At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Apr 24, 2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Enterprise CSMs at Vercel are a critical part of the revenue engine. You own consumption growth across a portfolio of large enterprise accounts - ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and that new workloads, teams, and use cases are continuously brought onto the platform. This is not a support role. It's not account management, and it's not a renewal motion. It's a role for someone who thinks commercially, earns trust at the CTO and VP Engineering level, and understands that driving adoption across a large engineering organisation is one of the highest-leverage things Vercel can do. CSMs and AEs operate in clear swim lanes: AEs hunt net-new pipeline; CSMs own consumption. What You Will Do Own consumption targets across a portfolio of Enterprise accounts - tracking platform usage across all products and driving consumption into new teams, workloads, and use cases Build and maintain deep executive relationships with CTOs, VPs of Engineering, and Heads of Platform - becoming a trusted advisor on long-term frontend and AI infrastructure strategy Lead Executive Business Reviews as the primary lever for consumption growth - using EBRs to surface new contacts, uncover untapped workloads, and create multi-team alignment around Vercel's platform Design and deliver internal hackathons and discovery sessions that create first hand understanding of what's possible - translating executive curiosity into engineering adoption at scale Drive org transformation programmes with customers, helping engineering leadership redesign developer workflows, platform ownership, and tooling strategy around Vercel's capabilities Develop multi-year account strategies that align Vercel's roadmap to customer outcomes - identifying expansion opportunities from a position of genuine insight rather than commercial pressure Orchestrate cross functional resources - Solutions Engineering, Forward Deployed Engineers, Product, and Support - at the right moments to accelerate adoption and remove blockers Maintain a structured engagement discipline across your portfolio, with clear entry and exit criteria for adoption stages and consistent tracking of executive contacts, active workloads, and consumption signals About You Commercially minded - you understand that CSM exists to produce revenue, not just protect it, and you're comfortable owning consumption targets and being measured on them Technically confident - you understand modern frontend architecture, CI/CD pipelines, and AI native development well enough to earn credibility with senior engineers and connect platform capability to real engineering problems A long game thinker who builds relationships over months and years, not quarters - comfortable navigating complex, multi stakeholder enterprise environments with patience and precision An EBR practitioner - you know how to run executive engagement programmes that go beyond slide decks, building the kind of senior relationships that surface new workloads and drive genuine consumption growth Energised by organisational complexity - you understand how change happens inside large engineering organisations and know how to build the internal coalition that makes platform adoption stick Disciplined and structured - you bring rigour to how you manage your portfolio, with a proactive engagement cadence and clear visibility into what's happening across every account Curious, direct, and opinionated - you push customers toward better architectural and strategic decisions, and you bring genuine enthusiasm for what Vercel's platform makes possible What This Role Is Not Not reactive support or ticket escalation management Not a transactional renewal motion focused on QBR checklists Not a role with narrow ownership or a pre-defined playbook to follow This role requires judgment, technical curiosity, and the ability to operate across strategic, commercial, and hands on dimensions simultaneously. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The OTE pay range for this role is $102,500 - $127,500 GBP. Actual salary will be based on job related skills, experience, and location. The total compensation package may include benefits, equity based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Apr 24, 2026
Full time
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Enterprise CSMs at Vercel are a critical part of the revenue engine. You own consumption growth across a portfolio of large enterprise accounts - ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and that new workloads, teams, and use cases are continuously brought onto the platform. This is not a support role. It's not account management, and it's not a renewal motion. It's a role for someone who thinks commercially, earns trust at the CTO and VP Engineering level, and understands that driving adoption across a large engineering organisation is one of the highest-leverage things Vercel can do. CSMs and AEs operate in clear swim lanes: AEs hunt net-new pipeline; CSMs own consumption. What You Will Do Own consumption targets across a portfolio of Enterprise accounts - tracking platform usage across all products and driving consumption into new teams, workloads, and use cases Build and maintain deep executive relationships with CTOs, VPs of Engineering, and Heads of Platform - becoming a trusted advisor on long-term frontend and AI infrastructure strategy Lead Executive Business Reviews as the primary lever for consumption growth - using EBRs to surface new contacts, uncover untapped workloads, and create multi-team alignment around Vercel's platform Design and deliver internal hackathons and discovery sessions that create first hand understanding of what's possible - translating executive curiosity into engineering adoption at scale Drive org transformation programmes with customers, helping engineering leadership redesign developer workflows, platform ownership, and tooling strategy around Vercel's capabilities Develop multi-year account strategies that align Vercel's roadmap to customer outcomes - identifying expansion opportunities from a position of genuine insight rather than commercial pressure Orchestrate cross functional resources - Solutions Engineering, Forward Deployed Engineers, Product, and Support - at the right moments to accelerate adoption and remove blockers Maintain a structured engagement discipline across your portfolio, with clear entry and exit criteria for adoption stages and consistent tracking of executive contacts, active workloads, and consumption signals About You Commercially minded - you understand that CSM exists to produce revenue, not just protect it, and you're comfortable owning consumption targets and being measured on them Technically confident - you understand modern frontend architecture, CI/CD pipelines, and AI native development well enough to earn credibility with senior engineers and connect platform capability to real engineering problems A long game thinker who builds relationships over months and years, not quarters - comfortable navigating complex, multi stakeholder enterprise environments with patience and precision An EBR practitioner - you know how to run executive engagement programmes that go beyond slide decks, building the kind of senior relationships that surface new workloads and drive genuine consumption growth Energised by organisational complexity - you understand how change happens inside large engineering organisations and know how to build the internal coalition that makes platform adoption stick Disciplined and structured - you bring rigour to how you manage your portfolio, with a proactive engagement cadence and clear visibility into what's happening across every account Curious, direct, and opinionated - you push customers toward better architectural and strategic decisions, and you bring genuine enthusiasm for what Vercel's platform makes possible What This Role Is Not Not reactive support or ticket escalation management Not a transactional renewal motion focused on QBR checklists Not a role with narrow ownership or a pre-defined playbook to follow This role requires judgment, technical curiosity, and the ability to operate across strategic, commercial, and hands on dimensions simultaneously. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The OTE pay range for this role is $102,500 - $127,500 GBP. Actual salary will be based on job related skills, experience, and location. The total compensation package may include benefits, equity based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Apr 24, 2026
Full time
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 24, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Apr 24, 2026
Full time
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Apr 24, 2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Apr 24, 2026
Full time
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Job Description Summary This highly visible, cross-functional role sits at the intersection of Commercial, Finance, Product, and Marketing. You will be the central owner of our advertising incentive strategy and portfolio, responsible for developing new incentives, optimizing existing ones, and ensuring those are aligned with partner needs, product priorities, and commercial objectives. If you thrive in a fast-paced, matrixed environment and are passionate about building scalable incentive frameworks that drive performance and partner value, we'd love to hear from you. About the Team Our global Advertising organization helps travel partners and brands reach highly engaged travelers across Expedia Group's ecosystem. We deliver full-funnel advertising solutions that combine rich traveler intent signals, innovative ad products, and world-class measurement capabilities. As part of the Partner Engagement & Programs organization, the Advertising Incentives function is responsible for using incentives as a strategic lever to grow adoption of advertising products, deepen partner relationships, and unlock long-term value. We collaborate closely with Sales, Account Management, Product, Finance, Legal, and Analytics teams worldwide to create incentives that are simple, transparent, and impactful. -end strategy, design, governance, and performance of all incentive programs for our Advertising vertical. With the introduction of Advertising as a third global incentives vertical alongside Hotels and Vacation Rentals, this role marks a structural evolution in how Expedia Group drives commercial growth to create a centralised, accountable owner for strategy, governance, and performance of all advertising incentives worldwide. What You Will Do Lead the global strategy and portfolio management of all incentive programs for the Advertising vertical, from concept to execution to optimization. Design and evolve scalable incentive frameworks that drive adoption of key ad products while balancing partner value and EG economics. Own incentive performance management, setting clear KPIs and guardrails, monitoring performance, and continuously optimizing mechanics, targeting, and investment levels to ensure ROI and partner engagement. Partner with Finance to define budgets, forecast incentive spend, evaluate profitability and payback, and guide decision making through compelling financial and scenario analyses. Collaborate with Commercial teams to ensure incentives are easy to sell, understood by the field, and embedded into commercial motions and account plans. Work closely with Product and Marketing to design incentives that support product launches, strategic campaigns, and lifecycle journeys for advertisers. Establish robust governance and controls so incentives are consistently tracked, approved, and reported across regions, channels, and products, ensuring compliance with internal policies and external regulations. Standardize and simplify incentive mechanics and processes, reducing complexity while maintaining flexibility to support local market needs. Lead cross-functional initiative teams to test, iterate, and scale new incentive constructs, using experimentation and data to inform go/no-go decisions. Develop and maintain clear documentation (playbooks, guidelines, approval matrices) to ensure incentives are well understood and consistently applied. Serve as the central point of contact for senior stakeholders on advertising incentives, providing clear insights, recommendations, and performance readouts. Monitor external market trends and competitor activity to ensure our incentive strategy is differentiated and strategically positioned. Qualifications Incentives & Program Management Expertise 7+ years of experience in incentives, commercial strategy, revenue management, or partner marketing, ideally within advertising, media, technology, or marketplaces. Demonstrated success designing and managing B2B incentives, promotions, or commercial programs that drive measurable business impact at scale. Experience building frameworks to evaluate performance, profitability, and scalability of commercial initiatives. Cross-functional Leadership & Influence Proven ability to lead and influence in matrixed, global organizations, aligning diverse stakeholders (e.g., Sales, Finance, Product, Marketing, Legal). Comfortable operating as the central owner of a domain, setting direction and driving alignment without direct authority. Strong communicator who can present complex topics and recommendations clearly to senior leadership, both verbally and through executive-ready materials. Analytical & Strategic Thinking Advanced analytical skills with experience using data and experimentation to inform strategy and optimize commercial outcomes. Proactive problem-solver who can turn insights into clear recommendations and action plans. Comfortable navigating ambiguity and making pragmatic trade offs between growth, partner value, and financial returns. Organizational Agility Highly organized, detail o riented, and able to juggle multiple initiatives across regions and stakeholder groups. Able to move fluidly between strategy and execution, with a bias for action and follow t hrough. Experience working in a fast paced, high growth environment and adapting to evolving priorities. Additional Information Expedia Group is an equal opportunity employer and makes employment decisions on the basis of merit. We welcome and encourage applications from candidates of all backgrounds and are committed to creating an inclusive environment for all employees. If you require reasonable adjustments during the recruitment process, please let us know. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Careers Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 24, 2026
Full time
Job Description Summary This highly visible, cross-functional role sits at the intersection of Commercial, Finance, Product, and Marketing. You will be the central owner of our advertising incentive strategy and portfolio, responsible for developing new incentives, optimizing existing ones, and ensuring those are aligned with partner needs, product priorities, and commercial objectives. If you thrive in a fast-paced, matrixed environment and are passionate about building scalable incentive frameworks that drive performance and partner value, we'd love to hear from you. About the Team Our global Advertising organization helps travel partners and brands reach highly engaged travelers across Expedia Group's ecosystem. We deliver full-funnel advertising solutions that combine rich traveler intent signals, innovative ad products, and world-class measurement capabilities. As part of the Partner Engagement & Programs organization, the Advertising Incentives function is responsible for using incentives as a strategic lever to grow adoption of advertising products, deepen partner relationships, and unlock long-term value. We collaborate closely with Sales, Account Management, Product, Finance, Legal, and Analytics teams worldwide to create incentives that are simple, transparent, and impactful. -end strategy, design, governance, and performance of all incentive programs for our Advertising vertical. With the introduction of Advertising as a third global incentives vertical alongside Hotels and Vacation Rentals, this role marks a structural evolution in how Expedia Group drives commercial growth to create a centralised, accountable owner for strategy, governance, and performance of all advertising incentives worldwide. What You Will Do Lead the global strategy and portfolio management of all incentive programs for the Advertising vertical, from concept to execution to optimization. Design and evolve scalable incentive frameworks that drive adoption of key ad products while balancing partner value and EG economics. Own incentive performance management, setting clear KPIs and guardrails, monitoring performance, and continuously optimizing mechanics, targeting, and investment levels to ensure ROI and partner engagement. Partner with Finance to define budgets, forecast incentive spend, evaluate profitability and payback, and guide decision making through compelling financial and scenario analyses. Collaborate with Commercial teams to ensure incentives are easy to sell, understood by the field, and embedded into commercial motions and account plans. Work closely with Product and Marketing to design incentives that support product launches, strategic campaigns, and lifecycle journeys for advertisers. Establish robust governance and controls so incentives are consistently tracked, approved, and reported across regions, channels, and products, ensuring compliance with internal policies and external regulations. Standardize and simplify incentive mechanics and processes, reducing complexity while maintaining flexibility to support local market needs. Lead cross-functional initiative teams to test, iterate, and scale new incentive constructs, using experimentation and data to inform go/no-go decisions. Develop and maintain clear documentation (playbooks, guidelines, approval matrices) to ensure incentives are well understood and consistently applied. Serve as the central point of contact for senior stakeholders on advertising incentives, providing clear insights, recommendations, and performance readouts. Monitor external market trends and competitor activity to ensure our incentive strategy is differentiated and strategically positioned. Qualifications Incentives & Program Management Expertise 7+ years of experience in incentives, commercial strategy, revenue management, or partner marketing, ideally within advertising, media, technology, or marketplaces. Demonstrated success designing and managing B2B incentives, promotions, or commercial programs that drive measurable business impact at scale. Experience building frameworks to evaluate performance, profitability, and scalability of commercial initiatives. Cross-functional Leadership & Influence Proven ability to lead and influence in matrixed, global organizations, aligning diverse stakeholders (e.g., Sales, Finance, Product, Marketing, Legal). Comfortable operating as the central owner of a domain, setting direction and driving alignment without direct authority. Strong communicator who can present complex topics and recommendations clearly to senior leadership, both verbally and through executive-ready materials. Analytical & Strategic Thinking Advanced analytical skills with experience using data and experimentation to inform strategy and optimize commercial outcomes. Proactive problem-solver who can turn insights into clear recommendations and action plans. Comfortable navigating ambiguity and making pragmatic trade offs between growth, partner value, and financial returns. Organizational Agility Highly organized, detail o riented, and able to juggle multiple initiatives across regions and stakeholder groups. Able to move fluidly between strategy and execution, with a bias for action and follow t hrough. Experience working in a fast paced, high growth environment and adapting to evolving priorities. Additional Information Expedia Group is an equal opportunity employer and makes employment decisions on the basis of merit. We welcome and encourage applications from candidates of all backgrounds and are committed to creating an inclusive environment for all employees. If you require reasonable adjustments during the recruitment process, please let us know. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Careers Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Project Manager - Education Digital Delivery 12 month fixed term contract. Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Project Manager. You will be joining the Education team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Project Manager, you will be responsible for working closely with the Education Team SLT to provide project management support for our digital projects, serving our 88 schools around the world. As Project Manager, you will supervise individual projects to meet the programme objectives, coordinate teams, and track progress. You will ensure that success is measured against individual projects, timelines, budget, and compliance in accordance with the Business Cases and Business Case KPIs. The role: As Project Manager your focus will be: Translate Education strategy and Business Cases into clear OKRs, success metrics, and delivery roadmaps. Stay current with emerging technologies (AI, cloud, analytics) and assess their relevance for education. Accountable for delivery decisions within agreed scope and budget; influences prioritization and investment decisions. Run core agile ceremonies: planning, daily stand ups, reviews/demos, retrospectives; manage sprint goals and release plans. Coordinate educators, IT, data, and vendor teams to deliver usable increments with robust QA, UAT and accessibility checks (e.g., WCAG 2.2). Use appropriate delivery tooling (e.g., Jira or Azure DevOps, Confluence, Microsoft Teams/SharePoint) for transparency and traceability. Operate a hybrid governance model: agile at the team level with stage gate checkpoints for investment decisions and executive reporting. Own RAID management (Risks, Assumptions, Issues, Dependencies) and escalations; maintain data privacy and security controls across all deliverables. Ensure compliance with GDPR, safeguarding standards, and relevant local regulations across all regions; partner with Legal & Compliance on contractual obligations and vendor DPAs. Align with Information Security policies and cyber standards for ed tech platforms, integrations and data flows. Partner with InfoSec to mitigate cyber risks and ensure secure integrations. Build strong relationships with school leaders, teaching staff, and support functions, act as a primary point of contact for Legal, Compliance and IT. Define and track KPIs (e.g., delivery predictability, cycle time, release frequency, defect escape rate) and value metrics (e.g., hours saved, learning impact, adoption). Publish Power BI/Excel dashboards for SLT visibility; use data to drive prioritisation and continuous improvement. The Successful Candidate will possess: Extensive project management experience, including the ability to plan, organize, and execute multiple initiatives simultaneously Excellent collaboration and communication skills, with the ability to build and maintain relationships with diverse stakeholders and in cross-functional teams Strong problem-solving skills and the ability to adapt to changing priorities Self-motivated and able to work independently as well as part of a team Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures Highly organized, detail-oriented, and with excellent time management skills and flexibility in dealing with multi-functional tasks Safeguarding training and DBS clearance are required when you start your tenure See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Apr 23, 2026
Full time
Project Manager - Education Digital Delivery 12 month fixed term contract. Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Project Manager. You will be joining the Education team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Project Manager, you will be responsible for working closely with the Education Team SLT to provide project management support for our digital projects, serving our 88 schools around the world. As Project Manager, you will supervise individual projects to meet the programme objectives, coordinate teams, and track progress. You will ensure that success is measured against individual projects, timelines, budget, and compliance in accordance with the Business Cases and Business Case KPIs. The role: As Project Manager your focus will be: Translate Education strategy and Business Cases into clear OKRs, success metrics, and delivery roadmaps. Stay current with emerging technologies (AI, cloud, analytics) and assess their relevance for education. Accountable for delivery decisions within agreed scope and budget; influences prioritization and investment decisions. Run core agile ceremonies: planning, daily stand ups, reviews/demos, retrospectives; manage sprint goals and release plans. Coordinate educators, IT, data, and vendor teams to deliver usable increments with robust QA, UAT and accessibility checks (e.g., WCAG 2.2). Use appropriate delivery tooling (e.g., Jira or Azure DevOps, Confluence, Microsoft Teams/SharePoint) for transparency and traceability. Operate a hybrid governance model: agile at the team level with stage gate checkpoints for investment decisions and executive reporting. Own RAID management (Risks, Assumptions, Issues, Dependencies) and escalations; maintain data privacy and security controls across all deliverables. Ensure compliance with GDPR, safeguarding standards, and relevant local regulations across all regions; partner with Legal & Compliance on contractual obligations and vendor DPAs. Align with Information Security policies and cyber standards for ed tech platforms, integrations and data flows. Partner with InfoSec to mitigate cyber risks and ensure secure integrations. Build strong relationships with school leaders, teaching staff, and support functions, act as a primary point of contact for Legal, Compliance and IT. Define and track KPIs (e.g., delivery predictability, cycle time, release frequency, defect escape rate) and value metrics (e.g., hours saved, learning impact, adoption). Publish Power BI/Excel dashboards for SLT visibility; use data to drive prioritisation and continuous improvement. The Successful Candidate will possess: Extensive project management experience, including the ability to plan, organize, and execute multiple initiatives simultaneously Excellent collaboration and communication skills, with the ability to build and maintain relationships with diverse stakeholders and in cross-functional teams Strong problem-solving skills and the ability to adapt to changing priorities Self-motivated and able to work independently as well as part of a team Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures Highly organized, detail-oriented, and with excellent time management skills and flexibility in dealing with multi-functional tasks Safeguarding training and DBS clearance are required when you start your tenure See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 23, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 23, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Apr 23, 2026
Full time
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a strong track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies. We are now building upon this success and have launched a new, significant fundraising campaign. This campaign will help drive further transformational growth, from income across major donors, trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia. As part of Alzheimer s Research UK s Leadership Team, and working closely with the senior stakeholders across ARUK, the Head of Philanthropy will lead the organisation s work with our philanthropy audiences (namely major donors, trusts and foundations). Under the banner of the new campaign, the Head of Philanthropy will define and implement the team s strategy, ensuring it supports the charity s vision, mission and strategic objectives. The Head of Philanthropy will lead a Directorate of approximately 8-10 people and line manage three team members (namely the Philanthropy Executive and two Philanthropy Managers). The role holder will also personally lead on relationships with a small group of ARUK s most generous supporters, and prospective supporters, across Philanthropy audiences. Key Responsibilities: Strategy, finance and reporting Work with the Director of Philanthropy and Partnerships and Partnerships to lead on the strategy for the Philanthropy Team, including leading on the Ops plan, budgeting and strategy for the team. Grow Philanthropy income at Alzheimer s Research UK, in line with agreed targets and expenditure. Monitor progress against targets, adjusting as necessary. Provide direction, guidance and support across the Philanthropy team. Evaluate reporting methods across the team and ensure they facilitate the accurate recording of the Philanthropy team s fundraising activities. Represent the Philanthropy team at Head level internally. Fundraising Manage a small portfolio of key current and prospective donors, building strategic relationships at the very highest level and delivering six and seven-figure gifts. Build a network of Senior Volunteers, working with the Director of Philanthropy and Partnerships to ensure the team are maximising the opportunities available through our President, Chair and other senior stakeholders. Develop a thorough understanding of ARUK s projects, policies and activities to enable you to articulate the mission of our work and inspire people to join us. Present and pitch to potential supporters and donors, managing high-level meetings where relevant and engaging other appropriate senior representation when needed. Ensure high-quality management of existing supporter relationships, making sure supporters find giving to ARUK rewarding and enjoyable. Tailor and develop Cases for Support to attract support for the work of ARUK s projects. Manage and attend events and meetings with external representatives and involving the Director of Philanthropy and Partnerships, CEO and other colleagues and volunteers. Work with senior and scientific staff, empowering them to build relationships with current and prospective supporters. Explore the opportunities for cross-team working, especially, but not limited to the Corporate Fundraising and Celebrity teams. Line Management and people management Inspire, motivate, challenge and support individuals and teams within the Philanthropy team. Promote collaborative working across the team and with other teams across the charity, developing a culture of innovation, openness, accountability and resourcefulness. Line manage three members of staff, namely two Philanthropy Managers and the Donor Relations Manager, actively empowering, coaching and supporting them to develop their teams operational plans and deliver on key priorities. Set clear goals, objectives and KPIs for each team member and provide them with the ongoing guidance and support they need to reach them. Role model and actively embed Alzheimer s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion. Provide strong leadership and support to the Philanthropy Team, through coaching, mentoring and developing individuals to enable them to effectively carry out their role. Carry out performance appraisal meetings and effectively promote team building and collaborative working to deliver the strategic and operational plans. Ensure all Philanthropy and Partnerships activity is conducted to the highest standards and in line with the strategic priorities, developing consistent and rigorous methods for measuring success and sharing knowledge/outcomes across the team, department, and wider charity. Communications Work closely with the Finance team to ensure all grants are correctly allocated and used, and conditions met Liaise and work with the Research team and the Communications team to produce accurate and timely reports and applications Stay up to date with ARUK s research and other news to be able to communicate effectively with supporters, disseminating the charity s key messages both among the team and to key supporters. Knowledge, skills and experience needed: Demonstrable knowledge and experience of major gift fundraising. Thorough understanding of managing a team of fundraisers. Experience of developing and implementing fundraising strategies. Proven track record in establishing, monitoring and achieving ambitious fundraising targets. Experience of managing a Philanthropy team to deliver significant income growth. Excellent communicator, with an ability to build relationships and inspire confidence and respect at all levels. Demonstrates strong negotiation, influencing and decision-making skills, with an ability to present arguments logically and confidently Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn. Strong team player who can work both independently and collaboratively with internal and external stakeholders. Confident and engaging presenter with an ability to adapt style to suit the audience and react/manage short lead times. Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs. Highly motivated and target driven, with an ability to demonstrate a proactive and pragmatic approach and identify ways to deliver creative and innovative solutions. Strong attention to detail with an ability to remain calm under pressure Strong ethical standards and a high level of personal integrity. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £70,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via the website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity . click apply for full job details
Apr 23, 2026
Full time
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a strong track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies. We are now building upon this success and have launched a new, significant fundraising campaign. This campaign will help drive further transformational growth, from income across major donors, trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia. As part of Alzheimer s Research UK s Leadership Team, and working closely with the senior stakeholders across ARUK, the Head of Philanthropy will lead the organisation s work with our philanthropy audiences (namely major donors, trusts and foundations). Under the banner of the new campaign, the Head of Philanthropy will define and implement the team s strategy, ensuring it supports the charity s vision, mission and strategic objectives. The Head of Philanthropy will lead a Directorate of approximately 8-10 people and line manage three team members (namely the Philanthropy Executive and two Philanthropy Managers). The role holder will also personally lead on relationships with a small group of ARUK s most generous supporters, and prospective supporters, across Philanthropy audiences. Key Responsibilities: Strategy, finance and reporting Work with the Director of Philanthropy and Partnerships and Partnerships to lead on the strategy for the Philanthropy Team, including leading on the Ops plan, budgeting and strategy for the team. Grow Philanthropy income at Alzheimer s Research UK, in line with agreed targets and expenditure. Monitor progress against targets, adjusting as necessary. Provide direction, guidance and support across the Philanthropy team. Evaluate reporting methods across the team and ensure they facilitate the accurate recording of the Philanthropy team s fundraising activities. Represent the Philanthropy team at Head level internally. Fundraising Manage a small portfolio of key current and prospective donors, building strategic relationships at the very highest level and delivering six and seven-figure gifts. Build a network of Senior Volunteers, working with the Director of Philanthropy and Partnerships to ensure the team are maximising the opportunities available through our President, Chair and other senior stakeholders. Develop a thorough understanding of ARUK s projects, policies and activities to enable you to articulate the mission of our work and inspire people to join us. Present and pitch to potential supporters and donors, managing high-level meetings where relevant and engaging other appropriate senior representation when needed. Ensure high-quality management of existing supporter relationships, making sure supporters find giving to ARUK rewarding and enjoyable. Tailor and develop Cases for Support to attract support for the work of ARUK s projects. Manage and attend events and meetings with external representatives and involving the Director of Philanthropy and Partnerships, CEO and other colleagues and volunteers. Work with senior and scientific staff, empowering them to build relationships with current and prospective supporters. Explore the opportunities for cross-team working, especially, but not limited to the Corporate Fundraising and Celebrity teams. Line Management and people management Inspire, motivate, challenge and support individuals and teams within the Philanthropy team. Promote collaborative working across the team and with other teams across the charity, developing a culture of innovation, openness, accountability and resourcefulness. Line manage three members of staff, namely two Philanthropy Managers and the Donor Relations Manager, actively empowering, coaching and supporting them to develop their teams operational plans and deliver on key priorities. Set clear goals, objectives and KPIs for each team member and provide them with the ongoing guidance and support they need to reach them. Role model and actively embed Alzheimer s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion. Provide strong leadership and support to the Philanthropy Team, through coaching, mentoring and developing individuals to enable them to effectively carry out their role. Carry out performance appraisal meetings and effectively promote team building and collaborative working to deliver the strategic and operational plans. Ensure all Philanthropy and Partnerships activity is conducted to the highest standards and in line with the strategic priorities, developing consistent and rigorous methods for measuring success and sharing knowledge/outcomes across the team, department, and wider charity. Communications Work closely with the Finance team to ensure all grants are correctly allocated and used, and conditions met Liaise and work with the Research team and the Communications team to produce accurate and timely reports and applications Stay up to date with ARUK s research and other news to be able to communicate effectively with supporters, disseminating the charity s key messages both among the team and to key supporters. Knowledge, skills and experience needed: Demonstrable knowledge and experience of major gift fundraising. Thorough understanding of managing a team of fundraisers. Experience of developing and implementing fundraising strategies. Proven track record in establishing, monitoring and achieving ambitious fundraising targets. Experience of managing a Philanthropy team to deliver significant income growth. Excellent communicator, with an ability to build relationships and inspire confidence and respect at all levels. Demonstrates strong negotiation, influencing and decision-making skills, with an ability to present arguments logically and confidently Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn. Strong team player who can work both independently and collaboratively with internal and external stakeholders. Confident and engaging presenter with an ability to adapt style to suit the audience and react/manage short lead times. Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs. Highly motivated and target driven, with an ability to demonstrate a proactive and pragmatic approach and identify ways to deliver creative and innovative solutions. Strong attention to detail with an ability to remain calm under pressure Strong ethical standards and a high level of personal integrity. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £70,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via the website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity . click apply for full job details
Our client, a Learned Society, is seeking a Deputy Executive Secretary to support various activities run by their society. Deputy Executive Secretary Hours: Part-Time, 80% FTE Contract: Permanent Salary: £34,800 - £36,498 per annum, pro-rata for 30 hours per week, DOE Location: Central Cambridge office based. Some remote work may be possible. About the Employer Founded in 1819 as a private society to promote scientific enquiry. Their remit is to promote research in all branches of science and to encourage the communication of the results of scientific research. The Society holds extensive archive materials, which include its publications since 1819, society records, scientific books and personal papers. It continues its work as an independent, self-supporting, charitable and learned society through the publication of two world-leading scientific journals, an annual programme of public lectures and events and by supporting postgraduate students and early career researchers through grants, studentships and fellowships. A charity of global significance, they are proud of their strong and historically intrinsic links with the University of Cambridge. This society is governed by an elected Council of senior academics and currently includes over 2,000 members (known as 'Fellows'). To date, 51 Fellows and Honorary Fellows of the CPS have been awarded Nobel Prizes. Council members and staff work together to ensure the society remains a successful hub for the promotion of scientific research, discussion, and learning. The Role They are seeking an efficient professional with the experience, skills, responsibility and judgement required to support effective charity operation at a senior level. With advice and strategic guidance from the Executive Secretary, the role-holder will provide high-level support to facilitate various activities within the society's remit. The postholder will work in close collaboration with the Executive Secretary deputising for them when appropriate. The Executive Secretary takes overall responsibility for the administrative operation of the organisation and management of its staff, providing senior-level support to the President, the Treasurer, members of the Council and Editors of their two journals. Key responsibilities include, but are not limited to: managing the transition to and subsequent operation of the new online membership database; managing all membership matters (e.g. membership enquiries and introduction to new audiences) in a timely and consistent manner and with reference to the organisation's Bye-Laws; managing preparations for evening lectures and sharing responsibility for one-day meetings, as well as departmental and summer visits organised by the society (event promotion and advertising in collaboration with the Communications Officer, liaising with guest speakers, organising lecture dinners and event catering, contacting venues, organising travel and accommodation, monitoring event bookings and waiting lists etc); facilitating preparations for Council and Investment Committee meetings (preparing papers for consideration, following up where additional input is required, drafting agendas where necessary, providing cover for minute taking, assisting with follow-up actions etc); facilitating effective financial operations, including funding allocation rounds (collating papers for consideration, following up where additional input is required, liaising with decision panel members, communicating decisions to applicants and processing grants etc); assisting with the operational support of the organisation's two journals when required; providing cover for the Executive Secretary during their leave or when necessitated by their other work commitments; preparing and maintaining risk assessments for different types of operations as well as organising the required provision (e.g. PAT testing, engagement of first-aiders etc); organising belongings and materials, including during the forthcoming change of the organisation's office and storage arrangements. The Executive Secretary may also from time to time require the role-holder to perform other duties consistent with the scope of the post, including closer assistance with the society's financial accounts. Person specification They are looking for a well-organised, resourceful and flexible professional able to take initiative and work to deadlines. Ideally educated to a degree level, the role-holder will be expected to assimilate information quickly, identify priorities and take matters forward without close supervision. Strong attention to detail and proficiency in standard software packages as well as remote collaboration tools (MS Teams, Google Drive etc) are essential. The successful applicant will be a tactful and persuasive communicator with a positive and friendly manner, comfortable working both independently and as part of a team, with or without supervision. Administrative experience in higher education (in particular, the University of Cambridge), working with financial accounts and/or implementing online CRM databases would be advantageous. Terms of appointment Appointment will be made on a permanent basis, subject to satisfactory completion of a probationary period. An offer of appointment will be subject to the receipt of satisfactory references. The salary will be between £34,800 and £36,498 per annum (DOE), pro-rata'd for 80% FTE (30 hours). Full-time employees are entitled to annual paid leave of 36 days inclusive of public holidays. For new part-time employees, annual leave will be pro rata'd based on days worked. Hours of work are to be agreed with the successful applicant, ideally to include Mondays and Fridays and some evening work. It may be possible to consider flexible arrangements during school / University holidays. It is expected that the role-holder will be based in the organisation's office in central Cambridge, with an opportunity to work some hours remotely. Applicants are encouraged to state in their applications how they would like to work the hours. Closing date: Sunday, 10 May 2026 . The employer reserves the right to bring forward the closing date should sufficient suitable applications be received, or to extend the closing date if necessary. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and redirected to complete your application for this position by following the instructions ( you may need to scroll down ). No agencies please.
Apr 23, 2026
Full time
Our client, a Learned Society, is seeking a Deputy Executive Secretary to support various activities run by their society. Deputy Executive Secretary Hours: Part-Time, 80% FTE Contract: Permanent Salary: £34,800 - £36,498 per annum, pro-rata for 30 hours per week, DOE Location: Central Cambridge office based. Some remote work may be possible. About the Employer Founded in 1819 as a private society to promote scientific enquiry. Their remit is to promote research in all branches of science and to encourage the communication of the results of scientific research. The Society holds extensive archive materials, which include its publications since 1819, society records, scientific books and personal papers. It continues its work as an independent, self-supporting, charitable and learned society through the publication of two world-leading scientific journals, an annual programme of public lectures and events and by supporting postgraduate students and early career researchers through grants, studentships and fellowships. A charity of global significance, they are proud of their strong and historically intrinsic links with the University of Cambridge. This society is governed by an elected Council of senior academics and currently includes over 2,000 members (known as 'Fellows'). To date, 51 Fellows and Honorary Fellows of the CPS have been awarded Nobel Prizes. Council members and staff work together to ensure the society remains a successful hub for the promotion of scientific research, discussion, and learning. The Role They are seeking an efficient professional with the experience, skills, responsibility and judgement required to support effective charity operation at a senior level. With advice and strategic guidance from the Executive Secretary, the role-holder will provide high-level support to facilitate various activities within the society's remit. The postholder will work in close collaboration with the Executive Secretary deputising for them when appropriate. The Executive Secretary takes overall responsibility for the administrative operation of the organisation and management of its staff, providing senior-level support to the President, the Treasurer, members of the Council and Editors of their two journals. Key responsibilities include, but are not limited to: managing the transition to and subsequent operation of the new online membership database; managing all membership matters (e.g. membership enquiries and introduction to new audiences) in a timely and consistent manner and with reference to the organisation's Bye-Laws; managing preparations for evening lectures and sharing responsibility for one-day meetings, as well as departmental and summer visits organised by the society (event promotion and advertising in collaboration with the Communications Officer, liaising with guest speakers, organising lecture dinners and event catering, contacting venues, organising travel and accommodation, monitoring event bookings and waiting lists etc); facilitating preparations for Council and Investment Committee meetings (preparing papers for consideration, following up where additional input is required, drafting agendas where necessary, providing cover for minute taking, assisting with follow-up actions etc); facilitating effective financial operations, including funding allocation rounds (collating papers for consideration, following up where additional input is required, liaising with decision panel members, communicating decisions to applicants and processing grants etc); assisting with the operational support of the organisation's two journals when required; providing cover for the Executive Secretary during their leave or when necessitated by their other work commitments; preparing and maintaining risk assessments for different types of operations as well as organising the required provision (e.g. PAT testing, engagement of first-aiders etc); organising belongings and materials, including during the forthcoming change of the organisation's office and storage arrangements. The Executive Secretary may also from time to time require the role-holder to perform other duties consistent with the scope of the post, including closer assistance with the society's financial accounts. Person specification They are looking for a well-organised, resourceful and flexible professional able to take initiative and work to deadlines. Ideally educated to a degree level, the role-holder will be expected to assimilate information quickly, identify priorities and take matters forward without close supervision. Strong attention to detail and proficiency in standard software packages as well as remote collaboration tools (MS Teams, Google Drive etc) are essential. The successful applicant will be a tactful and persuasive communicator with a positive and friendly manner, comfortable working both independently and as part of a team, with or without supervision. Administrative experience in higher education (in particular, the University of Cambridge), working with financial accounts and/or implementing online CRM databases would be advantageous. Terms of appointment Appointment will be made on a permanent basis, subject to satisfactory completion of a probationary period. An offer of appointment will be subject to the receipt of satisfactory references. The salary will be between £34,800 and £36,498 per annum (DOE), pro-rata'd for 80% FTE (30 hours). Full-time employees are entitled to annual paid leave of 36 days inclusive of public holidays. For new part-time employees, annual leave will be pro rata'd based on days worked. Hours of work are to be agreed with the successful applicant, ideally to include Mondays and Fridays and some evening work. It may be possible to consider flexible arrangements during school / University holidays. It is expected that the role-holder will be based in the organisation's office in central Cambridge, with an opportunity to work some hours remotely. Applicants are encouraged to state in their applications how they would like to work the hours. Closing date: Sunday, 10 May 2026 . The employer reserves the right to bring forward the closing date should sufficient suitable applications be received, or to extend the closing date if necessary. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and redirected to complete your application for this position by following the instructions ( you may need to scroll down ). No agencies please.
Universal Business Team
Hemel Hempstead, Hertfordshire
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c. 15m and a clear pathway to 20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major 35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support 20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current 35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a 15m- 50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
Apr 23, 2026
Full time
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c. 15m and a clear pathway to 20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major 35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support 20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current 35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a 15m- 50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
Procurement Manager (Sourcing Manager internally) The Opportunity: Procurement Manager An exciting opportunity has arisen for a Procurement Manager to join a thriving organisation within its Indirects team. In this role, you can make a genuine difference, take pride in your work, and be part of a team that is driving the organisation into a new and exciting era. Who are they? The organisation offers solutions to help manage spend effectively and improve performance. It works with both public and private healthcare and non healthcare providers to optimise the use of products and services, identify cost saving opportunities, and deliver best value. DUTIES (included, but not limited to): Category Knowledge Understand, or demonstrate an aptitude to learn, the product categories assigned and how end users interface with the products and services Understand or demonstrate an ability to learn in depth aspects of categories, including: Product comparisons between supplier offerings and the impact on providers in deriving value through procurement opportunities Interpretation and use of market information provided by internal sales, marketing, and global sourcing teams to drive commercial and technical opportunities Future product pipelines and impact on the market Product features and benefits Supplier Knowledge Develop and use supplier knowledge to build strategies, create leverage, mitigate risks, and anticipate market and supplier direction Discuss future product pipelines with suppliers Review current and future opportunities Investigate new supplier entrants to the market Conduct market analysis, including understanding future product pipelines and market impact Understand supplier offerings and unique selling points Sourcing Process Demonstrate a thorough understanding of, and accountability for, the sourcing process for the assigned portfolio, including market research, bid drafting and preparation, RFI, strategy development and validation, SQ, RFP/ITT, bid evaluation, contract negotiations, contract management, and contract launch Undertake pre market assessments of award scenarios and use outputs to inform sourcing strategies for assigned categories Deliver end to end sourcing initiatives in line with organisational sourcing practices Present category strategies and final awards to internal and external stakeholders for review and discussion Supplier and Customer Relationship Management Manage supplier relationships throughout the sourcing process Participate in supplier business reviews and review new products, technologies, and services as they arise in assigned categories Build strong relationships with senior level supplier contacts Identify and establish key customer relationships to support portfolio growth Build and nurture effective customer relationships through frequent interaction and engagement at all levels, including executive level Work collaboratively with suppliers and customers to drive best value Line Management Recognise and support development gaps within the team Create time for effective appraisals and career conversations to ensure team motivation and capability Demonstrate and promote the organisation s values and encourage values led behaviour across the team Meet financial and operational goals within the annual contracting plan KNOWLEDGE, SKILLS & ABILITIES Essential Proven public sector procurement experience delivering complex procurement projects in line with the Public Contract Regulations 2015 (PCR 2015) Knowledge of the Procurement Act 2023 Experience in people management, with the ability to delegate, empower, and develop others A proven track record of delivery against targets Strategic sourcing and category management experience Supplier relationship management experience Effective project management and planning skills for complex procurement projects running concurrently A proactive, analytical, and solutions focused mindset Accomplished user of e procurement systems and Microsoft Word, Excel, PowerPoint, and Outlook Desirable Understanding of EU Directives Understanding of Group Purchasing Organisations Evidence of achievements in savings and/or service improvements Experience of working with large stakeholder groups Membership of, or training towards membership of, the Chartered Institute of Purchasing and Supply (CIPS), and working in accordance with the CIPS Code of Ethics Why work here? You ll be part of a collaborative and mission driven team that values innovation, integrity, and impact. The organisation offers: A supportive and inclusive work environment Opportunities for professional growth and development The chance to make a real difference in public sector procurement Benefits Core benefits include: Pension 25 days annual leave plus Bank Holidays Hybrid working (2 3 days from home per week) Dedicated wellbeing time each month to support personal wellbeing Volunteering leave Employees can also access a range of voluntary benefits available at set times during the year, including: Cycle to work scheme Electric vehicle scheme Private healthcare Gym membership options Technology purchase schemes Private GP consultations The option to purchase up to 10 additional days of annual leave Commercially astute and proactive individuals are encouraged to apply. REF-
Apr 23, 2026
Full time
Procurement Manager (Sourcing Manager internally) The Opportunity: Procurement Manager An exciting opportunity has arisen for a Procurement Manager to join a thriving organisation within its Indirects team. In this role, you can make a genuine difference, take pride in your work, and be part of a team that is driving the organisation into a new and exciting era. Who are they? The organisation offers solutions to help manage spend effectively and improve performance. It works with both public and private healthcare and non healthcare providers to optimise the use of products and services, identify cost saving opportunities, and deliver best value. DUTIES (included, but not limited to): Category Knowledge Understand, or demonstrate an aptitude to learn, the product categories assigned and how end users interface with the products and services Understand or demonstrate an ability to learn in depth aspects of categories, including: Product comparisons between supplier offerings and the impact on providers in deriving value through procurement opportunities Interpretation and use of market information provided by internal sales, marketing, and global sourcing teams to drive commercial and technical opportunities Future product pipelines and impact on the market Product features and benefits Supplier Knowledge Develop and use supplier knowledge to build strategies, create leverage, mitigate risks, and anticipate market and supplier direction Discuss future product pipelines with suppliers Review current and future opportunities Investigate new supplier entrants to the market Conduct market analysis, including understanding future product pipelines and market impact Understand supplier offerings and unique selling points Sourcing Process Demonstrate a thorough understanding of, and accountability for, the sourcing process for the assigned portfolio, including market research, bid drafting and preparation, RFI, strategy development and validation, SQ, RFP/ITT, bid evaluation, contract negotiations, contract management, and contract launch Undertake pre market assessments of award scenarios and use outputs to inform sourcing strategies for assigned categories Deliver end to end sourcing initiatives in line with organisational sourcing practices Present category strategies and final awards to internal and external stakeholders for review and discussion Supplier and Customer Relationship Management Manage supplier relationships throughout the sourcing process Participate in supplier business reviews and review new products, technologies, and services as they arise in assigned categories Build strong relationships with senior level supplier contacts Identify and establish key customer relationships to support portfolio growth Build and nurture effective customer relationships through frequent interaction and engagement at all levels, including executive level Work collaboratively with suppliers and customers to drive best value Line Management Recognise and support development gaps within the team Create time for effective appraisals and career conversations to ensure team motivation and capability Demonstrate and promote the organisation s values and encourage values led behaviour across the team Meet financial and operational goals within the annual contracting plan KNOWLEDGE, SKILLS & ABILITIES Essential Proven public sector procurement experience delivering complex procurement projects in line with the Public Contract Regulations 2015 (PCR 2015) Knowledge of the Procurement Act 2023 Experience in people management, with the ability to delegate, empower, and develop others A proven track record of delivery against targets Strategic sourcing and category management experience Supplier relationship management experience Effective project management and planning skills for complex procurement projects running concurrently A proactive, analytical, and solutions focused mindset Accomplished user of e procurement systems and Microsoft Word, Excel, PowerPoint, and Outlook Desirable Understanding of EU Directives Understanding of Group Purchasing Organisations Evidence of achievements in savings and/or service improvements Experience of working with large stakeholder groups Membership of, or training towards membership of, the Chartered Institute of Purchasing and Supply (CIPS), and working in accordance with the CIPS Code of Ethics Why work here? You ll be part of a collaborative and mission driven team that values innovation, integrity, and impact. The organisation offers: A supportive and inclusive work environment Opportunities for professional growth and development The chance to make a real difference in public sector procurement Benefits Core benefits include: Pension 25 days annual leave plus Bank Holidays Hybrid working (2 3 days from home per week) Dedicated wellbeing time each month to support personal wellbeing Volunteering leave Employees can also access a range of voluntary benefits available at set times during the year, including: Cycle to work scheme Electric vehicle scheme Private healthcare Gym membership options Technology purchase schemes Private GP consultations The option to purchase up to 10 additional days of annual leave Commercially astute and proactive individuals are encouraged to apply. REF-
Location: Poole (Onsite) Salary: £28,000 £45,000 (Guaranteed Base) + 10% Combined Pension Are you a Commercial Insurance professional looking for a high-value role without the pressure of "cold-call" sales targets? Cowell Recruitment is proud to represent a highly stable, independent brokerage in Poole . Unlike many firms that offer low bases and volatile commissions, our client believes in rewarding expertise with a strong, guaranteed salary and a focus on quality over quantity. This role is perfect for a technical expert who takes pride in building long-term client legacies rather than just "closing deals." Why This Role is Different: Guaranteed Earnings: A highly competitive base salary up to £45k, providing financial security regardless of market fluctuations. Relationship-First: Focus on managing and growing an existing book of business through expert advice and technical precision. Full Autonomy: Manage your own diary and client meetings within a supportive, onsite team environment. Professional Investment: Fully funded CII Qualifications (Cert/Dip/ACII) and a clear roadmap for internal promotion. Your Role & Impact: Strategic Management: Owning a diverse portfolio of commercial clients, acting as their primary technical advisor. Consultative Growth: Identifying cross-selling and up-selling opportunities within your book to ensure clients are fully protected. Underwriter Negotiation: Leveraging your relationships with insurers to secure the best terms and premiums for your clients. Retention Excellence: Driving high renewal rates through face-to-face reviews and a "client-first" mindset. Who Are We Looking For? T he Specialist: Proven experience in B2B or Commercial Insurance. (We also welcome Personal Lines professionals with 2+ years of experience looking to move into Commercial). The Professional: Someone who values accuracy, compliance (FCA), and high-level client service. The Local Expert: You are based in or near Poole and enjoy the collaboration of an onsite office culture. The Academic: GCSE Grade C/4 in Maths & English is required; CII qualifications are a major plus. The "Total Reward" Package: Security: 4x Life Assurance & 5-year Income Protection coverage. Wealth: 10% Combined Pension (Rising to 5% Employer / 5% Employee in April 2025). Health: Healthcare Cash Plan, Private Medical/Dental discounts, and 24/7 EAP support. Lifestyle: Cycle to Work, Car Leasing (Salary Sacrifice), Tech schemes, and Retail discounts. Leave: 22 days + Bank Holidays (increasing with service) and enhanced Parental Leave. If you are ready to move into a role where your technical skill is valued over your "sales pitch," apply today for a confidential discussion. Cowell Recruitment Ltd is an equal opportunities agency. Permanent Right to Work (RTW) in the UK is essential. E&OE
Apr 23, 2026
Full time
Location: Poole (Onsite) Salary: £28,000 £45,000 (Guaranteed Base) + 10% Combined Pension Are you a Commercial Insurance professional looking for a high-value role without the pressure of "cold-call" sales targets? Cowell Recruitment is proud to represent a highly stable, independent brokerage in Poole . Unlike many firms that offer low bases and volatile commissions, our client believes in rewarding expertise with a strong, guaranteed salary and a focus on quality over quantity. This role is perfect for a technical expert who takes pride in building long-term client legacies rather than just "closing deals." Why This Role is Different: Guaranteed Earnings: A highly competitive base salary up to £45k, providing financial security regardless of market fluctuations. Relationship-First: Focus on managing and growing an existing book of business through expert advice and technical precision. Full Autonomy: Manage your own diary and client meetings within a supportive, onsite team environment. Professional Investment: Fully funded CII Qualifications (Cert/Dip/ACII) and a clear roadmap for internal promotion. Your Role & Impact: Strategic Management: Owning a diverse portfolio of commercial clients, acting as their primary technical advisor. Consultative Growth: Identifying cross-selling and up-selling opportunities within your book to ensure clients are fully protected. Underwriter Negotiation: Leveraging your relationships with insurers to secure the best terms and premiums for your clients. Retention Excellence: Driving high renewal rates through face-to-face reviews and a "client-first" mindset. Who Are We Looking For? T he Specialist: Proven experience in B2B or Commercial Insurance. (We also welcome Personal Lines professionals with 2+ years of experience looking to move into Commercial). The Professional: Someone who values accuracy, compliance (FCA), and high-level client service. The Local Expert: You are based in or near Poole and enjoy the collaboration of an onsite office culture. The Academic: GCSE Grade C/4 in Maths & English is required; CII qualifications are a major plus. The "Total Reward" Package: Security: 4x Life Assurance & 5-year Income Protection coverage. Wealth: 10% Combined Pension (Rising to 5% Employer / 5% Employee in April 2025). Health: Healthcare Cash Plan, Private Medical/Dental discounts, and 24/7 EAP support. Lifestyle: Cycle to Work, Car Leasing (Salary Sacrifice), Tech schemes, and Retail discounts. Leave: 22 days + Bank Holidays (increasing with service) and enhanced Parental Leave. If you are ready to move into a role where your technical skill is valued over your "sales pitch," apply today for a confidential discussion. Cowell Recruitment Ltd is an equal opportunities agency. Permanent Right to Work (RTW) in the UK is essential. E&OE
We are a fast-growing, FinTech company looking for a talented and enthusiastic individual to join our team. We are expanding, making this a perfect position if you would like to have a significant impact on our company's growth and develop your role and career as the business evolves. You will join a team where your ideas will be welcomed and valued. The Account Executive -AccountantChannel is responsible for converting inbound and outbound demand into funded business clients across Insignis's direct corporate segment, including SME, mid-market, and larger businesses. This role exists to turn qualified demand into outcomes - applications, funded balances, and long-term clients - while maintaining high standards of suitability, governance, and customer experience. Success in this role is driven by conversion quality, outbound tenacity, execution discipline, and collaboration, not activity volume alone. Key Objectives Build and manage relationships with a portfolio of Accountants and Accounting networks to enable pipeline creation Convert qualified inbound and outbound leads into funded business clients Progress opportunities efficiently through the full sales funnel Maintain high standards of suitability and customer outcomes Deliver accurate forecasting and pipeline hygiene Core Responsibilities Own a defined pipeline of B2B Accountant opportunities from first contact through funding Engage prospects via phone, video, and email to progress opportunities Understand client cash requirements and position Insignis appropriately Progress opportunities efficiently while maintaining quality and compliance Funnel Conversion Discipline Work opportunities through each stage of the funnel from lead to funded account Follow defined sales process and qualification standards Proactively identify and address delays or drop-off in the funnel Treat conversion performance as a personal responsibility Customer Experience & Suitability Conduct structured discovery to ensure client fit and suitability Clearly explain Insignis's proposition, platform, and value Set accurate expectations around onboarding, documentation, and timelines Partner with Client Onboarding and Client Services to deliver a smooth experience Work closely with Marketing to provide feedback on lead quality Maintain accurate CRM records and forecasting Follow defined sales playbooks and enablement materials Contribute insights to improve conversion and process efficiency Governance & Standards Ensure all sales activity aligns with Insignis's regulatory and compliance standards Identify and escalate unsuitable or high-risk opportunities Balance pace with quality to protect customer outcomes What Success Looks Like (First 12 Months) Consistent achievement of individual targets Strong conversion rates across funnel stages High-quality, well-documented pipeline Positive onboarding and funding outcomes Accurate forecasting and disciplined execution Experience & Background Experience in a B2B sales, Account Executive role within the Accounting Ecosystem Comfortable managing multiple opportunities concurrently Experience with inbound and/or outbound sales motions Familiarity with CRM systems and structured sales processes Exposure to regulated or complex sales environments is a plus Skills & Attributes Outcome-focused and commercially driven Structured and well- organised Customer-led with strong communication skills Resilient and comfortable with targets Collaborative and team-oriented 25 days holiday (exc. Bank holidays) 5% Pension contributions Private medical insurance with Vitality Health cash Plan offering contributions to dental, optical and much more Enhanced Parental Leave Cycle to Work Scheme Monthly team lunches, quarterly company socials
Apr 23, 2026
Full time
We are a fast-growing, FinTech company looking for a talented and enthusiastic individual to join our team. We are expanding, making this a perfect position if you would like to have a significant impact on our company's growth and develop your role and career as the business evolves. You will join a team where your ideas will be welcomed and valued. The Account Executive -AccountantChannel is responsible for converting inbound and outbound demand into funded business clients across Insignis's direct corporate segment, including SME, mid-market, and larger businesses. This role exists to turn qualified demand into outcomes - applications, funded balances, and long-term clients - while maintaining high standards of suitability, governance, and customer experience. Success in this role is driven by conversion quality, outbound tenacity, execution discipline, and collaboration, not activity volume alone. Key Objectives Build and manage relationships with a portfolio of Accountants and Accounting networks to enable pipeline creation Convert qualified inbound and outbound leads into funded business clients Progress opportunities efficiently through the full sales funnel Maintain high standards of suitability and customer outcomes Deliver accurate forecasting and pipeline hygiene Core Responsibilities Own a defined pipeline of B2B Accountant opportunities from first contact through funding Engage prospects via phone, video, and email to progress opportunities Understand client cash requirements and position Insignis appropriately Progress opportunities efficiently while maintaining quality and compliance Funnel Conversion Discipline Work opportunities through each stage of the funnel from lead to funded account Follow defined sales process and qualification standards Proactively identify and address delays or drop-off in the funnel Treat conversion performance as a personal responsibility Customer Experience & Suitability Conduct structured discovery to ensure client fit and suitability Clearly explain Insignis's proposition, platform, and value Set accurate expectations around onboarding, documentation, and timelines Partner with Client Onboarding and Client Services to deliver a smooth experience Work closely with Marketing to provide feedback on lead quality Maintain accurate CRM records and forecasting Follow defined sales playbooks and enablement materials Contribute insights to improve conversion and process efficiency Governance & Standards Ensure all sales activity aligns with Insignis's regulatory and compliance standards Identify and escalate unsuitable or high-risk opportunities Balance pace with quality to protect customer outcomes What Success Looks Like (First 12 Months) Consistent achievement of individual targets Strong conversion rates across funnel stages High-quality, well-documented pipeline Positive onboarding and funding outcomes Accurate forecasting and disciplined execution Experience & Background Experience in a B2B sales, Account Executive role within the Accounting Ecosystem Comfortable managing multiple opportunities concurrently Experience with inbound and/or outbound sales motions Familiarity with CRM systems and structured sales processes Exposure to regulated or complex sales environments is a plus Skills & Attributes Outcome-focused and commercially driven Structured and well- organised Customer-led with strong communication skills Resilient and comfortable with targets Collaborative and team-oriented 25 days holiday (exc. Bank holidays) 5% Pension contributions Private medical insurance with Vitality Health cash Plan offering contributions to dental, optical and much more Enhanced Parental Leave Cycle to Work Scheme Monthly team lunches, quarterly company socials
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c.£15m and a clear pathway to £20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major £35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support £20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current £35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a £15m-£50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
Apr 23, 2026
Full time
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c.£15m and a clear pathway to £20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major £35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support £20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current £35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a £15m-£50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
Junior Pre-Sales Technical Consultant Location: London (1 day a week in the office) Salary: £40,000 - £50,000 Reporting to: CEO The Company A fast-growing, London-based healthtech SaaS company building an AI-powered platform that automates complex, admin-heavy workflows within clinical trials and regulated research environments. Their technology is already live and used by enterprise customers to remove manual processes, improve compliance, and accelerate delivery across the full clinical trial lifecycle. The business is VC-backed, growing steadily, and combines deep technical expertise with strong domain knowledge in healthcare and life sciences. The Role They are hiring a Junior Pre-Sales Technical Consultant to sit alongside the sales team and support enterprise deals from a technical and product perspective. This is a client-facing, technical support role , not a sales or development position. You will not prospect, close deals, or carry a target. Instead, you will act as the technical authority in sales conversations, owning product demos, explaining complex concepts clearly, and ensuring prospective customers understand how the platform fits their workflows and requirements. The role is well suited to highly technical or academic candidates (e.g. MSc / PhD backgrounds) looking to move from academia or research into commercial tech, with strong support to learn the commercial side on the job. Key Responsibilities Attend sales calls alongside Account Executives as the technical subject-matter expert Run engaging,in-depth product demos for a range of stakeholders, including: Clinical Operations Researchers Technical and non-technical buyers Explain complex technical concepts clearly and confidently to mixed audiences Translate customer pain points into clear product capability discussions Support RFPs, technical Q&A, security questionnaires, and solution proposals Respond to advanced product and technical questions accurately and promptly Support post-demo follow-ups with technical clarification and documentation Gather structured product feedback from prospects and customers Act as a bridge between customers, the commercial team, and the development team Contribute to product positioning, road-mapping discussions, and customer-driven insights Work closely with marketing on technical content (e.g. demos, webinars, collateral) Stay informed on relevant regulations (e.g. GCP, GDPR, 21 CFR Part 11), data science, AI, and healthtech trends This role does not involve prospecting, closing, or owning revenue targets . It is a technical sales-support role. Ideal Background Recently completed or near completion of a Master's or PhD Academic or technical background in: Engineering Computer Science Scientific or research-based disciplines Strong technical aptitude with excellent communication skills Interested in moving from academia or research into a commercial tech environment Comfortable presenting and speaking with senior external stakeholders Nice to Have (Not Essential) Exposure to clinical trials, research operations, or regulated environments Familiarity with: Clinical trial tools (e.g. CTMS) Data-heavy SaaS platforms Any experience supporting SaaS demos or pre-sales activity Awareness of AI / ML applications in healthcare or life sciences Personal Traits Highly articulate - able to explain "complex things simply" Confident and credible in client-facing situations Curious, coachable, and commercially aware Calm under pressure Enjoys working as part of a close-knit, fast-moving team
Apr 22, 2026
Full time
Junior Pre-Sales Technical Consultant Location: London (1 day a week in the office) Salary: £40,000 - £50,000 Reporting to: CEO The Company A fast-growing, London-based healthtech SaaS company building an AI-powered platform that automates complex, admin-heavy workflows within clinical trials and regulated research environments. Their technology is already live and used by enterprise customers to remove manual processes, improve compliance, and accelerate delivery across the full clinical trial lifecycle. The business is VC-backed, growing steadily, and combines deep technical expertise with strong domain knowledge in healthcare and life sciences. The Role They are hiring a Junior Pre-Sales Technical Consultant to sit alongside the sales team and support enterprise deals from a technical and product perspective. This is a client-facing, technical support role , not a sales or development position. You will not prospect, close deals, or carry a target. Instead, you will act as the technical authority in sales conversations, owning product demos, explaining complex concepts clearly, and ensuring prospective customers understand how the platform fits their workflows and requirements. The role is well suited to highly technical or academic candidates (e.g. MSc / PhD backgrounds) looking to move from academia or research into commercial tech, with strong support to learn the commercial side on the job. Key Responsibilities Attend sales calls alongside Account Executives as the technical subject-matter expert Run engaging,in-depth product demos for a range of stakeholders, including: Clinical Operations Researchers Technical and non-technical buyers Explain complex technical concepts clearly and confidently to mixed audiences Translate customer pain points into clear product capability discussions Support RFPs, technical Q&A, security questionnaires, and solution proposals Respond to advanced product and technical questions accurately and promptly Support post-demo follow-ups with technical clarification and documentation Gather structured product feedback from prospects and customers Act as a bridge between customers, the commercial team, and the development team Contribute to product positioning, road-mapping discussions, and customer-driven insights Work closely with marketing on technical content (e.g. demos, webinars, collateral) Stay informed on relevant regulations (e.g. GCP, GDPR, 21 CFR Part 11), data science, AI, and healthtech trends This role does not involve prospecting, closing, or owning revenue targets . It is a technical sales-support role. Ideal Background Recently completed or near completion of a Master's or PhD Academic or technical background in: Engineering Computer Science Scientific or research-based disciplines Strong technical aptitude with excellent communication skills Interested in moving from academia or research into a commercial tech environment Comfortable presenting and speaking with senior external stakeholders Nice to Have (Not Essential) Exposure to clinical trials, research operations, or regulated environments Familiarity with: Clinical trial tools (e.g. CTMS) Data-heavy SaaS platforms Any experience supporting SaaS demos or pre-sales activity Awareness of AI / ML applications in healthcare or life sciences Personal Traits Highly articulate - able to explain "complex things simply" Confident and credible in client-facing situations Curious, coachable, and commercially aware Calm under pressure Enjoys working as part of a close-knit, fast-moving team