1833 jobs found

An exciting opportunity to join the MBDA UK Portfolio team in supporting effective joint working. Salary: Circa £ 50,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The UK Portfolio approach is designed to deliver the UK's Complex Weapons requirements through the management of individual projects on a Portfolio basis within a much-reduced cost envelope through the implementation of a partnering arrangement (PMA2) between the Parties. The arrangement was renewed in 2024 for the next 10 years. Through the partnering approach MBDA and MoD work collaboratively to maximise Industrial capacity, supply chain resilience, adequacy of stockpiles and the need to adapt quickly have all received greater government attention. A key enabler of this delivery is the development of Effective Joint Working. Design, deliver and manage Joint Portfolio Stakeholder engagement activities with a focus on building relationships and interactions with the end user in the RAF, Royal Navy and Army communities Support the leadership the Secondee programme into MOD providing excellent development opportunities for the individuals placed. Define a targeted strategy to optimise the MOD/MBDA boundary and take the opportunity to expand the Programme to reciprocate Support the wider Joint Working team with relationship, communications and L&D activities as required Represent and deputise for Portfolio Exec - Joint Working for Portfolio Relationship Management and Learning and Development activities as required. Understanding and working within two bureaucratic and hierarchical organisations with different cultures, processes, and procedures Driving the delivery of change and improvement within two business cultures that resist change Working simultaneously with many stakeholder groups in a multi-organisational environment and emphasising the benefits of engagement across all parties Acting as a role model for change, with the ability to influence people to carry out tasks or view relationships in a new way in the MBDA Portfolio What we're looking for from you: Strong experience of managing stakeholders at all levels of an organisation (preferably multi-organisation), including senior leaders, and working with different cultures. Good planning skills but ability to adapt plans to changing circumstances. The ability to deliver short term improvements that take us towards our longer term vision. Committed and dedicated to see things through, with an eagerness to learn and experiment. Experience of delivering Stakeholder Engagement interventions Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

UK Plant Financial Controller Burton Upon Trent Full Time, Permanent £ Negotiable + Bonus SF Recruitment are partnering with an established UK manufacturing business is looking for a commercially minded finance professional to take ownership of financial control and reporting across two UK sites. Reporting into the UK Finance Director this role is critical in driving profitability, cost efficiency, and operational excellence. You'll work closely with Operations and Manufacturing leaders, acting as a true business partner and providing clear, actionable financial insight. Strong experience within Manufacturing, Multi-site & Cost Accounting is essential. As the Financial Controller you will: - Full ownership of P&L and balance sheet for two UK manufacturing sites - Delivery of accurate monthly, quarterly, and annual reporting (UK GAAP / IFRS) - Lead site budgets, forecasts, and variance analysis - Control and track capital expenditure from project approval through to asset creation - Actively manage and improve working capital (inventory, receivables, payables) - Lead manufacturing cost accounting and performance analysis - Analyse production variances, labour efficiency, material usage, and overhead absorption - Build and maintain operational dashboards (productivity, hours, efficiency) - Support cost reduction and continuous improvement initiatives - Trusted advisor to Plant Managers and Operations teams - Support capital investment decisions, capacity planning, and efficiency projects - Provide insight into pricing, margins, and supply chain optimisation - Ensure strong internal controls and audit readiness - Maintain compliance with UK statutory and tax requirements - Drive consistency and standardisation across sites About You - Qualified accountant (ACA / ACCA / CIMA or equivalent) - 5+ years post-qualification experience in manufacturing or plant finance - Strong background in cost accounting and inventory management - Confident communicator, able to challenge and influence operational leaders - Advanced Excel skills and ERP experience (JD Edwards ideal) - Experience in multi-site environments; import/export exposure a plus - Familiarity with lean manufacturing and continuous improvement This is a site-based role with ad-hoc travel between two UK locations, so a full driving licence is essential.

Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV

Compliance Manager Salford Quays Paying up to £60,000 4 days home working / 1 day office A growing and well-established specialist tax advisory firm is seeking a Compliance Manager to join its expanding team. This role reports directly to the Head of Compliance and focuses on managing UK R&D Tax Relief compliance checks and HMRC correspondence, ensuring claims remain robust, defensible, and fully compliant with current legislation. This is an excellent opportunity for someone with strong experience in defending R&D tax claims who enjoys working autonomously while collaborating with technical and financial specialists. The Role As Compliance Manager, you will play a key role in supporting the delivery and defence of UK R&D Tax Relief claims. You will manage HMRC compliance enquiries from start to finish, working closely with internal analysts and technical teams to ensure claims are accurate, well-documented and compliant. Key responsibilities include: Managing HMRC compliance checks relating to UK R&D Tax Relief claims Taking ownership of compliance cases from initial enquiry through to resolution Reviewing technical and financial documentation supporting R&D claims Preparing and reviewing incentive claim calculations Managing multiple compliance cases across a range of businesses simultaneously Working closely with tax analysts and internal teams to validate qualifying R&D activities Drafting reports, documentation and responses to HMRC Ensuring claims remain defensible and aligned with HMRC guidance Monitoring regulatory updates and training internal technical teams on legislative changes Supporting client relationships and account management activities About You The ideal candidate will have strong experience within R&D tax incentives and compliance, alongside excellent communication and organisational skills. Key requirements: Proven experience with UK R&D Tax Relief claims and HMRC compliance checks Experience defending R&D claims from start to finish Strong understanding of HMRC guidelines and compliance processes Ability to manage multiple cases and deadlines simultaneously Experience reviewing technical and financial documentation Strong written communication skills for HMRC correspondence and reporting Experience working with technical teams to validate qualifying activities Client-facing or account management experience Highly organised with the ability to work autonomously Working Arrangements Hybrid working: 4 days remote, 1 day in the office Office located in Salford Quays, Manchester Fully remote may be considered in certain circumstances Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households including both adults and children resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period). The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households. This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters. KEY ACCOUNTABILITIES: Support to Households (50% caseload capacity) Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice. Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services. Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication. Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK. Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals. Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning. Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required. Team support and quality assurance (40%) Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes. Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice. Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement. Provide coaching/training and on-the-job support to strengthen delivery. Safeguarding Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. Key administrative tasks and ways of working (10%) Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements. Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards. Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites. Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring. Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support. Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team. Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. PERSON SPECIFICATION Skills, Knowledge and Qualifications: Essential Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework. Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships. Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines. Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom. Ability to work flexibly both independently and collaboratively as part of a team. Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings. Desirable Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate. Experience: Essential Significant experience supporting refugees . click apply for full job details

We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raise awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators If you would like to discuss this role in more detail, please send your updated CV to (see below) and I will get in touch.

The essentials Permanent, full-time (Monday to Friday, 9am to 5pm) £27,000 per year Hybrid working with 2 days a week in our Bath office The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements Editorial development: Wide-ranging support for staff and activities, to include: Support for commissioning processes, to include: Research and data collection Profiling online sources such as conference schedules, departmental websites Identifying and collecting contact details for potential leads Use of bibliographic databases such as Dimensions (for data collection) Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes Gathering feedback from external collaborators, including administration of editor surveys Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors Editorial projects and resources: Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books) General: Support for Editor and Authors newsletters coordinating schedule and content, liaising with editorial and marketing colleagues Any other tasks that can be reasonably requested What we re looking for Educated to A-level or degree level Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software Excellent interpersonal and communication skills Excellent administrative, organisational and time management skills Some general knowledge of, and interest in, the publishing process would be helpful The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society s commitment to diversity, equality and inclusion. How to apply To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter State your initials only and job title you are applying for in the subject line when sending your application Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

The Company Our client is an award-winning environmental consultancy with nearly 60 years of experience. They aim to make a difference by delivering better futures for nature, people, and places. Their holistic services support clients in tackling complex projects at every scale. The Role On behalf of our client, we are seeking a Senior HR Advisor to join their People & Culture team click apply for full job details

Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Executive Assistant Location: Canary Wharf (Hybrid - 4 days in the office) Contract: 12 months We are seeking a highly organised Executive Assistant with 5+ years' proven experience in investment banking to deliver swift, efficient support to senior bankers in the FSG team. Experts in diary management, travel coordination, expense processing, and stakeholder liaison will thrive in this role. Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and design strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. What You'll Do Manage extensive verbal and written communications with internal colleagues and external clients, domestically and internationally, to foster and maintain relationships across teams and business units. Solely manage executive diaries and calendars as gatekeeper, arranging internal/external meetings, video/phone calls, venues, and dial-in details in a fast-paced environment. Proactively resolve diary conflicts with initiative, implementing workarounds for seamless scheduling. Proactively book and coordinate firmwide travel, including flights, hotels, visas, currency, and ground transport. Prepare agendas and itineraries in advance; process monthly expenses (Amex, out-of-pocket, invoices) promptly via Concur, ensuring full policy compliance. Drive efficient expense approvals through internal systems for rapid processing. Maintain CRM system; organise closing, social, and team events; handle ad hoc tasks like business card orders or projects. Deliver phone cover and support to bankers via buddy team during absences (lunch, holidays, sickness), collaborating to ensure seamless assistant coverage and maintaining up-to-date handover notes. What You Bring 5+ years' proven experience as Executive Assistant in investment banking Expert in diary management, travel coordination, expense processing, and stakeholder liaison Confident communicator with strong interpersonal skills; liaises effectively at all levels while upholding confidentiality. Thrives in fast-paced investment banking; stays calm under pressure, prioritises flexibly, and shows initiative for changes. Highly organised team player with top time management, attention to detail, and proactive ownership of tasks. Proficient in Outlook (Windows 10), Concur, online travel tools, CRM, and Zoom. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.