends (rota-based) Long trading hours (sites open until 9pm), reflected in the earning potential Initial onboarding will include travel across the wider business to fully immerse yourself in company culture and processes (all expenses covered) Why Apply? Join a growing, ambitious automotive group Significant career progression opportunities High earning potential Work with a diverse product range and strong support network For more information or to apply, please contact Command Recruitment .
Apr 23, 2026
Full time
Regional Head of Business / General Manager - Used Cars Salary: 65,000 - 70,000 basic 80,000 - 85,000 OTE Benefits: Fully electric company car Location: Yorkshire & West Midlands (multi-site role) The Opportunity An exciting opportunity has arisen for an experienced and driven Regional Head of Business / General Manager to oversee multiple used car dealerships within a rapidly expanding automotive group. Initially responsible for 3-4 high-volume sites across Yorkshire and the West Midlands, you will play a pivotal role in leading, developing, and inspiring large teams while driving commercial performance. With significant growth plans in place, this role offers genuine scope for progression and increased responsibility. This is a business that caters to the full market, offering a wide range of vehicles across all makes and models-giving you the platform to maximise sales opportunities and deliver outstanding results. The Role Lead, motivate, and develop a large, high-performing team of circa 300 staff across multiple sites Drive performance by setting clear, ambitious objectives and ensuring accountability across each dealership Work closely with site General Managers to maximise profitability and operational efficiency Ensure compliance and deliver an exceptional, customer-focused experience across all locations Report on performance to the Regional Sales Director and Board of Directors Implement innovative strategies to enhance sales, engagement, and overall business performance Oversee aftersales operations in collaboration with the Operations Director The Candidate To be successful in this role, you will: Have a proven track record of delivering results in a fast-paced, volume-driven automotive environment Possess strong experience within used cars, ideally from a supermarket or high-volume background Be a natural leader with the ability to inspire, influence, and develop large teams Demonstrate strong commercial awareness and a results-driven mindset Be highly customer-focused with a commitment to delivering excellence Have excellent communication, negotiation, and organisational skills Be IT literate and comfortable working with data and reporting tools Be self-motivated, resilient, and driven to exceed targets Working Pattern & Additional Information Flexible working pattern across weekdays and weekends (rota-based) Long trading hours (sites open until 9pm), reflected in the earning potential Initial onboarding will include travel across the wider business to fully immerse yourself in company culture and processes (all expenses covered) Why Apply? Join a growing, ambitious automotive group Significant career progression opportunities High earning potential Work with a diverse product range and strong support network For more information or to apply, please contact Command Recruitment .
Thorn Baker Facilities Management
City, Manchester
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Apr 23, 2026
Full time
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Apr 23, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Our client creates unforgettable experiences, and they are looking for a Head of Security to take the lead in keeping them safe. Their award-winning waterfront events campus - home to the M&S Bank Arena, Exhibition Centre and Convention Centre - welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join our client as their Head of Security! Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead our client's strategic and operational delivery of security. Reporting to the Director - Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale - from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You They are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations - ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Apr 23, 2026
Full time
Our client creates unforgettable experiences, and they are looking for a Head of Security to take the lead in keeping them safe. Their award-winning waterfront events campus - home to the M&S Bank Arena, Exhibition Centre and Convention Centre - welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join our client as their Head of Security! Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead our client's strategic and operational delivery of security. Reporting to the Director - Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale - from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You They are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations - ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Job Reference: com/1404/L/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 23, 2026
Full time
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Job Reference: com/1404/L/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Michael Page is delighted to be partnering with a highly respected, multi-site international FMCG organisation to appoint a People Director, reporting to the CPO. This is a pivotal, senior leadership role with enterprise-wide impact, offering the opportunity to shape and deliver a progressive people strategy during a period of significant transformation. This is not a 'steady-state' role. It is a mandate to lead, influence and evolve. Client Details Our customer is a highly commercial multi-site international FMCG business with a passion for innovation, customer-centricity and talent development. Description Reporting to the CPO, and partnering the regional MD, the People Director will lead a sizeable, multi-disciplinary HR function and act as a true strategic partner to the business. You will play a central role in driving organisational performance, capability and culture across a complex, international footprint. The organisation is undergoing a sustained period of change, including: Implementation of a new HRIS platform Ongoing M&A activity and divestments Driving operational efficiencies and cost optimisation Designing and embedding a new People Target Operating Model Developing career architecture and progression pathways Evolving reward frameworks and propositions Elevating management and leadership capability This role offers the scope to shape the future of the people agenda in a business where HR is seen as a critical lever for success. Key Responsibilities: Lead and develop a high-performing HR function across all Centres of Excellence, including Reward, Talent, L&D, ER, and People Operations Define and execute a forward-looking people strategy aligned to business transformation goals Act as a trusted advisor to senior stakeholders, influencing decision-making at Executive and Board level Drive organisational design, workforce planning and capability development across a multi-site, international environment Lead complex change and transformation programmes, ensuring engagement, pace and delivery Oversee and evolve employee relations strategy, including engagement with Trade Unions and European Works Councils Embed a modern, scalable People Operating Model that supports growth, efficiency and consistency Champion inclusive leadership and ensure a culture that enables performance, accountability and progression This role is based in Manchester 2 to 3 days per week, and will require monthly international travel. Profile This role requires a commercially astute, credible and highly experienced HR leader who thrives in complexity and change. You will bring: Proven experience leading a full-service HR function, spanning all Centres of Excellence A track record of operating at strategic leadership level within a large, multi-site and international environment Deep expertise in Trade Union engagement and negotiation, alongside experience working with European Works Councils Demonstrated success delivering large-scale transformation programmes (e.g. HRIS, TOM design, M&A integration/separation, efficiency drives) Strong organisational design and change leadership capability The ability to balance strategic vision with operational execution Gravitas, resilience and the ability to influence at the most senior levels A leadership style that builds high-performing, engaged and accountable teams This is a rare opportunity to step into a role with genuine breadth, complexity and impact. You will be part of a leadership team shaping the future of a well-established yet evolving international business. For an ambitious People Director, this offers: A platform to lead transformation at scale The ability to shape and modernise the entire people agenda Exposure to complex, high-value business change The opportunity to build and leave a lasting legacy Job Offer This role pays up to 100,000 to 130,000 per annum (dependant on experience), inclusive of a car allowance, performance related bonus and a suite of benefits.
Apr 23, 2026
Full time
Michael Page is delighted to be partnering with a highly respected, multi-site international FMCG organisation to appoint a People Director, reporting to the CPO. This is a pivotal, senior leadership role with enterprise-wide impact, offering the opportunity to shape and deliver a progressive people strategy during a period of significant transformation. This is not a 'steady-state' role. It is a mandate to lead, influence and evolve. Client Details Our customer is a highly commercial multi-site international FMCG business with a passion for innovation, customer-centricity and talent development. Description Reporting to the CPO, and partnering the regional MD, the People Director will lead a sizeable, multi-disciplinary HR function and act as a true strategic partner to the business. You will play a central role in driving organisational performance, capability and culture across a complex, international footprint. The organisation is undergoing a sustained period of change, including: Implementation of a new HRIS platform Ongoing M&A activity and divestments Driving operational efficiencies and cost optimisation Designing and embedding a new People Target Operating Model Developing career architecture and progression pathways Evolving reward frameworks and propositions Elevating management and leadership capability This role offers the scope to shape the future of the people agenda in a business where HR is seen as a critical lever for success. Key Responsibilities: Lead and develop a high-performing HR function across all Centres of Excellence, including Reward, Talent, L&D, ER, and People Operations Define and execute a forward-looking people strategy aligned to business transformation goals Act as a trusted advisor to senior stakeholders, influencing decision-making at Executive and Board level Drive organisational design, workforce planning and capability development across a multi-site, international environment Lead complex change and transformation programmes, ensuring engagement, pace and delivery Oversee and evolve employee relations strategy, including engagement with Trade Unions and European Works Councils Embed a modern, scalable People Operating Model that supports growth, efficiency and consistency Champion inclusive leadership and ensure a culture that enables performance, accountability and progression This role is based in Manchester 2 to 3 days per week, and will require monthly international travel. Profile This role requires a commercially astute, credible and highly experienced HR leader who thrives in complexity and change. You will bring: Proven experience leading a full-service HR function, spanning all Centres of Excellence A track record of operating at strategic leadership level within a large, multi-site and international environment Deep expertise in Trade Union engagement and negotiation, alongside experience working with European Works Councils Demonstrated success delivering large-scale transformation programmes (e.g. HRIS, TOM design, M&A integration/separation, efficiency drives) Strong organisational design and change leadership capability The ability to balance strategic vision with operational execution Gravitas, resilience and the ability to influence at the most senior levels A leadership style that builds high-performing, engaged and accountable teams This is a rare opportunity to step into a role with genuine breadth, complexity and impact. You will be part of a leadership team shaping the future of a well-established yet evolving international business. For an ambitious People Director, this offers: A platform to lead transformation at scale The ability to shape and modernise the entire people agenda Exposure to complex, high-value business change The opportunity to build and leave a lasting legacy Job Offer This role pays up to 100,000 to 130,000 per annum (dependant on experience), inclusive of a car allowance, performance related bonus and a suite of benefits.
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Apr 23, 2026
Full time
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Rewards/Benefits on offer: A highly competitive salary. Working for a highly successful Northeast SME business, with plans for organic growth and expansion by further acquisitions. A superb career opportunity, to work with a highly experienced team of Directors. The company supply to a varied customer base, with a range of high value quality products. An immediate start date for the right person The Company Our client is a true Northeast success story within the regional SME manufacturing sector. The company is a privately-owned business with an impressive history of developing, manufacturing, and supplying a range of high-quality products to a national customer base, in a variety of market sectors. The company operates from a well-established production facility located in the Gateshead area, with plans for organic growth and further acquisitions. They are now looking to recruit an experienced Operations Manager to work closely with their company Directors and to provide a hands-on leadership role in all aspects of their production facility. You will be placed in a key role, to implement and manage a range of continuous improvement projects as well as to train, mentor and develop the next leadership team for the business. We believe this is an outstanding career opportunity for an experienced manufacturing leader, to help support a growing business and impart knowledge, experience, and wisdom to their key employees. Job Summary: Key focus areas include team development, process optimisation, and ensuring the consistent delivery of high-quality products. Lead and implement lean manufacturing strategies to improve productivity, reduce costs, and eliminate waste. Drive a culture of continuous improvement through effective use of visual management and daily team engagement. Support and develop staff through structured training, coaching, and mentoring. Monitor and improve KPIs relating to production, quality, and delivery targets. Collaborate with cross-functional teams to ensure smooth and efficient factory operations. About you: Proven experience in a production or manufacturing leadership role. Strong background in implementing Lean Manufacturing and Continuous Improvement techniques (e.g. 5S, Kaizen, efficiency improvements). Experience working cross-functionally with teams and different sites. Knowledge of health and safety regulations and operational compliance standards. Experience of training and developing staff members to become effective future leaders. Results-driven with a track record of delivering efficiency gains and cost reductions. Excellent problem-solving and decision-making skills in fast-paced environments. Strong people management skills with the ability to motivate, develop, and engage teams. Confident communicator, capable of leading daily briefs, coaching individuals, and influencing change. Able to prioritise and adapt to evolving production needs and targets. Formal lean/CI qualification or training is highly desirable. Proactive, hands-on leadership style. Continuous improvement mindset with attention to detail. Calm under pressure and resilient in managing operational challenges. Committed to developing a positive, inclusive, and high-performing team culture.
Apr 23, 2026
Full time
Rewards/Benefits on offer: A highly competitive salary. Working for a highly successful Northeast SME business, with plans for organic growth and expansion by further acquisitions. A superb career opportunity, to work with a highly experienced team of Directors. The company supply to a varied customer base, with a range of high value quality products. An immediate start date for the right person The Company Our client is a true Northeast success story within the regional SME manufacturing sector. The company is a privately-owned business with an impressive history of developing, manufacturing, and supplying a range of high-quality products to a national customer base, in a variety of market sectors. The company operates from a well-established production facility located in the Gateshead area, with plans for organic growth and further acquisitions. They are now looking to recruit an experienced Operations Manager to work closely with their company Directors and to provide a hands-on leadership role in all aspects of their production facility. You will be placed in a key role, to implement and manage a range of continuous improvement projects as well as to train, mentor and develop the next leadership team for the business. We believe this is an outstanding career opportunity for an experienced manufacturing leader, to help support a growing business and impart knowledge, experience, and wisdom to their key employees. Job Summary: Key focus areas include team development, process optimisation, and ensuring the consistent delivery of high-quality products. Lead and implement lean manufacturing strategies to improve productivity, reduce costs, and eliminate waste. Drive a culture of continuous improvement through effective use of visual management and daily team engagement. Support and develop staff through structured training, coaching, and mentoring. Monitor and improve KPIs relating to production, quality, and delivery targets. Collaborate with cross-functional teams to ensure smooth and efficient factory operations. About you: Proven experience in a production or manufacturing leadership role. Strong background in implementing Lean Manufacturing and Continuous Improvement techniques (e.g. 5S, Kaizen, efficiency improvements). Experience working cross-functionally with teams and different sites. Knowledge of health and safety regulations and operational compliance standards. Experience of training and developing staff members to become effective future leaders. Results-driven with a track record of delivering efficiency gains and cost reductions. Excellent problem-solving and decision-making skills in fast-paced environments. Strong people management skills with the ability to motivate, develop, and engage teams. Confident communicator, capable of leading daily briefs, coaching individuals, and influencing change. Able to prioritise and adapt to evolving production needs and targets. Formal lean/CI qualification or training is highly desirable. Proactive, hands-on leadership style. Continuous improvement mindset with attention to detail. Calm under pressure and resilient in managing operational challenges. Committed to developing a positive, inclusive, and high-performing team culture.
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 22, 2026
Full time
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
National Animal Welfare Trust
Watford, Hertfordshire
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Apr 22, 2026
Full time
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Gleeson Recruitment Group
Ross-on-wye, Herefordshire
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 22, 2026
Full time
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Position: Senior Global Program Manager - EMEA Job Description: Arrow ECS is looking for a Senior Global Program Manager to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across EMEA. This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow's global partner programs, vendor strategies, and integrated operating model-while helping regional teams successfully land and scale priority solution areas. What You'll Do Lead Global Programs with Regional Impact Own the EMEA execution of global GTM and partner programs, ensuring alignment with Arrow ECS's global strategy. Partner closely with the Global Director of GTM to design and deliver solution-specific sales plays across EMEA. Represent EMEA market needs and insights in global planning discussions to help shape future programs. Drive Sales Play Execution Across EMEA Lead the rollout and execution of global sales plays in EMEA regions, working closely with regional sales, marketing, and partner teams. Ensure global programs are effectively localized for regional markets-while maintaining consistency, governance, and measurable outcomes. Enable field teams with clear program frameworks, playbooks, and execution guidance. Partner with Operations & Cloud Teams Work cross-functionally with operations, Cloud, and systems teams to ensure programs are fully integrated, scalable, and execution-ready. Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience. Help ensure operational readiness for launches, from integration planning through execution. Collaborate Across a Global, Matrixed Organization Act as a connector between global strategy and regional execution, aligning stakeholders across EMEA and global teams. Collaborate with Cloud teams to support multi-vendor, solution-oriented GTM programs. Influence outcomes across regions and functions without direct authority. Measure Success & Drive Continuous Improvement Track program performance and deliver clear, actionable insights to global and regional leadership. Maintain program documentation, governance, and reporting standards. Use data and regional feedback to continuously refine and improve program effectiveness. What You Bring Bachelor's degree in Business, Marketing, or a related field (Master's preferred). 7+ years of experience in program management, GTM strategy, or partner/channel programs within technology or IT distribution. Strong understanding of solution selling, partner ecosystems, and cloud or hybrid technologies. Proven experience managing complex, multi-region programs in a global environment. Excellent communication, stakeholder management, and execution skills. Comfortable working in a fast-paced, matrixed, international organization. Nice to Have Experience working in or with EMEA markets. Exposure to multi-vendor GTM strategies and cloud provider partner programs. Strong analytical skills with experience in program performance measurement and reporting. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Business Support
Apr 22, 2026
Full time
Position: Senior Global Program Manager - EMEA Job Description: Arrow ECS is looking for a Senior Global Program Manager to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across EMEA. This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow's global partner programs, vendor strategies, and integrated operating model-while helping regional teams successfully land and scale priority solution areas. What You'll Do Lead Global Programs with Regional Impact Own the EMEA execution of global GTM and partner programs, ensuring alignment with Arrow ECS's global strategy. Partner closely with the Global Director of GTM to design and deliver solution-specific sales plays across EMEA. Represent EMEA market needs and insights in global planning discussions to help shape future programs. Drive Sales Play Execution Across EMEA Lead the rollout and execution of global sales plays in EMEA regions, working closely with regional sales, marketing, and partner teams. Ensure global programs are effectively localized for regional markets-while maintaining consistency, governance, and measurable outcomes. Enable field teams with clear program frameworks, playbooks, and execution guidance. Partner with Operations & Cloud Teams Work cross-functionally with operations, Cloud, and systems teams to ensure programs are fully integrated, scalable, and execution-ready. Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience. Help ensure operational readiness for launches, from integration planning through execution. Collaborate Across a Global, Matrixed Organization Act as a connector between global strategy and regional execution, aligning stakeholders across EMEA and global teams. Collaborate with Cloud teams to support multi-vendor, solution-oriented GTM programs. Influence outcomes across regions and functions without direct authority. Measure Success & Drive Continuous Improvement Track program performance and deliver clear, actionable insights to global and regional leadership. Maintain program documentation, governance, and reporting standards. Use data and regional feedback to continuously refine and improve program effectiveness. What You Bring Bachelor's degree in Business, Marketing, or a related field (Master's preferred). 7+ years of experience in program management, GTM strategy, or partner/channel programs within technology or IT distribution. Strong understanding of solution selling, partner ecosystems, and cloud or hybrid technologies. Proven experience managing complex, multi-region programs in a global environment. Excellent communication, stakeholder management, and execution skills. Comfortable working in a fast-paced, matrixed, international organization. Nice to Have Experience working in or with EMEA markets. Exposure to multi-vendor GTM strategies and cloud provider partner programs. Strong analytical skills with experience in program performance measurement and reporting. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Business Support
UK Power Networks (Operations) Ltd
Colton, Cumbria
82355 - GE and SM scheduler This GE and SM Scheduler will report to General Enquiries & Smart Metering Manager and will work within Network Operations based in our Bury St Edmunds office. You will be permanent employee. You will attract a salary of 35,158 per annum and a bonus of 3% Close Date: 21st April 2026 The postion offers hybrid working after the successful completion of probation. UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, and the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. DIMENSIONS: To safely schedule staff (direct and contractors) in the Region. Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems. Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work. Raise and process purchase orders using SAP, including the generation of management reports. Provide regular feedback to the Field Engineers and Field Staff Supervisors. Take and resolves telephone queries from internal and external customers. Communicate with other Directorates to ensure working at the Regional Office. Help investigate customer complaints. Record and co-ordinate Electricity Guaranteed Standards. Records annual leave and other absence. Communicate with Field Staff and update systems with timely information from site. Liaison with Local Authorities regarding NRSWA and Section 74 issues. Communicate with contactors to ensure compliance with section 74 of the New Roads and Street Works Act. Raise or request Street Works Notices and Permits To work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised. Ensure compliance with procedures. Accomplish a storm role during emergencies. PRINCIPLE ACCOUNTABILITIES: Financial: Schedule staff to keep overtime expenditure to minimum levels. Customer: Communicate with field staff and update systems to ensure our customers are given up to date information about their jobs. Ensure that Electricity Guaranteed Standards are followed and correctly recorded. Liaison with customers to make appointments and provide updates on progress with jobs. Schedule resources to minimise CML impact and customer complaints. Process: Safely schedule staff (direct and contractors). Update SAP and other systems promptly. Raise purchase orders promptly. Ensure that the scheduling systems are updated to ensure there is good visibility of all staff. Record annual leave and other absence for all field based staff in the Region. Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act. People: Active participation in Individual Performance Review (IPR) sessions with your Line Manager. Attendance at monthly Team Briefings. Manage days lost through sickness. Manage days lost through accidents. Manage non-lost time accidents. KNOWLEDGE, SKILLS, QUALIFICATIONS & EXPERIENCE : A basic understanding of the Network and the types of jobs undertaken. Team working - The drive and ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team. Flexible attitude to work and working hours. Level 3 City & Guilds 2339 formally 2322 certificate in electrical technology engineering (desirable but not essential) Enthusiastic & without losing sight of safety and security of supply. Motivate and bring staff to their full potential Manage field teams and monitoring Performance and costs. You will require a competent technical person with the ability to tackle several tasks and the ability to take on and learn new ones.
Apr 22, 2026
Full time
82355 - GE and SM scheduler This GE and SM Scheduler will report to General Enquiries & Smart Metering Manager and will work within Network Operations based in our Bury St Edmunds office. You will be permanent employee. You will attract a salary of 35,158 per annum and a bonus of 3% Close Date: 21st April 2026 The postion offers hybrid working after the successful completion of probation. UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, and the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. DIMENSIONS: To safely schedule staff (direct and contractors) in the Region. Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems. Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work. Raise and process purchase orders using SAP, including the generation of management reports. Provide regular feedback to the Field Engineers and Field Staff Supervisors. Take and resolves telephone queries from internal and external customers. Communicate with other Directorates to ensure working at the Regional Office. Help investigate customer complaints. Record and co-ordinate Electricity Guaranteed Standards. Records annual leave and other absence. Communicate with Field Staff and update systems with timely information from site. Liaison with Local Authorities regarding NRSWA and Section 74 issues. Communicate with contactors to ensure compliance with section 74 of the New Roads and Street Works Act. Raise or request Street Works Notices and Permits To work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised. Ensure compliance with procedures. Accomplish a storm role during emergencies. PRINCIPLE ACCOUNTABILITIES: Financial: Schedule staff to keep overtime expenditure to minimum levels. Customer: Communicate with field staff and update systems to ensure our customers are given up to date information about their jobs. Ensure that Electricity Guaranteed Standards are followed and correctly recorded. Liaison with customers to make appointments and provide updates on progress with jobs. Schedule resources to minimise CML impact and customer complaints. Process: Safely schedule staff (direct and contractors). Update SAP and other systems promptly. Raise purchase orders promptly. Ensure that the scheduling systems are updated to ensure there is good visibility of all staff. Record annual leave and other absence for all field based staff in the Region. Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act. People: Active participation in Individual Performance Review (IPR) sessions with your Line Manager. Attendance at monthly Team Briefings. Manage days lost through sickness. Manage days lost through accidents. Manage non-lost time accidents. KNOWLEDGE, SKILLS, QUALIFICATIONS & EXPERIENCE : A basic understanding of the Network and the types of jobs undertaken. Team working - The drive and ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team. Flexible attitude to work and working hours. Level 3 City & Guilds 2339 formally 2322 certificate in electrical technology engineering (desirable but not essential) Enthusiastic & without losing sight of safety and security of supply. Motivate and bring staff to their full potential Manage field teams and monitoring Performance and costs. You will require a competent technical person with the ability to tackle several tasks and the ability to take on and learn new ones.
At Liverpool Experience Campus, we create unforgettable experiences, and we re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus home to the M&S Bank Arena, Exhibition Centre and Convention Centre welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Apr 22, 2026
Full time
At Liverpool Experience Campus, we create unforgettable experiences, and we re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus home to the M&S Bank Arena, Exhibition Centre and Convention Centre welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Senior Health and Safety Manager Peterborough Circa 80,000 + Car Allowance + Excellent Benefits Are you passionate about embedding safety at the core of operational excellence in a dynamic environment? Do you enjoy leading teams and collaborating closely with senior leaders to develop and implement impactful safety strategies? We're supporting a leading utilities company in recruiting a Senior Health and Safety Manager to shape and drive safety culture across their regional operations. This strategic role offers the opportunity to influence safety standards, develop leadership capability, and support the delivery of vital capital and operational programmes. The successful candidate will: Lead and manage a team of Safety Professionals, providing leadership and development support. Partner with Business Unit leaders to develop and implement safety objectives aligned with corporate strategy. Drive continuous improvement initiatives in safety policies, systems, and processes. Develop strategic health & safety plans to address key risk areas and operational goals. Act as a safety ambassador, bringing insights and fostering a proactive safety culture across the region. The ideal candidate will have: Recognised health & safety qualification, preferably NEBOSH diploma level or equivalent. Proven experience in a senior health & safety role with a track record of driving change. Strong influencing abilities and leadership skills, with the ability to collaborate at all levels. Full UK driving licence. This is an excellent opportunity to join a forward-thinking organisation committed to safety, growth, and professional development. For more information or to apply please contact or call (phone number removed). Job Ref: LR4568 Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England, recruiting across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website, (url removed).
Apr 22, 2026
Full time
Senior Health and Safety Manager Peterborough Circa 80,000 + Car Allowance + Excellent Benefits Are you passionate about embedding safety at the core of operational excellence in a dynamic environment? Do you enjoy leading teams and collaborating closely with senior leaders to develop and implement impactful safety strategies? We're supporting a leading utilities company in recruiting a Senior Health and Safety Manager to shape and drive safety culture across their regional operations. This strategic role offers the opportunity to influence safety standards, develop leadership capability, and support the delivery of vital capital and operational programmes. The successful candidate will: Lead and manage a team of Safety Professionals, providing leadership and development support. Partner with Business Unit leaders to develop and implement safety objectives aligned with corporate strategy. Drive continuous improvement initiatives in safety policies, systems, and processes. Develop strategic health & safety plans to address key risk areas and operational goals. Act as a safety ambassador, bringing insights and fostering a proactive safety culture across the region. The ideal candidate will have: Recognised health & safety qualification, preferably NEBOSH diploma level or equivalent. Proven experience in a senior health & safety role with a track record of driving change. Strong influencing abilities and leadership skills, with the ability to collaborate at all levels. Full UK driving licence. This is an excellent opportunity to join a forward-thinking organisation committed to safety, growth, and professional development. For more information or to apply please contact or call (phone number removed). Job Ref: LR4568 Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England, recruiting across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website, (url removed).
