Job Description
Claimant RTA File Handler - Warrington
Full-Time Personal Injury OIC Portal Hybrid/Office Based
An exciting opportunity has arisen to join a well-established and highly respected specialist Personal Injury practice with over 25 years' experience in the Northwest.
My client is looking to recruit an experienced Claimant RTA File Handler to manage a caseload of RTA personal injury claims through the OIC Portal Stages 1-3, ensuring matters are progressed efficiently, compliantly, and with a strong client-focused approach.
The Role:
You will handle claims from inception through to settlement, taking full ownership of your files and ensuring the highest standards of service and technical ability.
Key responsibilities will include:
- Setting up and progressing new RTA files
- Taking initial client instructions and accident details by telephone
- Inputting claims onto Proclaim and the MOJ/OIC Portal
- Assessing liability and formulating an initial strategy
- Setting up ATE insurance and issuing relevant documentation
- Managing claims through to settlement, including Stage 3 where applicable
- Negotiating with third-party insurers
- Driving claims to settlement in a timely and cost-effective manner
- Ensuring all actions are completed in line with Proclaim task lists
- Processing your own bills
- Maintaining compliance with the SRA Code of Conduct
Experience with infant claims and/or credit hire is desirable but not essential.
About You:
- Proven experience handling Claimant RTA Personal Injury claims from start to finish
- Strong working knowledge of the OIC Portal and MOJ processes
- Confident in client communication, both written and verbal
- Highly organised with excellent attention to detail
- A proactive, team-focused approach with strong time-management skills
What's on Offer:
- Competitive salary (dependent on experience)
- Company pension scheme
- Cycle to work scheme
- Free annual flu jabs
- Employee referral programme
- Regular company events
- Supportive working environment within an established and growing organisation
If you are an experienced RTA File Handler looking to join a reputable, long-standing practice where your skills will be valued and developed, this is an excellent opportunity.
Please send your updated CV to (url removed) or contact Chris on (phone number removed)
