The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Based in St Asaph, you will play a key part in ensuring a seamless shopping experience for all customers. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Immediate start & weekly pay. Temp to perm opportunity. Free on-site parking.
Apr 21, 2026
Seasonal
The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Based in St Asaph, you will play a key part in ensuring a seamless shopping experience for all customers. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Immediate start & weekly pay. Temp to perm opportunity. Free on-site parking.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Apr 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Are you a Customer Liaison Advisor with excellent customer service skills? Looking for a new challenge with a range of career progression opportunities? If so, then read on! Our client is a leading national Civil Engineering company who have recently been awarded a long-term utility gas framework contract. To help facilitate this growth, they are looking for a proactive Customer Liaison Advisor to support customer engagement across live gas mains replacement projects. The position will involve ensuring communities remain informed, supported and engaged throughout essential network upgrade works. Salary to £40k Car Allowance Pension 28 Days Holiday Long-Term Project Pipeline Customer Liaison Advisor Key Essentials: Reporting to the Customer Experience Manager, as Customer Liaison Advisor your role will involve supporting communication with residents, businesses and stakeholders impacted by gas mains replacement works Acting as the primary point of contact for customers, responding to enquiries, concerns and complaints in a professional and timely manner The first point of contact, your role will involve providing updates to residents and local businesses regarding upcoming works, potential disruptions and project timelines Working closely with site teams and operational staff to ensure customer communications align with project delivery schedules Maintaining accurate records of customer interactions, feedback and resolutions Supporting the implementation of customer engagement strategies to improve community relations Conducting site visits where required to ensure residents are informed and supported throughout project works Promoting a customer-first culture across project teams and ensuring a positive experience for stakeholders Customer Liaison Advisor Requirements: Previous experience working as a Customer Liaison Advisor / Officer Strong communication and interpersonal skills with the ability to deal with challenging situations professionally Ability to build positive relationships with residents, local authorities and project teams Full UK driving licence is essential due to travel between project sites By applying for this position, you are agreeing for CVL:LDN to hold and process your personal data in accordance with our Privacy Policy. Your data will be shared with clients relevant to any roles that you have applied for with us. If at any time you wish to withdraw your consent, then please contact us.
Apr 21, 2026
Full time
Are you a Customer Liaison Advisor with excellent customer service skills? Looking for a new challenge with a range of career progression opportunities? If so, then read on! Our client is a leading national Civil Engineering company who have recently been awarded a long-term utility gas framework contract. To help facilitate this growth, they are looking for a proactive Customer Liaison Advisor to support customer engagement across live gas mains replacement projects. The position will involve ensuring communities remain informed, supported and engaged throughout essential network upgrade works. Salary to £40k Car Allowance Pension 28 Days Holiday Long-Term Project Pipeline Customer Liaison Advisor Key Essentials: Reporting to the Customer Experience Manager, as Customer Liaison Advisor your role will involve supporting communication with residents, businesses and stakeholders impacted by gas mains replacement works Acting as the primary point of contact for customers, responding to enquiries, concerns and complaints in a professional and timely manner The first point of contact, your role will involve providing updates to residents and local businesses regarding upcoming works, potential disruptions and project timelines Working closely with site teams and operational staff to ensure customer communications align with project delivery schedules Maintaining accurate records of customer interactions, feedback and resolutions Supporting the implementation of customer engagement strategies to improve community relations Conducting site visits where required to ensure residents are informed and supported throughout project works Promoting a customer-first culture across project teams and ensuring a positive experience for stakeholders Customer Liaison Advisor Requirements: Previous experience working as a Customer Liaison Advisor / Officer Strong communication and interpersonal skills with the ability to deal with challenging situations professionally Ability to build positive relationships with residents, local authorities and project teams Full UK driving licence is essential due to travel between project sites By applying for this position, you are agreeing for CVL:LDN to hold and process your personal data in accordance with our Privacy Policy. Your data will be shared with clients relevant to any roles that you have applied for with us. If at any time you wish to withdraw your consent, then please contact us.
We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phone Skills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous experience of administration, order processing and scheduling of workloads would be a huge advantage If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!
Apr 21, 2026
Seasonal
We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phone Skills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous experience of administration, order processing and scheduling of workloads would be a huge advantage If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!
Aftersales & Repair Advisor Cycling Northampton (Hybrid) Up to £28,000 + Bonus Are you passionate about cycling and enjoy solving problems? This is a great opportunity to turn your interest in bikes into a rewarding career with a global sports retailer. We are looking for a customer-focused Aftersales & Repair Advisor / Technical Support Advisor to support customers and stores with aftersales, service and repair guidance within the cycling industry. This is a great opportunity for someone with a passion for cycling, strong communication skills, and an interest in technical problem solving. What's in it for you: Salary up to £28,000 plus performance bonus Hybrid working (2 to 3 days in the office) Career development and ongoing training Staff discounts and wider retail perks Collaborative and supportive team environment What you will be doing: Providing remote customer service and technical support to customers and stores Handling aftersales, service and repair queries via email and phone Offering practical bicycle repair guidance and troubleshooting support Helping reduce product waste by promoting sustainable repair options Identifying cost-effective solutions that benefit both the customer and the business Building strong relationships with stores and internal teams Continuously developing your product and technical knowledge across cycling equipment What we are looking for: A genuine passion for cycling or the bike industry Experience in customer service, technical support, service advisor or retail support roles (desirable) Strong written and verbal communication skills Confidence using email, IT systems and digital platforms A proactive, solution-focused mindset Ability to work independently and manage your time effectively A positive attitude and willingness to learn This role is ideal for someone who may not have extensive mechanical experience but has strong customer service skills, an interest in bicycle repair, and enjoys technical troubleshooting. Ready to start your next journey? Apply today! Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35956
Apr 21, 2026
Full time
Aftersales & Repair Advisor Cycling Northampton (Hybrid) Up to £28,000 + Bonus Are you passionate about cycling and enjoy solving problems? This is a great opportunity to turn your interest in bikes into a rewarding career with a global sports retailer. We are looking for a customer-focused Aftersales & Repair Advisor / Technical Support Advisor to support customers and stores with aftersales, service and repair guidance within the cycling industry. This is a great opportunity for someone with a passion for cycling, strong communication skills, and an interest in technical problem solving. What's in it for you: Salary up to £28,000 plus performance bonus Hybrid working (2 to 3 days in the office) Career development and ongoing training Staff discounts and wider retail perks Collaborative and supportive team environment What you will be doing: Providing remote customer service and technical support to customers and stores Handling aftersales, service and repair queries via email and phone Offering practical bicycle repair guidance and troubleshooting support Helping reduce product waste by promoting sustainable repair options Identifying cost-effective solutions that benefit both the customer and the business Building strong relationships with stores and internal teams Continuously developing your product and technical knowledge across cycling equipment What we are looking for: A genuine passion for cycling or the bike industry Experience in customer service, technical support, service advisor or retail support roles (desirable) Strong written and verbal communication skills Confidence using email, IT systems and digital platforms A proactive, solution-focused mindset Ability to work independently and manage your time effectively A positive attitude and willingness to learn This role is ideal for someone who may not have extensive mechanical experience but has strong customer service skills, an interest in bicycle repair, and enjoys technical troubleshooting. Ready to start your next journey? Apply today! Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35956
Field Sales Executive (Remote) - UK Travel Up to 30,000 + Expenses Monday to Friday Remote with UK-Wide Travel Are you a confident, relationship-driven sales professional who enjoys being out in the field? I'm currently recruiting for a Field Sales Advisor to join a growing business, working remotely while travelling across the UK to support clients and retail partners. This is a fantastic opportunity for someone who thrives in a customer-facing role and wants to be part of a dynamic, fast-paced environment. The Role: Visiting clients, retail stores, and partners across the UK Building and maintaining strong customer relationships Supporting existing accounts while identifying new business opportunities Delivering product knowledge and brand representation in-store Monitoring performance, feedback, and market trends Working closely with internal teams to drive sales growth What We're Looking For: Previous experience in field sales, retail, or customer-facing roles Confident communicator with strong relationship-building skills Self-motivated and able to manage your own schedule remotely Willingness to travel regularly across the UK Full UK driving licence (essential) What's on Offer: Salary up to 30,000 Expenses covered Monday to Friday working pattern Autonomy and flexibility in a remote role Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 21, 2026
Full time
Field Sales Executive (Remote) - UK Travel Up to 30,000 + Expenses Monday to Friday Remote with UK-Wide Travel Are you a confident, relationship-driven sales professional who enjoys being out in the field? I'm currently recruiting for a Field Sales Advisor to join a growing business, working remotely while travelling across the UK to support clients and retail partners. This is a fantastic opportunity for someone who thrives in a customer-facing role and wants to be part of a dynamic, fast-paced environment. The Role: Visiting clients, retail stores, and partners across the UK Building and maintaining strong customer relationships Supporting existing accounts while identifying new business opportunities Delivering product knowledge and brand representation in-store Monitoring performance, feedback, and market trends Working closely with internal teams to drive sales growth What We're Looking For: Previous experience in field sales, retail, or customer-facing roles Confident communicator with strong relationship-building skills Self-motivated and able to manage your own schedule remotely Willingness to travel regularly across the UK Full UK driving licence (essential) What's on Offer: Salary up to 30,000 Expenses covered Monday to Friday working pattern Autonomy and flexibility in a remote role Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life click apply for full job details
Apr 21, 2026
Full time
An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life click apply for full job details
Part Time Sales Assistant YorkGate Shopping Centre Part-time Company Description Sports Direct is the UK's largest sports-goods retailer, offering an unrivalled range of high-quality products at affordable prices. With over 600 stores across the UK, Europe, and beyond, we are part of Frasers Group, an ambitious and expanding business that prides itself on pushing boundaries and delivering excellence. As a Sales Advisor , you will play a crucial role in supporting the in-store operations by ensuring stock levels are managed effectively and efficiently. You will help keep the stockroom organised, maintain stock accuracy, and assist in the replenishment of the shop floor to meet customer demand. Benefits Competitive hourly rate. Flexible working hours. Staff discounts across the Frasers Group brands, including Sports Direct, Flannels, and more. Opportunities for career progression within an expanding business. A fun and dynamic working environment. Job Description Greeting and assisting customers with product selection. Delivering excellent customer service to ensure a positive shopping experience. Maintaining product displays, replenishing stock, and ensuring the shop floor looks presentable. Processing transactions quickly and efficiently at the till. Advising customers on promotions and offers to maximise sales. Working as part of a team to achieve sales targets and objectives. Keeping up to date with product knowledge to provide accurate information to customers. Qualifications Previous experience in a retail or customer service role is advantageous but not essential. Strong communication and interpersonal skills. A positive, can-do attitude and a proactive approach to work. Ability to work in a fast-paced environment and handle pressure. Flexibility to work various shifts, including weekends and holidays. For further information and to submit your application, click APPLY . Additional Information At Sports Direct, we live by our core values: Think Without Limits - Move fast, take bold action, and bring the team along with you. Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results. Be Relevant - Stay connected to our people, our partners, and the planet. Due to high interest in these roles, we may close the vacancy early. To avoid missing out, we recommend submitting your application as soon as possible.
Apr 21, 2026
Full time
Part Time Sales Assistant YorkGate Shopping Centre Part-time Company Description Sports Direct is the UK's largest sports-goods retailer, offering an unrivalled range of high-quality products at affordable prices. With over 600 stores across the UK, Europe, and beyond, we are part of Frasers Group, an ambitious and expanding business that prides itself on pushing boundaries and delivering excellence. As a Sales Advisor , you will play a crucial role in supporting the in-store operations by ensuring stock levels are managed effectively and efficiently. You will help keep the stockroom organised, maintain stock accuracy, and assist in the replenishment of the shop floor to meet customer demand. Benefits Competitive hourly rate. Flexible working hours. Staff discounts across the Frasers Group brands, including Sports Direct, Flannels, and more. Opportunities for career progression within an expanding business. A fun and dynamic working environment. Job Description Greeting and assisting customers with product selection. Delivering excellent customer service to ensure a positive shopping experience. Maintaining product displays, replenishing stock, and ensuring the shop floor looks presentable. Processing transactions quickly and efficiently at the till. Advising customers on promotions and offers to maximise sales. Working as part of a team to achieve sales targets and objectives. Keeping up to date with product knowledge to provide accurate information to customers. Qualifications Previous experience in a retail or customer service role is advantageous but not essential. Strong communication and interpersonal skills. A positive, can-do attitude and a proactive approach to work. Ability to work in a fast-paced environment and handle pressure. Flexibility to work various shifts, including weekends and holidays. For further information and to submit your application, click APPLY . Additional Information At Sports Direct, we live by our core values: Think Without Limits - Move fast, take bold action, and bring the team along with you. Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results. Be Relevant - Stay connected to our people, our partners, and the planet. Due to high interest in these roles, we may close the vacancy early. To avoid missing out, we recommend submitting your application as soon as possible.
We have partnered with MUFG Pension & Market Services on recruiting multiple Customer Service Advisors to join an exciting project. The Customer Service Advisor will be responding to customer queries from shareholders and employees (or their appointed representative) via telephone calls whilst ensuring they receive an exceptional level of customer service. Client Details MUFG Pension & Market Services is committed to delivering high-quality financial services and exceptional customer experiences. The successful candidates will play a key role in supporting clients, ensuring enquiries are handled efficiently and in line with the organisation's high standards of service. Description Handle customer enquiries via phone, email, and other communication channels in a professional and efficient manner Provide accurate information on products and services, resolving client queries promptly and effectively Record and maintain detailed, accurate logs of all customer interactions within internal systems Collaborate with internal teams to ensure the timely and seamless resolution of customer issues Identify opportunities to enhance customer satisfaction and contribute ideas to improve service delivery Maintain a strong understanding of MUFG Pension & Market Services policies and procedures to ensure accurate guidance is provided Support team objectives and contribute to the achievement of departmental targets Consistently uphold the high standards of customer service expected at MUFG Pension & Market Services Maintain a high level of accuracy in all tasks, ensuring data and outputs are error-free and compliant with standards. Profile A successful Customer Service Advisor should have: Previous experience in a customer service or telephony position. Strong communication and interpersonal skills to handle client interactions effectively. Proficiency in using customer management systems and standard office software. A detail-oriented approach to logging and resolving customer queries. Ability to work in a fast-paced environment and manage multiple priorities. A proactive attitude towards problem-solving and improving customer satisfaction. Due to project needs, we can only accept candidates with no notice period or upcoming leave affecting the two-week training. Please note that candidates must be able to pass DBS and credit checks to be successful. Please also note this role is fully on-site (5 days in office, Mon - Fri) Job Offer Great rates of pay. Central office location. The chance to work within a supportive and structured environment in Leeds. Opportunities to gain valuable experience in the financial services industry.
Apr 21, 2026
Seasonal
We have partnered with MUFG Pension & Market Services on recruiting multiple Customer Service Advisors to join an exciting project. The Customer Service Advisor will be responding to customer queries from shareholders and employees (or their appointed representative) via telephone calls whilst ensuring they receive an exceptional level of customer service. Client Details MUFG Pension & Market Services is committed to delivering high-quality financial services and exceptional customer experiences. The successful candidates will play a key role in supporting clients, ensuring enquiries are handled efficiently and in line with the organisation's high standards of service. Description Handle customer enquiries via phone, email, and other communication channels in a professional and efficient manner Provide accurate information on products and services, resolving client queries promptly and effectively Record and maintain detailed, accurate logs of all customer interactions within internal systems Collaborate with internal teams to ensure the timely and seamless resolution of customer issues Identify opportunities to enhance customer satisfaction and contribute ideas to improve service delivery Maintain a strong understanding of MUFG Pension & Market Services policies and procedures to ensure accurate guidance is provided Support team objectives and contribute to the achievement of departmental targets Consistently uphold the high standards of customer service expected at MUFG Pension & Market Services Maintain a high level of accuracy in all tasks, ensuring data and outputs are error-free and compliant with standards. Profile A successful Customer Service Advisor should have: Previous experience in a customer service or telephony position. Strong communication and interpersonal skills to handle client interactions effectively. Proficiency in using customer management systems and standard office software. A detail-oriented approach to logging and resolving customer queries. Ability to work in a fast-paced environment and manage multiple priorities. A proactive attitude towards problem-solving and improving customer satisfaction. Due to project needs, we can only accept candidates with no notice period or upcoming leave affecting the two-week training. Please note that candidates must be able to pass DBS and credit checks to be successful. Please also note this role is fully on-site (5 days in office, Mon - Fri) Job Offer Great rates of pay. Central office location. The chance to work within a supportive and structured environment in Leeds. Opportunities to gain valuable experience in the financial services industry.
New Opportunity Alert! Parts Administrator Mon to Fri 31 Days Holiday (Incl. Bank Holidays) Salary: £28k - £30k Join a market-leading manufacturer near Crawley as a Parts Administrator! Step into a dynamic role where you'll provide exceptional office support and customer service to our amazing team. Don't miss out on this exciting chance to elevate your career! Apply now! Benefits: End of year bonus Life assusrance/Mental health package Monday to Friday working hours 23 days holiday + bank holidays Regular fun team outings/social events Permanent position Pension Scheme Role of the Parts Administrator: You will be placing orders with existing suppliers and maintaining good working relationships Taking delivery of incoming stock Checking delivered items against orders and delivery documentation Customer Service - advising on parts and additional items required. Outgoing calls to offer certain promotions. Stores re-organisation and Stock management. Provide administrative support to the hire desk, workshop manager and company directors Minimize losses, as a parts advisor this will be key Increase sales and profits across all departments The Ideal Parts Administrator will have the following attributes: Strong administration skills ideally within a sales and plant hire environment for at least 2 years Ability to manage your priorities Excellent communication skills - this role requires an exceptional telephone manner Computer literate -Microsoft Office with advanced skills in Excel Excellent team player Strong planning, time management and attention to detail Ability to adapt your approach and priorities in line with company requirements Due to our client's success and growth within the plant hire/construction industry, they are looking for a versatile and adaptable parts administrator who has previous experience working within this sector. Apply for this exciting Parts Administrator role today!
Apr 21, 2026
Full time
New Opportunity Alert! Parts Administrator Mon to Fri 31 Days Holiday (Incl. Bank Holidays) Salary: £28k - £30k Join a market-leading manufacturer near Crawley as a Parts Administrator! Step into a dynamic role where you'll provide exceptional office support and customer service to our amazing team. Don't miss out on this exciting chance to elevate your career! Apply now! Benefits: End of year bonus Life assusrance/Mental health package Monday to Friday working hours 23 days holiday + bank holidays Regular fun team outings/social events Permanent position Pension Scheme Role of the Parts Administrator: You will be placing orders with existing suppliers and maintaining good working relationships Taking delivery of incoming stock Checking delivered items against orders and delivery documentation Customer Service - advising on parts and additional items required. Outgoing calls to offer certain promotions. Stores re-organisation and Stock management. Provide administrative support to the hire desk, workshop manager and company directors Minimize losses, as a parts advisor this will be key Increase sales and profits across all departments The Ideal Parts Administrator will have the following attributes: Strong administration skills ideally within a sales and plant hire environment for at least 2 years Ability to manage your priorities Excellent communication skills - this role requires an exceptional telephone manner Computer literate -Microsoft Office with advanced skills in Excel Excellent team player Strong planning, time management and attention to detail Ability to adapt your approach and priorities in line with company requirements Due to our client's success and growth within the plant hire/construction industry, they are looking for a versatile and adaptable parts administrator who has previous experience working within this sector. Apply for this exciting Parts Administrator role today!
KT & Coe are currently seeking a Customer Service Advisor to join a well-established and supportive team based in Norwich This is a fantastic role for someone who thrives in a fast-paced environment, enjoys helping customers through the claims process, and takes pride in delivering excellent service. Job Description The team are typically the first point of contact for our clients, who may include referrers from insurance brokers, insurance companies, accident management companies, solicitors, and occasionally private individuals. The team is responsible for accepting new claims in the event of non-fault or partially disputed road traffic accidents. Duties Managing all aspects of new claims, from inception to hire provision, including initial correspondence with interested parties Promoting company services to clients and associated parties Communicating with clients, responsible parties, insurers, solicitors, and other relevant contacts Using the case management system to follow up on outstanding matters such as witness reports and third-party details Arranging delivery of credit hire vehicles from our extensive fleet, ensuring the client receives a suitable vehicle delivered safely and conveniently Providing flexibility and support to other teams as required to meet business needs Providing general administrative support to the management team Building effective working relationships with team members and referrers Additional Information Two professional and/or character references are required A Criminal Records Bureau background check, including a credit check, may be required All employees are expected to complete a three-month probationary period
Apr 21, 2026
Full time
KT & Coe are currently seeking a Customer Service Advisor to join a well-established and supportive team based in Norwich This is a fantastic role for someone who thrives in a fast-paced environment, enjoys helping customers through the claims process, and takes pride in delivering excellent service. Job Description The team are typically the first point of contact for our clients, who may include referrers from insurance brokers, insurance companies, accident management companies, solicitors, and occasionally private individuals. The team is responsible for accepting new claims in the event of non-fault or partially disputed road traffic accidents. Duties Managing all aspects of new claims, from inception to hire provision, including initial correspondence with interested parties Promoting company services to clients and associated parties Communicating with clients, responsible parties, insurers, solicitors, and other relevant contacts Using the case management system to follow up on outstanding matters such as witness reports and third-party details Arranging delivery of credit hire vehicles from our extensive fleet, ensuring the client receives a suitable vehicle delivered safely and conveniently Providing flexibility and support to other teams as required to meet business needs Providing general administrative support to the management team Building effective working relationships with team members and referrers Additional Information Two professional and/or character references are required A Criminal Records Bureau background check, including a credit check, may be required All employees are expected to complete a three-month probationary period
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Apr 21, 2026
Full time
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Metropolitan Thames Valley
Beeston, Nottinghamshire
Collections Officer known in-house as a Customer Accounts Advisor Beeston, Nottingham NG9 1LA 12 Month FTC contract based on 37.5hrs per week Salary Range: £29,025 - £30,553 Join MTVH as a Customer Accounts Advisor (Home Ownership) Beeston, Nottingham Due to an internal promotion, we are seeking a passionate individual to deliver exceptional customer experiences in our Income Collections Team on a fixed term basis for 12 months. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Advisor, you will: Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction. Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and expectations. Key Responsibilities Engage with customers primarily via outbound calls, as well as email and letters. Prevent and reduce arrears by providing information, support, and negotiating payment arrangements. Signpost customers to external funding where applicable. Assist residents with welfare benefits queries to help maximize their income. Collaborate with internal teams and external agencies to resolve issues and enhance resident support. Follow the debt recovery process, including legal proceedings when necessary. What You'll Need to Succeed Excellent communication and negotiation skills. Proven experience in collections. Strong knowledge of Homeownership tenure; understanding of Social Housing is desirable. Ability to manage your caseload independently and work collaboratively within a team. Attention to detail and a process-driven approach. Empathy, sound judgment, and the ability to assess and decide on the best course of action for each case. Prior knowledge of welfare benefits and experience in collections or social housing is advantageous. Working Arrangements Office-based in Beeston two days per week (alternating), with shifts between 8am 6pm, Monday to Friday. Rotas and shift patterns provided at least four weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 21, 2026
Seasonal
Collections Officer known in-house as a Customer Accounts Advisor Beeston, Nottingham NG9 1LA 12 Month FTC contract based on 37.5hrs per week Salary Range: £29,025 - £30,553 Join MTVH as a Customer Accounts Advisor (Home Ownership) Beeston, Nottingham Due to an internal promotion, we are seeking a passionate individual to deliver exceptional customer experiences in our Income Collections Team on a fixed term basis for 12 months. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Advisor, you will: Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction. Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and expectations. Key Responsibilities Engage with customers primarily via outbound calls, as well as email and letters. Prevent and reduce arrears by providing information, support, and negotiating payment arrangements. Signpost customers to external funding where applicable. Assist residents with welfare benefits queries to help maximize their income. Collaborate with internal teams and external agencies to resolve issues and enhance resident support. Follow the debt recovery process, including legal proceedings when necessary. What You'll Need to Succeed Excellent communication and negotiation skills. Proven experience in collections. Strong knowledge of Homeownership tenure; understanding of Social Housing is desirable. Ability to manage your caseload independently and work collaboratively within a team. Attention to detail and a process-driven approach. Empathy, sound judgment, and the ability to assess and decide on the best course of action for each case. Prior knowledge of welfare benefits and experience in collections or social housing is advantageous. Working Arrangements Office-based in Beeston two days per week (alternating), with shifts between 8am 6pm, Monday to Friday. Rotas and shift patterns provided at least four weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Join Our Team as a Order Processor Hours: 8:00am-4:30pm Pay Rate: 13.59 Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract : Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment : Work alongside a friendly and enthusiastic team that values collaboration and growth! Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service : Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders : Assist customers with order processing, tracking, and any questions they may have. Building Relationships : Establish rapport with clients to foster loyalty and trust, becoming their go-to resource for assistance. Collaborating with Teams : Work closely with various departments to ensure seamless operations and customer satisfaction. What We're Looking For: Passionate Communicator : Excellent verbal and written communication skills that shine through in every interaction. Problem Solver : A proactive approach to resolving customer queries and finding solutions. Team Player : Ability to work collaboratively in a lively team environment while also managing individual tasks. Customer-Centric Mindset : A genuine passion for helping others and ensuring customer satisfaction. Experience in an Order processing role is required Why Choose Us? At our company, we believe that our people are our greatest asset! We offer: Comprehensive Training : Get equipped with the knowledge and skills you need to succeed. Competitive Pay : We offer a salary that reflects your skills and experience. Friendly Atmosphere : Join a team that celebrates achievements and supports each other every step of the way. Ready to Make a Difference? If you're excited about providing exceptional customer service in a thriving logistics environment, we want to hear from you! How to Apply: To apply, please submit your CV via the job advert above. If your application is shortlisted, one of our consultants will be in touch with you. Join us in Irlam and help us deliver excellence, one customer at a time! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 21, 2026
Seasonal
Join Our Team as a Order Processor Hours: 8:00am-4:30pm Pay Rate: 13.59 Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract : Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment : Work alongside a friendly and enthusiastic team that values collaboration and growth! Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service : Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders : Assist customers with order processing, tracking, and any questions they may have. Building Relationships : Establish rapport with clients to foster loyalty and trust, becoming their go-to resource for assistance. Collaborating with Teams : Work closely with various departments to ensure seamless operations and customer satisfaction. What We're Looking For: Passionate Communicator : Excellent verbal and written communication skills that shine through in every interaction. Problem Solver : A proactive approach to resolving customer queries and finding solutions. Team Player : Ability to work collaboratively in a lively team environment while also managing individual tasks. Customer-Centric Mindset : A genuine passion for helping others and ensuring customer satisfaction. Experience in an Order processing role is required Why Choose Us? At our company, we believe that our people are our greatest asset! We offer: Comprehensive Training : Get equipped with the knowledge and skills you need to succeed. Competitive Pay : We offer a salary that reflects your skills and experience. Friendly Atmosphere : Join a team that celebrates achievements and supports each other every step of the way. Ready to Make a Difference? If you're excited about providing exceptional customer service in a thriving logistics environment, we want to hear from you! How to Apply: To apply, please submit your CV via the job advert above. If your application is shortlisted, one of our consultants will be in touch with you. Join us in Irlam and help us deliver excellence, one customer at a time! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you'll feel right at home here. Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future. How you'll demonstrate Ownership As the Data Science (DS) Leader for Value Delivery Europe, you will own and elevate the Data Science capability across the region. Your primary mission is to build a high-performing team of Data Scientists who deliver scalable, production-ready analytical and agentic solutions that accelerate customer value on Cognite Data Fusion and Dune. You will be responsible for the professional development, methods, quality standards, and delivery excellence of the DS profession while coaching Data Scientists to operate as trusted technical advisors in industrial AI and data-driven workflows. You will ensure DS engagements are repeatable, efficient, customer-centric, and aligned with Cognite's delivery standards. This is a capability-building role-your time spent on billable or customer-facing execution will be limited to 20%, ensuring your focus remains on uplifting the DS community, maturing practices, and driving consistency and technical excellence across pods. The Impact you bring to Cognite Regional Technical Leadership (Data Science) Own the DS function's technical quality across all customer engagements in the region Set and maintain standards for modelling quality, agentic workflows, industrial analytics, data validation, and performance testing Ensure scalable, maintainable, and well-documented analytical solutions across all pods. Champion DS solutions that translate industrial challenges into measurable, value-oriented outcomes Guide teams on interpreting KPI impact, validating model performance, and ensuring business stakeholders understand insights and outputs. Support escalations as a senior technical advisor-ensuring pragmatic, customer centric resolution Scaling & Growth Partner with Sales and Product to ensure DS technical feasibility in scoping and expansions. Ensure DS work accelerates adoption of AI enabled workflows, Dune based solutions, and repeatable industrial patterns. Drive standardization of DS approaches, templates, benchmark metrics, and reusable assets to scale the function. Operational & Delivery Quality Management Ensure DS teams follow disciplined delivery practices including: - clear problem framing - structured exploration - robust modelling & validation - well defined acceptance criteria - telemetry, monitoring, and performance checks Improve portfolio predictability by aligning DS work with PM governance, architecture guidelines, and data engineering readiness. Track DS contribution to delivery health, model quality, and customer outcomes. Lead, mentor, and develop the Data Science community across Value Delivery Europe. Define the DS competency framework and build learning pathways covering: - statistics, machine learning, optimisation - deep learning, generative models, agentic frameworks - industrial domain context - Dune workflows and UI based logic - communication, consulting, and delivery excellence Run DS guilds, brown bags, technical shows and tells, and practice reviews. Recruit top DS talent, shape onboarding, and grow internal leaders. Ensure DS teams work seamlessly with PMs, Solution Architects, Data Engineers, Product Ambassadors, and Customer Success. Provide structured feedback loops to Product and Engineering on tooling gaps, bugs, and feature improvements. Support cross functional alignment on best practices for modelling, data readiness, and solution reliability Required Qualifications 7-10+ years in Data Science, Machine Learning, Agentic systems, or industrial analytics roles Proven track record delivering data driven solutions in production-preferably in industrial, asset heavy, or mission critical environments Experience leading technical teams or DS communities Strong applied background in mathematics, statistics, ML, optimisation, or agentic workflows. Ability to translate industrial problems into analytical, predictive, or agent based solutions Familiarity with full stack DS: - backend logic (Python/SQL/pipelines) - UI/workflow experience (Dune, low code/no code, visual interfaces) Excellent communication skills-able to explain complex technical concepts to non technical stakeholders High delivery orientation with strong problem solving and analytical thinking Mindset: Passionate about growing people, uplifting technical depth, and maturing DS practices Curious, experimental, and willing to adopt new frameworks, including Dune based development Collaborative, structured, and committed to customer value and operational excellence Thrives in high growth, rapidly evolving environments A snapshot of our many perks and benefits as a Cogniter Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus A highly modern and fun working environment with sublime culture across the organization, follow us on to know more Flat structure with direct access to decision makers Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology Join ourHUB ️ to be part of the conversation directly with Cogniters and our partners. Get access to private health services with Cognite Care. Hungry? We've got your back. A subsidized lunch at the canteen is delivered by the chefs at Fornebuporten (Aker Tech House) Our ownCognite exclusive coffee bar with the friendliest baristas is here to brew coffee for coffee lovers, tea for tea lovers, smoothie for smoothie lovers, and the baristas creative concoctions when the mood strikes. We take your mental and physical health seriously by having a broad health offering and a free membership to our fully staffed gym on site. We're globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi. Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
Apr 21, 2026
Full time
Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you'll feel right at home here. Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future. How you'll demonstrate Ownership As the Data Science (DS) Leader for Value Delivery Europe, you will own and elevate the Data Science capability across the region. Your primary mission is to build a high-performing team of Data Scientists who deliver scalable, production-ready analytical and agentic solutions that accelerate customer value on Cognite Data Fusion and Dune. You will be responsible for the professional development, methods, quality standards, and delivery excellence of the DS profession while coaching Data Scientists to operate as trusted technical advisors in industrial AI and data-driven workflows. You will ensure DS engagements are repeatable, efficient, customer-centric, and aligned with Cognite's delivery standards. This is a capability-building role-your time spent on billable or customer-facing execution will be limited to 20%, ensuring your focus remains on uplifting the DS community, maturing practices, and driving consistency and technical excellence across pods. The Impact you bring to Cognite Regional Technical Leadership (Data Science) Own the DS function's technical quality across all customer engagements in the region Set and maintain standards for modelling quality, agentic workflows, industrial analytics, data validation, and performance testing Ensure scalable, maintainable, and well-documented analytical solutions across all pods. Champion DS solutions that translate industrial challenges into measurable, value-oriented outcomes Guide teams on interpreting KPI impact, validating model performance, and ensuring business stakeholders understand insights and outputs. Support escalations as a senior technical advisor-ensuring pragmatic, customer centric resolution Scaling & Growth Partner with Sales and Product to ensure DS technical feasibility in scoping and expansions. Ensure DS work accelerates adoption of AI enabled workflows, Dune based solutions, and repeatable industrial patterns. Drive standardization of DS approaches, templates, benchmark metrics, and reusable assets to scale the function. Operational & Delivery Quality Management Ensure DS teams follow disciplined delivery practices including: - clear problem framing - structured exploration - robust modelling & validation - well defined acceptance criteria - telemetry, monitoring, and performance checks Improve portfolio predictability by aligning DS work with PM governance, architecture guidelines, and data engineering readiness. Track DS contribution to delivery health, model quality, and customer outcomes. Lead, mentor, and develop the Data Science community across Value Delivery Europe. Define the DS competency framework and build learning pathways covering: - statistics, machine learning, optimisation - deep learning, generative models, agentic frameworks - industrial domain context - Dune workflows and UI based logic - communication, consulting, and delivery excellence Run DS guilds, brown bags, technical shows and tells, and practice reviews. Recruit top DS talent, shape onboarding, and grow internal leaders. Ensure DS teams work seamlessly with PMs, Solution Architects, Data Engineers, Product Ambassadors, and Customer Success. Provide structured feedback loops to Product and Engineering on tooling gaps, bugs, and feature improvements. Support cross functional alignment on best practices for modelling, data readiness, and solution reliability Required Qualifications 7-10+ years in Data Science, Machine Learning, Agentic systems, or industrial analytics roles Proven track record delivering data driven solutions in production-preferably in industrial, asset heavy, or mission critical environments Experience leading technical teams or DS communities Strong applied background in mathematics, statistics, ML, optimisation, or agentic workflows. Ability to translate industrial problems into analytical, predictive, or agent based solutions Familiarity with full stack DS: - backend logic (Python/SQL/pipelines) - UI/workflow experience (Dune, low code/no code, visual interfaces) Excellent communication skills-able to explain complex technical concepts to non technical stakeholders High delivery orientation with strong problem solving and analytical thinking Mindset: Passionate about growing people, uplifting technical depth, and maturing DS practices Curious, experimental, and willing to adopt new frameworks, including Dune based development Collaborative, structured, and committed to customer value and operational excellence Thrives in high growth, rapidly evolving environments A snapshot of our many perks and benefits as a Cogniter Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus A highly modern and fun working environment with sublime culture across the organization, follow us on to know more Flat structure with direct access to decision makers Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology Join ourHUB ️ to be part of the conversation directly with Cogniters and our partners. Get access to private health services with Cognite Care. Hungry? We've got your back. A subsidized lunch at the canteen is delivered by the chefs at Fornebuporten (Aker Tech House) Our ownCognite exclusive coffee bar with the friendliest baristas is here to brew coffee for coffee lovers, tea for tea lovers, smoothie for smoothie lovers, and the baristas creative concoctions when the mood strikes. We take your mental and physical health seriously by having a broad health offering and a free membership to our fully staffed gym on site. We're globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi. Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
Sales Advisor We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. Job Purpose As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise. Accountabilities and Responsibilities: CUSTOMER You'll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me. You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value. You'll help inspire our customers to look and feel good by delivering our service techniques You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do We're Omnichannel, which means we don't just sell products in store, but online as well, through our App and website so if a customer can't find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand You're passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners We want all our stores to look great and be easy to shop. You'll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us TEAM You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential You'll be able to work collaboratively to deliver our Retail Strategy GROWTH You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs) Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness You will be aware of store targets and show a determination to exceed these You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures You'll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs You will fulfil your responsibility to remain compliant with all Mandatory Training Modules For further information and to submit your application, click the apply icon.
Apr 21, 2026
Full time
Sales Advisor We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. Job Purpose As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise. Accountabilities and Responsibilities: CUSTOMER You'll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me. You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value. You'll help inspire our customers to look and feel good by delivering our service techniques You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do We're Omnichannel, which means we don't just sell products in store, but online as well, through our App and website so if a customer can't find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand You're passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners We want all our stores to look great and be easy to shop. You'll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us TEAM You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential You'll be able to work collaboratively to deliver our Retail Strategy GROWTH You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs) Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness You will be aware of store targets and show a determination to exceed these You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures You'll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs You will fulfil your responsibility to remain compliant with all Mandatory Training Modules For further information and to submit your application, click the apply icon.
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does an HRBP role mean at our client? Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested? Click apply!
Apr 21, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does an HRBP role mean at our client? Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested? Click apply!
Why Harvey At Harvey, we're transforming how legal and professional services operate - not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle - from early thinking to long-term outcomes. We stay close to our customers - from leadership to engineers - and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey's product roadmap. What You'll Do Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a "must have" product. Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations. Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services. Travel required: Up to 25% of the time What You Have Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms. History and comfort conducting change management and wide-scale adoption for large technology projects. Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level. Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly. A strong commitment to be collaborative and proactive with a team-first mentality. What We Offer A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive. An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. A collaborative work environment that promotes growth, learning, and development. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing
Apr 21, 2026
Full time
Why Harvey At Harvey, we're transforming how legal and professional services operate - not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle - from early thinking to long-term outcomes. We stay close to our customers - from leadership to engineers - and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey's product roadmap. What You'll Do Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a "must have" product. Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations. Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services. Travel required: Up to 25% of the time What You Have Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms. History and comfort conducting change management and wide-scale adoption for large technology projects. Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level. Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly. A strong commitment to be collaborative and proactive with a team-first mentality. What We Offer A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive. An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. A collaborative work environment that promotes growth, learning, and development. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing
MTrec Ltd Commercial
Newton Aycliffe, County Durham
Rewards and Benefits on Offer; Permanent contract from day 1 1 day work from home Flexible working hours Company pension contribution Sick pay ASAP start Friendly and supportive working environment Continuous training and development The Company you will be working for; MTrec Commercial are supporting our industry leading client on their search to appoint an experienced HR Advisor to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; A key role within the HR team, this individual will be responsible for providing up to date employment law advice to all employees. The main duties include absence management combined with disciplinary and grievance, alongside the opportunity to support KPI analysis and identify appropriate projects in line with overall business objectives. Varied absence management including short term, long term and ill health capability cases. Liaise with the occupational health team, ensuring referrals are completed accurately and appropriate follow-up is completed. Support return to work cases, ensuring fair application of the UK absence policy. Closely monitor workplace restrictions and adjustments in line with the Equality Act, remaining mindful of the business' capacity to accommodate restrictions longer term. Provide managers and supervisors with appropriate advice on disciplinary and grievance matters - highlighting risks from a HR legislation perspective. Provide managers and supervisors with advice on performance related matters. Manage requests such as family friend leave and flexible working applications. Complete exit interviews to support the development of meaningful labour turnover analysis - highlighting trends and countermeasures. Support end to end recruitment - from initial approval on the role to onboarding the successful candidate - followed by support to the new recruit and manager during the probationary period. Lead on redundancy consultation should headcount require review - ensuring a fair process, for both single job title roles and pools with a potential reduction. Undertake project work such as policy drafting and reviews, ensuring compliance with legislation updates and best practice. Identify trends from HR KPI's suggesting recommendations for improvement. About You; CIPD Level 5 is essential Strong HR generalist experience within a manufacturing environment Excellent knowledge of UK Employment Law and best practice experience Problem solving and initiative Planning and organisation Strong communication skills Proactive and willingness to make positive change Previous experience within a fast paced HR environment, with strong experience in absence management. Ability to build relationships with various stakeholders, specifically managers - gaining their confidence as a trusted advisor. Drive consistency and fair application of HR policies and procedures.
Apr 21, 2026
Full time
Rewards and Benefits on Offer; Permanent contract from day 1 1 day work from home Flexible working hours Company pension contribution Sick pay ASAP start Friendly and supportive working environment Continuous training and development The Company you will be working for; MTrec Commercial are supporting our industry leading client on their search to appoint an experienced HR Advisor to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; A key role within the HR team, this individual will be responsible for providing up to date employment law advice to all employees. The main duties include absence management combined with disciplinary and grievance, alongside the opportunity to support KPI analysis and identify appropriate projects in line with overall business objectives. Varied absence management including short term, long term and ill health capability cases. Liaise with the occupational health team, ensuring referrals are completed accurately and appropriate follow-up is completed. Support return to work cases, ensuring fair application of the UK absence policy. Closely monitor workplace restrictions and adjustments in line with the Equality Act, remaining mindful of the business' capacity to accommodate restrictions longer term. Provide managers and supervisors with appropriate advice on disciplinary and grievance matters - highlighting risks from a HR legislation perspective. Provide managers and supervisors with advice on performance related matters. Manage requests such as family friend leave and flexible working applications. Complete exit interviews to support the development of meaningful labour turnover analysis - highlighting trends and countermeasures. Support end to end recruitment - from initial approval on the role to onboarding the successful candidate - followed by support to the new recruit and manager during the probationary period. Lead on redundancy consultation should headcount require review - ensuring a fair process, for both single job title roles and pools with a potential reduction. Undertake project work such as policy drafting and reviews, ensuring compliance with legislation updates and best practice. Identify trends from HR KPI's suggesting recommendations for improvement. About You; CIPD Level 5 is essential Strong HR generalist experience within a manufacturing environment Excellent knowledge of UK Employment Law and best practice experience Problem solving and initiative Planning and organisation Strong communication skills Proactive and willingness to make positive change Previous experience within a fast paced HR environment, with strong experience in absence management. Ability to build relationships with various stakeholders, specifically managers - gaining their confidence as a trusted advisor. Drive consistency and fair application of HR policies and procedures.
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Apr 21, 2026
Full time
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
