Customer Care Coordinator Location: Northampton (Office-based) Hours: 37.5 hours per week, Monday to Friday Salary: Up to 34,000 per annum (dependent on experience) About the Role We are seeking an experienced Customer Care Coordinator to join our team at our Northampton office. This is a key role within our business, acting as the main point of contact for homeowners and internal teams to ensure a high-quality customer experience throughout the aftercare period. The successful candidate will have previous experience within the housing or construction sector and a strong understanding of the customer care process within a residential development environment. Key Responsibilities Act as the primary contact for customers, managing queries and concerns in a professional and timely manner Log, track, and manage defects and aftercare issues from handover through to resolution Liaise with site teams, subcontractors, and internal departments to coordinate remedial works Arrange and manage appointments, ensuring works are completed within agreed timescales Maintain accurate records and update internal systems Ensure all customer interactions align with company standards and NHBC / warranty requirements Support the delivery of a positive customer journey and high levels of customer satisfaction About You Proven experience in a customer care role within housing or construction (essential) Strong organisational and communication skills Confident dealing with customers, subcontractors, and site teams Ability to manage multiple cases simultaneously and work to deadlines Good IT skills, with experience using CRM or defect management systems desirable A proactive, solution-focused approach What We Offer Competitive salary up to 34,000 37.5-hour working week Stable, office-based role in our Northampton location Opportunity to work with an established and growing housing developer Supportive team environment
Apr 24, 2026
Full time
Customer Care Coordinator Location: Northampton (Office-based) Hours: 37.5 hours per week, Monday to Friday Salary: Up to 34,000 per annum (dependent on experience) About the Role We are seeking an experienced Customer Care Coordinator to join our team at our Northampton office. This is a key role within our business, acting as the main point of contact for homeowners and internal teams to ensure a high-quality customer experience throughout the aftercare period. The successful candidate will have previous experience within the housing or construction sector and a strong understanding of the customer care process within a residential development environment. Key Responsibilities Act as the primary contact for customers, managing queries and concerns in a professional and timely manner Log, track, and manage defects and aftercare issues from handover through to resolution Liaise with site teams, subcontractors, and internal departments to coordinate remedial works Arrange and manage appointments, ensuring works are completed within agreed timescales Maintain accurate records and update internal systems Ensure all customer interactions align with company standards and NHBC / warranty requirements Support the delivery of a positive customer journey and high levels of customer satisfaction About You Proven experience in a customer care role within housing or construction (essential) Strong organisational and communication skills Confident dealing with customers, subcontractors, and site teams Ability to manage multiple cases simultaneously and work to deadlines Good IT skills, with experience using CRM or defect management systems desirable A proactive, solution-focused approach What We Offer Competitive salary up to 34,000 37.5-hour working week Stable, office-based role in our Northampton location Opportunity to work with an established and growing housing developer Supportive team environment
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops. Core Job Purpose: Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission. Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team. This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. Principal Accountabilities for the Core Job: Volunteer Recruitment & Onboarding Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials Maintain accurate records of all applicants and volunteers (across all roles) Volunteer Administration Maintain and update all volunteer contact details Process all volunteer expenses Using Volunteero, track volunteer participation, hours, and engagement levels Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc. Volunteer Support & Retention Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner Build strong relationships with volunteers across all teams Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week Lead on the coordination of the annual Fine Cell Work Volunteer Lunch Triage & Internal Coordination Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed Any other ad hoc administrative or organisational tasks as required The following knowledge and skills have been identified for the role: Essential knowledge, skills and experience: Experience in volunteer coordination, administration, or a similar people-focused role Strong organisational skills with attention to detail and ability to manage multiple tasks Excellent written and verbal communication skills Ability to handle sensitive information with confidentiality and professionalism Strong problem-solving skills and ability to triage and prioritise effectively Proficiency in standard office software and database systems Proactive and solution-oriented Personal attributes: Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers Excellent communication skills, both verbal and written Friendly and approachable Detail oriented Authoritative, calm, flexible and adaptable Able to work with an experienced and established team Commitment to aims and ethos of Fine Cell Work This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Apr 24, 2026
Full time
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops. Core Job Purpose: Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission. Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team. This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. Principal Accountabilities for the Core Job: Volunteer Recruitment & Onboarding Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials Maintain accurate records of all applicants and volunteers (across all roles) Volunteer Administration Maintain and update all volunteer contact details Process all volunteer expenses Using Volunteero, track volunteer participation, hours, and engagement levels Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc. Volunteer Support & Retention Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner Build strong relationships with volunteers across all teams Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week Lead on the coordination of the annual Fine Cell Work Volunteer Lunch Triage & Internal Coordination Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed Any other ad hoc administrative or organisational tasks as required The following knowledge and skills have been identified for the role: Essential knowledge, skills and experience: Experience in volunteer coordination, administration, or a similar people-focused role Strong organisational skills with attention to detail and ability to manage multiple tasks Excellent written and verbal communication skills Ability to handle sensitive information with confidentiality and professionalism Strong problem-solving skills and ability to triage and prioritise effectively Proficiency in standard office software and database systems Proactive and solution-oriented Personal attributes: Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers Excellent communication skills, both verbal and written Friendly and approachable Detail oriented Authoritative, calm, flexible and adaptable Able to work with an experienced and established team Commitment to aims and ethos of Fine Cell Work This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Apr 24, 2026
Full time
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history
Apr 24, 2026
Contractor
Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Diploma with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Diploma with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability. Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency. Gain hands-on operational experience , a deep product knowledge , and play a key part in supporting healthcare professionals with solutions that truly matter. You'll manage enquiries, process orders, and provide expert support on their product range . During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products. If you have great organisational skills , with a proactive, solutions-focused mindset , with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success. You will earn circa 27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals. If you would like to be part of a growing business with development opportunities, apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 24, 2026
Full time
As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability. Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency. Gain hands-on operational experience , a deep product knowledge , and play a key part in supporting healthcare professionals with solutions that truly matter. You'll manage enquiries, process orders, and provide expert support on their product range . During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products. If you have great organisational skills , with a proactive, solutions-focused mindset , with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success. You will earn circa 27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals. If you would like to be part of a growing business with development opportunities, apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 24, 2026
Full time
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Apr 24, 2026
Full time
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
A fantastic new permanent opportunity to join a fast paced transport and logistics company in a busy team based environment. THE ROLE: Plan and arrange Import Full Load Deliveries. Co-Ordinate with Customs Teams. Customer services/admin. Take import bookings and create in the internal software. Liaising with customers. Assist team with administrative functions. THE CANDIDATE: A confident and approachable person. A high level of organisational skills and attention to detail. Customer focused with the determination and willingness to deliver an excellent level of service. Good decision-making skills, able to evaluate, prioritise and plan while responding to quickly changing workloads. A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team. IT literate. The candidate must have a passion and right attitude to operate at a high level within a busy and dynamic department whilst maintaining a great teamwork ethic. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 24, 2026
Full time
A fantastic new permanent opportunity to join a fast paced transport and logistics company in a busy team based environment. THE ROLE: Plan and arrange Import Full Load Deliveries. Co-Ordinate with Customs Teams. Customer services/admin. Take import bookings and create in the internal software. Liaising with customers. Assist team with administrative functions. THE CANDIDATE: A confident and approachable person. A high level of organisational skills and attention to detail. Customer focused with the determination and willingness to deliver an excellent level of service. Good decision-making skills, able to evaluate, prioritise and plan while responding to quickly changing workloads. A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team. IT literate. The candidate must have a passion and right attitude to operate at a high level within a busy and dynamic department whilst maintaining a great teamwork ethic. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Sales Coordinator Location: Basildon, Essex Salary: 24,480 per annum + Monthly Bonus Hours: Monday - Friday, 9:00am - 5:00pm (flexible) Benefits: 25 days holiday + Bank Holidays, onsite parking, pension scheme We are currently seeking an organised and customer focused Sales Coordinator to support our client's growing sales and rental operations. This role is key to ensuring all rental sales and sales enquiries are processed accurately and efficiently, while delivering outstanding customer service at every touchpoint. You will play a vital part in supporting the sales and service teams, managing rental agreements from enquiry through to installation, and helping to drive departmental objectives, particularly within our expanding rental division. Key Responsibilities Manage rental enquiries from initial lead through to installation Process quotes, manage new and existing rental agreements, and follow through to completion Follow up overdue rental agreement payments Build and maintain strong relationships with existing rental customers Provide account and end-user coverage when sales staff are unavailable Process sales orders accurately and within required timeframes Arrange and coordinate equipment supply and installations for non-rental sales when required Track and manage sales orders, ensuring accuracy and timely completion Liaise effectively with customers, vendors, and internal teams to resolve issues Place and follow up service calls as required Provide administrative support to the sales and service teams Maintain and update the ERP system, ensuring customer data accuracy Conduct cold calling activities using provided records, including Local Authorities and previously trading customers Ensure all company processes, standards, and procedures are adhered to Deliver excellent customer service at all times, exceeding customer expectations Escalate complex or problematic issues to management or relevant departments Stay up to date with company products, services, and internal processes Skills & Experience Proven experience in sales support or administrative roles Experience using ERP systems Confident communicator with strong written and verbal skills Excellent attention to detail and data accuracy Strong organisational and multitasking abilities Computer literate with good working knowledge of MS Office, Excel, and CRM systems Ability to work independently and see tasks through to completion Comfortable working under pressure and meeting deadlines Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 24, 2026
Full time
Sales Coordinator Location: Basildon, Essex Salary: 24,480 per annum + Monthly Bonus Hours: Monday - Friday, 9:00am - 5:00pm (flexible) Benefits: 25 days holiday + Bank Holidays, onsite parking, pension scheme We are currently seeking an organised and customer focused Sales Coordinator to support our client's growing sales and rental operations. This role is key to ensuring all rental sales and sales enquiries are processed accurately and efficiently, while delivering outstanding customer service at every touchpoint. You will play a vital part in supporting the sales and service teams, managing rental agreements from enquiry through to installation, and helping to drive departmental objectives, particularly within our expanding rental division. Key Responsibilities Manage rental enquiries from initial lead through to installation Process quotes, manage new and existing rental agreements, and follow through to completion Follow up overdue rental agreement payments Build and maintain strong relationships with existing rental customers Provide account and end-user coverage when sales staff are unavailable Process sales orders accurately and within required timeframes Arrange and coordinate equipment supply and installations for non-rental sales when required Track and manage sales orders, ensuring accuracy and timely completion Liaise effectively with customers, vendors, and internal teams to resolve issues Place and follow up service calls as required Provide administrative support to the sales and service teams Maintain and update the ERP system, ensuring customer data accuracy Conduct cold calling activities using provided records, including Local Authorities and previously trading customers Ensure all company processes, standards, and procedures are adhered to Deliver excellent customer service at all times, exceeding customer expectations Escalate complex or problematic issues to management or relevant departments Stay up to date with company products, services, and internal processes Skills & Experience Proven experience in sales support or administrative roles Experience using ERP systems Confident communicator with strong written and verbal skills Excellent attention to detail and data accuracy Strong organisational and multitasking abilities Computer literate with good working knowledge of MS Office, Excel, and CRM systems Ability to work independently and see tasks through to completion Comfortable working under pressure and meeting deadlines Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Coordinator - Colchester Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Colchester. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms - from initial contact through to delivery click apply for full job details
Apr 24, 2026
Contractor
Customer Service Coordinator - Colchester Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Colchester. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms - from initial contact through to delivery click apply for full job details
Role: Commercial Coordinator Location: Bristol (Onsite) Salary: 30,000 per annum DOE Reporting to the Commercial Manager, the Commercial Coordinator sits at the heart of the Commercial team, acting as the face of Broadway to both customers and suppliers. They ensure customer requirements are understood internally and that supplier orders are delivered on time and in full. The role also maintains close ties with the Business Development team to stay aligned with future pipeline and strategy. Responsibilities: Managing customer communications Maintaining accurate data and systems Working closely with production teams to balance the order book and monitor delivery performance Negotiating order book changes Proactively addressing delivery risks Responding promptly to customer concerns Attending meetings and progress reviews as required Manages supplier scorecards Keeps accreditations up to date Oversees raw material receipt Handles onboarding of new suppliers, from appraisal through to system setup On the supplier side, the role covers raising and managing purchase orders for: Raw materials Sub-contract suppliers Tooling and consumables With a focus on on-time, in-full delivery, responsibilities include: Conducting regular order book reviews Mitigating risks to delivery schedules Resolving quality issues Maintaining clear communication with internal stakeholders Experience Experience managing customer communications (email, calls, account updates) Handling customer complaints and resolving delivery or quality issues Building and maintaining strong relationships with clients and internal stakeholders Leading or contributing to review meetings and progress updates Raising and managing purchase orders along with Negotiating changes to orders, schedules, or delivery expectations If suitable, please apply or contact (url removed)
Apr 24, 2026
Full time
Role: Commercial Coordinator Location: Bristol (Onsite) Salary: 30,000 per annum DOE Reporting to the Commercial Manager, the Commercial Coordinator sits at the heart of the Commercial team, acting as the face of Broadway to both customers and suppliers. They ensure customer requirements are understood internally and that supplier orders are delivered on time and in full. The role also maintains close ties with the Business Development team to stay aligned with future pipeline and strategy. Responsibilities: Managing customer communications Maintaining accurate data and systems Working closely with production teams to balance the order book and monitor delivery performance Negotiating order book changes Proactively addressing delivery risks Responding promptly to customer concerns Attending meetings and progress reviews as required Manages supplier scorecards Keeps accreditations up to date Oversees raw material receipt Handles onboarding of new suppliers, from appraisal through to system setup On the supplier side, the role covers raising and managing purchase orders for: Raw materials Sub-contract suppliers Tooling and consumables With a focus on on-time, in-full delivery, responsibilities include: Conducting regular order book reviews Mitigating risks to delivery schedules Resolving quality issues Maintaining clear communication with internal stakeholders Experience Experience managing customer communications (email, calls, account updates) Handling customer complaints and resolving delivery or quality issues Building and maintaining strong relationships with clients and internal stakeholders Leading or contributing to review meetings and progress updates Raising and managing purchase orders along with Negotiating changes to orders, schedules, or delivery expectations If suitable, please apply or contact (url removed)
Admin Co-ordinator Temporary - 13.50 per hour Monday to Friday - Office based - Appleby Magna The Admin Coordinator is responsible for managing engineer appointments and ensuring smooth communication between customers and the engineering team. This role plays a key part in delivering excellent customer service and operational efficiency. Key Responsibilities Schedule jobs for engineers based on availability and customer requirements. Act as the primary point of contact for customers regarding appointment scheduling. Ordering materials Booking engineers accommodation Organise engineer schedules and ensure timely communication of job details. Contact customers to confirm and update appointment details. Maintain accurate records of appointments and job progress in the scheduling system. Liaise with internal teams to resolve scheduling conflicts or urgent requests. Please note this is a 3 / 4 week assignment - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 24, 2026
Seasonal
Admin Co-ordinator Temporary - 13.50 per hour Monday to Friday - Office based - Appleby Magna The Admin Coordinator is responsible for managing engineer appointments and ensuring smooth communication between customers and the engineering team. This role plays a key part in delivering excellent customer service and operational efficiency. Key Responsibilities Schedule jobs for engineers based on availability and customer requirements. Act as the primary point of contact for customers regarding appointment scheduling. Ordering materials Booking engineers accommodation Organise engineer schedules and ensure timely communication of job details. Contact customers to confirm and update appointment details. Maintain accurate records of appointments and job progress in the scheduling system. Liaise with internal teams to resolve scheduling conflicts or urgent requests. Please note this is a 3 / 4 week assignment - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Apr 24, 2026
Full time
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do •Coordinate and manage daily clinic schedules to maximise efficiency •Book and manage customer appointments confidently and accurately •Welcome customers and act as the first point of contact in-store •Support smooth handovers from the testing room to the sales floor •Support and coordinate optometrist team members throughout the day •Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience •Balance clinical coordination and customer-facing activity in a fast-paced environment This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail. What You'll Get •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £180 •33 days holiday, with buy/sell options •Family & friends discounts plus free eye tests •Employee wellbeing support •Opportunities to make a global impact through the OneSight Foundation •Structured development and progression opportunities within Vision Express What We're Looking For •Highly organised with strong attention to detail •Confident, friendly and professional with excellent people skills •Emotionally intelligent and comfortable managing multiple priorities •Able to challenge and influence colleagues positively when needed •A calm, proactive communicator who keeps the customer at the centre of every decision Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most. Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
Apr 24, 2026
Full time
Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do •Coordinate and manage daily clinic schedules to maximise efficiency •Book and manage customer appointments confidently and accurately •Welcome customers and act as the first point of contact in-store •Support smooth handovers from the testing room to the sales floor •Support and coordinate optometrist team members throughout the day •Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience •Balance clinical coordination and customer-facing activity in a fast-paced environment This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail. What You'll Get •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £180 •33 days holiday, with buy/sell options •Family & friends discounts plus free eye tests •Employee wellbeing support •Opportunities to make a global impact through the OneSight Foundation •Structured development and progression opportunities within Vision Express What We're Looking For •Highly organised with strong attention to detail •Confident, friendly and professional with excellent people skills •Emotionally intelligent and comfortable managing multiple priorities •Able to challenge and influence colleagues positively when needed •A calm, proactive communicator who keeps the customer at the centre of every decision Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most. Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity's Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Apr 24, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity's Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Job Title: Regulatory Assistant (Food) Job Type: Fixed Term Contract Duration: 12 Months Work Type: Hybrid Industry: FMCG Job Location: St Albans Salary: £27,000 to £30,000 per annum Profile Regulatory Assistant Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Regulatory Assistant to support international exports across Europe. Job Role Regulatory Assistant Reporting to the Senior Regulatory Manager the Regulatory Assistant shall provide essential regulatory and technical administrative support to enable smooth export of products. The primary focus will be preparing and maintaining export technical documentation in line with EU regulatory requirements, while also supporting wider regulatory activities and ad hoc projects. Duties Regulatory Assistant • Create and maintain export documentation in line with EU regulations using the Hamilton Grant specification system • Prepare product schedules for items requiring Health Certificates, gathering information from suppliers • Support export related queries in collaboration with Customer Service teams • Respond to customer requests for technical information, including ingredients, nutrition, specifications and artwork • Contribute to ad hoc projects within the Regulatory team as required • Work closely with Customer Service, Regulatory and Central Technical teams • Liaise with manufacturing site technical teams, suppliers and customers to ensure accurate information flow Experience/Qualifications Regulatory Assistant • Food or science related degree or equivalent experience • Experience in a regulatory or specification environment • Confidence working with product specification databases • Strong administrative, organisational and communication skills Candidates who are currently a Export Compliance Assistant, International Regulatory Assistant, Export Documentation Assistant, Food Export Coordinator, Export Regulatory Affairs Assistant and Trade Compliance Assistant could be suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Apr 24, 2026
Full time
Job Title: Regulatory Assistant (Food) Job Type: Fixed Term Contract Duration: 12 Months Work Type: Hybrid Industry: FMCG Job Location: St Albans Salary: £27,000 to £30,000 per annum Profile Regulatory Assistant Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Regulatory Assistant to support international exports across Europe. Job Role Regulatory Assistant Reporting to the Senior Regulatory Manager the Regulatory Assistant shall provide essential regulatory and technical administrative support to enable smooth export of products. The primary focus will be preparing and maintaining export technical documentation in line with EU regulatory requirements, while also supporting wider regulatory activities and ad hoc projects. Duties Regulatory Assistant • Create and maintain export documentation in line with EU regulations using the Hamilton Grant specification system • Prepare product schedules for items requiring Health Certificates, gathering information from suppliers • Support export related queries in collaboration with Customer Service teams • Respond to customer requests for technical information, including ingredients, nutrition, specifications and artwork • Contribute to ad hoc projects within the Regulatory team as required • Work closely with Customer Service, Regulatory and Central Technical teams • Liaise with manufacturing site technical teams, suppliers and customers to ensure accurate information flow Experience/Qualifications Regulatory Assistant • Food or science related degree or equivalent experience • Experience in a regulatory or specification environment • Confidence working with product specification databases • Strong administrative, organisational and communication skills Candidates who are currently a Export Compliance Assistant, International Regulatory Assistant, Export Documentation Assistant, Food Export Coordinator, Export Regulatory Affairs Assistant and Trade Compliance Assistant could be suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Job Title: Shipping Coordinator Location: Inverurie Rate: 17.44 - 18.97 per hour Job Type: Contract (12 months) Hours: Full-time (Flexible start/finish times, typically office-based) The Opportunity We are currently recruiting for an experienced Shipping Coordinator to join a fast-paced and globally operating engineering business based in Inverurie. This is a key role within the organisation, supporting the safe and efficient movement of goods internationally, ensuring compliance, accuracy, and high levels of customer service at all times. Key Responsibilities Coordinate import and export shipments across air, sea, and road freight Obtain and compare freight quotations from logistics providers Prepare and manage all relevant shipping documentation including commercial invoices, BOL, AWB, CMR and MRN Liaise with customers, freight agents, and internal departments to ensure timely deliveries Ensure compliance with HMRC regulations, Incoterms and international trade requirements Coordinate collections and deliveries in line with FCA Incoterms Maintain accurate shipping registers and documentation records Monitor shipment progress and resolve any delays or issues Support production schedules by ensuring materials and equipment are delivered on time Assist with audits and inspections where required Requirements Proven experience within a shipping, logistics, or import/export coordination role Strong knowledge of customs procedures and international freight operations Familiarity with shipping documentation Understanding of Incoterms Excellent organisational and communication skills Ability to manage multiple priorities in a fast-paced environment Strong IT skills including Microsoft Office (Excel, Word, Outlook) What's on Offer Competitive hourly rate 12-month contract with potential for extension Flexible working hours Opportunity to work within a global engineering environment Supportive and collaborative team If you are an experienced Shipping or Logistics professional looking for your next opportunity, please apply today or contact us for more information. (url removed)
Apr 24, 2026
Contractor
Job Title: Shipping Coordinator Location: Inverurie Rate: 17.44 - 18.97 per hour Job Type: Contract (12 months) Hours: Full-time (Flexible start/finish times, typically office-based) The Opportunity We are currently recruiting for an experienced Shipping Coordinator to join a fast-paced and globally operating engineering business based in Inverurie. This is a key role within the organisation, supporting the safe and efficient movement of goods internationally, ensuring compliance, accuracy, and high levels of customer service at all times. Key Responsibilities Coordinate import and export shipments across air, sea, and road freight Obtain and compare freight quotations from logistics providers Prepare and manage all relevant shipping documentation including commercial invoices, BOL, AWB, CMR and MRN Liaise with customers, freight agents, and internal departments to ensure timely deliveries Ensure compliance with HMRC regulations, Incoterms and international trade requirements Coordinate collections and deliveries in line with FCA Incoterms Maintain accurate shipping registers and documentation records Monitor shipment progress and resolve any delays or issues Support production schedules by ensuring materials and equipment are delivered on time Assist with audits and inspections where required Requirements Proven experience within a shipping, logistics, or import/export coordination role Strong knowledge of customs procedures and international freight operations Familiarity with shipping documentation Understanding of Incoterms Excellent organisational and communication skills Ability to manage multiple priorities in a fast-paced environment Strong IT skills including Microsoft Office (Excel, Word, Outlook) What's on Offer Competitive hourly rate 12-month contract with potential for extension Flexible working hours Opportunity to work within a global engineering environment Supportive and collaborative team If you are an experienced Shipping or Logistics professional looking for your next opportunity, please apply today or contact us for more information. (url removed)
HR Coordinator (French-speaking) HR Coordinator for Onboarding Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) 6-month contract (initially) c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Coordinator to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee life cycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client's HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Skills and Experience: Minimum 2+ years' experience within HR Shared Services/HR Operations Proven experience managing onboarding and offboarding processes Strong working knowledge of Workday (essential) Experience using ServiceNow or similar case management systems Understanding of HR policies, compliance, and employee life cycle processes Experience handling background checks, right-to-work validation, and employment compliance Strong administrative capability with high attention to detail Confident communicator with a customer-focused approach Ability to work independently and manage workload in a structured environment Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Language Requirement: French (essential) - must be able to read and write to a professional standard Role and Responsibilities: Manage the end-to-end onboarding and offboarding processes across EMEA Produce and issue offer letters and new starter documentation Conduct and manage background checks and right-to-work compliance (including visas and work permits) Process Workday transactions, including termination activities and employee changes Act as a first point of contact for employees, managers and HR stakeholders, delivering a high level of service Maintain accurate HR records, reports and documentation, including changes to start dates and contract addendums Liaise with payroll, global mobility and wider HR teams to ensure smooth employee transitions Support monthly payroll preparation and resolve related queries Use ServiceNow (or similar HRSM tools) to manage cases and track queries Identify process improvements and contribute to SOP updates and optimisation Ensure full compliance with data protection and HR governance standards Applications: Please contact Edward Laing here at ISR Recruitment to learn more about working as an Onboarding HR Coordinator (French-speaking) for a global organisation based in the Uxbridge area of West London
Apr 24, 2026
Contractor
HR Coordinator (French-speaking) HR Coordinator for Onboarding Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) 6-month contract (initially) c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Coordinator to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee life cycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client's HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Skills and Experience: Minimum 2+ years' experience within HR Shared Services/HR Operations Proven experience managing onboarding and offboarding processes Strong working knowledge of Workday (essential) Experience using ServiceNow or similar case management systems Understanding of HR policies, compliance, and employee life cycle processes Experience handling background checks, right-to-work validation, and employment compliance Strong administrative capability with high attention to detail Confident communicator with a customer-focused approach Ability to work independently and manage workload in a structured environment Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Language Requirement: French (essential) - must be able to read and write to a professional standard Role and Responsibilities: Manage the end-to-end onboarding and offboarding processes across EMEA Produce and issue offer letters and new starter documentation Conduct and manage background checks and right-to-work compliance (including visas and work permits) Process Workday transactions, including termination activities and employee changes Act as a first point of contact for employees, managers and HR stakeholders, delivering a high level of service Maintain accurate HR records, reports and documentation, including changes to start dates and contract addendums Liaise with payroll, global mobility and wider HR teams to ensure smooth employee transitions Support monthly payroll preparation and resolve related queries Use ServiceNow (or similar HRSM tools) to manage cases and track queries Identify process improvements and contribute to SOP updates and optimisation Ensure full compliance with data protection and HR governance standards Applications: Please contact Edward Laing here at ISR Recruitment to learn more about working as an Onboarding HR Coordinator (French-speaking) for a global organisation based in the Uxbridge area of West London
