63 jobs found

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for an Operational Resilience & Business Continuity Manager to join us for a 3 month FTC. Day to Day You'll Be: Developing and leading Operational Resilience & Business Continuity (OR&BC) across the UK business, providing clear strategic direction. Driving forward the Operational Resilience change agenda working closely with key partners across the business to deliver improvements, reduce operational risk and ensure compliance with the regulatory expectations and policies regarding Operational Resilience. Facilitating the mapping of important business services to ensure that important business services are aligned with the business strategy and mapped to its core processes, vendors and IT systems. Scenario building and analysis: maintaining the scenario library and building new severe but plausible scenarios to facilitate stress testing exercises. Planning, coordinating and leading scenario and impact tolerance testing exercises across various service lines, capturing output, generating management reports and obtaining approvals through governance forums. Essential Skills & Experience: Significant experience implementing an enterprise-wide Operational Resilience and Business Continuity capability, identifying metrics and KPIs necessary for reporting and monitoring across the business and 3rd parties within a financial services or regulated environment. Knowledge and experience of FCA requirements relating to Operational Resilience. Proactive, well-organised, detail-focused and results-oriented, with the ability to lead and participate in multiple projects simultaneously. Specific knowledge and experience of ISO 22301. Desirable Skills & Experience: Understanding of Credit Reference Agencies. Blend of business/operational, risk and technology backgrounds. A solid understanding of resilience across business operations, people, property, cyber/technology and 3rd-party/supplier disciplines - ideally within the Financial Services industry. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process : Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Job Title Advisor, Business Continuity

Restructuring and Insolvency Solicitor Salary: DOE Location: Birmingham - Hybrid Contract: Full-time We are seeking a qualified solicitor with experience in Restructuring and Insolvency to join a specialist non-contentious team within a national law firm. The role involves working closely with colleagues in Banking & Finance and other complementary practice areas across the firm's UK offices. This is an excellent opportunity for a solicitor looking to work on high-quality restructuring and insolvency matters within a collaborative, multi-disciplinary environment. The Role You will be involved in a broad range of restructuring and insolvency advisory and transactional work, including: Acting for insolvency practitioners on transactional matters and confidential contingency planning projects Advising boards of directors on duties and risks when trading in distressed or insolvent circumstances Reviewing and advising on security and lending arrangements for lender and creditor clients Advising on complex exits and restructurings for corporates, lenders, investors, and other stakeholders, including members' voluntary liquidations and dissolutions Advising on a range of insolvency processes, sales and acquisitions out of insolvency, including pre-packaged administrations and trading scenarios Working alongside pensions specialists on deficit and distress situations to develop practical and commercially focused solutions Collaborating with dispute resolution colleagues on insolvency-related disputes, fraud matters, and director disqualification issues Candidate Requirements Qualified solicitor with solid experience in restructuring and insolvency matters - 4 Years PQE + Experience advising creditors, lenders, insolvency practitioners, and companies across insolvency, rescue, and restructuring situations Strong technical knowledge of insolvency law, including drafting and advising on standstill agreements, reservations of rights, waivers, and defaults Proven ability to manage insolvency-related transactional and advisory work Strong communication skills and an interest in business development and market engagement What's on Offer Flexible and hybrid working arrangements Competitive annual leave allowance, with the option to purchase additional days Private medical cover and enhanced pension contributions Life assurance Supportive wellbeing initiatives Ongoing training, development, and progression opportunities How to Apply To apply, please submit your CV outlining your relevant experience and interest in the role.

We are working with one of the UK's leading credit hire law specialist firm to recruit a skilled claimant Litigation Solicitor. Caseload will mainly consist of credit hire with some files including Personal Injury, (including files with allegations of fraud) . Salary - basic up to £55,000, with £10-15,000 in performance bonus. Location - Fully remote You will manage your own caseload of files as well as consult and advise on files for more junior solicitors and litigators. Qualified solicitor is preferred however those qualified by CILEX with litigation rights would still be of interest! Induction, training and ongoing development support will all be provided remotely with optional team meetups at specific times through the year. Interested? Send a CV and James will call you to discuss this fantastic opportunity!

Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.

As part of the Cyber and Fraud Unit team within the Specialist Crime Division and as a Forensic Computer Analyst you can make a real difference by supporting the provision ofDigital Forensics to our officers and staff. Key Responsibilities: To ensure that acquired data from digital devices are done so in a forensically sound manner which requires an expert knowledge of computer hardware, an understand click apply for full job details

We are seeking an experienced Risk Business Analyst to work across Risk Management and Financial Crime, supporting the uplift and maturity of the organisation's risk and compliance framework.This is a senior, delivery-focused role suited to someone who can take ownership of workstreams, operate confidently with stakeholders, and drive improvements across policies, standards, controls, and operating models. Duration: till 31/12/2026 Rate: up to 650pd inside ir35 via umbrella Hybrid working: 3 days a week in an office based in London Key Responsibilities Work across enterprise risk and financial crime to enhance risk coverage and framework effectiveness Support the uplift of the Risk Management Framework, including operational and compliance alignment Lead Target Operating Model (TOM) initiatives to improve adherence to risk frameworks and standards Review, improve, and implement risk standards, policies, and control documentation Draft and refine risk and compliance policies, procedures, and control descriptions Conduct process mapping and flow design, identifying gaps and control weaknesses Design, document, and embed risk and control frameworks Engage with a wide range of stakeholders across risk, compliance, IT, and business Operate autonomously, running defined pieces of work end to end Key Skills & Experience Strong experience as a Risk Business Analyst or similar role Deep understanding of risk management frameworks, ideally including operational risk Exposure to financial crime (any area beneficial - flexibility across AML, fraud, sanctions, etc.) Experience uplifting or remediating risk frameworks and control environments Solid background in policy writing, standards development, and control drafting Strong process mapping and documentation skills Ability to work effectively with IT and technology teams, understanding system and data impacts Comfortable working in organisations of any size Proven ability to manage stakeholders and influence effectively at senior levels Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

At HF we do things differently. We recognise the value of our employees and understand that they set us apart from our competitors. So, if you want to experience what life is like at HF, take a look at our Junior Associate vacancy within our Construction & Procurement Law Team. The team is filled with experienced professionals working in an engaging and friendly environment. Our people pride themselves on making an impact through providing an excellent, results and solutions focussed service to our clients. What do I need? You will have completed a degree in construction, engineering, or quantity surveying; and have a keen interest in specialising in construction and procurement law. To be successful in this role, you will have: A strong academic background in a construction/legal related field; An excellent track record in your primary discipline with supporting references; A sound commercial knowledge and keen interest in the legal aspects of the construction industry; Excellent written and oral communication skills; An ability to work both independently and as part of a team; An ability to meet deadlines efficiently and to communicate effectively with clients and colleagues at every stage; and A strong desire to develop a career with an ambitious firm. In addition to the above, the following attributes would be advantageous: Construction and/or procurement experience; A willingness to work throughout Ireland and the UK including periods supporting the companies Belfast, London and Maidstone offices on short notice; A high level of IT awareness, must be proficient in the use of all Microsoft Office Packages; and A full driving licence. What will I be doing? Our construction law practice comprises engineers, quantity surveyors, lawyers, and non-practising barristers. Our holistic approach gives us the expertise to advise clients in construction law, engineering, and related industries. From our offices in London, Maidstone, Dublin and Belfast, our team provide a comprehensive service for contentious and non-contentious construction law and procurement matters. The role of a Junior Associate will entail supporting senior staff on: Arbitrations, mediations, conciliations, adjudications, litigations and other ADR processes; Contract drafting, negotiation and management advice particularly NEC4 and JCT; Claims analysis and negotiation; Producing letters, legal documents, tender documents and contracts; Producing claim and defence documents; Design and delivery of training programmes; and All aspects of practice development. What's in it for you? We are not your stereotypical law firm. We offer flexible working and have a relaxed dress code, so you can be yourself at work. Hybrid working and flexible working hours are available to allow you to have a great work/life balance. We continue to place a firm emphasis on investing in our people, we are always looking to invest and grow our people by providing lots of training and development opportunities. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans HF Discount Hub Electrical Vehicle Allowance About the company HF is one of the UK's leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire. Over the past 5 years, HF has expanded rapidly, significantly investing in its people, and adding commercial services to our traditional insurance client base. We are an ambitious, independent, national law firm which genuinely does things differently with a forward-thinking innovative approach that is built around our clients' needs - not our own! Sounds great? To apply Ready to apply? Please follow the links below! As an equal opportunities' employer, we are enthusiastic about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Delivery to join our growing team. The role of Head of Product Delivery entails the management of multi disciplinary technical teams who design, build, test, deploy and support TransUnion product within a specific domain. Led by delivery managers who create, maintain and manage deliveries to agreed plans. Day to Day You'll Be: Work closely with product management and product owners, to understand product roadmaps and requirements to deliver against functional commitments and non-functional needs. Work closely with product stakeholders, developing effective working relationships and continuous product development and release processes. Plan the product development priorities and put in place effective monitoring and controls to ensure the timely identification, evaluation and mitigation of risks, issues and dependencies. Manage product development within the software development and release lifecycle exploiting Agile development methods Ensure resource availability across product teams, and identify areas of risk and resource exposure. Manage teams and direct report to a high standard, setting expectations of high performance, high quality, and predictable delivery in line with agreed service levels and commitments. Create and manage a skills matrix to ensure teams are prepared and effective at building, testing and supporting Products in alignment with agreed product and technology roadmaps. Establish and align skills of team members to Communities of Practice to ensure adherence to standards and best practice within the wider Product Delivery function. Leverage skills improvement and support engineers personal development. Coordinate prioritisation and timely resolution of department level technical risks and issues, as well product risk. Coordinate weekly updates and monthly reports on the status of product development and releases against agree plans and milestones. Perform assessment, development and people-management of direct reporting staff - both Engineering Managers and Delivery Managers. Design product team structure, aligning cross team resource to adequately resource Project plans for development commitments. Accountable for team recruitment to maintain resource levels and skills requirements. Provide support and advice on product development method and best practices. Management and tracking of cost centre budget, and creation or capex forecasts linked to roadmap. Essential Skills & Experience: Ability to define product development tasks and resolve resource and infrastructure inter-dependencies across multiple product teams. Ability to manage complex, cross-functional, concurrent product development teams. Ability to communicate at all levels including senior management, via a variety of mechanisms, to external third party suppliers, partners and customers. Ability to define a firm foundation for continuous product development. Experience of managing third-party suppliers and remote product development teams. Management skills to co-ordinate product team structure, build and maintain morale, and create a solid work ethic across both intra and inter team. Passion for quality excellence, methodical, thorough and diligent. Strong organisational and time management skills. Completer / finisher. Risk Identifier and Manager. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Software Development

Tenancy Specialist Based in North London Temp on going contract 26.24 per hour Umbrella To provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement. Tenancy Specialists will be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. Key Accountabilities Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims. Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs. Represent the client at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required. Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc. Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response. Liaising with internal and external agencies such as Women's Aid, NFI, local authorities, mediation, solicitors or support services

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement. Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it's important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit . University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit . Job overview About the role You will hold a small caseload of complex, high-risk cases while providing expert supervision, case consultation, and planned management for the team. You will contribute to intake decisions, case discussions, and service delivery planning, ensuring the highest standards of advocacy and safeguarding in line with ISVA, Home Office and Ministry of Justice guidance. You will lead quality assurance, audits, service improvement initiatives, and support research into children's experiences of the criminal justice process. You will represent the Lighthouse externally at case management meetings, support professional training and workshops, and ensure the voice of children, young people and families informs service development. You will promote contextual and transitional safeguarding across the service, contribute to clinical governance, and maintain high standards of risk management, documentation, and data reporting. About you You will be a qualified, experienced social worker with strong ISVA/ChISVA knowledge, confidence managing complex safeguarding cases, and proven leadership in supervising multidisciplinary teams. You will have exceptional interpersonal and communication skills, with experience navigating highly sensitive, emotive or complex situations. You will value reflective practice, psychological safety, and collaborative partnership working. Main duties of the job: Lead on providing expert consultation and on child sexual abuse to community colleagues including childrens social care. Hold a small caseload of complex, high-risk cases, delivering trauma-informed, child-centred direct interventions. Provide supervision, case consultation, guidance and planned case management to Child and Family Practitioners. Contribute to intake decisions, case discussions and multidisciplinary planning to ensure effective safeguarding and advocacy for children and families. Ensure compliance with ISVA, Home Office and Ministry of Justice guidance, and maintain high standards of clinical, safeguarding and operational governance. Lead and participate in quality assurance, audits, and research initiatives to improve the child's experience of the criminal justice process. Support service development, continuous improvement, and the implementation of best-practice directives across the Lighthouse. Represent the Lighthouse at internal and external meetings, fostering strong partnership working with police, social care, legal partners, therapeutic services and community organisations. continued below (detailed job description section) Working for our organisation University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. CONTINUED FROM MAIN DUTIES SECTION: Deliver or support training, workshops, and practice development initiatives to build team competence and knowledge. Promote contextual and transitional safeguarding approaches, ensuring risk assessments and safety plans are robust and regularly reviewed. Champion the voice of children, young people and families, supporting participation in forums, feedback surveys and service evaluation. Maintain accurate, timely records in electronic systems, ensuring compliance with information governance and audit requirements. Support the development and professional growth of the case management team, modelling reflective practice, psychological safety, and high-quality, child-centred advocacy. The Lighthouse, Camden The Lighthouse is the UK's first Child House and a national leader in trauma-informed, multidisciplinary support for children and young people who have experienced sexual abuse. Based in Camden and serving North Central London, we bring together police, health, psychology and advocacy under one roof to provide holistic care, early support, and criminal justice advocacy. We are seeking a Consultant Social Worker to lead our Case Management team, supporting and Child and Family Practitioners while shaping high-quality, child-centred services. We are committed to addressing structural inequality inexperienced by children who report sexual abuse both in our service provision and referral criteria. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row. UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person specification Knowledge Essential criteria: Social work qualification (Masters Level or equivalent), Practice Educator Professional standards (PEPS) qualification and current HCPC registration. Recognised management and leadership qualification or demonstrable equivalent management and leadership experience. Highly developed specialist knowledge in working with victims of child sexual abuse cases going through the criminal justice system including up to date knowledge fo the criminal justice system. A highly developed understanding of systems and barriers faced by vulnerable children in accessing services to support their experience of recovery from child sexual abuse particularly for black, Asian and minority ethnic groups and children with disabilities. Knowledge of up to date Pan London child protection procedures and statutory guidance relating to multidisciplinary safeguarding. Postgraduate or significant further CPD in on for the following: systemic practice at foundation of intermediate level; or Compassion- focused therapy (CFT); motivational interviewing; or CBT skills. Experience Essential criteria: Substantial work experience working with children and carers affected by sexual abuse through the investigation and criminal justice process. Experience of managing Social workers/social work students, offering oversight, case management and reflective supervision Experience of anti-racist practice or practice that is focused on addressing barriers for vulnerable children particularly those from minoritised groups in accessing support services and justice in the criminal process. Experience of working with police officers and promoting the rights of victims with in investigations and the criminal justice process. . click apply for full job details

Your new company They are a specialist insurance and risk solutions provider, supporting clients with tailored coverage and expert advice across a range of sectors. The business is known for its client-focused approach, strong market relationships and commitment to delivering practical, dependable solutions.With a collaborative culture and a focus on professional development, they offer a supportive environment where people are trusted, valued and encouraged to grow their careers within a forward-thinking organisation. Your new role As a Data Architect, you'll play a key role in shaping how data is designed, managed and used across the business. You'll set the architectural direction for our data estate - from the point data first lands on the platform, through the Bronze, Silver and Gold layers of our Medallion Architecture, and all the way to analytics, AI and self-service reporting.Working within the Microsoft Azure and Databricks ecosystem, you'll help build a data platform that's scalable, flexible and built to last. Your work will directly support high-impact use cases, including advanced analytics, pricing models, AI/ML solutions and regulatory reporting - ensuring teams across the business can trust and use data with confidence. Data Architecture & Modelling Define and own the architectural principles, standards and policies governing SBG's data estate from the landing zone through to the Gold layer.Design and govern the Medallion Architecture (Bronze / Silver / Gold), ensuring every layer is built for analytics, AI/ML and self-service consumption.Own data modelling standards - conceptual, logical and physical - and ensure models are fit for both regulatory reporting and AI-driven insight.Define Unity Catalogue structure, metadata standards and data lineage governance across the estate. Data Ingestion & ProcessingDefine ingestion standards and data contracts for data arriving from the landing zone into the Bronze layer, working in partnership with the Development and Application Management team.Design and optimise ETL/ELT pipeline frameworks using Databricks, Delta Lake and Azure Data Factory. Ensure Silver and Gold layer data products are fit for purpose for analytics, pricing, AI and ML model consumption.Optimise data pipelines for efficiency, cost-effectiveness and high performance, leveraging Databricks for big data processing and machine learning. Governance & Standards Act as the architectural authority for the data estate - reviewing designs, enforcing standards and preventing platform fragmentation as SBG scales.Ensure all data architecture decisions align with regulatory requirements - FCA, GDPR, Solvency II, IFRS 17 and BCBS 239.Define and maintain data architecture policies and guidelines ensuring long-term scalability and sustainability. Analytics & AI Enablement Design the Gold layer to ensure data products are structured, documented and accessible for self-service analytics and AI/ML model consumption.Collaborate with ML Ops and Data Science teams to define data product standards and feature engineering patterns.Evaluate and lead adoption of emerging Azure and Databricks capabilities - including Microsoft Fabric, OneLake and DirectLake - where they advance the data architecture.Drive innovation by evaluating and implementing emerging cloud-based data technologies to enhance SBG's competitive advantage. What you'll need: Strong stakeholder management across business, IT and compliance teams. Excellent communication, collaboration and influencing skills at all levels of an organisation. Experience leading data architecture and engineering teams in an enterprise environment. Ability to define and implement a data strategy aligned with business objectives. Proven track record of delivering enterprise-scale data solutions with a focus on performance, security and scalability. Experience in regulated financial services, ensuring compliance with industry standards. Deep expertise in data modelling - conceptual, logical and physical. Data warehousing and data lake architecture for high-performance analytics. ETL/ELT pipeline development and optimisation to support large-scale data processing. Data integration across structured and unstructured sources, ensuring high availability. Metadata management and governance to maintain data quality and lineage. Experience defining data contracts and ingestion standards between source delivery teams and the data estate. Deep expertise in Microsoft Azure cloud services - ADF, ADLS, Synapse, Purview. Databricks - Delta Lake architecture, optimisation and advanced data processing. Apache Spark for large-scale distributed computing and performance tuning. Microsoft Fabric - OneLake and DirectLake integration. Azure Synapse Analytics for enterprise-scale data warehousing. Infrastructure-as-Code (Terraform or Azure Bicep) to automate cloud deployments. CI/CD pipelines with Azure DevOps or GitHub Actions for automated deployment of data pipelines. MLOps best practices - MLflow, Databricks Model Serving, Feature Store. Knowledge of IFRS 17, BCBS 239, UK Data Protection Act and Solvency II compliance. Experience with pricing models, claims processing and fraud detection in the insurance sector. Strong problem-solving skills and ability to translate business needs into technical solutions. Ability to document and present complex data architectures to technical and non-technical stakeholders What you'll get in return Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer & many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver an outstanding direct-to-consumer experience. As a native German speaker, you ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing Process warranties, returns, and credits efficiently and accurately Monitor orders across multiple systems, ensuring smooth processing Carry out daily fraud and order checks, flagging and resolving any issues Use multiple systems to manage queries and workflows Collaborate with internal teams to resolve issues and improve processes About You: Native German speaker Passionate about delivering excellent customer service Comfortable working in a fast-paced, high-volume environment Highly organised with strong attention to detail Able to prioritise, multitask, and manage time effectively A proactive team player with a positive attitude Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy .