CPC Project Services Construction Consultancy Project Support Officer Full Time/Permanent Office - Oxford (office-based minimum 4 days per week) CPC Big enough to deliver, small enough to care! Join us at CPC Project Services, an award-winning, independent Project Management and Cost Consultancy with a 36-year track record of delivering outstanding projects across infrastructure, property, and transformational change. We re looking for a proactive and highly organised Project Support Officer to become part of our Oxford team a role perfectly suited to someone who enjoys getting stuck in, takes ownership, and wants to play a key role in the day-to-day running of a busy, high-performing environment. From the outset, you ll have the chance to make a real impact and quickly become integral to how we operate, working within a friendly, supportive, and down-to-earth team that will provide the guidance you need to succeed enjoying moments like our Breakfast Club and Pizza Thursdays along the way! Working within our Health, Education, Science and Technology division, you will collaborate with experienced Project Managers on high-profile projects that are shaping the built environment. Recent projects highlights include - • Schwarzman Centre for the Humanities a landmark Oxford facility bringing multiple humanities faculties together under one roof, designed to inspire collaboration, creativity, and world-leading research. • National Quantum Computing Centre a cutting-edge hub driving the UK s quantum technology programme and enabling pioneering innovation. This is a hands-on role spanning both project delivery and office operations. You ll become the trusted organiser who keeps everything running smoothly, from coordinating meetings and managing documentation to driving project processes and office activities. In doing so, you ll enable our Project Managers to focus on delivery while you are able to build a broad skillset that can develop into a long and fulfilling career with CPC. At CPC, people are genuinely at the heart of what we do. In 2024, we became employee-owned, meaning your contribution directly shares in the success you help create. It s a key part of our culture, offering stability, long-term growth, and a real sense of ownership in your work. If you re organised, proactive, and ready to get stuck into high-impact projects while growing your career, this is the role for you! Key Responsibilities Project & Operational Support Support project delivery and day-to-day office operations. Coordinate meetings, prepare agendas, take minutes, and maintain project documentation. Assist with financial processes including purchase orders, invoicing, and tracking budgets. Maintain project trackers, directories, and compliance records. Administrative & Office Coordination Be the first point of contact: answer calls, greet clients, and register visitors. Book meetings, travel, and accommodation; organise hospitality and refreshments. Manage office supplies, PPE, and resources. Support onboarding of new starters, access cards, IT equipment, and office inductions. Assist with internal communications, newsletters, and maintaining intranet systems. People & Event Support Help coordinate team activities, engagement, and office events. Support timesheet, holiday approvals, and general team coordination. Set up meeting rooms, equipment, and support building committee meetings. About You We re looking for someone who is: Highly organised with strong attention to detail. Proactive, able to stay one step ahead, and take ownership of tasks. A confident communicator (written and verbal). Comfortable managing multiple priorities. Positive, can-do, and collaborative. Experience Previous experience in administration, project support, or coordination is essential. Tip top Microsoft Office skills are a must (Excel, Word, Outlook). Experience in construction, property, or infrastructure is a plus but we welcome applications from all sectors! Why CPC? At CPC, we offer more than just a salary. We provide a benefits package that truly supports you both at work and beyond: Private healthcare for you and your family. Private pension and hybrid flexible working. Support for professional memberships and ongoing training. Personal performance bonuses and annual salary reviews. We are proud to be an equal opportunities employer, committed to creating an inclusive, supportive, and safe working environment where everyone can thrive. Polite notice to recruitment agencies: We are not seeking external recruitment support at this time. Speculative CVs will not be accepted.
Apr 23, 2026
Full time
CPC Project Services Construction Consultancy Project Support Officer Full Time/Permanent Office - Oxford (office-based minimum 4 days per week) CPC Big enough to deliver, small enough to care! Join us at CPC Project Services, an award-winning, independent Project Management and Cost Consultancy with a 36-year track record of delivering outstanding projects across infrastructure, property, and transformational change. We re looking for a proactive and highly organised Project Support Officer to become part of our Oxford team a role perfectly suited to someone who enjoys getting stuck in, takes ownership, and wants to play a key role in the day-to-day running of a busy, high-performing environment. From the outset, you ll have the chance to make a real impact and quickly become integral to how we operate, working within a friendly, supportive, and down-to-earth team that will provide the guidance you need to succeed enjoying moments like our Breakfast Club and Pizza Thursdays along the way! Working within our Health, Education, Science and Technology division, you will collaborate with experienced Project Managers on high-profile projects that are shaping the built environment. Recent projects highlights include - • Schwarzman Centre for the Humanities a landmark Oxford facility bringing multiple humanities faculties together under one roof, designed to inspire collaboration, creativity, and world-leading research. • National Quantum Computing Centre a cutting-edge hub driving the UK s quantum technology programme and enabling pioneering innovation. This is a hands-on role spanning both project delivery and office operations. You ll become the trusted organiser who keeps everything running smoothly, from coordinating meetings and managing documentation to driving project processes and office activities. In doing so, you ll enable our Project Managers to focus on delivery while you are able to build a broad skillset that can develop into a long and fulfilling career with CPC. At CPC, people are genuinely at the heart of what we do. In 2024, we became employee-owned, meaning your contribution directly shares in the success you help create. It s a key part of our culture, offering stability, long-term growth, and a real sense of ownership in your work. If you re organised, proactive, and ready to get stuck into high-impact projects while growing your career, this is the role for you! Key Responsibilities Project & Operational Support Support project delivery and day-to-day office operations. Coordinate meetings, prepare agendas, take minutes, and maintain project documentation. Assist with financial processes including purchase orders, invoicing, and tracking budgets. Maintain project trackers, directories, and compliance records. Administrative & Office Coordination Be the first point of contact: answer calls, greet clients, and register visitors. Book meetings, travel, and accommodation; organise hospitality and refreshments. Manage office supplies, PPE, and resources. Support onboarding of new starters, access cards, IT equipment, and office inductions. Assist with internal communications, newsletters, and maintaining intranet systems. People & Event Support Help coordinate team activities, engagement, and office events. Support timesheet, holiday approvals, and general team coordination. Set up meeting rooms, equipment, and support building committee meetings. About You We re looking for someone who is: Highly organised with strong attention to detail. Proactive, able to stay one step ahead, and take ownership of tasks. A confident communicator (written and verbal). Comfortable managing multiple priorities. Positive, can-do, and collaborative. Experience Previous experience in administration, project support, or coordination is essential. Tip top Microsoft Office skills are a must (Excel, Word, Outlook). Experience in construction, property, or infrastructure is a plus but we welcome applications from all sectors! Why CPC? At CPC, we offer more than just a salary. We provide a benefits package that truly supports you both at work and beyond: Private healthcare for you and your family. Private pension and hybrid flexible working. Support for professional memberships and ongoing training. Personal performance bonuses and annual salary reviews. We are proud to be an equal opportunities employer, committed to creating an inclusive, supportive, and safe working environment where everyone can thrive. Polite notice to recruitment agencies: We are not seeking external recruitment support at this time. Speculative CVs will not be accepted.
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
Apr 23, 2026
Full time
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
The Role In your dream role, you ll receive: Competitive salary: £45,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:Managing our Retail team in Leeds Birstall, you will be responsible for driving team engagement whilst maximising all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction. Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun. Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Managing the store rota to ensure we have the right people working at the right times. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Apr 23, 2026
Full time
The Role In your dream role, you ll receive: Competitive salary: £45,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:Managing our Retail team in Leeds Birstall, you will be responsible for driving team engagement whilst maximising all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction. Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun. Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Managing the store rota to ensure we have the right people working at the right times. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Are you an experienced Individual Giving fundraiser with a commitment to animal welfare? The Charity An incredible animal welfare charity with an annual income of around £4.5m, they are a medium-sized, agile organisation with a close-knit team and a strong sense of purpose. Thier work is rooted in compassion, expertise and a deep commitment to doing what is right for animals. Based in Surrey, they are looking for full time office working. The Role Under the direction of the a newly appointed Head of Income Generation and Engagement, you will create, deliver and evaluate a long-term Individual Giving strategy. This role is focused on building a long-term, sustainable individual giving programme that allows the charity to connect with new supporters, deepen relationships with existing ones, and grow their impact. Build a diverse and sustainable individual giving portfolio suited to the brand, stakeholders, resources and growth aspirations. Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions. Use data and insight to drive performance, monitor results, and build cases for support. Develop and deliver supporter journeys to encourage loyalty and growth across all income streams. Integrate individual giving with wider brand, marketing, communications and retail initiatives. Provide support to branches in ad hoc individual giving activities. Work collaboratively with the PR / Engagement Manager to maximise impact of integrated campaigns both nationally and with branches. The Candidate This role will suit you if you are an ambitious, hands-on individual giving fundraiser with a track record of delivering muti channel IG campaigns. You are comfortable taking ownership, sharing ideas, and following things through, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment. You are likely to thrive here if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed. IMPORTANT NOTE Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more! Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 23, 2026
Full time
Are you an experienced Individual Giving fundraiser with a commitment to animal welfare? The Charity An incredible animal welfare charity with an annual income of around £4.5m, they are a medium-sized, agile organisation with a close-knit team and a strong sense of purpose. Thier work is rooted in compassion, expertise and a deep commitment to doing what is right for animals. Based in Surrey, they are looking for full time office working. The Role Under the direction of the a newly appointed Head of Income Generation and Engagement, you will create, deliver and evaluate a long-term Individual Giving strategy. This role is focused on building a long-term, sustainable individual giving programme that allows the charity to connect with new supporters, deepen relationships with existing ones, and grow their impact. Build a diverse and sustainable individual giving portfolio suited to the brand, stakeholders, resources and growth aspirations. Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions. Use data and insight to drive performance, monitor results, and build cases for support. Develop and deliver supporter journeys to encourage loyalty and growth across all income streams. Integrate individual giving with wider brand, marketing, communications and retail initiatives. Provide support to branches in ad hoc individual giving activities. Work collaboratively with the PR / Engagement Manager to maximise impact of integrated campaigns both nationally and with branches. The Candidate This role will suit you if you are an ambitious, hands-on individual giving fundraiser with a track record of delivering muti channel IG campaigns. You are comfortable taking ownership, sharing ideas, and following things through, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment. You are likely to thrive here if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed. IMPORTANT NOTE Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more! Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
Apr 23, 2026
Full time
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
Embrace the Middle East
High Wycombe, Buckinghamshire
HEAD OF MARKETING & ACQUISITION Why work for Embrace the Middle East? Hybrid role: High Wycombe (minimum onsite twice a month) 10% employer pension contribution 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year. Life Assurance: 3 salary Flexi-time and home-working options Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7) Access to retail discount portal Training and development programme A values-led team committed to mission, integrity, and compassion About the Role Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace's Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match. You'll have: Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission driven organisation. Strong multi channel acquisition experience (digital, print, social, paid, email, ecommerce). Proven ability to lead and develop high performing teams in hybrid/remote settings. Expertise in digital performance, optimisation, testing, and analytics. Managing sizeable budgets, forecasting, and ROI driven planning. Understanding of supporter behaviour, segmentation, attribution, and LTV modelling. Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice. Role Requirements Commitment to Embrace's Christian mission and values (as a practising Christian or someone supportive of our ethos). Willingness to travel occasionally to the Middle East (every 2-3 years). Right to work in the UK. About Embrace the Middle East At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we've worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities. We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi channel supporter and donor growth, build a digital first marketing strategy, and drive sustainable organisational impact. Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Tuesday 28th April 2026 Charisma vetting interviews must be completed by: Tuesday 5th May 2026 Interviews with Embrace the Middle East: w/c 11th May 2026 Please refer to the candidate pack for more comprehensive information.
Apr 23, 2026
Full time
HEAD OF MARKETING & ACQUISITION Why work for Embrace the Middle East? Hybrid role: High Wycombe (minimum onsite twice a month) 10% employer pension contribution 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year. Life Assurance: 3 salary Flexi-time and home-working options Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7) Access to retail discount portal Training and development programme A values-led team committed to mission, integrity, and compassion About the Role Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace's Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match. You'll have: Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission driven organisation. Strong multi channel acquisition experience (digital, print, social, paid, email, ecommerce). Proven ability to lead and develop high performing teams in hybrid/remote settings. Expertise in digital performance, optimisation, testing, and analytics. Managing sizeable budgets, forecasting, and ROI driven planning. Understanding of supporter behaviour, segmentation, attribution, and LTV modelling. Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice. Role Requirements Commitment to Embrace's Christian mission and values (as a practising Christian or someone supportive of our ethos). Willingness to travel occasionally to the Middle East (every 2-3 years). Right to work in the UK. About Embrace the Middle East At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we've worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities. We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi channel supporter and donor growth, build a digital first marketing strategy, and drive sustainable organisational impact. Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Tuesday 28th April 2026 Charisma vetting interviews must be completed by: Tuesday 5th May 2026 Interviews with Embrace the Middle East: w/c 11th May 2026 Please refer to the candidate pack for more comprehensive information.
John Lewis Partnership
Binfield Heath, Oxfordshire
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As a key function in the Technology & Change operating model, the purpose of Architecture is to identify the technical capabilities and changes that will enable the Partnership to successfully operate, adapt, and transform through technology. This role focuses on solutions to support our In Store Customer and Partner experiences. In this role you will: Collaborate with cross functional teams and business stakeholders to design end to end technology solutions that are effective, efficient, sustainable, and make a tangible difference to the business. Collaborate directly with product and engineering teams to translate architectural designs into actionable backlogs, ensuring clarity on non functional requirements such as performance and reliability. Ensure architectural & engineering best practice is brought to bear during solution design to increase value, reduce delivery risk, and control technical debt. Help to inform the thinking of senior stakeholders to meet key business and technology challenges. You'll drive technology options and choices, influence the product backlog and determine how the technology strategy will be achieved for our selling channels. Help ensure JLP delivers on its strategic aims and enables the Partnership to adapt and grow in a competitive and changing market. Develop personally and professionally to achieve your potential. Salary: Upto £85000 depending on experience Contract type: Permanent Working pattern/flexible working: Based at our Bracknell Head Office with a flexible hybrid model (typically 1 day per week in the office, primarily Thursdays, with ad hoc visits as required by business needs), we support a healthy work life balance Key Responsibilities As a co owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available to you to develop your skills and capabilities. Engage with your function, supporting your teams to continuously develop and improve it. Embrace Agile working principles by demonstrating a flexible approach to working, joining missions as needed and/or supporting colleagues to secure the success of the mission. Leverage insight and internal and external networks, as appropriate, to keep abreast of key customer requirements, market conditions and trends, including technological advancements, and feed these into strategic thinking. Design and maintain an accurate logical overview of the entire system throughout product lifecycle/delivery, including the end users needing consideration in the customer experience design. Ensure the solution design accounts for realistic capacity and capability demands and constraints, and that design integrity and consistency across different project or agile streams is maintained. Design and deliver in accordance with architectural design parameters, that rationale for key technology solution decisions (including vendor/tech selection) are recorded and within relevant standards/guardrails, and that strategy & design governance is engaged appropriately. Ensure that data flows and data governance for each solution are specified and recorded. Identify technical debt to be repaid by the sprint/solution, or debt proposed to be incurred. Provide support to engineering teams in the root cause identification and resolution of issues. Advise on phasing of delivery of a project. Essential skills/experience you'll need Customer centricity - Understands the end to end customer journey and puts every customer, both internal and external, at the heart of everything we do. Critical thinking - Uses data and evidence to develop thinking and form reasoned judgements. Empathy - Demonstrates the ability to understand, relate to and be sensitive to your team, peers, colleagues and customers and is in the habit of seeing the world through the eyes of others. Enterprise thinking - Breaks down silos and works with a one Partnership mindset, making links and connections across functions and divisions where necessary to drive efficiencies. Cuts through competing agendas to drive activity and outcomes. Influencing decisions and stakeholders - Works collaboratively through active listening and assertive communication to reach win win outcomes. Adapts style to influence stakeholders and keeps Partnership interest as the forefront of decision making. Experience of working across a wide range of solutions and change approaches appropriate for the Product / Business Area. Experience of influencing stakeholders at Leadership and Working Group levels on a major transformation or in an area with a high level of change. Experience working across the IT lifecycle with the ability to balance long and short term outcomes given commercial drivers and available levers in uncertain environments. Experience adopting solution architecture methodology that proves demonstrable improvements in value, exploiting component re-use and/or reduced delivery risk. Good understanding of current software architecture techniques and tooling including: Domain driven design, Microservices, API first design, Cloud Native, Continuous Delivery & DevOps, Containerisation and PaaS on GCP or AWS and other data and integration technologies (Event streaming, data lakes etc). Desirable skills/experience you may have Software engineering background.
Apr 23, 2026
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As a key function in the Technology & Change operating model, the purpose of Architecture is to identify the technical capabilities and changes that will enable the Partnership to successfully operate, adapt, and transform through technology. This role focuses on solutions to support our In Store Customer and Partner experiences. In this role you will: Collaborate with cross functional teams and business stakeholders to design end to end technology solutions that are effective, efficient, sustainable, and make a tangible difference to the business. Collaborate directly with product and engineering teams to translate architectural designs into actionable backlogs, ensuring clarity on non functional requirements such as performance and reliability. Ensure architectural & engineering best practice is brought to bear during solution design to increase value, reduce delivery risk, and control technical debt. Help to inform the thinking of senior stakeholders to meet key business and technology challenges. You'll drive technology options and choices, influence the product backlog and determine how the technology strategy will be achieved for our selling channels. Help ensure JLP delivers on its strategic aims and enables the Partnership to adapt and grow in a competitive and changing market. Develop personally and professionally to achieve your potential. Salary: Upto £85000 depending on experience Contract type: Permanent Working pattern/flexible working: Based at our Bracknell Head Office with a flexible hybrid model (typically 1 day per week in the office, primarily Thursdays, with ad hoc visits as required by business needs), we support a healthy work life balance Key Responsibilities As a co owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available to you to develop your skills and capabilities. Engage with your function, supporting your teams to continuously develop and improve it. Embrace Agile working principles by demonstrating a flexible approach to working, joining missions as needed and/or supporting colleagues to secure the success of the mission. Leverage insight and internal and external networks, as appropriate, to keep abreast of key customer requirements, market conditions and trends, including technological advancements, and feed these into strategic thinking. Design and maintain an accurate logical overview of the entire system throughout product lifecycle/delivery, including the end users needing consideration in the customer experience design. Ensure the solution design accounts for realistic capacity and capability demands and constraints, and that design integrity and consistency across different project or agile streams is maintained. Design and deliver in accordance with architectural design parameters, that rationale for key technology solution decisions (including vendor/tech selection) are recorded and within relevant standards/guardrails, and that strategy & design governance is engaged appropriately. Ensure that data flows and data governance for each solution are specified and recorded. Identify technical debt to be repaid by the sprint/solution, or debt proposed to be incurred. Provide support to engineering teams in the root cause identification and resolution of issues. Advise on phasing of delivery of a project. Essential skills/experience you'll need Customer centricity - Understands the end to end customer journey and puts every customer, both internal and external, at the heart of everything we do. Critical thinking - Uses data and evidence to develop thinking and form reasoned judgements. Empathy - Demonstrates the ability to understand, relate to and be sensitive to your team, peers, colleagues and customers and is in the habit of seeing the world through the eyes of others. Enterprise thinking - Breaks down silos and works with a one Partnership mindset, making links and connections across functions and divisions where necessary to drive efficiencies. Cuts through competing agendas to drive activity and outcomes. Influencing decisions and stakeholders - Works collaboratively through active listening and assertive communication to reach win win outcomes. Adapts style to influence stakeholders and keeps Partnership interest as the forefront of decision making. Experience of working across a wide range of solutions and change approaches appropriate for the Product / Business Area. Experience of influencing stakeholders at Leadership and Working Group levels on a major transformation or in an area with a high level of change. Experience working across the IT lifecycle with the ability to balance long and short term outcomes given commercial drivers and available levers in uncertain environments. Experience adopting solution architecture methodology that proves demonstrable improvements in value, exploiting component re-use and/or reduced delivery risk. Good understanding of current software architecture techniques and tooling including: Domain driven design, Microservices, API first design, Cloud Native, Continuous Delivery & DevOps, Containerisation and PaaS on GCP or AWS and other data and integration technologies (Event streaming, data lakes etc). Desirable skills/experience you may have Software engineering background.
We re looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products embedding a proactive, insight-led and supporter focused culture. You ll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k £25k audience. In developing and delivering the mid-level giving programme, you ll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You ll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You ll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You ll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You ll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. The displayed salary is the pro-rata salary. The full-time equivalent is £36,619. What it's like to work here You ll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We ll talk about this in more detail at interview, but you should expect to be at a National Trust site for % of your working week. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You ll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You ll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring; Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto For everyone, for ever at its heart. We re working hard to create an inclusive culture, where everyone feels they belong. It s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
Apr 22, 2026
Full time
We re looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products embedding a proactive, insight-led and supporter focused culture. You ll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k £25k audience. In developing and delivering the mid-level giving programme, you ll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You ll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You ll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You ll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You ll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. The displayed salary is the pro-rata salary. The full-time equivalent is £36,619. What it's like to work here You ll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We ll talk about this in more detail at interview, but you should expect to be at a National Trust site for % of your working week. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You ll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You ll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring; Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto For everyone, for ever at its heart. We re working hard to create an inclusive culture, where everyone feels they belong. It s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
About Rainforest Foundation UK (RFUK) RFUK is a values driven organisation working with Indigenous Peoples and local communities to protect the world s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them. Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises. RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC. About the role Do you want to lead fundraising efforts that make a global impact? This is a key role to help drive RFUK s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK s fundraising strategy to sustain and broaden the organisation s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters. Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference. For further details regarding the role and specific qualifications required, please consult the attached job description. About you You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do. If you re passionate about social and environmental justice and ready to help shape RFUK s future, we d love to hear from you. Application process To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026. Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026 . Please let us know in your application if you are available to attend an interview on this date.
Apr 22, 2026
Full time
About Rainforest Foundation UK (RFUK) RFUK is a values driven organisation working with Indigenous Peoples and local communities to protect the world s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them. Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises. RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC. About the role Do you want to lead fundraising efforts that make a global impact? This is a key role to help drive RFUK s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK s fundraising strategy to sustain and broaden the organisation s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters. Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference. For further details regarding the role and specific qualifications required, please consult the attached job description. About you You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do. If you re passionate about social and environmental justice and ready to help shape RFUK s future, we d love to hear from you. Application process To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026. Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026 . Please let us know in your application if you are available to attend an interview on this date.
Job Title Client Technology Director - Integrated Facilities Management (IFM) Job Description Summary Job Description Technology Client Care Manager London The Technology Client Care Manager serves as the central point of Client Relationship Management for the C&W Technology Program. This role partners closely with the Account Executive and client leadership to drive technology strategy, operational excellence, and service delivery across the account. The Manager leads the Client Technology team, ensuring a high performing culture and seamless execution of the client's technology program, standards, and expectations. Key Responsibilities: 1. Client Relationship & Program Management Act as the primary technology relationship owner for the client, aligning with the Account Executive and client leadership. Own the strategic, financial, and operational performance of technology for the client account. Develop and deliver the client Technology Strategy, roadmap, goals, and objectives. Maintain, understand, and present cadenced Technology reporting, including Quarterly Business Reviews (QBRs), program alignment updates, and performance insights. Provide program level management of all technology investments and projects for the client account. Ensure timely user enablement, connectivity, and service delivery. Monitor and manage SLA performance, ensuring corrective actions and remediation when required. Provide oversight and steering of client driven analytics, recommending and driving best practice metrics and processes. 2. Leadership & Team Development Lead, manage, and develop the Client Technology team to execute the account strategy and technology operating model. Create and maintain a professional, high performance team culture where individuals take ownership and deliver excellence. Manage employee performance, including goal setting, routine check ins, coaching, and annual performance reviews. Oversee headcount planning, staffing, and developmental progress for all team members. Manage financial planning for technology resources, including staffing budgets, capital planning, business case development, and operating budget management. Oversee hiring, onboarding, and people management routines to support team growth and capability development. 3. Technology Operations Oversight Provide operational oversight of client technology applications, communications, reporting, and key SLAs in alignment with the client MSA and C&W standards. Ensure all projects and initiatives comply with evolving client security requirements and are executed with strong methodology, risk management, budgeting, and executive reporting. Oversee technology vendor and supplier relationships, ensuring contractual compliance and performance management. Maintain and present regular reporting to C&W and client stakeholders, including monthly, quarterly, and annual updates. Integrate feedback and insights from technology platforms, innovation teams, and advisory experts to enhance the client technology experience. Deliver monthly metrics reporting with recommendations for continuous improvement or remediation actions. 4. Security, Compliance & Governance Act as the primary C&W Technology contact for client specific security and compliance activities. Manage information security reviews and compliance with client policies for endpoints, data, and security management. Serve as the primary point of contact for audit and compliance routines across client and C&W teams. Ensure timely execution of control reviews and remediation activities required by suppliers, the client, and C&W compliance functions. Support network, cloud, and security enablement initiatives to maintain best in class security standards. Provide the necessary communications and support for effective incident and service management. Qualifications & Experience: Strong background working within Integrated Facilities Management (IFM) environments, with hands on experience using IFM technology platforms. Proven experience in technology account management, client relationship management, or technology operations leadership. Strong understanding of enterprise IT operations, service delivery, and governance. Experience leading multi disciplinary technology teams in a matrixed structure. Proficiency in KPI/SLA management, analytics, and continuous improvement practices. Excellent communication, stakeholder engagement, and executive presentation skills. Experience with security standards, compliance processes, and technology audit frameworks preferred.
Apr 22, 2026
Full time
Job Title Client Technology Director - Integrated Facilities Management (IFM) Job Description Summary Job Description Technology Client Care Manager London The Technology Client Care Manager serves as the central point of Client Relationship Management for the C&W Technology Program. This role partners closely with the Account Executive and client leadership to drive technology strategy, operational excellence, and service delivery across the account. The Manager leads the Client Technology team, ensuring a high performing culture and seamless execution of the client's technology program, standards, and expectations. Key Responsibilities: 1. Client Relationship & Program Management Act as the primary technology relationship owner for the client, aligning with the Account Executive and client leadership. Own the strategic, financial, and operational performance of technology for the client account. Develop and deliver the client Technology Strategy, roadmap, goals, and objectives. Maintain, understand, and present cadenced Technology reporting, including Quarterly Business Reviews (QBRs), program alignment updates, and performance insights. Provide program level management of all technology investments and projects for the client account. Ensure timely user enablement, connectivity, and service delivery. Monitor and manage SLA performance, ensuring corrective actions and remediation when required. Provide oversight and steering of client driven analytics, recommending and driving best practice metrics and processes. 2. Leadership & Team Development Lead, manage, and develop the Client Technology team to execute the account strategy and technology operating model. Create and maintain a professional, high performance team culture where individuals take ownership and deliver excellence. Manage employee performance, including goal setting, routine check ins, coaching, and annual performance reviews. Oversee headcount planning, staffing, and developmental progress for all team members. Manage financial planning for technology resources, including staffing budgets, capital planning, business case development, and operating budget management. Oversee hiring, onboarding, and people management routines to support team growth and capability development. 3. Technology Operations Oversight Provide operational oversight of client technology applications, communications, reporting, and key SLAs in alignment with the client MSA and C&W standards. Ensure all projects and initiatives comply with evolving client security requirements and are executed with strong methodology, risk management, budgeting, and executive reporting. Oversee technology vendor and supplier relationships, ensuring contractual compliance and performance management. Maintain and present regular reporting to C&W and client stakeholders, including monthly, quarterly, and annual updates. Integrate feedback and insights from technology platforms, innovation teams, and advisory experts to enhance the client technology experience. Deliver monthly metrics reporting with recommendations for continuous improvement or remediation actions. 4. Security, Compliance & Governance Act as the primary C&W Technology contact for client specific security and compliance activities. Manage information security reviews and compliance with client policies for endpoints, data, and security management. Serve as the primary point of contact for audit and compliance routines across client and C&W teams. Ensure timely execution of control reviews and remediation activities required by suppliers, the client, and C&W compliance functions. Support network, cloud, and security enablement initiatives to maintain best in class security standards. Provide the necessary communications and support for effective incident and service management. Qualifications & Experience: Strong background working within Integrated Facilities Management (IFM) environments, with hands on experience using IFM technology platforms. Proven experience in technology account management, client relationship management, or technology operations leadership. Strong understanding of enterprise IT operations, service delivery, and governance. Experience leading multi disciplinary technology teams in a matrixed structure. Proficiency in KPI/SLA management, analytics, and continuous improvement practices. Excellent communication, stakeholder engagement, and executive presentation skills. Experience with security standards, compliance processes, and technology audit frameworks preferred.
Office Administrator NE10, Gateshead Permanent Free On-Site Parking Excellent Transport Links Office Angels is delighted to be recruiting an Office Administrator to join our client's friendly and busy office based in Pelaw, Gateshead (NE10) . This is a fantastic opportunity to join a well-established business with over 40 years of success , offering long-term stability, a supportive team culture, and genuine work-life balance. The Team & Culture You'll be joining a warm, down-to-earth team where collaboration and teamwork are at the heart of everything they do. Colleagues support one another to keep the office running smoothly while delivering excellent customer service. Regular check-ins, a friendly atmosphere, and a hands-on approach make this a great place to work. The office is conveniently located close to Metro and bus links, with free on-site parking also available. Role Details Job Title: Office Administrator Contract Type: Permanent Start Date: ASAP (depending on notice period) Location: Office-based, NE10, Gateshead Salary: £25,134.20 - £27,378.20 Working Hours & Flexibility This lovely company is happy to consider part-time or full-time hours , depending on what suits you best: Part-time: 3 or 4 days per week Full-time options: 35 hours per week with a 1-hour lunch break, or 37.5 hours per week with a 30-minute lunch break (extra 30 minutes paid at time and a quarter ) Standard working hours: Monday to Thursday: 8:00am - 5:00pm Friday: 8:00am - 4:00pm ( early finish ) Saturday working: 1 Saturday morning in every 5 (8:00am - 11:00am). Paid at time and a half Benefits Package Pension contribution 22 days holiday, increasing with service Free on-site parking Private medical insurance Opportunity for paid overtime during busy periods Key Responsibilities Providing day-to-day administrative support to ensure smooth office operations Processing high-volume sales orders using a bespoke system (full training provided) Delivering excellent customer service via email and telephone Managing schedules, tasks, and communications using Microsoft Outlook and Office Working closely with management, production, and dispatch teams Communicating order quantities and timelines to support production planning Handling general office duties, including card transactions and payment records About You Previous experience in a similar administrative role Strong organisational and communication skills Confident using Microsoft Office Reliable, proactive, and comfortable working in a busy office environment Training & Progression Full training will be provided on systems and products. You'll begin with simpler orders and gradually progress to more complex tasks as your confidence grows, with ongoing support from the team. How to Apply If you're looking for a stable, long-term role with excellent benefits, flexibility, and a genuinely supportive team, we'd love to hear from you. Please apply with your updated CV. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Full time
Office Administrator NE10, Gateshead Permanent Free On-Site Parking Excellent Transport Links Office Angels is delighted to be recruiting an Office Administrator to join our client's friendly and busy office based in Pelaw, Gateshead (NE10) . This is a fantastic opportunity to join a well-established business with over 40 years of success , offering long-term stability, a supportive team culture, and genuine work-life balance. The Team & Culture You'll be joining a warm, down-to-earth team where collaboration and teamwork are at the heart of everything they do. Colleagues support one another to keep the office running smoothly while delivering excellent customer service. Regular check-ins, a friendly atmosphere, and a hands-on approach make this a great place to work. The office is conveniently located close to Metro and bus links, with free on-site parking also available. Role Details Job Title: Office Administrator Contract Type: Permanent Start Date: ASAP (depending on notice period) Location: Office-based, NE10, Gateshead Salary: £25,134.20 - £27,378.20 Working Hours & Flexibility This lovely company is happy to consider part-time or full-time hours , depending on what suits you best: Part-time: 3 or 4 days per week Full-time options: 35 hours per week with a 1-hour lunch break, or 37.5 hours per week with a 30-minute lunch break (extra 30 minutes paid at time and a quarter ) Standard working hours: Monday to Thursday: 8:00am - 5:00pm Friday: 8:00am - 4:00pm ( early finish ) Saturday working: 1 Saturday morning in every 5 (8:00am - 11:00am). Paid at time and a half Benefits Package Pension contribution 22 days holiday, increasing with service Free on-site parking Private medical insurance Opportunity for paid overtime during busy periods Key Responsibilities Providing day-to-day administrative support to ensure smooth office operations Processing high-volume sales orders using a bespoke system (full training provided) Delivering excellent customer service via email and telephone Managing schedules, tasks, and communications using Microsoft Outlook and Office Working closely with management, production, and dispatch teams Communicating order quantities and timelines to support production planning Handling general office duties, including card transactions and payment records About You Previous experience in a similar administrative role Strong organisational and communication skills Confident using Microsoft Office Reliable, proactive, and comfortable working in a busy office environment Training & Progression Full training will be provided on systems and products. You'll begin with simpler orders and gradually progress to more complex tasks as your confidence grows, with ongoing support from the team. How to Apply If you're looking for a stable, long-term role with excellent benefits, flexibility, and a genuinely supportive team, we'd love to hear from you. Please apply with your updated CV. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Embrace the Middle East
High Wycombe, Buckinghamshire
HEAD OF RETENTION & DEVELOPMENT Why work for Embrace the Middle East? Hybrid role: High Wycombe (minimum onsite twice a month) 10% employer pension contribution 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year. Life Assurance: 3 salary Flexi-time and home-working options Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7) Access to retail discount portal Training and development programme A values-led team committed to mission, integrity, and compassion About the Role Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace's supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You'll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts. You'll have: Proven experience in supporter engagement, donor retention, and income growth strategies. Strong analytical skills, experience using data for segmentation, trend analysis, and performance optimisation. Strategic thinking, with the ability to innovate and diversify income streams. Excellent leadership and team management skills, with an ability to lead and develop high performing teams in hybrid/remote settings. Demonstrated ability to manage complex projects from planning to delivery. Knowledge of UK fundraising regulations, GDPR, and ethical practice. Role Requirements Commitment to Embrace's Christian mission and values (as a practising Christian or someone supportive of our ethos). Willingness to travel occasionally to the Middle East (every 2-3 years). Right to work in the UK. About Embrace the Middle East At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we've worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities. We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi channel supporter and donor growth, build a digital first marketing strategy, and drive sustainable organisational impact. Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Tuesday 28th April 2026 Charisma vetting interviews must be completed by: Tuesday 5th May 2026 Interviews with Embrace the Middle East: w/c 11th May 2026 Please refer to the candidate pack for more comprehensive information.
Apr 22, 2026
Full time
HEAD OF RETENTION & DEVELOPMENT Why work for Embrace the Middle East? Hybrid role: High Wycombe (minimum onsite twice a month) 10% employer pension contribution 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year. Life Assurance: 3 salary Flexi-time and home-working options Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7) Access to retail discount portal Training and development programme A values-led team committed to mission, integrity, and compassion About the Role Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace's supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You'll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts. You'll have: Proven experience in supporter engagement, donor retention, and income growth strategies. Strong analytical skills, experience using data for segmentation, trend analysis, and performance optimisation. Strategic thinking, with the ability to innovate and diversify income streams. Excellent leadership and team management skills, with an ability to lead and develop high performing teams in hybrid/remote settings. Demonstrated ability to manage complex projects from planning to delivery. Knowledge of UK fundraising regulations, GDPR, and ethical practice. Role Requirements Commitment to Embrace's Christian mission and values (as a practising Christian or someone supportive of our ethos). Willingness to travel occasionally to the Middle East (every 2-3 years). Right to work in the UK. About Embrace the Middle East At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we've worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities. We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi channel supporter and donor growth, build a digital first marketing strategy, and drive sustainable organisational impact. Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Tuesday 28th April 2026 Charisma vetting interviews must be completed by: Tuesday 5th May 2026 Interviews with Embrace the Middle East: w/c 11th May 2026 Please refer to the candidate pack for more comprehensive information.
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Job Advertisement: CJ Clerical Officer (Temporary) Location: Rose Hill, Liverpool - Hybrid Working Hourly Rate: 13.45 Contract Type: Temporary - Full -time Hours 36.50 We are currently recruiting for a Clerical Officer to work for our client Merseyside Police at their headquarters in Rose Hill, Liverpool. Our client is seeking a dedicated and detail-oriented Clerical Officer to join their dynamic Prosecutions Unit in Rose Hill, Liverpool. If you thrive in a fast-paced environment and are passionate about supporting the Criminal Justice system, we want to hear from you! About the Role: As a CJ Clerical Officer, you will play a crucial role in providing top-notch administrative support to ensure the efficiency and effectiveness of the Prosecutions Unit. Your responsibilities will include : Assisting with administrative duties to meet priorities within strict timescales. Handling incoming and outgoing communications to deliver an effective service. Using force systems to create and produce essential documents and digital media for prosecutions. Managing telephone inquiries and day-to-day correspondence. Inputting data into relevant systems to facilitate seamless information exchange with Criminal Justice partners. Maintaining records to ensure compliance with legal requirements and force policy. Why Join Us? Convenient Location: Our office is only a 16-minute walk from Liverpool Lime Street train station, making your commute easy and hassle-free. Supportive Team Environment: You'll be part of a collaborative team, focused on delivering quality service to internal and external customers, including operational officers, CPS, and legal representatives. Professional Development: Gain valuable experience and knowledge of police and criminal justice procedures, enhancing your skills in a constantly evolving system. What We're Looking For: To excel in this role, you should possess: A good understanding of police and criminal justice procedures. Experience using Niche within the Criminal Justice framework. Proficient keyboard skills and familiarity with relevant IT systems (e.g., Xhibit, PNC). Strong communication skills to ensure accurate information flow with all stakeholders. The ability to prioritise and organise workloads to meet deadlines. Adaptability to thrive in a constantly changing environment. The successful candidate will undergo Police Vetting and the criteria is that you have lived within the UK continuously for at least 3 years at the time of application Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 22, 2026
Seasonal
Job Advertisement: CJ Clerical Officer (Temporary) Location: Rose Hill, Liverpool - Hybrid Working Hourly Rate: 13.45 Contract Type: Temporary - Full -time Hours 36.50 We are currently recruiting for a Clerical Officer to work for our client Merseyside Police at their headquarters in Rose Hill, Liverpool. Our client is seeking a dedicated and detail-oriented Clerical Officer to join their dynamic Prosecutions Unit in Rose Hill, Liverpool. If you thrive in a fast-paced environment and are passionate about supporting the Criminal Justice system, we want to hear from you! About the Role: As a CJ Clerical Officer, you will play a crucial role in providing top-notch administrative support to ensure the efficiency and effectiveness of the Prosecutions Unit. Your responsibilities will include : Assisting with administrative duties to meet priorities within strict timescales. Handling incoming and outgoing communications to deliver an effective service. Using force systems to create and produce essential documents and digital media for prosecutions. Managing telephone inquiries and day-to-day correspondence. Inputting data into relevant systems to facilitate seamless information exchange with Criminal Justice partners. Maintaining records to ensure compliance with legal requirements and force policy. Why Join Us? Convenient Location: Our office is only a 16-minute walk from Liverpool Lime Street train station, making your commute easy and hassle-free. Supportive Team Environment: You'll be part of a collaborative team, focused on delivering quality service to internal and external customers, including operational officers, CPS, and legal representatives. Professional Development: Gain valuable experience and knowledge of police and criminal justice procedures, enhancing your skills in a constantly evolving system. What We're Looking For: To excel in this role, you should possess: A good understanding of police and criminal justice procedures. Experience using Niche within the Criminal Justice framework. Proficient keyboard skills and familiarity with relevant IT systems (e.g., Xhibit, PNC). Strong communication skills to ensure accurate information flow with all stakeholders. The ability to prioritise and organise workloads to meet deadlines. Adaptability to thrive in a constantly changing environment. The successful candidate will undergo Police Vetting and the criteria is that you have lived within the UK continuously for at least 3 years at the time of application Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Reference 0287-26 Date Posted Wednesday 1 April 2026 Application Closing Date Sunday 26 April 2026 at 11.59pm Location Preston Campus Salary circa £70,000 per annum Basis Full Time Contract Type Indefinite Job Category / Type Management School / Service IT Services Hours 37.00 hours per week Interview Date See advert Job details When you work for the University of Lancashire , you'll be part of a thriving community of talent that's united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you'll be playing a vital part in helping us achieve our vision. About the role: We're seeking an experienced and forward-thinking Cyber Security Lead to provide both strategic direction and hands on leadership for cyber security across the University. As a senior member of our Learning & Information Services (LIS) team, you will play a pivotal role in safeguarding our people, data, systems, and reputation - ensuring we can deliver secure teaching, research, and professional services. This is an exciting opportunity to shape and influence the University's ongoing digital transformation. You will help drive continued investment in our digital landscape and lead the development of a world class, safe, and secure environment for students, staff and the wider community. We are looking for a creative leader who embraces innovation and leverages emerging technologies - including AI, to stay ahead in a fast moving and constantly evolving cyber security landscape. The Cyber Security Lead will lead the University's cyber security programme, shaping and delivering a proactive, risk-based security capability. Acting as the University's cyber security subject-matter expert, you will bridge strategy and operational delivery, advising senior leaders on risk, threat, and assurance. Additionally the post-holder will lead a specialist cyber security team and work closely with digital, academic, and professional services colleagues to embed security by design across platforms, projects, and services. About you: We are seeking a proactive, visible, and highly credible individual with a proven track record in providing senior cyber or information security leadership and delivering a cyber security strategy with measurable outcomes. You will be confident engaging and influencing at senior and executive level and experienced in preventing the need but understanding how to lead or coordinate a cyber incident response. You will have strong knowledge of cyber security and data protection legislation, a pragmatic, risk-based approach, and excellent communication skills, with a relevant professional accreditation (e.g. CISSP, CISM, ISO 27001 Lead Implementer), or an undergraduate degree or equivalent experience. For further information, or to arrange a discussion about the role, please contact Chris Lakey - Head of IT Services and Operations. We will be holding initial interviews via Teams during w/c 4 May and final interviews will be held on campus in Preston during w/c 11 May 2026. Use of AI in applications : We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. What we can offer you: We have a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP. Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives. About us: We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all. The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page. Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.
Apr 22, 2026
Full time
Job Reference 0287-26 Date Posted Wednesday 1 April 2026 Application Closing Date Sunday 26 April 2026 at 11.59pm Location Preston Campus Salary circa £70,000 per annum Basis Full Time Contract Type Indefinite Job Category / Type Management School / Service IT Services Hours 37.00 hours per week Interview Date See advert Job details When you work for the University of Lancashire , you'll be part of a thriving community of talent that's united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you'll be playing a vital part in helping us achieve our vision. About the role: We're seeking an experienced and forward-thinking Cyber Security Lead to provide both strategic direction and hands on leadership for cyber security across the University. As a senior member of our Learning & Information Services (LIS) team, you will play a pivotal role in safeguarding our people, data, systems, and reputation - ensuring we can deliver secure teaching, research, and professional services. This is an exciting opportunity to shape and influence the University's ongoing digital transformation. You will help drive continued investment in our digital landscape and lead the development of a world class, safe, and secure environment for students, staff and the wider community. We are looking for a creative leader who embraces innovation and leverages emerging technologies - including AI, to stay ahead in a fast moving and constantly evolving cyber security landscape. The Cyber Security Lead will lead the University's cyber security programme, shaping and delivering a proactive, risk-based security capability. Acting as the University's cyber security subject-matter expert, you will bridge strategy and operational delivery, advising senior leaders on risk, threat, and assurance. Additionally the post-holder will lead a specialist cyber security team and work closely with digital, academic, and professional services colleagues to embed security by design across platforms, projects, and services. About you: We are seeking a proactive, visible, and highly credible individual with a proven track record in providing senior cyber or information security leadership and delivering a cyber security strategy with measurable outcomes. You will be confident engaging and influencing at senior and executive level and experienced in preventing the need but understanding how to lead or coordinate a cyber incident response. You will have strong knowledge of cyber security and data protection legislation, a pragmatic, risk-based approach, and excellent communication skills, with a relevant professional accreditation (e.g. CISSP, CISM, ISO 27001 Lead Implementer), or an undergraduate degree or equivalent experience. For further information, or to arrange a discussion about the role, please contact Chris Lakey - Head of IT Services and Operations. We will be holding initial interviews via Teams during w/c 4 May and final interviews will be held on campus in Preston during w/c 11 May 2026. Use of AI in applications : We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. What we can offer you: We have a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP. Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives. About us: We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all. The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page. Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 22, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
ICT Services Engineer / Consultant We are seeking an enthusiastic ICT Services Engineer to join a growing consultancy team. You'll be involved in the delivery of a wide variety of concurrent projects, working either within a multidisciplinary Building Services Design Team or independently on direct-won standalone commissions. Your workload will span several key clients and a broad range of project lifecycles - from early feasibility and concept development through to detailed design and on-site consultancy support. This role is ideal for someone looking to develop their career within ICT, AV, Security and Telecommunications design , while maintaining exposure to the wider Building Services consultancy environment. What You'll Be Doing As part of the Project Delivery team, you will: Produce consultancy-based design deliverables in oral, written and graphical formats Engage early with clients, design teams and internal stakeholders Develop high-level ICT, AV, Security and Telecom design solutions across a variety of sectors, Undertake feasibility studies, concept designs and co-ordinate detailed design stages Prepare technical reports, schematic and layout drawings, and Materials & Workmanship specifications Participate in technical reviews (internal and client-facing) Attend project review meetings and support on-site activities, including: Carry out site investigations and assist through to project completion What We're Looking For To be successful in this role, you'll have: 5 years' relevant industry experience Good understanding and experience of: Cisco, HP and similar ICT networking equipment Firewalls, VLANs, IP telephony and related technologies Mobile booster technologies including Small Cell and DAS Experience preparing technical reports, feasibility studies and specifications An understanding of Smart Buildings technologies Awareness of formal project management methodologies, governance and financial management Hands-on knowledge of Microsoft Office , BIM , Revit and CAD (Additional training and support can be provided depending on experience levels) Ability to take ownership of deliverables, both technically and commercially, and meet project deadlines Strong collaborative skills and the ability to build positive working relationships with colleagues, clients and contractors Excellent communication and presentation skills Strong report writing ability and a high standard of written and spoken English (this is a client-facing role)
Apr 22, 2026
Full time
ICT Services Engineer / Consultant We are seeking an enthusiastic ICT Services Engineer to join a growing consultancy team. You'll be involved in the delivery of a wide variety of concurrent projects, working either within a multidisciplinary Building Services Design Team or independently on direct-won standalone commissions. Your workload will span several key clients and a broad range of project lifecycles - from early feasibility and concept development through to detailed design and on-site consultancy support. This role is ideal for someone looking to develop their career within ICT, AV, Security and Telecommunications design , while maintaining exposure to the wider Building Services consultancy environment. What You'll Be Doing As part of the Project Delivery team, you will: Produce consultancy-based design deliverables in oral, written and graphical formats Engage early with clients, design teams and internal stakeholders Develop high-level ICT, AV, Security and Telecom design solutions across a variety of sectors, Undertake feasibility studies, concept designs and co-ordinate detailed design stages Prepare technical reports, schematic and layout drawings, and Materials & Workmanship specifications Participate in technical reviews (internal and client-facing) Attend project review meetings and support on-site activities, including: Carry out site investigations and assist through to project completion What We're Looking For To be successful in this role, you'll have: 5 years' relevant industry experience Good understanding and experience of: Cisco, HP and similar ICT networking equipment Firewalls, VLANs, IP telephony and related technologies Mobile booster technologies including Small Cell and DAS Experience preparing technical reports, feasibility studies and specifications An understanding of Smart Buildings technologies Awareness of formal project management methodologies, governance and financial management Hands-on knowledge of Microsoft Office , BIM , Revit and CAD (Additional training and support can be provided depending on experience levels) Ability to take ownership of deliverables, both technically and commercially, and meet project deadlines Strong collaborative skills and the ability to build positive working relationships with colleagues, clients and contractors Excellent communication and presentation skills Strong report writing ability and a high standard of written and spoken English (this is a client-facing role)
This is a rare opportunity to join a charity at the very start of its journey. Head of Fundraising & Communications Salary: £60,000-£65,000 Location: Initially from home until opening with travel for prospect meetings primarily in Wakefield and the surround. Once open, hybrid, with 3 days per week on site. Contract: Permanent, 37.5 hours (open to flexible working requests) Benefits: 33 days holiday, pension, professional development Wakefield Youth Zone will be the newest member of OnSide's growing network of state-of-the-art youth centres, giving young people somewhere to go, something to do and someone to talk to when school is out. With capital funding secured and construction about to begin, the next critical phase is revenue fundraising. This is more than a fundraising leadership role. It's an opportunity to build the fundraising and communications function from day one. Initially, you'll be the driving force behind building a community of around 34 Founder Patrons , each giving £25,000 per year for four years , creating the financial foundation for the Youth Zone's first years of operation. As opening approaches, you'll recruit and lead your own team, shaping strategy, culture, and long-term sustainability. We're looking for someone entrepreneurial, relationship-led and comfortable working independently. You'll be supported by the national OnSide network, an exceptionally successful proven model, and a growing Yorkshire partnership with Barnsley Youth Zone. What you'll be doing: Lead the Founder Patron campaign, securing multi-year major/corporate gifts Build and lead the fundraising and communications function Develop and deliver a sustainable fundraising strategy Personally manage key donor and corporate relationships Work collaboratively across the OnSide network and region Sit on the future Senior Leadership Team Oversee the Youth Zone's communications function, supported initially by a regional comms manager, and later by a dedicated local comms hire. What we're looking for: You will be an ambitious and relationship-driven senior fundraiser with: A strong track record of securing major relationships Experience working with corporates and/or high-net-worth individuals Strategic thinking alongside hands-on delivery Confidence in building partnerships and making the ask Entrepreneurial mindset and collaborative approach This is a career-defining opportunity to build something from the ground up and create lasting impact for young people in Wakefield. How to Apply If you're as excited about this role as we are, please send your CV or profile to Ellen Drummond at Charity People to start the conversation. If your experience aligns with the brief, we'll be in touch with next steps on how to make your formal application. Closing: 9am, on Friday, 15 th of May First stage virtual interviews: 21 st & 22 nd of May Second stage in-person interviews: W/C the 1 st of June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 22, 2026
Full time
This is a rare opportunity to join a charity at the very start of its journey. Head of Fundraising & Communications Salary: £60,000-£65,000 Location: Initially from home until opening with travel for prospect meetings primarily in Wakefield and the surround. Once open, hybrid, with 3 days per week on site. Contract: Permanent, 37.5 hours (open to flexible working requests) Benefits: 33 days holiday, pension, professional development Wakefield Youth Zone will be the newest member of OnSide's growing network of state-of-the-art youth centres, giving young people somewhere to go, something to do and someone to talk to when school is out. With capital funding secured and construction about to begin, the next critical phase is revenue fundraising. This is more than a fundraising leadership role. It's an opportunity to build the fundraising and communications function from day one. Initially, you'll be the driving force behind building a community of around 34 Founder Patrons , each giving £25,000 per year for four years , creating the financial foundation for the Youth Zone's first years of operation. As opening approaches, you'll recruit and lead your own team, shaping strategy, culture, and long-term sustainability. We're looking for someone entrepreneurial, relationship-led and comfortable working independently. You'll be supported by the national OnSide network, an exceptionally successful proven model, and a growing Yorkshire partnership with Barnsley Youth Zone. What you'll be doing: Lead the Founder Patron campaign, securing multi-year major/corporate gifts Build and lead the fundraising and communications function Develop and deliver a sustainable fundraising strategy Personally manage key donor and corporate relationships Work collaboratively across the OnSide network and region Sit on the future Senior Leadership Team Oversee the Youth Zone's communications function, supported initially by a regional comms manager, and later by a dedicated local comms hire. What we're looking for: You will be an ambitious and relationship-driven senior fundraiser with: A strong track record of securing major relationships Experience working with corporates and/or high-net-worth individuals Strategic thinking alongside hands-on delivery Confidence in building partnerships and making the ask Entrepreneurial mindset and collaborative approach This is a career-defining opportunity to build something from the ground up and create lasting impact for young people in Wakefield. How to Apply If you're as excited about this role as we are, please send your CV or profile to Ellen Drummond at Charity People to start the conversation. If your experience aligns with the brief, we'll be in touch with next steps on how to make your formal application. Closing: 9am, on Friday, 15 th of May First stage virtual interviews: 21 st & 22 nd of May Second stage in-person interviews: W/C the 1 st of June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Do you have experience leading content strategy across a broad range of channels and using audience insight and user research to shape content? Would you like to help end the devastation caused by dementia by shaping how we tell our story, ensuring our content supports dementia support, fundraising, campaigning and awareness? About the role We are recruiting for a Strategic Content Lead to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events. As Strategic Content Lead, you will champion our strategic, organisation-wide approach to content. You'll develop and lead a clear content strategy that aligns with our overall vision and content principles, ensuring everything we create is consistent, accessible and focused on delivering impact for our audiences. You'll continue to evolve how we deliver content, embedding modern content design practices, accessibility standards and new tools and technologies across digital, print and wider media channels. You'll take a holistic view of content across the Society, driving a channel-neutral approach that brings together subject matter experts, marketing and communications teams, and channel owners. In this role, you'll also work collaboratively across teams to make sure content is well-governed, planned, created and used in the most effective way; reducing duplication, improving quality and ensuring it aligns to organisational priorities. You'll use insight, data and user research to develop a deep understanding of our audiences, from people affected by dementia to supporters, partners and volunteers. This will help you to continuously improve our content ensuring it is effective, easy to access and meets the needs of those we serve. Interviews for this role have been provisionally scheduled to take place via MS Teams on Monday 18th and Tuesday 19th May. About you Joining us, you'll have proven experience leading content strategy across a broad range of channels (e.g. web, social, email, print, media and broadcast). In addition to this, you'll have a good understanding of how different channels work together within a joined-up content ecosystem. Crucially, you'll be able to use audience insight and user research to shape content, with experience setting and upholding content standards, including tone of voice and editorial guidelines. You'll also be forward-thinking with an awareness of emerging content practices and technologies (e.g. AI, automation, modular content). To be successful in this role, you'll need to be able to communicate effectively with others. This includes utilising your experience of managing, mentoring and developing high performing teams, your ability to influence and advise senior stakeholders and your experience of working in collaboration with other teams. What you'll focus on: - Leading and evolving the organisation-wide content strategy aligned to priorities across support, fundraising, campaigns and awareness. - Acting as the organisation's senior expert on content strategy, guiding and influencing stakeholders. - Defining and embedding the content operating model, including roles, responsibilities and decision-making. - Owning content standards, including tone of voice and editorial guidelines, ensuring content is accurate, consistent, accessible and inclusive. - Leading the organisation's storytelling approach, including sourcing and use of real-life stories to ensure content supports fundraising, awareness and behaviour change. - Setting KPIs and performance frameworks aligned to organisational objectives. - Using analytics, research and feedback to improve content effectiveness whilst identifying opportunities to improve content through new tools, technology and AI. About Alzheimer's Society - who are we and what's our mission? Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we're happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours' notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer's Society, we value our people and take a total reward approach to pay and benefits. You'll enjoy a generous double-matched pension scheme, 27 days' annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Apr 22, 2026
Full time
Do you have experience leading content strategy across a broad range of channels and using audience insight and user research to shape content? Would you like to help end the devastation caused by dementia by shaping how we tell our story, ensuring our content supports dementia support, fundraising, campaigning and awareness? About the role We are recruiting for a Strategic Content Lead to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events. As Strategic Content Lead, you will champion our strategic, organisation-wide approach to content. You'll develop and lead a clear content strategy that aligns with our overall vision and content principles, ensuring everything we create is consistent, accessible and focused on delivering impact for our audiences. You'll continue to evolve how we deliver content, embedding modern content design practices, accessibility standards and new tools and technologies across digital, print and wider media channels. You'll take a holistic view of content across the Society, driving a channel-neutral approach that brings together subject matter experts, marketing and communications teams, and channel owners. In this role, you'll also work collaboratively across teams to make sure content is well-governed, planned, created and used in the most effective way; reducing duplication, improving quality and ensuring it aligns to organisational priorities. You'll use insight, data and user research to develop a deep understanding of our audiences, from people affected by dementia to supporters, partners and volunteers. This will help you to continuously improve our content ensuring it is effective, easy to access and meets the needs of those we serve. Interviews for this role have been provisionally scheduled to take place via MS Teams on Monday 18th and Tuesday 19th May. About you Joining us, you'll have proven experience leading content strategy across a broad range of channels (e.g. web, social, email, print, media and broadcast). In addition to this, you'll have a good understanding of how different channels work together within a joined-up content ecosystem. Crucially, you'll be able to use audience insight and user research to shape content, with experience setting and upholding content standards, including tone of voice and editorial guidelines. You'll also be forward-thinking with an awareness of emerging content practices and technologies (e.g. AI, automation, modular content). To be successful in this role, you'll need to be able to communicate effectively with others. This includes utilising your experience of managing, mentoring and developing high performing teams, your ability to influence and advise senior stakeholders and your experience of working in collaboration with other teams. What you'll focus on: - Leading and evolving the organisation-wide content strategy aligned to priorities across support, fundraising, campaigns and awareness. - Acting as the organisation's senior expert on content strategy, guiding and influencing stakeholders. - Defining and embedding the content operating model, including roles, responsibilities and decision-making. - Owning content standards, including tone of voice and editorial guidelines, ensuring content is accurate, consistent, accessible and inclusive. - Leading the organisation's storytelling approach, including sourcing and use of real-life stories to ensure content supports fundraising, awareness and behaviour change. - Setting KPIs and performance frameworks aligned to organisational objectives. - Using analytics, research and feedback to improve content effectiveness whilst identifying opportunities to improve content through new tools, technology and AI. About Alzheimer's Society - who are we and what's our mission? Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we're happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours' notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer's Society, we value our people and take a total reward approach to pay and benefits. You'll enjoy a generous double-matched pension scheme, 27 days' annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
