Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 19, 2026
Full time
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 19, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Ocean Import Coordinator Location: Essex Office-Based (Mon-Fri, 9:00-17:00) Salary: 30,000 - 33,000 + Benefits We're partnering with a well-established, growing freight forwarding business that is looking to strengthen its import operations team with an experienced Import Coordinator This is a fantastic opportunity to join a close-knit, supportive team within a company that has built a strong reputation in international logistics, particularly across Asia trade lanes. What's On Offer Salary of 30,000 - 33,000 (depending on experience) 20 days holiday + bank holidays Company Pension Free Parking Stable, growing business with a strong industry presence Exposure to global freight operations across multiple modes Supportive culture with opportunity to develop your skillset The Role This position will focus primarily on sea freight imports (approx. 95%), managing shipments from start to finish across key routes including China, India, and Southeast Asia. You'll play a vital role in ensuring smooth, efficient movement of goods while delivering a high level of service to clients. Key Responsibilities Managing end-to-end import shipments (sea freight bias) Handling and processing pre-alerts from overseas agents Coordinating with shipping lines, hauliers, and internal teams Overseeing documentation and shipment progress Supporting customs processes (in-house customs team in place; knowledge beneficial but not essential) Completing invoicing and file closure accurately Ensuring excellent communication with customers and partners Note: This role is operationally focused-no quoting or sales responsibilities. What We're Looking For Experience in import freight forwarding (sea freight preferred) Strong understanding of end-to-end operations Familiarity with Asia trade lanes (China/India/Southeast Asia advantageous) Confident handling documentation and shipment coordination Organised, detail-oriented, and able to manage multiple files Experience with multi-freight systems/software The Team & Environment Join a team of 5 within operations, part of a wider team of around 16 Friendly, collaborative office environment with strong internal support Opportunity to work closely with experienced colleagues across all areas of freight WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2026
Full time
Ocean Import Coordinator Location: Essex Office-Based (Mon-Fri, 9:00-17:00) Salary: 30,000 - 33,000 + Benefits We're partnering with a well-established, growing freight forwarding business that is looking to strengthen its import operations team with an experienced Import Coordinator This is a fantastic opportunity to join a close-knit, supportive team within a company that has built a strong reputation in international logistics, particularly across Asia trade lanes. What's On Offer Salary of 30,000 - 33,000 (depending on experience) 20 days holiday + bank holidays Company Pension Free Parking Stable, growing business with a strong industry presence Exposure to global freight operations across multiple modes Supportive culture with opportunity to develop your skillset The Role This position will focus primarily on sea freight imports (approx. 95%), managing shipments from start to finish across key routes including China, India, and Southeast Asia. You'll play a vital role in ensuring smooth, efficient movement of goods while delivering a high level of service to clients. Key Responsibilities Managing end-to-end import shipments (sea freight bias) Handling and processing pre-alerts from overseas agents Coordinating with shipping lines, hauliers, and internal teams Overseeing documentation and shipment progress Supporting customs processes (in-house customs team in place; knowledge beneficial but not essential) Completing invoicing and file closure accurately Ensuring excellent communication with customers and partners Note: This role is operationally focused-no quoting or sales responsibilities. What We're Looking For Experience in import freight forwarding (sea freight preferred) Strong understanding of end-to-end operations Familiarity with Asia trade lanes (China/India/Southeast Asia advantageous) Confident handling documentation and shipment coordination Organised, detail-oriented, and able to manage multiple files Experience with multi-freight systems/software The Team & Environment Join a team of 5 within operations, part of a wider team of around 16 Friendly, collaborative office environment with strong internal support Opportunity to work closely with experienced colleagues across all areas of freight WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 19, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Apr 19, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Service Coordinator (Plant / MHE) £40,000 - £45,000 + Company Van + Training + Progression + 25 Days Holiday Glasgow Are you an Engineer with experience within Plant, MHE or Forklifts looking for an opportunity to get off the tools and move into a Technical Service Coordination role that offers stable hours and further opportunities to progress your career in management? On offer is a Monday - Frida click apply for full job details
Apr 19, 2026
Full time
Service Coordinator (Plant / MHE) £40,000 - £45,000 + Company Van + Training + Progression + 25 Days Holiday Glasgow Are you an Engineer with experience within Plant, MHE or Forklifts looking for an opportunity to get off the tools and move into a Technical Service Coordination role that offers stable hours and further opportunities to progress your career in management? On offer is a Monday - Frida click apply for full job details
XPO TRANSPORT SOLUTIONS UK LIMITED
Worksop, Nottinghamshire
Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: Logistics done differently. Are you experienced in customer services, looking for a new challenge? Do you pride yourself on your ability to achieve thoroughness and accuracy? Do you like the sound of working on a key contract for one of the biggest logistics companies in the industry? We currently recruiting for a Customer Services Co click apply for full job details
Apr 19, 2026
Full time
Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: Logistics done differently. Are you experienced in customer services, looking for a new challenge? Do you pride yourself on your ability to achieve thoroughness and accuracy? Do you like the sound of working on a key contract for one of the biggest logistics companies in the industry? We currently recruiting for a Customer Services Co click apply for full job details
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers click apply for full job details
Apr 19, 2026
Full time
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers click apply for full job details
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 19, 2026
Full time
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
The CompanyIf you're passionate about heavy vehicles and hungry to modernise how a fleet is run, this is your chance to shape a critical operation at the heart of UK food production.At ForFarmers, the Transport & Logistics teams make sure animal feed reaches farms safely and on time, helping farmers produce affordable, sustainable food for the future. They're proud of their PROUD values - Passion, Responsibility, Open-minded, United, Delivering - and are now looking for a Fleet Manager to help bring more data-driven, professional ways of working into a traditionally run operation.The RoleManaging a fleet of around 160 HGVs (artics, rigids, bag & bulk) across multiple UK mills, you'll: • Own relationships with OEMs and service providers (Volvo, Renault, DAF, trailer partners) to improve service, cost and vehicle off-road (VOR) time. • Use data and forward planning to smooth our replacement schedule and support volume growth across sites. • Work closely with transport managers as a central support function - providing challenge and enabling the shift to modern, system-led ways of working and reduce reliance on paper-based processes. • Lead and support the fleet coordinator, fleet administrator and compliance coordinator, reviewing processes to drive efficiency and ensure strong compliance. This is a role with real impact: the right decisions here directly influence logistics cost, uptime, driver experience and customer service.About You:You're likely an experienced Fleet or Engineering/Fleet professional from HGV / heavy haulage or a similar complex vehicle environment, confident with asset management, specifications and payload optimisation. You're commercially aware, comfortable with data, and strong enough to influence long-standing ways of working - while staying professional and collaborative.This role can be flexible in terms of location but the successful candidate must be based within a commutable distance from a ForFarmers site.This project is being managed exclusively, any third party applications received will be forwarded to Nigel Wright Recruitment.
Apr 19, 2026
Full time
The CompanyIf you're passionate about heavy vehicles and hungry to modernise how a fleet is run, this is your chance to shape a critical operation at the heart of UK food production.At ForFarmers, the Transport & Logistics teams make sure animal feed reaches farms safely and on time, helping farmers produce affordable, sustainable food for the future. They're proud of their PROUD values - Passion, Responsibility, Open-minded, United, Delivering - and are now looking for a Fleet Manager to help bring more data-driven, professional ways of working into a traditionally run operation.The RoleManaging a fleet of around 160 HGVs (artics, rigids, bag & bulk) across multiple UK mills, you'll: • Own relationships with OEMs and service providers (Volvo, Renault, DAF, trailer partners) to improve service, cost and vehicle off-road (VOR) time. • Use data and forward planning to smooth our replacement schedule and support volume growth across sites. • Work closely with transport managers as a central support function - providing challenge and enabling the shift to modern, system-led ways of working and reduce reliance on paper-based processes. • Lead and support the fleet coordinator, fleet administrator and compliance coordinator, reviewing processes to drive efficiency and ensure strong compliance. This is a role with real impact: the right decisions here directly influence logistics cost, uptime, driver experience and customer service.About You:You're likely an experienced Fleet or Engineering/Fleet professional from HGV / heavy haulage or a similar complex vehicle environment, confident with asset management, specifications and payload optimisation. You're commercially aware, comfortable with data, and strong enough to influence long-standing ways of working - while staying professional and collaborative.This role can be flexible in terms of location but the successful candidate must be based within a commutable distance from a ForFarmers site.This project is being managed exclusively, any third party applications received will be forwarded to Nigel Wright Recruitment.
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Apr 19, 2026
Full time
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
Apr 19, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales and Marketing Coordinator. £33K-£38K + Bonus + Benefits The Role: The Aftersales and Marketing Coordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and contr click apply for full job details
Apr 18, 2026
Full time
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales and Marketing Coordinator. £33K-£38K + Bonus + Benefits The Role: The Aftersales and Marketing Coordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and contr click apply for full job details
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Apr 18, 2026
Full time
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 18, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Salary: 33,990.00 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Hereford, HR2 6NS When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 18, 2026
Full time
Salary: 33,990.00 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Hereford, HR2 6NS When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
PLATINUM RECRUITMENT CONSULTANCY LIMITED
Poole, Dorset
Projects Coordinator - 12-Month Fixed Term - Up to £32,000 + Excellent Benefits We're recruiting for a Projects Coordinator to join a busy, collaborative team in Poole on a 12-month fixed term contract. You'll play a key role in ensuring projects are delivered smoothly, supporting multiple teams and helping maintain exceptional service standards.Why apply / What's in it for you? Monthly profit share bonus scheme 30 days holiday (including bank holidays) Free onsite parking Free lunch every Friday and tuck shop snacks Company sick pay and EAP support Staff discountsKey Responsibilities: As a Projects Coordinator , you'll support the successful delivery of customer and internal projects by: Coordinating customer project tasks including logo and product set ups Managing kitted codes, PIM amendments and consignment changes Supporting onboarding activity and wider project delivery Producing commercial invoices accurately and on time Assisting with general and ad-hoc order processing when required Contributing to internal development projects and system improvementsWhat we're looking for: To succeed as a Projects Coordinator , you'll ideally have: Strong organisational skills with the ability to manage multiple tasks Excellent communication skills and stakeholder management ability A proactive, self-motivated approach with a 'can-do' attitude High attention to detail and accuracy in your work Good problem-solving skills and sound decision-making ability The ability to work independently as well as part of a team If you're looking for your next step as a Projects Coordinator in Poole , Dorset this is a brilliant opportunity to join a supportive and forward-thinking team. Apply now. Job Number BS9164 Location Poole, Dorset / INDINDUSTRIALWC Role Projects Coordinator Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Apr 18, 2026
Contractor
Projects Coordinator - 12-Month Fixed Term - Up to £32,000 + Excellent Benefits We're recruiting for a Projects Coordinator to join a busy, collaborative team in Poole on a 12-month fixed term contract. You'll play a key role in ensuring projects are delivered smoothly, supporting multiple teams and helping maintain exceptional service standards.Why apply / What's in it for you? Monthly profit share bonus scheme 30 days holiday (including bank holidays) Free onsite parking Free lunch every Friday and tuck shop snacks Company sick pay and EAP support Staff discountsKey Responsibilities: As a Projects Coordinator , you'll support the successful delivery of customer and internal projects by: Coordinating customer project tasks including logo and product set ups Managing kitted codes, PIM amendments and consignment changes Supporting onboarding activity and wider project delivery Producing commercial invoices accurately and on time Assisting with general and ad-hoc order processing when required Contributing to internal development projects and system improvementsWhat we're looking for: To succeed as a Projects Coordinator , you'll ideally have: Strong organisational skills with the ability to manage multiple tasks Excellent communication skills and stakeholder management ability A proactive, self-motivated approach with a 'can-do' attitude High attention to detail and accuracy in your work Good problem-solving skills and sound decision-making ability The ability to work independently as well as part of a team If you're looking for your next step as a Projects Coordinator in Poole , Dorset this is a brilliant opportunity to join a supportive and forward-thinking team. Apply now. Job Number BS9164 Location Poole, Dorset / INDINDUSTRIALWC Role Projects Coordinator Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you've also worked in the following roles, we'd also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am - 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents Customs Processing: Preparing and submitting UK import and export customs entries Documentation Management: Completing AWBs, bills of lading and delivery paperwork Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence Hazardous Goods Support: Assisting with dangerous goods documentation where required System Updates: Maintaining accurate shipment records within internal systems Operational Support: Assisting senior team members with daily logistics operations Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS Strong background in freight forwarding, logistics or import/export operations Experience with customs entries (UK imports and exports) Previous experience in an operations, freight or logistics coordination role Ability to work in a time-critical, fast-paced environment Excellent communication and organisational skills Ability to manage multiple deadlines in a time-critical setting High attention to detail and problem-solving ability Confidence using Microsoft Office and logistics systems A proactive, reliable and team-focused approach BENEFITS 20 days annual leave plus Bank Holidays Performance-related bonus Additional payments for weekday/weekend cover Pension scheme Private medical care following probation Overtime opportunities once fully trained Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Apr 18, 2026
Full time
Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you've also worked in the following roles, we'd also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am - 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents Customs Processing: Preparing and submitting UK import and export customs entries Documentation Management: Completing AWBs, bills of lading and delivery paperwork Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence Hazardous Goods Support: Assisting with dangerous goods documentation where required System Updates: Maintaining accurate shipment records within internal systems Operational Support: Assisting senior team members with daily logistics operations Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS Strong background in freight forwarding, logistics or import/export operations Experience with customs entries (UK imports and exports) Previous experience in an operations, freight or logistics coordination role Ability to work in a time-critical, fast-paced environment Excellent communication and organisational skills Ability to manage multiple deadlines in a time-critical setting High attention to detail and problem-solving ability Confidence using Microsoft Office and logistics systems A proactive, reliable and team-focused approach BENEFITS 20 days annual leave plus Bank Holidays Performance-related bonus Additional payments for weekday/weekend cover Pension scheme Private medical care following probation Overtime opportunities once fully trained Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 18, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Service Coordinator Location : Buxton and High Peak Salary : £21,512.40 per annum Job title: Service Coordinator A fulfilling and exciting opportunity available for a Service Coordinator to join our Association click apply for full job details
Apr 18, 2026
Full time
Service Coordinator Location : Buxton and High Peak Salary : £21,512.40 per annum Job title: Service Coordinator A fulfilling and exciting opportunity available for a Service Coordinator to join our Association click apply for full job details
