Job Title: Gas Engineer Contract Type: Permanent Salary: £43,767.08 Working Hours: Full time - 40 Hours Working Pattern: Monday to Friday Location: London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client's personnel and Riverside employees from any potential danger associated with gas. About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the above Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services's Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1's, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway - to provide updated estimates of time to complete, if requested by planner or
Apr 17, 2026
Full time
Job Title: Gas Engineer Contract Type: Permanent Salary: £43,767.08 Working Hours: Full time - 40 Hours Working Pattern: Monday to Friday Location: London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client's personnel and Riverside employees from any potential danger associated with gas. About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the above Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services's Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1's, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway - to provide updated estimates of time to complete, if requested by planner or
Job Title: Repairs Planner Location: Stratford Salary: 31,000 per annum Sector: Social Housing Maintenance MUST HAVE PREVIOUS PLANNING EXPERIENCE WITHIN SOCIAL HOUSING - FULLTIME OFFICE BASED 8-5 responsible for efficiently scheduling and coordinating property repair and maintenance activities for residents and clients, acting as a key communication point between residents, tradespeople, and supervisors. The role involves arranging appointments, managing resident queries, updating job management systems, and ensuring that repair work is completed to a high standard while adhering to contractual agreements and minimizing costs. Key Responsibilities Scheduling & Coordination: Arrange appointments for residents with tradespeople, ensuring efficient use of resources and adherence to service level agreements. Communication: Serve as the main point of contact for residents, resolving queries, changing appointments, and providing updates on job progress. System Management: Log current jobs onto the job management system/database, keeping all activity logs up-to-date and accurate. Liaison: Work closely with Supervisors and tradespeople to organize and schedule work. Customer Service: Provide a quality service to residents by managing their repair needs and expectations. Record Keeping: Maintain accurate records of repair requests and completed works within internal systems. Key Skills & Experience Communication Skills: Excellent ability to communicate effectively with residents, supervisors, subcontractors, and suppliers. Organizational Skills: Strong ability to multi-task, prioritize work, and manage a busy environment. Technical Proficiency: Competence in using planning tools and job management systems. Customer Focus: A passion for service delivery and customer satisfaction is essential. Building Maintenance Knowledge: Basic knowledge of building maintenance tasks and their durations can be beneficial. If you feel this Repairs Planner position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). OR PLEASE SEND YOUR CV DIRECTLY
Apr 16, 2026
Full time
Job Title: Repairs Planner Location: Stratford Salary: 31,000 per annum Sector: Social Housing Maintenance MUST HAVE PREVIOUS PLANNING EXPERIENCE WITHIN SOCIAL HOUSING - FULLTIME OFFICE BASED 8-5 responsible for efficiently scheduling and coordinating property repair and maintenance activities for residents and clients, acting as a key communication point between residents, tradespeople, and supervisors. The role involves arranging appointments, managing resident queries, updating job management systems, and ensuring that repair work is completed to a high standard while adhering to contractual agreements and minimizing costs. Key Responsibilities Scheduling & Coordination: Arrange appointments for residents with tradespeople, ensuring efficient use of resources and adherence to service level agreements. Communication: Serve as the main point of contact for residents, resolving queries, changing appointments, and providing updates on job progress. System Management: Log current jobs onto the job management system/database, keeping all activity logs up-to-date and accurate. Liaison: Work closely with Supervisors and tradespeople to organize and schedule work. Customer Service: Provide a quality service to residents by managing their repair needs and expectations. Record Keeping: Maintain accurate records of repair requests and completed works within internal systems. Key Skills & Experience Communication Skills: Excellent ability to communicate effectively with residents, supervisors, subcontractors, and suppliers. Organizational Skills: Strong ability to multi-task, prioritize work, and manage a busy environment. Technical Proficiency: Competence in using planning tools and job management systems. Customer Focus: A passion for service delivery and customer satisfaction is essential. Building Maintenance Knowledge: Basic knowledge of building maintenance tasks and their durations can be beneficial. If you feel this Repairs Planner position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). OR PLEASE SEND YOUR CV DIRECTLY
Call Handler/Scheduler Based in North London Permanent Office based Monday to Friday (Apply online only) The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and outbound calls, emails, and queries related to repairs. Identify and escalate any issues that may impact service delivery. Support continuous improvement by highlighting inefficiencies and suggesting solutions.
Apr 16, 2026
Full time
Call Handler/Scheduler Based in North London Permanent Office based Monday to Friday (Apply online only) The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and outbound calls, emails, and queries related to repairs. Identify and escalate any issues that may impact service delivery. Support continuous improvement by highlighting inefficiencies and suggesting solutions.
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 16, 2026
Seasonal
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
Job Title: Repairs Planner Location: Newham Term: Temp 3 months initially with the possibility of extension Rate: 18.92 hour Are you a dynamic individual with a passion for organisation and a knack for scheduling? Our client is seeking a Repairs Planner to support their Electrical Appliance Inspection and Testing Programme in Newham, Greater London. This temporary role offers the perfect opportunity to make a difference in the community while working from an office conveniently located just 5 minutes from Abbey Road train station! What You'll Do: As a Repairs Planner, you will be the backbone of our inspection programme, ensuring everything runs smoothly. Your key responsibilities will include: Scheduling & Coordination: - Manage inspection and testing appointments for electricians and teams. - Liaise with residents and housing officers to ensure property access. Administrative Support: - Maintain accurate inspection records and documentation. - Update housing management systems with job statuses and results. Compliance & Record Management: - Keep compliance records up to date and accessible for audits. - Support the preparation of compliance reports. Resident Communication: - Respond to inquiries regarding inspection visits and provide clear communication to residents. What We're Looking For: Essential Experience: - 3 years in social housing repairs, maintenance, or compliance. - Proficient in scheduling and using housing management systems (e.g., Service Connect, Northgate). Key Skills: - Strong organisational skills and attention to detail. - Excellent communication abilities for resident interactions. Why Join Us? Competitive salary of 18.92 per hour . Enjoy the flexibility of 1 day a week working from home . Be part of a supportive team focused on enhancing electrical safety across residential properties. If you're ready to take on a rewarding role and make a positive impact, apply now! We can't wait to welcome you aboard! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 15, 2026
Seasonal
Job Title: Repairs Planner Location: Newham Term: Temp 3 months initially with the possibility of extension Rate: 18.92 hour Are you a dynamic individual with a passion for organisation and a knack for scheduling? Our client is seeking a Repairs Planner to support their Electrical Appliance Inspection and Testing Programme in Newham, Greater London. This temporary role offers the perfect opportunity to make a difference in the community while working from an office conveniently located just 5 minutes from Abbey Road train station! What You'll Do: As a Repairs Planner, you will be the backbone of our inspection programme, ensuring everything runs smoothly. Your key responsibilities will include: Scheduling & Coordination: - Manage inspection and testing appointments for electricians and teams. - Liaise with residents and housing officers to ensure property access. Administrative Support: - Maintain accurate inspection records and documentation. - Update housing management systems with job statuses and results. Compliance & Record Management: - Keep compliance records up to date and accessible for audits. - Support the preparation of compliance reports. Resident Communication: - Respond to inquiries regarding inspection visits and provide clear communication to residents. What We're Looking For: Essential Experience: - 3 years in social housing repairs, maintenance, or compliance. - Proficient in scheduling and using housing management systems (e.g., Service Connect, Northgate). Key Skills: - Strong organisational skills and attention to detail. - Excellent communication abilities for resident interactions. Why Join Us? Competitive salary of 18.92 per hour . Enjoy the flexibility of 1 day a week working from home . Be part of a supportive team focused on enhancing electrical safety across residential properties. If you're ready to take on a rewarding role and make a positive impact, apply now! We can't wait to welcome you aboard! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)!
Apr 14, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)!
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Oct 07, 2025
Full time
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Job Title: Repairs Planner / Work Coordinator (Temp to Perm) Location: Manchester 5 mins from St Peter s Square Contract: Temporary (6 7 weeks) Potential to go permanent Working Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Weekly Hours: 45 Office Requirement: Full-time office-based (potential to WFH Fridays) About the Role We are looking for a proactive and highly organised Repairs Planner / Work Coordinator to join our facilities management team on a temporary-to-permanent basis. Based in Central Manchester , you will play a critical role in planning and coordinating reactive repairs and PPMs (Planned Preventative Maintenance) across multiple sites, with a primary focus on our Leeds University contract . You ll work closely with a team of 10 engineers , scheduling jobs, tracking completions, maintaining spreadsheets, and ensuring communication is seamless between stakeholders, engineers, and clients. Experience in FM (Facilities Management) planning is highly desirable. Key Responsibilities Plan and schedule reactive repairs and PPMs across multiple sites Coordinate engineer workloads and monitor job progress through to completion Liaise with internal teams, subcontractors, and clients to ensure timely delivery of services Maintain detailed records, spreadsheets, and scheduling databases Provide updates and reports on outstanding works and performance metrics Identify and escalate delays, risks, or issues to relevant stakeholders General administrative support including document handling and communication Requirements Minimum 1 year of planning/scheduling experience Strong knowledge of Microsoft Excel and scheduling tools (e.g., MS Project) Previous experience planning within Facilities Management or Social Housing Excellent communication skills, both written and verbal High attention to detail and strong organisational skills Ability to work in a fast-paced environment and multitask effectively
Oct 02, 2025
Full time
Job Title: Repairs Planner / Work Coordinator (Temp to Perm) Location: Manchester 5 mins from St Peter s Square Contract: Temporary (6 7 weeks) Potential to go permanent Working Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Weekly Hours: 45 Office Requirement: Full-time office-based (potential to WFH Fridays) About the Role We are looking for a proactive and highly organised Repairs Planner / Work Coordinator to join our facilities management team on a temporary-to-permanent basis. Based in Central Manchester , you will play a critical role in planning and coordinating reactive repairs and PPMs (Planned Preventative Maintenance) across multiple sites, with a primary focus on our Leeds University contract . You ll work closely with a team of 10 engineers , scheduling jobs, tracking completions, maintaining spreadsheets, and ensuring communication is seamless between stakeholders, engineers, and clients. Experience in FM (Facilities Management) planning is highly desirable. Key Responsibilities Plan and schedule reactive repairs and PPMs across multiple sites Coordinate engineer workloads and monitor job progress through to completion Liaise with internal teams, subcontractors, and clients to ensure timely delivery of services Maintain detailed records, spreadsheets, and scheduling databases Provide updates and reports on outstanding works and performance metrics Identify and escalate delays, risks, or issues to relevant stakeholders General administrative support including document handling and communication Requirements Minimum 1 year of planning/scheduling experience Strong knowledge of Microsoft Excel and scheduling tools (e.g., MS Project) Previous experience planning within Facilities Management or Social Housing Excellent communication skills, both written and verbal High attention to detail and strong organisational skills Ability to work in a fast-paced environment and multitask effectively
Job Title: Senior Supervisor - Social Housing Location: North London Salary: 50,000 per annum Contract Type: Permanent, Full-Time About the Role We are working on behalf of a leading housing provider and maintenance contractor who is seeking a Senior Supervisor to oversee day-to-day operational delivery of social housing repairs and maintenance services across North London . This is an exciting opportunity for an experienced supervisor or manager to step into a senior role, providing leadership and operational oversight across multiple trades and teams, while ensuring high-quality service delivery and compliance with health and safety standards. Key Responsibilities Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties. Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded. Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges. Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery. Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required. Support in the recruitment, onboarding, and ongoing development of site-based teams. Produce regular reports on performance, compliance, and workforce productivity. Drive a culture of continuous improvement, resident satisfaction, and team accountability. Requirements Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment. Strong understanding of responsive repairs, voids, and planned works processes. Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively. Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.). Familiarity with housing management systems and job scheduling software. Full UK driving licence and willingness to travel across North London as required. What's On Offer Competitive salary of 50,000 per annum Company vehicle or car allowance Clear progression pathway into Contracts Management or Project roles Why Apply? This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you.
Oct 01, 2025
Full time
Job Title: Senior Supervisor - Social Housing Location: North London Salary: 50,000 per annum Contract Type: Permanent, Full-Time About the Role We are working on behalf of a leading housing provider and maintenance contractor who is seeking a Senior Supervisor to oversee day-to-day operational delivery of social housing repairs and maintenance services across North London . This is an exciting opportunity for an experienced supervisor or manager to step into a senior role, providing leadership and operational oversight across multiple trades and teams, while ensuring high-quality service delivery and compliance with health and safety standards. Key Responsibilities Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties. Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded. Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges. Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery. Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required. Support in the recruitment, onboarding, and ongoing development of site-based teams. Produce regular reports on performance, compliance, and workforce productivity. Drive a culture of continuous improvement, resident satisfaction, and team accountability. Requirements Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment. Strong understanding of responsive repairs, voids, and planned works processes. Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively. Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.). Familiarity with housing management systems and job scheduling software. Full UK driving licence and willingness to travel across North London as required. What's On Offer Competitive salary of 50,000 per annum Company vehicle or car allowance Clear progression pathway into Contracts Management or Project roles Why Apply? This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you.
