Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 01, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
Ham Yard Hotel - Management
City Of Westminster, London
A prestigious hotel group is seeking an Operations Duty Manager - Nights at The Ham Yard Hotel in London. This role involves overseeing overnight operations, maintaining safety and security, and delivering exceptional customer service. The ideal candidate has experience in a 5-star environment, excellent communication, and leadership skills. Competitive salary ranges between £50,500 and £55,500, along with numerous employee benefits including a health cash plan and professional development opportunities.
May 01, 2026
Full time
A prestigious hotel group is seeking an Operations Duty Manager - Nights at The Ham Yard Hotel in London. This role involves overseeing overnight operations, maintaining safety and security, and delivering exceptional customer service. The ideal candidate has experience in a 5-star environment, excellent communication, and leadership skills. Competitive salary ranges between £50,500 and £55,500, along with numerous employee benefits including a health cash plan and professional development opportunities.
Role: Assistant Events Manager Location: Ascot Employer: 5 Luxury Country House Hotel Salary: 36,000 We are seeking a dedicated professional to join one of the UK's most prestigious 5 country house estates. Set within 240 acres of picturesque parkland in Ascot, this award-winning hotel is looking for an Assistant Events Manager to help lead their world-class events operations. What's in it for you? Competitive Salary: 36,000 per annum Service Charge: Annual tips/service charge on top of salary Luxury Stays: Complimentary nights with breakfast across a global luxury hotel portfolio Dining Perks: 50% Food & Beverage discount at selected high-end restaurants Referral Bonus: Generous Employee Introductory Scheme Recognition: Dedicated team awards and incentive schemes Financial Security: Contributory pension scheme and Life Assurance cover from day one Wellness & Care: Access to Occupational Health, including subsidised massage treatments and health clinics Daily Comforts: Complimentary meals on duty and professional laundering of uniforms Vision Care: Complimentary Eye Test for VDU users What's involved in this Assistant Events Manager role? Operational Excellence: Manage the smooth running of the Events Operations Department, ensuring the highest international luxury standards are maintained. Team Leadership: Create a motivating team environment through active training and coaching to ensure guests' expectations are consistently exceeded. Service Standards: Lead from the front to provide service excellence across a variety of events, from high-profile weddings to corporate retreats. Collaboration: Work closely with the Events and In-Room Dining Managers to refine procedures and maintain the hotel's reputation for perfection. What's required? Supervisory Experience: Proven experience in a leadership role within an Events or Banqueting department. 5 Luxury Background: Essential experience within a 5-star hotel or ultra-premium hospitality environment. Technical Knowledge: Deep understanding of fine dining service and wine knowledge. Character: A polished, professional demeanour with the ability to inspire a diverse team. Sound like the role for you? Then we would love to hear from you! Click Apply Now and a member of our recruitment team will be in touch to discuss this Assistant Events Manager role in Ascot. Consultant: Natasha Seadon Job Role: Assistant Events Manager Job Number: (phone number removed) / INDF&B Location : Ascot Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Role: Assistant Events Manager Location: Ascot Employer: 5 Luxury Country House Hotel Salary: 36,000 We are seeking a dedicated professional to join one of the UK's most prestigious 5 country house estates. Set within 240 acres of picturesque parkland in Ascot, this award-winning hotel is looking for an Assistant Events Manager to help lead their world-class events operations. What's in it for you? Competitive Salary: 36,000 per annum Service Charge: Annual tips/service charge on top of salary Luxury Stays: Complimentary nights with breakfast across a global luxury hotel portfolio Dining Perks: 50% Food & Beverage discount at selected high-end restaurants Referral Bonus: Generous Employee Introductory Scheme Recognition: Dedicated team awards and incentive schemes Financial Security: Contributory pension scheme and Life Assurance cover from day one Wellness & Care: Access to Occupational Health, including subsidised massage treatments and health clinics Daily Comforts: Complimentary meals on duty and professional laundering of uniforms Vision Care: Complimentary Eye Test for VDU users What's involved in this Assistant Events Manager role? Operational Excellence: Manage the smooth running of the Events Operations Department, ensuring the highest international luxury standards are maintained. Team Leadership: Create a motivating team environment through active training and coaching to ensure guests' expectations are consistently exceeded. Service Standards: Lead from the front to provide service excellence across a variety of events, from high-profile weddings to corporate retreats. Collaboration: Work closely with the Events and In-Room Dining Managers to refine procedures and maintain the hotel's reputation for perfection. What's required? Supervisory Experience: Proven experience in a leadership role within an Events or Banqueting department. 5 Luxury Background: Essential experience within a 5-star hotel or ultra-premium hospitality environment. Technical Knowledge: Deep understanding of fine dining service and wine knowledge. Character: A polished, professional demeanour with the ability to inspire a diverse team. Sound like the role for you? Then we would love to hear from you! Click Apply Now and a member of our recruitment team will be in touch to discuss this Assistant Events Manager role in Ascot. Consultant: Natasha Seadon Job Role: Assistant Events Manager Job Number: (phone number removed) / INDF&B Location : Ascot Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Apr 28, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
