Receptionist

Job Title: Receptionist (Manufacturing Environment)

Location: Tipton

Salary: 14.75p/h

Hours: 29 hours per week

Benefits:

• Stable role within a manufacturing environment
• Varied position combining reception and administrative support
• Opportunity to work closely with production and dispatch teams
• Supportive team environment
• Early Friday finish

About the Company:

A manufacturing business is seeking a professional and organised Receptionist to provide front-of-house support and assist with administrative tasks across production and dispatch functions.

The Role:

This role acts as the first point of contact for visitors, suppliers, and callers while supporting the wider manufacturing operation with accurate data entry, production recording, and delivery documentation.

Key Responsibilities:

• Answer incoming telephone calls promptly and professionally
• Direct calls to appropriate departments including production, dispatch, and management
• Take clear and accurate messages and ensure timely communication
• Meet and greet visitors and contractors in line with site procedures
• Ensure visitors sign in, receive PPE where required, and are escorted as necessary
• Accurately enter production data into company systems
• Record daily production hours
• Create, check, and issue delivery notes for dispatch
• Support dispatch and logistics teams with documentation
• Comply with all health and safety procedures
• Ensure visitors and contractors adhere to site rules
• Report any health and safety concerns

About You:

• Previous experience in a manufacturing or production environment
• Experience recording production data and hours
• Knowledge of dispatch processes and delivery documentation
• Confident dealing with staff and visitors
• Experience in a similar role as a Receptionist or as Production Support