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The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient

EASST is seeking an exceptional leader to build on the strong foundations EASST has laid by its outgoing founder, ensuring that the organisation s impact continues to grow and that we remain at the forefront of road safety and sustainable mobility across the region and beyond. The Director General functions as the Chief Executive of the charity, providing strategic leadership and operational oversight to fulfil EASST's mission and objectives. The postholder acts as a key ambassador for the charity, ensuring effective governance, sustainable funding and finances, and the development of robust relationships with stakeholders, donors, and the wider community. The Director General also leads EASST Expertise, EASST's wholly owned trading subsidiary, serving as a Director of the company and providing strategic oversight of its consultancy operations. Main Responsibilities Strategic Leadership: Develop and implement the charity s strategic plans and activities, in collaboration with and reporting to the Board of Trustees. Stakeholder Engagement: Serve as EASST s primary spokesperson, promoting the charity to donors, beneficiaries, partners, policymakers, and the public. Governance: Ensure the charity complies with all legal and regulatory requirements, reporting to the Board on progress, risks, and opportunities. Project Delivery: Lead and manage delivery of specific development projects as needed by the organisation. Financial Management: Oversee the charity's finances, including budgeting, financial planning, fundraising strategies, and resource allocation to ensure long-term sustainability. Operational Responsibility: Oversee the charity s operations, including programme delivery, and the development of policies and procedures. Fundraising and Development: Lead fundraising initiatives and cultivate relationships with donors, grant-makers, corporate partners, and supporters. Team Leadership: Develop and motivate staff, who operate as a remote team, fostering a positive and inclusive work culture. Monitoring and Evaluation: Ensure robust monitoring and evaluation of programmes and activities, reporting outcomes to Trustees and stakeholders and driving continuous improvement. Qualifications Demonstrable experience in a senior leadership role within the charity, not-for-profit, or public sector. Significant experience working at a senior level in the field of Road Safety and/or Sustainable Transportation. An understanding of global road safety challenges, global conventions and initiatives. Experience in EASST countries of operation is desirable and proficiency in a regional language is an advantage. Familiarity/experience/contacts with international organisations promoting, supporting or funding road safety is desirable. Strong strategic planning and management skills. Excellent and persuasive communicator and relationship-builder. Understanding of charity governance, regulatory frameworks, and best practice in fundraising and programme delivery. Collaborative, resilient, and committed to the charity s mission and values. The postholder must have a strong commitment to diversity, equity and inclusion, and be conscious and respectful of other cultures. Key Relationships Board of Trustees Charity staff (currently a team of four) EASST partners in our countries of operation Funders, donors and international organisations involved in road safety governance Project collaborators, including other road safety charities and consultants Governments, public authorities and decision-makers in EASST s partner countries Beneficiaries of EASST s programmes and work. Terms and Conditions Location: Based in the United Kingdom, with the right to work in the UK. The team currently works remotely with no office base. Travel: Significant travel may be required both within the region served by EASST and to conferences and other events. Hours: This is a full-time post and will require flexibility to meet the demands of funders and the partner network. Salary: The salary offered for this post is up to £70K (negotiable) plus 10% pension contribution and 30 days holiday per year. The post holder is appointed by the Trustees and will report to the Board of Trustees on a regular basis.

Role Overview: Join the Buzz at Our BRAND-NEW Busy Bees Nursery in Whitstable! A brand-new nursery. A golden opportunity. This summer, Busy Bees is launching an exciting nursery in Whitstable , and we need a passionate, dedicated Assistant Nursery Manager to join us in giving our children the best start in life! With space to welcome up to 110 little learners , this state-of-the-art setting is designed to spark curiosity, encourage creativity, and nurture young minds -and you'll be there from day one to shape something truly special. Why Join Busy Bees? This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture , and create an environment where children and staff thrive together . Your Exclusive Busy Bees Benefits Competitive salary- £35,089.60 Ongoing professional development & career progression - Grow with us! Birthday off - Because YOU deserve a celebration! 50% childcare discount - Supporting your family while you support others Up to 28 days holiday - Plus bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub Cycle to Work scheme - A healthy commute for a happier you! Pension & financial perks - Easy access to workplace pension through Cushon & Salary Finance support Travel opportunities - Learn from childcare professionals around the world Enhanced family leave & return-to-work bonus - Because balance matters Employee Assistance Programme & Mental Health First Aiders - Supporting your wellbeing PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognizing our valued team members, and a Grow with Us area packed with development opportunities and training Role Responsibilities: What You'll Do As An Assistant Manager Support the Centre Director in overseeing daily operations and maintaining educational standards Develop & deliver an engaging, high-quality curriculum tailored to children's needs Ensure compliance with regulatory requirements and maintain health & safety standards Provide leadership & mentorship to staff, ensuring a cohesive and motivated team Enhance customer satisfaction by delivering exceptional service and promoting a positive nursery experience for families Assist with administrative tasks , including scheduling, payroll, and recruitment Manage operational records and support financial planning to ensure sustainability Required Qualifications: Ideal Assistant Manager Candidate Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team Passionate about fostering children's development and creating positive relationships with families This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!

Our client is a leading Barristers' Chambers with 87 Barrister members, including 31 King's Counsel ("Silks"). Chambers' reputation is outstanding, and it achieves consistent tier 1 rankings in the leading legal directories for its legal and advocacy expertise in each of its specialist practice areas across the whole remit of Commercial and Chancery Law, for both domestic and international clients. Chambers seeks to appoint a highly suitable, friendly and personable individual to the position of Front of House Receptionist. Working within this very busy environment, this role offers significant support to its established, highly regarded practice management team and barrister members. This role is part-time, 4 days per week and office-based (London WC2); however, outstanding applicants requiring 5 days will be considered. Key responsibilities include: Meet and greet professional and lay clients, and any other visitors to Chambers, in a friendly and professional manner Handle all initial telephone enquiries to Chambers, using discretion in the redirection of callers and answering questions on routine matters Ensure the reception and waiting area is kept tidy and professionally presented Maintain the visitors' log, including maintenance staff Assist housekeeping and the operations team in ensuring conference rooms are pristine before and after meetings Assist with the provision of refreshments for visitors, for meetings and conferences Book taxis and couriers, other travel as required, and maintain a record of these bookings General administrative assistance (as required) Core attributes: Experience gained in a similar role and professional environment Previous experience in another Barristers' Chambers is desirable, but not essential Ability to promote a friendly, positive working/team culture Well-presented, highly personable with outstanding interpersonal/communication skills Ability to organise and deliver own workload and manage and prioritise own time A flexible, can-do attitude (assisting with tasks outside of the remit of this role and JD) To apply for this position, please forward your CV clearly setting out your suitability for the role, to exclusively retained consultants, GRL Legal. The closing date for applications is 5 pm on Wednesday, 6 May 2026 . This is an urgent assignment; early applications are encouraged, and initial interviews with GRL Consultants will take place immediately. Equality and Diversity: We encourage applications from candidates from all backgrounds, regardless of age, gender, race, sexual orientation, marital status, religion or belief, or disability.

Contract Director/ Regional Operations Permanent Package Six Figures, plus benefits Location - South England Overview of the Role Directly manage a significant regional contract operating at a strategic delivery level for this major Repair and Maintenance provider.The role is in the South East of England, so accessibility to the region is key with travel required Represent the business on commercial, operational, team and compliance and key customer management of the contract with a fair, proactive and collaborative approach. Develop a highly motivated and empowered team to achieve high levels of client satisfaction. Meet short and long term objectives and annual business plan targets for growth and profit. Establish the appropriate Team Structure and capabilities required to deliver the service to the clients. ensure sufficient capability and capacity to meet the retention and growth plans of the business. Strategically plan, organise and manage the business resources to maximise profit and performance levels, Ensure accurate and timely financial and performance reporting. Lead and manage all operational activities ensuring that programmes are delivered on time, in full, in compliance with codes of practice, and current statutory legislation. Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices. Delivering partnering as a business strategy. Recruit, motivate and retain the best people, ensuring the highest standards of service delivery. Responsible for the preparation of Budgets, Forecasts and monthly cost and value reconciliations. Responsible for reporting on WIP, debt and Capital Employed aligned with the transition periods working with the business development team, operations and commercial Utilise performance indicators monthly to measure commercial performance and comparisons with prior years. Track progress and report monthly on agreed improvement initiatives. Support the development of Business cases for investment of change across the R&M Contracts. Essential Knowledge of health & safety legislation at an operational level Ability to think strategically and develop clear plans Ability to organise and manage resources effectively and deliver through direct reports through leadership. Giving direction and support as appropriate for the team Ability to understand and interpret financial information and Service Contracts. Ability to work under pressure and meet competing and changing deadlines IT literate with competency in Word, Excel, PowerPoint and MS Project Good negotiation skills. High intellectual capability, Excellent interpersonal skills. Good presentation skills Operate at Director level relationships and with customers Ideal : Relevant Professional qualifications at degree level in , Commercial, Surveying, Business Management Experience of change management practices and mobilisation of large complex service contracts. Understanding of Partnership and Open Book practices. Management of operational budgets to 20m including profit and loss responsibility within services industry or in a large repair and maintenance environment. Operational management experience of working and managing multi disciplined teams with demonstrable record of excellent achievement. High level of personal resilience and the ability to work under pressure Able to manage challenging situations and competing work demands whilst maintaining a high level of professional standards and leadership. If interested please apply in full confidence with CV and if suitable, we will set to discuss further.

The starting salary for this role is £70,975 based on a 36 hour working week. We are looking for a highly skilled and motivated Senior Manager to join our Adult Social Care's brand new Connect to Community (C2C) team within Surrey County Council's Adults, Wellbeing and Health Partnerships directorate. This is an exciting opportunity for a dynamic leader who wants to work collaboratively to improve outcomes for Surrey residents. This role will hold joint responsibility for Connect to Community, including oversight of the Mental Health and Learning Disability & Autism teams, ensuring timely support, strong safeguarding practice, and a personalised, strengths based approach from first point of contact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Service The Connect to Community (C2C) team provides a pioneering, resident focused model that supports people from their very first point of contact. The team brings together a range of professional backgrounds to complete urgent assessments, connect residents to local services, and develop effective support plans. Senior leaders in C2C play a crucial role in: safeguarding and risk management providing oversight and direction for the service ensuring strength-based practice supporting multidisciplinary collaboration This is an environment that values innovation, professional leadership, and positive change. About the Role As the Senior Manager, you will provide joint leadership for the Connect to Community service, which encompasses the Mental Health and Learning Disability & Autism pathways within C2C. You will ensure the delivery of robust safeguarding practice that is both personalised and strengths-based, while overseeing day to day operations such as triage, safeguarding, risk management, assessment, and support planning. The role includes managing a delegated budget and maintaining strong performance and compliance across the service. You will champion a multi disciplinary, strengths based, preventative approach and work closely with NHS partners, the voluntary sector, community organisations, and internal teams. In addition, you will support continuous improvement, staff development, and ongoing service innovation. We are seeking an enthusiastic, forward thinking leader committed to excellent practice and delivering positive outcomes. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Professional qualification in social care, occupational therapy, nursing, or another relevant health field Recent experience managing frontline adult social care services Comprehensive knowledge of adult social care and health legislation Experience of leading change and driving service improvements Commitment to strengths based practice, personalisation, and supporting carers Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. Your Application To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of leading and managing frontline adult social care services. How have you ensured high quality practice, strong performance, and effective oversight, this should cover safeguarding, and the assessment and support planning processes and how you ensure risks are appropriately managed in complex or high pressure environments? This role will also have responsibility for the Mental Health and Learning Disability & Autism pathways within Connect to Community. Please outline any experience you have in these areas, or transferable skills and knowledge that would support you in leading these pathways. What impact have you made in your previous roles? Provide an example of how you have worked collaboratively with internal and external partners (e.g., health, voluntary sector, community organisations) to deliver positive change or improved outcomes. How did your leadership approach reflect Surrey County Council's values, strengths-based practice, and commitment to personalisation? The job advert closes at 23:59 on 17/05/2026 with interviews to follow. An exercise may be included as part of the interview. An enhanced DBS check including the Adults' and Children's Barred Lists will be required. This post is politically restricted under the Local Government and Housing Act 1989. We look forward to receiving your application! Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

VANRATH are assisting with the recruitment of a Operations Manager for a major company that specialises in Distribution. This company has a fantastic reputation. This is a Full-time position. Permanent position - Position of work is Derry/Londonderry (BT47). Salary Negotiable + Fantastic Benefits package + Company Vehicle Responsibilities We are seeking an Operations Manager to lead our logistics team, reporting to the Operations Director and Directors. You will be responsible for transport operations, including driver management, logistics coordination, and ensuring compliance with legal and health & safety standards. The role requires strong problem-solving skills to manage operational issues efficiently while delivering a cost-effective, customer-focused service. Key Responsibilities Oversee daily transport operations, including scheduling and driver supervision Ensure timely, efficient delivery of all operational activities Coordinate workflows across teams to meet deadlines and budgets Maintain and improve operational processes Resolve operational issues (e.g. complaints, incidents, performance) Maintain accurate records and documentation Manage rotas, holidays, compliance, tachographs, and vehicle standards Support development of company policies and procedures Monitor and manage stock levels Skills & Experience Experience in scheduling and multi-site coordination Strong organisational, communication, and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently under pressure Criteria Management experience (ideally in the transport sector) Desirable HGV, ADR, or transport qualifications Category C+E licence Good geographic knowledge of Northern Ireland and planning systems For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Interim Director of Finance & Resources (Charity Sector) Location: Greater Manchester/Lancashire/Cheshire Contract: Interim (3-6 months) Day Rate: £500 per day (inside IR35 via umbrella company) Start: ASAP We are working in partnership with a purpose driven charity to appoint an experienced Interim Director of Finance & Resources. This is a key leadership role at a pivotal time for the organisation, with a strong focus on strengthening systems, infrastructure, and operational effectiveness. The Opportunity Reporting to the CEO and working closely with the Board and senior leadership team, the successful candidate will take ownership of finance, IT, governance, and operational resources. A central aspect of the role will be reviewing, improving, and integrating systems to support organisational performance and future growth. This is an ideal opportunity for an interim Finance Director who can quickly assess current arrangements, bring structure and clarity, and implement scalable, efficient solutions. Key Responsibilities Provide strategic financial leadership, ensuring robust financial planning, management, and control Lead the review and optimisation of finance and operational systems, including finance platforms, CRM, and reporting tools Drive systems integration and process improvement across the organisation Oversee budgeting, forecasting, and financial reporting Capex spend Strengthen governance, compliance, and risk management frameworks Lead and support teams across finance, IT, HR, and operations Partner with the CEO and Board to support strategic decision-making Enhance management information through improved data and reporting systems Candidate Profile Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience operating at Finance Director level - Finance Director coupled with other business lines Strong track record of systems improvement and implementation across finance and operations Ability to quickly diagnose challenges and deliver practical, effective solutions Experience within the Charity/Not for Profit sector is highly desirable Strong stakeholder engagement skills, with the ability to communicate effectively at all levels Hands-on approach combined with strategic oversight

Henderson Chambers is one of the leading civil/commercial Chambers in the UK. Its 56 members (including 18 Silks), have a solid reputation for excellence in both advocacy and advisory work. Ranked in the legal directories as leaders in the field in all their main practice areas, which include Group Actions, Product Liability, Commercial, H&S, Consumer Finance, PI, and Employment the barristers and click apply for full job details

Operations Director Sector - Facilities Management Salary - c£80,000 Location - North England The Role This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites. You ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level. A major focus of the role is commercial performance. You ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency. You ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients. Key Responsibilities Oversee day-to-day performance across multiple locations within your region - North Englanf Ensure consistent standards and service quality across all operations Lead, mentor, and support a team of senior managers Take accountability for financial results, including cost control and profitability Review financial data to uncover risks and opportunities Convert insights into clear operational actions Build and maintain strong relationships with clients and internal teams Contribute to new contract launches and renewal processes Promote a culture focused on ownership, teamwork, and ongoing improvement Maintain adherence to safety, compliance, and operational policies Candidate Profile You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter. You re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results. You re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed. What You ll Bring Demonstrated success in a senior operational leadership role, ideally across multiple sites Experience managing large, geographically dispersed teams Strong ability to interpret financial reports and drive performance improvements Commercial mindset with a focus on delivering measurable outcomes Skill in translating data into practical, results-driven actions Strong communication and relationship-building abilities A proactive and solution-oriented approach Confidence to make decisions, influence direction, and lead change

Role Overview: Join the Buzz at Our BRAND-NEW Busy Bees Nursery in West End, Surrey! With space to welcome up to 110 little learners , this state-of-the-art setting is designed to spark curiosity, encourage creativity, and nurture young minds. Why Join Busy Bees? Your Exclusive Busy Bees Benefits Competitive salary- £35,089.60 Ongoing professional development & career progression - Grow with us! Birthday off - Because YOU deserve a celebration! 50% childcare discount - Supporting your family while you support others Up to 28 days holiday - Plus bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub Cycle to Work scheme - A healthy commute for a happier you! Pension & financial perks - Easy access to workplace pension through Cushon & Salary Finance support Travel opportunities - Learn from childcare professionals around the world Enhanced family leave & return-to-work bonus - Because balance matters Employee Assistance Programme & Mental Health First Aiders - Supporting your wellbeing PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognizing our valued team members, and a Grow with Us area packed with development opportunities and training Role Responsibilities: What You'll Do As An Assistant Manager Support the Centre Director in overseeing daily operations and maintaining educational standards Develop & deliver an engaging, high-quality curriculum tailored to children's needs Ensure compliance with regulatory requirements and maintain health & safety standards Provide leadership & mentorship to staff, ensuring a cohesive and motivated team Enhance customer satisfaction by delivering exceptional service and promoting a positive nursery experience for families Assist with administrative tasks , including scheduling, payroll, and recruitment Manage operational records and support financial planning to ensure sustainability Required Qualifications: Ideal Assistant Manager Candidate Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team Passionate about fostering children's development and creating positive relationships with families This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!

Administrator / Memorials Advisor Golders Green, London Up to £29,245 (DOE) A role where compassion meets organisation and every detail matters. At London Cremation Company , we support families through some of the most important and difficult moments of their lives. Every conversation, every document, every interaction matters. We re looking for a calm, organised and people-focused Administrator / Memorials Advisor to join our Golders Green team someone who can deliver exceptional service while keeping complex processes running smoothly behind the scenes. What you ll be doing This is a varied, front-facing role where no two days are quite the same. You ll be at the centre of operations supporting families, managing administration, and helping create lasting memorials. Be the first point of contact for families, visitors and partners Manage cremation paperwork and ensure all documentation is accurate and compliant Maintain registers and statutory records to the highest standard Co-ordinate the daily cremation diary and appointments Support families with memorial options, including arranging and leading meetings Liaise with Funeral Directors, officiants, suppliers and internal teams Handle enquiries and resolve concerns with professionalism and empathy Process payments and manage records accurately Monitor memorial renewals and liaise with families accordingly You ll also occasionally support chapel services and memorial garden activities ensuring everything runs smoothly and respectfully. What you ll bring Strong administration and organisational skills Excellent communication both written and face-to-face A natural ability to build trust and rapport quickly Confidence working in a busy, structured environment High attention to detail and accuracy A calm, compassionate approach when supporting bereaved families Good working knowledge of Microsoft Office Experience in a bereavement, funeral, or memorial setting is beneficial but not essential. What you ll get in return 26 days holiday + public holidays Occupational sick pay Life assurance & income protection Salary sacrifice pension Employee Assistance Programme & wellbeing tools Retail discounts and financial wellbeing support Ongoing training and development Uniform & PPE provided Free / discounted cremation benefits for family Why join us? The London Cremation Company has been at the forefront of cremation services since 1900. Across our six sites, we are committed to delivering personal, respectful and meaningful experiences for every family we support. This is more than an admin role it s an opportunity to do work that truly matters, every single day. Apply now If you re organised, compassionate, and ready to be part of a team that makes a difference we d love to hear from you.

Senior Estates Operations Manager - Education, Bromley, c£60k plus package We are looking for a Senior Estates Operations Manager to join our client's Estates Management Team. Reporting to the Assistant Director Facilities Management Operations, you will work with staff, students, contractors, and campus leaders to ensure smooth estates operations. Main Purpose Provide Hard FM technical support across sites in Bromley, Orpington and West Norwood. Respond to critical M&E equipment issues for business continuity. Manage operational delivery of maintenance in line with SLAs and KPIs. Supervise contractors and ensure statutory compliance. Lead and motivate estates team. Champion sustainability and continuous improvement. Key Responsibilities Support building projects and ensure completion to specification and budget. Maintain safe, secure estates and uphold health and safety standards. Oversee service desk operations and monitor compliance. Promote equality, diversity, and safeguarding. Qualifications and Knowledge Technical FM/ Engineering qualification NEBOSH H&S qualification Experience and practical skills in property management repair and maintenance If you are experienced and passionate about estates management, apply now.

Office Manger / Operations Assistant Job Advertisement : Office Manager / Operations Assistant Location : Victoria, London Salary: 30,000 - 35,000 Contract: 9-12 Month Fixed Term Contract Work Style: Fully Office Based The Opportunity Are you ready to step into a role that's key responsibilities lie around keeping an office running smoothly while providing essential support to a Director? We are seeking an enthusiastic Operations Assistant to provide maternity cover for our client's PA and Office Manager. This initial 9-month contract has the potential to extend to 12 months, and you will be at the heart of the organisation, making a difference every day! Key Responsibilities Ensure the smooth day-to-day operations of the London office. Manage office supplies and maintain stock levels. Act as a central point of contact for the office and support the team. Set up meeting rooms and coordinate both internal and external meetings. Liaise with building management as needed. Support basic IT setups and onboarding for new starters. Relay information and updates between the Directors and the wider team. Manage diary scheduling and meetings, both face-to-face and online. Coordinate travel bookings, including flights and accommodation. Act as a liaison between the Director, the team and external clients. Assist in prioritising tasks and deadlines for the Director. Support client interactions when necessary. About You We are looking for a proactive, hands-on individual with a can-do attitude! You should be someone who enjoys a variety of tasks and is willing to take the initiative. Ideal candidates will possess: Experience in an operational, office support, PA, or EA role. Exposure to a creative business, agency or studio environment. Strong organisational skills and the ability to thrive in a fast-paced setting. A flexible and adaptable approach to changing priorities. Confidence in managing diaries, travel booking and multiple tasks concurrently. A professional and personable communication style. This role is perfect for someone who enjoys variety and thrives in a practical, proactive work environment. Why Join Us? If you're eager to be a key part of a creative team, make a genuine impact, and enjoy a vibrant work culture, we want to hear from you! Embrace this opportunity to grow and shine in a supportive environment. Apply Today! Don't miss your chance to be part of this exciting journey. Submit your application and join a team where creativity and collaboration flourish! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Assistant Growing Manager Our client are a large-scale salad producer growing both outdoor, field-scale salads and indoor, intensive production. We are looking for an assistant growing manager to join our team growing salads and baby leaf crops on our indoor site, which consists of polytunnels and glass. The role requires enthusiasm and passion and we are looking for a motivated self-starter who has strong people skills and who can lead manage and motivate a small team. Initially, your main responsibilities as a Assistant Growing Manager will be: Ensure the H&S and well being of all staff and visitors on site which will involve working closely with our H&S manager. Oversee daily operations in the growing and harvesting of salad crops (an in-house agronomist will support you) and team leaders. To help plan the cropping sequence in tunnels to maximise efficiency and production. Plan and forecast seasonal labour requirements by week Utilise, develop and motivate and even create your team leaders to assist you in successful crop production Produce ongoing, accurate crop forecasts for the sales team and have open and ongoing dialogue with them. Produce accurate records of all plantings and drillings, harvesting records along with production costs utilising labour management software. Using your experience you will have a keen eye for managing teams using performance related pay and hourly pay. You will be expected to be commercially minded and manage labour and growing costs accordingly. You will be expected to work closely with seed suppliers, conduct trials with new varieties, and produce feedback to the directors. Qualifications required as a Assistant Growing Manager; Full Driving Licence Some labour management experience Written and spoken English is a must Competency and understanding of computers and tablet-based software are important. Forklift and pedestrian truck licence desirable

Islington is a vibrant, diverse inner London borough with ambitious plans to become cleaner, greener and fairer for everyone who lives, works and visits here. Our streets, public spaces and environmental services play a vital role in delivering that ambition - from keeping neighbourhoods clean and safe, to supporting climate action, behaviour change and civic pride. We are seeking an experienced and values led leader to join us as Assistant Director of Street Operations . This is a high profile and influential role, providing strategic and operational leadership for some of the council's most visible services, including waste and recycling, street and estate cleansing, fly tip removal and graffiti management. You will lead large, complex operations with significant budgets and a sizeable workforce, ensuring services are safe, resilient, customer focused and delivering strong value for money. As a senior leader within the Environment and Climate Change Directorate, you will play a central role in delivering Islington's Greener and Healthier ambitions. You will embed sustainability, climate resilience and digital innovation into day to day operations, modernising services and improving outcomes for residents. You will also represent the council with credibility and confidence - working closely with councillors, communities, partners and regional bodies to shape policy, influence best practice and deliver borough wide transformation. This is an opportunity to make a real impact at scale: leading services that operate 24/7, responding to incidents and emergencies, driving continuous improvement and setting the standard for environmental services in a dense, complex urban environment. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to Work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Note to Recruitment Agencies: We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

Senior Divisional Facilities Manager - Caretech Childrens Services, Education CareTech Group- Estates & Facilities About CareTech and Cambian CareTech Group provide specialist Education / residential care across the UK. We support some of the most vulnerable young people in our communities. Our Schools exist to provide safe, stable and nurturing environments where children and young people can recover, develop and thrive. For the children in our care, the quality of the physical environment is not a 'nice to have' - it is fundamental. Our estates must be compliant, safe and resilient, but also warm, homely and dignified. Put simply: we should feel comfortable placing our own children in these environments. Role purpose The Senior Divisional Facilities Manager will lead the estates function for the Children's residential division (44 Sites). The postholder is accountable for statutory compliance, health and safety (premises), property condition, service continuity and the overall quality of the estate across a multi-site portfolio. The role provides divisional leadership to Regional Facilities Managers (RFMs 3Nr. & Maintenance Operatives 46. Nr) and works in close partnership with Principals, Regional Operations Managers and senior leadership (including Managing Directors) to ensure that standards are consistently achieved and sustained. Reporting lines Responsible to Director of Facilities / Group Estates Leadership (as applicable) Group Executive Director - Childrens services Direct reports Regional Facilities Managers (RFMs) and any divisional estates support roles Key interfaces Home Managers, Regional Operations Managers, Quality/Compliance, Finance, Procurement, Contractors/Suppliers On-Call Participates in an on- call Rota (e.g., one week in every Fifteen) to support critical incidents and business continuity Extraordinary days every day Registered address: Parkview, 82 Oxford Road, Uxbridge UB8 1UX Registered no. Key accountabilities This is a leadership role. Success is measured through safe compliance, quality of environments, predictable delivery and high-performing teams. The postholder will: Lead and develop the divisional estates operating model: cadence, standards, escalation routes and performance rhythm.Create a culture of 'right first time' delivery, where safety, quality and dignity are non-negotiable.Set clear expectations for RFMs and hold accountability through coaching, field leadership and structured performance management. 1.Statutory compliance, health and safety, and risk Act as the senior premises professional for the division, ensuring all sites are safe, compliant and fit for purpose.Own the divisional compliance position across statutory requirements (e.g., fire safety actions, water hygiene/legionella controls, asbestos management, gas and electrical safety, lifting equipment where applicable) and ensure robust evidence trails.Commission, review and drive closure of audits, inspections and risk assessments; ensure actions are prioritised by risk and closed to a defined quality standard.Provide decisive incident response leadership (e.g., floods, alarm activations, heating failures), implementing immediate controls and directing permanent remediation. 2.Quality of environment and customer experience Drive consistent, high-quality standards for repair, decoration, cleanliness and presentation so homes are safe and genuinely homely.Work with Operations to understand the lived experience of children and staff, ensuring estates solutions support safeguarding, privacy and dignity.Introduce and enforce divisional standards/specifications that reduce repeat failures and raise 3.CAFM system leadership and reactive maintenance control Take divisional ownership of the CAFM system (including job logging governance, triage, prioritisation and closure quality).Ensure RFMs and teams are using the system correctly: accurate categories, appropriate priorities, strong descriptions, and evidence on completion.Implement controls to prevent aged backlogs and repeat callouts; ensure jobs are closed properly with clear resolution notes and supporting evidence where required.Use CAFM data to drive performance: reactive ageing, first-time fix rates, repeat defects, contractor performance and compliance KPIs. 4.Planned works, projects and capital programme (CapEx) Build, maintain and deliver a rolling programme of planned works and property improvement, aligned to risk reduction and service needs.Develop clear scopes and high-level specifications; obtain competitive quotations/tenders in line with procurement policy.Control project delivery end-to-end: scope, programme, cost, quality, commissioning, handover, defects and warranties.Contribute to strategic asset planning and annual CapEx budgeting, prioritising based on risk, compliance, condition and operational impact. 5.Commercial management and budget control Own divisional R&M and CapEx budget governance, forecasting and cost-to-complete reporting.Maintain strong variation control and challenge scope creep; ensure value for money and whole-life cost thinking.Work closely with Finance and Procurement to ensure correct coding, approvals and a clean audit trail. Provide clear, board-ready reporting to senior leadership (including Managing Directors) on compliance, performance, key risks, projects and spend.Represent the estates function professionally with regulators, inspectors, external agencies and visitors where premises matters arise. 7.People leadership, capability and performance Line manage RFMs and relevant estates staff: objectives, supervision, coaching and development.Build a divisional capability plan (skills matrix, training plan, competency checks) covering technical triage, compliance awareness and leadership behaviours.Measure and manage staff KPIs (quality of close-outs, responsiveness, compliance closure rates, stakeholder feedback, budget discipline).Promote a culture of accountability, learning and continuous improvement; manage underperformance fairly and promptly. Performance measures (examples)The role will be measured on a balanced scorecard. Typical divisional KPIs include: Statutory compliance: PPM completion rate; overdue statutory items; audit action closure (by risk rating).Fire safety: FRA action closure times; fire door and compartmentation remediation progress (where applicable).R

An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to £65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.