Customer Service Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Customer Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Customer Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 23, 2026
Full time
Customer Service Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Customer Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Customer Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Take full ownership of a newly separated corporate IT function. Act as a trusted advisor to the Managing Director, shaping technology strategy. Drive a programme of improvement across systems, security and infrastructure. A growing, multi-site organisation is looking for a Corporate IT Manager to take ownership of its internal technology function. Based in Sheffield, this is a predominantly office-based role (circa 4 days per week), reporting directly to the Managing Director, offering £50,000-£65,000 + £5,000 car allowance. The role has been created following a restructure to separate corporate IT from delivery-focused technical services. You will take ownership of internal IT across the business, covering end-user computing, systems, security and overall IT direction. You will bring structure to the function, define priorities and ensure the environment is fit for purpose as the business continues to grow. The role: Assess the current IT estate, providing a clear view of systems, gaps, risks and improvement areas Define and deliver a technology roadmap aligned to business priorities Work closely with the Managing Director and senior stakeholders to recommend improvements, support decision-making and justify investment Own the corporate IT environment, including Microsoft 365 (Exchange, SharePoint, Teams, OneDrive), Intune and Entra ID Oversee the on-premise ERP system (GreenTree) and support the transition towards increased cloud usage Maintain oversight of networking (Cisco / HP) and VPN access for remote users Remain technically credible, able to step in where required and validate partner delivery Lead improvements in cyber security and risk management, including progression towards ISO27001 accreditation Review systems to simplify tooling, improve adoption and remove duplication Drive improvements in automation, efficiency and productivity, focusing on better use of existing systems Lead a small internal team, with scope to evolve the structure as the business grows Manage external IT partners, ensuring quality of delivery and introducing additional capability where required Experience required: A proactive attitude Broad IT background across infrastructure, networking and Microsoft technologies Strong experience with Microsoft 365, Intune and Entra ID Experience operating at IT Manager or Lead level Exposure to hybrid IT environments, including on-prem and cloud Experience supporting or delivering against security frameworks such as ISO27001 Track record managing external IT providers and partner-led delivery models Ability to balance strategic thinking with hands-on involvement Comfortable working directly with senior stakeholders and influencing decisions What's on offer: Permanent opportunity Sheffield-based role (circa 4 days per week on-site) £50,000-£65,000 salary + £5,000 car allowance Private medical insurance 25 days holiday plus bank holidays We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 23, 2026
Full time
Take full ownership of a newly separated corporate IT function. Act as a trusted advisor to the Managing Director, shaping technology strategy. Drive a programme of improvement across systems, security and infrastructure. A growing, multi-site organisation is looking for a Corporate IT Manager to take ownership of its internal technology function. Based in Sheffield, this is a predominantly office-based role (circa 4 days per week), reporting directly to the Managing Director, offering £50,000-£65,000 + £5,000 car allowance. The role has been created following a restructure to separate corporate IT from delivery-focused technical services. You will take ownership of internal IT across the business, covering end-user computing, systems, security and overall IT direction. You will bring structure to the function, define priorities and ensure the environment is fit for purpose as the business continues to grow. The role: Assess the current IT estate, providing a clear view of systems, gaps, risks and improvement areas Define and deliver a technology roadmap aligned to business priorities Work closely with the Managing Director and senior stakeholders to recommend improvements, support decision-making and justify investment Own the corporate IT environment, including Microsoft 365 (Exchange, SharePoint, Teams, OneDrive), Intune and Entra ID Oversee the on-premise ERP system (GreenTree) and support the transition towards increased cloud usage Maintain oversight of networking (Cisco / HP) and VPN access for remote users Remain technically credible, able to step in where required and validate partner delivery Lead improvements in cyber security and risk management, including progression towards ISO27001 accreditation Review systems to simplify tooling, improve adoption and remove duplication Drive improvements in automation, efficiency and productivity, focusing on better use of existing systems Lead a small internal team, with scope to evolve the structure as the business grows Manage external IT partners, ensuring quality of delivery and introducing additional capability where required Experience required: A proactive attitude Broad IT background across infrastructure, networking and Microsoft technologies Strong experience with Microsoft 365, Intune and Entra ID Experience operating at IT Manager or Lead level Exposure to hybrid IT environments, including on-prem and cloud Experience supporting or delivering against security frameworks such as ISO27001 Track record managing external IT providers and partner-led delivery models Ability to balance strategic thinking with hands-on involvement Comfortable working directly with senior stakeholders and influencing decisions What's on offer: Permanent opportunity Sheffield-based role (circa 4 days per week on-site) £50,000-£65,000 salary + £5,000 car allowance Private medical insurance 25 days holiday plus bank holidays We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 23, 2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Apr 23, 2026
Full time
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Senior Agile Delivery Manager Location: London - Hybrid (2-3 days per week) Salary: (Apply online only)k + Bonus Type: Permanent Sponsorship: Not available Overview A leading international multi-asset exchange organisation operating across equities, fixed income, currencies, and commodities. The organisation is focused on strengthening its technology platforms, regulatory compliance, and delivery capability to support global market participants. Role Purpose The Senior Delivery Manager will lead the design, implementation, and adoption of delivery methodologies and governance frameworks across technology, product, and change functions. You will operate at the intersection of technology, product, business, and risk, ensuring delivery is predictable, transparent, and aligned to strategic objectives. Key Responsibilities Delivery Methodology & Framework Design Define and implement hybrid delivery frameworks (Agile) aligned to enterprise needs Establish a standardised Software Development Lifecycle (SDLC) across programmes Embed best practices across tooling such as Jira and Confluence Ensure alignment across engineering, architecture, and product Governance & Control Framework Design and implement a robust delivery governance model, including: Programme and portfolio governance forums Standardised reporting (RAID, status, financial tracking) Escalation and decision-making frameworks Ensure alignment with regulatory expectations from relevant financial authorities Build audit-ready processes and artefacts Adoption & Change Leadership Drive enterprise-wide adoption of delivery standards and governance frameworks Lead stakeholder engagement across Technology, Business, Risk, and Compliance Develop and execute change management strategies to embed new ways of working Address resistance and ensure sustained behavioural change Delivery Oversight & Performance Provide oversight and assurance across key programmes and initiatives Coach and support Delivery Managers, Programme Managers, and Scrum Masters Intervene in at-risk programmes and drive recovery plans Define and track delivery KPIs and success metrics (predictability, velocity, risk reduction) Stakeholder & Executive Engagement Engage senior stakeholders and executives to align delivery with strategic priorities Present at governance forums and steering committees Act as a trusted advisor on delivery strategy and execution Skills & Experience Essential Proven experience as a Senior Delivery Manager or Programme Lead within financial services or regulated environments Demonstrated success in: Designing and implementing delivery methodologies Building governance frameworks at scale Driving organisational adoption and change Strong understanding of Agile, Scrum, and hybrid delivery models Strong knowledge of SDLC and enterprise delivery tooling Experience operating in regulated environments with audit and compliance requirements Excellent stakeholder management, including executive-level engagement Desirable Experience within capital markets, trading platforms, or exchange environments Familiarity with regulatory frameworks in global financial markets
Apr 23, 2026
Full time
Senior Agile Delivery Manager Location: London - Hybrid (2-3 days per week) Salary: (Apply online only)k + Bonus Type: Permanent Sponsorship: Not available Overview A leading international multi-asset exchange organisation operating across equities, fixed income, currencies, and commodities. The organisation is focused on strengthening its technology platforms, regulatory compliance, and delivery capability to support global market participants. Role Purpose The Senior Delivery Manager will lead the design, implementation, and adoption of delivery methodologies and governance frameworks across technology, product, and change functions. You will operate at the intersection of technology, product, business, and risk, ensuring delivery is predictable, transparent, and aligned to strategic objectives. Key Responsibilities Delivery Methodology & Framework Design Define and implement hybrid delivery frameworks (Agile) aligned to enterprise needs Establish a standardised Software Development Lifecycle (SDLC) across programmes Embed best practices across tooling such as Jira and Confluence Ensure alignment across engineering, architecture, and product Governance & Control Framework Design and implement a robust delivery governance model, including: Programme and portfolio governance forums Standardised reporting (RAID, status, financial tracking) Escalation and decision-making frameworks Ensure alignment with regulatory expectations from relevant financial authorities Build audit-ready processes and artefacts Adoption & Change Leadership Drive enterprise-wide adoption of delivery standards and governance frameworks Lead stakeholder engagement across Technology, Business, Risk, and Compliance Develop and execute change management strategies to embed new ways of working Address resistance and ensure sustained behavioural change Delivery Oversight & Performance Provide oversight and assurance across key programmes and initiatives Coach and support Delivery Managers, Programme Managers, and Scrum Masters Intervene in at-risk programmes and drive recovery plans Define and track delivery KPIs and success metrics (predictability, velocity, risk reduction) Stakeholder & Executive Engagement Engage senior stakeholders and executives to align delivery with strategic priorities Present at governance forums and steering committees Act as a trusted advisor on delivery strategy and execution Skills & Experience Essential Proven experience as a Senior Delivery Manager or Programme Lead within financial services or regulated environments Demonstrated success in: Designing and implementing delivery methodologies Building governance frameworks at scale Driving organisational adoption and change Strong understanding of Agile, Scrum, and hybrid delivery models Strong knowledge of SDLC and enterprise delivery tooling Experience operating in regulated environments with audit and compliance requirements Excellent stakeholder management, including executive-level engagement Desirable Experience within capital markets, trading platforms, or exchange environments Familiarity with regulatory frameworks in global financial markets
Portfolio Integration & PMO Specialist page is loaded Portfolio Integration & PMO Specialistremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ499609 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose The Portfolio Integration & PMO Specialist serves as the central coordination hub for JLL's PMO Centre of Excellence, tracking milestones across multiple real estate programmes, resolving cross-functional dependencies, and surfacing risks before they impact delivery. This role embeds standardized governance and reporting practices while providing executive leadership with data-driven insights that ensure programmes are delivered on scope, schedule, and budget. Job Responsibilities Programme Integration & Governance Track key milestones across functions and the end to end programme lifecycle Maintain a comprehensive, continuously updated milestone plan that aligns workstreams, identifies cross dependencies, and ensures timely delivery against scope, schedule, and budget. Be the "Air Traffic Controller" for the PMO COE Undertake multi disciplinary coordination across design, construction, operations, finance, procurement, and compliance to proactively surface interlocks, clear blockers, and maintain a unified delivery cadence. Ensure consistency in programme management and embed standards Embed standardised project tracking, reporting, templates, MIS, RAG statuses, meeting cadences, and minutes to drive uniformity and comparability across programmes and projects. Drive adoption and capability uplift across teams Coach project leads and partners on standards, tooling, and data practices; run training and clinics to embed processes and ensure sustained programme maturity. Enforce controls Through toll gates, checklists, and governance stages with no gaps. Apply disciplined governance and adherence to policy, risk, and compliance requirements across the portfolio. Proactive risk detection Surface risks, issues, and delays and drive remediation Operate a clear RAID process, escalate early with data backed impact analysis, assign owners, and track remediation to closure with transparent timelines and outcomes. Reporting and Analytics Prepare executive ready reports, decks, dashboards, and MIS for management forums Synthesize complex delivery data into crisp, insight driven materials to support decision making in governance forums and senior stakeholder discussions. Standardise and maintain programme dashboards and data quality. Define KPIs (e.g., RAG, schedule variance, cost and benefits tracking), ensure data hygiene and provide consistent portfolio views for timely, fact based interventions. Digital enablement Exploit technology platforms and AI to automate and enhance programme management Leverage enterprise PPM, workflow, and data visualisation tools; apply automation and AI to reduce manual effort, improve accuracy, and enable predictive insights and scenario analysis. Required Qualifications, Skills, and Capabilities. Bachelor's degree or equivalent. Formal programme/project management credentials: PMI PgMP, MSP, PRINCE2 (or equivalent). Strong experience in programme management for real estate projects (e.g., capital programmes, fit outs, workplace transformations). Excellent multi disciplinary coordination and communication skills with the ability to engage stakeholders at all levels. Strong technological skills with demonstrable experience in automation and AI enabled reporting and analytics Structured problem solving, high attention to detail and strong ownership of governance and controls. Preferred Qualifications, Skills, and Capabilities Experience operating within a PMO Centre of Excellence, setting and embedding standards across portfolios. Proficiency with enterprise PPM/portfolio tools, workflow automation/low code, and data visualisation platforms Familiarity with real estate systems (e.g., CAFM/IWMS) and interfaces with finance, procurement, legal, and compliance in a banking environment. Track record of enabling cross functional delivery through data driven insights and continuous improvement. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 23, 2026
Full time
Portfolio Integration & PMO Specialist page is loaded Portfolio Integration & PMO Specialistremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ499609 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose The Portfolio Integration & PMO Specialist serves as the central coordination hub for JLL's PMO Centre of Excellence, tracking milestones across multiple real estate programmes, resolving cross-functional dependencies, and surfacing risks before they impact delivery. This role embeds standardized governance and reporting practices while providing executive leadership with data-driven insights that ensure programmes are delivered on scope, schedule, and budget. Job Responsibilities Programme Integration & Governance Track key milestones across functions and the end to end programme lifecycle Maintain a comprehensive, continuously updated milestone plan that aligns workstreams, identifies cross dependencies, and ensures timely delivery against scope, schedule, and budget. Be the "Air Traffic Controller" for the PMO COE Undertake multi disciplinary coordination across design, construction, operations, finance, procurement, and compliance to proactively surface interlocks, clear blockers, and maintain a unified delivery cadence. Ensure consistency in programme management and embed standards Embed standardised project tracking, reporting, templates, MIS, RAG statuses, meeting cadences, and minutes to drive uniformity and comparability across programmes and projects. Drive adoption and capability uplift across teams Coach project leads and partners on standards, tooling, and data practices; run training and clinics to embed processes and ensure sustained programme maturity. Enforce controls Through toll gates, checklists, and governance stages with no gaps. Apply disciplined governance and adherence to policy, risk, and compliance requirements across the portfolio. Proactive risk detection Surface risks, issues, and delays and drive remediation Operate a clear RAID process, escalate early with data backed impact analysis, assign owners, and track remediation to closure with transparent timelines and outcomes. Reporting and Analytics Prepare executive ready reports, decks, dashboards, and MIS for management forums Synthesize complex delivery data into crisp, insight driven materials to support decision making in governance forums and senior stakeholder discussions. Standardise and maintain programme dashboards and data quality. Define KPIs (e.g., RAG, schedule variance, cost and benefits tracking), ensure data hygiene and provide consistent portfolio views for timely, fact based interventions. Digital enablement Exploit technology platforms and AI to automate and enhance programme management Leverage enterprise PPM, workflow, and data visualisation tools; apply automation and AI to reduce manual effort, improve accuracy, and enable predictive insights and scenario analysis. Required Qualifications, Skills, and Capabilities. Bachelor's degree or equivalent. Formal programme/project management credentials: PMI PgMP, MSP, PRINCE2 (or equivalent). Strong experience in programme management for real estate projects (e.g., capital programmes, fit outs, workplace transformations). Excellent multi disciplinary coordination and communication skills with the ability to engage stakeholders at all levels. Strong technological skills with demonstrable experience in automation and AI enabled reporting and analytics Structured problem solving, high attention to detail and strong ownership of governance and controls. Preferred Qualifications, Skills, and Capabilities Experience operating within a PMO Centre of Excellence, setting and embedding standards across portfolios. Proficiency with enterprise PPM/portfolio tools, workflow automation/low code, and data visualisation platforms Familiarity with real estate systems (e.g., CAFM/IWMS) and interfaces with finance, procurement, legal, and compliance in a banking environment. Track record of enabling cross functional delivery through data driven insights and continuous improvement. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
Apr 23, 2026
Full time
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
About this role About BlackRock BlackRock helps millions of people build better financial futures. We support investors around the world-individuals, institutions, and governments-through investment expertise, technology, and a broad range of financial solutions. The Team Digital Wealth EMEA is a key area of growth for BlackRock. Our team focuses on expanding BlackRock's presence across Europe, the Middle East and Africa through partnerships with digital wealth providers - such as online brokerages, neobanks, robo-advisors, and the digital channels of incumbent banks. We are responsible for enabling digital distribution, originating new digital deals, scaling product across digital clients to drive investment adoption with consumers, and evolving our digital proposition (including new offerings and capabilities). As a member of this fast-growing business, you will work on some of BlackRock's most strategic, innovative, and high-valued client opportunities. The Role We are looking for a Vice President to serve as our Commercial Lead for digital partnerships. In this role, you will own end-to-end commercial and deal management across a portfolio of strategic partners-covering renewals and renegotiations, pricing and economics, and ongoing partnership governance. You will also build a strong data and performance insights capability to improve visibility into partner outcomes, identify commercial opportunities and risks, and strengthen executive decision-making across clients and negotiations. Key Responsibilities Commercial management for assigned Digital Wealth partnerships, including renewals, renegotiations, and commercial optimisation. Lead deal economics, including pricing structures, scenario modelling, and business case development; translate analysis into clear recommendations. Manage partnership governance and execution across the lifecycle-tracking contractual obligations, milestones, deliverables, and risks/issues to ensure timely delivery. Coordinate cross-functionally with Sales, Product/Investments, Legal & Compliance, Finance, and Strategy to progress approvals, resolve blockers, and deliver outcomes. Create and maintain performance dashboards and reporting as a "single source of truth" for commercial KPIs, governance trackers, and management updates. Generate data insights to inform prioritisation, negotiation strategy, and growth opportunities. Prepare senior-ready materials and provide structured updates for leadership forums and key stakeholder discussions. Continuously improve commercial processes to enable scale, consistency, and stronger risk management across the partnership portfolio. What You'll Bring Commercial acumen & negotiation skills: experience shaping pricing/terms and delivering outcomes that balance growth, risk, and governance. Strong analytical capability: confident building business cases, scenario analysis, and performance views that drive decisions. Partnership / business management discipline: proven ability to run multiple workstreams, manage dependencies, and maintain accountability across stakeholders. Data-to-action mindset: ability to interpret partner KPIs and market/product signals and translate them into clear actions and recommendations. Influence without authority: effective at aligning cross-functional partners and driving momentum in complex environments. Executive communication: clear, concise written and verbal communication; ability to create decision-ready materials for senior stakeholders. Qualifications Bachelor's degree (preferred in Economics, Finance, Business, or a related field). Typically 7+ years' experience in commercial deal management, partnerships, complex sales/business management, consulting, corporate strategy, or related roles-ideally within financial services, wealth management, asset management, or FinTech. Strong stakeholder management and problem-solving skills, with a track record of delivering cross-functional initiatives. Experience working with digital platforms and/or distribution partners is a plus; familiarity with ETFs and investment products is beneficial but not required. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 23, 2026
Full time
About this role About BlackRock BlackRock helps millions of people build better financial futures. We support investors around the world-individuals, institutions, and governments-through investment expertise, technology, and a broad range of financial solutions. The Team Digital Wealth EMEA is a key area of growth for BlackRock. Our team focuses on expanding BlackRock's presence across Europe, the Middle East and Africa through partnerships with digital wealth providers - such as online brokerages, neobanks, robo-advisors, and the digital channels of incumbent banks. We are responsible for enabling digital distribution, originating new digital deals, scaling product across digital clients to drive investment adoption with consumers, and evolving our digital proposition (including new offerings and capabilities). As a member of this fast-growing business, you will work on some of BlackRock's most strategic, innovative, and high-valued client opportunities. The Role We are looking for a Vice President to serve as our Commercial Lead for digital partnerships. In this role, you will own end-to-end commercial and deal management across a portfolio of strategic partners-covering renewals and renegotiations, pricing and economics, and ongoing partnership governance. You will also build a strong data and performance insights capability to improve visibility into partner outcomes, identify commercial opportunities and risks, and strengthen executive decision-making across clients and negotiations. Key Responsibilities Commercial management for assigned Digital Wealth partnerships, including renewals, renegotiations, and commercial optimisation. Lead deal economics, including pricing structures, scenario modelling, and business case development; translate analysis into clear recommendations. Manage partnership governance and execution across the lifecycle-tracking contractual obligations, milestones, deliverables, and risks/issues to ensure timely delivery. Coordinate cross-functionally with Sales, Product/Investments, Legal & Compliance, Finance, and Strategy to progress approvals, resolve blockers, and deliver outcomes. Create and maintain performance dashboards and reporting as a "single source of truth" for commercial KPIs, governance trackers, and management updates. Generate data insights to inform prioritisation, negotiation strategy, and growth opportunities. Prepare senior-ready materials and provide structured updates for leadership forums and key stakeholder discussions. Continuously improve commercial processes to enable scale, consistency, and stronger risk management across the partnership portfolio. What You'll Bring Commercial acumen & negotiation skills: experience shaping pricing/terms and delivering outcomes that balance growth, risk, and governance. Strong analytical capability: confident building business cases, scenario analysis, and performance views that drive decisions. Partnership / business management discipline: proven ability to run multiple workstreams, manage dependencies, and maintain accountability across stakeholders. Data-to-action mindset: ability to interpret partner KPIs and market/product signals and translate them into clear actions and recommendations. Influence without authority: effective at aligning cross-functional partners and driving momentum in complex environments. Executive communication: clear, concise written and verbal communication; ability to create decision-ready materials for senior stakeholders. Qualifications Bachelor's degree (preferred in Economics, Finance, Business, or a related field). Typically 7+ years' experience in commercial deal management, partnerships, complex sales/business management, consulting, corporate strategy, or related roles-ideally within financial services, wealth management, asset management, or FinTech. Strong stakeholder management and problem-solving skills, with a track record of delivering cross-functional initiatives. Experience working with digital platforms and/or distribution partners is a plus; familiarity with ETFs and investment products is beneficial but not required. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Overview The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you'll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You'll match the client's needs to MUFG Pension & Market Services' offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You'll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You'll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we'll provide the support you need to do just that. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes Strong commercial awareness and the ability to identify opportunities through innovation and industry change Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence The ability to demonstrate conceptual thinking, initiative, pro activeness, innovation and persistence in order to create growth opportunities Strong analytical and problem solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities Outstanding customer focus enabling you to deliver a 'best in class' experience for all clients and their shareholders Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services Resilience, passion, drive, self motivation and a pro active, can do attitude Day to Day, you will Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required Assist in checking for and responding to relevant industry consultation papers The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14502 Job Category Sales & Business Development Posting Date 03/04/2026, 03:25 PM Locations 51 Lime Street, London, EC3M 7DQ, GB
Apr 22, 2026
Full time
Overview The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you'll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You'll match the client's needs to MUFG Pension & Market Services' offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You'll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You'll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we'll provide the support you need to do just that. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes Strong commercial awareness and the ability to identify opportunities through innovation and industry change Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence The ability to demonstrate conceptual thinking, initiative, pro activeness, innovation and persistence in order to create growth opportunities Strong analytical and problem solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities Outstanding customer focus enabling you to deliver a 'best in class' experience for all clients and their shareholders Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services Resilience, passion, drive, self motivation and a pro active, can do attitude Day to Day, you will Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required Assist in checking for and responding to relevant industry consultation papers The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14502 Job Category Sales & Business Development Posting Date 03/04/2026, 03:25 PM Locations 51 Lime Street, London, EC3M 7DQ, GB
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Apr 22, 2026
Contractor
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Senior Manager, Supply Chain & Operations - Manufacturing Location: London Other locations: Anywhere in Country Date: Apr 18, 2026 Requisition ID: The Opportunity Leverage and expand your experience in manufacturing operational performance improvement, innovation and technology to be at the forefront of shaping our clients' manufacturing practices and leading their strategy, manufacturing excellence, digital, automation & AI journey. Develop and impart your experience on those you work with to help create the next generation of supply chain leaders. We value curious thinkers who have the courage to lead, great communicators who do not take themselves too seriously, flexible collaborators who build relationships based on doing the right thing and innovative problem-solvers who use their experience to find a better way to support and bring value to our clients. EY has two key service offerings within our manufacturing practice: Manufacturing Excellence Revolutionise manufacturing practices through our EY operating manufacturing methodology Coaching and training core manufacturing clients in new ways of working Digitising manufacturing daily management systems to improve factory performance Digital Manufacturing Building digital roadmaps and business cases Programme management and system integration roles within large digital transformations Advising clients on leading digital practices Develop manufacturing solution playbooks to enable clients to deliver digital transformation Your Key Responsibilities Managing complete programme governance; strategy, framework, and standard development Own financials and resource staffing for complex programmes or several different client programmes Able to advise clients of the leading practice in this field ensuring that we build credibility and deep relationships Identifying, perusing and closing opportunities within all programmes/clients to grow the business Management, creation, and execution of client RfP responses e.g., manufacturing transformations / architecture designs and diagnostics Model detailed business cases across clients' networks to justify investing in manufacturing excellence and digital deployment Advising clients on top stops, loss analysis and countermeasures to reduce critical losses Deep understanding of manufacturing excellence practices; IWS / RTT methodology and coaching plant teams to improve operational performance Develop technical requirements, use cases, reference architectures and translate into specifications for manufacturing solutions to ensure a consistent approach as well as tangible value delivery Coordinate proof of values/concepts and efforts for digitally enabled manufacturing excellence use cases demonstrating tangible manufacturing loss reduction Manage stakeholder engagement and drive global solution adoption Manage alignment between digital solution and traditional production excellence methods and develop global, regional and factory roadmaps and deployment plans Focus on Our Clients Build, maintain and strengthen relationships and be a trusted advisor in Manufacturing, Supply Chain and Operations Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time often as part of a team from different parts of EY, whilst being able to maintain focus on current project delivery Develop Our Business Contribute to the development of proposals to showcase our leading practices and credentials Engage the market with thought leadership and public profile and contribute to enhancing our methodologies Work across our internal sector fields of play account teams to develop your network, bringing expertise to bear Drive Operational Excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop Our People Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your Experience Senior Managers must bring practical experience of 6-10 years from both professional services / advisory / consulting and industry knowledge where you have developed your manufacturing experience (including Lean), project and programme management from significant exposure to working within manufacturing environments You will have a proven track record of eliminating manufacturing losses applying lean manufacturing excellence principles You will understand modern digital manufacturing systems and technology standards in a typical factory and bring experience of leading digital technologies such as: Manufacturing Execution Systems (MES); Connected Workforce Platform (CWP); Condition Monitoring Systems (CMS); Machine Vision Systems (MVS); Computerized Maintenance Management System (CMMS), Control Tower (CT) You must have delivered transformational project(s) or tech-enabled project(s), in a previous role and understand all the commercials and governance activities to successfully deliver for the client You will be able to communicate designs and decisions effectively verbally to peers, clients and management and engage internal and external stakeholders Your written communication will be second to none, being able to easily convey messages and distil client discussions/ideas/concepts into a clear and simple document What We Offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Equal Opportunity Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world.
Apr 22, 2026
Full time
Senior Manager, Supply Chain & Operations - Manufacturing Location: London Other locations: Anywhere in Country Date: Apr 18, 2026 Requisition ID: The Opportunity Leverage and expand your experience in manufacturing operational performance improvement, innovation and technology to be at the forefront of shaping our clients' manufacturing practices and leading their strategy, manufacturing excellence, digital, automation & AI journey. Develop and impart your experience on those you work with to help create the next generation of supply chain leaders. We value curious thinkers who have the courage to lead, great communicators who do not take themselves too seriously, flexible collaborators who build relationships based on doing the right thing and innovative problem-solvers who use their experience to find a better way to support and bring value to our clients. EY has two key service offerings within our manufacturing practice: Manufacturing Excellence Revolutionise manufacturing practices through our EY operating manufacturing methodology Coaching and training core manufacturing clients in new ways of working Digitising manufacturing daily management systems to improve factory performance Digital Manufacturing Building digital roadmaps and business cases Programme management and system integration roles within large digital transformations Advising clients on leading digital practices Develop manufacturing solution playbooks to enable clients to deliver digital transformation Your Key Responsibilities Managing complete programme governance; strategy, framework, and standard development Own financials and resource staffing for complex programmes or several different client programmes Able to advise clients of the leading practice in this field ensuring that we build credibility and deep relationships Identifying, perusing and closing opportunities within all programmes/clients to grow the business Management, creation, and execution of client RfP responses e.g., manufacturing transformations / architecture designs and diagnostics Model detailed business cases across clients' networks to justify investing in manufacturing excellence and digital deployment Advising clients on top stops, loss analysis and countermeasures to reduce critical losses Deep understanding of manufacturing excellence practices; IWS / RTT methodology and coaching plant teams to improve operational performance Develop technical requirements, use cases, reference architectures and translate into specifications for manufacturing solutions to ensure a consistent approach as well as tangible value delivery Coordinate proof of values/concepts and efforts for digitally enabled manufacturing excellence use cases demonstrating tangible manufacturing loss reduction Manage stakeholder engagement and drive global solution adoption Manage alignment between digital solution and traditional production excellence methods and develop global, regional and factory roadmaps and deployment plans Focus on Our Clients Build, maintain and strengthen relationships and be a trusted advisor in Manufacturing, Supply Chain and Operations Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time often as part of a team from different parts of EY, whilst being able to maintain focus on current project delivery Develop Our Business Contribute to the development of proposals to showcase our leading practices and credentials Engage the market with thought leadership and public profile and contribute to enhancing our methodologies Work across our internal sector fields of play account teams to develop your network, bringing expertise to bear Drive Operational Excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop Our People Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your Experience Senior Managers must bring practical experience of 6-10 years from both professional services / advisory / consulting and industry knowledge where you have developed your manufacturing experience (including Lean), project and programme management from significant exposure to working within manufacturing environments You will have a proven track record of eliminating manufacturing losses applying lean manufacturing excellence principles You will understand modern digital manufacturing systems and technology standards in a typical factory and bring experience of leading digital technologies such as: Manufacturing Execution Systems (MES); Connected Workforce Platform (CWP); Condition Monitoring Systems (CMS); Machine Vision Systems (MVS); Computerized Maintenance Management System (CMMS), Control Tower (CT) You must have delivered transformational project(s) or tech-enabled project(s), in a previous role and understand all the commercials and governance activities to successfully deliver for the client You will be able to communicate designs and decisions effectively verbally to peers, clients and management and engage internal and external stakeholders Your written communication will be second to none, being able to easily convey messages and distil client discussions/ideas/concepts into a clear and simple document What We Offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Equal Opportunity Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world.
General Practice Partner, Accountancy East Sussex Competitive package + clear pathway to equity We re working with a modern, ambitious accountancy and advisory firm looking to appoint a General Practice Partner in East Sussex. This is a genuine leadership opportunity with immediate portfolio ownership, real influence, and a clear route toward future equity participation. The incoming Partner will step into a substantial existing client base and help shape the next phase of growth alongside an established senior partner. This role will appeal to an experienced general practice professional who may already be operating at Partner level, but it could equally suit a high-performing Director, Associate or Senior Manager who is doing the job already and not getting the progression, trust or long-term opportunity they have earned. The brief specifically calls for someone with significant general practice experience, likely including time at a senior level, strong client relationship skills, and the credibility to grow a regional presence. Why this role stands out: • Genuine partnership-level influence from day one • A substantial portfolio to inherit, with allocated recurring fees expected to be around £1m. • Clear progression toward future equity • The chance to help lead an established East Sussex office alongside one other senior partner • Access to wider specialist services including tax advisory, corporate finance, financial planning and outsourced finance support • A real opportunity to deepen client relationships and unlock advisory work across an already strong client base • A modern firm investing in workflow, automation and AI-assisted practice operations • A business that already operates with significant offshore capability embedded into the delivery model, offering scale and broader support The opportunity: This is not a parked portfolio role. It is a chance to take ownership, build profile, strengthen client relationships, develop the team and play a visible part in growing a regional practice. The office has an established reputation across East Sussex and the wider South East, and there is real headroom to broaden client relationships and increase the value of the service offering. What you ll be doing: • Taking ownership of a significant general practice portfolio from day one • Acting as a trusted adviser to owner-managed businesses, entrepreneurial clients and private individuals • Overseeing accounts, corporation tax, personal tax and wider advisory matters across the portfolio • Identifying opportunities around tax planning, remuneration structuring, succession planning, cash extraction and broader strategic advice • Connecting clients with in-house specialists across corporate finance, wealth, tax and outsourced finance • Helping to grow the office through business development, referrals, profile-building and relationship-led new business activity • Providing technical leadership across financial reporting, UK GAAP and broader owner-managed business matters • Coaching and developing team members across the office • Supporting the continued integration and development of an offshore team that is central to service delivery • Contributing to process improvement, technology adoption and more modern ways of working across the practice Who this could suit This could be ideal for you if you are: • A Director, Associate or Senior Manager in general practice who feels ready for a bigger platform • Frustrated by slow progression or a lack of clarity around your route to Partner • Already leading clients, developing business and operating as a senior figure, but without the title, autonomy or reward to match • An established Partner looking for a more commercial, growth-focused and modern environment • ACA, ACCA or equivalent qualified with strong all-round general practice experience • Technically strong, commercially minded and credible with owner-managed businesses • Well networked in East Sussex, Kent or the wider South East, or confident you can build that presence quickly What they re looking for: • Significant post-qualified experience in general practice • A strong background in managing and growing a broad client portfolio • Technical strength across accounting, financial reporting and tax matters affecting owner-managed businesses • Strong relationship-building skills and the ability to win trust quickly • Commercial instinct and an eye for advisory opportunities • A genuine interest in leading and developing people • Openness to modern delivery models, including offshore collaboration, workflow automation and AI-enabled improvements • Willingness to travel to northern India at least annually as part of the wider leadership remit If you are already doing the hard part of a Partner role but are still waiting for the recognition, influence or long-term opportunity to catch up, this could be the point where things change. Please contact Lydia at ProTalent for a confidential chat.
Apr 22, 2026
Full time
General Practice Partner, Accountancy East Sussex Competitive package + clear pathway to equity We re working with a modern, ambitious accountancy and advisory firm looking to appoint a General Practice Partner in East Sussex. This is a genuine leadership opportunity with immediate portfolio ownership, real influence, and a clear route toward future equity participation. The incoming Partner will step into a substantial existing client base and help shape the next phase of growth alongside an established senior partner. This role will appeal to an experienced general practice professional who may already be operating at Partner level, but it could equally suit a high-performing Director, Associate or Senior Manager who is doing the job already and not getting the progression, trust or long-term opportunity they have earned. The brief specifically calls for someone with significant general practice experience, likely including time at a senior level, strong client relationship skills, and the credibility to grow a regional presence. Why this role stands out: • Genuine partnership-level influence from day one • A substantial portfolio to inherit, with allocated recurring fees expected to be around £1m. • Clear progression toward future equity • The chance to help lead an established East Sussex office alongside one other senior partner • Access to wider specialist services including tax advisory, corporate finance, financial planning and outsourced finance support • A real opportunity to deepen client relationships and unlock advisory work across an already strong client base • A modern firm investing in workflow, automation and AI-assisted practice operations • A business that already operates with significant offshore capability embedded into the delivery model, offering scale and broader support The opportunity: This is not a parked portfolio role. It is a chance to take ownership, build profile, strengthen client relationships, develop the team and play a visible part in growing a regional practice. The office has an established reputation across East Sussex and the wider South East, and there is real headroom to broaden client relationships and increase the value of the service offering. What you ll be doing: • Taking ownership of a significant general practice portfolio from day one • Acting as a trusted adviser to owner-managed businesses, entrepreneurial clients and private individuals • Overseeing accounts, corporation tax, personal tax and wider advisory matters across the portfolio • Identifying opportunities around tax planning, remuneration structuring, succession planning, cash extraction and broader strategic advice • Connecting clients with in-house specialists across corporate finance, wealth, tax and outsourced finance • Helping to grow the office through business development, referrals, profile-building and relationship-led new business activity • Providing technical leadership across financial reporting, UK GAAP and broader owner-managed business matters • Coaching and developing team members across the office • Supporting the continued integration and development of an offshore team that is central to service delivery • Contributing to process improvement, technology adoption and more modern ways of working across the practice Who this could suit This could be ideal for you if you are: • A Director, Associate or Senior Manager in general practice who feels ready for a bigger platform • Frustrated by slow progression or a lack of clarity around your route to Partner • Already leading clients, developing business and operating as a senior figure, but without the title, autonomy or reward to match • An established Partner looking for a more commercial, growth-focused and modern environment • ACA, ACCA or equivalent qualified with strong all-round general practice experience • Technically strong, commercially minded and credible with owner-managed businesses • Well networked in East Sussex, Kent or the wider South East, or confident you can build that presence quickly What they re looking for: • Significant post-qualified experience in general practice • A strong background in managing and growing a broad client portfolio • Technical strength across accounting, financial reporting and tax matters affecting owner-managed businesses • Strong relationship-building skills and the ability to win trust quickly • Commercial instinct and an eye for advisory opportunities • A genuine interest in leading and developing people • Openness to modern delivery models, including offshore collaboration, workflow automation and AI-enabled improvements • Willingness to travel to northern India at least annually as part of the wider leadership remit If you are already doing the hard part of a Partner role but are still waiting for the recognition, influence or long-term opportunity to catch up, this could be the point where things change. Please contact Lydia at ProTalent for a confidential chat.
Company Description Systemiq is the system change company, working to accelerate the transition to a net zero, nature positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance, and urban transformation. We bring together strategy, policy, market design and capital mobilisation to deliver tangible results in the real economy. Founded in 2016, Systemiq has grown to a global team of more than 300 people across Brazil, France, Germany, Indonesia, Kenya, the Netherlands, the UK and the US, united by a singular focus on sustainability. Location Location: London (preferred) or Amsterdam Reports to: Chief Operating Officer (COO) Role Overview The AI Enablement Lead will drive Systemiq's internal adoption of AI through training, capability building, tool deployment, and coordination across the organisation. This role focuses on: Building AI fluency and confidence across all teams Owning the internal roadmap for AI tools and use cases Supporting platforms in identifying and prioritising AI opportunities Ensuring AI becomes part of everyday work at Systemiq This is not a technical AI development or commercial sales role. The purpose is to help Systemiq's people use AI effectively, safely, and at scale. Key Responsibilities AI Enablement, Training & Capability Building Lead an internal cross functional AI Champions programme, building a strong internal community Design and deliver AI training for advisory and operations teams across all levels (associates, managers, directors/leadership) Develop playbooks, learning pathways, and use case guides Shape a culture of responsible experimentation and everyday AI use Partner with the Academy to embed AI capability into formal learning programmes AI Roadmap & Tool Deployment Own the internal AI tool roadmap in partnership with IT Prioritise high impact use cases and guide pilots and scale implementation of use case adoption with new and existing AI tools Gather requirements from teams, translate into IT specifications Ensure tools meet standards for safety, privacy, and responsible use Platform Support & Coordination Work with platform leadership to identify AI opportunities Help connect use cases, learnings and best practices across teams Maintain visibility of AI activities and progress across the business Provide light touch strategic input to support platform led AI mobilisation Work closely with IT, Academy, Analytiq, and Knowledge teams Support the COO with updates, reporting, and continuous improvement Ensure governance, safe use, and consistency in AI adoption across Systemiq What This Role Is Not Building technical AI solutions Selling AI offerings or leading BD Developing models, tools or platforms (owned by Analytiq) Skills & Experience Core Requirements Strong experience in capability building, digital adoption or change management 4-6+ years of relevant experience in AI enablement, digital transformation, change management, technology adoption, or related fields Excellent communicator and trainer; able to simplify complex concepts Strong understanding of modern AI tools (LLMs, agents, workflow tools) Experience partnering across functions (IT, L&D, analytics, business teams) Ability to create structure, prioritise, and drive delivery in a fast paced environment Degree or equivalent practical experience in a relevant field such as technology, digital transformation, analytics, sustainability, business, or related disciplines. Experience in consulting, sustainability, analytics or digital transformation Familiarity with responsible AI principles and AI governance Exposure to enterprise AI tools or workflows Why this role matters Teams know how to use AI safely and effectively Platforms can mobilise AI opportunities with confidence Systemiq's internal Academy and IT department have strong partnership and leadership Systemiq builds a culture of high impact AI use Diversity & Inclusion At Systemiq, we absolutely believe diverse perspectives are essential to driving system change. We are committed to creating an inclusive workplace where people feel respected, supported and able to do their best work.
Apr 22, 2026
Full time
Company Description Systemiq is the system change company, working to accelerate the transition to a net zero, nature positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance, and urban transformation. We bring together strategy, policy, market design and capital mobilisation to deliver tangible results in the real economy. Founded in 2016, Systemiq has grown to a global team of more than 300 people across Brazil, France, Germany, Indonesia, Kenya, the Netherlands, the UK and the US, united by a singular focus on sustainability. Location Location: London (preferred) or Amsterdam Reports to: Chief Operating Officer (COO) Role Overview The AI Enablement Lead will drive Systemiq's internal adoption of AI through training, capability building, tool deployment, and coordination across the organisation. This role focuses on: Building AI fluency and confidence across all teams Owning the internal roadmap for AI tools and use cases Supporting platforms in identifying and prioritising AI opportunities Ensuring AI becomes part of everyday work at Systemiq This is not a technical AI development or commercial sales role. The purpose is to help Systemiq's people use AI effectively, safely, and at scale. Key Responsibilities AI Enablement, Training & Capability Building Lead an internal cross functional AI Champions programme, building a strong internal community Design and deliver AI training for advisory and operations teams across all levels (associates, managers, directors/leadership) Develop playbooks, learning pathways, and use case guides Shape a culture of responsible experimentation and everyday AI use Partner with the Academy to embed AI capability into formal learning programmes AI Roadmap & Tool Deployment Own the internal AI tool roadmap in partnership with IT Prioritise high impact use cases and guide pilots and scale implementation of use case adoption with new and existing AI tools Gather requirements from teams, translate into IT specifications Ensure tools meet standards for safety, privacy, and responsible use Platform Support & Coordination Work with platform leadership to identify AI opportunities Help connect use cases, learnings and best practices across teams Maintain visibility of AI activities and progress across the business Provide light touch strategic input to support platform led AI mobilisation Work closely with IT, Academy, Analytiq, and Knowledge teams Support the COO with updates, reporting, and continuous improvement Ensure governance, safe use, and consistency in AI adoption across Systemiq What This Role Is Not Building technical AI solutions Selling AI offerings or leading BD Developing models, tools or platforms (owned by Analytiq) Skills & Experience Core Requirements Strong experience in capability building, digital adoption or change management 4-6+ years of relevant experience in AI enablement, digital transformation, change management, technology adoption, or related fields Excellent communicator and trainer; able to simplify complex concepts Strong understanding of modern AI tools (LLMs, agents, workflow tools) Experience partnering across functions (IT, L&D, analytics, business teams) Ability to create structure, prioritise, and drive delivery in a fast paced environment Degree or equivalent practical experience in a relevant field such as technology, digital transformation, analytics, sustainability, business, or related disciplines. Experience in consulting, sustainability, analytics or digital transformation Familiarity with responsible AI principles and AI governance Exposure to enterprise AI tools or workflows Why this role matters Teams know how to use AI safely and effectively Platforms can mobilise AI opportunities with confidence Systemiq's internal Academy and IT department have strong partnership and leadership Systemiq builds a culture of high impact AI use Diversity & Inclusion At Systemiq, we absolutely believe diverse perspectives are essential to driving system change. We are committed to creating an inclusive workplace where people feel respected, supported and able to do their best work.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In Deals Services, you will have the opportunity to support a range of clients through events such as acquisitions, sale processes and capital markets transactions, providing due diligence and wider transaction advice. We help to deliver successful transaction outcomes through our data-driven insights and commercial acumen. Join our high performing Transaction Services team as a Financial Due Diligence Manager. You'll lead financial analysis projects, engage with client management to understand business dynamics, and produce insightful diligence reports. You'll lead a team, manage project timelines and budgets, and foster client relationships while contributing to business development initiatives. Additionally, you'll play a key role in people management and recruitment, and drive operational improvements through technology adoption. You'll be someone with: Demonstrable working knowledge of Transaction Services. Previous management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. While a working knowledge of Power BI (and other data analytics tools) is not a pre-requisite, you will be given support to develop your use of these tools Self-starter who enjoys working as part of a team, but can also work autonomously. Excellent interpersonal skills. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In Deals Services, you will have the opportunity to support a range of clients through events such as acquisitions, sale processes and capital markets transactions, providing due diligence and wider transaction advice. We help to deliver successful transaction outcomes through our data-driven insights and commercial acumen. Join our high performing Transaction Services team as a Financial Due Diligence Manager. You'll lead financial analysis projects, engage with client management to understand business dynamics, and produce insightful diligence reports. You'll lead a team, manage project timelines and budgets, and foster client relationships while contributing to business development initiatives. Additionally, you'll play a key role in people management and recruitment, and drive operational improvements through technology adoption. You'll be someone with: Demonstrable working knowledge of Transaction Services. Previous management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. While a working knowledge of Power BI (and other data analytics tools) is not a pre-requisite, you will be given support to develop your use of these tools Self-starter who enjoys working as part of a team, but can also work autonomously. Excellent interpersonal skills. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Description: We're building something special at DXC Technology DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for Senior SAP S/4HANA Logistic Consultant to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from Discovery, Scoping to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily.British Nationals are preferred and we may consider other candidates under exceptional circumstances.DXC Technology is seeking a SAP S/4HANA Logistic Consultant to Lead SAP S/4HANA-based Logistics and Warehouse transformation projects for our enterprise clients. This is a senior role sits within our SAP Pre-sales, Consulting & Delivery team and will lead the Discovery, design, Build and deployment of best-in-class procurement solutions - blending technical depth, process insight, and consultative leadership. Key Responsibilities: Translate business use cases into detailed functional specifications and SAP designs SAP Activate & Fit-to-Standard Workshops: Conduct Explore phase workshops to assess requirements, perform Fit-to-Standard analysis, and drive SAP best practice adoption Deliver hands-on consulting in SAP IM/WM/EWM modules during project lifecycle Support configuration, testing, and deployment phases of SAP implementations Build strong client relationships as a trusted advisor on SAP best practices. Contribute to knowledge-sharing and team enablement Collaborate in cross-functional teams to deliver integrated supply chain solutions Provide post-go-live support and continuous improvement recommendations Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Essential Requirements: Considerable years of hands on SAP Logistics experience, with strong exposure to S/4HANA projects Experience in multiple full lifecycle implementations in WM, MM, IM, or EWM Hands-on experience with SAP Activate methodology, leading Fit-to-Standard workshops, and guiding Agile SAP implementations Deep understanding of SAP business processes, integration points, and best practices Strong stakeholder management and the ability to bridge business and technical teams Understanding of Quality Management and integration touchpoints with logistics Hands-on with Fiori applications in the IM/EWM space Working knowledge of SAP Mobile and process automation tools Familiar with process modelling and documentation using tools like Signavio Experience using SAP Solution Manager (SolMan) and JIRA Excellent communication, leadership, and documentation skills, with experience in leading cross-functional SAP teams Consulting mindset - ability to solve problems, propose solutions, and advise clients Adaptability in working across sectors and with global delivery models Independent and team-oriented work approach with proactive ownership Certifications & Qualifications: Bachelor's degree in a related field (e.g., Supply Chain, IT, Engineering) SAP certifications in logistics modules preferred Ongoing participation in professional development and SAP learning paths Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
Apr 21, 2026
Full time
Job Description: We're building something special at DXC Technology DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for Senior SAP S/4HANA Logistic Consultant to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from Discovery, Scoping to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily.British Nationals are preferred and we may consider other candidates under exceptional circumstances.DXC Technology is seeking a SAP S/4HANA Logistic Consultant to Lead SAP S/4HANA-based Logistics and Warehouse transformation projects for our enterprise clients. This is a senior role sits within our SAP Pre-sales, Consulting & Delivery team and will lead the Discovery, design, Build and deployment of best-in-class procurement solutions - blending technical depth, process insight, and consultative leadership. Key Responsibilities: Translate business use cases into detailed functional specifications and SAP designs SAP Activate & Fit-to-Standard Workshops: Conduct Explore phase workshops to assess requirements, perform Fit-to-Standard analysis, and drive SAP best practice adoption Deliver hands-on consulting in SAP IM/WM/EWM modules during project lifecycle Support configuration, testing, and deployment phases of SAP implementations Build strong client relationships as a trusted advisor on SAP best practices. Contribute to knowledge-sharing and team enablement Collaborate in cross-functional teams to deliver integrated supply chain solutions Provide post-go-live support and continuous improvement recommendations Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Essential Requirements: Considerable years of hands on SAP Logistics experience, with strong exposure to S/4HANA projects Experience in multiple full lifecycle implementations in WM, MM, IM, or EWM Hands-on experience with SAP Activate methodology, leading Fit-to-Standard workshops, and guiding Agile SAP implementations Deep understanding of SAP business processes, integration points, and best practices Strong stakeholder management and the ability to bridge business and technical teams Understanding of Quality Management and integration touchpoints with logistics Hands-on with Fiori applications in the IM/EWM space Working knowledge of SAP Mobile and process automation tools Familiar with process modelling and documentation using tools like Signavio Experience using SAP Solution Manager (SolMan) and JIRA Excellent communication, leadership, and documentation skills, with experience in leading cross-functional SAP teams Consulting mindset - ability to solve problems, propose solutions, and advise clients Adaptability in working across sectors and with global delivery models Independent and team-oriented work approach with proactive ownership Certifications & Qualifications: Bachelor's degree in a related field (e.g., Supply Chain, IT, Engineering) SAP certifications in logistics modules preferred Ongoing participation in professional development and SAP learning paths Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
The Capital Markets Company GmbH
Edinburgh, Midlothian
Principal Consultant (Senior Manager) - Non-Financial / Operational Risk UK - Edinburgh Location: Edinburgh and Hertford (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Lead enterprise-wide risk transformation and shape the future of non-financial risk The Role Capco is seeking experienced Principal Consultants with deep expertise in Non-Financial Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements, advise senior stakeholders, and play a key role in shaping and delivering enterprise and operational risk transformation initiatives. You will act as a trusted advisor while contributing to capability growth, proposition development, and team leadership. What You'll Do Lead delivery of large-scale risk transformation programmes across enterprise and operational risk Oversee trade surveillance and market abuse frameworks, including optimisation of detection scenarios and controls Advise clients on regulatory expectations and translate them into strategic and practical solutions Apply and oversee the use of AI and model tuning techniques to enhance risk monitoring, alert calibration, and false positive reduction Build and maintain senior stakeholder relationships, acting as a trusted advisor to client leadership What We're Looking For Extensive experience in enterprise or operational risk within financial services or consulting Strong knowledge of market abuse regulation, trade surveillance frameworks, and financial crime risk Experience working with or overseeing AI/ML models in risk or surveillance environments, including tuning and optimisation Proven ability to lead complex programmes and manage multiple stakeholders at senior levels Strong communication skills with the ability to influence and challenge constructively Bonus Points For Experience leading surveillance transformation or control optimisation initiatives Familiarity with surveillance tools and platforms (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Track record in business development, including shaping and converting opportunities Experience mentoring and developing junior team members Experience working across multiple jurisdictions or regulatory regimes Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Apr 21, 2026
Full time
Principal Consultant (Senior Manager) - Non-Financial / Operational Risk UK - Edinburgh Location: Edinburgh and Hertford (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Lead enterprise-wide risk transformation and shape the future of non-financial risk The Role Capco is seeking experienced Principal Consultants with deep expertise in Non-Financial Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements, advise senior stakeholders, and play a key role in shaping and delivering enterprise and operational risk transformation initiatives. You will act as a trusted advisor while contributing to capability growth, proposition development, and team leadership. What You'll Do Lead delivery of large-scale risk transformation programmes across enterprise and operational risk Oversee trade surveillance and market abuse frameworks, including optimisation of detection scenarios and controls Advise clients on regulatory expectations and translate them into strategic and practical solutions Apply and oversee the use of AI and model tuning techniques to enhance risk monitoring, alert calibration, and false positive reduction Build and maintain senior stakeholder relationships, acting as a trusted advisor to client leadership What We're Looking For Extensive experience in enterprise or operational risk within financial services or consulting Strong knowledge of market abuse regulation, trade surveillance frameworks, and financial crime risk Experience working with or overseeing AI/ML models in risk or surveillance environments, including tuning and optimisation Proven ability to lead complex programmes and manage multiple stakeholders at senior levels Strong communication skills with the ability to influence and challenge constructively Bonus Points For Experience leading surveillance transformation or control optimisation initiatives Familiarity with surveillance tools and platforms (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Track record in business development, including shaping and converting opportunities Experience mentoring and developing junior team members Experience working across multiple jurisdictions or regulatory regimes Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Learning & Development Programme Lead plays a pivotal role in delivering Knight Frank's new learning strategy. The role, a 12 month Fixed Term Contract, will focus will be on operational delivery i.e. vendor discovery and management, program execution and support, and acting as the link between Knight Frank, Procurement, and external learning partners as we design, build, and launch our new learning portfolio.This role is critical in ensuring learning at Knight Frank is high quality, scalable, business aligned, and fully integrated into the firm's talent and culture priorities, unlocking the potential of all our people, fostering inclusion and belonging, and strengthening our ability to deliver for our clients. Skills & Experience Experience leading, managing, or coordinating large scale programmes or transformation initiatives Strong project management capability with excellent organisational skills and high attention to detail Knowledge of the end-to-end Instructional Design process (Theory, needs analysis, best practices, trends, evaluating impact, learning technology, etc.) and the ability to apply this knowledge Experience designing and/or delivering via a variety of learning modalities (Blended Learning, Experiential Design, Flipped Classroom, Multimedia, ILT/VILT, etc.) Experience managing and maintaining learning programmes and scaling delivery through train the trainer models Experience with digital learning technology and platforms LMS administration experience (Workday preferred but not essential Proven experience curating, working with, and managing external vendors or partners Strong business acumen, with the ability to understand business priorities, commercial drivers, and operational realities, and align learning solutions accordingly Experience building clear, evidence based business cases, including articulating value, trade offs, risks, and return on investment Strong consultative and stakeholder management capability, with the confidence to operate as a trusted advisor - diagnosing problems, framing options, and using insight, process, and judgement to influence decisions and challenge thinking at all levels Experience gathering user feedback through surveys, focus groups, or direct facilitation Strong analytical and data literacy skills, able to translate learning metrics and KPIs into clear business insights and narratives that diagnose issues, reveal cultural and performance impact, guide decisions, and demonstrate value. Ability to champion new initiatives, bringing people along the journey and supporting adoption Agile and adaptable to last minute pivots and timeline changes; comfortable working with ambiguity or incomplete/changing information Curious, open minded, and ready to learn, with the ability to look ahead, ask questions, and adapt to change with creativity, resilience, and flexibility Growth mindset and an eagerness to build subject matter expertise through hands on experience A strong commitment to belonging and inclusion across all initiatives, designing learning experiences that are accessible, fair, and responsive to diverse backgrounds, perspectives, and career stages. Key Responsibilities Vendor Discovery, Evaluation & Selection Lead vendor discovery, evaluation, and selection in partnership with Procurement. Translate learning priorities into requirements, criteria, and decision frameworks. Partner with Procurement to run structured discovery processes including market scans, demos, deep dives, and comparative evaluation. Produce high quality documentation, recommendations, and evidence based assessments. Vendor Onboarding & Partnership Management Act as day to day operational lead with external learning providers. Ensure providers deliver against Knight Frank learning principles, design standards, and strategic intent. Establish clear feedback loops and manage vendor performance, risks, and dependencies. Program Delivery & Governance Own project plans, milestones, governance, and cross functional coordination for assigned learning pillars. Track timelines, risks, dependencies, build phases, and readiness activities. Ensure learning solutions meet experience, quality, and scalability standards. Pilots, Go Live & Continuous Improvement Coordinate pilot sessions, gather and synthesise feedback, and work with vendors to implement refinements. Support successful go lives, ensuring logistics, comms, content, and stakeholders are aligned. Capture lessons learned and apply insights to future design and delivery cycles. Represent the "learning lens" in discussions, constructively challenging approaches to ensure quality. Scaling Learning through Expanded Ownership Identify and coordinate with subject matter experts across the business to translate their knowledge into focused, bite sized learning experiences (i.e. short sessions, webinars, lunch and learns, office hours, etc.). Support SMEs to design and deliver these sessions effectively by providing structure, facilitation guidance, and supporting materials, and manage delivery in partnership with relevant leaders. Create reusable resources, facilitator notes, and practical reference materials to ensure learning can be sustained and scaled beyond the original SME.We're looking for someone who thrives in fast-moving, evolving environments and brings a modern, commercial approach to learning. You'll be at your best if you: Are comfortable working with ambiguity and shifting priorities, using judgment rather than rigid frameworks Bring a creative, forward-thinking approach to learning, leveraging technology and new ways of building skills Can confidently influence and challenge stakeholders, building buy-in and driving change across the business Balance independence with collaboration - comfortable taking ownership while working closely with others Show credibility and authenticity, building
Apr 21, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Learning & Development Programme Lead plays a pivotal role in delivering Knight Frank's new learning strategy. The role, a 12 month Fixed Term Contract, will focus will be on operational delivery i.e. vendor discovery and management, program execution and support, and acting as the link between Knight Frank, Procurement, and external learning partners as we design, build, and launch our new learning portfolio.This role is critical in ensuring learning at Knight Frank is high quality, scalable, business aligned, and fully integrated into the firm's talent and culture priorities, unlocking the potential of all our people, fostering inclusion and belonging, and strengthening our ability to deliver for our clients. Skills & Experience Experience leading, managing, or coordinating large scale programmes or transformation initiatives Strong project management capability with excellent organisational skills and high attention to detail Knowledge of the end-to-end Instructional Design process (Theory, needs analysis, best practices, trends, evaluating impact, learning technology, etc.) and the ability to apply this knowledge Experience designing and/or delivering via a variety of learning modalities (Blended Learning, Experiential Design, Flipped Classroom, Multimedia, ILT/VILT, etc.) Experience managing and maintaining learning programmes and scaling delivery through train the trainer models Experience with digital learning technology and platforms LMS administration experience (Workday preferred but not essential Proven experience curating, working with, and managing external vendors or partners Strong business acumen, with the ability to understand business priorities, commercial drivers, and operational realities, and align learning solutions accordingly Experience building clear, evidence based business cases, including articulating value, trade offs, risks, and return on investment Strong consultative and stakeholder management capability, with the confidence to operate as a trusted advisor - diagnosing problems, framing options, and using insight, process, and judgement to influence decisions and challenge thinking at all levels Experience gathering user feedback through surveys, focus groups, or direct facilitation Strong analytical and data literacy skills, able to translate learning metrics and KPIs into clear business insights and narratives that diagnose issues, reveal cultural and performance impact, guide decisions, and demonstrate value. Ability to champion new initiatives, bringing people along the journey and supporting adoption Agile and adaptable to last minute pivots and timeline changes; comfortable working with ambiguity or incomplete/changing information Curious, open minded, and ready to learn, with the ability to look ahead, ask questions, and adapt to change with creativity, resilience, and flexibility Growth mindset and an eagerness to build subject matter expertise through hands on experience A strong commitment to belonging and inclusion across all initiatives, designing learning experiences that are accessible, fair, and responsive to diverse backgrounds, perspectives, and career stages. Key Responsibilities Vendor Discovery, Evaluation & Selection Lead vendor discovery, evaluation, and selection in partnership with Procurement. Translate learning priorities into requirements, criteria, and decision frameworks. Partner with Procurement to run structured discovery processes including market scans, demos, deep dives, and comparative evaluation. Produce high quality documentation, recommendations, and evidence based assessments. Vendor Onboarding & Partnership Management Act as day to day operational lead with external learning providers. Ensure providers deliver against Knight Frank learning principles, design standards, and strategic intent. Establish clear feedback loops and manage vendor performance, risks, and dependencies. Program Delivery & Governance Own project plans, milestones, governance, and cross functional coordination for assigned learning pillars. Track timelines, risks, dependencies, build phases, and readiness activities. Ensure learning solutions meet experience, quality, and scalability standards. Pilots, Go Live & Continuous Improvement Coordinate pilot sessions, gather and synthesise feedback, and work with vendors to implement refinements. Support successful go lives, ensuring logistics, comms, content, and stakeholders are aligned. Capture lessons learned and apply insights to future design and delivery cycles. Represent the "learning lens" in discussions, constructively challenging approaches to ensure quality. Scaling Learning through Expanded Ownership Identify and coordinate with subject matter experts across the business to translate their knowledge into focused, bite sized learning experiences (i.e. short sessions, webinars, lunch and learns, office hours, etc.). Support SMEs to design and deliver these sessions effectively by providing structure, facilitation guidance, and supporting materials, and manage delivery in partnership with relevant leaders. Create reusable resources, facilitator notes, and practical reference materials to ensure learning can be sustained and scaled beyond the original SME.We're looking for someone who thrives in fast-moving, evolving environments and brings a modern, commercial approach to learning. You'll be at your best if you: Are comfortable working with ambiguity and shifting priorities, using judgment rather than rigid frameworks Bring a creative, forward-thinking approach to learning, leveraging technology and new ways of building skills Can confidently influence and challenge stakeholders, building buy-in and driving change across the business Balance independence with collaboration - comfortable taking ownership while working closely with others Show credibility and authenticity, building
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Here's the exciting bit A day includes: This role is a key member of the Healthcare Finance team. The primary deliverable is to provide and analyse financial information to generate insight and recommendations that support value-added decision-making. The job holder will demonstrate strong commercial acumen, excellent reporting capability and confident use of financial systems. The role includes responsibility for a direct report, so the successful candidate must be capable of coaching and mentoring. A typical day in this role includes: Support the Services and Pharmacy teams across a broad range of activities, providing timely commercial and financial insight.Oversee the production and delivery of weekly and monthly reports for Healthcare Online Services.Business partner with the Online team to ensure development opportunities and tenders are appropriately supported with robust financial analysis.Compile, analyse and communicate Online Services KPIs relating to customers and marketing performance.Complete month-end processes, including reconciliations and maintenance of supporting balance sheet schedules.Support the bonus calculation process by maintaining inputs, sharing monthly updates with the Rewards team and handling queries.Support the development and maintenance of the wages reporting and investment model; produce and circulate monthly wages reports and respond to related queries.Provide Finance support for the Healthcare estate, including impairment reviews, estate planning and new site business cases.Partner with Healthcare Services and Pharmacy Operations to support performance management and decision-making.Deliver commercial finance projects that support the Healthcare team as required.Identify and implement process improvements to enhance reporting efficiency and control.Prepare and present financial updates at relevant meetings, tailoring content for finance and non-finance audiences.Provide ad-hoc analysis and support to the wider Finance function and Healthcare Leadership team.Participate in projects and carry out other reasonable duties that may be outside the standard remit.This job is a good fit for you if you;Can convert financial performance into compelling commercial narratives tailored for senior stakeholdersBring structure and clarity to complex, ambiguous financial problemsBuild strong, influential relationships at all organizational levels and enjoy being a trusted advisorEnjoy challenging assumptions, bring fresh thinking and drive continuous improvementAre proactive, self-directed and comfortable working at pace in a dynamic retail environmentCombine strong analytical capability with sound commercial judgementAre confident coaching and mentoring others, providing clear feedback and supporting developmentCommitted to join in, have some fun and celebrate everyones hard work.Build great working relationships based on trust, respect and takes into account othersneeds.Regularly asks for feedback and uses it to improve and grow. What youll need: Part-qualified qualified accountant with a strong commercial background, or significant commercial finance experience.Strong excel and financial modelling skills.A knowledge of PowerPivot and an interest in Power BI.Strong organisational skills with ability to meet strict deadlines. Ability to deal with large volumes of data with a high level of accuracy.A willingness to acquire pharmaceutical knowledge is vital.Able to make complex things simple. Ability to identify issues and use initiative to solve problems.Working knowledge of Oracle (desirable) Key Responsibilities: Team up with others to find solutions through Ai and thrives on the strength of working together.Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward.Actively developing your ability to use AI effectively and think critically about outputsStrengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. See every interaction with the customer as an opportunity to brighten their day. Discover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightful.Be 'The Best You using positive language and behaviours with customers and team members. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption
Apr 21, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Here's the exciting bit A day includes: This role is a key member of the Healthcare Finance team. The primary deliverable is to provide and analyse financial information to generate insight and recommendations that support value-added decision-making. The job holder will demonstrate strong commercial acumen, excellent reporting capability and confident use of financial systems. The role includes responsibility for a direct report, so the successful candidate must be capable of coaching and mentoring. A typical day in this role includes: Support the Services and Pharmacy teams across a broad range of activities, providing timely commercial and financial insight.Oversee the production and delivery of weekly and monthly reports for Healthcare Online Services.Business partner with the Online team to ensure development opportunities and tenders are appropriately supported with robust financial analysis.Compile, analyse and communicate Online Services KPIs relating to customers and marketing performance.Complete month-end processes, including reconciliations and maintenance of supporting balance sheet schedules.Support the bonus calculation process by maintaining inputs, sharing monthly updates with the Rewards team and handling queries.Support the development and maintenance of the wages reporting and investment model; produce and circulate monthly wages reports and respond to related queries.Provide Finance support for the Healthcare estate, including impairment reviews, estate planning and new site business cases.Partner with Healthcare Services and Pharmacy Operations to support performance management and decision-making.Deliver commercial finance projects that support the Healthcare team as required.Identify and implement process improvements to enhance reporting efficiency and control.Prepare and present financial updates at relevant meetings, tailoring content for finance and non-finance audiences.Provide ad-hoc analysis and support to the wider Finance function and Healthcare Leadership team.Participate in projects and carry out other reasonable duties that may be outside the standard remit.This job is a good fit for you if you;Can convert financial performance into compelling commercial narratives tailored for senior stakeholdersBring structure and clarity to complex, ambiguous financial problemsBuild strong, influential relationships at all organizational levels and enjoy being a trusted advisorEnjoy challenging assumptions, bring fresh thinking and drive continuous improvementAre proactive, self-directed and comfortable working at pace in a dynamic retail environmentCombine strong analytical capability with sound commercial judgementAre confident coaching and mentoring others, providing clear feedback and supporting developmentCommitted to join in, have some fun and celebrate everyones hard work.Build great working relationships based on trust, respect and takes into account othersneeds.Regularly asks for feedback and uses it to improve and grow. What youll need: Part-qualified qualified accountant with a strong commercial background, or significant commercial finance experience.Strong excel and financial modelling skills.A knowledge of PowerPivot and an interest in Power BI.Strong organisational skills with ability to meet strict deadlines. Ability to deal with large volumes of data with a high level of accuracy.A willingness to acquire pharmaceutical knowledge is vital.Able to make complex things simple. Ability to identify issues and use initiative to solve problems.Working knowledge of Oracle (desirable) Key Responsibilities: Team up with others to find solutions through Ai and thrives on the strength of working together.Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward.Actively developing your ability to use AI effectively and think critically about outputsStrengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. See every interaction with the customer as an opportunity to brighten their day. Discover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightful.Be 'The Best You using positive language and behaviours with customers and team members. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
Apr 21, 2026
Full time
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you'll feel right at home here. Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future. How you'll demonstrate Ownership As the Data Science (DS) Leader for Value Delivery Europe, you will own and elevate the Data Science capability across the region. Your primary mission is to build a high-performing team of Data Scientists who deliver scalable, production-ready analytical and agentic solutions that accelerate customer value on Cognite Data Fusion and Dune. You will be responsible for the professional development, methods, quality standards, and delivery excellence of the DS profession while coaching Data Scientists to operate as trusted technical advisors in industrial AI and data-driven workflows. You will ensure DS engagements are repeatable, efficient, customer-centric, and aligned with Cognite's delivery standards. This is a capability-building role-your time spent on billable or customer-facing execution will be limited to 20%, ensuring your focus remains on uplifting the DS community, maturing practices, and driving consistency and technical excellence across pods. The Impact you bring to Cognite Regional Technical Leadership (Data Science) Own the DS function's technical quality across all customer engagements in the region Set and maintain standards for modelling quality, agentic workflows, industrial analytics, data validation, and performance testing Ensure scalable, maintainable, and well-documented analytical solutions across all pods. Champion DS solutions that translate industrial challenges into measurable, value-oriented outcomes Guide teams on interpreting KPI impact, validating model performance, and ensuring business stakeholders understand insights and outputs. Support escalations as a senior technical advisor-ensuring pragmatic, customer centric resolution Scaling & Growth Partner with Sales and Product to ensure DS technical feasibility in scoping and expansions. Ensure DS work accelerates adoption of AI enabled workflows, Dune based solutions, and repeatable industrial patterns. Drive standardization of DS approaches, templates, benchmark metrics, and reusable assets to scale the function. Operational & Delivery Quality Management Ensure DS teams follow disciplined delivery practices including: - clear problem framing - structured exploration - robust modelling & validation - well defined acceptance criteria - telemetry, monitoring, and performance checks Improve portfolio predictability by aligning DS work with PM governance, architecture guidelines, and data engineering readiness. Track DS contribution to delivery health, model quality, and customer outcomes. Lead, mentor, and develop the Data Science community across Value Delivery Europe. Define the DS competency framework and build learning pathways covering: - statistics, machine learning, optimisation - deep learning, generative models, agentic frameworks - industrial domain context - Dune workflows and UI based logic - communication, consulting, and delivery excellence Run DS guilds, brown bags, technical shows and tells, and practice reviews. Recruit top DS talent, shape onboarding, and grow internal leaders. Ensure DS teams work seamlessly with PMs, Solution Architects, Data Engineers, Product Ambassadors, and Customer Success. Provide structured feedback loops to Product and Engineering on tooling gaps, bugs, and feature improvements. Support cross functional alignment on best practices for modelling, data readiness, and solution reliability Required Qualifications 7-10+ years in Data Science, Machine Learning, Agentic systems, or industrial analytics roles Proven track record delivering data driven solutions in production-preferably in industrial, asset heavy, or mission critical environments Experience leading technical teams or DS communities Strong applied background in mathematics, statistics, ML, optimisation, or agentic workflows. Ability to translate industrial problems into analytical, predictive, or agent based solutions Familiarity with full stack DS: - backend logic (Python/SQL/pipelines) - UI/workflow experience (Dune, low code/no code, visual interfaces) Excellent communication skills-able to explain complex technical concepts to non technical stakeholders High delivery orientation with strong problem solving and analytical thinking Mindset: Passionate about growing people, uplifting technical depth, and maturing DS practices Curious, experimental, and willing to adopt new frameworks, including Dune based development Collaborative, structured, and committed to customer value and operational excellence Thrives in high growth, rapidly evolving environments A snapshot of our many perks and benefits as a Cogniter Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus A highly modern and fun working environment with sublime culture across the organization, follow us on to know more Flat structure with direct access to decision makers Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology Join ourHUB ️ to be part of the conversation directly with Cogniters and our partners. Get access to private health services with Cognite Care. Hungry? We've got your back. A subsidized lunch at the canteen is delivered by the chefs at Fornebuporten (Aker Tech House) Our ownCognite exclusive coffee bar with the friendliest baristas is here to brew coffee for coffee lovers, tea for tea lovers, smoothie for smoothie lovers, and the baristas creative concoctions when the mood strikes. We take your mental and physical health seriously by having a broad health offering and a free membership to our fully staffed gym on site. We're globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi. Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
Apr 21, 2026
Full time
Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you'll feel right at home here. Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future. How you'll demonstrate Ownership As the Data Science (DS) Leader for Value Delivery Europe, you will own and elevate the Data Science capability across the region. Your primary mission is to build a high-performing team of Data Scientists who deliver scalable, production-ready analytical and agentic solutions that accelerate customer value on Cognite Data Fusion and Dune. You will be responsible for the professional development, methods, quality standards, and delivery excellence of the DS profession while coaching Data Scientists to operate as trusted technical advisors in industrial AI and data-driven workflows. You will ensure DS engagements are repeatable, efficient, customer-centric, and aligned with Cognite's delivery standards. This is a capability-building role-your time spent on billable or customer-facing execution will be limited to 20%, ensuring your focus remains on uplifting the DS community, maturing practices, and driving consistency and technical excellence across pods. The Impact you bring to Cognite Regional Technical Leadership (Data Science) Own the DS function's technical quality across all customer engagements in the region Set and maintain standards for modelling quality, agentic workflows, industrial analytics, data validation, and performance testing Ensure scalable, maintainable, and well-documented analytical solutions across all pods. Champion DS solutions that translate industrial challenges into measurable, value-oriented outcomes Guide teams on interpreting KPI impact, validating model performance, and ensuring business stakeholders understand insights and outputs. Support escalations as a senior technical advisor-ensuring pragmatic, customer centric resolution Scaling & Growth Partner with Sales and Product to ensure DS technical feasibility in scoping and expansions. Ensure DS work accelerates adoption of AI enabled workflows, Dune based solutions, and repeatable industrial patterns. Drive standardization of DS approaches, templates, benchmark metrics, and reusable assets to scale the function. Operational & Delivery Quality Management Ensure DS teams follow disciplined delivery practices including: - clear problem framing - structured exploration - robust modelling & validation - well defined acceptance criteria - telemetry, monitoring, and performance checks Improve portfolio predictability by aligning DS work with PM governance, architecture guidelines, and data engineering readiness. Track DS contribution to delivery health, model quality, and customer outcomes. Lead, mentor, and develop the Data Science community across Value Delivery Europe. Define the DS competency framework and build learning pathways covering: - statistics, machine learning, optimisation - deep learning, generative models, agentic frameworks - industrial domain context - Dune workflows and UI based logic - communication, consulting, and delivery excellence Run DS guilds, brown bags, technical shows and tells, and practice reviews. Recruit top DS talent, shape onboarding, and grow internal leaders. Ensure DS teams work seamlessly with PMs, Solution Architects, Data Engineers, Product Ambassadors, and Customer Success. Provide structured feedback loops to Product and Engineering on tooling gaps, bugs, and feature improvements. Support cross functional alignment on best practices for modelling, data readiness, and solution reliability Required Qualifications 7-10+ years in Data Science, Machine Learning, Agentic systems, or industrial analytics roles Proven track record delivering data driven solutions in production-preferably in industrial, asset heavy, or mission critical environments Experience leading technical teams or DS communities Strong applied background in mathematics, statistics, ML, optimisation, or agentic workflows. Ability to translate industrial problems into analytical, predictive, or agent based solutions Familiarity with full stack DS: - backend logic (Python/SQL/pipelines) - UI/workflow experience (Dune, low code/no code, visual interfaces) Excellent communication skills-able to explain complex technical concepts to non technical stakeholders High delivery orientation with strong problem solving and analytical thinking Mindset: Passionate about growing people, uplifting technical depth, and maturing DS practices Curious, experimental, and willing to adopt new frameworks, including Dune based development Collaborative, structured, and committed to customer value and operational excellence Thrives in high growth, rapidly evolving environments A snapshot of our many perks and benefits as a Cogniter Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus A highly modern and fun working environment with sublime culture across the organization, follow us on to know more Flat structure with direct access to decision makers Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology Join ourHUB ️ to be part of the conversation directly with Cogniters and our partners. Get access to private health services with Cognite Care. Hungry? We've got your back. A subsidized lunch at the canteen is delivered by the chefs at Fornebuporten (Aker Tech House) Our ownCognite exclusive coffee bar with the friendliest baristas is here to brew coffee for coffee lovers, tea for tea lovers, smoothie for smoothie lovers, and the baristas creative concoctions when the mood strikes. We take your mental and physical health seriously by having a broad health offering and a free membership to our fully staffed gym on site. We're globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi. Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
