About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Apr 17, 2026
Full time
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Senior Individual Giving Officer Job Advert Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme. We are looking for a Senior Individual Giving Officer to join a Public Fundraising team. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering the charity's 2030 strategy. This is a permanent, full time position. Flexible and hybrid working arrangements are offered, with a requirement to attend the London office for a minimum of two days per week. Occasional travel within the UK may also be required. What you will do Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management. Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard. Build and manage complex data selections and automated email journeys, supporting the roll out of the new CRM and using insight to improve targeting and results. Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell. Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively. Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement. Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes. Champion equality, diversity and inclusion in campaigns and across the organisation. What you will bring Proven experience of planning and delivering multi-channel individual giving campaigns. Strong data and CRM skills, with experience of building selections and automated journeys. Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines. Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care. Experience of monitoring and analysing campaign performance and using insight to improve results. Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion. Why join the team - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. Flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as the charity expands and improves the Individual Giving Program. The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 15, 2026
Full time
Senior Individual Giving Officer Job Advert Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme. We are looking for a Senior Individual Giving Officer to join a Public Fundraising team. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering the charity's 2030 strategy. This is a permanent, full time position. Flexible and hybrid working arrangements are offered, with a requirement to attend the London office for a minimum of two days per week. Occasional travel within the UK may also be required. What you will do Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management. Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard. Build and manage complex data selections and automated email journeys, supporting the roll out of the new CRM and using insight to improve targeting and results. Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell. Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively. Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement. Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes. Champion equality, diversity and inclusion in campaigns and across the organisation. What you will bring Proven experience of planning and delivering multi-channel individual giving campaigns. Strong data and CRM skills, with experience of building selections and automated journeys. Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines. Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care. Experience of monitoring and analysing campaign performance and using insight to improve results. Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion. Why join the team - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. Flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as the charity expands and improves the Individual Giving Program. The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 14, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 03, 2025
Full time
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Working within the Individual Giving team, you ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
Sep 26, 2025
Full time
Working within the Individual Giving team, you ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
