Business Development Manager - Utilities Sector Overview We are seeking a commercially driven Business Development Manager to support growth within the utilities sector. This role focuses on developing new client relationships, expanding existing accounts, and driving revenue across a portfolio of infrastructure and utility-focused services. Key Responsibilities Identify, target, and secure new business opportunities within the utilities market (e.g. energy, water, telecoms infrastructure) Build and maintain strong relationships with key stakeholders and decision-makers Manage the full sales cycle from lead generation through to negotiation and close Develop strategic account plans to maximise revenue from existing clients Collaborate with internal teams to ensure successful delivery of solutions and high customer satisfaction Monitor market trends, competitor activity, and industry developments to inform sales strategy Prepare and deliver compelling proposals, presentations, and tender submissions Maintain accurate records of pipeline activity and forecasting Key Requirements Proven experience in business development or sales within the utilities, infrastructure, or related sectors Strong understanding of the utilities market and its key drivers Demonstrated ability to win new business and meet or exceed revenue targets Excellent communication, negotiation, and relationship-building skills Experience managing complex sales processes and working with multiple stakeholders Self-motivated, results-oriented, and able to work independently Proficiency in CRM systems and Microsoft Office tools Desirable Existing network within the utilities sector Experience with framework agreements and tender processes Knowledge of regulatory environments impacting utilities What's on Offer Competitive salary and commission structure 2-3% Opportunity to work with a growing and dynamic organisation Career progression and professional development opportunities Flexible working arrangements We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apr 24, 2026
Full time
Business Development Manager - Utilities Sector Overview We are seeking a commercially driven Business Development Manager to support growth within the utilities sector. This role focuses on developing new client relationships, expanding existing accounts, and driving revenue across a portfolio of infrastructure and utility-focused services. Key Responsibilities Identify, target, and secure new business opportunities within the utilities market (e.g. energy, water, telecoms infrastructure) Build and maintain strong relationships with key stakeholders and decision-makers Manage the full sales cycle from lead generation through to negotiation and close Develop strategic account plans to maximise revenue from existing clients Collaborate with internal teams to ensure successful delivery of solutions and high customer satisfaction Monitor market trends, competitor activity, and industry developments to inform sales strategy Prepare and deliver compelling proposals, presentations, and tender submissions Maintain accurate records of pipeline activity and forecasting Key Requirements Proven experience in business development or sales within the utilities, infrastructure, or related sectors Strong understanding of the utilities market and its key drivers Demonstrated ability to win new business and meet or exceed revenue targets Excellent communication, negotiation, and relationship-building skills Experience managing complex sales processes and working with multiple stakeholders Self-motivated, results-oriented, and able to work independently Proficiency in CRM systems and Microsoft Office tools Desirable Existing network within the utilities sector Experience with framework agreements and tender processes Knowledge of regulatory environments impacting utilities What's on Offer Competitive salary and commission structure 2-3% Opportunity to work with a growing and dynamic organisation Career progression and professional development opportunities Flexible working arrangements We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Premier Recruitment Solutions Ltd
Reading, Oxfordshire
Location: Reading (Berkshire) Salary: 36,000 - 38,000 + bonus We're recruiting a hands-on Centre Manager to lead an automotive service centre in Reading. This role is responsible for overall site performance, including team leadership, customer service, sales and operational delivery. You'll manage the day-to-day running of the centre, ensuring targets are achieved across revenue, service quality and customer satisfaction. This is a hands-on position, supporting the workshop team where required while maintaining a high-performing, customer-focused environment. Key responsibilities include driving sales and profitability, managing team performance, overseeing customer service standards, handling escalations, managing stock and operational processes, and supporting local marketing initiatives to grow the centre's reputation. Requirements: Previous management experience within the automotive sector Strong customer service and relationship management skills Experience leading and developing small teams Commercially aware with experience managing targets and budgets Hands-on technical background (MOT, servicing or repairs advantageous) Organised, adaptable and able to manage multiple priorities What's on offer: 36,000 - 38,000 basic salary Bonus and performance incentives Pension scheme and life insurance Employee discounts Cycle to work scheme On-site parking Referral programme Opportunity to lead and develop a successful automotive centre Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT
Apr 24, 2026
Full time
Location: Reading (Berkshire) Salary: 36,000 - 38,000 + bonus We're recruiting a hands-on Centre Manager to lead an automotive service centre in Reading. This role is responsible for overall site performance, including team leadership, customer service, sales and operational delivery. You'll manage the day-to-day running of the centre, ensuring targets are achieved across revenue, service quality and customer satisfaction. This is a hands-on position, supporting the workshop team where required while maintaining a high-performing, customer-focused environment. Key responsibilities include driving sales and profitability, managing team performance, overseeing customer service standards, handling escalations, managing stock and operational processes, and supporting local marketing initiatives to grow the centre's reputation. Requirements: Previous management experience within the automotive sector Strong customer service and relationship management skills Experience leading and developing small teams Commercially aware with experience managing targets and budgets Hands-on technical background (MOT, servicing or repairs advantageous) Organised, adaptable and able to manage multiple priorities What's on offer: 36,000 - 38,000 basic salary Bonus and performance incentives Pension scheme and life insurance Employee discounts Cycle to work scheme On-site parking Referral programme Opportunity to lead and develop a successful automotive centre Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Enterprise CSMs at Vercel are a critical part of the revenue engine. You own consumption growth across a portfolio of large enterprise accounts - ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and that new workloads, teams, and use cases are continuously brought onto the platform. This is not a support role. It's not account management, and it's not a renewal motion. It's a role for someone who thinks commercially, earns trust at the CTO and VP Engineering level, and understands that driving adoption across a large engineering organisation is one of the highest-leverage things Vercel can do. CSMs and AEs operate in clear swim lanes: AEs hunt net-new pipeline; CSMs own consumption. What You Will Do Own consumption targets across a portfolio of Enterprise accounts - tracking platform usage across all products and driving consumption into new teams, workloads, and use cases Build and maintain deep executive relationships with CTOs, VPs of Engineering, and Heads of Platform - becoming a trusted advisor on long-term frontend and AI infrastructure strategy Lead Executive Business Reviews as the primary lever for consumption growth - using EBRs to surface new contacts, uncover untapped workloads, and create multi-team alignment around Vercel's platform Design and deliver internal hackathons and discovery sessions that create first hand understanding of what's possible - translating executive curiosity into engineering adoption at scale Drive org transformation programmes with customers, helping engineering leadership redesign developer workflows, platform ownership, and tooling strategy around Vercel's capabilities Develop multi-year account strategies that align Vercel's roadmap to customer outcomes - identifying expansion opportunities from a position of genuine insight rather than commercial pressure Orchestrate cross functional resources - Solutions Engineering, Forward Deployed Engineers, Product, and Support - at the right moments to accelerate adoption and remove blockers Maintain a structured engagement discipline across your portfolio, with clear entry and exit criteria for adoption stages and consistent tracking of executive contacts, active workloads, and consumption signals About You Commercially minded - you understand that CSM exists to produce revenue, not just protect it, and you're comfortable owning consumption targets and being measured on them Technically confident - you understand modern frontend architecture, CI/CD pipelines, and AI native development well enough to earn credibility with senior engineers and connect platform capability to real engineering problems A long game thinker who builds relationships over months and years, not quarters - comfortable navigating complex, multi stakeholder enterprise environments with patience and precision An EBR practitioner - you know how to run executive engagement programmes that go beyond slide decks, building the kind of senior relationships that surface new workloads and drive genuine consumption growth Energised by organisational complexity - you understand how change happens inside large engineering organisations and know how to build the internal coalition that makes platform adoption stick Disciplined and structured - you bring rigour to how you manage your portfolio, with a proactive engagement cadence and clear visibility into what's happening across every account Curious, direct, and opinionated - you push customers toward better architectural and strategic decisions, and you bring genuine enthusiasm for what Vercel's platform makes possible What This Role Is Not Not reactive support or ticket escalation management Not a transactional renewal motion focused on QBR checklists Not a role with narrow ownership or a pre-defined playbook to follow This role requires judgment, technical curiosity, and the ability to operate across strategic, commercial, and hands on dimensions simultaneously. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The OTE pay range for this role is $102,500 - $127,500 GBP. Actual salary will be based on job related skills, experience, and location. The total compensation package may include benefits, equity based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Apr 24, 2026
Full time
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Enterprise CSMs at Vercel are a critical part of the revenue engine. You own consumption growth across a portfolio of large enterprise accounts - ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and that new workloads, teams, and use cases are continuously brought onto the platform. This is not a support role. It's not account management, and it's not a renewal motion. It's a role for someone who thinks commercially, earns trust at the CTO and VP Engineering level, and understands that driving adoption across a large engineering organisation is one of the highest-leverage things Vercel can do. CSMs and AEs operate in clear swim lanes: AEs hunt net-new pipeline; CSMs own consumption. What You Will Do Own consumption targets across a portfolio of Enterprise accounts - tracking platform usage across all products and driving consumption into new teams, workloads, and use cases Build and maintain deep executive relationships with CTOs, VPs of Engineering, and Heads of Platform - becoming a trusted advisor on long-term frontend and AI infrastructure strategy Lead Executive Business Reviews as the primary lever for consumption growth - using EBRs to surface new contacts, uncover untapped workloads, and create multi-team alignment around Vercel's platform Design and deliver internal hackathons and discovery sessions that create first hand understanding of what's possible - translating executive curiosity into engineering adoption at scale Drive org transformation programmes with customers, helping engineering leadership redesign developer workflows, platform ownership, and tooling strategy around Vercel's capabilities Develop multi-year account strategies that align Vercel's roadmap to customer outcomes - identifying expansion opportunities from a position of genuine insight rather than commercial pressure Orchestrate cross functional resources - Solutions Engineering, Forward Deployed Engineers, Product, and Support - at the right moments to accelerate adoption and remove blockers Maintain a structured engagement discipline across your portfolio, with clear entry and exit criteria for adoption stages and consistent tracking of executive contacts, active workloads, and consumption signals About You Commercially minded - you understand that CSM exists to produce revenue, not just protect it, and you're comfortable owning consumption targets and being measured on them Technically confident - you understand modern frontend architecture, CI/CD pipelines, and AI native development well enough to earn credibility with senior engineers and connect platform capability to real engineering problems A long game thinker who builds relationships over months and years, not quarters - comfortable navigating complex, multi stakeholder enterprise environments with patience and precision An EBR practitioner - you know how to run executive engagement programmes that go beyond slide decks, building the kind of senior relationships that surface new workloads and drive genuine consumption growth Energised by organisational complexity - you understand how change happens inside large engineering organisations and know how to build the internal coalition that makes platform adoption stick Disciplined and structured - you bring rigour to how you manage your portfolio, with a proactive engagement cadence and clear visibility into what's happening across every account Curious, direct, and opinionated - you push customers toward better architectural and strategic decisions, and you bring genuine enthusiasm for what Vercel's platform makes possible What This Role Is Not Not reactive support or ticket escalation management Not a transactional renewal motion focused on QBR checklists Not a role with narrow ownership or a pre-defined playbook to follow This role requires judgment, technical curiosity, and the ability to operate across strategic, commercial, and hands on dimensions simultaneously. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The OTE pay range for this role is $102,500 - $127,500 GBP. Actual salary will be based on job related skills, experience, and location. The total compensation package may include benefits, equity based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Adrian's Charityjob Charity
Kingston Upon Thames, London
Job Title: Customer Service Executive Reporting to: Customer Service Manager Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December We offer working from home 3 days per week, with 2 days in the office minimum per week Flexible working hours offered after satisfactory completion of probationary perio d Primary Responsibility As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation. The Role Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager. To prioritise on answering incoming calls (with some outgoing calls where necessary). Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time. To prepare daily, weekly, monthly stats / sales reports as required To provide administrative holiday cover for Account Managers to ensure that client requests are actioned. Passing customer feedback on to the product, marketing, or sales team to improve CharityJob s offerings and services. Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution. Stay up to date with CharityJob s new Products & Features. To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task. To support other internal departments when needed and as agreed with the CSM. The Person Passionate about delighting customers Friendly & outgoing telephone manner Fantastic communication skills, verbal and written Organised, proactive and a good problem solver Does this sound like you? If yes, we would love to hear from you, so please submit your application now! The Company CharityJob is the UK s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades worth of insight and personal experience, aligning passionate candidates with inspiring organisations We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Apr 24, 2026
Full time
Job Title: Customer Service Executive Reporting to: Customer Service Manager Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December We offer working from home 3 days per week, with 2 days in the office minimum per week Flexible working hours offered after satisfactory completion of probationary perio d Primary Responsibility As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation. The Role Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager. To prioritise on answering incoming calls (with some outgoing calls where necessary). Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time. To prepare daily, weekly, monthly stats / sales reports as required To provide administrative holiday cover for Account Managers to ensure that client requests are actioned. Passing customer feedback on to the product, marketing, or sales team to improve CharityJob s offerings and services. Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution. Stay up to date with CharityJob s new Products & Features. To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task. To support other internal departments when needed and as agreed with the CSM. The Person Passionate about delighting customers Friendly & outgoing telephone manner Fantastic communication skills, verbal and written Organised, proactive and a good problem solver Does this sound like you? If yes, we would love to hear from you, so please submit your application now! The Company CharityJob is the UK s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades worth of insight and personal experience, aligning passionate candidates with inspiring organisations We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Description About The Role We're looking for a Kitchen Manager to join the Butlin's Team based in Bognor Regis. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic food venues. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. Working in one of our guest's favourite places to dine, being a Kitchen Manager you will be leading a team of up to 15 chefs and kitchen porters, taking part in all aspects of team from recruitment, training, development and retention for the team. You will be accountable for stocktakes, rosters, timesheets, health & safety compliance and food safety compliance for the kitchen you lead and form a close working relationship with the Venue Manager and front of house team to provide an all-round service. The role is part of the Buffets department and there may be times that you support other kitchen teams and take part in our event work should a conference take place on resort. About You We are looking for individuals with experience in a similar level role within a volume restaurant environment. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Typical working hours: working five days over seven, covering 40 hours per week and are part of a bonus scheme. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 24, 2026
Full time
Description About The Role We're looking for a Kitchen Manager to join the Butlin's Team based in Bognor Regis. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic food venues. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. Working in one of our guest's favourite places to dine, being a Kitchen Manager you will be leading a team of up to 15 chefs and kitchen porters, taking part in all aspects of team from recruitment, training, development and retention for the team. You will be accountable for stocktakes, rosters, timesheets, health & safety compliance and food safety compliance for the kitchen you lead and form a close working relationship with the Venue Manager and front of house team to provide an all-round service. The role is part of the Buffets department and there may be times that you support other kitchen teams and take part in our event work should a conference take place on resort. About You We are looking for individuals with experience in a similar level role within a volume restaurant environment. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Typical working hours: working five days over seven, covering 40 hours per week and are part of a bonus scheme. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
I am seeking an experienced Asset Manager to join my renowned production engineering client based just north of Heathrow Airport, West London. The primary focus of this role is to drive commercial success by actively identifying, pursuing, and securing new revenue opportunities through Asset Trading and Solution projects. Role: Asset Manager Location: Hayes, West London Shift: Office Hours, Monday to Friday - hybrid working Salary: 37,847.52- 44,626.18 Main responsibilities: Establish and maintain close and regular communication with local Landing Gear fulfilment teams and other stakeholders to closely monitor asset pool activities and support with expertise and resource whenever needed. Manage asset lease contracts with leasing companies and optimize LHT's Landing Gear asset portfolio. Initiate and maintain close supplier and customer relationships by actively approaching the market players and establishing a culture of regular meetings and/or calls with an allocated list of airline and trader accounts. Negotiate, write and implement contracts for asset purchases, leases or exchanges with suppliers to support the asset pool. Negotiate, write and implement contracts for asset sales, leases or exchanges with customers to generate substantial profit. Initiate, implement and manage asset solution projects as required to efficiently move assets through the pipeline by pro-actively reviewing asset availability versus demand. Coordinate asset BtB checks with the Documents team to ensure only suitable assets are engaged in commercial activities. Establish close working relationship with Corporate Purchasing team to ensure there is a clear understanding of current Landing Gear asset pipeline, transactions and requirements. Create regular management reporting with focus on the financial situation of the individual Landing Gear asset types in line with LHT reporting standards. Constantly gain and improve technical and commercial market knowledge for relevant products. Constantly share and adopt gained market knowledge. Maintain full financial and operational overview of assigned product types (KPIs, activity monitoring). Be a role model for pro-active and clear communication, driving the business by "pushing" highlight projects and celebrating success. Drive process improvement and business excellence by ensuring compliance with general aviation legislation and internal LHT guidelines and rules. Manage an established portfolio of Customer & Supplier accounts, whilst always seeking to further develop and grow your account list through industry engagement and networking Essential Experience Degree or equivalent experience in a relevant subject, such as Asset Management, Aviation Management, Aircraft Engineering or Aviation related technical sales. Proficiency in Microsoft office suite. Ability to communicate fluently in written and spoken English Proven track record in an airline or aviation related sector establishing experience in asset management, engineering, or technical sales is essential. Aviation industry commercial experience, particularly within an MRO environment, is a distinct advantage. Established network in aviation MRO sector desirable. Basic working knowledge of aviation contract law and/or aviation legislation is an advantage Ability to think and act on one's own initiative and manage multiple projects with minimal supervision. Commercially minded individual who can recognise an opportunity and think strategically to achieve a positive financial outcome. Very organized individual with excellent skills in record keeping and project organization. If you are interested in applying for this position and you meet the requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation is a recruitment agency.
Apr 24, 2026
Full time
I am seeking an experienced Asset Manager to join my renowned production engineering client based just north of Heathrow Airport, West London. The primary focus of this role is to drive commercial success by actively identifying, pursuing, and securing new revenue opportunities through Asset Trading and Solution projects. Role: Asset Manager Location: Hayes, West London Shift: Office Hours, Monday to Friday - hybrid working Salary: 37,847.52- 44,626.18 Main responsibilities: Establish and maintain close and regular communication with local Landing Gear fulfilment teams and other stakeholders to closely monitor asset pool activities and support with expertise and resource whenever needed. Manage asset lease contracts with leasing companies and optimize LHT's Landing Gear asset portfolio. Initiate and maintain close supplier and customer relationships by actively approaching the market players and establishing a culture of regular meetings and/or calls with an allocated list of airline and trader accounts. Negotiate, write and implement contracts for asset purchases, leases or exchanges with suppliers to support the asset pool. Negotiate, write and implement contracts for asset sales, leases or exchanges with customers to generate substantial profit. Initiate, implement and manage asset solution projects as required to efficiently move assets through the pipeline by pro-actively reviewing asset availability versus demand. Coordinate asset BtB checks with the Documents team to ensure only suitable assets are engaged in commercial activities. Establish close working relationship with Corporate Purchasing team to ensure there is a clear understanding of current Landing Gear asset pipeline, transactions and requirements. Create regular management reporting with focus on the financial situation of the individual Landing Gear asset types in line with LHT reporting standards. Constantly gain and improve technical and commercial market knowledge for relevant products. Constantly share and adopt gained market knowledge. Maintain full financial and operational overview of assigned product types (KPIs, activity monitoring). Be a role model for pro-active and clear communication, driving the business by "pushing" highlight projects and celebrating success. Drive process improvement and business excellence by ensuring compliance with general aviation legislation and internal LHT guidelines and rules. Manage an established portfolio of Customer & Supplier accounts, whilst always seeking to further develop and grow your account list through industry engagement and networking Essential Experience Degree or equivalent experience in a relevant subject, such as Asset Management, Aviation Management, Aircraft Engineering or Aviation related technical sales. Proficiency in Microsoft office suite. Ability to communicate fluently in written and spoken English Proven track record in an airline or aviation related sector establishing experience in asset management, engineering, or technical sales is essential. Aviation industry commercial experience, particularly within an MRO environment, is a distinct advantage. Established network in aviation MRO sector desirable. Basic working knowledge of aviation contract law and/or aviation legislation is an advantage Ability to think and act on one's own initiative and manage multiple projects with minimal supervision. Commercially minded individual who can recognise an opportunity and think strategically to achieve a positive financial outcome. Very organized individual with excellent skills in record keeping and project organization. If you are interested in applying for this position and you meet the requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation is a recruitment agency.
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Apr 24, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
A leading event management company in Southwark is seeking a Senior Venue and Events Sales Manager to lead sales initiatives across various event environments. The candidate will drive revenue by selling bespoke event packages while managing client relationships and the full sales cycle. Offering a base salary of £50,000 plus commission, this role promises high autonomy and the chance to work in a vibrant environment with numerous perks. Ideal for a motivated sales professional familiar with the events industry.
Apr 24, 2026
Full time
A leading event management company in Southwark is seeking a Senior Venue and Events Sales Manager to lead sales initiatives across various event environments. The candidate will drive revenue by selling bespoke event packages while managing client relationships and the full sales cycle. Offering a base salary of £50,000 plus commission, this role promises high autonomy and the chance to work in a vibrant environment with numerous perks. Ideal for a motivated sales professional familiar with the events industry.
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE 20.15 Umbrella 26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
Apr 24, 2026
Seasonal
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE 20.15 Umbrella 26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
Apr 24, 2026
Full time
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
An excellent opportunity for an experienced Business Development Manager to join a well-established company! Job Title: Business Development Manager - Bespoke Kitchens & Cabinetry Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience. Location: Surrey About The Company: They are a specialist cabinet manufacturing company dedicated to designing, crafting and installing exceptional bespoke kitchens and cabinetry. With a strong reputation for quality and craftsmanship, they are entering an exciting phase of growth-and they are looking for a talented Business Development Manager to help take them to the next level. Based in Surrey, they work across the surrounding counties, delivering a fully end-to-end service to discerning residential clients. This is a fantastic opportunity to join a growing, design-led business and play a key role in shaping its future. The Role Working closely with the directors, you will be responsible for developing and executing a strategic growth plan, expanding our network, and driving new business opportunities. Key responsibilities include: Proactively identifying, targeting and securing new trade clients, including interior designers, property developers and architects Building and nurturing long-term relationships to generate a consistent pipeline of high-quality leads Identifying and developing new growth opportunities and revenue streams Creating and implementing a structured partner programme Negotiating commercial agreements and contracts Representing Lucas Grant at trade shows, networking events and industry functions Collaborating with the marketing team to support brand growth and lead generation Preparing and delivering compelling business proposals and presentations About You We're looking for a motivated, commercially minded individual who thrives in a relationship-driven environment. You will ideally have: A proven track record in sales and business development, preferably within KBB, interiors, or premium home design The ability to work independently and take initiative Strong interpersonal skills with a natural ability to build lasting relationships Excellent communication, organisational and presentation skills A results-driven mindset with a proactive approach A full UK driving licence Company Benefits: Be part of a growing, design-led business with ambitious plans Work closely with the founders and have real influence on the company's direction Join a supportive, quality-focused team that takes pride in its work Flexible working options (part-time or full-time considered) Competitive salary (dependent on experience) plus profit-related bonus scheme If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 24, 2026
Full time
An excellent opportunity for an experienced Business Development Manager to join a well-established company! Job Title: Business Development Manager - Bespoke Kitchens & Cabinetry Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience. Location: Surrey About The Company: They are a specialist cabinet manufacturing company dedicated to designing, crafting and installing exceptional bespoke kitchens and cabinetry. With a strong reputation for quality and craftsmanship, they are entering an exciting phase of growth-and they are looking for a talented Business Development Manager to help take them to the next level. Based in Surrey, they work across the surrounding counties, delivering a fully end-to-end service to discerning residential clients. This is a fantastic opportunity to join a growing, design-led business and play a key role in shaping its future. The Role Working closely with the directors, you will be responsible for developing and executing a strategic growth plan, expanding our network, and driving new business opportunities. Key responsibilities include: Proactively identifying, targeting and securing new trade clients, including interior designers, property developers and architects Building and nurturing long-term relationships to generate a consistent pipeline of high-quality leads Identifying and developing new growth opportunities and revenue streams Creating and implementing a structured partner programme Negotiating commercial agreements and contracts Representing Lucas Grant at trade shows, networking events and industry functions Collaborating with the marketing team to support brand growth and lead generation Preparing and delivering compelling business proposals and presentations About You We're looking for a motivated, commercially minded individual who thrives in a relationship-driven environment. You will ideally have: A proven track record in sales and business development, preferably within KBB, interiors, or premium home design The ability to work independently and take initiative Strong interpersonal skills with a natural ability to build lasting relationships Excellent communication, organisational and presentation skills A results-driven mindset with a proactive approach A full UK driving licence Company Benefits: Be part of a growing, design-led business with ambitious plans Work closely with the founders and have real influence on the company's direction Join a supportive, quality-focused team that takes pride in its work Flexible working options (part-time or full-time considered) Competitive salary (dependent on experience) plus profit-related bonus scheme If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
Apr 24, 2026
Full time
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
PA - Top Tier Firm (Gloucestershire / Hybrid) A top-tier commercial firm is seeking an outstanding PA to provide proactive and comprehensive support to members of the firm's Employment team . This is a high-profile role within a dynamic and forward-thinking environment. Why This Role is Outstanding: Salary: up to £33,000 Hybrid working: 3 days in-office, 2 days WFH after probation Key Responsibilities: Proactively manage diaries for Senior Managers, anticipating priorities and deadlines. Handle emails professionally, responding on behalf of managers or drafting responses as required. Organise appointments, meetings, and events, including lunches, dinners, conferences, and internal/external functions. Manage event logistics: venues, menus, attendee lists, and budgets. Skills & Requirements: Experience as a professional PA supporting Senior Leadership within a professional services or commercial environment. Exceptional attention to detail with a solution-focused approach. Strong business acumen with the ability to interpret priorities and make sound judgments. Excellent time management, able to anticipate needs, prioritise workload, and adapt to changing circumstances. Professional, proactive, highly organised, and strong interpersonal skills. How to Apply: If you are a proactive PA seeking an exciting new challenge with a top-tier firm, please send your CV to .
Apr 24, 2026
Full time
PA - Top Tier Firm (Gloucestershire / Hybrid) A top-tier commercial firm is seeking an outstanding PA to provide proactive and comprehensive support to members of the firm's Employment team . This is a high-profile role within a dynamic and forward-thinking environment. Why This Role is Outstanding: Salary: up to £33,000 Hybrid working: 3 days in-office, 2 days WFH after probation Key Responsibilities: Proactively manage diaries for Senior Managers, anticipating priorities and deadlines. Handle emails professionally, responding on behalf of managers or drafting responses as required. Organise appointments, meetings, and events, including lunches, dinners, conferences, and internal/external functions. Manage event logistics: venues, menus, attendee lists, and budgets. Skills & Requirements: Experience as a professional PA supporting Senior Leadership within a professional services or commercial environment. Exceptional attention to detail with a solution-focused approach. Strong business acumen with the ability to interpret priorities and make sound judgments. Excellent time management, able to anticipate needs, prioritise workload, and adapt to changing circumstances. Professional, proactive, highly organised, and strong interpersonal skills. How to Apply: If you are a proactive PA seeking an exciting new challenge with a top-tier firm, please send your CV to .
Social Media Co-ordinator Leonardslee Lakes & Gardens About Us We are seeking a creative and highly organised Social Media Co-ordinator to lead the day-to-day social media management across several luxury hospitality and leisure brands in Sussex. Based at the beautiful Leonardslee Lakes & Gardens, a 240-acre Grade I listed woodland garden described as "The Finest Woodland Garden in England", this role sits within a dynamic Marketing & Events team responsible for promoting a collection of exceptional destinations. You will take the lead on social media for Leonardslee Lakes & Gardens, Mannings Heath Golf Club and Leonardslee Weddings, while also supporting content creation across the wider estate including Leonardslee Family Vineyards, Leonardslee House, Restaurant Interlude and The Vineyard Hotel & Kitchen. This role is ideal for someone who enjoys telling visual stories, capturing moments and bringing brands to life online. The Role Working closely with the Marketing Manager and wider marketing team, you will be responsible for planning, creating and publishing engaging social media content that grows audiences, builds brand awareness and drives visitors to our estates. The role will involve a mix of content creation, social media management and performance reporting, with a strong focus on capturing content across our gardens, hospitality venues, events and seasonal experiences. KEY RESPONSIBILITIES Social Media Management Lead the day-to-day management of social media channels across multiple brands Plan and deliver a consistent content calendar aligned with seasonal campaigns, events and commercial priorities Schedule and publish content across platforms including Instagram, Facebook, TikTok, LinkedIn and X Content Creation Capture high-quality photo and video content across the estates including gardens, food, wine, events and experiences Create engaging short form video content for Reels and TikTok Write compelling captions and storytelling content that reflects each brand's tone of voice Work with the marketing team to bring campaigns and events to life through social media Community & Engagement Monitor and manage comments, messages and social interactions across channels Build relationships with followers and encourage community engagement Support collaborations with partners, suppliers and influencers where appropriate Performance & Optimisation Track, analyse and report on social media performance across platforms Produce regular reports on reach, engagement, audience growth and campaign performance Use insights to refine content and optimise future campaigns Brand Support Support the wider marketing team with content capture across the estate including vineyards, hospitality venues and events Ensure brand consistency across all social media channels What We're Looking For We are looking for someone who is creative, proactive and comfortable capturing content independently across a large estate environment. You will enjoy working across multiple brands and be confident balancing creative storytelling with organised content planning. You'll ideally have: Proven experience managing brand social media accounts Strong photography and short form video creation skills Experience creating engaging content for Instagram and TikTok Excellent written communication and caption writing skills Strong organisational skills and the ability to manage multiple brands simultaneously A proactive and creative mindset with a passion for storytelling An interest in hospitality, gardens, food, wine or tourism would be highly advantageous.
Apr 24, 2026
Full time
Social Media Co-ordinator Leonardslee Lakes & Gardens About Us We are seeking a creative and highly organised Social Media Co-ordinator to lead the day-to-day social media management across several luxury hospitality and leisure brands in Sussex. Based at the beautiful Leonardslee Lakes & Gardens, a 240-acre Grade I listed woodland garden described as "The Finest Woodland Garden in England", this role sits within a dynamic Marketing & Events team responsible for promoting a collection of exceptional destinations. You will take the lead on social media for Leonardslee Lakes & Gardens, Mannings Heath Golf Club and Leonardslee Weddings, while also supporting content creation across the wider estate including Leonardslee Family Vineyards, Leonardslee House, Restaurant Interlude and The Vineyard Hotel & Kitchen. This role is ideal for someone who enjoys telling visual stories, capturing moments and bringing brands to life online. The Role Working closely with the Marketing Manager and wider marketing team, you will be responsible for planning, creating and publishing engaging social media content that grows audiences, builds brand awareness and drives visitors to our estates. The role will involve a mix of content creation, social media management and performance reporting, with a strong focus on capturing content across our gardens, hospitality venues, events and seasonal experiences. KEY RESPONSIBILITIES Social Media Management Lead the day-to-day management of social media channels across multiple brands Plan and deliver a consistent content calendar aligned with seasonal campaigns, events and commercial priorities Schedule and publish content across platforms including Instagram, Facebook, TikTok, LinkedIn and X Content Creation Capture high-quality photo and video content across the estates including gardens, food, wine, events and experiences Create engaging short form video content for Reels and TikTok Write compelling captions and storytelling content that reflects each brand's tone of voice Work with the marketing team to bring campaigns and events to life through social media Community & Engagement Monitor and manage comments, messages and social interactions across channels Build relationships with followers and encourage community engagement Support collaborations with partners, suppliers and influencers where appropriate Performance & Optimisation Track, analyse and report on social media performance across platforms Produce regular reports on reach, engagement, audience growth and campaign performance Use insights to refine content and optimise future campaigns Brand Support Support the wider marketing team with content capture across the estate including vineyards, hospitality venues and events Ensure brand consistency across all social media channels What We're Looking For We are looking for someone who is creative, proactive and comfortable capturing content independently across a large estate environment. You will enjoy working across multiple brands and be confident balancing creative storytelling with organised content planning. You'll ideally have: Proven experience managing brand social media accounts Strong photography and short form video creation skills Experience creating engaging content for Instagram and TikTok Excellent written communication and caption writing skills Strong organisational skills and the ability to manage multiple brands simultaneously A proactive and creative mindset with a passion for storytelling An interest in hospitality, gardens, food, wine or tourism would be highly advantageous.
My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager , to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team. Ensure a warm, professional welcome and departure experience for all guests. Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. Assist with and review daily reports for departments where necessary Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. Assist with recruitment, onboarding, and training of new front office team members. Monitor team performance, attendance, and conduct appraisals in line with company procedures. Work collaboratively with all departments to ensure a seamless and consistent guest experience. Support the Night Audit process where required and ensure accurate end-of-day procedures. Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 24, 2026
Full time
My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager , to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team. Ensure a warm, professional welcome and departure experience for all guests. Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. Assist with and review daily reports for departments where necessary Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. Assist with recruitment, onboarding, and training of new front office team members. Monitor team performance, attendance, and conduct appraisals in line with company procedures. Work collaboratively with all departments to ensure a seamless and consistent guest experience. Support the Night Audit process where required and ensure accurate end-of-day procedures. Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a Commercial & Sourcing Lead - BPO based in London - Onsite (4 days per week) for a 6 month contract. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Purpose of the Role: We are looking for a Senior, commercially-driven ITO/BPO Category Lead who can operate credibly at enterprise level, shape sourcing strategy across fragmented business units, and materially improve value from major vendors. What you'll do: 1. Support the Development of ITO/BPO Commercial Strategies Support business and IT stakeholders in shaping commercial strategies for mission critical ITO/BPO renewals and re-tenders. Gather data on contract performance, spend, service consumption, and market pricing to inform the renewal approach. Identify opportunities for cost reduction, scope adjustments, rate card optimisation, or service model improvements. Provide commercial insight to help the business evaluate sourcing options (renew/renegotiate/retender). 2. Lead and Execute Sourcing Events (within defined governance) Devise and sourcing processes for ITO/BPO services: RFPs, competitive events, renewals, and renegotiations. Conduct commercial evaluations, pricing comparisons, and scenario modelling with guidance from senior commercial advisors. Support negotiations on rates, service levels, transition costs, and pricing mechanisms. Ensure sourcing activity follows procurement governance and documentation requirements. 3. Market & Supplier Insight (Execution-Level) Maintain working knowledge of key outsourcing suppliers, delivery models, and basic market trends. Collect benchmark data (internally and externally) to support cost-reduction recommendations. Track supplier performance issues raised by the Business Units and highlight commercial risks as contracts approach expiry. 4. Commercial Analysis, Benchmarking & Cost Reduction Analyse current contract spend, rate cards, and service volumes to identify optimisation opportunities. Prepare comparison models (eg, incumbent vs alternative supplier, BAU vs optimised scope). Support demand-management and specification-simplification conversations with stakeholders. Work with Finance to quantify projected savings and validate commercial assumptions. 5 . Contracting Support (Pre-Signature) Draft and manage commercial schedules (pricing tables, SLAs, service descriptions) with Legal guidance. Ensure contracts clearly reflect negotiation outcomes, especially cost, service levels, and renewal clauses. Work with BU contract owners to ensure the post-signature vendor management model is well understood. 6. Stakeholder Support & Communication Provide commercial support to IT, Ops, and Business Unit teams during renewal planning and sourcing events. Communicate commercial options in clear, structured formats (dashboards, comparison tables, risks). Support stakeholder alignment across IT, Finance, Legal, and the Business Units. The skills you'll need: Experience as a commercial outsourcing leader , not a process-heavy sourcing manager or a regulatory specialist. Worked within the financial services. (Essential) Experience of large scale BPO/ITO . Proven leadership of large-scale, mission-critical, customer- or revenue-impacting ITO/BPO arrangements experience. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Apr 24, 2026
Contractor
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a Commercial & Sourcing Lead - BPO based in London - Onsite (4 days per week) for a 6 month contract. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Purpose of the Role: We are looking for a Senior, commercially-driven ITO/BPO Category Lead who can operate credibly at enterprise level, shape sourcing strategy across fragmented business units, and materially improve value from major vendors. What you'll do: 1. Support the Development of ITO/BPO Commercial Strategies Support business and IT stakeholders in shaping commercial strategies for mission critical ITO/BPO renewals and re-tenders. Gather data on contract performance, spend, service consumption, and market pricing to inform the renewal approach. Identify opportunities for cost reduction, scope adjustments, rate card optimisation, or service model improvements. Provide commercial insight to help the business evaluate sourcing options (renew/renegotiate/retender). 2. Lead and Execute Sourcing Events (within defined governance) Devise and sourcing processes for ITO/BPO services: RFPs, competitive events, renewals, and renegotiations. Conduct commercial evaluations, pricing comparisons, and scenario modelling with guidance from senior commercial advisors. Support negotiations on rates, service levels, transition costs, and pricing mechanisms. Ensure sourcing activity follows procurement governance and documentation requirements. 3. Market & Supplier Insight (Execution-Level) Maintain working knowledge of key outsourcing suppliers, delivery models, and basic market trends. Collect benchmark data (internally and externally) to support cost-reduction recommendations. Track supplier performance issues raised by the Business Units and highlight commercial risks as contracts approach expiry. 4. Commercial Analysis, Benchmarking & Cost Reduction Analyse current contract spend, rate cards, and service volumes to identify optimisation opportunities. Prepare comparison models (eg, incumbent vs alternative supplier, BAU vs optimised scope). Support demand-management and specification-simplification conversations with stakeholders. Work with Finance to quantify projected savings and validate commercial assumptions. 5 . Contracting Support (Pre-Signature) Draft and manage commercial schedules (pricing tables, SLAs, service descriptions) with Legal guidance. Ensure contracts clearly reflect negotiation outcomes, especially cost, service levels, and renewal clauses. Work with BU contract owners to ensure the post-signature vendor management model is well understood. 6. Stakeholder Support & Communication Provide commercial support to IT, Ops, and Business Unit teams during renewal planning and sourcing events. Communicate commercial options in clear, structured formats (dashboards, comparison tables, risks). Support stakeholder alignment across IT, Finance, Legal, and the Business Units. The skills you'll need: Experience as a commercial outsourcing leader , not a process-heavy sourcing manager or a regulatory specialist. Worked within the financial services. (Essential) Experience of large scale BPO/ITO . Proven leadership of large-scale, mission-critical, customer- or revenue-impacting ITO/BPO arrangements experience. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Salary: £40,000 -£55,000 DOE (Negotiable) Hours: Full Time 37hrs per week Location: Hybrid Working - 3 days a week in our Northampton Office Contract: Contract or Permanent We are seeking an experienced Sales Team Manager to lead our TPI Sales Channel. We're looking for a confident leader with significant sales or account management experience in ideally a TPI, broker, or intermediary-led sales environment. The successful candidate will take ownership quickly, challenge constructively, and lead teams with pace and accountability. OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry. This is a commercial, people focused role balancing day-to-day leadership with longer term channel development - building a high performance culture whilst maintaining excellent standards of service, compliance and broker experience. Our TPI channel is a key revenue driver for OnlineDIRECT, spanning across three distinct segments: Strategic, Core and New Business. This role will also oversee the Corporate Pricing Team, ensuring alignment with wider commercial objectives. Key Responsibilities: Execute the TPI Sales strategy, delivering against revenue, margin and growth targets Monitor market, competitor, and regulatory developments, translating any insights into recommendations Produce sales forecasts, pipeline reporting, and performance analysis Represent the TPI channel in wider commercial planning and leadership discussions Lead the Bespoke Account Management, New Business and Corporate Pricing teams, fostering a culture of accountability and continuous improvement Set clear objectives and KPIs for all direct reports, identifying training needs and implementing structured development plans Ensure all TPI activities are conducted in full compliance with regulatory requirements Oversee the performance and relationship quality of strategic brokers, ensuring these high value partnerships receive the engagement and support required Drive new business acquisition and onboarding through the New Business team Oversee the quality, accuracy and turnaround of corporate pricing activity Build and maintain senior-level relationships with key broker partners, hosting and attending, virtual, face-to-face meetings, events and conferences Champion broker satisfaction, implementing feedback mechanisms and continuous improvement initiatives Engage with prospective partners at board and decision maker level, delivering compelling propositions and commercial terms Lead and contribute to sales related projects supporting growth and channel development Candidate Requirements: Significant sales or account management experience within a TPI, broker or intermediary led sales environment (ideally utilities, financial services, telecoms or other regulated B2B markets) Proven experience leading and developing high performing sales teams Experience engaging at C-suite level, including presenting commercial propositions Strong understanding of broker and intermediary sales models Strong commercial acumen with experience owning revenue targets, contributing to forecasting and managing channel performance Consultative, solution focused sales approach Outstanding communication and influencing skills, both written and verbal Highly organised with the ability to manage multiple priorities under pressure Proficient with Microsoft Office, and CRM/sales reporting tools Previous exposure to energy supplier-broker relationships or commercial energy salesdesirable as is an existing network within the energy broker community Benefits OnlineDIRECT offer a range of benefits , contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here's a breakdown: Supportive Team Environment: Collaborate with a friendly and driven team Hybrid Working: Enjoy flexibility with remote working and office days Competitive Salary + Bonus: Rewarding pay with performance incentives Career Development Opportunities: Access to ongoing learning and clear pathways for progression Generous Holidays: 25 + bank holidays, with the option to buy additional days and an increase to entitlement with length of service Wellbeing: Company sick pay, enhanced maternity and paternity leave and flexible health cash plans plus death in service (DIS) and employee assistance programme (EAP) Work-Life Balance: Early Friday finishes, volunteering day and team incentive events Employee Awards : Regular recognition awards some benefits subject to length of service
Apr 24, 2026
Full time
Salary: £40,000 -£55,000 DOE (Negotiable) Hours: Full Time 37hrs per week Location: Hybrid Working - 3 days a week in our Northampton Office Contract: Contract or Permanent We are seeking an experienced Sales Team Manager to lead our TPI Sales Channel. We're looking for a confident leader with significant sales or account management experience in ideally a TPI, broker, or intermediary-led sales environment. The successful candidate will take ownership quickly, challenge constructively, and lead teams with pace and accountability. OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry. This is a commercial, people focused role balancing day-to-day leadership with longer term channel development - building a high performance culture whilst maintaining excellent standards of service, compliance and broker experience. Our TPI channel is a key revenue driver for OnlineDIRECT, spanning across three distinct segments: Strategic, Core and New Business. This role will also oversee the Corporate Pricing Team, ensuring alignment with wider commercial objectives. Key Responsibilities: Execute the TPI Sales strategy, delivering against revenue, margin and growth targets Monitor market, competitor, and regulatory developments, translating any insights into recommendations Produce sales forecasts, pipeline reporting, and performance analysis Represent the TPI channel in wider commercial planning and leadership discussions Lead the Bespoke Account Management, New Business and Corporate Pricing teams, fostering a culture of accountability and continuous improvement Set clear objectives and KPIs for all direct reports, identifying training needs and implementing structured development plans Ensure all TPI activities are conducted in full compliance with regulatory requirements Oversee the performance and relationship quality of strategic brokers, ensuring these high value partnerships receive the engagement and support required Drive new business acquisition and onboarding through the New Business team Oversee the quality, accuracy and turnaround of corporate pricing activity Build and maintain senior-level relationships with key broker partners, hosting and attending, virtual, face-to-face meetings, events and conferences Champion broker satisfaction, implementing feedback mechanisms and continuous improvement initiatives Engage with prospective partners at board and decision maker level, delivering compelling propositions and commercial terms Lead and contribute to sales related projects supporting growth and channel development Candidate Requirements: Significant sales or account management experience within a TPI, broker or intermediary led sales environment (ideally utilities, financial services, telecoms or other regulated B2B markets) Proven experience leading and developing high performing sales teams Experience engaging at C-suite level, including presenting commercial propositions Strong understanding of broker and intermediary sales models Strong commercial acumen with experience owning revenue targets, contributing to forecasting and managing channel performance Consultative, solution focused sales approach Outstanding communication and influencing skills, both written and verbal Highly organised with the ability to manage multiple priorities under pressure Proficient with Microsoft Office, and CRM/sales reporting tools Previous exposure to energy supplier-broker relationships or commercial energy salesdesirable as is an existing network within the energy broker community Benefits OnlineDIRECT offer a range of benefits , contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here's a breakdown: Supportive Team Environment: Collaborate with a friendly and driven team Hybrid Working: Enjoy flexibility with remote working and office days Competitive Salary + Bonus: Rewarding pay with performance incentives Career Development Opportunities: Access to ongoing learning and clear pathways for progression Generous Holidays: 25 + bank holidays, with the option to buy additional days and an increase to entitlement with length of service Wellbeing: Company sick pay, enhanced maternity and paternity leave and flexible health cash plans plus death in service (DIS) and employee assistance programme (EAP) Work-Life Balance: Early Friday finishes, volunteering day and team incentive events Employee Awards : Regular recognition awards some benefits subject to length of service
As the Business Development Manager in the Cloud/AWS space, you will identify and cultivate new opportunities for cloud adoption, helping clients modernise their infrastructure and accelerate digital transformation. You'll translate technical capabilities into clear business value, building strategic relationships that drive revenue and long-term growth. Client Details My client is an established Tech and Data Consultancy business, who are invested in growing their team (currently around 150) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK's leading public and private sector organisations. These include Walgreen Boots Alliance, Police Digital Service, Home Office, National Records of Scotland, and Network Rail. Description As the Business Development Manager, you will have the following responsibilities: Build and manage a robust pipeline of cloud transformation opportunities. Research target accounts, identify decision-makers, and uncover business challenges that cloud services can solve. Develop trusted relationships with C-level and senior technology leaders. Lead discovery conversations to understand client needs, pain points, and strategic priorities. Translate AWS/cloud capabilities into compelling business outcomes. Work with technical teams to shape high-level solution proposals, architectures, and migration roadmaps. Drive the full sales cycle from prospecting to negotiation and close. Create account strategies, pursue multi-stakeholder engagements, and manage complex enterprise deals. Partner with cloud architects, delivery teams, and product specialists to craft tailored solutions. Coordinate with marketing on campaigns, events, and lead-generation initiatives. Maintain accurate CRM data, forecasts, and activity reporting. Track KPIs and ensure revenue targets are met or exceeded. Stay current on AWS services, cloud trends, and competitive offerings. Build relationships with AWS partner teams to co-sell and leverage funding programs. Profile The successful Business Development Manager candidate will have the following experience: Proven track record in new business sales within cloud, digital transformation, or technology consulting. Strong understanding of AWS (preferred), Azure or GCP - including cloud migration, DevOps, containerisation, and cloud engineering. Ability to lead complex sales cycles, influence senior stakeholders, and navigate multi-layered organisations. Experience selling professional services, managed services, or multi-phase transformation programmes. Commercial acumen with the ability to shape deals, challenge thinking, and build value-based proposals. Confident communicator capable of translating technical concepts into business outcomes. Self-starter mindset with the drive to build pipeline, open doors, and exceed targets. Job Offer £65,000 - £85,000 basic + OTE Hybrid working - 3 days/week in the office Pension contributions up to 5% (matched by employee and employer) Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Health and Wellbeing Plan 25 days annual leave Working abroad policy Competitive paternity and maternity leave policies Sickness & Disability income protection from 3rd anniversary On site gym membership
Apr 24, 2026
Full time
As the Business Development Manager in the Cloud/AWS space, you will identify and cultivate new opportunities for cloud adoption, helping clients modernise their infrastructure and accelerate digital transformation. You'll translate technical capabilities into clear business value, building strategic relationships that drive revenue and long-term growth. Client Details My client is an established Tech and Data Consultancy business, who are invested in growing their team (currently around 150) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK's leading public and private sector organisations. These include Walgreen Boots Alliance, Police Digital Service, Home Office, National Records of Scotland, and Network Rail. Description As the Business Development Manager, you will have the following responsibilities: Build and manage a robust pipeline of cloud transformation opportunities. Research target accounts, identify decision-makers, and uncover business challenges that cloud services can solve. Develop trusted relationships with C-level and senior technology leaders. Lead discovery conversations to understand client needs, pain points, and strategic priorities. Translate AWS/cloud capabilities into compelling business outcomes. Work with technical teams to shape high-level solution proposals, architectures, and migration roadmaps. Drive the full sales cycle from prospecting to negotiation and close. Create account strategies, pursue multi-stakeholder engagements, and manage complex enterprise deals. Partner with cloud architects, delivery teams, and product specialists to craft tailored solutions. Coordinate with marketing on campaigns, events, and lead-generation initiatives. Maintain accurate CRM data, forecasts, and activity reporting. Track KPIs and ensure revenue targets are met or exceeded. Stay current on AWS services, cloud trends, and competitive offerings. Build relationships with AWS partner teams to co-sell and leverage funding programs. Profile The successful Business Development Manager candidate will have the following experience: Proven track record in new business sales within cloud, digital transformation, or technology consulting. Strong understanding of AWS (preferred), Azure or GCP - including cloud migration, DevOps, containerisation, and cloud engineering. Ability to lead complex sales cycles, influence senior stakeholders, and navigate multi-layered organisations. Experience selling professional services, managed services, or multi-phase transformation programmes. Commercial acumen with the ability to shape deals, challenge thinking, and build value-based proposals. Confident communicator capable of translating technical concepts into business outcomes. Self-starter mindset with the drive to build pipeline, open doors, and exceed targets. Job Offer £65,000 - £85,000 basic + OTE Hybrid working - 3 days/week in the office Pension contributions up to 5% (matched by employee and employer) Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Health and Wellbeing Plan 25 days annual leave Working abroad policy Competitive paternity and maternity leave policies Sickness & Disability income protection from 3rd anniversary On site gym membership
Cyclical Maintenance Manager needed in Huntingdon Paying £350 per day ref RQ Full time hours on a temporary basis Key Responsibilities Lead and manage a team responsible for all routine and cyclical highway maintenance activities, ensuring programmes are effectively planned, delivered and monitored. Plan, manage and implement cyclical maintenance programmes including: Carriageway and footway surface dressing White lining renewals Verge, tree and vegetation maintenance Gully cleansing and drainage jetting Winter maintenance operations Ensure maintenance programmes are scheduled at appropriate frequencies, informed by site inspections, performance data, lessons learned and ongoing engagement with delivery partners. Balance operational priorities, organisational objectives and policy requirements when developing and maintaining programmes of work. Provide strategic leadership and direction to the cyclical maintenance function, ensuring effective ways of working and alignment with organisational values. Monitor team and programme performance against defined Key Performance Indicators (KPIs), ensuring targets are met and continuous improvement is embedded. Take responsibility for team development, ensuring staff receive appropriate training, guidance and support to fulfil their roles effectively. Work collaboratively with other managers across the highway maintenance service to ensure a consistent, coordinated and efficient approach to network maintenance. Act as a key point of contact for stakeholders and partners, ensuring timely communication and effective coordination of works. Maintain a strong customer-focused approach when engaging with local partners, community representatives and the public. Manage and control a substantial revenue and capital maintenance budget, ensuring effective allocation of resources, mitigation of financial risk and delivery in line with organisational priorities. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
Apr 24, 2026
Seasonal
Cyclical Maintenance Manager needed in Huntingdon Paying £350 per day ref RQ Full time hours on a temporary basis Key Responsibilities Lead and manage a team responsible for all routine and cyclical highway maintenance activities, ensuring programmes are effectively planned, delivered and monitored. Plan, manage and implement cyclical maintenance programmes including: Carriageway and footway surface dressing White lining renewals Verge, tree and vegetation maintenance Gully cleansing and drainage jetting Winter maintenance operations Ensure maintenance programmes are scheduled at appropriate frequencies, informed by site inspections, performance data, lessons learned and ongoing engagement with delivery partners. Balance operational priorities, organisational objectives and policy requirements when developing and maintaining programmes of work. Provide strategic leadership and direction to the cyclical maintenance function, ensuring effective ways of working and alignment with organisational values. Monitor team and programme performance against defined Key Performance Indicators (KPIs), ensuring targets are met and continuous improvement is embedded. Take responsibility for team development, ensuring staff receive appropriate training, guidance and support to fulfil their roles effectively. Work collaboratively with other managers across the highway maintenance service to ensure a consistent, coordinated and efficient approach to network maintenance. Act as a key point of contact for stakeholders and partners, ensuring timely communication and effective coordination of works. Maintain a strong customer-focused approach when engaging with local partners, community representatives and the public. Manage and control a substantial revenue and capital maintenance budget, ensuring effective allocation of resources, mitigation of financial risk and delivery in line with organisational priorities. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
Regional Key Account Manager - Trade, DIY & Wholesale Channels Drive sales, build relationships, and grow iconic trade and DIY accounts across Northern Ireland and the Republic of Ireland. We're looking for a dynamic Trade Account Manager who thrives on building relationships and growing accounts in trade, DIY, and wholesale channels. You'll be working with a household-name brand trusted by tradespeople and DIY enthusiasts, taking ownership of your territory, influencing the market, and making a real impact. What You'll Be Doing Manage and grow regional accounts, hitting revenue, margin, and EBITDA targets. Build strong relationships with distributors, resellers, and end-users. Open new accounts and expand market coverage. Deliver solution-based sales presentations and execute local marketing programs. Collaborate with internal teams to ensure logistics, on-time delivery, and effective product placement. Analyse market and performance data to drive growth and improvement. What You'll Bring Experience in trade account management, key account management, or regional sales. Knowledge of the trade/D.I.Y. industry and confidence in consultative selling. Commercial awareness and experience managing margins, pricing, and budgets. Valid driving licence and willingness to travel extensively across NI & ROI. What's In It For You Competitive base salary + commission Company car, fuel, and travel expenses 9% pension, private medical & dental, life assurance, and income protection Training and development opportunities 22 days holiday + bank holidays + Christmas closure A vibrant, values-driven culture and international company meetups Why Apply If you love being out in the field and building strong trade relationships, this is the perfect role for you
Apr 24, 2026
Full time
Regional Key Account Manager - Trade, DIY & Wholesale Channels Drive sales, build relationships, and grow iconic trade and DIY accounts across Northern Ireland and the Republic of Ireland. We're looking for a dynamic Trade Account Manager who thrives on building relationships and growing accounts in trade, DIY, and wholesale channels. You'll be working with a household-name brand trusted by tradespeople and DIY enthusiasts, taking ownership of your territory, influencing the market, and making a real impact. What You'll Be Doing Manage and grow regional accounts, hitting revenue, margin, and EBITDA targets. Build strong relationships with distributors, resellers, and end-users. Open new accounts and expand market coverage. Deliver solution-based sales presentations and execute local marketing programs. Collaborate with internal teams to ensure logistics, on-time delivery, and effective product placement. Analyse market and performance data to drive growth and improvement. What You'll Bring Experience in trade account management, key account management, or regional sales. Knowledge of the trade/D.I.Y. industry and confidence in consultative selling. Commercial awareness and experience managing margins, pricing, and budgets. Valid driving licence and willingness to travel extensively across NI & ROI. What's In It For You Competitive base salary + commission Company car, fuel, and travel expenses 9% pension, private medical & dental, life assurance, and income protection Training and development opportunities 22 days holiday + bank holidays + Christmas closure A vibrant, values-driven culture and international company meetups Why Apply If you love being out in the field and building strong trade relationships, this is the perfect role for you
