Head of Health, Safety and Business Continuity Salary £52,968 - £61,405 The Sheffield College is a thriving further and higher education community, empowering around 13,000 learners each year to achieve their goals. Driven by our mission to transform lives through learning, we foster an inclusive environment recognised through our 2026 Investors in Diversity Gold award and 3rd place ranking in the National Centre for Diversity s 2025 Top 100 Most Inclusive UK Employers. Role Purpose: The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs. As Head of Health, Safety and Business Continuity at The Sheffield College, you will be responsible for maintaining, embedding, and continuously improving our health and safety culture across all College sites. You will ensure our staff, students, and stakeholders operate in a safe, compliant environment, while managing robust business continuity plans that keep the College prepared and resilient. You will act as the College's competent person for Health and Safety, providing expert advice, assurance and management information to the Executive Director People and the Executive Leadership Team, ensuring ongoing compliance with all relevant legislation and standards. Key Objectives: The current key objectives for the role are: Manage the ongoing implementation, communication and review of the College's Health and Safety and Wellbeing strategies to ensure a safe and secure environment for all stakeholders. Manage the implementation, communication and review of the College's Business Continuity and Disaster Recovery plans to ensure the College's ability to respond effectively to major incidents. Act as the competent person for Health and Safety under the Management of Health and Safety at Work Regulations 1999, providing expert advice and management information to the Executive Director People and the Executive Leadership Team. Ensure ongoing compliance with relevant legislation and standards, including the Health and Safety at Work Act, providing timely assurance to the Executive Director People. As a member of the College Senior Leadership Team, work with colleagues to further embed a culture of health and safety throughout the College, engaging all staff and stakeholders. Main Responsibilities: As a member of the Senior Leadership Team (SLT), this post will contribute to the SLT's common goals. To achieve these specific duties, include, but are not limited to: Leadership Maintain and develop effective consultation and communication systems for Health and Safety to meet statutory, legislative, and internal policy requirements. Act as the College's competent person for Health and Safety, providing expert guidance and assurance to the Executive Director People and the wider Leadership Team. Review and advise on Health and Safety policies and procedures, ensuring compliance with legislative requirements. Maintain and continuously improve the Health and Safety Management System to meet legislative requirements. Lead investigations into accidents, incidents, and near-miss events, embedding a lessons-learned and preventative culture across the College. Maintain and update the Business Risk Register in relation to Health, Safety, Welfare, and Business Continuity. Support the implementation of the College's employee well-being strategy in collaboration with the People team, aligned with the College's goals. Promote and embed wellbeing principles within the College culture, with an emphasis on work-life balance and resilience. Operations Conduct regular audits to ensure Health and Safety compliance and provide recommendations for improvement. Support departments in hazard analysis and risk management activities, enhancing organisational safety. Advise and support teams on statutory compliance, including Asbestos Management Plans, Legionella Risk Assessments, COSHH records, and statutory planned preventative maintenance (PPM). Ensure compliance with accident, incident, and near-miss reporting requirements, supporting effective resolutions. Advise on Health, Safety, and Wellbeing aspects of College projects and collaborate with departments on safe operations. Provide staff advice, induction, training, and CPD opportunities within the H&S team and across the College. Support the safe operation of trips and visits across The Sheffield College. Reporting Manage Health and Safety reporting systems, ensuring timely and accurate reporting of incidents and near misses. Prepare and provide H&S and business continuity updates and management information for the Executive Director People to present at ELT and to the Board of Governors. Liaise with regulatory authorities on Health and Safety matters. Working with the People team, monitor and evaluate the impact of wellbeing initiatives on metrics such as absenteeism, satisfaction, and productivity. Analyse employee well-being and medical support data to identify trends and gaps. Lead the Sheffield College Business Continuity Group. Manage the Sheffield College Health and Safety Alert system. Other Duties Maintain up-to-date knowledge of developments within own areas of responsibility to develop best practice, provide professional advice, and ensure the College complies with relevant legislation and legal duties. Collaborate with external organisations and participate in health and safety forums to share best practices and stay updated on industry standards. From time to time these responsibilities may be reviewed so that they evolve as part of the college's strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose. People Management and Cross College Responsibilities You will directly line-manage the following posts: Key staff within the Health and Safety department You will be part of the College's Senior Leadership Team and will need to work collaboratively with members of those teams across the College to deliver the College's strategy and objectives. You will be required to participate in/lead cross-college teams and working groups on key projects. You will attend relevant internal committees and groups. This could include preparing and presenting papers as required. You will support and lead people management processes within and external to your area including but not limited to grievances, disciplinaries, performance management, flexible working and absence management. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College's FREDIE+ values and behaviours. Student Related Responsibilities Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner. You will be involved in supporting college open days, supporting during the exam season, student enrolment and other required events. You will assume part of the Duty Manager Rota; which will require you to be on campus and available to support in an emergency. This will include being available and responsive to help in difficult situations. Other Responsibilities All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by: Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and Procedures. Ensure compliance with Data Protection Regulation. Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college's environmental strategy and net zero ambition. What we can offer you As the successful candidate, you will be offered a salary of between £52,968 - £61,405 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Alongside your salary, your pension is one of the most valuable benefits of joining the College. The Local Government Pension Scheme (LGPS), administered locally by SYPA, provides financial security in retirement and support for your loved ones. Our Full Benefits Package SYPA with a generous employer contribution of 18.6% Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free parking is available at the majority of our campuses Hybrid and flexible working opportunities Continuous professional development opportunities A people focused working culture where you can grow and thrive . click apply for full job details
Apr 24, 2026
Full time
Head of Health, Safety and Business Continuity Salary £52,968 - £61,405 The Sheffield College is a thriving further and higher education community, empowering around 13,000 learners each year to achieve their goals. Driven by our mission to transform lives through learning, we foster an inclusive environment recognised through our 2026 Investors in Diversity Gold award and 3rd place ranking in the National Centre for Diversity s 2025 Top 100 Most Inclusive UK Employers. Role Purpose: The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs. As Head of Health, Safety and Business Continuity at The Sheffield College, you will be responsible for maintaining, embedding, and continuously improving our health and safety culture across all College sites. You will ensure our staff, students, and stakeholders operate in a safe, compliant environment, while managing robust business continuity plans that keep the College prepared and resilient. You will act as the College's competent person for Health and Safety, providing expert advice, assurance and management information to the Executive Director People and the Executive Leadership Team, ensuring ongoing compliance with all relevant legislation and standards. Key Objectives: The current key objectives for the role are: Manage the ongoing implementation, communication and review of the College's Health and Safety and Wellbeing strategies to ensure a safe and secure environment for all stakeholders. Manage the implementation, communication and review of the College's Business Continuity and Disaster Recovery plans to ensure the College's ability to respond effectively to major incidents. Act as the competent person for Health and Safety under the Management of Health and Safety at Work Regulations 1999, providing expert advice and management information to the Executive Director People and the Executive Leadership Team. Ensure ongoing compliance with relevant legislation and standards, including the Health and Safety at Work Act, providing timely assurance to the Executive Director People. As a member of the College Senior Leadership Team, work with colleagues to further embed a culture of health and safety throughout the College, engaging all staff and stakeholders. Main Responsibilities: As a member of the Senior Leadership Team (SLT), this post will contribute to the SLT's common goals. To achieve these specific duties, include, but are not limited to: Leadership Maintain and develop effective consultation and communication systems for Health and Safety to meet statutory, legislative, and internal policy requirements. Act as the College's competent person for Health and Safety, providing expert guidance and assurance to the Executive Director People and the wider Leadership Team. Review and advise on Health and Safety policies and procedures, ensuring compliance with legislative requirements. Maintain and continuously improve the Health and Safety Management System to meet legislative requirements. Lead investigations into accidents, incidents, and near-miss events, embedding a lessons-learned and preventative culture across the College. Maintain and update the Business Risk Register in relation to Health, Safety, Welfare, and Business Continuity. Support the implementation of the College's employee well-being strategy in collaboration with the People team, aligned with the College's goals. Promote and embed wellbeing principles within the College culture, with an emphasis on work-life balance and resilience. Operations Conduct regular audits to ensure Health and Safety compliance and provide recommendations for improvement. Support departments in hazard analysis and risk management activities, enhancing organisational safety. Advise and support teams on statutory compliance, including Asbestos Management Plans, Legionella Risk Assessments, COSHH records, and statutory planned preventative maintenance (PPM). Ensure compliance with accident, incident, and near-miss reporting requirements, supporting effective resolutions. Advise on Health, Safety, and Wellbeing aspects of College projects and collaborate with departments on safe operations. Provide staff advice, induction, training, and CPD opportunities within the H&S team and across the College. Support the safe operation of trips and visits across The Sheffield College. Reporting Manage Health and Safety reporting systems, ensuring timely and accurate reporting of incidents and near misses. Prepare and provide H&S and business continuity updates and management information for the Executive Director People to present at ELT and to the Board of Governors. Liaise with regulatory authorities on Health and Safety matters. Working with the People team, monitor and evaluate the impact of wellbeing initiatives on metrics such as absenteeism, satisfaction, and productivity. Analyse employee well-being and medical support data to identify trends and gaps. Lead the Sheffield College Business Continuity Group. Manage the Sheffield College Health and Safety Alert system. Other Duties Maintain up-to-date knowledge of developments within own areas of responsibility to develop best practice, provide professional advice, and ensure the College complies with relevant legislation and legal duties. Collaborate with external organisations and participate in health and safety forums to share best practices and stay updated on industry standards. From time to time these responsibilities may be reviewed so that they evolve as part of the college's strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose. People Management and Cross College Responsibilities You will directly line-manage the following posts: Key staff within the Health and Safety department You will be part of the College's Senior Leadership Team and will need to work collaboratively with members of those teams across the College to deliver the College's strategy and objectives. You will be required to participate in/lead cross-college teams and working groups on key projects. You will attend relevant internal committees and groups. This could include preparing and presenting papers as required. You will support and lead people management processes within and external to your area including but not limited to grievances, disciplinaries, performance management, flexible working and absence management. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College's FREDIE+ values and behaviours. Student Related Responsibilities Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner. You will be involved in supporting college open days, supporting during the exam season, student enrolment and other required events. You will assume part of the Duty Manager Rota; which will require you to be on campus and available to support in an emergency. This will include being available and responsive to help in difficult situations. Other Responsibilities All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by: Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and Procedures. Ensure compliance with Data Protection Regulation. Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college's environmental strategy and net zero ambition. What we can offer you As the successful candidate, you will be offered a salary of between £52,968 - £61,405 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Alongside your salary, your pension is one of the most valuable benefits of joining the College. The Local Government Pension Scheme (LGPS), administered locally by SYPA, provides financial security in retirement and support for your loved ones. Our Full Benefits Package SYPA with a generous employer contribution of 18.6% Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free parking is available at the majority of our campuses Hybrid and flexible working opportunities Continuous professional development opportunities A people focused working culture where you can grow and thrive . click apply for full job details
Finance Manager Job Description Week 1 To Produce Monthly Management Accounts packs Including Accruals, Prepayments, Payroll Journal, Deferred and Accrued Income, Intercompany Support with Bank reconciliation, Credit Card & Recharges Week 2 Monthly Forecasting- IMP Payroll reconciliation & Update staffing on IMP Balance sheet reconciliations Monthly Payroll Variance check & Staff Duty Reconciliation Update Cash Flow statement Week 3 & 4 SCA Bids (17 April )/Business cases Procurement support to budget holders Presenting Forecast and Monthly accounts to Head Teacher Banking of Fundraising Bacs Payments - Weekly check and approve Other Line Management of 2x Finance officers Oversee Accounts Receivable/Payable VAT Submission Review funding statements with budget holders i.e. EHCP Provide information to support Audit Business Planning Liaise with Budget holders and stakeholders Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 24, 2026
Contractor
Finance Manager Job Description Week 1 To Produce Monthly Management Accounts packs Including Accruals, Prepayments, Payroll Journal, Deferred and Accrued Income, Intercompany Support with Bank reconciliation, Credit Card & Recharges Week 2 Monthly Forecasting- IMP Payroll reconciliation & Update staffing on IMP Balance sheet reconciliations Monthly Payroll Variance check & Staff Duty Reconciliation Update Cash Flow statement Week 3 & 4 SCA Bids (17 April )/Business cases Procurement support to budget holders Presenting Forecast and Monthly accounts to Head Teacher Banking of Fundraising Bacs Payments - Weekly check and approve Other Line Management of 2x Finance officers Oversee Accounts Receivable/Payable VAT Submission Review funding statements with budget holders i.e. EHCP Provide information to support Audit Business Planning Liaise with Budget holders and stakeholders Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Salary: 45,668 - 51,393 per annum Hours: Monday to Friday - 9am to 5pm - 37.5 hours Right Search Recruitment is on the lookout for a Ward Manager to join a newly established low secure mental health hospital in the scenic Lickey Hills, Birmingham. Located just 10 miles southwest of Birmingham City Centre, this esteemed nationwide provider offers an exciting opportunity to be part of a pioneering service in its early stages. The service facility boasts a comprehensive range of services with 33 beds across three specialised wards: 10-bed female PICU unit 13-bed mixed-gender acute service A specialist private acute ward catering to both men and women In addition to their exceptional inpatient care, they offer an expansive Outpatient department and state-of-the-art regional conference facilities. As a Ward Manager here you will hold the following skills/qualifies: RMN/RNLD qualified Experience of investigations, complaints and report writing Mentorship experience with student nurses Experienced in recruitment and retention A visible role model and leader Excellent communicator with demonstratable leadership experience As a Ward Manager here you will join a strong senior management team with excellent longevity within the group; this is the perfect opportunity to join an innovative, results driven team! Benefits for the role of Ward Manager are listed below: Excellent salary Free on-site parking Free meals on duty 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications Leadership & management development Long service awards Refer a friend bonuses Fully funded DBS Fully funded NMC registration Management and Leadership development opportunities If you wish to be considered for this role please APPLY today with your most up to date CV.
Apr 24, 2026
Full time
Salary: 45,668 - 51,393 per annum Hours: Monday to Friday - 9am to 5pm - 37.5 hours Right Search Recruitment is on the lookout for a Ward Manager to join a newly established low secure mental health hospital in the scenic Lickey Hills, Birmingham. Located just 10 miles southwest of Birmingham City Centre, this esteemed nationwide provider offers an exciting opportunity to be part of a pioneering service in its early stages. The service facility boasts a comprehensive range of services with 33 beds across three specialised wards: 10-bed female PICU unit 13-bed mixed-gender acute service A specialist private acute ward catering to both men and women In addition to their exceptional inpatient care, they offer an expansive Outpatient department and state-of-the-art regional conference facilities. As a Ward Manager here you will hold the following skills/qualifies: RMN/RNLD qualified Experience of investigations, complaints and report writing Mentorship experience with student nurses Experienced in recruitment and retention A visible role model and leader Excellent communicator with demonstratable leadership experience As a Ward Manager here you will join a strong senior management team with excellent longevity within the group; this is the perfect opportunity to join an innovative, results driven team! Benefits for the role of Ward Manager are listed below: Excellent salary Free on-site parking Free meals on duty 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications Leadership & management development Long service awards Refer a friend bonuses Fully funded DBS Fully funded NMC registration Management and Leadership development opportunities If you wish to be considered for this role please APPLY today with your most up to date CV.
Ham Yard Hotel - Management
City Of Westminster, London
A prestigious hotel group is seeking an Operations Duty Manager - Nights at The Ham Yard Hotel in London. This role involves overseeing overnight operations, maintaining safety and security, and delivering exceptional customer service. The ideal candidate has experience in a 5-star environment, excellent communication, and leadership skills. Competitive salary ranges between £50,500 and £55,500, along with numerous employee benefits including a health cash plan and professional development opportunities.
Apr 24, 2026
Full time
A prestigious hotel group is seeking an Operations Duty Manager - Nights at The Ham Yard Hotel in London. This role involves overseeing overnight operations, maintaining safety and security, and delivering exceptional customer service. The ideal candidate has experience in a 5-star environment, excellent communication, and leadership skills. Competitive salary ranges between £50,500 and £55,500, along with numerous employee benefits including a health cash plan and professional development opportunities.
GLL is currently recruiting a Duty Manager to join the Team at Henley Leisure Centre. If you have the skills and ambition, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. As a Duty Manager, you will be passionate about the leisure industry. A Duty Managers role is highly varied; you could be doing anything from unlocking the leisure centre click apply for full job details
Apr 23, 2026
Full time
GLL is currently recruiting a Duty Manager to join the Team at Henley Leisure Centre. If you have the skills and ambition, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. As a Duty Manager, you will be passionate about the leisure industry. A Duty Managers role is highly varied; you could be doing anything from unlocking the leisure centre click apply for full job details
GLL is currently recruiting a Duty Manager to join the Team at Riverside Park and Pools. If you have the skills and ambition, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. As a Duty Manager, you will be passionate about the leisure industry. A Duty Managers role is highly varied; you could be doing anything from unlocking the leisure cent click apply for full job details
Apr 23, 2026
Contractor
GLL is currently recruiting a Duty Manager to join the Team at Riverside Park and Pools. If you have the skills and ambition, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. As a Duty Manager, you will be passionate about the leisure industry. A Duty Managers role is highly varied; you could be doing anything from unlocking the leisure cent click apply for full job details
Duty Manager - Luxury Residential Club We are looking for a passionate Duty Manager Personal Trainer and/or Lifeguard for a role around the Battersea area. If you're a qualified Fitness Instructor eager to develop your career in high-end leisure management, this could be the perfect role for you! About the Role As a Duty Manager, you'll be the first point of contact for residents, guests, and contr click apply for full job details
Apr 23, 2026
Full time
Duty Manager - Luxury Residential Club We are looking for a passionate Duty Manager Personal Trainer and/or Lifeguard for a role around the Battersea area. If you're a qualified Fitness Instructor eager to develop your career in high-end leisure management, this could be the perfect role for you! About the Role As a Duty Manager, you'll be the first point of contact for residents, guests, and contr click apply for full job details
We're looking for an experienced Financial Support Supervisor to join our Collections & Recoveries function, leading and coordinating a team of Collectors/Financial Support Consultants. This role is central to ensuring exceptional customer outcomes, robust regulatory compliance, and strong commercial performance across the full collections lifecycle. You will hold clear accountability for arrears performance and the quality of customer interactions, driving how we engage customers, identify vulnerability, apply forbearance, and deliver sustainable solutions. At Evlo, we're proud to be a market leader in consumer finance with over 15 years of success. As the 5-time winner of the MoneyFacts Best Non-Mainstream Lender, we offer a dynamic environment, exciting career growth, and a superb benefits package. We're committed to creating an inclusive, supportive workplace where our colleagues can thrive. The Role You will lead a team of Collectors/Financial Support Consultants while working in close partnership with Regional Managers and Branch Managers. Your influence will shape how each region manages delinquency, applies lending standards, and improves customer outcomes. This partnership model ensures: Collections decisions are informed by real customer context and branch-level lending practices Lending strategies evolve through insights gained from collections performance Colleagues maintain competence and apply call frameworks consistently You'll act as a subject matter expert, providing insight, challenge, and feedback on arrears performance and feeding key learnings back into the lending cycle. While branch leaders retain operational accountability, you will work collaboratively to: Align collections resource with delinquency trends Identify and address emerging risks early Improve outcomes through earlier intervention and tailored forbearance Lead end-to-end delivery of regional/divisional improvement plans Ultimately, you ensure our teams remain competent, compliant, and effective-driving strong impairment control and customer-focused performance. Key Responsibilities Leadership & Team Management Lead, motivate, and develop a high-performing team of Collectors/Financial Support Consultants. Set clear objectives, monitor performance, and take corrective action when needed. Deliver regular coaching to strengthen capability across the full collections journey, including forbearance and vulnerability. Oversee real-time planning, capacity management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Collections Lifecycle & Operational Excellence Oversee collections activity from early arrears to long-term delinquency and recoveries. Ensure compliant and consistent application of affordability assessments, forbearance options, and vulnerability frameworks. Drive operational efficiency and maintain process discipline across the team. Lead continuous improvement initiatives to enhance productivity, decision-making, and customer experience. Portfolio & Performance Management Jointly accountable (with Network leadership) for portfolio health, arrears, cure rates, and customer outcomes. Own the quality of customer interactions and ensure sustainable, fair solutions. Monitor and deliver KPIs across collections, quality, and treatment. Use data and insight to identify trends, risks, and opportunities for improvement across both the collections team and branch network. Business Partnering Act as a strategic partner to Regional and Branch Managers to deliver strong, sustainable portfolio performance. Provide structured feedback on lending quality and customer outcomes based on arrears data and collections insight. Create a meaningful two-way feedback loop between lending and collections. Work collaboratively with Compliance, QA, and Operations to maintain strong governance and consistent standards. Customer Experience & Vulnerability Champion a customer-centric culture built on honesty, empathy, and sustainability. Ensure vulnerable customers are identified early and supported appropriately. Provide oversight on complex or high-risk cases. Compliance & Governance Ensure full compliance with FCA regulations, Consumer Duty, SMCR, and internal policies. Embed Treating Customers Fairly (TCF) in all activity. Identify, manage, and mitigate operational and portfolio risks. About You You will bring: 2-5 years' experience in collections within financial services Proven track record of strong personal collections performance Strong leadership ability Deep understanding of FCA regulation, Consumer Duty, and vulnerability Expertise in unsecured consumer credit and portfolio management Excellent communication skills and a passion for strong customer outcomes Ability to analyse performance data and insights into actionable improvements Demonstrable understanding of working with external specialist recoveries, including Debt Management Arrangements (DMA), IVAs, and Bankruptcy processes. Strong understanding of financial hardship and regulatory expectations (FCA, Consumer Duty, TCF). Ability to regularly travel across division Rewards We are offering a competitive salary depending upon experience accompanied by a range of excellent benefits including: Bonus scheme Private Healthcare for you and your partner Life Assurance Excellent company pension 3% employee to 8% employer contribution 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) Cycle to Work vouchers Retail Discounts Techsave scheme At Evlo, employee satisfaction is key, and we are committed to being a great place to work. Evlo has an active Employee Forum led by our Voice Ambassadors, dedicated Mental Health First Aiders plus the opportunity to make a difference in local communities/supporting good causes by utilising up to 3 days' paid charity/volunteering days per year.
Apr 23, 2026
Full time
We're looking for an experienced Financial Support Supervisor to join our Collections & Recoveries function, leading and coordinating a team of Collectors/Financial Support Consultants. This role is central to ensuring exceptional customer outcomes, robust regulatory compliance, and strong commercial performance across the full collections lifecycle. You will hold clear accountability for arrears performance and the quality of customer interactions, driving how we engage customers, identify vulnerability, apply forbearance, and deliver sustainable solutions. At Evlo, we're proud to be a market leader in consumer finance with over 15 years of success. As the 5-time winner of the MoneyFacts Best Non-Mainstream Lender, we offer a dynamic environment, exciting career growth, and a superb benefits package. We're committed to creating an inclusive, supportive workplace where our colleagues can thrive. The Role You will lead a team of Collectors/Financial Support Consultants while working in close partnership with Regional Managers and Branch Managers. Your influence will shape how each region manages delinquency, applies lending standards, and improves customer outcomes. This partnership model ensures: Collections decisions are informed by real customer context and branch-level lending practices Lending strategies evolve through insights gained from collections performance Colleagues maintain competence and apply call frameworks consistently You'll act as a subject matter expert, providing insight, challenge, and feedback on arrears performance and feeding key learnings back into the lending cycle. While branch leaders retain operational accountability, you will work collaboratively to: Align collections resource with delinquency trends Identify and address emerging risks early Improve outcomes through earlier intervention and tailored forbearance Lead end-to-end delivery of regional/divisional improvement plans Ultimately, you ensure our teams remain competent, compliant, and effective-driving strong impairment control and customer-focused performance. Key Responsibilities Leadership & Team Management Lead, motivate, and develop a high-performing team of Collectors/Financial Support Consultants. Set clear objectives, monitor performance, and take corrective action when needed. Deliver regular coaching to strengthen capability across the full collections journey, including forbearance and vulnerability. Oversee real-time planning, capacity management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Collections Lifecycle & Operational Excellence Oversee collections activity from early arrears to long-term delinquency and recoveries. Ensure compliant and consistent application of affordability assessments, forbearance options, and vulnerability frameworks. Drive operational efficiency and maintain process discipline across the team. Lead continuous improvement initiatives to enhance productivity, decision-making, and customer experience. Portfolio & Performance Management Jointly accountable (with Network leadership) for portfolio health, arrears, cure rates, and customer outcomes. Own the quality of customer interactions and ensure sustainable, fair solutions. Monitor and deliver KPIs across collections, quality, and treatment. Use data and insight to identify trends, risks, and opportunities for improvement across both the collections team and branch network. Business Partnering Act as a strategic partner to Regional and Branch Managers to deliver strong, sustainable portfolio performance. Provide structured feedback on lending quality and customer outcomes based on arrears data and collections insight. Create a meaningful two-way feedback loop between lending and collections. Work collaboratively with Compliance, QA, and Operations to maintain strong governance and consistent standards. Customer Experience & Vulnerability Champion a customer-centric culture built on honesty, empathy, and sustainability. Ensure vulnerable customers are identified early and supported appropriately. Provide oversight on complex or high-risk cases. Compliance & Governance Ensure full compliance with FCA regulations, Consumer Duty, SMCR, and internal policies. Embed Treating Customers Fairly (TCF) in all activity. Identify, manage, and mitigate operational and portfolio risks. About You You will bring: 2-5 years' experience in collections within financial services Proven track record of strong personal collections performance Strong leadership ability Deep understanding of FCA regulation, Consumer Duty, and vulnerability Expertise in unsecured consumer credit and portfolio management Excellent communication skills and a passion for strong customer outcomes Ability to analyse performance data and insights into actionable improvements Demonstrable understanding of working with external specialist recoveries, including Debt Management Arrangements (DMA), IVAs, and Bankruptcy processes. Strong understanding of financial hardship and regulatory expectations (FCA, Consumer Duty, TCF). Ability to regularly travel across division Rewards We are offering a competitive salary depending upon experience accompanied by a range of excellent benefits including: Bonus scheme Private Healthcare for you and your partner Life Assurance Excellent company pension 3% employee to 8% employer contribution 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) Cycle to Work vouchers Retail Discounts Techsave scheme At Evlo, employee satisfaction is key, and we are committed to being a great place to work. Evlo has an active Employee Forum led by our Voice Ambassadors, dedicated Mental Health First Aiders plus the opportunity to make a difference in local communities/supporting good causes by utilising up to 3 days' paid charity/volunteering days per year.
Our OEM Client based in Gaydon, is searching for a Vehicle Technician to join their team, Inside IR35. This is a contract position with a proposed end date of 31st July 2027. Umbrella Pay Rate: £31.84 per hour. What to expect: We re seeking a Vehicle Technician to join our Field Evaluation Unit (FEU) Operations team a vital part of the launch process. The FEU Operations team runs a of pre-production vehicles using real-world customer duty cycles to support programme readiness. Your role will be to ensure that these vehicles are updated and maintained to the highest standard. You will be responsible for the inspection and preparation of prototype vehicles ready for user evaluation, and subsequent electrical and mechanical rectification, maintenance and updating of the vehicles. The role includes investigating the root cause of issues raised by the users during the evaluation process in conjunction with the Launch & Engineering teams. Responsibilities: Completion of Work Requests (OUV/FMS Jobcards including Initial Vehicle Inspections (IVI s) in a timely manner and to the required quality standard. Identification and accurate description of major / minor build and quality issues found during vehicle inspections and drive assessments. Understanding and accurate application of all workshop procedures including Safety procedures. Assembly / replacement / repair of electrical & mechanical systems and components as applicable. Diagnose / trace faults, rectify and validate issues. Read and interpret harness drawings / repair instructions (Topix) and liaise with engineering departments. Take responsibility for Health, Safety and Wellbeing of self and others. Ensure quality of own work is maintained at all times. Adhere to company-wide and site-specific policies and procedures. Undertake any other work as directed by their line manager in connection with their job as may be requested. Essential Personal Profile Required: A good team player who is able to work to predefined procedures. An individual with the ability to prioritise their workload. An individual with the ability to make timely decisions in line with agreed procedures and escalate as appropriate. Good literacy skills, able to write / describe technical issues accurately and in detail. An individual with a customer focused approach. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable Personal Profile Requested: Resilient and enthusiastic, an individual able to deliver results under pressure.
Apr 23, 2026
Contractor
Our OEM Client based in Gaydon, is searching for a Vehicle Technician to join their team, Inside IR35. This is a contract position with a proposed end date of 31st July 2027. Umbrella Pay Rate: £31.84 per hour. What to expect: We re seeking a Vehicle Technician to join our Field Evaluation Unit (FEU) Operations team a vital part of the launch process. The FEU Operations team runs a of pre-production vehicles using real-world customer duty cycles to support programme readiness. Your role will be to ensure that these vehicles are updated and maintained to the highest standard. You will be responsible for the inspection and preparation of prototype vehicles ready for user evaluation, and subsequent electrical and mechanical rectification, maintenance and updating of the vehicles. The role includes investigating the root cause of issues raised by the users during the evaluation process in conjunction with the Launch & Engineering teams. Responsibilities: Completion of Work Requests (OUV/FMS Jobcards including Initial Vehicle Inspections (IVI s) in a timely manner and to the required quality standard. Identification and accurate description of major / minor build and quality issues found during vehicle inspections and drive assessments. Understanding and accurate application of all workshop procedures including Safety procedures. Assembly / replacement / repair of electrical & mechanical systems and components as applicable. Diagnose / trace faults, rectify and validate issues. Read and interpret harness drawings / repair instructions (Topix) and liaise with engineering departments. Take responsibility for Health, Safety and Wellbeing of self and others. Ensure quality of own work is maintained at all times. Adhere to company-wide and site-specific policies and procedures. Undertake any other work as directed by their line manager in connection with their job as may be requested. Essential Personal Profile Required: A good team player who is able to work to predefined procedures. An individual with the ability to prioritise their workload. An individual with the ability to make timely decisions in line with agreed procedures and escalate as appropriate. Good literacy skills, able to write / describe technical issues accurately and in detail. An individual with a customer focused approach. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable Personal Profile Requested: Resilient and enthusiastic, an individual able to deliver results under pressure.
Overview Leisure Services - Inspiring Members to Live Active Lives Are you a skilled swimmer and sports enthusiast? Your new career may be just a splash away! If you're considering lifeguarding, our comprehensive training programs can open doors to management roles, NVQ apprenticeships and skill development opportunities. Responsibilities Lifeguards who are available on an ad-hoc basis covering existing staff absences. Play a crucial role in ensuring member safety and well-being. Qualifications UK recognised pool lifeguard qualification and an understanding of relevant health and safety legislation. Salary and hours Salary: £25,185 - £25,989 Per annum (Plus 10% unsocial hours plussage) Hours per week: 37 hours Additional information This role may be subject to certain successful security checks; please see the role description for more information. Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We are committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect. For more details, contact the Duty Manager via email.
Apr 23, 2026
Full time
Overview Leisure Services - Inspiring Members to Live Active Lives Are you a skilled swimmer and sports enthusiast? Your new career may be just a splash away! If you're considering lifeguarding, our comprehensive training programs can open doors to management roles, NVQ apprenticeships and skill development opportunities. Responsibilities Lifeguards who are available on an ad-hoc basis covering existing staff absences. Play a crucial role in ensuring member safety and well-being. Qualifications UK recognised pool lifeguard qualification and an understanding of relevant health and safety legislation. Salary and hours Salary: £25,185 - £25,989 Per annum (Plus 10% unsocial hours plussage) Hours per week: 37 hours Additional information This role may be subject to certain successful security checks; please see the role description for more information. Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We are committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect. For more details, contact the Duty Manager via email.
The Company Since the 1970 s the Briggs Group have grown to become one of the market leaders in the marine and environmental services industry, currently employing around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process, shaping the Company s culture for future success. The Role To assist the Operations Manager in the efficient and effective management of the contract with regard to HSEQ, Operations, budget responsibilities and business development. Responsible for leading a team of people which involves both engagement and development through the Company Values, Behaviours and Performance Framework Principal Responsibilities • Devise, implement and review operational processes and procedures to meet Company and Customer standards • Ensure an up-to-date maintenance programme is in place where appropriate • Liaise with Central support and technical teams where appropriate • Manage, with Duty managers, staff rostering and leave management • Recruit, retain and develop staff within the Performance Management Framework • Regularly engage with staff and ensure good communication of change, goals and expectations, utilising all methods available • Understand your customers business in order to develop innovative approaches to meet customer demand and identify opportunities Required Skills/Knowledge • Detailed knowledge of marine environment • Demonstrate experience in people management, development and organisation • Able to be composed, professional and show resilience when under pressure • Good time management. • Basic IT skills in Word and Excel would be an advantage. • Ability to work on own initiative and as part of a team. • Good communication skills. What's in it for you We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco As a Disability Confident employer, we are committed to fair and inclusive recruitment. All disabled candidates who meet the minimum essential requirements for this role will be offered an interview.
Apr 23, 2026
Full time
The Company Since the 1970 s the Briggs Group have grown to become one of the market leaders in the marine and environmental services industry, currently employing around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process, shaping the Company s culture for future success. The Role To assist the Operations Manager in the efficient and effective management of the contract with regard to HSEQ, Operations, budget responsibilities and business development. Responsible for leading a team of people which involves both engagement and development through the Company Values, Behaviours and Performance Framework Principal Responsibilities • Devise, implement and review operational processes and procedures to meet Company and Customer standards • Ensure an up-to-date maintenance programme is in place where appropriate • Liaise with Central support and technical teams where appropriate • Manage, with Duty managers, staff rostering and leave management • Recruit, retain and develop staff within the Performance Management Framework • Regularly engage with staff and ensure good communication of change, goals and expectations, utilising all methods available • Understand your customers business in order to develop innovative approaches to meet customer demand and identify opportunities Required Skills/Knowledge • Detailed knowledge of marine environment • Demonstrate experience in people management, development and organisation • Able to be composed, professional and show resilience when under pressure • Good time management. • Basic IT skills in Word and Excel would be an advantage. • Ability to work on own initiative and as part of a team. • Good communication skills. What's in it for you We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco As a Disability Confident employer, we are committed to fair and inclusive recruitment. All disabled candidates who meet the minimum essential requirements for this role will be offered an interview.
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week. This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. You will be responsible for Ensuring that the team comply with legal standards and company procedures at all times. Ensuring that your team are fully trained in cash handling to minimise losses Controlling debt and recover overdue or failed payments from customers Maintaining accurate and timely payroll records. Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to monitor orders for delivery Managing a team of customer focused individuals throughout reception and checkout area You will need To be successful in this role your skills and experience will include: Passionate about providing exceptional customer service Flexible, adaptable and enjoys working with, as well as managing a team An excellent communicator and have some experience in supervising or managing a team. Practical experience in the retail trade About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Apr 23, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week. This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. You will be responsible for Ensuring that the team comply with legal standards and company procedures at all times. Ensuring that your team are fully trained in cash handling to minimise losses Controlling debt and recover overdue or failed payments from customers Maintaining accurate and timely payroll records. Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to monitor orders for delivery Managing a team of customer focused individuals throughout reception and checkout area You will need To be successful in this role your skills and experience will include: Passionate about providing exceptional customer service Flexible, adaptable and enjoys working with, as well as managing a team An excellent communicator and have some experience in supervising or managing a team. Practical experience in the retail trade About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Apr 23, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Senior Social Worker - Mental Health (Older People & Adults) MAIN PURPOSE: To work as part of a combined, Older People and Adults Social Care mental health service. To liaise with staff who are Care Coordinators or equivalent, in the mental health Trust. Responding to request for Social Care interventions under the Care Act and other relevant legislation To offer Health or other staff advice and guidance for statutory MHA work and the social care agenda with regards to this service. MAIN DUTIES AND RESPONSIBILITIES: To undertake holistic strengths based assessments under the Care Act Following this, formulate Care and Support plans, which evidence Person Centred approach Ensure that appropriate care is delivered; regularly review the care plan, and adjust services where appropriate. Implement Department Practice Model, evidence choice and promoting independence, Encouraging Residents to engage with their recovery. Initiate relevant initiatives including those promoted by Public Health ,to support residents in having healthy lifestyle and relapse prevention. Competent use of Mosaic To carry out risk assessments and demonstrate risk management and positive risk-taking and regular review. To demonstrate effective communication with a range of agencies and professionals. To support residents to commission services they require through Self Directed Support and arrange appropriate statutory services. Provide required written and verbal evidence to funding Panels in order to seek funds for costed services. Present to housing panels with a view to obtaining sheltered accommodation, residential care or part purchased accommodation for service users. To have sufficient knowledge and awareness of the impact of medication and its associated side effects and be able to monitor and raise concerns To have sufficient knowledge and awareness of Cognitive change and impact on mental and physical wellbeing and to document and raise concerns as necessary To have sufficient knowledge and awareness of Neurodiversity To have sufficient knowledge and awareness of physiological change that takes place in older age, and impact on mental and physical wellbeing and functioning and to document and raise concerns as necessary To have sufficient knowledge and awareness of different functional mental illness to enable appropriately support to those experiencing these conditions and to document and raise concerns as necessary To work with residents when they are in crisis, including Psychiatric. Working collectively with Health Colleagues expertise. To write social circumstances reports on allocated service users for Mental Health Review Tribunals and managers hearings. Ensuring that resident's social care needs, as related to their mental health are met under Section 117 of the Mental Health Act. To participate in the team duty rota To have a sound working knowledge of safeguarding, and be able to undertake duties of an Enquiry Officer - write reports and follow through protection plans and close cases. Where required, to be able to demonstrate the above for child protection. Ensure evidence trail for this work is in the required documents in Mosaic To complete Carers assessments and implement packages of care where required. Work alongside the department's contracted Carer agencies To ensure that their work is consistent with the London Borough of Merton policies, which apply to their practice. To liaise with other agencies both statutory and in the private and voluntary sector To attend both management and professional supervision on a regular basis, and to participate actively in the supervision process. To attend team meetings, both Practice and Business, on a regular basis. To ensure that equal opportunities are embedded in all areas of work. To work with residents and carers in the assessments process and implement services to help keep residents living at home as long and safely as possible Undertake functions of a Social Supervisor, under the Mental Health Act, as required To participate in the Duty AMHP Service, as qualified AMHP. To build a good working relationship with providers of services and be involved in regular reviews of placements that are funded by LBM All social workers are expected to maintain their continuing professional development and keep their registration with the Health and Care Professionals Council up to date. All AMHPs are responsible for keeping their AMHP practice and Refresher training up to-date and provide written reports for all assessments. To build and develop good working relationships with third sector services that operate in LBM Identify residents appropriate for Breathing Space initiative and implement as directed Carry out functions under the Menal Capacity Act. This would include being Best Interest Assessor, regards Deprivation of Liberty.
Apr 23, 2026
Full time
Senior Social Worker - Mental Health (Older People & Adults) MAIN PURPOSE: To work as part of a combined, Older People and Adults Social Care mental health service. To liaise with staff who are Care Coordinators or equivalent, in the mental health Trust. Responding to request for Social Care interventions under the Care Act and other relevant legislation To offer Health or other staff advice and guidance for statutory MHA work and the social care agenda with regards to this service. MAIN DUTIES AND RESPONSIBILITIES: To undertake holistic strengths based assessments under the Care Act Following this, formulate Care and Support plans, which evidence Person Centred approach Ensure that appropriate care is delivered; regularly review the care plan, and adjust services where appropriate. Implement Department Practice Model, evidence choice and promoting independence, Encouraging Residents to engage with their recovery. Initiate relevant initiatives including those promoted by Public Health ,to support residents in having healthy lifestyle and relapse prevention. Competent use of Mosaic To carry out risk assessments and demonstrate risk management and positive risk-taking and regular review. To demonstrate effective communication with a range of agencies and professionals. To support residents to commission services they require through Self Directed Support and arrange appropriate statutory services. Provide required written and verbal evidence to funding Panels in order to seek funds for costed services. Present to housing panels with a view to obtaining sheltered accommodation, residential care or part purchased accommodation for service users. To have sufficient knowledge and awareness of the impact of medication and its associated side effects and be able to monitor and raise concerns To have sufficient knowledge and awareness of Cognitive change and impact on mental and physical wellbeing and to document and raise concerns as necessary To have sufficient knowledge and awareness of Neurodiversity To have sufficient knowledge and awareness of physiological change that takes place in older age, and impact on mental and physical wellbeing and functioning and to document and raise concerns as necessary To have sufficient knowledge and awareness of different functional mental illness to enable appropriately support to those experiencing these conditions and to document and raise concerns as necessary To work with residents when they are in crisis, including Psychiatric. Working collectively with Health Colleagues expertise. To write social circumstances reports on allocated service users for Mental Health Review Tribunals and managers hearings. Ensuring that resident's social care needs, as related to their mental health are met under Section 117 of the Mental Health Act. To participate in the team duty rota To have a sound working knowledge of safeguarding, and be able to undertake duties of an Enquiry Officer - write reports and follow through protection plans and close cases. Where required, to be able to demonstrate the above for child protection. Ensure evidence trail for this work is in the required documents in Mosaic To complete Carers assessments and implement packages of care where required. Work alongside the department's contracted Carer agencies To ensure that their work is consistent with the London Borough of Merton policies, which apply to their practice. To liaise with other agencies both statutory and in the private and voluntary sector To attend both management and professional supervision on a regular basis, and to participate actively in the supervision process. To attend team meetings, both Practice and Business, on a regular basis. To ensure that equal opportunities are embedded in all areas of work. To work with residents and carers in the assessments process and implement services to help keep residents living at home as long and safely as possible Undertake functions of a Social Supervisor, under the Mental Health Act, as required To participate in the Duty AMHP Service, as qualified AMHP. To build a good working relationship with providers of services and be involved in regular reviews of placements that are funded by LBM All social workers are expected to maintain their continuing professional development and keep their registration with the Health and Care Professionals Council up to date. All AMHPs are responsible for keeping their AMHP practice and Refresher training up to-date and provide written reports for all assessments. To build and develop good working relationships with third sector services that operate in LBM Identify residents appropriate for Breathing Space initiative and implement as directed Carry out functions under the Menal Capacity Act. This would include being Best Interest Assessor, regards Deprivation of Liberty.
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
Apr 23, 2026
Full time
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
The Contracts Manager is a delivery leadership role responsible for the safe, compliant and commercially controlled delivery of SaveMoneyCutCarbon's key multi-site client programmes across the UK. Operating across multiple regions, sites and technologies, the role provides senior on-site oversight and assurance over contractors and principal contractors delivering installation and construction works. While day-to-day site activity is typically managed by the Internal Delivery Units and relevant supply chain, the Contracts Manager retains accountability for ensuring delivery aligns with contractual obligations, programme commitments, quality standards, and rigorous QHSE and CDM requirements. The role acts as the primary operational interface between SaveMoneyCutCarbon development & operations, client property teams and contractors, leading contractor governance, progress validation, issue resolution, variation control and budget oversight. Clear, accurate reporting and proactive communication are central to the role, ensuring transparency, effective decision-making and strong client confidence throughout programme delivery. Combining strong on-site leadership with commercial and contractual acumen, the Contracts Manager drives consistency, performance and continuous improvement across complex delivery environments. The role is critical in protecting client outcomes, managing delivery risk, and ensuring programmes achieve measurable cost, carbon and operational benefits. As programmes evolve, the Contracts Manager will support subsequent delivery phases and contribute to the wider operational maturity and growth of SaveMoneyCutCarbon's business operations and business units, embedding best practice in contractor management, QHSE governance and commercial control across the organisation. Technologies & Work Types Projects and programmes may include multiple technologies and measures typical to retrofit and decarbonisation delivery, including (but not limited to): Solar PV and associated electrical works LED lighting upgrades Controls and monitoring HVAC improvements Fabric and insulation measures Water reduction technologies Ancillary construction and enabling works Surveys, validation works, commissioning and handover documentation Key Accountabilities 1) Delivery Leadership & Programme Control Provide senior on-site oversight and assurance across all regions and sites, ensuring works are executed in accordance with contract requirements, design intent, scope, programme plans and client expectations. Maintain a clear, up-to-date view of programme status across all sites and contractors, identifying risks and delays early and supporting PCs to recover programme performance. Conduct regular site progress checks, validate reported progress, and ensure schedule integrity across multiple concurrent workstreams. Drive consistency across contractor delivery approaches, governance routines, reporting, and site standards. 2) Health, Safety, Environment & Quality (QHSE) - "Safety First" Maintain a strong visible safety leadership presence across site activities. Conduct routine QHSE and compliance spot checks, ensuring PCs adhere to: CDM 2015 requirements Site safety plans, RAMS and permits SMCC and client safety standards Competency requirements and training Escalate safety concerns immediately, ensure corrective actions are implemented and closed out. Support the development and continuous improvement of SMCC delivery standards, checklists, and quality assurance processes. Ensure quality inspections are completed and snagging is robustly managed, leading to "right first time" outcomes. 3) Contract & Commercial Management Ensure Principal Contractors deliver in line with contractual obligations, including scope, programme, performance standards, documentation and reporting requirements. Manage and support commercial control of delivery including: Variation identification and early notification Client instruction process compliance Pricing checks and negotiation support Change control and approvals Budget forecasting and cost-to-complete updates Challenge contractor claims constructively, ensuring value for money and programme integrity. 4) Stakeholder Management & Communication Act as the key delivery interface between SMCC operations, SMCC Business Units and the Client, ensuring clear and consistent communications. Build trusted relationships with client stakeholders, local site representatives Internal Delivery Teams and Principal / Sub-Contractors. Lead problem-solving and resolution of site issues, operational constraints, programme conflicts, and client concerns. Support client meetings, site walkarounds and programme governance forums as required. 5) Reporting & Governance Provide regular reporting into SMCC operational governance and client reporting forums, including: Progress and programme performance Risks and mitigations QHSE findings and actions Quality and snagging performance Budget, variations and cost control Contractor performance insights Maintain accurate records to support audit trails and programme transparency. 6) Continuous Improvement & Growth Support Capture lessons learned and translate them into improved delivery processes, templates and standards for future programmes. Support SMCC growth by strengthening delivery capability, contractor performance frameworks, and field operations practice. Contribute to development of scalable delivery models for new business unit expansions (solar PV, retrofit, demand reduction). Skills, Knowledge & Experience (Essential) Extensive experience delivering multi-site retrofit, construction or M&E programmes (ideally national, multi-region). Demonstrable track record of managing Principal Contractors and supply chains with strong performance control. Strong CDM 2015 knowledge and practical application (including site safety governance and duty-holder responsibilities). Highly competent in QHSE leadership with a "zero harm" mindset and ability to challenge unsafe behaviours. Strong commercial and contractual awareness including variations, budget control, contractor negotiation and change control, with working knowledge of standard forms of contract JCT, MF/1, NEC, etc. Confident stakeholder manager with experience dealing with client property teams and senior client stakeholders. Strong reporting discipline and the ability to provide clear programme insight for governance and decision-making. Excellent organisational skills with the ability to manage priorities across multiple live sites. Ability to travel extensively across the UK; full UK driving licence. Qualifications (Essential / Highly Desirable) Essential IOSH Managing Safely SMSTS (or SSSTS minimum) Formal Project Management qualification or equivalent experience (PRINCE2 / APM / PMQ or demonstrable track record) Highly Desirable NEBOSH General Certificate (or equivalent demonstrable H&S leadership competence) Degree / HNC / HND in Construction Management, Engineering, Building Services or similar Retrofit-related qualifications or familiarity with PAS 2035 / TrustMark environments (where relevant) CSCS Level 7 Black Card Key Behaviours & Competencies Safety leadership and personal accountability Strong contractor management and performance challenge Calm, structured problem-solving under pressure Commercial sharpness; understands cost, risk, value and contract drivers Proactive communicator who prevents issues through visibility and clarity High integrity; dependable governance and reporting discipline Resilient, practical, hands-on and solutions-oriented Additional Information This is a field-first role and will involve regular travel and site presence. The role will require occasional overnight stays depending on region and programme needs. SMCC is committed to safe delivery, ethical supply chains, and measurable decarbonisation outcomes.
Apr 23, 2026
Full time
The Contracts Manager is a delivery leadership role responsible for the safe, compliant and commercially controlled delivery of SaveMoneyCutCarbon's key multi-site client programmes across the UK. Operating across multiple regions, sites and technologies, the role provides senior on-site oversight and assurance over contractors and principal contractors delivering installation and construction works. While day-to-day site activity is typically managed by the Internal Delivery Units and relevant supply chain, the Contracts Manager retains accountability for ensuring delivery aligns with contractual obligations, programme commitments, quality standards, and rigorous QHSE and CDM requirements. The role acts as the primary operational interface between SaveMoneyCutCarbon development & operations, client property teams and contractors, leading contractor governance, progress validation, issue resolution, variation control and budget oversight. Clear, accurate reporting and proactive communication are central to the role, ensuring transparency, effective decision-making and strong client confidence throughout programme delivery. Combining strong on-site leadership with commercial and contractual acumen, the Contracts Manager drives consistency, performance and continuous improvement across complex delivery environments. The role is critical in protecting client outcomes, managing delivery risk, and ensuring programmes achieve measurable cost, carbon and operational benefits. As programmes evolve, the Contracts Manager will support subsequent delivery phases and contribute to the wider operational maturity and growth of SaveMoneyCutCarbon's business operations and business units, embedding best practice in contractor management, QHSE governance and commercial control across the organisation. Technologies & Work Types Projects and programmes may include multiple technologies and measures typical to retrofit and decarbonisation delivery, including (but not limited to): Solar PV and associated electrical works LED lighting upgrades Controls and monitoring HVAC improvements Fabric and insulation measures Water reduction technologies Ancillary construction and enabling works Surveys, validation works, commissioning and handover documentation Key Accountabilities 1) Delivery Leadership & Programme Control Provide senior on-site oversight and assurance across all regions and sites, ensuring works are executed in accordance with contract requirements, design intent, scope, programme plans and client expectations. Maintain a clear, up-to-date view of programme status across all sites and contractors, identifying risks and delays early and supporting PCs to recover programme performance. Conduct regular site progress checks, validate reported progress, and ensure schedule integrity across multiple concurrent workstreams. Drive consistency across contractor delivery approaches, governance routines, reporting, and site standards. 2) Health, Safety, Environment & Quality (QHSE) - "Safety First" Maintain a strong visible safety leadership presence across site activities. Conduct routine QHSE and compliance spot checks, ensuring PCs adhere to: CDM 2015 requirements Site safety plans, RAMS and permits SMCC and client safety standards Competency requirements and training Escalate safety concerns immediately, ensure corrective actions are implemented and closed out. Support the development and continuous improvement of SMCC delivery standards, checklists, and quality assurance processes. Ensure quality inspections are completed and snagging is robustly managed, leading to "right first time" outcomes. 3) Contract & Commercial Management Ensure Principal Contractors deliver in line with contractual obligations, including scope, programme, performance standards, documentation and reporting requirements. Manage and support commercial control of delivery including: Variation identification and early notification Client instruction process compliance Pricing checks and negotiation support Change control and approvals Budget forecasting and cost-to-complete updates Challenge contractor claims constructively, ensuring value for money and programme integrity. 4) Stakeholder Management & Communication Act as the key delivery interface between SMCC operations, SMCC Business Units and the Client, ensuring clear and consistent communications. Build trusted relationships with client stakeholders, local site representatives Internal Delivery Teams and Principal / Sub-Contractors. Lead problem-solving and resolution of site issues, operational constraints, programme conflicts, and client concerns. Support client meetings, site walkarounds and programme governance forums as required. 5) Reporting & Governance Provide regular reporting into SMCC operational governance and client reporting forums, including: Progress and programme performance Risks and mitigations QHSE findings and actions Quality and snagging performance Budget, variations and cost control Contractor performance insights Maintain accurate records to support audit trails and programme transparency. 6) Continuous Improvement & Growth Support Capture lessons learned and translate them into improved delivery processes, templates and standards for future programmes. Support SMCC growth by strengthening delivery capability, contractor performance frameworks, and field operations practice. Contribute to development of scalable delivery models for new business unit expansions (solar PV, retrofit, demand reduction). Skills, Knowledge & Experience (Essential) Extensive experience delivering multi-site retrofit, construction or M&E programmes (ideally national, multi-region). Demonstrable track record of managing Principal Contractors and supply chains with strong performance control. Strong CDM 2015 knowledge and practical application (including site safety governance and duty-holder responsibilities). Highly competent in QHSE leadership with a "zero harm" mindset and ability to challenge unsafe behaviours. Strong commercial and contractual awareness including variations, budget control, contractor negotiation and change control, with working knowledge of standard forms of contract JCT, MF/1, NEC, etc. Confident stakeholder manager with experience dealing with client property teams and senior client stakeholders. Strong reporting discipline and the ability to provide clear programme insight for governance and decision-making. Excellent organisational skills with the ability to manage priorities across multiple live sites. Ability to travel extensively across the UK; full UK driving licence. Qualifications (Essential / Highly Desirable) Essential IOSH Managing Safely SMSTS (or SSSTS minimum) Formal Project Management qualification or equivalent experience (PRINCE2 / APM / PMQ or demonstrable track record) Highly Desirable NEBOSH General Certificate (or equivalent demonstrable H&S leadership competence) Degree / HNC / HND in Construction Management, Engineering, Building Services or similar Retrofit-related qualifications or familiarity with PAS 2035 / TrustMark environments (where relevant) CSCS Level 7 Black Card Key Behaviours & Competencies Safety leadership and personal accountability Strong contractor management and performance challenge Calm, structured problem-solving under pressure Commercial sharpness; understands cost, risk, value and contract drivers Proactive communicator who prevents issues through visibility and clarity High integrity; dependable governance and reporting discipline Resilient, practical, hands-on and solutions-oriented Additional Information This is a field-first role and will involve regular travel and site presence. The role will require occasional overnight stays depending on region and programme needs. SMCC is committed to safe delivery, ethical supply chains, and measurable decarbonisation outcomes.
Duty Manager Salary: £29,718 per annum (£15.24 p/h ) Contract type: Permanent Hours: 37.5 hours a week, on a rota basis, normal working pattern 8am-3.30pm/3pm-11.30pm. Hours outside of core opening will be paid as overtime, hours extra within core hours as toil (subject to change) Closing date: 12 noon, Monday 27 April 2026 The Role: The Duty Manager is a vital member of RADA's Operations & Front of House team, reporting to the Duty Manager Supervisor and working on a rota alongside fellow Duty Managers. This role is primarily responsible for supervising the day-to-day operation of RADA's buildings, ensuring the safety and security of staff, students, members of the public, and other building users, while maintaining the highest standards of customer service. Key responsibilities include overseeing the smooth running of shows, events, and courses, being involved and assisting during evacuations, and acting as a First Aider. The role also involves providing administrative support to the Venues Manager, setting up spaces (which may require moving furniture such as chairs, tables, and TVs), and managing building operations, including opening and locking up facilities and performing regular checks. About us Founded in 1904, RADA has an unparalleled record of success in training some of the world's most renowned actors and technical specialists. Ours is an impressive history on which we are building an innovative future. RADA training is not only informed by the industry but also produces graduates who take their place at the vanguard of their profession working at the cutting edge of the dramatic arts. We have an ambitious strategy to encourage students from all circumstances and backgrounds to come to RADA. We aim to be fair and equitable and enable dialogue in a world of rapidly changing demographics and evolving definitions of identity. Through our approach to teaching, learning and wider social engagement we foreground equitable and sustainable practice in a way that sets high standards and feeds expectations for fair and considerate behaviour both in RADA and beyond. Our access and participation programme aims to remove any barriers that students from underrepresented groups may encounter so they are able to access and succeed on our courses, and progress into the industry. This is an exciting time to join us. We are developing a new vision and strategy for RADA, building on its existing successes to redefine training in the dramatic arts for the 21st century, focusing on key themes of training and student experience, growth, industry, and international dialogue and engagement. In addition to our aims for our vocational training, we are working from our foundational strengths to grow our income streams through life-changing work, aligned with our core pedagogy and ethos. We aim to co-create with industry and other stakeholders to build on our reputation as a centre of excellence and innovation in our field. How to apply 1) send your updated CV and covering letter 2) complete our equal opportunities monitoring form. Your covering letter should show us how you meet the criteria for the role using evidence from your previous experience. Successful applicants will be shortlisted and invited for the interview
Apr 23, 2026
Full time
Duty Manager Salary: £29,718 per annum (£15.24 p/h ) Contract type: Permanent Hours: 37.5 hours a week, on a rota basis, normal working pattern 8am-3.30pm/3pm-11.30pm. Hours outside of core opening will be paid as overtime, hours extra within core hours as toil (subject to change) Closing date: 12 noon, Monday 27 April 2026 The Role: The Duty Manager is a vital member of RADA's Operations & Front of House team, reporting to the Duty Manager Supervisor and working on a rota alongside fellow Duty Managers. This role is primarily responsible for supervising the day-to-day operation of RADA's buildings, ensuring the safety and security of staff, students, members of the public, and other building users, while maintaining the highest standards of customer service. Key responsibilities include overseeing the smooth running of shows, events, and courses, being involved and assisting during evacuations, and acting as a First Aider. The role also involves providing administrative support to the Venues Manager, setting up spaces (which may require moving furniture such as chairs, tables, and TVs), and managing building operations, including opening and locking up facilities and performing regular checks. About us Founded in 1904, RADA has an unparalleled record of success in training some of the world's most renowned actors and technical specialists. Ours is an impressive history on which we are building an innovative future. RADA training is not only informed by the industry but also produces graduates who take their place at the vanguard of their profession working at the cutting edge of the dramatic arts. We have an ambitious strategy to encourage students from all circumstances and backgrounds to come to RADA. We aim to be fair and equitable and enable dialogue in a world of rapidly changing demographics and evolving definitions of identity. Through our approach to teaching, learning and wider social engagement we foreground equitable and sustainable practice in a way that sets high standards and feeds expectations for fair and considerate behaviour both in RADA and beyond. Our access and participation programme aims to remove any barriers that students from underrepresented groups may encounter so they are able to access and succeed on our courses, and progress into the industry. This is an exciting time to join us. We are developing a new vision and strategy for RADA, building on its existing successes to redefine training in the dramatic arts for the 21st century, focusing on key themes of training and student experience, growth, industry, and international dialogue and engagement. In addition to our aims for our vocational training, we are working from our foundational strengths to grow our income streams through life-changing work, aligned with our core pedagogy and ethos. We aim to co-create with industry and other stakeholders to build on our reputation as a centre of excellence and innovation in our field. How to apply 1) send your updated CV and covering letter 2) complete our equal opportunities monitoring form. Your covering letter should show us how you meet the criteria for the role using evidence from your previous experience. Successful applicants will be shortlisted and invited for the interview
Cobalt is working with a leading property management business to recruit an Operations Manager for a high-profile retail destination. This is an opportunity to join a collaborative environment that values individuality and sustainable practices, managing a key asset within a well-established portfolio. The organisation Join a respected managing agent with a collaborative and inclusive culture. Be part of a business that encourages individuality and values sustainability. Work within a professional environment focused on long-term asset performance. Opportunity to contribute to a well-regarded retail portfolio. The role/responsibilities Support the Centre Manager in the day-to-day management of a high-profile retail asset. Conduct regular site inspections across public and back-of-house areas. Oversee contractor performance across security, cleaning, M&E and fabric services. Manage planned preventative maintenance programmes in line with long-term asset plans. Ensure Health and Safety compliance, maintaining accurate records and action plans. Liaise with occupiers, stakeholders and local partners to support site performance. Assist in budgeting, service charge management and cost control. Review RAMS and issue Permits to Work in line with compliance procedures. Support marketing and promotional activity from an operational perspective. Contribute to tenant engagement and ensure a high standard of service delivery. Provide duty management support, including occasional weekend cover. The skills needed/requirements Working knowledge of operations or facilities management within a retail environment. IOSH qualification is essential, with NEBOSH desirable. Experience managing contractors across multiple service lines. Understanding of Health and Safety compliance within a commercial asset. Exposure to PPM programmes and site maintenance planning. Strong stakeholder engagement skills with occupiers and clients. Ability to manage budgets and monitor expenditure. Clear communication skills and a structured approach to tasks. This Operations Manager role offers the opportunity to take ownership of a key retail asset within a supportive and collaborative environment. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
Apr 23, 2026
Full time
Cobalt is working with a leading property management business to recruit an Operations Manager for a high-profile retail destination. This is an opportunity to join a collaborative environment that values individuality and sustainable practices, managing a key asset within a well-established portfolio. The organisation Join a respected managing agent with a collaborative and inclusive culture. Be part of a business that encourages individuality and values sustainability. Work within a professional environment focused on long-term asset performance. Opportunity to contribute to a well-regarded retail portfolio. The role/responsibilities Support the Centre Manager in the day-to-day management of a high-profile retail asset. Conduct regular site inspections across public and back-of-house areas. Oversee contractor performance across security, cleaning, M&E and fabric services. Manage planned preventative maintenance programmes in line with long-term asset plans. Ensure Health and Safety compliance, maintaining accurate records and action plans. Liaise with occupiers, stakeholders and local partners to support site performance. Assist in budgeting, service charge management and cost control. Review RAMS and issue Permits to Work in line with compliance procedures. Support marketing and promotional activity from an operational perspective. Contribute to tenant engagement and ensure a high standard of service delivery. Provide duty management support, including occasional weekend cover. The skills needed/requirements Working knowledge of operations or facilities management within a retail environment. IOSH qualification is essential, with NEBOSH desirable. Experience managing contractors across multiple service lines. Understanding of Health and Safety compliance within a commercial asset. Exposure to PPM programmes and site maintenance planning. Strong stakeholder engagement skills with occupiers and clients. Ability to manage budgets and monitor expenditure. Clear communication skills and a structured approach to tasks. This Operations Manager role offers the opportunity to take ownership of a key retail asset within a supportive and collaborative environment. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
About the role: If you re someone who thrives on being at the heart of things - keeping people connected, places running smoothly and clients feeling welcome - then this could be the perfect opportunity for you. We re looking for two Day Concierges to join our Lewisham service, a dynamic cluster of properties providing safe accommodation and tailored support to homeless Londoners. This is more than just a front-of-house role; it s about creating a calm, organised and positive environment where people can begin to rebuild their lives. Based across our hub offices in Brockley and New Cross, you ll be the first friendly face our residents, visitors and partners meet each day. Working closely with the Duty Worker, you ll help ensure everything behind the scenes runs seamlessly - from managing calls and appointments to overseeing rotas, supplies and maintenance requests. You ll play a vital role in keeping the service connected, informed and responsive, helping residents feel secure and staff stay supported. Your eye for detail, ability to juggle tasks and natural people skills will make you the steady presence that keeps things on track. You don t need previous experience in the homelessness sector to join us - just great organisational skills, confidence in communication and a genuine passion to make a difference. In return, you ll gain invaluable hands-on experience, expert training and the chance to develop your career in one of London s leading homelessness charities. At Single Homeless Project (SHP), many of our managers and senior staff began in entry-level roles just like this one. So, if you re ready to play an essential part in helping people move forward and want a role where your efforts truly matter, this is your chance to start that journey. About you: Bring warmth, professionalism and excellent customer service to every interaction. Are highly organised and confident in managing day-to-day tasks and admin with care and precision. Have a genuine drive to help people experiencing homelessness create lasting, positive change. Stay calm, flexible and solution-focused when faced with challenges, learning and adapting along the way. Think creatively and bring fresh ideas to how you work, always looking for better ways to make an impact. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing Date: Sunday 10th May at midnight Interview Date: Wednesday 20th May online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Apr 23, 2026
Full time
About the role: If you re someone who thrives on being at the heart of things - keeping people connected, places running smoothly and clients feeling welcome - then this could be the perfect opportunity for you. We re looking for two Day Concierges to join our Lewisham service, a dynamic cluster of properties providing safe accommodation and tailored support to homeless Londoners. This is more than just a front-of-house role; it s about creating a calm, organised and positive environment where people can begin to rebuild their lives. Based across our hub offices in Brockley and New Cross, you ll be the first friendly face our residents, visitors and partners meet each day. Working closely with the Duty Worker, you ll help ensure everything behind the scenes runs seamlessly - from managing calls and appointments to overseeing rotas, supplies and maintenance requests. You ll play a vital role in keeping the service connected, informed and responsive, helping residents feel secure and staff stay supported. Your eye for detail, ability to juggle tasks and natural people skills will make you the steady presence that keeps things on track. You don t need previous experience in the homelessness sector to join us - just great organisational skills, confidence in communication and a genuine passion to make a difference. In return, you ll gain invaluable hands-on experience, expert training and the chance to develop your career in one of London s leading homelessness charities. At Single Homeless Project (SHP), many of our managers and senior staff began in entry-level roles just like this one. So, if you re ready to play an essential part in helping people move forward and want a role where your efforts truly matter, this is your chance to start that journey. About you: Bring warmth, professionalism and excellent customer service to every interaction. Are highly organised and confident in managing day-to-day tasks and admin with care and precision. Have a genuine drive to help people experiencing homelessness create lasting, positive change. Stay calm, flexible and solution-focused when faced with challenges, learning and adapting along the way. Think creatively and bring fresh ideas to how you work, always looking for better ways to make an impact. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing Date: Sunday 10th May at midnight Interview Date: Wednesday 20th May online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
