Family Hub Worker

Are you motivated by working with young people aged 11 and above to support their social skills and improve their emotional resilience and wellbeing?

Are you solution focused, warm, dynamic, responsive, and love to work with people from all backgrounds? Do you have a passion for supporting children and young people to thrive?

We are looking for 2 Family Hub Support Workers to join the Family Hub Service, one based in Aylesbury and the North of Bucks, and one based in Wycombe and the South of Bucks.

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected - only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

The Family Hub Service supports children and young people aged 0 19, up to 25 with SEND, and their families.

As a Family Hub Support Worker, you will be based in either Aylesbury or High Wycombe whilst working across multiple Family Hub sites and communities, facilitating universal sessions and targeted groups for children, young people and families.

This post has a particular focus on the direct support that we provide to young people aged 11 and above, working with them in 1:1 and group settings both face to face and online. This includes delivering open access Youth provision in our Family Hubs, delivering targeted courses to improve emotional health and wellbeing, and providing information, advice and guidance to young people who walk in and require support.

You will also work collaboratively with schools and community groups to deliver our CYP strategy and contribute to the development of our digital youth work offer.

You will also be part of the wider team who welcomes visitors to Elmhurst or Mapledean Family Hubs which are open Monday - Friday, 9.00 am to 5.00 pm. There will also be evening and weekend work to enable us to meet the needs of children, young people and families in the community.

You will greet visitors that walk into family hubs and provide direct support through information gathering and liaising with professionals to provide a holistic service to families, specific to their presenting need.

You will ensure the effective transition between universal and targeted services and be a welcoming face to families and professionals alike, providing advice and signposting to services within the Family Hub Network and local community.

Buckinghamshire's Family Hub Network is a partnership between professionals across all sectors working together to help families and residents to get the help they need - and to get it early - to improve their resilience and their family life.

Services within the Family Hub Network are accessible in several ways, (for example, virtual, physical, via outreach services and community venues) and there is an active emphasis on openness, welcome, and whole family working.

This role is about working in centres to be able to meet and greet parents and families for advice or information, run universal sessions with themes identified through working with the community and liaise with and support professionals to provide a holistic service to families specific to their presenting need. You will be organized and pro active to ensure family centres run efficiently and provide a welcoming face for parents, families and professionals alike.

You should have experience of working with vulnerable children, young people and families in public, private or voluntary sector (such as Childcare, Health, Social Care, Youth Justice, Education, Youth Work or other relevant field) as well as a proven ability to work with partners from these services.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work life balance and promote flexible and agile working arrangements. We provide discounts on various cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.