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We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well-managed environment. Key responsibilities include maintaining high standards of health and safety, with a strong focus on fire safety compliance, as well as carrying out essential administrative duties. You will also play a vital role in delivering excellent customer service, supporting residents with professionalism, empathy, and respect. The role requires flexibility, with shifts scheduled between 7:00am and 10:00pm, including weekend working. As the hostel operates 24/7, you will also be required to work some bank holidays, with time off provided in lieu. The ideal candidate will have a solid understanding of housing or supported accommodation settings, strong organisational skills, and the ability to manage challenging situations calmly and effectively. This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Solihull Early Intervention Police partnership IDVA (EIPP IDVA) Solihull Early Intervention Police partnership IDVA (EIPP IDVA) Hours of Work: 37 hours per week Job Purpose: To provide specialist expertise on DVA within the Public Protection Unit (PPU) and the local policing unit (LPU) across Coventry and Solihull police stations, covering Solihull Borough. This role will support the improvement of police practice by providing tailored guidance, advice, and professional support to officers and staff, strengthening their understanding of safe, trauma informed and appropriate interventions with women and children affected by DVA To provide information, support and signposting for women accessing WMP disclosing experiences of domestic violence/abuse

Employer: Sefton Metropolitan Borough Council Location: Sefton Metropolitan Borough Council, Magdalen House/Agile Contract: Permanent Working Pattern: Part Time Hours: 18 hours per week. DBS Check: No Closing Date: 13/05/2026 at 23:59 Reference: HPP/26/335123 An exciting opportunity has arisen to join the Public Protection Service in Sefton. A busy and vibrant Department undertaking statutory and regulatory functions across Environmental Health, Trading Standards and Licensing. We are looking for a motivated, experienced and appropriately qualified Senior Technical Officer or Environmental Health Practitioner to undertake all operational aspects of the Food and Safety Teams work. Candidates should hold the Higher Certificate in Food Premises Inspection and ideally the Food Standards module (the post would also be suitable for a qualified Environmental Health Officer with EHORB registration). As part of your role, you will be required to: Deliver statutory functions in Food Hygiene, Food Standards and Health & Safety in the workplace including programmed inspections and investigations. Investigate notifiable diseases and work in partnership with the UK Health Security Agency. Undertake sampling in accordance with regional programmes and campaigns. Provide expert advice to businesses and Council departments on compliance and best practice. Take enforcement action where necessary, including preparing statutory notices, prosecution files and attending court. Respond to complaints and requests for service from members of the public. Contribute to service improvements and wider regulatory projects. A relevant food qualification that meets FSA requirements for conducting inspections. Ability to carry out inspections independently and work as part of team when required. Meets the FSA Competency Framework. Closing Date - 13/05/2026 Provisional Interview Date - 08/06/2026 We reserve the right to close this vacancy early if we receive a high volume of applications. EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential.We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

About us The Merchant Taylors' Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Volunteering is important for the health of the Merchant Taylors' Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. At the heart of Merchant Taylors' Company lie the concepts of 'Fraternity, Philanthropy and Education'. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company's Education programme. The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. About the role Reports to: Educational Grants and Relationship Manager Direct reports: None Place of work: The Hall (Bank, London) Contract type: Fixed-term and part-time (0.8 FTE). The working days and times can be flexible and some hybrid working may be possible. Some evening work will be required as well as occasional attendance at events outside of the employee's usual working hours (including at weekends). Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK. Overview of role: With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors' Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in. Job Description: Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate. Work with the EGRM to co-ordinate the Trust's Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement. Take a lead on promotion of volunteering opportunities through the members' portal in good time, with appropriate explanation to encourage take up. Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences. Champion and promote the Company's volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events. Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training. Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff. Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding) To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students. Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets. To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT's volunteering impact to the MT membership. Gather and act on feedback from volunteers and participants to inform and improve the Company's volunteering and education strategies. Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company's Health & Safety policies. To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings. Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences. To undertake other duties as may be appropriate for the position to support the wider work of the Company. What we can offer you: 25 days holiday per annum plus Bank Holidays An additional up to five days off over the Christmas / New Year period A generous employer pension contribution of 10% of salary Free lunch in the office when the kitchen is operational "Perkbox" discount app A monthly gym / wellbeing allowance of £70 Private Medical Insurance Healthcare cash plan Electric Car scheme Cycle-to-work scheme Life Assurance Income Protection Insurance Person Specification We are looking for: Essential: Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working. Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills. Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders. A proactive approach to solving problems and the ability to keep going until a solution is found which works for all. A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions. Excellent organisational, planning and IT skills. Desirable: Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders. Experience of interacting with or working for a membership organisation Understanding of health & safety, safeguarding, and risk management in a volunteer setting. Experience of being a volunteer yourself. Miscellaneous: Willingness to work some evenings and weekends. How to apply Please submit your CV and a cover letter. Please don't use generative AI. Your cover letter should explain why you think you are a good fit for this role. Please send both CV and cover letter by an email via the button below. Interview dates and start date: We are actively recruiting for this role and will consider and interview applicants in the order in which they apply. The successful Candidate is to start as soon as possible.

Description Our local government clients in Greenwich, Greater London, seek a Complaints & Information Governance Officer to be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. Responsibilities To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. To work as part of a team delivering high-quality services across the remit of the service, having lead responsibility for one or two of the following areas, i.e. (i) Complaints, (ii) Freedom of Information, (iii) Data Protection, (iv) Members' Enquiries. To develop and maintain good relations with service areas and partner agencies To maintain a good working knowledge of the legislation, policies and protocols relevant to the service's work, e.g., Information governance and complaints procedures relevant to Children's Services. To provide an excellent and professional standard of service to all stakeholders, including the provision of advice and guidance. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree and equivalent experience dealing with complaints relating to Children's Services Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Experience of working in at least one of the following specialist areas, FOIA, DPA, Complaints or Member Enquiries Knowledge of complaints processes, including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanisms. Excellent working knowledge of the Complaints procedures applicable to Children's Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Knowledge of records management and retrieval systems and record-keeping protocols. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Demonstrable Understanding of the application of confidentiality principles to the area of work. Experience in project management and/or research work and relevant techniques. Experience in facilitating complaint resolution meetings. Experience in writing reports Experience in undertaking complex investigations. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.

Starting 28,415 and up to 31,853 Come and be part of an enthusiastic and motivated One Team in helping to protect our significant number of protected trees across South Norfolk and Broadland. Our Districts have a varied geography and a substantial number of protected trees, and in this role, you will take a supportive role in all tree related matters. This will include assessing trees for protection, processing applications and appeals, and providing related specialist advice and guidance to planning officers, enforcement teams, the public, and Councillors. We have an ambitious growth and development agenda and take pride in protecting our environment whilst also promoting sustainable housing for the future. We are therefore looking for someone that can work closely with the Development Management team to help ensure that important trees are suitably protected and accommodated within developments. About You You will need to have experience within a tree and conservation role, ideally with an LPA. You should be able to work on your own initiative, be a strong team player and demonstrate passion and commitment to protecting trees, landscapes and the environment. You should have a professional qualification in Tree/Landscape Management from a recognised body or national diploma in forestry or arboriculture or equivalent level 3 qualification in arboriculture. Consideration will be given to funding study for candidates with suitable experience but without the relevant qualifications. For further information about the role or our organisation, please don't hesitate to get in touch with the Recruiting Manager, or the People Team as follows: Closing Date: 1st May 2026 Interview Date: 11th May 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

We are seeking an experienced and driven Team Manager to lead a new Tenancy Rights, Advice and Enforcement Team, delivering the council's responsibilities under the Renters' Rights Act. This is an exciting opportunity to shape a new service that will protect private renters, tackle unlawful eviction and harassment, and improve standards across the private rented sector. You will manage a small, dedicated team of four officers, providing strategic leadership across advice, casework and enforcement. The team will play a vital role in ensuring residents receive clear, timely and person-centred guidance on their rights, while also acting as a key homelessness prevention service. In this role, you will oversee complex investigations into breaches of tenancy law, ensuring enforcement is fair, consistent and evidence-led. You will work closely with Legal Services to prepare cases for prosecution or civil penalties, maintaining high evidential standards throughout. Alongside this, you will drive service improvement, develop operational policies, and embed best practice across the team. You will collaborate with colleagues across homelessness prevention, adult and children's services, health partners, and voluntary organisations to support vulnerable residents. We are looking for someone with strong knowledge of tenancy law, including unlawful eviction and harassment, alongside experience managing complex casework in a regulatory or statutory setting. You will bring confident leadership, excellent communication skills, and a proactive, resident-focused, trauma-informed approach. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Morgan Hunt are currently working with a leading not-for-profit organisation in their search for an Interim Subject Access Request Officer to provide dedicated support across data subject access requests (DSARs). This is an excellent opportunity for an experienced SAR/Disclosure professional to join a busy data protection function and manage DSAR casework end-to-end during a period of increased demand.In this role, you will focus solely on DSARs, managing requests through the full lifecycle including acknowledgement, identity verification, records gathering, review, redaction and secure disclosure. You will handle complex and sensitive requests, including those relating to children, and will be expected to work confidently across multiple data sources and systems to ensure requests are progressed efficiently, accurately and in line with statutory timescales.You will also undertake wider disclosure activity where required, including third-party disclosure requests and court order-related queries, applying sound judgement and attention to detail throughout. This is a hands-on role requiring someone who can hit the ground running, manage competing priorities, and work professionally with sensitive personal data in a fast-paced environment.The successful candidate will bring extensive experience managing DSARs and related disclosure requests, ideally gained within a public sector or not-for-profit setting. You will have strong knowledge of UK GDPR and data protection processes, excellent organisational skills, and the ability to manage high volumes of sensitive casework with accuracy and professionalism. Job Title: Subject Access Request Officer Location: Hybrid / Remote Daily Rate: £130.00 - £145.00 (Umbrella) Contract Type: Temporary (3-6 months) Hours: Full-time Key Responsibilities Manage DSARs end-to-end, ensuring responses are accurate, compliant and issued within statutory deadlines. Complete identity verification and maintain clear communication with requestors throughout the process. Coordinate records retrieval across multiple systems and stakeholders. Review and redact sensitive documentation, ensuring lawful disclosure and data minimisation. Prepare disclosure packs and respond securely using approved methods. Handle complex requests, including those involving children and other sensitive subject matter. Support wider disclosure activity where required (e.g. third-party requests, solicitor/police requests, court orders). Maintain accurate records/logs, ensuring all DSAR activity is auditable and compliant. Escalate high-risk matters appropriately, applying strong judgement and attention to detail. Candidate Profile Extensive experience managing data subject access requests (DSARs) from start to finish. Experience handling complex and sensitive requests, including those relating to children. Strong understanding of UK GDPR and DSAR statutory requirements. Experience working in public sector / not-for-profit environments (highly desirable). Excellent attention to detail and ability to complete high-quality redaction work. Highly organised and able to manage high-volume requests and deadlines. Professional and confident communicator, able to work with sensitive information appropriately. Able to hit the ground running and work independently in a fast-paced environment. Why Apply? This is a strong interim opportunity for a DSAR specialist to join a purpose-led organisation and play a key role in handling high volumes of sensitive data requests professionally, accurately and within legal timeframes.If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt on for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Complaints Support Officer We are seeking a proactive and customer-focused Complaints Support Officer to join a busy Corporate Complaints Team. This is a varied and rewarding role supporting the effective handling of complaints, enquiries and feedback, ensuring a high-quality and consistent service is delivered across the organisation. About the role You will support the day-to-day operation of the complaints function, managing a caseload of enquiries and complaints from receipt through to resolution. This includes assessing cases, liaising with stakeholders, monitoring progress, and ensuring responses are delivered within agreed timescales. You will work closely with internal teams, senior stakeholders, and external bodies, providing advice and guidance on complaints procedures while maintaining accurate records and producing performance reports. The role also involves supporting Freedom of Information and Subject Access requests, as well as contributing to service improvements and policy development. Key responsibilities Receive, assess and manage complaints, enquiries and correspondence Maintain and monitor cases using a case management system Liaise with stakeholders including members of the public, senior staff, MPs and external organisations Provide advice and guidance on complaints handling processes Produce reports and performance data to support service improvements Ensure all communication is clear, timely and customer-focused Handle sensitive and confidential information in line with data protection requirements About you You will have experience working in a fast-paced administrative or customer-focused environment, with the ability to manage sensitive or complex enquiries professionally. You will also bring: Strong communication and interpersonal skills Excellent organisational skills and attention to detail The ability to work independently and prioritise workloads Confidence using IT systems and managing data A calm and professional approach when dealing with challenging situations This is an excellent opportunity for someone looking to develop their experience in complaints handling, governance, or customer services within a supportive and professional environment.

Are you passionate about supporting tenants and landlords in navigating the complexities of housing legislation? Do you have a keen understanding of tenancy rights and a drive to make a difference in your community? If so, we have an exciting opportunity for you! Join our public sector clients' dynamic Housing Services team as a Tenancy Relations Officer ! In this vital temporary role, you will be instrumental in ensuring compliance with housing laws while advocating for tenant rights under the Protection from Eviction Act 1977 and the upcoming Renters Rights Act 2025. Due to the investigative and enforcement responsibilities this role may suit someone with Private Sector Housing or Fraud experience also. This is a full time role (36 hours each week, Monday to Friday) and based in our clients' office in Haywards Heath (Mid Sussex) for 2 days each week. Access to own transport is desirable as some travel in the district may be required. Key Responsibilities: Tenant Protection & Enforcement: - Investigate complaints of illegal eviction and landlord harassment, utilizing your expertise in the Protection from Eviction Act 1977. - Enforce tenants' rights by preparing case files for fines or prosecution, and using PACE powers to interview suspects. - Collaborate with legal teams and present cases in court as necessary. Implementing the Renters Rights Act 2025: - Advise landlords and tenants on new legal obligations, including the abolition of Section 21 'no fault' evictions. - Contribute to policy development to reflect legislative changes. Advice & Advocacy: - Provide impartial advice to tenants and landlords on rights and responsibilities. - Support vulnerable tenants facing eviction, ensuring they are informed of their options. Partnership Working: - Collaborate with internal departments and external bodies for coordinated responses. - Deliver training and briefings to colleagues and stakeholders on tenancy relations. Case Management & Reporting: - Maintain accurate records and prepare detailed reports for enforcement actions. - Provide regular performance reports to management to meet key performance indicators (KPIs). What We're Looking For: A motivated individual with a solid understanding of housing and tenancy laws. PACE-trained (Police and Criminal Evidence Act 1984), with a proactive approach to conflict resolution and legal compliance. Excellent communication skills, with the ability to engage effectively with diverse audiences. A team player who thrives in a collaborative environment and is committed to making a positive impact. Why should you apply? Be part of a dedicated team focused on improving housing services and tenant rights. Opportunity to contribute to meaningful change in the community. Competitive hourly rate and a supportive work environment. If you're ready to take on this rewarding challenge and make a real difference, we want to hear from you! Apply today and embark on a fulfilling journey in social housing as a Tenancy Relations Officer.

We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.

Your new company A public sector shared legal service operating across North West London and the Home Counties is seeking an experienced housing litigation lawyer to join a Local Authority's civil litigation team on an initial 3-month rolling contract, with an immediate start desired. Your new role You will play a key role in supporting the ongoing development of a specialist public law practice, working closely with Team Leaders and Service Managers. The role involves advising a diverse client base and managing a substantial caseload of civil litigation matters, with a strong focus on housing-related work.Your responsibilities will include: Managing and conducting housing disrepair, housing, homelessness, and wider civil litigation matters Providing advice and representation in court, including advocacy where required Advising officers and elected members in a proactive and politically sensitive manner, including in public forums Attending meetings and court hearings, occasionally outside normal office hours This role offers the opportunity to work independently within a specialist team while contributing to the strategic development of the wider legal service. What you'll need to succeed You will be a qualified solicitor or barrister with significant experience in civil litigation, particularly housing matters (including disrepair, homelessness, and judicial review), and advocacy.You will also have: Specialist knowledge of English law and civil litigation practice and procedure Knowledge of local government law, equalities law, and data protection A proven ability to work independently while contributing positively to a team environment Excellent communication skills and confidence representing clients in court What you'll get in return Up to £55 per hour (umbrella rate) Hybrid working arrangement based in North West London Exposure to a broad and varied public sector employment caseload What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. Key Responsibilities - To provide specialist expertise on DVA within the Public Protection Unit (PPU) and the local policing unit (LPU) across Coventry and Solihull police stations, covering Solihull Borough. This role will support the improvement of police practice by providing tailored guidance, advice, and professional support to officers and staff, strengthening their understanding of safe, trauma informed and appropriate interventions with women and children affected by DVA. To provide information, support and signposting for women accessing WMP disclosing experiences of domestic violence/abuse. Experience Required - Influencing professional practice, including delivering training and awareness sessions Carrying out needs and risk assessments and support of women experiencing abuse Working within safeguarding guidelines to protect and promote the well-being of children and young people Monitoring and evaluating projects Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

Finance Assistant (Permanent) Location: Kings Cross, Central London Contract Type: Permanent Annual Salary: Up to 30,000 Working Pattern: Full-Time (35 hours per week, Monday to Friday) Are you passionate about finance and eager to make a difference in the housing sector? Join a dynamic finance team at a dedicated public sector organisation based in the heart of London! We are on the lookout for a motivated Finance Assistant who thrives in a collaborative environment and is committed to delivering excellent customer service. Our client is a small but impactful social housing landlord that prioritises residents in everything they do. Their team works closely together, ensuring that every member plays a vital role in enhancing the lives of their residents. If you are ready to contribute to their "one team" approach, we want to hear from you! Key Responsibilities: As a Finance Assistant, you will take on a variety of tasks that support our client's finance function, including: Invoice Processing: Assisting with the processing and coding of purchase invoices. Supplier Payments: Helping prepare supplier payment runs and responding to supplier queries. Service Charge Accounts: Assisting in the preparation of Service Charge accounts for residents. Bank Receipts: Processing bank receipts, ensuring rent ledgers are consistently updated. General Office Duties: Providing support with various office tasks as required. What You'll Do: You will report directly to the Senior Finance Officer and play a crucial role in maintaining financial processes. Your day-to-day tasks will include: Maintaining the purchase ledger and processing invoices. Keeping tenant rent accounts updated with receipts, including Housing Benefit payments. Preparing bank reconciliations and ensuring accurate electronic filing. Upholding confidentiality and adhering to GDPR and Data Protection policies. Who We're Looking For: To excel in this role, you should possess: Strong IT skills (Microsoft Excel, Word, and Outlook). A good command of both Maths and English. Excellent interpersonal skills and attention to detail. Basic accounting knowledge or experience (AAT qualification is a plus!). Awareness of GDPR regulations and the importance of data security. Strong organizational skills and the ability to multitask effectively. Working Conditions: Hours: Office-based for 3 to 5 days per week. Core Hours: 9am to 5pm with a one-hour lunch break. Location: Kings Cross, Central London What We Offer: Competitive salary ranging up to 30,000 per annum. Generous holiday allowance of 26 days per year, plus bank holidays. Pension scheme with an 8.5% employer contribution. Opportunity for AAT study package if desired. A supportive and inclusive workplace culture. Ready for a new challenge? If you are excited about the opportunity to make a meaningful impact in the housing sector and are eager to grow your finance career, we would love to hear from you! Interviews will take place in person in late April, so candidates will ideally be immediately available or on a short notice period (1 month maximum).

Player Protection Officer Location: Hybrid Department: Risk & Compliance Type: Full-time Salary: Up to £30,000 per annum plus annual bonus (depending on company performance) Do yo have experience in AML ? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What You ll Be Doing Conducting risk assessments and forensic profiling of customer accounts Investigating escalated cases of fraudulent activity and suspicious behaviour Engaging with customers to understand their circumstances and ensure safe play Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews Maintaining accurate records and completing Suspicious Activity Reports (SARs) Collaborating with retail and digital teams to create a seamless safer gambling experience Presenting findings to senior governance meetings and contributing to policy improvements What You ll Bring Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance) Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act Hands-on experience with Customer Due Diligence (CDD) and EDD procedures Excellent communication skills and the ability to handle sensitive conversations with empathy A sharp eye for detail and a proactive, investigative mindset Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) Ability to work independently and as part of a remote team Desirable Extras ICA Certificate in KYC, CDD, or AML Experience compiling reports and presenting findings to senior stakeholders Why You ll Love It Here You ll be part of a passionate team that puts player safety at the heart of everything You ll have the opportunity to shape safer gambling practices and drive real change You ll work in a supportive, collaborative environment with room to grow Ready to make a difference? Apply now and help us protect what matters most.

Our client is a large local government organisation and looking for an experienced Head of Legal and Governance.This is initially a 3 month contract which may be extended for the right candidate You will Advising on decisions that constitute a key decision and ensuring appropriate support is in place to enable effective scrutiny. Develop and maintain the authority's Constitution, governance frameworks, and decision-making protocols, ensuring these are widely available for consultation with members, employees and the public. Oversee corporate assurance with reference to code of conduct (including conflicts of interest), whistleblowing, information governance and transparency. As the Monitoring Officer, make recommendations on the appropriate action against any unlawful acts in line with relevant governance requirements. Act as the most senior legal adviser to the authority, the Mayor (when elected), Chief Executive and Head of Paid Service, including on constitutional matters and complex legal issues. Work closely with the Chief Executive, the Director of Finance (S73 Officer) and Executive Leadership Team to shape and deliver strategic policy and corporate plans. Provide legal and governance input into programmes, partnerships, and regional initiatives representing the authority in these and other external forums. Operational oversight Strategic and operational leadership of the Legal Services function, ensuring high-quality, timely legal advice across the authority. Develop and lead the Democratic Services and Scrutiny function, ensuring effective support for elected members, committees and advisory boards, and facilitating public engagement. Support and enable the leadership of the emerging HR and OD function, including relevant policies and frameworks, and appropriate execution of an effective HROD service. Strategic and operational leadership of the Information Governance and Data Protection function, ensuring statutory requirements are met in accordance with the UK General Data Protection Regulations, and acting as the Senior Information Risk Owner (SIRO) Ensure a register of Members' interests, gifts and hospitality is maintained Ensure the effective operation of the Councillors' Code of Conduct including member complaints and the Investigation and Disciplinary Committee process in relation to Protected Officers. Oversee legal risk management, litigation, and regulatory compliance. Leadership and management Lead, inspire and develop a high-performing team of professionals, providing clear objectives and direction. Lead by example as part of the Senior Leadership Team, embodying the highest standards of ethical practice and behaviour and demonstrating integrity at all times. Promote a culture of integrity, transparency, and continuous improvement through mentoring and coaching of staff. Manage budgets and resources effectively. Support the development of the team by creating a learning environment and a culture of collaboration. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING IS AVAILABLE

Public Protection Officer Pay rate: 19.62 per hour Contract until: 31/08/2026 Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT The London Borough of Harrow is seeking a committed and proactive Public Protection Officer to support the council's statutory enforcement functions. This role plays a key part in maintaining a clean, safe and well managed public realm across the borough. Key Responsibilities: Carry out enforcement duties relating to waste, nuisance and street based offences Conduct inspections, gather evidence and investigate allegations of environmental and public realm offences Take appropriate enforcement action, including issuing notices and preparing case files Provide education and advice to residents, businesses and the wider community Maintain accurate records and follow all relevant legislation and council procedures Requirements: Full UK driving licence and ability to drive for work (business insurance required) DVLA licence check will be completed Strong communication and investigation skills Ability to work independently and confidently in a public facing enforcement role Shift Information: Officers work on a rotating shift pattern, including: Early starts from 6am (one week) Late finishes up to 6pm (another week) One late finish to 9pm every 8 weeks One Saturday shift every 4 weeks If you're motivated, confident engaging with the public, and passionate about protecting the local environment, we'd love to hear from you. About Pertemps: " Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: " The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: " Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed).