CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, and its air freight division CMA CGM AIR CARGO, we are continually innovating to offer customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions click apply for full job details
Apr 18, 2026
Full time
CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, and its air freight division CMA CGM AIR CARGO, we are continually innovating to offer customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions click apply for full job details
A fantastic opportunity to provide administrative support to our Security and Health and Safety (SHE) teams. Salary: Circa £ 28,000, depending on experience + bonus and benefits Dynamic (hybrid) working: A blended of remote and office working, working 2-3 days a week onsite with a flexible approach due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).The UKSF pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture. As a Business Support Officer (BSO) you will provide administrative and operational support to the Security/SHE team as detailed below. The Role - specific requirements Will be based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required Provide pro-active, accurate and comprehensive administrative support to our VP Group Security / Head of UK Security and their first reports including their teams and the UK SHE Manager Assisting new starters within the Security team Support shared email generic inboxes GIFTS & Hospitality support (utilisation of the tool) Donations & Sponsorship support Invoicing and PO support, managing this process and processing requisitions, keeping trackers up to date Comms & engagement activities (WeLink communities, Intranet updates, communications flow down) A high level of stakeholder engagement, various coordination and managing/building relationships within Security/SHE and across the business Proactive and progressive attention to detail Create and maintain MS Excel spreadsheets, PowerPoint presentations and MS Word documents accurately Provide administrative support and facilitate external visits and events Strong communication skills A professional demeanour in all situations and be able to withhold confidential information and exhibit high levels of integrity It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team The role requires a high level of accountability, integrity, resilience and the ability to work within a team Generic BSO administrative support (in brief): Extensive complex diary management Extensive complex travel arrangements, both international and domestic Process complex expenses Organise complex meetings, events, workshops and training days, participating when required and taking and managing actions Proficient in utilising MS Office applications and understanding and utilising MBDA tools and systems Participation in UK Support Function initiatives and personal development initiatives These tasks may be varied and ad-hoc in scope What we're looking for from you: Experience in a similar Business / Admin Support role; managing complex diaries, organising meetings, events, travel arrangements and expenses Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role Someone who is forward thinking, who looks to improve efficiencies in working practices and processes Ability to prioritise, be adaptable, multi-task and manage your own workload effectively Someone who is an enthusiastic team player Willingness to learn and extend the role above and beyond the job description To develop to become the knowledge point of contact within the team Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 18, 2026
Full time
A fantastic opportunity to provide administrative support to our Security and Health and Safety (SHE) teams. Salary: Circa £ 28,000, depending on experience + bonus and benefits Dynamic (hybrid) working: A blended of remote and office working, working 2-3 days a week onsite with a flexible approach due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).The UKSF pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture. As a Business Support Officer (BSO) you will provide administrative and operational support to the Security/SHE team as detailed below. The Role - specific requirements Will be based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required Provide pro-active, accurate and comprehensive administrative support to our VP Group Security / Head of UK Security and their first reports including their teams and the UK SHE Manager Assisting new starters within the Security team Support shared email generic inboxes GIFTS & Hospitality support (utilisation of the tool) Donations & Sponsorship support Invoicing and PO support, managing this process and processing requisitions, keeping trackers up to date Comms & engagement activities (WeLink communities, Intranet updates, communications flow down) A high level of stakeholder engagement, various coordination and managing/building relationships within Security/SHE and across the business Proactive and progressive attention to detail Create and maintain MS Excel spreadsheets, PowerPoint presentations and MS Word documents accurately Provide administrative support and facilitate external visits and events Strong communication skills A professional demeanour in all situations and be able to withhold confidential information and exhibit high levels of integrity It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team The role requires a high level of accountability, integrity, resilience and the ability to work within a team Generic BSO administrative support (in brief): Extensive complex diary management Extensive complex travel arrangements, both international and domestic Process complex expenses Organise complex meetings, events, workshops and training days, participating when required and taking and managing actions Proficient in utilising MS Office applications and understanding and utilising MBDA tools and systems Participation in UK Support Function initiatives and personal development initiatives These tasks may be varied and ad-hoc in scope What we're looking for from you: Experience in a similar Business / Admin Support role; managing complex diaries, organising meetings, events, travel arrangements and expenses Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role Someone who is forward thinking, who looks to improve efficiencies in working practices and processes Ability to prioritise, be adaptable, multi-task and manage your own workload effectively Someone who is an enthusiastic team player Willingness to learn and extend the role above and beyond the job description To develop to become the knowledge point of contact within the team Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Our client, a successful growing business based in Beaconsfield, is looking to recruit a Finance Manager due to growth. This is a brand new role within the business and would suit someone with experience in a similar role with strong commercial acumen and excellent analytical skills The role is office based Monday to Friday 8am - 5pm click apply for full job details
Apr 18, 2026
Full time
Our client, a successful growing business based in Beaconsfield, is looking to recruit a Finance Manager due to growth. This is a brand new role within the business and would suit someone with experience in a similar role with strong commercial acumen and excellent analytical skills The role is office based Monday to Friday 8am - 5pm click apply for full job details
Job Title: Key Account Manager Location: Burgess Hill Salary: 25 - 30 p/h (PAYE) Contract: 3 months initially About the Role We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast-paced, ever-changing environments and is confident working with data to drive decisions. You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met. Key Responsibilities Manage and grow relationships with key customer accounts, acting as their primary point of contact Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports Proactively chase supply chain, parts, and shipping teams to ensure timelines and commitments are met Identify potential risks or delays early and take ownership of resolving issues Work closely with internal stakeholders to coordinate priorities and manage changing demands Maintain accurate records and ensure data integrity across systems Adapt quickly to shifting priorities and operational changes while maintaining service levels Skills & Experience Required Proven experience in a Key Account Manager, Account Manager, or similar role Advanced Excel skills (e.g. pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting) Strong analytical mindset with the ability to turn data into clear actions Confident communicator who is comfortable chasing and influencing internal teams Highly organised, proactive, and able to work independently Flexible and resilient, with the ability to adapt in an ever-changing environment Experience working with supply chain, parts, logistics, or shipping teams is highly desirable Personal Attributes Self-starter with a strong sense of ownership Detail-focused but able to see the bigger picture Calm under pressure and solution-oriented Comfortable managing multiple priorities at once Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Contractor
Job Title: Key Account Manager Location: Burgess Hill Salary: 25 - 30 p/h (PAYE) Contract: 3 months initially About the Role We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast-paced, ever-changing environments and is confident working with data to drive decisions. You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met. Key Responsibilities Manage and grow relationships with key customer accounts, acting as their primary point of contact Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports Proactively chase supply chain, parts, and shipping teams to ensure timelines and commitments are met Identify potential risks or delays early and take ownership of resolving issues Work closely with internal stakeholders to coordinate priorities and manage changing demands Maintain accurate records and ensure data integrity across systems Adapt quickly to shifting priorities and operational changes while maintaining service levels Skills & Experience Required Proven experience in a Key Account Manager, Account Manager, or similar role Advanced Excel skills (e.g. pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting) Strong analytical mindset with the ability to turn data into clear actions Confident communicator who is comfortable chasing and influencing internal teams Highly organised, proactive, and able to work independently Flexible and resilient, with the ability to adapt in an ever-changing environment Experience working with supply chain, parts, logistics, or shipping teams is highly desirable Personal Attributes Self-starter with a strong sense of ownership Detail-focused but able to see the bigger picture Calm under pressure and solution-oriented Comfortable managing multiple priorities at once Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: Bournemouth Salary:£50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If youre a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one click apply for full job details
Apr 18, 2026
Full time
Location: Bournemouth Salary:£50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If youre a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one click apply for full job details
Business Development Manager Infrastructure Repair & Rehabilitation Job Title: Business Development Manager Infrastructure Repair & Rehabilitation Industry Sector: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Utilities, Power Companies, Transport, Highways, Water, Energy, Industrial, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners Areas to be covered: Scotland, North East & Cumbria Ideally based: Access to Glasgow Remuneration: £50,000 Neg. + £5,000-£7,000 bonus Benefits: Company EV car + full comprehensive benefits The role of the Business Development Manager Infrastructure Repair & Rehabilitation will involve: Field sales position promoting the repair and rehabilitation of structures Our client has a rich pedigree with the infrastructure, bridges and highways sectors and is looking to further strengthen their position in these areas as well as breaking into new sectors including; transport, water, energy, industrial, utilities and commercial Promoting concrete repairs, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions This role will focus on our clients 4D principles; determine, develop, design and deliver solutions to asset owners such as local authorities, highways agencies, hospitals, power companies New business development role, you will be targeted to win circa £2m of new projects, could be approx. 20 projects although the two largest client s in Scotland are worth more than £10m Time will be split between asset owners, structural and civil consultants as well as main contractors and D&B contractors Ideally you will have the ability to leverage some existing contacts within one of the aforementioned industry sectors Working in a buddy system with the dedicated Scotland Preconstruction Manager, who is responsible for managing the Estimators Ideally working from the Glasgow office 1-2 days per week The ideal applicant will be a Business Development Manager Infrastructure Repair & Rehabilitation with: Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Open on product backgrounds if candidates have a network of contacts within the aforementioned sectors e.g. open to tool hire, anchors, mechanical systems, fixings, concrete, specialist contracting services such as; welding, testing and inspections Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Ideally have a proven field sales track record within one of the following sectors ; infrastructure, bridges, highways, transport, water, energy, industrial, utilities (hydro, wind etc.) or commercial Specific knowledge of structural repair systems, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions not essential but may be useful Ideally with a breath of field sales experience across asset owners, consultants and main contractors Strong work ethic and happy to entertain clients when needed Degree in civil engineering or structuring engineering may be beneficial Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Power Companies, Transport, Utilities, Highways, Water, Energy, Industrial, Welding, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners
Apr 18, 2026
Full time
Business Development Manager Infrastructure Repair & Rehabilitation Job Title: Business Development Manager Infrastructure Repair & Rehabilitation Industry Sector: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Utilities, Power Companies, Transport, Highways, Water, Energy, Industrial, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners Areas to be covered: Scotland, North East & Cumbria Ideally based: Access to Glasgow Remuneration: £50,000 Neg. + £5,000-£7,000 bonus Benefits: Company EV car + full comprehensive benefits The role of the Business Development Manager Infrastructure Repair & Rehabilitation will involve: Field sales position promoting the repair and rehabilitation of structures Our client has a rich pedigree with the infrastructure, bridges and highways sectors and is looking to further strengthen their position in these areas as well as breaking into new sectors including; transport, water, energy, industrial, utilities and commercial Promoting concrete repairs, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions This role will focus on our clients 4D principles; determine, develop, design and deliver solutions to asset owners such as local authorities, highways agencies, hospitals, power companies New business development role, you will be targeted to win circa £2m of new projects, could be approx. 20 projects although the two largest client s in Scotland are worth more than £10m Time will be split between asset owners, structural and civil consultants as well as main contractors and D&B contractors Ideally you will have the ability to leverage some existing contacts within one of the aforementioned industry sectors Working in a buddy system with the dedicated Scotland Preconstruction Manager, who is responsible for managing the Estimators Ideally working from the Glasgow office 1-2 days per week The ideal applicant will be a Business Development Manager Infrastructure Repair & Rehabilitation with: Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Open on product backgrounds if candidates have a network of contacts within the aforementioned sectors e.g. open to tool hire, anchors, mechanical systems, fixings, concrete, specialist contracting services such as; welding, testing and inspections Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Ideally have a proven field sales track record within one of the following sectors ; infrastructure, bridges, highways, transport, water, energy, industrial, utilities (hydro, wind etc.) or commercial Specific knowledge of structural repair systems, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions not essential but may be useful Ideally with a breath of field sales experience across asset owners, consultants and main contractors Strong work ethic and happy to entertain clients when needed Degree in civil engineering or structuring engineering may be beneficial Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Power Companies, Transport, Utilities, Highways, Water, Energy, Industrial, Welding, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Apr 18, 2026
Full time
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Apr 18, 2026
Full time
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
HR Operations Manager Are you ready to make a real impact in an inspiring environment? This is a varied, fast-paced, and hands-on role, and an exciting opportunity to grow your career while working in a renowned, historic setting that values tradition and excellence. HR Operations Manager Responsibilities This position will involve, but will not be limited to: Managing the day-to-day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues. Leading a team of two HR professionals, offering guidance, mentorship, and fostering a collaborative work environment. Handling complex employee relations issues such as discipline, grievance and sickness absence, ensuring compliance with UK employment law. Supporting the Head of HR on key strategic projects, including policy development and process management. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long-term objectives. Ensuring HR processes are efficient and fit for purpose, promoting continuous improvement across the team. HR Operations Manager Rewards Competitive salary of £50,(Apply online only) - £55,(Apply online only) per annum 37.5-hour working week, Monday to Friday, with flexible hours to suit your needs 38 days' holiday inclusive of bank holidays Pension scheme to support your future Private medical insurance for peace of mind Electric car scheme promoting sustainability Free meals when on duty Onsite parking available nearby, making commuting easier The Company Our client is a prestigious organisation, known for its outstanding achievements and its vibrant academic community, whilst also valuing tradition and innovation. With a commitment to excellence, diversity, and sustainability, they offer a supportive environment where staff can develop their careers and contribute to a world-class institution. HR Operations Manager Experience Essentials Proven experience in HR management or senior HR roles, ideally within academia, public sector, or large organisations Strong understanding of UK employment legislation and employee relations management Experience managing or mentoring HR teams Excellent communication, influencing, and conflict resolution skills Ability to adapt quickly in a fast-paced environment and manage multiple priorities effectively Location Based in Central Oxford, this role offers excellent transport links and nearby parking. Please note this is a fully office-based role. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Apr 18, 2026
Full time
HR Operations Manager Are you ready to make a real impact in an inspiring environment? This is a varied, fast-paced, and hands-on role, and an exciting opportunity to grow your career while working in a renowned, historic setting that values tradition and excellence. HR Operations Manager Responsibilities This position will involve, but will not be limited to: Managing the day-to-day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues. Leading a team of two HR professionals, offering guidance, mentorship, and fostering a collaborative work environment. Handling complex employee relations issues such as discipline, grievance and sickness absence, ensuring compliance with UK employment law. Supporting the Head of HR on key strategic projects, including policy development and process management. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long-term objectives. Ensuring HR processes are efficient and fit for purpose, promoting continuous improvement across the team. HR Operations Manager Rewards Competitive salary of £50,(Apply online only) - £55,(Apply online only) per annum 37.5-hour working week, Monday to Friday, with flexible hours to suit your needs 38 days' holiday inclusive of bank holidays Pension scheme to support your future Private medical insurance for peace of mind Electric car scheme promoting sustainability Free meals when on duty Onsite parking available nearby, making commuting easier The Company Our client is a prestigious organisation, known for its outstanding achievements and its vibrant academic community, whilst also valuing tradition and innovation. With a commitment to excellence, diversity, and sustainability, they offer a supportive environment where staff can develop their careers and contribute to a world-class institution. HR Operations Manager Experience Essentials Proven experience in HR management or senior HR roles, ideally within academia, public sector, or large organisations Strong understanding of UK employment legislation and employee relations management Experience managing or mentoring HR teams Excellent communication, influencing, and conflict resolution skills Ability to adapt quickly in a fast-paced environment and manage multiple priorities effectively Location Based in Central Oxford, this role offers excellent transport links and nearby parking. Please note this is a fully office-based role. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
A well-established passive fire protection contractor is seeking an experienced Business Development Manager to support the continued growth of the business across fire doors and fire stopping works. Operating predominantly in London (80%), the company delivers passive fire protection solutions including fire door installation, maintenance, inspections and fire stopping installations across social housing, commercial and public sector environments. Due to increasing demand and a strong pipeline of work, they are looking to strengthen their commercial team with a proactive, technically-minded, andrelationship-driven sales professional. The business forms part of a wider group with strong growth plans, creating fantastic progression opportunities for individuals across the company and at Group level with direct mentoring from the Gorup Sales Director. The role: As Business Development Manager , you will be part of an existing small sales team responsible for driving sales growth, developing new client relationships, and expanding opportunities within existing accounts. The role reports into the Managing Director and will focus on securing new projects across fire doors and fire stopping, while also identifying opportunities to cross-sell services to existing clients within the company s established customer base. You will work closely with the estimating and operational teams to ensure accurate pricing, strong client relationships and successful project delivery. Key responsibilities include: Generating new business opportunities within passive fire protection Developing relationships with housing associations, contractors, property managers and FM providers Managing and expanding existing client accounts Promoting services including fire door installations, inspections, maintenance and fire stopping works Working with an aligned estimator to prepare quotations and tender submissions Managing the full sales cycle from lead generation through to contract award Attending client meetings and networking opportunities Maintaining a strong pipeline of opportunities and supporting the company s growth strategy Package and bonus structure: £40,000 to £45,000 per year base salary + uncapped bonuses Vehicle allowance at circa. £4,000 per year 28 days annual leave including bank holidays Hybrid working across home, office, and client sites The role participates in a team-based bonus scheme linked to monthly sales performance, offering the potential to increase annual earnings significantly with uncaooed bonuses. The ideal candidate: Experience in business development, sales and/or account management within passive fire protection Knowledge of fire doors, fire stopping or compartmentation and relevant regulations and standards Experience working with social housing, contractors or public sector clients Strong relationship-building and account management skills Commercially driven with the ability to generate and convert opportunities
Apr 18, 2026
Full time
A well-established passive fire protection contractor is seeking an experienced Business Development Manager to support the continued growth of the business across fire doors and fire stopping works. Operating predominantly in London (80%), the company delivers passive fire protection solutions including fire door installation, maintenance, inspections and fire stopping installations across social housing, commercial and public sector environments. Due to increasing demand and a strong pipeline of work, they are looking to strengthen their commercial team with a proactive, technically-minded, andrelationship-driven sales professional. The business forms part of a wider group with strong growth plans, creating fantastic progression opportunities for individuals across the company and at Group level with direct mentoring from the Gorup Sales Director. The role: As Business Development Manager , you will be part of an existing small sales team responsible for driving sales growth, developing new client relationships, and expanding opportunities within existing accounts. The role reports into the Managing Director and will focus on securing new projects across fire doors and fire stopping, while also identifying opportunities to cross-sell services to existing clients within the company s established customer base. You will work closely with the estimating and operational teams to ensure accurate pricing, strong client relationships and successful project delivery. Key responsibilities include: Generating new business opportunities within passive fire protection Developing relationships with housing associations, contractors, property managers and FM providers Managing and expanding existing client accounts Promoting services including fire door installations, inspections, maintenance and fire stopping works Working with an aligned estimator to prepare quotations and tender submissions Managing the full sales cycle from lead generation through to contract award Attending client meetings and networking opportunities Maintaining a strong pipeline of opportunities and supporting the company s growth strategy Package and bonus structure: £40,000 to £45,000 per year base salary + uncapped bonuses Vehicle allowance at circa. £4,000 per year 28 days annual leave including bank holidays Hybrid working across home, office, and client sites The role participates in a team-based bonus scheme linked to monthly sales performance, offering the potential to increase annual earnings significantly with uncaooed bonuses. The ideal candidate: Experience in business development, sales and/or account management within passive fire protection Knowledge of fire doors, fire stopping or compartmentation and relevant regulations and standards Experience working with social housing, contractors or public sector clients Strong relationship-building and account management skills Commercially driven with the ability to generate and convert opportunities
Admin Assistant Are you eager to kick-start your career in administration? The Admin Assistant role offers a fantastic opportunity to gain valuable experience within a supportive team environment. You will develop essential skills and contribute to smooth office operations, setting a strong foundation for your professional growth. Admin Assistant Responsibilities This position will involve, but will not be limited to: Managing inbox correspondence to ensure timely responses and organisation Assisting with invoicing and basic bookkeeping tasks to support financial processes Entering data accurately into company systems to maintain reliable records Coordinating office activities and supporting team members with administrative needs Organising documents, files, and schedules to keep operations efficient Supporting the Admin Manager and team in ad hoc tasks to ensure seamless workflow Admin Assistant Rewards A salary up to £26,(Apply online only) per annum 40-hour workweek (8:30 - 17:00, Monday to Friday), with a 30-minute lunch break 28 days holiday including bank holidays Pension scheme to help with future planning Fully office-based role with parking available on-site A warm, friendly, and supportive culture fostering professional development Opportunities to learn new skills and progress within the organisation The Company Our client is a forward-thinking company. Renowned for its collaborative approach, the company values continuous learning and professional growth. They are committed to fostering an inclusive environment where every team member can thrive and make a meaningful impact. Admin Assistant Experience Essentials A recent graduate or some office support experience is desirable Comfortable using computers; familiarity with Microsoft Office (Word, Excel, Outlook) Strong organisational skills and attention to detail Effective time management and the ability to prioritise tasks Reliable, proactive, and eager to learn Good communication skills, both written and verbal Ability to follow processes and work well as part of a team Location This is a fully office-based role in West Oxfordshire, with free parking facilities. The role requires a 15-minute walk from the bus stop to the office. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Apr 18, 2026
Full time
Admin Assistant Are you eager to kick-start your career in administration? The Admin Assistant role offers a fantastic opportunity to gain valuable experience within a supportive team environment. You will develop essential skills and contribute to smooth office operations, setting a strong foundation for your professional growth. Admin Assistant Responsibilities This position will involve, but will not be limited to: Managing inbox correspondence to ensure timely responses and organisation Assisting with invoicing and basic bookkeeping tasks to support financial processes Entering data accurately into company systems to maintain reliable records Coordinating office activities and supporting team members with administrative needs Organising documents, files, and schedules to keep operations efficient Supporting the Admin Manager and team in ad hoc tasks to ensure seamless workflow Admin Assistant Rewards A salary up to £26,(Apply online only) per annum 40-hour workweek (8:30 - 17:00, Monday to Friday), with a 30-minute lunch break 28 days holiday including bank holidays Pension scheme to help with future planning Fully office-based role with parking available on-site A warm, friendly, and supportive culture fostering professional development Opportunities to learn new skills and progress within the organisation The Company Our client is a forward-thinking company. Renowned for its collaborative approach, the company values continuous learning and professional growth. They are committed to fostering an inclusive environment where every team member can thrive and make a meaningful impact. Admin Assistant Experience Essentials A recent graduate or some office support experience is desirable Comfortable using computers; familiarity with Microsoft Office (Word, Excel, Outlook) Strong organisational skills and attention to detail Effective time management and the ability to prioritise tasks Reliable, proactive, and eager to learn Good communication skills, both written and verbal Ability to follow processes and work well as part of a team Location This is a fully office-based role in West Oxfordshire, with free parking facilities. The role requires a 15-minute walk from the bus stop to the office. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
Apr 18, 2026
Full time
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
Lift & Escalator Engineering Consultant Location: London / Sussex UK (with occasional travel) About the Company We are working with a highly respected independent engineering consultancy specialising in the vertical transportation of people and goods, including lifts, escalators, and specialist transportation systems. The company has built a strong reputation across the industry for delivering independent technical expertise, innovative solutions, and trusted advice to developers, property owners, consultants and facilities managers across the UK and internationally. The business is led by one of the most reputable and respected figures within the lift and escalator sector. The company prides itself on maintaining exceptionally high professional standards and fostering an environment where talented engineers can build long-term careers. This is an opportunity to join a consultancy that values expertise, invests in its people, and offers the right individual the chance to progress through the ranks and develop a lasting career within the industry . The Role Due to continued growth, our client is seeking a Lift & Escalator Consulting Engineer to join its expanding team. This role would suit an experienced lift industry professional looking to broaden their career within consultancy. The position involves providing independent technical advice, carrying out site surveys and audits, supporting project work, and liaising with clients and contractors. For the right individual, this role offers genuine career progression , with opportunities to grow into senior consultancy and leadership positions within the business. Key Responsibilities Carry out site inspections, surveys and technical assessments of lift and escalator installations Conduct maintenance audits and performance reviews of vertical transportation systems Review LOLER inspection reports and statutory documentation Provide technical advice on maintenance strategies, upgrades and modernisation projects Prepare technical reports, specifications and consultancy documentation Attend and run client meetings , ensuring clear communication and accurate minutes Liaise with clients, contractors, maintenance providers and project teams Assist in the management and delivery of consultancy projects Ensure compliance with current legislation, safety regulations and relevant industry standards Candidate Requirements Minimum 5 years experience in the lift and escalator industry to at least technician level (If only lift experience is held, escalator training will be provided) Minimum HNC in Lift, Mechanical or Electrical Engineering (Degree level or above preferred) Preferably IEng or CEng registered with the Engineering Council (ECUK) If not currently registered, a willingness to work towards this status Preferably a Fellow of a Professional Engineering Institution (PEI) Alternatively Associate Member or Member with a willingness to progress to Fellow status Sound knowledge of legislation and standards applicable to lifts and escalators Computer literate , particularly with Microsoft Office products Good interpersonal and communication skills Ability to run meetings and accurately record minutes A proactive attitude with a willingness to learn and develop The ability to recognise when support is required and ask for guidance Willingness to travel occasionally (sporadic and dependent on project workload) Salary & Benefits Salary depending on experience Car allowance Additional benefits package Professional development support Assistance towards professional accreditation and career progression Career Opportunity This role offers more than just a job. They are committed to supporting engineers who demonstrate dedication, professionalism and ambition. The right person will be supported in developing their expertise and progressing within the consultancy, building a long-term career with a highly respected organisation in the lift and escalator industry .
Apr 18, 2026
Full time
Lift & Escalator Engineering Consultant Location: London / Sussex UK (with occasional travel) About the Company We are working with a highly respected independent engineering consultancy specialising in the vertical transportation of people and goods, including lifts, escalators, and specialist transportation systems. The company has built a strong reputation across the industry for delivering independent technical expertise, innovative solutions, and trusted advice to developers, property owners, consultants and facilities managers across the UK and internationally. The business is led by one of the most reputable and respected figures within the lift and escalator sector. The company prides itself on maintaining exceptionally high professional standards and fostering an environment where talented engineers can build long-term careers. This is an opportunity to join a consultancy that values expertise, invests in its people, and offers the right individual the chance to progress through the ranks and develop a lasting career within the industry . The Role Due to continued growth, our client is seeking a Lift & Escalator Consulting Engineer to join its expanding team. This role would suit an experienced lift industry professional looking to broaden their career within consultancy. The position involves providing independent technical advice, carrying out site surveys and audits, supporting project work, and liaising with clients and contractors. For the right individual, this role offers genuine career progression , with opportunities to grow into senior consultancy and leadership positions within the business. Key Responsibilities Carry out site inspections, surveys and technical assessments of lift and escalator installations Conduct maintenance audits and performance reviews of vertical transportation systems Review LOLER inspection reports and statutory documentation Provide technical advice on maintenance strategies, upgrades and modernisation projects Prepare technical reports, specifications and consultancy documentation Attend and run client meetings , ensuring clear communication and accurate minutes Liaise with clients, contractors, maintenance providers and project teams Assist in the management and delivery of consultancy projects Ensure compliance with current legislation, safety regulations and relevant industry standards Candidate Requirements Minimum 5 years experience in the lift and escalator industry to at least technician level (If only lift experience is held, escalator training will be provided) Minimum HNC in Lift, Mechanical or Electrical Engineering (Degree level or above preferred) Preferably IEng or CEng registered with the Engineering Council (ECUK) If not currently registered, a willingness to work towards this status Preferably a Fellow of a Professional Engineering Institution (PEI) Alternatively Associate Member or Member with a willingness to progress to Fellow status Sound knowledge of legislation and standards applicable to lifts and escalators Computer literate , particularly with Microsoft Office products Good interpersonal and communication skills Ability to run meetings and accurately record minutes A proactive attitude with a willingness to learn and develop The ability to recognise when support is required and ask for guidance Willingness to travel occasionally (sporadic and dependent on project workload) Salary & Benefits Salary depending on experience Car allowance Additional benefits package Professional development support Assistance towards professional accreditation and career progression Career Opportunity This role offers more than just a job. They are committed to supporting engineers who demonstrate dedication, professionalism and ambition. The right person will be supported in developing their expertise and progressing within the consultancy, building a long-term career with a highly respected organisation in the lift and escalator industry .
Resolution Team Leader We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement. Position: Resolution Team Leader Salary: £42,149 per annum London weighted or £37,573 per annum regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 24 April 2026 Interviews: 30 April 2026, face to face About the role This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience. You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations. Key responsibilities include: Leading, coaching and developing a high performing resolutions team Managing complex and escalated complaints to ensure fair and timely outcomes Monitoring performance against KPIs including resolution times and customer satisfaction Driving quality and consistency across all complaint responses Ensuring compliance with complaints procedures and relevant regulatory frameworks Working with stakeholders to identify root causes and reduce complaint volumes Conducting regular one to ones, quality checks and targeted training to improve performance Embedding a culture of accountability, empathy and continuous improvement About you You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism. You will have: Proven experience leading or supervising a team in a customer service or complaints setting Experience handling complex and sensitive customer issues Strong communication skills with the ability to influence and provide constructive feedback A track record of coaching and developing team members The ability to drive performance and maintain high service standards Confidence using Microsoft Office including Excel and working with data Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve. They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development. Other roles you may have experience of could include: Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 18, 2026
Full time
Resolution Team Leader We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement. Position: Resolution Team Leader Salary: £42,149 per annum London weighted or £37,573 per annum regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 24 April 2026 Interviews: 30 April 2026, face to face About the role This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience. You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations. Key responsibilities include: Leading, coaching and developing a high performing resolutions team Managing complex and escalated complaints to ensure fair and timely outcomes Monitoring performance against KPIs including resolution times and customer satisfaction Driving quality and consistency across all complaint responses Ensuring compliance with complaints procedures and relevant regulatory frameworks Working with stakeholders to identify root causes and reduce complaint volumes Conducting regular one to ones, quality checks and targeted training to improve performance Embedding a culture of accountability, empathy and continuous improvement About you You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism. You will have: Proven experience leading or supervising a team in a customer service or complaints setting Experience handling complex and sensitive customer issues Strong communication skills with the ability to influence and provide constructive feedback A track record of coaching and developing team members The ability to drive performance and maintain high service standards Confidence using Microsoft Office including Excel and working with data Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve. They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development. Other roles you may have experience of could include: Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Make an impact in one of the UK's largest Indirect Tax teams Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed. Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Tax Manager, you'll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You'll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms' criteria and liaising with HMRC. You'll develop business and seek opportunities to ensure the continued growth of the team. This role is a key one and will work in close partnership with our Partners & Directors. You'll be someone with Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT Ability to manage a large and varied portfolio Ability and desire to actively seek opportunities for further work Experience of dealing directly with HMRC Experience of dealing with client senior management and key stakeholders Educated to degree level. CTA qualified or equivalent an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Make an impact in one of the UK's largest Indirect Tax teams Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed. Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Tax Manager, you'll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You'll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms' criteria and liaising with HMRC. You'll develop business and seek opportunities to ensure the continued growth of the team. This role is a key one and will work in close partnership with our Partners & Directors. You'll be someone with Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT Ability to manage a large and varied portfolio Ability and desire to actively seek opportunities for further work Experience of dealing directly with HMRC Experience of dealing with client senior management and key stakeholders Educated to degree level. CTA qualified or equivalent an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 18, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Duty Manager required for our client, a hotel, to join a busy operations team located in the outer Betchworth area of Surrey. As Duty Manager , candidates require a background at a supervisory level from within a hotel or similar. Preferably you will have held a supervisory / managerial role from within a busy Food and Beverage orientated property. This role will require previous experience of managing team members, Duty Management within Hotel hospitality experience is essential. 40 hours per week - 5 days out of 7 to include week-ends on a rota. The shift pattern will be on a rota - the early shift being 7 am to 3pm and the late starting 3pm to 11pm. Duties & Responsibilities of the Duty Manager: To undertake duty management shifts To set up conference rooms and functions according to the weekly function sheets. To have a good knowledge & understanding of the departments and to be able to assist in all areas of the hotel. Assist in coordinating wedding receptions and functions of up to 200 people. Stock checking of laundry, crockery and cutlery. Ensure the hotels Health & Safety Policy and Fire Policy is adhered to at all times. With the assistance of the HR team organise in-house training for the staff at the hotel. To understand the running of the financial budgets along with spreadsheets that need to be monitored and adjusted on a weekly basis. To ensure high customer service skills are always implemented throughout the hotel. To process suppliers orders for the hotel as and when required. Previous Duty Management within Hotel hospitality experience is essential. Microsoft Office and Excel experience is essential and understanding of financial budgets is desirable. Have a excellent level of customer service skills. Be a positive and ambitious professional. The salary for DUTY MANAGER is given as £26,436.80 - £30,000 / per annum / 40 hour week. In addition there is a possible 10% of salary incentive bonus scheme available, post probation period. Transport would be required due to location if you live in the local area due to the shift work. Other Company Benefits available. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 18, 2026
Full time
Duty Manager required for our client, a hotel, to join a busy operations team located in the outer Betchworth area of Surrey. As Duty Manager , candidates require a background at a supervisory level from within a hotel or similar. Preferably you will have held a supervisory / managerial role from within a busy Food and Beverage orientated property. This role will require previous experience of managing team members, Duty Management within Hotel hospitality experience is essential. 40 hours per week - 5 days out of 7 to include week-ends on a rota. The shift pattern will be on a rota - the early shift being 7 am to 3pm and the late starting 3pm to 11pm. Duties & Responsibilities of the Duty Manager: To undertake duty management shifts To set up conference rooms and functions according to the weekly function sheets. To have a good knowledge & understanding of the departments and to be able to assist in all areas of the hotel. Assist in coordinating wedding receptions and functions of up to 200 people. Stock checking of laundry, crockery and cutlery. Ensure the hotels Health & Safety Policy and Fire Policy is adhered to at all times. With the assistance of the HR team organise in-house training for the staff at the hotel. To understand the running of the financial budgets along with spreadsheets that need to be monitored and adjusted on a weekly basis. To ensure high customer service skills are always implemented throughout the hotel. To process suppliers orders for the hotel as and when required. Previous Duty Management within Hotel hospitality experience is essential. Microsoft Office and Excel experience is essential and understanding of financial budgets is desirable. Have a excellent level of customer service skills. Be a positive and ambitious professional. The salary for DUTY MANAGER is given as £26,436.80 - £30,000 / per annum / 40 hour week. In addition there is a possible 10% of salary incentive bonus scheme available, post probation period. Transport would be required due to location if you live in the local area due to the shift work. Other Company Benefits available. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Industry Collaboration Officer Education for Industry Training (part of Education for Industry Group) Full-Time Permanent Electra House - London, EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We have a fantastic opportunity at EFI Training for an Industry Collaboration Officer to join our dedicated Industry Collaboration Team. In this role, you'll act as the bridge between industry and education, working with leading fashion and beauty employers to create real-world experiences that help students launch meaningful careers. You'll support the delivery of high-quality enrichment for students at the Fashion Retail Academy and London College of Beauty Therapy, including coordinating industry experiences, talks, masterclasses, projects, mentoring programmes and industry placements. We welcome applications from candidates with transferable experience from industry, partnerships, events, outreach or education. About you Qualifications: Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above). Experience: Experience in an administrative role within a customer focused environment. It would be beneficial to have experience within either the beauty or retail industry and/or in education, employer engagement, partnerships, events, outreach or project-based roles. Skills: Excellent verbal and written communication skills and the ability to build and maintain effective working relationships with and influencing a range of different stakeholders and customers, such as students, industry managers and business owners. Values: Proactive and organised, with a collaborative, solutions-focused mindset and a genuine commitment to supporting people to succeed. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 5 May 2026. Interviews/Recruitment Day: Interviews will take place on Tuesday 12 May 2026 and will be held in person at FRA, Electra House, London, Moorgate EC2M 6SE. More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Apr 18, 2026
Full time
Industry Collaboration Officer Education for Industry Training (part of Education for Industry Group) Full-Time Permanent Electra House - London, EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We have a fantastic opportunity at EFI Training for an Industry Collaboration Officer to join our dedicated Industry Collaboration Team. In this role, you'll act as the bridge between industry and education, working with leading fashion and beauty employers to create real-world experiences that help students launch meaningful careers. You'll support the delivery of high-quality enrichment for students at the Fashion Retail Academy and London College of Beauty Therapy, including coordinating industry experiences, talks, masterclasses, projects, mentoring programmes and industry placements. We welcome applications from candidates with transferable experience from industry, partnerships, events, outreach or education. About you Qualifications: Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above). Experience: Experience in an administrative role within a customer focused environment. It would be beneficial to have experience within either the beauty or retail industry and/or in education, employer engagement, partnerships, events, outreach or project-based roles. Skills: Excellent verbal and written communication skills and the ability to build and maintain effective working relationships with and influencing a range of different stakeholders and customers, such as students, industry managers and business owners. Values: Proactive and organised, with a collaborative, solutions-focused mindset and a genuine commitment to supporting people to succeed. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 5 May 2026. Interviews/Recruitment Day: Interviews will take place on Tuesday 12 May 2026 and will be held in person at FRA, Electra House, London, Moorgate EC2M 6SE. More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you'll join a team that values innovation, collaboration, and your unique perspective. Here, you'll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that's redefining wealth management for the next generation. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks, ensuring operational excellence and regulatory compliance. You'll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment. Job responsibilities Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products. Conduct comprehensive risk assessments for product development and change initiatives. Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed. Provide training and guidance on control processes and risk management practices. Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars. Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions. Support operational risk practices and control programs, including committee reporting and risk mitigation. Review and analyze key metrics to inform on the health of the operational risk and control environment. Contribute to cross-departmental initiatives such as awareness programs and trainings. Required qualifications, capabilities, and skills Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management. Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives. Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. Experience partnering with business and stakeholders to manage remediation of operational risk issues. Strong understanding of wealth management products, regulations, and associated risks. Familiarity with trade lifecycle processes and ability to articulate control requirements (e.g. trade execution, capture and settlement). Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty. Ability to articulate key risks within business processes and translate these into risk and control heatmaps. Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Preferred qualifications, capabilities, and skills Experience using JIRA, Confluence, Alteryx, or CORE. Fluency in another European language. Bachelor's degree preferred. Experience leading small teams or coaching junior team members.
Apr 18, 2026
Full time
Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you'll join a team that values innovation, collaboration, and your unique perspective. Here, you'll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that's redefining wealth management for the next generation. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks, ensuring operational excellence and regulatory compliance. You'll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment. Job responsibilities Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products. Conduct comprehensive risk assessments for product development and change initiatives. Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed. Provide training and guidance on control processes and risk management practices. Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars. Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions. Support operational risk practices and control programs, including committee reporting and risk mitigation. Review and analyze key metrics to inform on the health of the operational risk and control environment. Contribute to cross-departmental initiatives such as awareness programs and trainings. Required qualifications, capabilities, and skills Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management. Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives. Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. Experience partnering with business and stakeholders to manage remediation of operational risk issues. Strong understanding of wealth management products, regulations, and associated risks. Familiarity with trade lifecycle processes and ability to articulate control requirements (e.g. trade execution, capture and settlement). Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty. Ability to articulate key risks within business processes and translate these into risk and control heatmaps. Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Preferred qualifications, capabilities, and skills Experience using JIRA, Confluence, Alteryx, or CORE. Fluency in another European language. Bachelor's degree preferred. Experience leading small teams or coaching junior team members.
