Senior Employee Relations Partner page is loaded Senior Employee Relations Partnerremote type: Flexlocations: United Kingdom, London: Ireland, Dublintime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Our Employee Relations team, part of the broader Talent Services and Employee Experience organisation, is a vital partner to the People Consultant team that supports Workday's employees across the EMEA region. We support Workday's organisational and business objectives by managing and resolving complex employee relations matters, with a strong focus on workplace investigations and disciplinaries. About the Role Leading complex, high-risk, and/or sensitive confidential investigations across EMEA related to employee issues and claims, including allegations of harassment, discrimination, retaliation, and other policy violations. Conducting end-to-end investigations-from intake and background research to conducting fair and objective interviews and debrief meetings. Analysing and synthesising evidence to make factual findings, preparing detailed investigative summaries, and presenting verbal and/or written debriefs to relevant stakeholders. Supporting misconduct disciplinary processes across EMEA, ensuring robust practices and strict regional compliance. Leading on conflict management support, including mediation. Advising and influencing business leaders and HR partners on appropriate actions and recommendations following investigations, balancing legal compliance with business needs. Leveraging strong analytical skills to identify systemic issues and trends from ER data/metrics, and partnering with key stakeholders to develop proactive solutions and training programmes. Building and maintaining strong relationships with business groups, including employees, managers, HR, and Legal, to ensure seamless collaboration throughout the ER processes. Anticipating the broader impact of investigative findings and recommendations, identifying alternate courses of action, and facilitating alignment with key stakeholders. Partnering with in-house Employment Counsel to navigate legal complexities across ER processes and mitigate risk to the company. Initiating a proactive approach to ER by designing leadership modules on management practices and policy compliance based on ER trends and themes. About You Basic Qualifications 7+ years of HR experience 5+ years directly managing complex employee relations issues and conducting investigations end-to-end Extensive expertise in managing complex employee relations issues across EMEA, with a demonstrated history of leading end-to-end workplace investigations, disciplinaries, appeals and managing conflict resolution cases. Experience advising all levels of management on complex employee relations decisions and policy application. MBA/MA or JD preferredOther Qualifications Excellent knowledge of current employment law and best practices in investigations, disciplinaries, appeals, conflict resolution, balancing legal compliance with business needs. Strong analytical and critical thinking skills, with an ability to analyse evidence and identify the root causes of problems. Exceptional ability to maintain discretion and sound judgement while managing sensitive information and complex decisions. Exceptional coaching, facilitation, and conflict resolution skills. Strong influencing skills that leverage business acumen, expertise, and data. Ability to finalise complex investigations quickly to minimise disruption within the organisation. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
Apr 20, 2026
Full time
Senior Employee Relations Partner page is loaded Senior Employee Relations Partnerremote type: Flexlocations: United Kingdom, London: Ireland, Dublintime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Our Employee Relations team, part of the broader Talent Services and Employee Experience organisation, is a vital partner to the People Consultant team that supports Workday's employees across the EMEA region. We support Workday's organisational and business objectives by managing and resolving complex employee relations matters, with a strong focus on workplace investigations and disciplinaries. About the Role Leading complex, high-risk, and/or sensitive confidential investigations across EMEA related to employee issues and claims, including allegations of harassment, discrimination, retaliation, and other policy violations. Conducting end-to-end investigations-from intake and background research to conducting fair and objective interviews and debrief meetings. Analysing and synthesising evidence to make factual findings, preparing detailed investigative summaries, and presenting verbal and/or written debriefs to relevant stakeholders. Supporting misconduct disciplinary processes across EMEA, ensuring robust practices and strict regional compliance. Leading on conflict management support, including mediation. Advising and influencing business leaders and HR partners on appropriate actions and recommendations following investigations, balancing legal compliance with business needs. Leveraging strong analytical skills to identify systemic issues and trends from ER data/metrics, and partnering with key stakeholders to develop proactive solutions and training programmes. Building and maintaining strong relationships with business groups, including employees, managers, HR, and Legal, to ensure seamless collaboration throughout the ER processes. Anticipating the broader impact of investigative findings and recommendations, identifying alternate courses of action, and facilitating alignment with key stakeholders. Partnering with in-house Employment Counsel to navigate legal complexities across ER processes and mitigate risk to the company. Initiating a proactive approach to ER by designing leadership modules on management practices and policy compliance based on ER trends and themes. About You Basic Qualifications 7+ years of HR experience 5+ years directly managing complex employee relations issues and conducting investigations end-to-end Extensive expertise in managing complex employee relations issues across EMEA, with a demonstrated history of leading end-to-end workplace investigations, disciplinaries, appeals and managing conflict resolution cases. Experience advising all levels of management on complex employee relations decisions and policy application. MBA/MA or JD preferredOther Qualifications Excellent knowledge of current employment law and best practices in investigations, disciplinaries, appeals, conflict resolution, balancing legal compliance with business needs. Strong analytical and critical thinking skills, with an ability to analyse evidence and identify the root causes of problems. Exceptional ability to maintain discretion and sound judgement while managing sensitive information and complex decisions. Exceptional coaching, facilitation, and conflict resolution skills. Strong influencing skills that leverage business acumen, expertise, and data. Ability to finalise complex investigations quickly to minimise disruption within the organisation. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
About the Role Are you a commercially astute professional with a passion for aviation, engineering, or high-value technical industries? We are seeking a proactive Commercial Officer to join our dynamic Commercial Business team on a maternity cover contract (6-12 Month Fixed-Term Contract). This is a unique opportunity to gain extensive exposure to commercial operations within a leading organisation specialising in helicopter sales, completions, maintenance, training, and support services. The Oxford site serves as a major hub for civil and military aviation activities, offering integrated capabilities including design, customisation, installation, flight testing, certification, and technical support. Key Responsibilities Contract Execution & Management Manage the end-to-end execution of "By the Hour" service contracts from initiation to close-out. Lead the drafting and development of service offers and associated contract documentation. Act as the primary commercial contact for Customer Support Managers or Sales Managers. Lead negotiations for contract amendments and changes. Performance & Financial Oversight Monitor contractual performance and support pricing renewal processes to ensure continued profitability. Track aircraft flying hours to ensure accurate and timely invoicing. Update and validate business cases in response to contractual changes. Produce clear, concise performance reports for senior leadership, covering schedule, profit, risk, and other key metrics. Continuous Improvement & Cross-Functional Support Develop and maintain contract registers to support renewal processes. Support other Commercial and Offers Managers based on business priorities and workload. Contribute to the continuous improvement of commercial and contract management methodologies. About You This role is ideal for someone who thrives in a fast-paced, technical environment and enjoys solving complex commercial challenges. You will need to balance independent working with strong collaborative skills across multiple stakeholder groups-from shop floor teams to senior leaders. Essential Skills & Experience Bachelor's or Master's degree in Business, Engineering, Aerospace Management, or related field. Proven experience in a commercial or contract management role, with strong financial and analytical capability. Demonstrable experience supporting contract negotiations. Excellent communication and interpersonal skills, with the ability to influence and build strong relationships. Highly organised, detail-oriented, and capable of managing multiple contracts simultaneously. Strong MS Office and Google Workspace skills. A proactive, solutions-focused mindset with a talent for identifying and mitigating commercial risks. Willingness to travel occasionally within the UK and Europe. Desirable Skills Broad understanding of the global aviation or aerospace sector, or other complex engineering industries. Experience managing full contract lifecycles. Strong understanding of contract law and its practical application. Ability to juggle multiple priorities based on business needs. Additional Requirements Ability to obtain DBS and Security Clearance. Compliance with Export Control requirements. Proof of right to work in the UK.
Apr 20, 2026
Full time
About the Role Are you a commercially astute professional with a passion for aviation, engineering, or high-value technical industries? We are seeking a proactive Commercial Officer to join our dynamic Commercial Business team on a maternity cover contract (6-12 Month Fixed-Term Contract). This is a unique opportunity to gain extensive exposure to commercial operations within a leading organisation specialising in helicopter sales, completions, maintenance, training, and support services. The Oxford site serves as a major hub for civil and military aviation activities, offering integrated capabilities including design, customisation, installation, flight testing, certification, and technical support. Key Responsibilities Contract Execution & Management Manage the end-to-end execution of "By the Hour" service contracts from initiation to close-out. Lead the drafting and development of service offers and associated contract documentation. Act as the primary commercial contact for Customer Support Managers or Sales Managers. Lead negotiations for contract amendments and changes. Performance & Financial Oversight Monitor contractual performance and support pricing renewal processes to ensure continued profitability. Track aircraft flying hours to ensure accurate and timely invoicing. Update and validate business cases in response to contractual changes. Produce clear, concise performance reports for senior leadership, covering schedule, profit, risk, and other key metrics. Continuous Improvement & Cross-Functional Support Develop and maintain contract registers to support renewal processes. Support other Commercial and Offers Managers based on business priorities and workload. Contribute to the continuous improvement of commercial and contract management methodologies. About You This role is ideal for someone who thrives in a fast-paced, technical environment and enjoys solving complex commercial challenges. You will need to balance independent working with strong collaborative skills across multiple stakeholder groups-from shop floor teams to senior leaders. Essential Skills & Experience Bachelor's or Master's degree in Business, Engineering, Aerospace Management, or related field. Proven experience in a commercial or contract management role, with strong financial and analytical capability. Demonstrable experience supporting contract negotiations. Excellent communication and interpersonal skills, with the ability to influence and build strong relationships. Highly organised, detail-oriented, and capable of managing multiple contracts simultaneously. Strong MS Office and Google Workspace skills. A proactive, solutions-focused mindset with a talent for identifying and mitigating commercial risks. Willingness to travel occasionally within the UK and Europe. Desirable Skills Broad understanding of the global aviation or aerospace sector, or other complex engineering industries. Experience managing full contract lifecycles. Strong understanding of contract law and its practical application. Ability to juggle multiple priorities based on business needs. Additional Requirements Ability to obtain DBS and Security Clearance. Compliance with Export Control requirements. Proof of right to work in the UK.
HR Operations Manager (Hybrid) needed in Taunton, £28.56ph PAYE - Reference: OR25554 Hybrid with 2 to 3 days office-based The Interim HR Operations Manager will provide senior level operational leadership across the HR Operations service, with a particular focus on stabilising, developing and embedding the Reward function during a period of organisational transition. The role will ensure high quality delivery of core HR operational services, lead continuous improvement activity, and strengthen service wide processes, systems and governance. The post holder will manage and develop the Pay & Reward team, oversee establishment management processes, and work collaboratively across HR to support effective, consistent, and efficient people management practices. This interim role is critical in supporting organisational readiness for the Total Pay & Reward Programme, ensuring interdependencies are managed and that BAU service quality is maintained. Provide senior level operational support across HR Operations, contributing to the delivery of a cohesive, customer focused HR service. Lead service wide improvement activity, identifying opportunities to streamline processes, reduce silos, and build consistency in ways of working. Provide expertise in HR operations process redesign, working with colleagues across the organisation to simplify workflows and improve digital enablement. Support the Head of HR Operations with operational oversight, risk identification, service prioritisation, and management of cross cutting issues. Lead the Pay & Reward team to deliver an effective, professional and responsive reward service. Oversee a robust job evaluation process ensuring fairness, consistency and compliance with policy. Maintain up to date approaches to reward, benefits and recognition, keeping strategies under review to support attraction and retention. Manage the day to day delivery, communication and marketing of staff benefit schemes. Oversee the establishment control framework in partnership with HR and Finance colleagues, ensuring high quality data, governance and reporting. Lead the allowance request and approval processes, ensuring transparency, risk monitoring and appropriate escalation where needed. Commission or procure external reward or benchmarking support when required, ensuring compliance with procurement and corporate policies. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
Apr 20, 2026
Full time
HR Operations Manager (Hybrid) needed in Taunton, £28.56ph PAYE - Reference: OR25554 Hybrid with 2 to 3 days office-based The Interim HR Operations Manager will provide senior level operational leadership across the HR Operations service, with a particular focus on stabilising, developing and embedding the Reward function during a period of organisational transition. The role will ensure high quality delivery of core HR operational services, lead continuous improvement activity, and strengthen service wide processes, systems and governance. The post holder will manage and develop the Pay & Reward team, oversee establishment management processes, and work collaboratively across HR to support effective, consistent, and efficient people management practices. This interim role is critical in supporting organisational readiness for the Total Pay & Reward Programme, ensuring interdependencies are managed and that BAU service quality is maintained. Provide senior level operational support across HR Operations, contributing to the delivery of a cohesive, customer focused HR service. Lead service wide improvement activity, identifying opportunities to streamline processes, reduce silos, and build consistency in ways of working. Provide expertise in HR operations process redesign, working with colleagues across the organisation to simplify workflows and improve digital enablement. Support the Head of HR Operations with operational oversight, risk identification, service prioritisation, and management of cross cutting issues. Lead the Pay & Reward team to deliver an effective, professional and responsive reward service. Oversee a robust job evaluation process ensuring fairness, consistency and compliance with policy. Maintain up to date approaches to reward, benefits and recognition, keeping strategies under review to support attraction and retention. Manage the day to day delivery, communication and marketing of staff benefit schemes. Oversee the establishment control framework in partnership with HR and Finance colleagues, ensuring high quality data, governance and reporting. Lead the allowance request and approval processes, ensuring transparency, risk monitoring and appropriate escalation where needed. Commission or procure external reward or benchmarking support when required, ensuring compliance with procurement and corporate policies. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
Location: Reading (up to 2 days per week onsite) Contract Length: 6 months (possibility of extension) Security Clearance: SC Clearance (essential) IR35 Status: In Scope Rates: £18.16 per hour Umbrella About the Role We are seeking two HR Advisors to provide administrative and data entry support within a busy HR team. This role offers the chance to work on a variety of HR transactions and act as a first point of contact for employees and managers. The position requires attention to detail, confidentiality, and strong organizational skills, with at least one day per week onsite and additional touchpoints as needed. This role is ideal for candidates with experience in HR administration who are comfortable handling sensitive information and delivering high-quality, accurate HR support. Key Responsibilities Deliver timely and accurate transactional HR services Maintain and update HR systems with precise data entry Provide first point of contact support via email, telephone, and face-to-face interactions Maintain workload trackers and support reporting on HR service performance Support line managers, employees, and candidates in using HR self-service tools Produce accurate documentation using approved templates Support ad hoc HR projects and initiatives Cover for colleagues during absences or peak workloads Identify opportunities for process improvement and efficiency Maintain confidentiality and comply with data privacy regulations Essential Skills & Experience Proven experience in an HR or administrative role Proficiency in HR software and Microsoft Office Suite Experience in data entry Excellent attention to detail Strong communication and interpersonal skills Self-motivated with ability to manage repetitive tasks and deadlines Planning and organizational abilities Desirable: Some experience using Workday Security & Eligibility SC Clearance is essential Candidates must be British citizens and have resided in the UK for the past five years
Apr 20, 2026
Contractor
Location: Reading (up to 2 days per week onsite) Contract Length: 6 months (possibility of extension) Security Clearance: SC Clearance (essential) IR35 Status: In Scope Rates: £18.16 per hour Umbrella About the Role We are seeking two HR Advisors to provide administrative and data entry support within a busy HR team. This role offers the chance to work on a variety of HR transactions and act as a first point of contact for employees and managers. The position requires attention to detail, confidentiality, and strong organizational skills, with at least one day per week onsite and additional touchpoints as needed. This role is ideal for candidates with experience in HR administration who are comfortable handling sensitive information and delivering high-quality, accurate HR support. Key Responsibilities Deliver timely and accurate transactional HR services Maintain and update HR systems with precise data entry Provide first point of contact support via email, telephone, and face-to-face interactions Maintain workload trackers and support reporting on HR service performance Support line managers, employees, and candidates in using HR self-service tools Produce accurate documentation using approved templates Support ad hoc HR projects and initiatives Cover for colleagues during absences or peak workloads Identify opportunities for process improvement and efficiency Maintain confidentiality and comply with data privacy regulations Essential Skills & Experience Proven experience in an HR or administrative role Proficiency in HR software and Microsoft Office Suite Experience in data entry Excellent attention to detail Strong communication and interpersonal skills Self-motivated with ability to manage repetitive tasks and deadlines Planning and organizational abilities Desirable: Some experience using Workday Security & Eligibility SC Clearance is essential Candidates must be British citizens and have resided in the UK for the past five years
Overview The Performance Team has a group of analysts who work together to meet the reporting needs of the department. Each performance analyst will have a main area of focus, relating to either Education, Social Care or Youth Justice Services. Analysts are also expected to work flexibly across these service areas, as directed, to meet the needs of the department and to continuously improve knowledge and skills across the team. MAIN PURPOSE Co-ordinate and deliver data collections and statutory returns in order to meet the information needs of the Children, Schools and Families department. Extract data from case management and other systems used by the department or central government to develop reports, using analytical techniques, ensuring accuracy, clarity and timeliness. Develop and contribute to the co-ordination and production of management information, analysis and dissemination to internal and external customers. Maintain and develop shared systems in order to improve the supply and use of high-quality data across the department. MAIN DUTIES AND RESPONSIBILITIES Responsible to the Performance Manager for matters relating to data collection, research, and statistical analysis including: Co-ordination of elements of data collection across the department as assigned. The facilitation of training and attendance at performance reporting meetings as required. Management of the collection and collation of assigned statutory returns as well as other local performance indicators. Production of data reports, which are accurate, clear, timely and fit for purpose for use within the department, corporate reporting or for partnership use (e.g. Merton s Safeguarding Children Board). Continuous improvement of data quality through case management and information systems including shared information systems. Continuous improvement of data visualisation and accessibility. To work on a wide range of information systems across children services, ensuring inter-operability with team colleagues and that data from diverse systems is pulled together, cleansed and analysed. To carry out duties in accordance with government / departmental guidance, local and national safeguarding guidance. To comply and work within Freedom of Information Law, Data protection Law and Caldecott guidance. Contribute to cross team objectives and projects within the department and corporately. Contribute to the formulation and implementation of the team business plan. Ensure security and confidentiality of all data as necessary, especially with regard to electronic data transfer. Comply with Corporate and Departmental Health and Safety policies and procedures. Ensure the Council s Equal Opportunities and Disability Discrimination Policies are adhered to Ensure that the Authority s aims regarding customer awareness are achieved. Undertake any other duties as may, from time to time, be required by division s managers providing they are commensurate with general duties and grading of the post. A good understanding of data protection, Freedom of Information and Caldecott Law and Guidance. A good working knowledge of databases / case management systems such as Mosaic, Core + or Synergy. A strong knowledge of reporting requirements and processes for either Education, Social Care or Youth Justice statutory returns. An understanding of the current legislation concerning either Education, Social Care or Youth Justice reporting and monitoring. Person Specification Knowledge Skills Effective problem-solving skills and the ability to analyse and evaluate information and apply criteria to make judgements. Excellent ICT skills, which must include Excel, with an ability to use these for analytical purposes. Expertise in data visualisation, ideally with a good working knowledge of PowerBI Good interpersonal skills including an ability to work collaboratively and effectively within the team, across departments and schools. Good communications skills, both verbal and written and an ability to translate complex developments into accessible language. Ability to take ownership for supporting and delivering improvements in data quality Strong performance management skills to contribute positively to corporate and departmental performance monitoring requirements. Ability to work collaboratively across divisional / departmental / partnership projects and teams. Ability to comply with corporate equal opportunities and health and safety policies / procedures and ensure that the authority s aims regarding customer awareness are achieved. To develop and maintain links with other council officers and external agencies in order to link the departments data with other datasets including those of partners. Experience Experience of successful collection, analysis, utilisation of data and the production of a range of statistical reports from children s social care, youth justice and / or education systems.
Apr 20, 2026
Contractor
Overview The Performance Team has a group of analysts who work together to meet the reporting needs of the department. Each performance analyst will have a main area of focus, relating to either Education, Social Care or Youth Justice Services. Analysts are also expected to work flexibly across these service areas, as directed, to meet the needs of the department and to continuously improve knowledge and skills across the team. MAIN PURPOSE Co-ordinate and deliver data collections and statutory returns in order to meet the information needs of the Children, Schools and Families department. Extract data from case management and other systems used by the department or central government to develop reports, using analytical techniques, ensuring accuracy, clarity and timeliness. Develop and contribute to the co-ordination and production of management information, analysis and dissemination to internal and external customers. Maintain and develop shared systems in order to improve the supply and use of high-quality data across the department. MAIN DUTIES AND RESPONSIBILITIES Responsible to the Performance Manager for matters relating to data collection, research, and statistical analysis including: Co-ordination of elements of data collection across the department as assigned. The facilitation of training and attendance at performance reporting meetings as required. Management of the collection and collation of assigned statutory returns as well as other local performance indicators. Production of data reports, which are accurate, clear, timely and fit for purpose for use within the department, corporate reporting or for partnership use (e.g. Merton s Safeguarding Children Board). Continuous improvement of data quality through case management and information systems including shared information systems. Continuous improvement of data visualisation and accessibility. To work on a wide range of information systems across children services, ensuring inter-operability with team colleagues and that data from diverse systems is pulled together, cleansed and analysed. To carry out duties in accordance with government / departmental guidance, local and national safeguarding guidance. To comply and work within Freedom of Information Law, Data protection Law and Caldecott guidance. Contribute to cross team objectives and projects within the department and corporately. Contribute to the formulation and implementation of the team business plan. Ensure security and confidentiality of all data as necessary, especially with regard to electronic data transfer. Comply with Corporate and Departmental Health and Safety policies and procedures. Ensure the Council s Equal Opportunities and Disability Discrimination Policies are adhered to Ensure that the Authority s aims regarding customer awareness are achieved. Undertake any other duties as may, from time to time, be required by division s managers providing they are commensurate with general duties and grading of the post. A good understanding of data protection, Freedom of Information and Caldecott Law and Guidance. A good working knowledge of databases / case management systems such as Mosaic, Core + or Synergy. A strong knowledge of reporting requirements and processes for either Education, Social Care or Youth Justice statutory returns. An understanding of the current legislation concerning either Education, Social Care or Youth Justice reporting and monitoring. Person Specification Knowledge Skills Effective problem-solving skills and the ability to analyse and evaluate information and apply criteria to make judgements. Excellent ICT skills, which must include Excel, with an ability to use these for analytical purposes. Expertise in data visualisation, ideally with a good working knowledge of PowerBI Good interpersonal skills including an ability to work collaboratively and effectively within the team, across departments and schools. Good communications skills, both verbal and written and an ability to translate complex developments into accessible language. Ability to take ownership for supporting and delivering improvements in data quality Strong performance management skills to contribute positively to corporate and departmental performance monitoring requirements. Ability to work collaboratively across divisional / departmental / partnership projects and teams. Ability to comply with corporate equal opportunities and health and safety policies / procedures and ensure that the authority s aims regarding customer awareness are achieved. To develop and maintain links with other council officers and external agencies in order to link the departments data with other datasets including those of partners. Experience Experience of successful collection, analysis, utilisation of data and the production of a range of statistical reports from children s social care, youth justice and / or education systems.
Customer Success Manager (EMEA) Job Description About Notabene Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if You've directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Nice to Have Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products
Apr 20, 2026
Full time
Customer Success Manager (EMEA) Job Description About Notabene Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if You've directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Nice to Have Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products
Senior Tax Manager - Advisory Worthing (with hybrid working across Sussex offices) £55,000 - £65,000 (depending on experience) Are you an experienced tax professional who enjoys leading advisory work, building strong client relationships, and having a genuine impact on business decisions? We're working with a well-established and growing accountancy group in the South East, part of a wider national network, who are looking to appoint a Senior Tax Manager into their collaborative advisory team. This role offers a great mix of autonomy, variety, and high-quality client exposure, across both corporate and personal tax. The Role You'll play a key role within the Tax Advisory team, working closely with colleagues across Business Services and Audit to deliver commercially focused advice. Your responsibilities will include: Acting as a senior point of contact for a varied client portfolio, building trusted relationships Leading and delivering advisory projects across corporate and personal tax Reviewing complex corporation tax matters and providing strategic input Advising on areas including: Corporate restructuring EMI schemes Owner-managed business tax planning Remuneration and profit extraction Succession planning, CGT and IHT matters Supporting clients through key stages of the business lifecycle, including growth and exit Working collaboratively across teams to deliver a seamless client experience Coaching and developing junior team members About You Strong background in accountancy practice tax (essential) Experience across both corporate and personal tax Confident delivering advisory work and managing more complex client needs CTA qualified preferred, although ATT / ACA / ACCA qualified candidates with strong experience will be considered Strong communication skills and the ability to build lasting relationships Why This Role? A strong focus on advisory work, with real variety A collaborative, people-focused culture across multiple offices Clear progression opportunities within a growing group Flexible, hybrid working environment The Package Hybrid working (typically 3 days office / 2 from home) 9% pension contribution Private medical insurance Paid overtime or time off in lieu Holiday purchase scheme Referral bonuses up to £5,000 Health cash plan and wellbeing support Retail and lifestyle discounts Relaxed working environment About the Firm A leading independent firm in the South East, known for delivering high-quality advice to a diverse client base. As part of a wider national group, they offer the scale of a larger network while maintaining a supportive, people-first culture. Interested? If you're looking for a role where you can lead on advisory work, build strong client relationships, and be part of a collaborative and supportive team, we'd love to hear from you. Get in touch for a confidential conversation.
Apr 20, 2026
Full time
Senior Tax Manager - Advisory Worthing (with hybrid working across Sussex offices) £55,000 - £65,000 (depending on experience) Are you an experienced tax professional who enjoys leading advisory work, building strong client relationships, and having a genuine impact on business decisions? We're working with a well-established and growing accountancy group in the South East, part of a wider national network, who are looking to appoint a Senior Tax Manager into their collaborative advisory team. This role offers a great mix of autonomy, variety, and high-quality client exposure, across both corporate and personal tax. The Role You'll play a key role within the Tax Advisory team, working closely with colleagues across Business Services and Audit to deliver commercially focused advice. Your responsibilities will include: Acting as a senior point of contact for a varied client portfolio, building trusted relationships Leading and delivering advisory projects across corporate and personal tax Reviewing complex corporation tax matters and providing strategic input Advising on areas including: Corporate restructuring EMI schemes Owner-managed business tax planning Remuneration and profit extraction Succession planning, CGT and IHT matters Supporting clients through key stages of the business lifecycle, including growth and exit Working collaboratively across teams to deliver a seamless client experience Coaching and developing junior team members About You Strong background in accountancy practice tax (essential) Experience across both corporate and personal tax Confident delivering advisory work and managing more complex client needs CTA qualified preferred, although ATT / ACA / ACCA qualified candidates with strong experience will be considered Strong communication skills and the ability to build lasting relationships Why This Role? A strong focus on advisory work, with real variety A collaborative, people-focused culture across multiple offices Clear progression opportunities within a growing group Flexible, hybrid working environment The Package Hybrid working (typically 3 days office / 2 from home) 9% pension contribution Private medical insurance Paid overtime or time off in lieu Holiday purchase scheme Referral bonuses up to £5,000 Health cash plan and wellbeing support Retail and lifestyle discounts Relaxed working environment About the Firm A leading independent firm in the South East, known for delivering high-quality advice to a diverse client base. As part of a wider national group, they offer the scale of a larger network while maintaining a supportive, people-first culture. Interested? If you're looking for a role where you can lead on advisory work, build strong client relationships, and be part of a collaborative and supportive team, we'd love to hear from you. Get in touch for a confidential conversation.
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
Apr 20, 2026
Full time
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
Audit Senior Poole £38,000 - £42,000 Looking to unlock your potential and advance your audit career? In this role, you'll lead diverse and significant client assignments, gaining invaluable experience and exposure. You'll mentor Audit Seniors and Trainees, developing your leadership capability, while benefiting from highly regarded development programmes, continuous support, and bespoke training aligned to your career goals. What's great about this Audit Senior role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Senior: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: You'll be joining a well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 20, 2026
Full time
Audit Senior Poole £38,000 - £42,000 Looking to unlock your potential and advance your audit career? In this role, you'll lead diverse and significant client assignments, gaining invaluable experience and exposure. You'll mentor Audit Seniors and Trainees, developing your leadership capability, while benefiting from highly regarded development programmes, continuous support, and bespoke training aligned to your career goals. What's great about this Audit Senior role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Senior: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: You'll be joining a well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Energy Manager - With Local Authority. initially 3 months , with possible extension. WFH upto 3 days per week ( dependant on in person meetings that week ) Rate per day , guide is 300.00 to 350.00 per day Umbrella. if candidate ticks all boxes there could be some flexibility. Purpose and impact: To be principal expert on energy provision and management, leading work on effectively securing and managing energy for the Council and its partners, and on the development and implementation of programmes and strategies that will support the Council with reaching net zero. You will work closely with officers, contractors, stakeholders and elected members to ensure that the highest standards are achieved within the constraints of time and budget. This role includes the responsibilities listed below: Lead and direct the Energy team, overseeing the strategic work plan to ensure that services are proactively and collaboratively delivered on behalf of the client Establish appropriate project management and reporting arrangements, including regular reports and briefings for key staff, senior officers and Members to ensure that the programme is progressed and implemented according to agreed agendas and targets and within agreed budgets and timescales. Monitor and report on key environmental data to support performance management, decision making and target setting. Manage Council's utilities contracts to ensure compliance and effectiveness. This includes: Procuring and managing contracts that will achieve best value for the client while supporting the efforts to achieve net zero by 2030. Plan, monitor, regulate and manage energy use in Council's estate. Ensure that the Council is adopting best practice and complying with its statutory and regulatory roles. Setting and managing yearly utilities budgets. Ensuring all bills are processed on time to avoid penalties and third parties are recharged for their share of utilities consumption. Manage the Council's Estate Climate Strategy. This includes: Monitoring, reviewing and updating the Strategy and associated action plan to ensure they are fit for purpose and that appropriate progress is being made against delivery aims. Sustain a team and working environment capable of meeting the programme objectives. Developing, project managing and implementing energy efficiency programmes to help the Client achieve energy savings, decarbonise estate and meet budgets. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 19, 2026
Contractor
Energy Manager - With Local Authority. initially 3 months , with possible extension. WFH upto 3 days per week ( dependant on in person meetings that week ) Rate per day , guide is 300.00 to 350.00 per day Umbrella. if candidate ticks all boxes there could be some flexibility. Purpose and impact: To be principal expert on energy provision and management, leading work on effectively securing and managing energy for the Council and its partners, and on the development and implementation of programmes and strategies that will support the Council with reaching net zero. You will work closely with officers, contractors, stakeholders and elected members to ensure that the highest standards are achieved within the constraints of time and budget. This role includes the responsibilities listed below: Lead and direct the Energy team, overseeing the strategic work plan to ensure that services are proactively and collaboratively delivered on behalf of the client Establish appropriate project management and reporting arrangements, including regular reports and briefings for key staff, senior officers and Members to ensure that the programme is progressed and implemented according to agreed agendas and targets and within agreed budgets and timescales. Monitor and report on key environmental data to support performance management, decision making and target setting. Manage Council's utilities contracts to ensure compliance and effectiveness. This includes: Procuring and managing contracts that will achieve best value for the client while supporting the efforts to achieve net zero by 2030. Plan, monitor, regulate and manage energy use in Council's estate. Ensure that the Council is adopting best practice and complying with its statutory and regulatory roles. Setting and managing yearly utilities budgets. Ensuring all bills are processed on time to avoid penalties and third parties are recharged for their share of utilities consumption. Manage the Council's Estate Climate Strategy. This includes: Monitoring, reviewing and updating the Strategy and associated action plan to ensure they are fit for purpose and that appropriate progress is being made against delivery aims. Sustain a team and working environment capable of meeting the programme objectives. Developing, project managing and implementing energy efficiency programmes to help the Client achieve energy savings, decarbonise estate and meet budgets. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Apr 19, 2026
Full time
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 19, 2026
Full time
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Project Manager Must have Rail Digital/Ticketing Experience Outside IR35 Outside IR35 - Must have Rail Digital/Ticketing Experience - Hybrid 3 days on site in London, 2 remote. We are seeking an experienced Project Manager to support a major UK digital transformation programme focused on online retail and ticketing services. To be considered, candidates must have previous experience working within the rail digital space and/or with ticket issuing systems (TIS). This is an essential requirement. This is an exciting opportunity to join a high-profile programme at a critical stage, supporting planning, governance, procurement readiness, and mobilisation ahead of implementation. Essential Experience (Must Have) Previous experience working in the rail digital environment Experience with Ticket Issuing Systems (TIS) and/or online rail retail platforms Strong understanding of the GB rail digital ticketing ecosystem Proven Project Management experience within complex transformation programmes Experience managing governance, reporting, RAID logs, plans, and project controls Strong stakeholder management across multiple organisations and senior stakeholders Key Responsibilities Ensure project governance, reporting, risk management, and documentation are robust and timely Maintain the integrated project plan and critical path Support programme approvals, milestones, and key delivery gates Coordinate stakeholders, suppliers, and partner organisations Manage dependencies across multiple workstreams Maintain RAID logs, action logs, assumptions logs, and project artefacts Support weekly reporting cycles, steering packs, and management updates Provide project office support including SharePoint administration, onboarding packs, calendars, and mailbox management Assist the wider programme team with planning and coordination activity as required Desirable Experience Experience within rail fares, ticketing, retail, or customer digital platforms Experience supporting procurement exercises and supplier mobilisation Experience working within government, public sector, or regulated environments Strong knowledge of Smartsheet, SharePoint, PowerPoint, and Microsoft Office
Apr 19, 2026
Contractor
Project Manager Must have Rail Digital/Ticketing Experience Outside IR35 Outside IR35 - Must have Rail Digital/Ticketing Experience - Hybrid 3 days on site in London, 2 remote. We are seeking an experienced Project Manager to support a major UK digital transformation programme focused on online retail and ticketing services. To be considered, candidates must have previous experience working within the rail digital space and/or with ticket issuing systems (TIS). This is an essential requirement. This is an exciting opportunity to join a high-profile programme at a critical stage, supporting planning, governance, procurement readiness, and mobilisation ahead of implementation. Essential Experience (Must Have) Previous experience working in the rail digital environment Experience with Ticket Issuing Systems (TIS) and/or online rail retail platforms Strong understanding of the GB rail digital ticketing ecosystem Proven Project Management experience within complex transformation programmes Experience managing governance, reporting, RAID logs, plans, and project controls Strong stakeholder management across multiple organisations and senior stakeholders Key Responsibilities Ensure project governance, reporting, risk management, and documentation are robust and timely Maintain the integrated project plan and critical path Support programme approvals, milestones, and key delivery gates Coordinate stakeholders, suppliers, and partner organisations Manage dependencies across multiple workstreams Maintain RAID logs, action logs, assumptions logs, and project artefacts Support weekly reporting cycles, steering packs, and management updates Provide project office support including SharePoint administration, onboarding packs, calendars, and mailbox management Assist the wider programme team with planning and coordination activity as required Desirable Experience Experience within rail fares, ticketing, retail, or customer digital platforms Experience supporting procurement exercises and supplier mobilisation Experience working within government, public sector, or regulated environments Strong knowledge of Smartsheet, SharePoint, PowerPoint, and Microsoft Office
We re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage the Charity s Merton counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people s mental health across South London. All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms. Applying for the Posts In the Recruitment pack you will find the Job Description and Person Specification for the Service Managers roles. To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025 . We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application. Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Apr 19, 2026
Full time
We re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage the Charity s Merton counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people s mental health across South London. All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms. Applying for the Posts In the Recruitment pack you will find the Job Description and Person Specification for the Service Managers roles. To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025 . We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application. Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Location: Central London Reports to: Associate Director - Facilities Management About the Role We are seeking a dynamic and accomplished Senior Facilities Management professional to become an integral member of our London team. This is a unique opportunity to assume responsibility for Brettenham House, one of the city's most prestigious new office developments. You will play a pivotal role in managing this landmark property, ensuring its reputation for excellence is upheld and developed. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self motivate and prioritise are an absolute must. We are offering a real opportunity to grow within a company with a reputation of promoting and growing talent, working with an impressive client base. Acting as a visible ambassador for the company's values, consistently demonstrating them in behaviour, decision making, and leadership. Champion a culture where our values are embedded in everyday activities, actively promoting and reinforcing them across teams. Align actions and initiatives with the wider company strategy, helping translate strategic goals into practical outcomes while inspiring others to do the same. At Ashdown Phillips, we celebrate diversity, embracing individuals from all backgrounds and experiences. We are committed to fostering an inclusive and equitable workplace where everyone can thrive and be themselves. We believe that by bringing together unique perspectives, we create dynamic, forward thinking teams. What We're Looking For We need a proactive, hands on professional who can lead from the front. You will: Have experience managing multi occupier, complex properties, ideally within a managing agent environment. Demonstrate a proven track record of delivering excellent service while managing budgets and contractors. Be confident, self motivated, and able to work in a fast paced environment, prioritising effectively under pressure. We pride ourselves on fostering talent, offering career growth, and working with a prestigious client base. This role is perfect for someone who thrives on responsibility, enjoys variety, and wants to leave their mark on a high profile property. About Brettenham House Size: Circa 128,000 sq. Ft. of premium office space plus 6,600 sq. ft. of outdoor terrace. Status: WELL Platinum, Best in Class Trophy Asset Heritage: Iconic Art Deco building, sympathetically redeveloped to meet modern sustainability and occupier standards. Location: Prime Central London, on the elbow of the River Thames Brettenham House is more than a building, it's a landmark that blends history, sustainability, and functionality for today's occupiers. Key Responsibilities Lead, manage, and develop all FM services for the building, ensuring best in class operational delivery. Manage budgets, forecasts, and contracts for security, M&E, cleaning, and building fabric maintenance. Ensure statutory compliance across health, safety, environment, and security standards. Act as the main point of contact for occupiers, clients, contractors, and stakeholders, building strong professional relationships. Drive a culture of excellence, embedding company values, leading by example, and motivating teams and contractors to deliver consistently high standards. Monitor, develop, and support the FM team, identifying training needs, improving competencies, and reviewing performance regularly. Identify and implement environmental and sustainability initiatives aligned with strategic objectives. Contribute to property marketing, ensuring that the building is presented as a premier, high performing workspace. Communication & Stakeholders You will liaise with a wide range of contacts, including: Contract managers and service providers (M&E, security, cleaning) Fabric maintenance contractors Landlord representatives (architects, surveyors, consultants, insurance agents, marketing and letting agents) Ashdown Phillips & Partners colleagues (MD, Directors, Senior and Associate Directors, surveyors, and consultants) Health & Safety consultants, local authorities, and the fire brigade Occupiers and their fit out teams Key Accountabilities Deliver cost effective, high quality FM services that meet landlord and occupier expectations. Procure, manage, and monitor contractors and service providers to achieve optimum performance. Oversee and control budgets, ensuring proper allocation and reporting. Ensure compliance with all statutory and internal obligations relating to the property. Develop strong relationships with occupiers, clients, and colleagues to maintain and improve service levels. Lead the FM team and contractor partners, driving performance and accountability. Ensure life safety systems and building services are maintained on schedule. Identify and implement sustainability opportunities. Represent the company professionally to all stakeholders, promoting the building and our values. Personal Specification We are looking for candidates who demonstrate: Excellent knowledge of Health, Safety, and Environmental legislation (IOSH essential; NEBOSH desirable) Proven experience managing multi occupier, complex properties Strong budget, service charge, and contractor management skills Problem solving ability and resource optimisation skills Exceptional organisational and time management skills, able to respond effectively under pressure Self motivation and ability to work independently Excellent interpersonal and communication skills Flexibility in approach and working patterns IT literacy (Microsoft Word and Excel) Qualifications: IWFM Membership, IOSH, NEBOSH Why Join Us? Work on a landmark London property with a focus on sustainability and occupier experience Opportunity to grow into a senior leadership role Collaborate with a team that values innovation, service excellence, and professional development Engage with a prestigious client base and high profile occupiers Competitive Package Growth and Development - We offer extensive opportunities and support for personal and professional development including sponsorship for professional qualifications. Financial: Employer Pension contribution 3%, life assurance at 4 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme, financial and mortgage advice through AP rewards. Health & Leisure: 25 days annual leave + public holidays and 3 additional wellbeing days, wellbeing support, mental health support, 2 volunteering days per year, cycle to work scheme, eye care voucher, AP Rewards offering 100's of discounts for everyday needs. Employee Assistance Programme, a collaborative company culture and social events. As a Disability Confident Employer, we are committed to making reasonable adjustments to the recruitment process and all disabled candidates (as defined by the Equality Act 2010) who satisfy theminimum criteria for the role will be guaranteed an interview. If this is required, please contact us. Applications from candidates irrespective of their background, gender, race, sexual orientation, religion or age are welcomed, providing the required criteria is met. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Apr 19, 2026
Full time
Location: Central London Reports to: Associate Director - Facilities Management About the Role We are seeking a dynamic and accomplished Senior Facilities Management professional to become an integral member of our London team. This is a unique opportunity to assume responsibility for Brettenham House, one of the city's most prestigious new office developments. You will play a pivotal role in managing this landmark property, ensuring its reputation for excellence is upheld and developed. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self motivate and prioritise are an absolute must. We are offering a real opportunity to grow within a company with a reputation of promoting and growing talent, working with an impressive client base. Acting as a visible ambassador for the company's values, consistently demonstrating them in behaviour, decision making, and leadership. Champion a culture where our values are embedded in everyday activities, actively promoting and reinforcing them across teams. Align actions and initiatives with the wider company strategy, helping translate strategic goals into practical outcomes while inspiring others to do the same. At Ashdown Phillips, we celebrate diversity, embracing individuals from all backgrounds and experiences. We are committed to fostering an inclusive and equitable workplace where everyone can thrive and be themselves. We believe that by bringing together unique perspectives, we create dynamic, forward thinking teams. What We're Looking For We need a proactive, hands on professional who can lead from the front. You will: Have experience managing multi occupier, complex properties, ideally within a managing agent environment. Demonstrate a proven track record of delivering excellent service while managing budgets and contractors. Be confident, self motivated, and able to work in a fast paced environment, prioritising effectively under pressure. We pride ourselves on fostering talent, offering career growth, and working with a prestigious client base. This role is perfect for someone who thrives on responsibility, enjoys variety, and wants to leave their mark on a high profile property. About Brettenham House Size: Circa 128,000 sq. Ft. of premium office space plus 6,600 sq. ft. of outdoor terrace. Status: WELL Platinum, Best in Class Trophy Asset Heritage: Iconic Art Deco building, sympathetically redeveloped to meet modern sustainability and occupier standards. Location: Prime Central London, on the elbow of the River Thames Brettenham House is more than a building, it's a landmark that blends history, sustainability, and functionality for today's occupiers. Key Responsibilities Lead, manage, and develop all FM services for the building, ensuring best in class operational delivery. Manage budgets, forecasts, and contracts for security, M&E, cleaning, and building fabric maintenance. Ensure statutory compliance across health, safety, environment, and security standards. Act as the main point of contact for occupiers, clients, contractors, and stakeholders, building strong professional relationships. Drive a culture of excellence, embedding company values, leading by example, and motivating teams and contractors to deliver consistently high standards. Monitor, develop, and support the FM team, identifying training needs, improving competencies, and reviewing performance regularly. Identify and implement environmental and sustainability initiatives aligned with strategic objectives. Contribute to property marketing, ensuring that the building is presented as a premier, high performing workspace. Communication & Stakeholders You will liaise with a wide range of contacts, including: Contract managers and service providers (M&E, security, cleaning) Fabric maintenance contractors Landlord representatives (architects, surveyors, consultants, insurance agents, marketing and letting agents) Ashdown Phillips & Partners colleagues (MD, Directors, Senior and Associate Directors, surveyors, and consultants) Health & Safety consultants, local authorities, and the fire brigade Occupiers and their fit out teams Key Accountabilities Deliver cost effective, high quality FM services that meet landlord and occupier expectations. Procure, manage, and monitor contractors and service providers to achieve optimum performance. Oversee and control budgets, ensuring proper allocation and reporting. Ensure compliance with all statutory and internal obligations relating to the property. Develop strong relationships with occupiers, clients, and colleagues to maintain and improve service levels. Lead the FM team and contractor partners, driving performance and accountability. Ensure life safety systems and building services are maintained on schedule. Identify and implement sustainability opportunities. Represent the company professionally to all stakeholders, promoting the building and our values. Personal Specification We are looking for candidates who demonstrate: Excellent knowledge of Health, Safety, and Environmental legislation (IOSH essential; NEBOSH desirable) Proven experience managing multi occupier, complex properties Strong budget, service charge, and contractor management skills Problem solving ability and resource optimisation skills Exceptional organisational and time management skills, able to respond effectively under pressure Self motivation and ability to work independently Excellent interpersonal and communication skills Flexibility in approach and working patterns IT literacy (Microsoft Word and Excel) Qualifications: IWFM Membership, IOSH, NEBOSH Why Join Us? Work on a landmark London property with a focus on sustainability and occupier experience Opportunity to grow into a senior leadership role Collaborate with a team that values innovation, service excellence, and professional development Engage with a prestigious client base and high profile occupiers Competitive Package Growth and Development - We offer extensive opportunities and support for personal and professional development including sponsorship for professional qualifications. Financial: Employer Pension contribution 3%, life assurance at 4 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme, financial and mortgage advice through AP rewards. Health & Leisure: 25 days annual leave + public holidays and 3 additional wellbeing days, wellbeing support, mental health support, 2 volunteering days per year, cycle to work scheme, eye care voucher, AP Rewards offering 100's of discounts for everyday needs. Employee Assistance Programme, a collaborative company culture and social events. As a Disability Confident Employer, we are committed to making reasonable adjustments to the recruitment process and all disabled candidates (as defined by the Equality Act 2010) who satisfy theminimum criteria for the role will be guaranteed an interview. If this is required, please contact us. Applications from candidates irrespective of their background, gender, race, sexual orientation, religion or age are welcomed, providing the required criteria is met. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
This is an exciting opportunity for a Private Client Tax Senior to manage and advise on personal tax matters within the professional services industry. Based in Reigate, the role requires technical expertise in tax compliance and advisory services. Client Details This role is with a well-established and growing organisation in the professional services industry. Operating as a medium-sized firm, it is known for its expertise in providing tailored tax solutions and fostering a collaborative working environment. Description Manage the tax compliance process for an existing portfolio of varied clients, including property investors, non-residents, non-doms and HNWs. Build and maintain strong client relationships. Assist with advisory matters arising from the portfolio and other clients with the support of senior managers/directors. Communicate with clients regarding routine queries in a timely manner. Review work prepared by trainees and provide constructive feedback. Monitor budgets and deadlines for allocated work. Maintain knowledge of relevant UK tax legislation and updates. Support training and development of junior staff Profile ATT qualified or CTA part-qualified. 3+ years' experience in a tax/accountancy practice. Solid understanding of UK tax with exposure to a wide range of client profiles. Comfortable working with clients directly. Attention to detail, with ability to apply technical knowledge practically. Confident written and verbal communication. Capable with Microsoft office and tax software. Highly organised with good time management skills. Job Offer Competitive salary in the range of £35,000 to £45,000 (DOE). Generous holiday allowance to support work-life balance. Opportunities for professional development and career progression. A supportive and collaborative team environment in Reigate. Exposure to a diverse client base and complex tax scenarios. Hybrid working.
Apr 19, 2026
Full time
This is an exciting opportunity for a Private Client Tax Senior to manage and advise on personal tax matters within the professional services industry. Based in Reigate, the role requires technical expertise in tax compliance and advisory services. Client Details This role is with a well-established and growing organisation in the professional services industry. Operating as a medium-sized firm, it is known for its expertise in providing tailored tax solutions and fostering a collaborative working environment. Description Manage the tax compliance process for an existing portfolio of varied clients, including property investors, non-residents, non-doms and HNWs. Build and maintain strong client relationships. Assist with advisory matters arising from the portfolio and other clients with the support of senior managers/directors. Communicate with clients regarding routine queries in a timely manner. Review work prepared by trainees and provide constructive feedback. Monitor budgets and deadlines for allocated work. Maintain knowledge of relevant UK tax legislation and updates. Support training and development of junior staff Profile ATT qualified or CTA part-qualified. 3+ years' experience in a tax/accountancy practice. Solid understanding of UK tax with exposure to a wide range of client profiles. Comfortable working with clients directly. Attention to detail, with ability to apply technical knowledge practically. Confident written and verbal communication. Capable with Microsoft office and tax software. Highly organised with good time management skills. Job Offer Competitive salary in the range of £35,000 to £45,000 (DOE). Generous holiday allowance to support work-life balance. Opportunities for professional development and career progression. A supportive and collaborative team environment in Reigate. Exposure to a diverse client base and complex tax scenarios. Hybrid working.
Overview Who are we? Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category-leading destination for every fashion shopper. The role We are looking for a new engineer to join our Product Listings squad to help Lyst work on transforming the shopping experience of fashion lovers. You will work closely with our current engineers, designers, product managers, and analysts to develop new product features. As a member of the Product Listings team, you'll work on maintaining and improving our product data and marketing systems. The team is responsible for keeping good product data, transforming it for the rest of the company to empower user journeys and support effective marketing campaigns. We are data-driven and make decisions based on empirical results. You share the data mindset, can suggest pragmatic experiments to prove a hypothesis, and are willing to be proven wrong by data. Your role will be to drive technical improvements and innovations to the system through partnering with your product manager and tech leadership. First three months Within the first three months, you will be able to: Contribute to every part of our system, tests, documentation, as well as code and process. Collaborate with product managers, engineers, analytics, QA and designers. Ensure the stability of our system by improving the monitoring tools we use. Write resilient code that is well tested (unit, integration, etc.) and quality controlled. Engage in code reviews to ensure pragmatic code makes it to production. Be curious - not just the code, but the architecture of our platforms and everything that makes them work and the product. Participate in all team ceremonies and have direct input in the team's ways of working. Work inside Product Development tribe towards the success of the Lyst Marketplace, collaborating with key teams from Discovery, CRM or Paid Marketing. Gain expertise over our tools and services: Python, Docker, Github Actions, PostgreSQL, etc. About the team We improve and maintain services that ingest high volumes of product updates provided from thousands of different partners in parallel. We use Machine Learning to normalise and enrich the product data to improve the customer experience. We maintain systems critical for our analytics data and reporting. We strive to keep our services highly available and scalable. We aim to follow good observability standards and be proactive instead of reactive. We are fully AWS hosted, utilising a range of tools and setups: ECS, Docker, GitHub, GHA, Postgresql, Redis, SQS, Sentry and more. We support internal teams that work directly with fashion partners. We also support marketing executives and their campaigns with bespoke systems. We value collaboration and knowledge sharing within the team and beyond. We are a no-blame culture. Core Requirements Proven experience with Django/Python and web fundamentals. Strong knowledge of Software Architecture Design Principles. Communication: You can communicate clearly and are open to feedback when sharing ideas with everyone on the team. You can explain your ideas clearly and transform them into plans. You can design the solution to a complex problem. Quality - You strive to write code that is readable by everyone, well tested and robust in production. Code without rigorous tests helps no one. You aren't afraid to refactor existing code in favour of working around shortcomings. A thorough knowledge of automated testing, particularly unit testing. Knowledge of CI/CD pipelines like GitHub Actions (GHA). As a Senior Engineer, you can coach and mentor your peers. You can take problem statements and recommend solutions. You can take on a role of feature lead and own the delivery of a piece of software. Bonus points Experience with data pipelines with frequent updates at high scale Experience with ETL pipelines (DBT, Snowflake) Experience with Machine Learning technologies Things that matter to us You are curious at heart and like to take ownership of something to make it better. You like to focus on quality and improving systems. Being confronted with a difficult or strange problem makes you feel like a detective who wants to crack the mystery. Sense of ownership over products, features and services the team looks after. You have good experience dealing with legacy code. You like to build and improve dashboards to follow technical and business metrics. You have experience building for fault tolerance. Our Ways of Working We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home. Time Off In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working Work from anywhere for up to 4 weeks per year Benefits Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. We offer a comprehensive healthcare scheme from the day you start. Training Allowance: Annual training allowance of £1,000 for conferences, courses and resources. Pension Scheme: Our pension provider is The People's Pension with a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Free eye test every year and discounts on glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle for you and provide a voucher to collect it. Transport Season Ticket Loan: Interest-free season ticket loan. Social Events: Frequent company-wide events and interest-based groups.
Apr 19, 2026
Full time
Overview Who are we? Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category-leading destination for every fashion shopper. The role We are looking for a new engineer to join our Product Listings squad to help Lyst work on transforming the shopping experience of fashion lovers. You will work closely with our current engineers, designers, product managers, and analysts to develop new product features. As a member of the Product Listings team, you'll work on maintaining and improving our product data and marketing systems. The team is responsible for keeping good product data, transforming it for the rest of the company to empower user journeys and support effective marketing campaigns. We are data-driven and make decisions based on empirical results. You share the data mindset, can suggest pragmatic experiments to prove a hypothesis, and are willing to be proven wrong by data. Your role will be to drive technical improvements and innovations to the system through partnering with your product manager and tech leadership. First three months Within the first three months, you will be able to: Contribute to every part of our system, tests, documentation, as well as code and process. Collaborate with product managers, engineers, analytics, QA and designers. Ensure the stability of our system by improving the monitoring tools we use. Write resilient code that is well tested (unit, integration, etc.) and quality controlled. Engage in code reviews to ensure pragmatic code makes it to production. Be curious - not just the code, but the architecture of our platforms and everything that makes them work and the product. Participate in all team ceremonies and have direct input in the team's ways of working. Work inside Product Development tribe towards the success of the Lyst Marketplace, collaborating with key teams from Discovery, CRM or Paid Marketing. Gain expertise over our tools and services: Python, Docker, Github Actions, PostgreSQL, etc. About the team We improve and maintain services that ingest high volumes of product updates provided from thousands of different partners in parallel. We use Machine Learning to normalise and enrich the product data to improve the customer experience. We maintain systems critical for our analytics data and reporting. We strive to keep our services highly available and scalable. We aim to follow good observability standards and be proactive instead of reactive. We are fully AWS hosted, utilising a range of tools and setups: ECS, Docker, GitHub, GHA, Postgresql, Redis, SQS, Sentry and more. We support internal teams that work directly with fashion partners. We also support marketing executives and their campaigns with bespoke systems. We value collaboration and knowledge sharing within the team and beyond. We are a no-blame culture. Core Requirements Proven experience with Django/Python and web fundamentals. Strong knowledge of Software Architecture Design Principles. Communication: You can communicate clearly and are open to feedback when sharing ideas with everyone on the team. You can explain your ideas clearly and transform them into plans. You can design the solution to a complex problem. Quality - You strive to write code that is readable by everyone, well tested and robust in production. Code without rigorous tests helps no one. You aren't afraid to refactor existing code in favour of working around shortcomings. A thorough knowledge of automated testing, particularly unit testing. Knowledge of CI/CD pipelines like GitHub Actions (GHA). As a Senior Engineer, you can coach and mentor your peers. You can take problem statements and recommend solutions. You can take on a role of feature lead and own the delivery of a piece of software. Bonus points Experience with data pipelines with frequent updates at high scale Experience with ETL pipelines (DBT, Snowflake) Experience with Machine Learning technologies Things that matter to us You are curious at heart and like to take ownership of something to make it better. You like to focus on quality and improving systems. Being confronted with a difficult or strange problem makes you feel like a detective who wants to crack the mystery. Sense of ownership over products, features and services the team looks after. You have good experience dealing with legacy code. You like to build and improve dashboards to follow technical and business metrics. You have experience building for fault tolerance. Our Ways of Working We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home. Time Off In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working Work from anywhere for up to 4 weeks per year Benefits Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. We offer a comprehensive healthcare scheme from the day you start. Training Allowance: Annual training allowance of £1,000 for conferences, courses and resources. Pension Scheme: Our pension provider is The People's Pension with a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Free eye test every year and discounts on glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle for you and provide a voucher to collect it. Transport Season Ticket Loan: Interest-free season ticket loan. Social Events: Frequent company-wide events and interest-based groups.
We'reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. About the Role We are looking for a Senior Product Manager to lead the development, launch and scaling of our Group Marketing & Loyalty Platforms as a shared enterprise capability across the business. This is a strategic role within Group Product & Platform, focused on creating reusable and scalable loyalty services that can be adopted across multiple banners. You will define the long term vision, shape the roadmap and lead the first implementation of the platform, working across product, engineering, architecture, data and proposition teams to drive adoption and long term value. Responsibilities Defining and evolving the long term strategy for the Group Marketing & Loyalty Platforms Owning and prioritising the product roadmap in line with enterprise objectives Leading the successful launch of the platform's first implementation Driving adoption across Kingfisher banners and establishing the right governance model Championing platform principles such as API first design, modularity and reuse Partnering closely with architecture and engineering to shape product direction Managing relationships with key technology vendors, including roadmap alignment and performance Providing clear updates to senior stakeholders and governance forums Developing onboarding approaches, playbooks and reusable integration models Monitoring platform performance, scalability, risk and cost considerations Line managing Product Owners and helping to strengthen product capability across the teams Qualifications Significant Product Management experience, with a strong track record operating at enterprise scale Experience building and scaling shared platforms or enterprise capabilities Strong understanding of API led and event driven architecture principles Experience working with third party technology vendors Comfortable operating within structured governance environments Able to balance strategic thinking with a strong focus on execution and delivery Strong stakeholder management skills, with the ability to influence across complex organisations Experience in loyalty, retail technology, customer platforms or MarTech would be an advantage How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at off site locations. On average, around 60% of your time will involve in person collaboration. What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Diversity & Inclusion Our customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation. Interested? Great, apply now and help us to Power the Possible. Benefits Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working with trust, pace and agility Be accountable Championing the plan to deliver results and growth Our employees know us best. We wouldn't be Kingfisher without them. So, we want to share what they think with you. Development and progression is a high priority at Kingfisher, I've always felt well supported. I'm proud to work for Kingfisher, I've had great opportunities that have enabled me to contribute to an exciting forward thinking company. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer! Ready to get started? London Southampton
Apr 19, 2026
Full time
We'reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. About the Role We are looking for a Senior Product Manager to lead the development, launch and scaling of our Group Marketing & Loyalty Platforms as a shared enterprise capability across the business. This is a strategic role within Group Product & Platform, focused on creating reusable and scalable loyalty services that can be adopted across multiple banners. You will define the long term vision, shape the roadmap and lead the first implementation of the platform, working across product, engineering, architecture, data and proposition teams to drive adoption and long term value. Responsibilities Defining and evolving the long term strategy for the Group Marketing & Loyalty Platforms Owning and prioritising the product roadmap in line with enterprise objectives Leading the successful launch of the platform's first implementation Driving adoption across Kingfisher banners and establishing the right governance model Championing platform principles such as API first design, modularity and reuse Partnering closely with architecture and engineering to shape product direction Managing relationships with key technology vendors, including roadmap alignment and performance Providing clear updates to senior stakeholders and governance forums Developing onboarding approaches, playbooks and reusable integration models Monitoring platform performance, scalability, risk and cost considerations Line managing Product Owners and helping to strengthen product capability across the teams Qualifications Significant Product Management experience, with a strong track record operating at enterprise scale Experience building and scaling shared platforms or enterprise capabilities Strong understanding of API led and event driven architecture principles Experience working with third party technology vendors Comfortable operating within structured governance environments Able to balance strategic thinking with a strong focus on execution and delivery Strong stakeholder management skills, with the ability to influence across complex organisations Experience in loyalty, retail technology, customer platforms or MarTech would be an advantage How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at off site locations. On average, around 60% of your time will involve in person collaboration. What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Diversity & Inclusion Our customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation. Interested? Great, apply now and help us to Power the Possible. Benefits Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working with trust, pace and agility Be accountable Championing the plan to deliver results and growth Our employees know us best. We wouldn't be Kingfisher without them. So, we want to share what they think with you. Development and progression is a high priority at Kingfisher, I've always felt well supported. I'm proud to work for Kingfisher, I've had great opportunities that have enabled me to contribute to an exciting forward thinking company. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer! Ready to get started? London Southampton
Birmingham, West Midlands, United Kingdom Leeds, West Yorkshire, United Kingdom Greater Manchester, United Kingdom London, United Kingdom Glasgow, Dunbartonshire, United Kingdom Belfast, County Antrim, United Kingdom Sheffield, South Yorkshire, United Kingdom Cardiff, South Glamorgan, United Kingdom Bristol, Avon, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are looking for graduates for our PMCM team, who have a flexible approach and an appetite to learn in a leading Engineering and Professional Advisory services consultancy. We want you to enjoy working in a collaborative environment where you can apply your skills working for a diverse range of clients and projects. We are recruiting for Graduates in the following teams and locations: PMCM - Civils Infrastructure & Utilities: London, Manchester or Birmingham PMCM - Rail: Leeds or Manchester PMCM - Buildings: London, Birmingham, Glasgow, Belfast, Manchester, Sheffield, Cardiff or Bristol A Little bit more about your role and the team Working as a Graduate Project Manager or Quantity Surveyor in our PMCM teams will mean working on exciting and innovative projects in the UK and around the world. Our team of 450 people are based across all regions of the UK predominantly based in the London, Birmingham, Manchester, Sheffield, Cardiff, Glasgow and Belfast offices. We work as a partner to our clients from the feasibility stage, through design and into procurement and construction stages of projects. PROJECTS Our teams work on some of the most prestigious projects in the UK, and you will be helping deliver projects such as: Transport for Manchester Metro Schemes, Dublin Metrolink, HS2, East West Rail & Trans Pennine route upgrade Parliament - Cast Iron Roofs Replacement, CCTV and Westminster Hall DfE School Replacement Programme University of Southampton Scottish Power Property Northern Ireland Fire and Rescue Service's Learning and Development Centre 22 Bishopsgate Heathrow Terminal 2B Our PMCM Teams include: PMCM Civils Infrastructure & Utilities The PMCM Civil Infrastructure and Utilities Team focuses on the Roads, Aviation, Defence, Industrial, Water and Energy sectors. Within our team we are looking for Graduate Project Managers and Quantity Surveyors to join us. As a Project Manager within our team, you can expect a rich, structured and fast-paced journey that blends technical development with real-world impact. Our graduates help to plan, coordinate and deliver complex civil infrastructure and utilities projects. You'll be part of a multidisciplinary team that transforms ideas into reality across engineering, environmental consulting, and infrastructure. You'll contribute directly, managing timelines, budgets, risks and stakeholder relationships, whilst learning how to lead. Day-to-day activities could include: Project Support & Coordination. Assist in planning, scheduling, and monitoring project progress, identifying potential risks and assisting in developing mitigation strategies. Help prepare project documentation, reports, and presentations. Attend client meetings and support communication between internal teams, clients, and external stakeholders to manage expectations and ensure smooth collaboration. Support financial monitoring and reporting and help ensure projects stay within budget, flag any variances. Assist with managing contracts under frameworks like NEC or bespoke agreements. Learn how to interpret and apply contract terms in real scenarios. Ensure project activities align with WSP's quality management systems and help promote health, safety and sustainability across all phases. As a Graduate Quantity Surveyor in this team, you'll support the commercial and financial management of construction and infrastructure projects across transport, water, and defence. Working with experienced professionals, you'll get involved with cost planning, procurement, contract administration and value engineering, helping clients to manage risks and maximise value throughout the project lifecycle. Day-to-day activities could include: Assisting in preparing initial cost estimates and budgets for construction projects. Supporting feasibility studies and value engineering exercises. Helping draft tender documents and evaluate contractor bids. Contributing to procurement strategy and contract selection. Monitoring contract variations and ensure accurate documentation. Supporting the management of payment applications and interim valuations. Measure quantities on-site or from drawings to assess progress. Value completed work and prepare cost reports. Track project costs and assist in forecasting final account values. Identify risks and opportunities to improve cost efficiency. Attend meetings with clients and contractors. Provide commercial advice and updates on project financials. Compile monthly cost reports, profit/loss summaries, and financial dashboards. Maintain accurate records of project changes and commercial decisions. PMCM Rail As a Graduate Project Manager in the PMCM Rail team you will be involved in the delivery of complex rail projects of regional, national, and international significance. You will assist in the integration of multi-disciplinary design teams, ensuring project delivery safely, of a high-quality, timely, and budget-compliant. Our Graduate Project Managers are curious, adaptable and ready to take on complex projects or programmes of work, alongside Project Managers. You'll collaborate with Clients and with internal multi-disciplinary teams, utilising WSP offices, Client offices and/or site locations to deliver programmes of strategic regional and national importance. You will, on occasion, visit sites in this role. Day-to-day activities could include: Assisting the Project Manager in developing detailed project plans, including timelines, budgets, resource allocation, and risk management. Monitoring project progress, identifying potential issues, and implement corrective actions. Assisting the Project Manager in managing project budgets, including cost estimation, tracking, and reporting. Reviewing project expenditures and invoices. Managing changes and delays affecting the project and ensuring these are resolved or mitigated accordingly Dealing with RFIs, early warnings, and general communications to reduce project risk and ensure successful project delivery. As a Graduate Quantity Surveyor in the PMCM Rail team you will be involved in the delivery of complex rail projects of regional, national and international significance. You will support the commercial and financial management of these projects. Working in this team you'll get involved with cost planning, procurement, contract administration and value engineering, helping clients to manage risks as well as maximising value across the project lifecycle. You will on occasion, visit sites in this role. Day-to-day activities could include: Assisting in preparing initial cost estimate and budgets for construction projects. Support feasibility studies and value engineering exercises. Contribute to procurement strategy and contract selection. Supporting the management of payment applications and interim valuations. Measure quantities on-site or from drawings to assess progress. Value completed work and prepare cost reports. Tracking project costs. Identifying risks and opportunities to improve cost efficiency. Compile monthly cost reports, profit/loss summaries and financial dashboards. PMCM Buildings The PMCM Buildings Team focuses on properties and buildings across many sectors including local authorities, residential, education, central government, and commercial sectors. There are opportunities for Graduates in this team to be involved in diverse multi-disciplinary teams at the early stages of projects when project delivery plans are being formed and options are being assessed, through to involvement in the latter stages where facilities are being designed and built. Within our team we are looking for Graduate Project Managers, Quantity Surveyors and Building Surveyors to join us. Day-to-day activities: Planning of Projects Monitoring project progress against the schedule Supporting engagement with stakeholders Developing cost estimates and tracking costs Supporting the management of contracts Be part of WSP's Project Controls team, where you'll help deliver projects that transform cities, infrastructure, and lives. We work across a variety of sectors including Rail, Energy and highways. As a graduate, you'll learn how to keep projects on track-combining document control, performance reporting, and scheduling to drive excellence. Assist in maintaining and updating project schedules using industry-standard tools. Support document control processes . click apply for full job details
Apr 19, 2026
Full time
Birmingham, West Midlands, United Kingdom Leeds, West Yorkshire, United Kingdom Greater Manchester, United Kingdom London, United Kingdom Glasgow, Dunbartonshire, United Kingdom Belfast, County Antrim, United Kingdom Sheffield, South Yorkshire, United Kingdom Cardiff, South Glamorgan, United Kingdom Bristol, Avon, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are looking for graduates for our PMCM team, who have a flexible approach and an appetite to learn in a leading Engineering and Professional Advisory services consultancy. We want you to enjoy working in a collaborative environment where you can apply your skills working for a diverse range of clients and projects. We are recruiting for Graduates in the following teams and locations: PMCM - Civils Infrastructure & Utilities: London, Manchester or Birmingham PMCM - Rail: Leeds or Manchester PMCM - Buildings: London, Birmingham, Glasgow, Belfast, Manchester, Sheffield, Cardiff or Bristol A Little bit more about your role and the team Working as a Graduate Project Manager or Quantity Surveyor in our PMCM teams will mean working on exciting and innovative projects in the UK and around the world. Our team of 450 people are based across all regions of the UK predominantly based in the London, Birmingham, Manchester, Sheffield, Cardiff, Glasgow and Belfast offices. We work as a partner to our clients from the feasibility stage, through design and into procurement and construction stages of projects. PROJECTS Our teams work on some of the most prestigious projects in the UK, and you will be helping deliver projects such as: Transport for Manchester Metro Schemes, Dublin Metrolink, HS2, East West Rail & Trans Pennine route upgrade Parliament - Cast Iron Roofs Replacement, CCTV and Westminster Hall DfE School Replacement Programme University of Southampton Scottish Power Property Northern Ireland Fire and Rescue Service's Learning and Development Centre 22 Bishopsgate Heathrow Terminal 2B Our PMCM Teams include: PMCM Civils Infrastructure & Utilities The PMCM Civil Infrastructure and Utilities Team focuses on the Roads, Aviation, Defence, Industrial, Water and Energy sectors. Within our team we are looking for Graduate Project Managers and Quantity Surveyors to join us. As a Project Manager within our team, you can expect a rich, structured and fast-paced journey that blends technical development with real-world impact. Our graduates help to plan, coordinate and deliver complex civil infrastructure and utilities projects. You'll be part of a multidisciplinary team that transforms ideas into reality across engineering, environmental consulting, and infrastructure. You'll contribute directly, managing timelines, budgets, risks and stakeholder relationships, whilst learning how to lead. Day-to-day activities could include: Project Support & Coordination. Assist in planning, scheduling, and monitoring project progress, identifying potential risks and assisting in developing mitigation strategies. Help prepare project documentation, reports, and presentations. Attend client meetings and support communication between internal teams, clients, and external stakeholders to manage expectations and ensure smooth collaboration. Support financial monitoring and reporting and help ensure projects stay within budget, flag any variances. Assist with managing contracts under frameworks like NEC or bespoke agreements. Learn how to interpret and apply contract terms in real scenarios. Ensure project activities align with WSP's quality management systems and help promote health, safety and sustainability across all phases. As a Graduate Quantity Surveyor in this team, you'll support the commercial and financial management of construction and infrastructure projects across transport, water, and defence. Working with experienced professionals, you'll get involved with cost planning, procurement, contract administration and value engineering, helping clients to manage risks and maximise value throughout the project lifecycle. Day-to-day activities could include: Assisting in preparing initial cost estimates and budgets for construction projects. Supporting feasibility studies and value engineering exercises. Helping draft tender documents and evaluate contractor bids. Contributing to procurement strategy and contract selection. Monitoring contract variations and ensure accurate documentation. Supporting the management of payment applications and interim valuations. Measure quantities on-site or from drawings to assess progress. Value completed work and prepare cost reports. Track project costs and assist in forecasting final account values. Identify risks and opportunities to improve cost efficiency. Attend meetings with clients and contractors. Provide commercial advice and updates on project financials. Compile monthly cost reports, profit/loss summaries, and financial dashboards. Maintain accurate records of project changes and commercial decisions. PMCM Rail As a Graduate Project Manager in the PMCM Rail team you will be involved in the delivery of complex rail projects of regional, national, and international significance. You will assist in the integration of multi-disciplinary design teams, ensuring project delivery safely, of a high-quality, timely, and budget-compliant. Our Graduate Project Managers are curious, adaptable and ready to take on complex projects or programmes of work, alongside Project Managers. You'll collaborate with Clients and with internal multi-disciplinary teams, utilising WSP offices, Client offices and/or site locations to deliver programmes of strategic regional and national importance. You will, on occasion, visit sites in this role. Day-to-day activities could include: Assisting the Project Manager in developing detailed project plans, including timelines, budgets, resource allocation, and risk management. Monitoring project progress, identifying potential issues, and implement corrective actions. Assisting the Project Manager in managing project budgets, including cost estimation, tracking, and reporting. Reviewing project expenditures and invoices. Managing changes and delays affecting the project and ensuring these are resolved or mitigated accordingly Dealing with RFIs, early warnings, and general communications to reduce project risk and ensure successful project delivery. As a Graduate Quantity Surveyor in the PMCM Rail team you will be involved in the delivery of complex rail projects of regional, national and international significance. You will support the commercial and financial management of these projects. Working in this team you'll get involved with cost planning, procurement, contract administration and value engineering, helping clients to manage risks as well as maximising value across the project lifecycle. You will on occasion, visit sites in this role. Day-to-day activities could include: Assisting in preparing initial cost estimate and budgets for construction projects. Support feasibility studies and value engineering exercises. Contribute to procurement strategy and contract selection. Supporting the management of payment applications and interim valuations. Measure quantities on-site or from drawings to assess progress. Value completed work and prepare cost reports. Tracking project costs. Identifying risks and opportunities to improve cost efficiency. Compile monthly cost reports, profit/loss summaries and financial dashboards. PMCM Buildings The PMCM Buildings Team focuses on properties and buildings across many sectors including local authorities, residential, education, central government, and commercial sectors. There are opportunities for Graduates in this team to be involved in diverse multi-disciplinary teams at the early stages of projects when project delivery plans are being formed and options are being assessed, through to involvement in the latter stages where facilities are being designed and built. Within our team we are looking for Graduate Project Managers, Quantity Surveyors and Building Surveyors to join us. Day-to-day activities: Planning of Projects Monitoring project progress against the schedule Supporting engagement with stakeholders Developing cost estimates and tracking costs Supporting the management of contracts Be part of WSP's Project Controls team, where you'll help deliver projects that transform cities, infrastructure, and lives. We work across a variety of sectors including Rail, Energy and highways. As a graduate, you'll learn how to keep projects on track-combining document control, performance reporting, and scheduling to drive excellence. Assist in maintaining and updating project schedules using industry-standard tools. Support document control processes . click apply for full job details
