Reporting to the Opereations director you will have at least 5 years experience in warehouse and distribution 500,000 sq foot Distribution centre managing 10 million budget for Transport and 25 million for warehouse. Must be Graduate Calibre previous Budget responsibiliy of 45 million . you will be an experienced general manager who has operated within a fast-paced distribution business who puts the customer at the heart of all they do. You will have demonstrable experience of managing change programmes, driving excellence and growing an operation. With a passion for people, you will demonstrate your ability to develop teams, work collaboratively across multiple functions and build strong and lasting relationships with customers. As a commercially astute and driven individual, you will be comfortable managing a large P&L and identifying risks and opportunities within the operation. Ideally you will also have experience of working within a unionised environment and collaborating with union Reporting to the Operations Director, you will be responsible for leading and motivating a team of employees across warehouse and transport to ensure a high-quality service to our customers. This role is based in Birmingham, within one of the larger automation branches that has a strategic ambition and potential for significant growth; you will be required to operate in line with business strategy to support transformational change and increase profitability against all KPI s. Working as part of a large branch network, you will work collaboratively alongside the general manager population and other group functions such as sales finance and HR Must have union Experience Inhouse retailer
Apr 26, 2026
Full time
Reporting to the Opereations director you will have at least 5 years experience in warehouse and distribution 500,000 sq foot Distribution centre managing 10 million budget for Transport and 25 million for warehouse. Must be Graduate Calibre previous Budget responsibiliy of 45 million . you will be an experienced general manager who has operated within a fast-paced distribution business who puts the customer at the heart of all they do. You will have demonstrable experience of managing change programmes, driving excellence and growing an operation. With a passion for people, you will demonstrate your ability to develop teams, work collaboratively across multiple functions and build strong and lasting relationships with customers. As a commercially astute and driven individual, you will be comfortable managing a large P&L and identifying risks and opportunities within the operation. Ideally you will also have experience of working within a unionised environment and collaborating with union Reporting to the Operations Director, you will be responsible for leading and motivating a team of employees across warehouse and transport to ensure a high-quality service to our customers. This role is based in Birmingham, within one of the larger automation branches that has a strategic ambition and potential for significant growth; you will be required to operate in line with business strategy to support transformational change and increase profitability against all KPI s. Working as part of a large branch network, you will work collaboratively alongside the general manager population and other group functions such as sales finance and HR Must have union Experience Inhouse retailer
LONDON Launch Your Recruitment Career with Tradewind Recruitment in London Are you ready to begin a career in one of the most fast-paced and financially rewarding industries? Tradewind Recruitment London is offering ambitious graduates the opportunity to join our Impact Academy and build a successful career in recruitment, sales, and business development. If you are driven, resilient, and motivated by success, this is your opportunity to thrive in a high-performance environment with uncapped earning potential. About Tradewind Recruitment Tradewind Recruitment is a leading education recruitment agency and a five-time Sunday Times Top 100 company. With nearly 30 years of success, a strong UK and international presence, and a reputation for developing top-performing consultants, we are committed to investing in future talent. Our London office is one of our busiest and highest-performing locations, offering significant opportunity for ambitious individuals to accelerate their careers. What We Offer Competitive base salary: 32,000 First-year earnings: 35,000- 40,000 OTE Uncapped commission structure from day one 35 days annual leave + reduced hours during school holidays International incentive trips and company-wide rewards Regular social events, team culture, and office perks Industry-leading training and continuous development Fast-track career progression opportunities The Impact Academy Our Impact Academy is a comprehensive graduate training programme designed to give you the skills, knowledge, and confidence to succeed in recruitment. You will gain hands-on experience from day one, learning how to manage candidates, build client relationships, and generate revenue in a competitive market. Your Role In your first year, you will: Identify, attract, and interview high-quality candidates Build strong relationships with schools and education professionals Develop business through proactive outreach and networking Work closely with your team to increase placements and revenue Meet and exceed performance targets and KPIs Earn commission as you progress This role is heavily sales-focused and rewards those who take initiative and consistently perform. Support and Development You will receive: One-to-one support from your manager Structured training from experienced professionals Ongoing mentorship Access to top performers and best practices Our London team offers a high-energy, supportive environment where success is recognised and rewarded. Career Progression After your first year, you will transition to a dedicated Sales Desk and receive advanced training in: Business development strategies Negotiation and deal management Compliance and safeguarding Handling complex client and candidate situations Time and performance management Progression is performance-based, giving you full control over your career path. What We're Looking For Graduates with strong work ethic and proven commitment Individuals with sales, hospitality, or target-driven experience Confident communicators with resilience and ambition A proactive and competitive mindset Driving licence preferred The Reality This is a high-pressure, target-driven sales role. It requires resilience, consistency, and determination. However, for those who succeed, the rewards-financial, professional, and personal-are substantial.
Apr 26, 2026
Full time
LONDON Launch Your Recruitment Career with Tradewind Recruitment in London Are you ready to begin a career in one of the most fast-paced and financially rewarding industries? Tradewind Recruitment London is offering ambitious graduates the opportunity to join our Impact Academy and build a successful career in recruitment, sales, and business development. If you are driven, resilient, and motivated by success, this is your opportunity to thrive in a high-performance environment with uncapped earning potential. About Tradewind Recruitment Tradewind Recruitment is a leading education recruitment agency and a five-time Sunday Times Top 100 company. With nearly 30 years of success, a strong UK and international presence, and a reputation for developing top-performing consultants, we are committed to investing in future talent. Our London office is one of our busiest and highest-performing locations, offering significant opportunity for ambitious individuals to accelerate their careers. What We Offer Competitive base salary: 32,000 First-year earnings: 35,000- 40,000 OTE Uncapped commission structure from day one 35 days annual leave + reduced hours during school holidays International incentive trips and company-wide rewards Regular social events, team culture, and office perks Industry-leading training and continuous development Fast-track career progression opportunities The Impact Academy Our Impact Academy is a comprehensive graduate training programme designed to give you the skills, knowledge, and confidence to succeed in recruitment. You will gain hands-on experience from day one, learning how to manage candidates, build client relationships, and generate revenue in a competitive market. Your Role In your first year, you will: Identify, attract, and interview high-quality candidates Build strong relationships with schools and education professionals Develop business through proactive outreach and networking Work closely with your team to increase placements and revenue Meet and exceed performance targets and KPIs Earn commission as you progress This role is heavily sales-focused and rewards those who take initiative and consistently perform. Support and Development You will receive: One-to-one support from your manager Structured training from experienced professionals Ongoing mentorship Access to top performers and best practices Our London team offers a high-energy, supportive environment where success is recognised and rewarded. Career Progression After your first year, you will transition to a dedicated Sales Desk and receive advanced training in: Business development strategies Negotiation and deal management Compliance and safeguarding Handling complex client and candidate situations Time and performance management Progression is performance-based, giving you full control over your career path. What We're Looking For Graduates with strong work ethic and proven commitment Individuals with sales, hospitality, or target-driven experience Confident communicators with resilience and ambition A proactive and competitive mindset Driving licence preferred The Reality This is a high-pressure, target-driven sales role. It requires resilience, consistency, and determination. However, for those who succeed, the rewards-financial, professional, and personal-are substantial.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 26, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 26, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Technical Sales Specialist / Business Development Manager - Vehicle Converters North Remote High-Growth Opportunity Double your earning potential. Work with cutting-edge technology. Grow with a business that punches above its weight. Our Client isn't just another supplier. For over 35 years, they have delivered specialist electrical power systems into some of the most demanding environments from Formula 1 support trucks to front-line military vehicles , commercial vehicles , Emergency vehicles, specialist fleets, and luxury yachts. They work closely with vehicle converters, OEMs, and fleet operators , providing reliable, high-performance power solutions where failure simply isn't an option. Due to exciting growth, they are now looking for a proven sales hunter/account manager to drive growth across the North & Midlands and look after some of their key accounts. Why This Role Stands Out If you're currently selling into vehicle converters, commercial vehicle fleets, OEMs, or power management markets , this is your chance to: Significantly increase your earning potential (real opportunity to double your basic) Join a growing, agile business with strong industry reputation Sell technical, power solution-led products into high-value applications Build relationships across fleet operators, vehicle builders, and converters Take ownership of your region and make a visible impact The Role A true new business + account growth role , focused on high-value sectors including: Vehicle converters Commercial vehicles & specialist fleets OEMs and fleet operators You will: Prospect, identify and win new business across target markets Build relationships with vehicle converters and commercial vehicle customers Understand client requirements and deliver tailored power solutions Grow existing accounts through proactive account management Negotiate and close profitable deals Manage your pipeline and customer activity through CRM What You will Bring Proven success in technical sales / BDM roles Experience selling into one or more of: Vehicle converters Commercial vehicle sector Fleet operators Power systems / electrical solutions A strong hunter mentality with a track record of winning new business Ability to communicate technical solutions clearly and confidently Excellent relationship-building and listening skills A proactive, adaptable mindset with a drive to succeed Full UK driving licence and willingness to travel Technical Development You will quickly build expertise in: Vehicle power systems and onboard electrical solutions Supporting commercial vehicle and conversion applications Becoming a trusted advisor to customers in technically demanding environments What Success Looks Like Winning new business across vehicle converters and fleet customers Growing key accounts and identifying upsell opportunities Delivering consistent sales performance Maintaining accurate reporting and forecasts Salary & Benefits Competitive basic salary (DOE) High earning potential with strong upside Remote role Regular engagement with Exeter HQ Pension scheme Why join They are a specialist, respected brand in a niche but growing sector. Their customers rely on them for critical power solutions across commercial vehicles, converted vehicles, and specialist fleets . If you are currently in the sector and feel undervalued or underpaid , this is a genuine opportunity to step up financially and professionally. Ready to Step Up? If you are selling into vehicle converters, commercial vehicles, or fleet markets and want more reward for your success we want to hear from you. Apply now and take your earnings and career to the next level.
Apr 26, 2026
Full time
Technical Sales Specialist / Business Development Manager - Vehicle Converters North Remote High-Growth Opportunity Double your earning potential. Work with cutting-edge technology. Grow with a business that punches above its weight. Our Client isn't just another supplier. For over 35 years, they have delivered specialist electrical power systems into some of the most demanding environments from Formula 1 support trucks to front-line military vehicles , commercial vehicles , Emergency vehicles, specialist fleets, and luxury yachts. They work closely with vehicle converters, OEMs, and fleet operators , providing reliable, high-performance power solutions where failure simply isn't an option. Due to exciting growth, they are now looking for a proven sales hunter/account manager to drive growth across the North & Midlands and look after some of their key accounts. Why This Role Stands Out If you're currently selling into vehicle converters, commercial vehicle fleets, OEMs, or power management markets , this is your chance to: Significantly increase your earning potential (real opportunity to double your basic) Join a growing, agile business with strong industry reputation Sell technical, power solution-led products into high-value applications Build relationships across fleet operators, vehicle builders, and converters Take ownership of your region and make a visible impact The Role A true new business + account growth role , focused on high-value sectors including: Vehicle converters Commercial vehicles & specialist fleets OEMs and fleet operators You will: Prospect, identify and win new business across target markets Build relationships with vehicle converters and commercial vehicle customers Understand client requirements and deliver tailored power solutions Grow existing accounts through proactive account management Negotiate and close profitable deals Manage your pipeline and customer activity through CRM What You will Bring Proven success in technical sales / BDM roles Experience selling into one or more of: Vehicle converters Commercial vehicle sector Fleet operators Power systems / electrical solutions A strong hunter mentality with a track record of winning new business Ability to communicate technical solutions clearly and confidently Excellent relationship-building and listening skills A proactive, adaptable mindset with a drive to succeed Full UK driving licence and willingness to travel Technical Development You will quickly build expertise in: Vehicle power systems and onboard electrical solutions Supporting commercial vehicle and conversion applications Becoming a trusted advisor to customers in technically demanding environments What Success Looks Like Winning new business across vehicle converters and fleet customers Growing key accounts and identifying upsell opportunities Delivering consistent sales performance Maintaining accurate reporting and forecasts Salary & Benefits Competitive basic salary (DOE) High earning potential with strong upside Remote role Regular engagement with Exeter HQ Pension scheme Why join They are a specialist, respected brand in a niche but growing sector. Their customers rely on them for critical power solutions across commercial vehicles, converted vehicles, and specialist fleets . If you are currently in the sector and feel undervalued or underpaid , this is a genuine opportunity to step up financially and professionally. Ready to Step Up? If you are selling into vehicle converters, commercial vehicles, or fleet markets and want more reward for your success we want to hear from you. Apply now and take your earnings and career to the next level.
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
Apr 26, 2026
Full time
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 26, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
MP Jobs Ltd t/a MP Recruitment Group
Didcot, Oxfordshire
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager s absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
Apr 26, 2026
Full time
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager s absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
A retail company is looking for a Store Manager in Andover, England. The successful candidate will manage store operations, lead the team to deliver exceptional customer service, and ensure high standards of merchandising. Candidates should have strong leadership skills and progressively responsible retail experience. This role focuses on maximizing sales while maintaining a customer-first approach. Competitive compensation is a part of the offer.
Apr 26, 2026
Full time
A retail company is looking for a Store Manager in Andover, England. The successful candidate will manage store operations, lead the team to deliver exceptional customer service, and ensure high standards of merchandising. Candidates should have strong leadership skills and progressively responsible retail experience. This role focuses on maximizing sales while maintaining a customer-first approach. Competitive compensation is a part of the offer.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Apr 25, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Job Title: Associate Account Manager Location: Warwick (1 day per week) Contract Type: Initial 6 months Join Us in Powering the Future! Are you ready to make a significant impact in the energy sector? Our client, a leading organization in high voltage transmission, is on the lookout for an enthusiastic and dedicated Relationship Manager. This pivotal role connects customers to the transmission system in England and Wales and plays a key part in realizing the UK's net zero ambitions. If you thrive on building relationships and guiding customers through processes, we want to hear from you! About the Role In this dynamic position, you'll serve as the first point of contact for customers looking to connect to our transmission network. Your role is crucial in guiding them through complex connection journeys, ensuring their needs are understood and met throughout the process. What You'll Be Doing : Build and Maintain Relationships: Forge strong connections with customers through proactive engagement. Lifecycle Support: Guide customers through the connections lifecycle, keeping them informed at every stage. Query Management: Log, manage, and resolve customer queries and complaints promptly. Data Management: Capture accurate customer data and insights in the CRM system. Data Quality Champion: Act as a champion for CRM data quality and customer pipeline accuracy. Clear Communication: Explain TOCO requirements in a straightforward and customer-friendly manner. What We're Looking For : Proven experience managing multiple customer or stakeholder relationships. Strong communication and influencing skills. Commercial awareness and negotiation capability. Ability to handle multiple priorities in a fast-paced environment. Experience in relationship or account management is desirable. Familiarity with CRM systems like Salesforce is a plus. Why Join Us? By joining our client, you will : Work on nationally significant infrastructure projects. Gain exposure to major customers and regulatory stakeholders. Play a direct role in delivering a cleaner, more resilient energy system for the UK. If you're ready to take your career to the next level and make a real difference in the energy sector, apply today! Join us in our mission to empower a sustainable future. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention
Apr 25, 2026
Contractor
Job Title: Associate Account Manager Location: Warwick (1 day per week) Contract Type: Initial 6 months Join Us in Powering the Future! Are you ready to make a significant impact in the energy sector? Our client, a leading organization in high voltage transmission, is on the lookout for an enthusiastic and dedicated Relationship Manager. This pivotal role connects customers to the transmission system in England and Wales and plays a key part in realizing the UK's net zero ambitions. If you thrive on building relationships and guiding customers through processes, we want to hear from you! About the Role In this dynamic position, you'll serve as the first point of contact for customers looking to connect to our transmission network. Your role is crucial in guiding them through complex connection journeys, ensuring their needs are understood and met throughout the process. What You'll Be Doing : Build and Maintain Relationships: Forge strong connections with customers through proactive engagement. Lifecycle Support: Guide customers through the connections lifecycle, keeping them informed at every stage. Query Management: Log, manage, and resolve customer queries and complaints promptly. Data Management: Capture accurate customer data and insights in the CRM system. Data Quality Champion: Act as a champion for CRM data quality and customer pipeline accuracy. Clear Communication: Explain TOCO requirements in a straightforward and customer-friendly manner. What We're Looking For : Proven experience managing multiple customer or stakeholder relationships. Strong communication and influencing skills. Commercial awareness and negotiation capability. Ability to handle multiple priorities in a fast-paced environment. Experience in relationship or account management is desirable. Familiarity with CRM systems like Salesforce is a plus. Why Join Us? By joining our client, you will : Work on nationally significant infrastructure projects. Gain exposure to major customers and regulatory stakeholders. Play a direct role in delivering a cleaner, more resilient energy system for the UK. If you're ready to take your career to the next level and make a real difference in the energy sector, apply today! Join us in our mission to empower a sustainable future. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 25, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Retail Bureau Manager (Store Manager) Hours: 30h p/w Location/s: Bishop's Stortford Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday - Sunday Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don't just manage branches - they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you'll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer's experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you'll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you'll be expected to: Lead by example, embodying eurochange's values in every interaction Communicate clearly and confidently, ensuring your team knows what's expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme - because you matter! Wagestream - access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK's go-to travel money provider, adding value to every customer's journey. Our Purpose Foreign exchange but better, simpler & more convenient. We're the trusted inspirational experts. Our Values We Strive We Trust We're Aspirational We're Responsible We're Sincere
Apr 25, 2026
Full time
Retail Bureau Manager (Store Manager) Hours: 30h p/w Location/s: Bishop's Stortford Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday - Sunday Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don't just manage branches - they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you'll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer's experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you'll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you'll be expected to: Lead by example, embodying eurochange's values in every interaction Communicate clearly and confidently, ensuring your team knows what's expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme - because you matter! Wagestream - access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK's go-to travel money provider, adding value to every customer's journey. Our Purpose Foreign exchange but better, simpler & more convenient. We're the trusted inspirational experts. Our Values We Strive We Trust We're Aspirational We're Responsible We're Sincere
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 25, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Position Summary In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As a Product Manager II, you will be tasked with deeply understanding market demands in terms of customer outcomes, proactively seeking out and analyzing available data such as pipeline metrics and user behavior. You will gather insights from a wide range of sources-including customer feedback, industry analysts, and input from various departments-to inform product decisions and strategy. You will operate with a high degree of independence within an Agile development environment, applying structured product thinking and frameworks such as Jobs to be Done to ensure the right problems are solved. You are expected to demonstrate strong project management discipline, driving features from discovery through delivery with minimal oversight. How You'll Contribute Specific Features: Propose new features/modules based on data analysis; identify and mitigate risks to the product roadmap; develop and present the product roadmap; create ROI models and business justifications. Markets & Validations: Utilize industry journals, publications, competitive datasets to identify industry trends; benchmark Panopto's offerings against competing SaaS solutions. Communication & Collaboration: Collaborate with internal stakeholders and customers to de escalate issues and facilitate remediation; work consultatively with sales and engineering to uncover root needs. Customer Focus: For features that do not meet expectations, define deprecation paths; conduct post mortems; measure and analyze existing features to find opportunities for innovation. Project Management: Own end to end delivery lifecycle of product initiatives within Agile sprints; coordinate cross team dependencies, manage stakeholder expectations, maintain backlog grooming and sprint planning. The Foundation for Success 8-10 years of product management experience at a software or SaaS company with a proven track record of proposing new features/modules, developing product roadmaps, and creating ROI models. Expertise in Agile/Scrum methodologies, serving as product owner, leading sprint planning, backlog refinement, and retrospectives. Strong project management skills to own delivery end to end, coordinate cross team dependencies, and manage competing priorities in a fast paced environment. Deep domain experience in at least one of higher education/EdTech, corporate learning & development, media/video infrastructure, or platform integrations. Strong analytical skills to interpret and analyze data from pipeline metrics, user behavior, customer feedback, and industry trends. Excellent communication and collaboration skills to work effectively with internal stakeholders and customers. Ability to identify and mitigate risks to product roadmaps proactively. Experience conducting post mortems and analyzing features for innovation and improvement. Experience using industry journals, competitive datasets to inform product decisions. Proactive problem solving skills and ability to gracefully handle feature deprecation. Track record of delivering technology products that delight customers in a high growth environment. What Sets You Apart Experience with product discovery and prioritization frameworks such as JTBD, RICE, Kano, or Opportunity Solution Trees. Consultative stakeholder management, uncovering root needs and building consensus across engineering, sales, and customer success. Experience with video or media technology platforms, content management systems, or learning management systems in a SaaS environment. Understanding of enterprise SaaS business models, including subscription metrics (ARR, churn, NRR) and renewal dynamics. Familiarity with integration ecosystems such as LMS platforms (Canvas, Blackboard, Moodle), LTI standards, SCORM, xAPI, and SSO/SAML. What Success Looks Like Within 6 Months: Integrated into the Agile team, completed a comprehensive audit of your product area, and taken ownership of the current roadmap, establishing clear ROI justifications. Within 1 Year: Launched at least one major feature or module from discovery to delivery that shows measurable impact on user engagement or customer retention. Your Legacy: Established a data driven culture within your product vertical, where every feature is rooted in JTBD and directly contributes to Panopto's standing as a global leader. Total Rewards The salary range for this position is $110,000 - $120,000 USD per year. The position is also eligible for a bonus as part of the compensation package. Base pay may vary based on knowledge, skills, experience, and other factors such as location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs (health insurance, flexible spending accounts, retirement savings plans, life and disability insurance, paid and unpaid time off). Learn more about what working at Panopto can mean for you. Remote, US Candidate looking for flexible or remote friendly positions are encouraged to apply. Employees in this position are eligible to work remotely. Remote, International Candidate looking for flexible or remote friendly positions are encouraged to apply. Employees are eligible to work remotely; may make regular trips to local international office when applicable. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals who will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities.
Apr 25, 2026
Full time
Position Summary In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As a Product Manager II, you will be tasked with deeply understanding market demands in terms of customer outcomes, proactively seeking out and analyzing available data such as pipeline metrics and user behavior. You will gather insights from a wide range of sources-including customer feedback, industry analysts, and input from various departments-to inform product decisions and strategy. You will operate with a high degree of independence within an Agile development environment, applying structured product thinking and frameworks such as Jobs to be Done to ensure the right problems are solved. You are expected to demonstrate strong project management discipline, driving features from discovery through delivery with minimal oversight. How You'll Contribute Specific Features: Propose new features/modules based on data analysis; identify and mitigate risks to the product roadmap; develop and present the product roadmap; create ROI models and business justifications. Markets & Validations: Utilize industry journals, publications, competitive datasets to identify industry trends; benchmark Panopto's offerings against competing SaaS solutions. Communication & Collaboration: Collaborate with internal stakeholders and customers to de escalate issues and facilitate remediation; work consultatively with sales and engineering to uncover root needs. Customer Focus: For features that do not meet expectations, define deprecation paths; conduct post mortems; measure and analyze existing features to find opportunities for innovation. Project Management: Own end to end delivery lifecycle of product initiatives within Agile sprints; coordinate cross team dependencies, manage stakeholder expectations, maintain backlog grooming and sprint planning. The Foundation for Success 8-10 years of product management experience at a software or SaaS company with a proven track record of proposing new features/modules, developing product roadmaps, and creating ROI models. Expertise in Agile/Scrum methodologies, serving as product owner, leading sprint planning, backlog refinement, and retrospectives. Strong project management skills to own delivery end to end, coordinate cross team dependencies, and manage competing priorities in a fast paced environment. Deep domain experience in at least one of higher education/EdTech, corporate learning & development, media/video infrastructure, or platform integrations. Strong analytical skills to interpret and analyze data from pipeline metrics, user behavior, customer feedback, and industry trends. Excellent communication and collaboration skills to work effectively with internal stakeholders and customers. Ability to identify and mitigate risks to product roadmaps proactively. Experience conducting post mortems and analyzing features for innovation and improvement. Experience using industry journals, competitive datasets to inform product decisions. Proactive problem solving skills and ability to gracefully handle feature deprecation. Track record of delivering technology products that delight customers in a high growth environment. What Sets You Apart Experience with product discovery and prioritization frameworks such as JTBD, RICE, Kano, or Opportunity Solution Trees. Consultative stakeholder management, uncovering root needs and building consensus across engineering, sales, and customer success. Experience with video or media technology platforms, content management systems, or learning management systems in a SaaS environment. Understanding of enterprise SaaS business models, including subscription metrics (ARR, churn, NRR) and renewal dynamics. Familiarity with integration ecosystems such as LMS platforms (Canvas, Blackboard, Moodle), LTI standards, SCORM, xAPI, and SSO/SAML. What Success Looks Like Within 6 Months: Integrated into the Agile team, completed a comprehensive audit of your product area, and taken ownership of the current roadmap, establishing clear ROI justifications. Within 1 Year: Launched at least one major feature or module from discovery to delivery that shows measurable impact on user engagement or customer retention. Your Legacy: Established a data driven culture within your product vertical, where every feature is rooted in JTBD and directly contributes to Panopto's standing as a global leader. Total Rewards The salary range for this position is $110,000 - $120,000 USD per year. The position is also eligible for a bonus as part of the compensation package. Base pay may vary based on knowledge, skills, experience, and other factors such as location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs (health insurance, flexible spending accounts, retirement savings plans, life and disability insurance, paid and unpaid time off). Learn more about what working at Panopto can mean for you. Remote, US Candidate looking for flexible or remote friendly positions are encouraged to apply. Employees in this position are eligible to work remotely. Remote, International Candidate looking for flexible or remote friendly positions are encouraged to apply. Employees are eligible to work remotely; may make regular trips to local international office when applicable. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals who will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities.
A leading fashion retailer in Glasgow is seeking an Assistant Store Manager who will lead the store team and drive sales performance. You will inspire and coach your team while ensuring exceptional customer experiences. Ideal candidates possess proven retail management skills and a passion for the brand. The role offers competitive salary, generous holiday allowance, and various employee perks, including discounts and flexible working patterns.
Apr 25, 2026
Full time
A leading fashion retailer in Glasgow is seeking an Assistant Store Manager who will lead the store team and drive sales performance. You will inspire and coach your team while ensuring exceptional customer experiences. Ideal candidates possess proven retail management skills and a passion for the brand. The role offers competitive salary, generous holiday allowance, and various employee perks, including discounts and flexible working patterns.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 25, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
This is a senior, hands-on purchasing role with real autonomy, owning global sourcing and supply decisions for a specialist FMCG product category. The role plays a central part in launching new materials, managing international suppliers, and supporting ambitious commercial growth plans. Client Details The company is a well-established organisation in the industrial and manufacturing sector, known for its expertise in delivering high-quality products. It operates as a medium-sized enterprise with a strong focus on operational efficiency and supply chain excellence. Description Own end-to-end purchasing activity for a defined packaging category Work on new product development (NPD) projects, supporting innovation and custom solutions Manage and develop international supplier relationships across multiple regions Negotiate commercial terms to optimise cost, quality, and continuity of supply Place and manage orders in line with forecasts and customer demand Monitor inventory levels, mitigate risk, and support stock checks and audits Work cross-functionally with operations, sales, finance, and design teams Profile A successful Purchasing Manager should have: Proven background in FMCG purchasing (food, packaging, or adjacent sectors) Strong negotiation and vendor management skills. A solid understanding of procurement processes and cost analysis techniques. Demonstrated experience managing global supply chains and international suppliers Strong commercial acumen, numeracy, and forecasting capability Confident communicator able to work autonomously in a fast-paced, collaborative environment Job Offer Competitive salary ranging from 50,000 to 55,000 per annum. Opportunity to work in the thriving industrial and manufacturing sector. Supportive work environment and a focus on professional development. Take the next step in your career and apply today!
Apr 25, 2026
Full time
This is a senior, hands-on purchasing role with real autonomy, owning global sourcing and supply decisions for a specialist FMCG product category. The role plays a central part in launching new materials, managing international suppliers, and supporting ambitious commercial growth plans. Client Details The company is a well-established organisation in the industrial and manufacturing sector, known for its expertise in delivering high-quality products. It operates as a medium-sized enterprise with a strong focus on operational efficiency and supply chain excellence. Description Own end-to-end purchasing activity for a defined packaging category Work on new product development (NPD) projects, supporting innovation and custom solutions Manage and develop international supplier relationships across multiple regions Negotiate commercial terms to optimise cost, quality, and continuity of supply Place and manage orders in line with forecasts and customer demand Monitor inventory levels, mitigate risk, and support stock checks and audits Work cross-functionally with operations, sales, finance, and design teams Profile A successful Purchasing Manager should have: Proven background in FMCG purchasing (food, packaging, or adjacent sectors) Strong negotiation and vendor management skills. A solid understanding of procurement processes and cost analysis techniques. Demonstrated experience managing global supply chains and international suppliers Strong commercial acumen, numeracy, and forecasting capability Confident communicator able to work autonomously in a fast-paced, collaborative environment Job Offer Competitive salary ranging from 50,000 to 55,000 per annum. Opportunity to work in the thriving industrial and manufacturing sector. Supportive work environment and a focus on professional development. Take the next step in your career and apply today!
Role: Customer Relations & Logistics Specialist Location: Luton Hours: Monday to Friday, 37.5 hours a week + hybrid working Salary: £30,000 - £38,000 per annum 6 Months Fixed Term Contract OA are currently looking to recruit for an experienced Customer Relations & Logistics Specialist to join an independently owned, growing business based in Luton. As a Customer Relations & Logistics Specialist you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes. Duties of a Customer Relations & Logistics Specialist: Support the Regional Sales Manager in delivering regional revenue targets and executing customer account plans Act as the main point of contact for customers and suppliers, delivering responsive, high-quality service by phone and email Manage the end-to-end order process, from order receipt and confirmation through to supplier purchase orders and delivery completion Coordinate international logistics with third-party hauliers to ensure on-time, in-full delivery of goods Maintain accurate customer, order and quality documentation, ensuring compliance with ISO9001 and ISO14001 standards Capture and report customer feedback, commercial opportunities and competitor intelligence to support regional growth What we would like from you: Experience within logistics, supply chain or international freight, with strong understanding of global movement of goods and import/export processes Proven background in customer or commercial account management, confident building relationships by phone and managing multiple priorities independently Highly organised, detail-driven and solutions-focused, comfortable handling complex documentation in a fast-paced, regulated environment Professional, confident communicator Proactive team player Strong systems capability, including ERP usage and solid Excel skills; NetSuite and chemical/logistics product knowledge advantageous If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Apr 25, 2026
Contractor
Role: Customer Relations & Logistics Specialist Location: Luton Hours: Monday to Friday, 37.5 hours a week + hybrid working Salary: £30,000 - £38,000 per annum 6 Months Fixed Term Contract OA are currently looking to recruit for an experienced Customer Relations & Logistics Specialist to join an independently owned, growing business based in Luton. As a Customer Relations & Logistics Specialist you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes. Duties of a Customer Relations & Logistics Specialist: Support the Regional Sales Manager in delivering regional revenue targets and executing customer account plans Act as the main point of contact for customers and suppliers, delivering responsive, high-quality service by phone and email Manage the end-to-end order process, from order receipt and confirmation through to supplier purchase orders and delivery completion Coordinate international logistics with third-party hauliers to ensure on-time, in-full delivery of goods Maintain accurate customer, order and quality documentation, ensuring compliance with ISO9001 and ISO14001 standards Capture and report customer feedback, commercial opportunities and competitor intelligence to support regional growth What we would like from you: Experience within logistics, supply chain or international freight, with strong understanding of global movement of goods and import/export processes Proven background in customer or commercial account management, confident building relationships by phone and managing multiple priorities independently Highly organised, detail-driven and solutions-focused, comfortable handling complex documentation in a fast-paced, regulated environment Professional, confident communicator Proactive team player Strong systems capability, including ERP usage and solid Excel skills; NetSuite and chemical/logistics product knowledge advantageous If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Apr 25, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
