Community Coordinator - Lancashire and Cumbria

Job Title: Community Coordinator - Lancashire and Cumbria

Reporting To: Regional Manager

Salary Range: £25,000 Per Annum

Contract Type: Permanent, Full Time

Location: Field Based role covering Lancashire and Cumbria

Working days/hours per week: 35 hours per week, Monday Friday, 9am 5pm

Requirements: We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

Our Vision: A UK where No good food goes to waste .

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.

Duties & Responsibilities

• Annual and on-going charity account management
• Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
• Strong skills in relationship management and networking for programme development
• Compliance and safety of charity food use
• Community engagement
• Operational support and data reporting for performance improvement
• Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
• Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

Skills & Experience Required

Essential

• Background in account management, customer service, sales or the charity sector is preferred
• Experience in community engagement and/or partnership building
• Demonstrable experience of the ability to prioritise workload and deliver to tight timescales
• Strong IT skills and ability to manage large data sets
• Proficient in Microsoft office and experience with CRM software desired
• Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region

Equity Diversity Inclusion & Belonging

We are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application Procedure

Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.