Job Title : Senior Category Manager - SC Location: Reading (3 days/week on site) Contract Duration : 12 Months Daily Rate: £81.74/hr (Umbrella Maximum) IR35 Status : Inside IR35 Security Clearance: SC & Sole Uk National Essential: SC (Security Clearance) 5+ years Public Procurement experience Negotiating Stripping costs from contracts Supplier Relationship Management Ability to influence and deliver Stakeholder Management at various levels, internal and external Ability to work autonomously Has worked similar size of contract Knowledge of MOD or working with MOD, 3+ years (worst case would accept public sector experience) Has experience doing competitive flexible procurement on PA23. Open framework experience Desirable: ERP experience An IT Background Background in integrating systems, eg SAP or similar Key Accountabilities: Develop and implement Category Strategies for assigned sub-group of categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in alignment with business stakeholders. Support and execute complex strategic sourcing activities in line with approved category strategies and preferred suppliers list, including the execution of the RFx process, supplier evaluation and selection, contract negotiation, business award and contract handover to the business, in compliance with the business requirements as well as policies and directives, including Code of Conduct and Code of Business Ethics. Responsible for contractual and commercial management and effective contract administration to the relevant team providing commercial assurance to deliver commercial value. Support and execute Supplier Relationship Management for key and critical suppliers within the sub-group of categories, including supplier segmentation, contract management, supplier risks identification and mitigation and suppliers performance. Identify and develop supplier value including planning and participating to external management review meetings with segmented suppliers (Management Business Reviews and Executive Business Reviews) in accordance with Supplier Relationship Management framework and the agreed supplier strategy. Support and provide input to the Process and Performance team as appropriate. Support the development and interface with the Service Centre. Key Responsibilities: Consistently demonstrating positive behaviours in line with the company's environmental, sustainability, safety, health, security, quality and ethics standards. Category Management Drive and implement Category Strategy to deliver cost effective category solutions and business models. Supplier base management and supplier classification (Preferred Supplier List PSL), securing competition in the supplier base. Implement ways of working according to Category Management Framework including the delivery of Category targets and KPI s for assigned group of spend categories. Business Intelligence, benchmark and market insight to support category development. Contribute to the long-term business ensuring competitive initial cost and total cost development in the product and service life cycle and maintenance of the specific supplier contract for products and services. Contract Management Prepare and execute a Contract which is appropriate to the scope, value and risk outlined in the sourcing strategy, ensuring all relevant stakeholders have contributed and approved as appropriate. Administer the Contract in accordance with all of the terms and conditions ensuring contract compliance. Ensure appropriate management of commercial risks, forecast spend and change impacts with key stakeholders. Supplier Relationship Management Suppliers segmented and managed (quality, performance, risk) in accordance with the Supplier Relationship Management Framework Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
Apr 28, 2026
Contractor
Job Title : Senior Category Manager - SC Location: Reading (3 days/week on site) Contract Duration : 12 Months Daily Rate: £81.74/hr (Umbrella Maximum) IR35 Status : Inside IR35 Security Clearance: SC & Sole Uk National Essential: SC (Security Clearance) 5+ years Public Procurement experience Negotiating Stripping costs from contracts Supplier Relationship Management Ability to influence and deliver Stakeholder Management at various levels, internal and external Ability to work autonomously Has worked similar size of contract Knowledge of MOD or working with MOD, 3+ years (worst case would accept public sector experience) Has experience doing competitive flexible procurement on PA23. Open framework experience Desirable: ERP experience An IT Background Background in integrating systems, eg SAP or similar Key Accountabilities: Develop and implement Category Strategies for assigned sub-group of categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in alignment with business stakeholders. Support and execute complex strategic sourcing activities in line with approved category strategies and preferred suppliers list, including the execution of the RFx process, supplier evaluation and selection, contract negotiation, business award and contract handover to the business, in compliance with the business requirements as well as policies and directives, including Code of Conduct and Code of Business Ethics. Responsible for contractual and commercial management and effective contract administration to the relevant team providing commercial assurance to deliver commercial value. Support and execute Supplier Relationship Management for key and critical suppliers within the sub-group of categories, including supplier segmentation, contract management, supplier risks identification and mitigation and suppliers performance. Identify and develop supplier value including planning and participating to external management review meetings with segmented suppliers (Management Business Reviews and Executive Business Reviews) in accordance with Supplier Relationship Management framework and the agreed supplier strategy. Support and provide input to the Process and Performance team as appropriate. Support the development and interface with the Service Centre. Key Responsibilities: Consistently demonstrating positive behaviours in line with the company's environmental, sustainability, safety, health, security, quality and ethics standards. Category Management Drive and implement Category Strategy to deliver cost effective category solutions and business models. Supplier base management and supplier classification (Preferred Supplier List PSL), securing competition in the supplier base. Implement ways of working according to Category Management Framework including the delivery of Category targets and KPI s for assigned group of spend categories. Business Intelligence, benchmark and market insight to support category development. Contribute to the long-term business ensuring competitive initial cost and total cost development in the product and service life cycle and maintenance of the specific supplier contract for products and services. Contract Management Prepare and execute a Contract which is appropriate to the scope, value and risk outlined in the sourcing strategy, ensuring all relevant stakeholders have contributed and approved as appropriate. Administer the Contract in accordance with all of the terms and conditions ensuring contract compliance. Ensure appropriate management of commercial risks, forecast spend and change impacts with key stakeholders. Supplier Relationship Management Suppliers segmented and managed (quality, performance, risk) in accordance with the Supplier Relationship Management Framework Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Head of Product Management - International Post Trade page is loaded Head of Product Management - International Post Tradelocations: London - 12 Arthur Streettime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JRAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.As Head of Post Trade Product International, you will shape the direction and delivery of the international post trade product suite. Combining strategic foresight with practical leadership, you'll guide a diverse team to enhance performance, innovation, and growth across both established and emerging capabilities. Responsibilities Define, own, and evolve the global post trade product portfolio, managing current offerings while developing new solutions aligned to client and market needs. Evaluate market trends, competitive positioning, and client requirements to identify opportunities for product enhancement or new development. Lead product launches and enhancements by developing time-integrated plans with sales, marketing, and operational teams; establish ROI models and delivery timelines in partnership with engineering and technology functions. Drive a focus on existing client value and on new business expansion, ensuring consistent revenue growth and client satisfaction. Manage and develop the team across multiple regions; oversee performance, compensation, training, and career development. Partner closely with the heads of product and global sales (capital markets) to align product strategy with organizational objectives and client opportunities. Execute functional business plans, monitor performance metrics, and ensure alignment with broader business goals; lead through subordinate managers as needed. Represent the product function globally, negotiating and influencing across internal and external stakeholders with a client centric and forward looking approach. Requirements 10+ years' experience in Post Trade, ideally within capital markets or financial technology environments. Proven Product Management background, balancing long-term strategic thinking with practical execution. Strong understanding of post trade processes and technology across global markets. Excellent analytical, commercial, and communication skills, able to influence senior leaders and external partners. Demonstrated success managing complex, multi regional teams and delivering results globally. Innovative mindset with the ability to frame and solve highly complex business goals using emerging technologies. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. (blob:)0:00 / 1:51
Apr 28, 2026
Full time
Head of Product Management - International Post Trade page is loaded Head of Product Management - International Post Tradelocations: London - 12 Arthur Streettime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JRAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.As Head of Post Trade Product International, you will shape the direction and delivery of the international post trade product suite. Combining strategic foresight with practical leadership, you'll guide a diverse team to enhance performance, innovation, and growth across both established and emerging capabilities. Responsibilities Define, own, and evolve the global post trade product portfolio, managing current offerings while developing new solutions aligned to client and market needs. Evaluate market trends, competitive positioning, and client requirements to identify opportunities for product enhancement or new development. Lead product launches and enhancements by developing time-integrated plans with sales, marketing, and operational teams; establish ROI models and delivery timelines in partnership with engineering and technology functions. Drive a focus on existing client value and on new business expansion, ensuring consistent revenue growth and client satisfaction. Manage and develop the team across multiple regions; oversee performance, compensation, training, and career development. Partner closely with the heads of product and global sales (capital markets) to align product strategy with organizational objectives and client opportunities. Execute functional business plans, monitor performance metrics, and ensure alignment with broader business goals; lead through subordinate managers as needed. Represent the product function globally, negotiating and influencing across internal and external stakeholders with a client centric and forward looking approach. Requirements 10+ years' experience in Post Trade, ideally within capital markets or financial technology environments. Proven Product Management background, balancing long-term strategic thinking with practical execution. Strong understanding of post trade processes and technology across global markets. Excellent analytical, commercial, and communication skills, able to influence senior leaders and external partners. Demonstrated success managing complex, multi regional teams and delivering results globally. Innovative mindset with the ability to frame and solve highly complex business goals using emerging technologies. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. (blob:)0:00 / 1:51
Business Development Manager for Leading Main Contractor in Scotland. Business Development Manager Tier 1 / Tier 2 Contractor Glasgow Full-time or Part-time (3 days per week considered) Your new company Our client is a busy and well-established Tier 1 / Tier 2 construction contractor with a strong and growing presence across the Scottish market. They deliver a diverse portfolio of projects across multiple sectors and are recognised for their quality, reliability and long-term client relationships. Due to continued growth, they are now seeking a Business Development Manager to support and drive further expansion across Scotland. Your new role As Business Development Manager, you will play a key role in identifying, developing and securing new work opportunities while strengthening existing client relationships. You will work closely with senior leadership, pre-construction and operations teams to position the business effectively within the market. Key responsibilities will include: Developing and delivering a business development strategy aligned to company objectivesLeveraging existing networks across key Scottish clients, consultants and stakeholdersIdentifying upcoming opportunities across public and private sectorsManaging and nurturing long-term client relationshipsSupporting bid teams with market intelligence and client engagement activityRepresenting the business at industry events and networking forumsThis role offers flexibility, with applications welcomed from candidates seeking either full-time or part-time work (3 days per week). What you'll need to succeed Proven experience in a Business Development, Commercial or Pre-Construction role within the construction sector.Strong understanding of the Scottish construction marketAn established network of key clients, consultants and decision-makers in ScotlandExcellent relationship-building and communication skillsA strategic and proactive approach to market engagement What you'll get in return Competitive salary, prorated if part-timeCar allowance and benefits packageFlexible working arrangement (including part-time option)Opportunity to work with a highly respected contractor with a strong pipeline of workA visible role with genuine influence over business growth What you need to do now If you're interested in this role and would like to discuss it in confidence, please apply now or contact us for further information. If this position isn't quite right for you, but you are open to exploring new opportunities, please get in touch for a confidential discussion. #
Apr 28, 2026
Full time
Business Development Manager for Leading Main Contractor in Scotland. Business Development Manager Tier 1 / Tier 2 Contractor Glasgow Full-time or Part-time (3 days per week considered) Your new company Our client is a busy and well-established Tier 1 / Tier 2 construction contractor with a strong and growing presence across the Scottish market. They deliver a diverse portfolio of projects across multiple sectors and are recognised for their quality, reliability and long-term client relationships. Due to continued growth, they are now seeking a Business Development Manager to support and drive further expansion across Scotland. Your new role As Business Development Manager, you will play a key role in identifying, developing and securing new work opportunities while strengthening existing client relationships. You will work closely with senior leadership, pre-construction and operations teams to position the business effectively within the market. Key responsibilities will include: Developing and delivering a business development strategy aligned to company objectivesLeveraging existing networks across key Scottish clients, consultants and stakeholdersIdentifying upcoming opportunities across public and private sectorsManaging and nurturing long-term client relationshipsSupporting bid teams with market intelligence and client engagement activityRepresenting the business at industry events and networking forumsThis role offers flexibility, with applications welcomed from candidates seeking either full-time or part-time work (3 days per week). What you'll need to succeed Proven experience in a Business Development, Commercial or Pre-Construction role within the construction sector.Strong understanding of the Scottish construction marketAn established network of key clients, consultants and decision-makers in ScotlandExcellent relationship-building and communication skillsA strategic and proactive approach to market engagement What you'll get in return Competitive salary, prorated if part-timeCar allowance and benefits packageFlexible working arrangement (including part-time option)Opportunity to work with a highly respected contractor with a strong pipeline of workA visible role with genuine influence over business growth What you need to do now If you're interested in this role and would like to discuss it in confidence, please apply now or contact us for further information. If this position isn't quite right for you, but you are open to exploring new opportunities, please get in touch for a confidential discussion. #
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Delegate Sales Manager £50,000 - £60,000 Uncapped Commission (£45,000 - £65,000 bonus projection) + Excellent Benefits Hybrid working London Our client is an award winning events business, they are looking to hire a Delegate Sales Manager managing a team of 7 - two senior execs and the remainder much more junior. The Delegate Sales Manager is a fantastic opportunity for a proven delegate sales candidate with a minimum of 4 years experience. Lead a high-performing delegate sales team and drive outstanding commercial results across our client's global conferences. This role blends strategic ownership, team leadership, and hands-on sales excellence to elevate both delegate acquisition and revenue performance. Profile: Delegate Sales Manager 5 years + experience in delegate sales ideally Management experience Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 28, 2026
Full time
Delegate Sales Manager £50,000 - £60,000 Uncapped Commission (£45,000 - £65,000 bonus projection) + Excellent Benefits Hybrid working London Our client is an award winning events business, they are looking to hire a Delegate Sales Manager managing a team of 7 - two senior execs and the remainder much more junior. The Delegate Sales Manager is a fantastic opportunity for a proven delegate sales candidate with a minimum of 4 years experience. Lead a high-performing delegate sales team and drive outstanding commercial results across our client's global conferences. This role blends strategic ownership, team leadership, and hands-on sales excellence to elevate both delegate acquisition and revenue performance. Profile: Delegate Sales Manager 5 years + experience in delegate sales ideally Management experience Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Apr 28, 2026
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Apr 28, 2026
Full time
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Delegate Sales Manager 50,000 - 60,000 Uncapped Commission ( 45,000 - 65,000 bonus projection) + Excellent Benefits Hybrid working London Our client is an award winning events business, they are looking to hire a Delegate Sales Manager managing a team of 7 - two senior execs and the remainder much more junior. The Delegate Sales Manager is a fantastic opportunity for a proven delegate sales candidate with a minimum of 4 years experience. Lead a high-performing delegate sales team and drive outstanding commercial results across our client's global conferences. This role blends strategic ownership, team leadership, and hands-on sales excellence to elevate both delegate acquisition and revenue performance. Profile: Delegate Sales Manager 5 years + experience in delegate sales ideally Management experience Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 28, 2026
Full time
Delegate Sales Manager 50,000 - 60,000 Uncapped Commission ( 45,000 - 65,000 bonus projection) + Excellent Benefits Hybrid working London Our client is an award winning events business, they are looking to hire a Delegate Sales Manager managing a team of 7 - two senior execs and the remainder much more junior. The Delegate Sales Manager is a fantastic opportunity for a proven delegate sales candidate with a minimum of 4 years experience. Lead a high-performing delegate sales team and drive outstanding commercial results across our client's global conferences. This role blends strategic ownership, team leadership, and hands-on sales excellence to elevate both delegate acquisition and revenue performance. Profile: Delegate Sales Manager 5 years + experience in delegate sales ideally Management experience Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
The Capital Markets Company GmbH
Edinburgh, Midlothian
Principal Consultant (Senior Manager) - Operational Resilience & Cyber UK - Edinburgh Principal Consultant (Senior Manager) - Operational Resilience & Cyber Risk Location: Edinburgh / Glasgow (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA, and driving the design and implementation of robust resilience frameworks. You will play a key role in shaping client strategy, delivering transformation programmes, and contributing to capability growth. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks Oversee cyber risk, third-party risk, and vendor resilience assessments to identify and mitigate exposure Design and implement governance models, dashboards, and reporting frameworks for senior stakeholders Lead cyber and technology resilience transformation initiatives, including tooling and control enhancements What We're Looking For Extensive experience in operational resilience, cyber risk, and third-party risk within financial services or energy Strong understanding of regulatory frameworks such as PRA, DORA, and related resilience standards Proven ability to lead complex programmes, including scenario testing, IBS/ITOL calibration, and control remediation Experience engaging and influencing senior stakeholders across business and technology functions Strong communication and collaboration skills in cross-functional environments Bonus Points For Experience leading large-scale resilience or cyber transformation programmes Background in cloud security, cyber tooling implementation, or technology risk Experience with vendor risk management, third-party governance, and remediation strategiesTrack record in mentoring, people development, and capability building Experience contributing to business development and proposition development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Capco Job Candidate Privacy Notice Acknowledgement Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Apr 28, 2026
Full time
Principal Consultant (Senior Manager) - Operational Resilience & Cyber UK - Edinburgh Principal Consultant (Senior Manager) - Operational Resilience & Cyber Risk Location: Edinburgh / Glasgow (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA, and driving the design and implementation of robust resilience frameworks. You will play a key role in shaping client strategy, delivering transformation programmes, and contributing to capability growth. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks Oversee cyber risk, third-party risk, and vendor resilience assessments to identify and mitigate exposure Design and implement governance models, dashboards, and reporting frameworks for senior stakeholders Lead cyber and technology resilience transformation initiatives, including tooling and control enhancements What We're Looking For Extensive experience in operational resilience, cyber risk, and third-party risk within financial services or energy Strong understanding of regulatory frameworks such as PRA, DORA, and related resilience standards Proven ability to lead complex programmes, including scenario testing, IBS/ITOL calibration, and control remediation Experience engaging and influencing senior stakeholders across business and technology functions Strong communication and collaboration skills in cross-functional environments Bonus Points For Experience leading large-scale resilience or cyber transformation programmes Background in cloud security, cyber tooling implementation, or technology risk Experience with vendor risk management, third-party governance, and remediation strategiesTrack record in mentoring, people development, and capability building Experience contributing to business development and proposition development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Capco Job Candidate Privacy Notice Acknowledgement Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 28, 2026
Full time
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role: The role holder will serve as a trusted advisor to the CBRE Global Security senior management team providing project oversight of the regional project teams, along with the Security integration and Technical excellence and will provide actionable insights and recommendations to inform strategic decision-making from experience gained within the Security industry, ensuring clear communications to both CBRE and the Client is developed and maintained throughout the lifecycle of every delivery. Communication is a critical component to the success of any change initiative, and communicating to client and T1/T2 teams will be a top priority throughout every change intiaitive you will work on. As a CBRE change manager, you will oversee the security projects as part of FCP RCP, and CTB (change the Bank) and RTB (Run the bank). This role is key to ensuring security projects are delivered in a consistent format, having the skills and capabilities to turn complexity into simplicity. What You will Do: Develop and maintain relationships with clients to understand their security needs and provide tailored security solutions, overseeing a project delivery team of subject matter experts Able to own and deliver Security technology driven change within the client domain on a small to medium scale for Corporate Security and Global Real Estate projects. For RFP's, conduct security assessments of physical and technical security control suppliers, including access control systems, CCTV systems, and alarm systems Implement security metrics and reporting to measure the effectiveness of security program delivery Comply with security policies, procedures, and standards to ensure compliance with regulatory requirements Provide security consulting services to clients, including security audits, penetration testing, and security awareness training Collaborate with clients to identify and prioritize security risks and develop strategies to address them As a trusted consultant, have the capability to work on Security technology as and when needed without supervision Own/drive security incident response plans to ensure prompt and effective response to identified security project vulnerabilities Conduct security awareness training for clients and their employees to educate them on security best practices Stay up to date with emerging security threats and technologies, and provide recommendations to clients on how to stay ahead of these threats Collaborate with other security professionals to share knowledge and best practices What You'll Need: Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Security industry recognised accreditation, CISM, CSIP, MSyl or similar Project or programme management qualification or willingness to attain one Membership of a Security industry organisation: ASIS, Security institute or similar Ability to exercise judgment based on the analysis of multiple sources of information. Willingness to take a new perspective on existing solutions. In-depth technical knowledge of security solutions, principles, practices, and technologies. Organizational skills with an advanced inquisitive mindset. In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc. Ability to travel to client sites within region as needed. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 27, 2026
Full time
About the Role: The role holder will serve as a trusted advisor to the CBRE Global Security senior management team providing project oversight of the regional project teams, along with the Security integration and Technical excellence and will provide actionable insights and recommendations to inform strategic decision-making from experience gained within the Security industry, ensuring clear communications to both CBRE and the Client is developed and maintained throughout the lifecycle of every delivery. Communication is a critical component to the success of any change initiative, and communicating to client and T1/T2 teams will be a top priority throughout every change intiaitive you will work on. As a CBRE change manager, you will oversee the security projects as part of FCP RCP, and CTB (change the Bank) and RTB (Run the bank). This role is key to ensuring security projects are delivered in a consistent format, having the skills and capabilities to turn complexity into simplicity. What You will Do: Develop and maintain relationships with clients to understand their security needs and provide tailored security solutions, overseeing a project delivery team of subject matter experts Able to own and deliver Security technology driven change within the client domain on a small to medium scale for Corporate Security and Global Real Estate projects. For RFP's, conduct security assessments of physical and technical security control suppliers, including access control systems, CCTV systems, and alarm systems Implement security metrics and reporting to measure the effectiveness of security program delivery Comply with security policies, procedures, and standards to ensure compliance with regulatory requirements Provide security consulting services to clients, including security audits, penetration testing, and security awareness training Collaborate with clients to identify and prioritize security risks and develop strategies to address them As a trusted consultant, have the capability to work on Security technology as and when needed without supervision Own/drive security incident response plans to ensure prompt and effective response to identified security project vulnerabilities Conduct security awareness training for clients and their employees to educate them on security best practices Stay up to date with emerging security threats and technologies, and provide recommendations to clients on how to stay ahead of these threats Collaborate with other security professionals to share knowledge and best practices What You'll Need: Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Security industry recognised accreditation, CISM, CSIP, MSyl or similar Project or programme management qualification or willingness to attain one Membership of a Security industry organisation: ASIS, Security institute or similar Ability to exercise judgment based on the analysis of multiple sources of information. Willingness to take a new perspective on existing solutions. In-depth technical knowledge of security solutions, principles, practices, and technologies. Organizational skills with an advanced inquisitive mindset. In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc. Ability to travel to client sites within region as needed. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Apr 27, 2026
Full time
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Principal Consultant - Spider Labs (Pen Testing) United Kingdom Job Description Posted Thursday, April 16, 2026 at 11:00 PM LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services. Principal Security Consultant - Red Team The Principal Security Consultant role offers an exciting opportunity to work within the world-renowned and truly global SpiderLabs team. The team currently has security consultants throughout North America, Latin and Central America, Europe, Africa, Australia, and Asia. As a Red Team Leader you will deliver red-team engagements and adversary simulation exercises for enterprise clients across the EMEA region. You will lead technical execution (including custom tooling and malware research) and collaborate with client stakeholders. This is a senior technical leader hands on role: you will perform research, be hands on keyboard and mentor others. A more managerial focused role could also be considered for the right candidate. Candidates should be well versed in leading red teaming engagements as well as the softer side of consultancy. Consultants must be able to balance workload, work effectively, and jointly with colleagues within the ever-growing team worldwide. Specific Responsibilities: Lead end-to-end red-team engagements (scoping, execution, debrief and remediation tracking) for enterprise clients in EMEA simulating advanced adversaries. Build, secure, and operate various C2 channels as required by the engagement. Perform exploit development, research and weaponization. Lead client interactions: present technical findings and executive summaries and deliver remediation roadmaps. Mentor junior red teamers, perform code reviews, and contribute to team playbooks and tooling frameworks. Qualifications: Active CCRTS or CCRTM qualification is essential for this role (formerly known as CCSAS or CCSAM, respectively) 5+ years of professional red team experience with demonstrable delivery of client engagements across enterprise environments. Proven experience delivering multi-week red team / adversary emulation engagements to clients (end-to-end). Have experience in developing your own, and enhancing existing offensive security tools, ideally in .NET, C or C++. Solid understanding of Windows internals and Active Directory; good knowledge of Linux/macOS internals. Ability to present at conferences. Is a highly autonomous worker, able to operate with little to no supervision Strong team player and technical innovator with an ability to build and leverage relationships on an inter and intradepartmental basis Ability to create and maintain methodologies and process definitions Experience developing, delivering and managing large consulting engagements Education: A high school diploma or equivalent is required; a college or university degree is a plus. Industry certifications preferred:OSCP, OSCE, OSEE, GXPN, and/or GPEN, CRTO. This role is open to candidates legally authorized to work in the United Kingdom. At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs. LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law. To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue's policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.
Apr 27, 2026
Full time
Principal Consultant - Spider Labs (Pen Testing) United Kingdom Job Description Posted Thursday, April 16, 2026 at 11:00 PM LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services. Principal Security Consultant - Red Team The Principal Security Consultant role offers an exciting opportunity to work within the world-renowned and truly global SpiderLabs team. The team currently has security consultants throughout North America, Latin and Central America, Europe, Africa, Australia, and Asia. As a Red Team Leader you will deliver red-team engagements and adversary simulation exercises for enterprise clients across the EMEA region. You will lead technical execution (including custom tooling and malware research) and collaborate with client stakeholders. This is a senior technical leader hands on role: you will perform research, be hands on keyboard and mentor others. A more managerial focused role could also be considered for the right candidate. Candidates should be well versed in leading red teaming engagements as well as the softer side of consultancy. Consultants must be able to balance workload, work effectively, and jointly with colleagues within the ever-growing team worldwide. Specific Responsibilities: Lead end-to-end red-team engagements (scoping, execution, debrief and remediation tracking) for enterprise clients in EMEA simulating advanced adversaries. Build, secure, and operate various C2 channels as required by the engagement. Perform exploit development, research and weaponization. Lead client interactions: present technical findings and executive summaries and deliver remediation roadmaps. Mentor junior red teamers, perform code reviews, and contribute to team playbooks and tooling frameworks. Qualifications: Active CCRTS or CCRTM qualification is essential for this role (formerly known as CCSAS or CCSAM, respectively) 5+ years of professional red team experience with demonstrable delivery of client engagements across enterprise environments. Proven experience delivering multi-week red team / adversary emulation engagements to clients (end-to-end). Have experience in developing your own, and enhancing existing offensive security tools, ideally in .NET, C or C++. Solid understanding of Windows internals and Active Directory; good knowledge of Linux/macOS internals. Ability to present at conferences. Is a highly autonomous worker, able to operate with little to no supervision Strong team player and technical innovator with an ability to build and leverage relationships on an inter and intradepartmental basis Ability to create and maintain methodologies and process definitions Experience developing, delivering and managing large consulting engagements Education: A high school diploma or equivalent is required; a college or university degree is a plus. Industry certifications preferred:OSCP, OSCE, OSEE, GXPN, and/or GPEN, CRTO. This role is open to candidates legally authorized to work in the United Kingdom. At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs. LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law. To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue's policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and sh
Apr 27, 2026
Full time
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and sh
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Apr 27, 2026
Full time
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 27, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Apr 27, 2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Red Snapper Recruitment Limited
Fareham, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Business Analyst Grade: SO2 Contract: Fixed-term 6 months Salary: 20.93 per hour Location: Fareham Working Pattern: 3 days in office 2 days WFH after initial training period Vetting Level Required: MUST BE ABLE TO OBTAIN NPPV3 About the Role We are seeking an experienced Business Analyst to join the Continuous Improvement Team . This role plays a vital part in delivering continuous improvement and transformational change across the organisation. Working closely with operational teams, senior leaders, and external suppliers, you will identify process inefficiencies, gather and document requirements, and apply robust data analysis to support evidence-based decision-making. This is a high-impact role suited to someone who thrives in complex environments and enjoys working at pace on meaningful change initiatives. Key Responsibilities As a Business Analyst, you will: Support the development and delivery of digital transformation, process improvement, and optimisation initiatives Engage stakeholders at all levels to gather, analyse, and document business requirements and process maps Apply advanced analytical techniques to identify trends, root causes, risks, and opportunities for improvement Produce clear, high-quality reports and presentations for both technical and non-technical audiences Manage analysis deliverables through approval and formal change control processes Work with third-party suppliers to ensure system changes align with business needs and organisational objectives Track project milestones, risks, and progress, maintaining accurate documentation and reporting Contribute to business case development, aligning analysis with organisational priorities and resource constraints Support senior analysts and project managers in the delivery of complex change programmes Provide mentoring and guidance where required, promoting best practice in business analysis Essential Criteria Qualifications Educated to QCF Level 4 or equivalent experience Professional practitioner-level qualification in Business Analysis (e.g. BCS Level 4, International Diploma in Business Analysis) Experience & Skills Significant experience working as a Business Analyst or in a similar analytical role Strong analytical and problem-solving capability Proven experience of stakeholder engagement and requirements gathering across multiple organisational levels Experience supporting digital transformation or system change projects Ability to present complex information clearly to diverse audiences Experience using digital tools for data analysis, workflow optimisation, and process mapping Desirable Experience using data analysis or business intelligence tools (e.g. Power BI, Tableau, SQL) Experience working with SaaS solutions Additional Information The role requires compliance with GDPR and information-handling policies Occasional travel within the UK or overseas may be required; a valid passport and access to reliable transport are essential There may be occasional requirements to work unsocial hours, with appropriate allowances paid Appointment is subject to a 6-month probationary period and maintaining the required level of vetting Ongoing training and professional development will be required Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
Apr 27, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Business Analyst Grade: SO2 Contract: Fixed-term 6 months Salary: 20.93 per hour Location: Fareham Working Pattern: 3 days in office 2 days WFH after initial training period Vetting Level Required: MUST BE ABLE TO OBTAIN NPPV3 About the Role We are seeking an experienced Business Analyst to join the Continuous Improvement Team . This role plays a vital part in delivering continuous improvement and transformational change across the organisation. Working closely with operational teams, senior leaders, and external suppliers, you will identify process inefficiencies, gather and document requirements, and apply robust data analysis to support evidence-based decision-making. This is a high-impact role suited to someone who thrives in complex environments and enjoys working at pace on meaningful change initiatives. Key Responsibilities As a Business Analyst, you will: Support the development and delivery of digital transformation, process improvement, and optimisation initiatives Engage stakeholders at all levels to gather, analyse, and document business requirements and process maps Apply advanced analytical techniques to identify trends, root causes, risks, and opportunities for improvement Produce clear, high-quality reports and presentations for both technical and non-technical audiences Manage analysis deliverables through approval and formal change control processes Work with third-party suppliers to ensure system changes align with business needs and organisational objectives Track project milestones, risks, and progress, maintaining accurate documentation and reporting Contribute to business case development, aligning analysis with organisational priorities and resource constraints Support senior analysts and project managers in the delivery of complex change programmes Provide mentoring and guidance where required, promoting best practice in business analysis Essential Criteria Qualifications Educated to QCF Level 4 or equivalent experience Professional practitioner-level qualification in Business Analysis (e.g. BCS Level 4, International Diploma in Business Analysis) Experience & Skills Significant experience working as a Business Analyst or in a similar analytical role Strong analytical and problem-solving capability Proven experience of stakeholder engagement and requirements gathering across multiple organisational levels Experience supporting digital transformation or system change projects Ability to present complex information clearly to diverse audiences Experience using digital tools for data analysis, workflow optimisation, and process mapping Desirable Experience using data analysis or business intelligence tools (e.g. Power BI, Tableau, SQL) Experience working with SaaS solutions Additional Information The role requires compliance with GDPR and information-handling policies Occasional travel within the UK or overseas may be required; a valid passport and access to reliable transport are essential There may be occasional requirements to work unsocial hours, with appropriate allowances paid Appointment is subject to a 6-month probationary period and maintaining the required level of vetting Ongoing training and professional development will be required Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
Jones Lang LaSalle Incorporated
Manchester, Lancashire
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 26, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
