Facilities Administrator Manchester City Centre Full-time, Temporary (40 hours per week, Monday Friday) £13.45 per hour Benefits About the Role We are seeking a proactive and organised Facilities Administrator to support the delivery of facilities management services across a portfolio of buildings in Manchester City Centre. Working closely with the Facilities Manager and wider team, you will help ensure that all planned and reactive maintenance activities are carried out efficiently, professionally, and in line with company standards. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident liaising with stakeholders at all levels. Key Responsibilities Provide administrative support and coordination for facilities management services delivered by both in-house teams and external contractors. Ensure all parties understand the importance of timely completion of works. Build and maintain effective working relationships with stakeholders and key contractors. Support budget awareness by helping ensure services are delivered within financial constraints and represent best value. Raise accurate purchase orders in a timely manner. Collate compliance and service records across multiple sites in line with legislation and company policy. Maintain and update SharePoint and ensure filing systems are robust and easy to use. Act as a coordinator for external subcontracted works. Carry out any other tasks reasonably requested by management within your area of competence. Key Skills & Qualifications Excellent communication skills with the ability to engage professionally with stakeholders at all levels. Flexible attitude with a willingness to undertake training and support team development. Strong IT skills, including Microsoft Office and systems such as Fixflow. Confident interpersonal skills with the ability to influence effectively. Smart, presentable, resilient, and comfortable working under pressure to meet deadlines. Proactive, adaptable, and able to respond positively to issues as they arise. Strong team player with a collaborative and problem-solving mindset. Willingness to travel occasionally to apartment blocks as required. Why This Role? £13.45ph Holiday pay Pension 40 - hour working week Temporary role could be a permanent opportunity Manchester city centre based Interested? If this sounds like the kind of opportunity you d like to explore, apply now or get in touch for a confidential conversation. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Apr 28, 2026
Seasonal
Facilities Administrator Manchester City Centre Full-time, Temporary (40 hours per week, Monday Friday) £13.45 per hour Benefits About the Role We are seeking a proactive and organised Facilities Administrator to support the delivery of facilities management services across a portfolio of buildings in Manchester City Centre. Working closely with the Facilities Manager and wider team, you will help ensure that all planned and reactive maintenance activities are carried out efficiently, professionally, and in line with company standards. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident liaising with stakeholders at all levels. Key Responsibilities Provide administrative support and coordination for facilities management services delivered by both in-house teams and external contractors. Ensure all parties understand the importance of timely completion of works. Build and maintain effective working relationships with stakeholders and key contractors. Support budget awareness by helping ensure services are delivered within financial constraints and represent best value. Raise accurate purchase orders in a timely manner. Collate compliance and service records across multiple sites in line with legislation and company policy. Maintain and update SharePoint and ensure filing systems are robust and easy to use. Act as a coordinator for external subcontracted works. Carry out any other tasks reasonably requested by management within your area of competence. Key Skills & Qualifications Excellent communication skills with the ability to engage professionally with stakeholders at all levels. Flexible attitude with a willingness to undertake training and support team development. Strong IT skills, including Microsoft Office and systems such as Fixflow. Confident interpersonal skills with the ability to influence effectively. Smart, presentable, resilient, and comfortable working under pressure to meet deadlines. Proactive, adaptable, and able to respond positively to issues as they arise. Strong team player with a collaborative and problem-solving mindset. Willingness to travel occasionally to apartment blocks as required. Why This Role? £13.45ph Holiday pay Pension 40 - hour working week Temporary role could be a permanent opportunity Manchester city centre based Interested? If this sounds like the kind of opportunity you d like to explore, apply now or get in touch for a confidential conversation. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
E L Recruitment Solutions Limited
Grimsby, Lincolnshire
Customs Clearance Broker The company is a leading shipping and freight forwarding business, specialising in direct services to Scandinavia, as well as mainland Europe, and are currently looking an experienced Customs Coordinator to join their team. Customs Co-ordinator Role description: Completing Import & Export Customs Clearances Completing NCTS Transit System T-Forms Using related software such as D click apply for full job details
Apr 28, 2026
Full time
Customs Clearance Broker The company is a leading shipping and freight forwarding business, specialising in direct services to Scandinavia, as well as mainland Europe, and are currently looking an experienced Customs Coordinator to join their team. Customs Co-ordinator Role description: Completing Import & Export Customs Clearances Completing NCTS Transit System T-Forms Using related software such as D click apply for full job details
Customer Service Coordinator (Supply Chain) Lincoln On-site £28-35,000 Customer Service Coordinator (Supply Chain) Salary: £28,000 to £35,000 depending on experience, plus benefits Location: Lincoln - on-site This role sits right at the centre of the operation, and you feel it when it is done well. As Customer Service Coordinator, you will take ownership of customer orders from the moment they come in through to the point they are received by the customer. It is a B2B environment, and customers expect accuracy, professionalism and follow-through every time. Your day will involve receiving customer orders, entering and maintaining data on SAP, and making sure contractual terms and pricing clauses are applied correctly. You will be the person who notices when something does not look right and takes the time to sort it properly, rather than letting it roll on and become a bigger issue later. You will work closely with internal operational teams across planning, logistics, warehouse and the wider supply chain to coordinate activity and organise deliveries. It is a collaborative, office-based team of eight, led by an experienced operational manager who values people who are reliable and supportive of one another, especially when things get busy. This is a high volume role and the pace can be demanding. Deadlines are tight, contracts can be complex and customers will not hesitate to challenge when they need clarity or reassurance. It suits someone who stays calm under pressure, pays attention to detail and enjoys solving problems properly. You do not need to be loud or flashy, just quietly confident, commercially aware and genuinely customer focused. You will need strong IT skills and to be comfortable working with systems and data. Experience using SAP or a similar ERP system will make the transition easier, but what matters most is judgement, organisation and the ability to keep control when the workload is heavy. In return, you will be trusted with real responsibility in a role that genuinely matters, supported by a team that works together and does not pass problems around. The salary sits between £28,000 and £35,000 depending on experience, with a benefits package that reflects the importance of the role. If you like structure, ownership and being the person who keeps everything moving when pressure is on, then apply now or contact Will Taylor at Hays in Lincoln. #
Apr 28, 2026
Full time
Customer Service Coordinator (Supply Chain) Lincoln On-site £28-35,000 Customer Service Coordinator (Supply Chain) Salary: £28,000 to £35,000 depending on experience, plus benefits Location: Lincoln - on-site This role sits right at the centre of the operation, and you feel it when it is done well. As Customer Service Coordinator, you will take ownership of customer orders from the moment they come in through to the point they are received by the customer. It is a B2B environment, and customers expect accuracy, professionalism and follow-through every time. Your day will involve receiving customer orders, entering and maintaining data on SAP, and making sure contractual terms and pricing clauses are applied correctly. You will be the person who notices when something does not look right and takes the time to sort it properly, rather than letting it roll on and become a bigger issue later. You will work closely with internal operational teams across planning, logistics, warehouse and the wider supply chain to coordinate activity and organise deliveries. It is a collaborative, office-based team of eight, led by an experienced operational manager who values people who are reliable and supportive of one another, especially when things get busy. This is a high volume role and the pace can be demanding. Deadlines are tight, contracts can be complex and customers will not hesitate to challenge when they need clarity or reassurance. It suits someone who stays calm under pressure, pays attention to detail and enjoys solving problems properly. You do not need to be loud or flashy, just quietly confident, commercially aware and genuinely customer focused. You will need strong IT skills and to be comfortable working with systems and data. Experience using SAP or a similar ERP system will make the transition easier, but what matters most is judgement, organisation and the ability to keep control when the workload is heavy. In return, you will be trusted with real responsibility in a role that genuinely matters, supported by a team that works together and does not pass problems around. The salary sits between £28,000 and £35,000 depending on experience, with a benefits package that reflects the importance of the role. If you like structure, ownership and being the person who keeps everything moving when pressure is on, then apply now or contact Will Taylor at Hays in Lincoln. #
Job Title Associate Director of Transfer Admission Department Admissions Online Recruitment Worker Type Regular Pay Type Position Salary Minimum $62,000 Position Salary Maximum $75,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-03-30 Job Description Summary The Associate Director will provide leadership and direction on assigned programs and projects, ensuring that overall strategies and efforts align with and support the larger strategic vision, plans, and goals of the Office of Admission. Serving on the online and transfer leadership team, the Associate Director will directly supervise FT and/or PT Admission Counselors and/or Assistant Directors regarding transfer admission programming. This position will also develop and oversee training and professional development for admission staff to ensure knowledge, understanding, and excellent execution of projects or aspects of the work under the Associate Director's purview. The position will be responsible for directing and evaluating assigned recruitment strategies and initiatives, and will provide ongoing assessment, management, and recommendations for senior admission leadership. The position also includes responsibility for directly serving prospective transfer, visiting, non-degree, and relocating students, completing general admission counseling duties such as application review, admission presentations, and admission special events. Job Description E ssential Duties and Responsibilities: Manage and participate in all aspects of the domestic transfer, non-degree, and transient admission processes including application review, scholarship awarding, and outreach for Oxford, regionals, and online undergraduate programs, while ensuring that these are effectively streamlined and collaborative. (25%) Formulate recruitment strategies, plans, and goals for transfer student recruitment based on demographic analyses, market research, and other admission data and monitor transfer admission activity in critical markets; prepare statistical reports and analyses; coordinate recruitment activities to include four to six weeks of primarily local and regional travel with evening and weekend work expected. (15 %) Provide supervision, leadership and mentoring to assigned direct and indirect reports, ensuring adherence to office and institutional policies and procedures, conduct bi-weekly meetings, prepare monthly update reports, monitor the progress of enrollment trends, projects, and programming, and assist with the development and creation of strategic recruitment plans for targeted student populations in existing markets. (15%) Organize, coordinate, and manage on-campus, virtual and off-campus transfer student recruitment events and transfer coordinator/counselor programs; aimed at building and strengthening relationships and those created to support the overall transfer goals (10%) Serve as the lead regarding transfer student recruitment and enrollment; provide insight, direction, and feedback and ensure the alignment of all efforts with the broad recruitment and yield strategies for transfer student enrollment. Responsible for all-staff training and monitoring of transfer, non-degree, visiting and relocating admission procedures, and policies. Responsible for preparing weekly and annual reports for all efforts. (10%) Develop working knowledge of Miami University programs, opportunities, and policies; communicate information about the Miami brand, experience, and outcomes, along with admission policies and procedures, to prospective students, families, community college faculty and staff, community-based organizations, and alumni volunteers. (5%) Manage the development of a transfer student recruitment plan, including the training, development, and tracking of key performance indicators. Responsible for training the team and campus partners accordingly, providing opportunities for mentoring and strategy sessions, and helping develop a problem-solving approach to monitoring and responding to enrollment trends. (10%) Responsible for covering regularly scheduled counselor on duty sessions. (5%) Participate in professional organizational and professional development activities within the region. Other duties as assigned. (5%) Minimum Qualifications: Bachelor's Degree and 3 years of experience in admission, higher education or a related field. Preferred Qualifications: Master's Degree and 5 years of experience in admission, higher education or a related field. Experience working with data for strategic decision-making. Familiarity with Slate and working with other relational databases. Supervisory Experience. Required Knowledge, Skills, and Abilities: Candidates must be politically savvy and diplomatic. Possess exceptional written and oral communication skills, have a proven record of developing relationships and building rapport with internal and external constituencies, and demonstrate the ability to successfully manage a staff to ensure a climate of collaboration and teamwork, while encouraging professional development and continued improvement at the same time. Must be able to provide leadership and mentoring, but work independently and handle multiple tasks simultaneously, as well. Additional Position Information (if applicable) Required Application Documents resume and cover letter Special Instructions (if applicable) none Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains
Apr 28, 2026
Full time
Job Title Associate Director of Transfer Admission Department Admissions Online Recruitment Worker Type Regular Pay Type Position Salary Minimum $62,000 Position Salary Maximum $75,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-03-30 Job Description Summary The Associate Director will provide leadership and direction on assigned programs and projects, ensuring that overall strategies and efforts align with and support the larger strategic vision, plans, and goals of the Office of Admission. Serving on the online and transfer leadership team, the Associate Director will directly supervise FT and/or PT Admission Counselors and/or Assistant Directors regarding transfer admission programming. This position will also develop and oversee training and professional development for admission staff to ensure knowledge, understanding, and excellent execution of projects or aspects of the work under the Associate Director's purview. The position will be responsible for directing and evaluating assigned recruitment strategies and initiatives, and will provide ongoing assessment, management, and recommendations for senior admission leadership. The position also includes responsibility for directly serving prospective transfer, visiting, non-degree, and relocating students, completing general admission counseling duties such as application review, admission presentations, and admission special events. Job Description E ssential Duties and Responsibilities: Manage and participate in all aspects of the domestic transfer, non-degree, and transient admission processes including application review, scholarship awarding, and outreach for Oxford, regionals, and online undergraduate programs, while ensuring that these are effectively streamlined and collaborative. (25%) Formulate recruitment strategies, plans, and goals for transfer student recruitment based on demographic analyses, market research, and other admission data and monitor transfer admission activity in critical markets; prepare statistical reports and analyses; coordinate recruitment activities to include four to six weeks of primarily local and regional travel with evening and weekend work expected. (15 %) Provide supervision, leadership and mentoring to assigned direct and indirect reports, ensuring adherence to office and institutional policies and procedures, conduct bi-weekly meetings, prepare monthly update reports, monitor the progress of enrollment trends, projects, and programming, and assist with the development and creation of strategic recruitment plans for targeted student populations in existing markets. (15%) Organize, coordinate, and manage on-campus, virtual and off-campus transfer student recruitment events and transfer coordinator/counselor programs; aimed at building and strengthening relationships and those created to support the overall transfer goals (10%) Serve as the lead regarding transfer student recruitment and enrollment; provide insight, direction, and feedback and ensure the alignment of all efforts with the broad recruitment and yield strategies for transfer student enrollment. Responsible for all-staff training and monitoring of transfer, non-degree, visiting and relocating admission procedures, and policies. Responsible for preparing weekly and annual reports for all efforts. (10%) Develop working knowledge of Miami University programs, opportunities, and policies; communicate information about the Miami brand, experience, and outcomes, along with admission policies and procedures, to prospective students, families, community college faculty and staff, community-based organizations, and alumni volunteers. (5%) Manage the development of a transfer student recruitment plan, including the training, development, and tracking of key performance indicators. Responsible for training the team and campus partners accordingly, providing opportunities for mentoring and strategy sessions, and helping develop a problem-solving approach to monitoring and responding to enrollment trends. (10%) Responsible for covering regularly scheduled counselor on duty sessions. (5%) Participate in professional organizational and professional development activities within the region. Other duties as assigned. (5%) Minimum Qualifications: Bachelor's Degree and 3 years of experience in admission, higher education or a related field. Preferred Qualifications: Master's Degree and 5 years of experience in admission, higher education or a related field. Experience working with data for strategic decision-making. Familiarity with Slate and working with other relational databases. Supervisory Experience. Required Knowledge, Skills, and Abilities: Candidates must be politically savvy and diplomatic. Possess exceptional written and oral communication skills, have a proven record of developing relationships and building rapport with internal and external constituencies, and demonstrate the ability to successfully manage a staff to ensure a climate of collaboration and teamwork, while encouraging professional development and continued improvement at the same time. Must be able to provide leadership and mentoring, but work independently and handle multiple tasks simultaneously, as well. Additional Position Information (if applicable) Required Application Documents resume and cover letter Special Instructions (if applicable) none Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains
Freight Coordinator 26,000 to 30,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, Bonus, 31 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. A highly established, leading freight forwarding business who are expanding their air freight team in recruiting for a freight coordinator to join their team. Providing customer excellence and holding fantastic company values which include sustainability, joining this team orientated, employee focused business will not disappoint you. Working within an air freight department as a freight coordinator part of 4 with the full support of a team leader and supervisor, this opportunity will see you : Tracking and maintaining smooth running of freight process Accurate data entry of freight information Client and vendor invoicing Client contact updating on delivery and rapport building General department administration The successful freight coordinator will have a need to hold an administrative or customer services background, be proficient within the use of Microsoft programs and be confident in picking up new packages. It would be beneficial to hold current CRM system experience but full training will be provided within their bespoke system. Previous freight industry experience would be beneficial but not essential. This freight coordinator opportunity would be an excellent role for someone holding air freight, import / export coordinator, freight coordinator or freight forwarder experience. All freight, Transport and customs experience will be considered. Customer services experience will also be consider where you will be given full training and investment. This opportunity working within freight coordination will see you working within an office of 80 employees with the full support of experienced freight individuals and direct line managers who is career served within freight forwarding. Offering future chance of progression, this is the chance to join a career focused business which will give you training, stability and a fantastic team culture. Benefits include : Full training from day one and further on-going training and development opportunities Year end bonus Company shares scheme Health insurance Pension Work from home 2 days per month 31 days holiday including bank holidays Company events Apply today for your immediate consideration or apply direct to (url removed) For further information, please call Richard Hughes on (phone number removed) or (phone number removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Apr 28, 2026
Full time
Freight Coordinator 26,000 to 30,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, Bonus, 31 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. A highly established, leading freight forwarding business who are expanding their air freight team in recruiting for a freight coordinator to join their team. Providing customer excellence and holding fantastic company values which include sustainability, joining this team orientated, employee focused business will not disappoint you. Working within an air freight department as a freight coordinator part of 4 with the full support of a team leader and supervisor, this opportunity will see you : Tracking and maintaining smooth running of freight process Accurate data entry of freight information Client and vendor invoicing Client contact updating on delivery and rapport building General department administration The successful freight coordinator will have a need to hold an administrative or customer services background, be proficient within the use of Microsoft programs and be confident in picking up new packages. It would be beneficial to hold current CRM system experience but full training will be provided within their bespoke system. Previous freight industry experience would be beneficial but not essential. This freight coordinator opportunity would be an excellent role for someone holding air freight, import / export coordinator, freight coordinator or freight forwarder experience. All freight, Transport and customs experience will be considered. Customer services experience will also be consider where you will be given full training and investment. This opportunity working within freight coordination will see you working within an office of 80 employees with the full support of experienced freight individuals and direct line managers who is career served within freight forwarding. Offering future chance of progression, this is the chance to join a career focused business which will give you training, stability and a fantastic team culture. Benefits include : Full training from day one and further on-going training and development opportunities Year end bonus Company shares scheme Health insurance Pension Work from home 2 days per month 31 days holiday including bank holidays Company events Apply today for your immediate consideration or apply direct to (url removed) For further information, please call Richard Hughes on (phone number removed) or (phone number removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
LERO Volunteer Coordinator Location: Nottinghamshire Salary : £28,000 per annum Vacancy Type: Permanent, Full Time Closing date: 25th May 2026 Help build something that matters. We re looking for an energetic, organised and people-focused LERO Volunteer Coordinator to help grow an independent Lived Experience Recovery Organisation (LERO) in Nottinghamshire. This is a full-time role working 35 hours per week, based in Nottinghamshire with travel across the county. This is an exciting opportunity to support a movement shaped by people with lived experience of recovery, creating stronger communities, improving access to services, and driving positive change across drug and alcohol support services. You ll play a key role in helping the LERO become a sustainable, independent organisation within three years. What is LERO? LERO is rooted in its community and led by the voices of those with lived experience. Everything is built through co-design, collaboration and partnership. The LERO focuses on three key priorities: Peer Support building recovery communities through activities, events and mutual support Advocacy improving access to services and amplifying lived experience voices Quality helping improve accessibility and standards across services in Nottinghamshire What you ll be doing You ll lead on coordinating volunteers and supporting the Leadership Committee to thrive. Key responsibilities include: Recruiting, onboarding, training and supporting volunteers Coordinating the Leadership Committee and Community Engagement Worker Helping shape policies, structures and systems for the organisation Building strong relationships with partners, commissioners and stakeholders Monitoring performance, reporting progress and meeting KPIs Overseeing compliance including GDPR, DBS and safer recruitment processes Coordinating training opportunities, including recognised qualifications Promoting the LERO across meetings, events and networks What we re looking for Passionate about recovery, inclusion and community empowerment Experienced in volunteer coordination, community development or similar roles A confident relationship-builder with excellent communication skills Highly organised and able to manage multiple priorities Comfortable working independently while supporting others to lead Motivated by creating long-term social impact This is more than a job, it s a chance to help create a lasting, community-led organisation that changes lives across Nottinghamshire. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Apr 28, 2026
Full time
LERO Volunteer Coordinator Location: Nottinghamshire Salary : £28,000 per annum Vacancy Type: Permanent, Full Time Closing date: 25th May 2026 Help build something that matters. We re looking for an energetic, organised and people-focused LERO Volunteer Coordinator to help grow an independent Lived Experience Recovery Organisation (LERO) in Nottinghamshire. This is a full-time role working 35 hours per week, based in Nottinghamshire with travel across the county. This is an exciting opportunity to support a movement shaped by people with lived experience of recovery, creating stronger communities, improving access to services, and driving positive change across drug and alcohol support services. You ll play a key role in helping the LERO become a sustainable, independent organisation within three years. What is LERO? LERO is rooted in its community and led by the voices of those with lived experience. Everything is built through co-design, collaboration and partnership. The LERO focuses on three key priorities: Peer Support building recovery communities through activities, events and mutual support Advocacy improving access to services and amplifying lived experience voices Quality helping improve accessibility and standards across services in Nottinghamshire What you ll be doing You ll lead on coordinating volunteers and supporting the Leadership Committee to thrive. Key responsibilities include: Recruiting, onboarding, training and supporting volunteers Coordinating the Leadership Committee and Community Engagement Worker Helping shape policies, structures and systems for the organisation Building strong relationships with partners, commissioners and stakeholders Monitoring performance, reporting progress and meeting KPIs Overseeing compliance including GDPR, DBS and safer recruitment processes Coordinating training opportunities, including recognised qualifications Promoting the LERO across meetings, events and networks What we re looking for Passionate about recovery, inclusion and community empowerment Experienced in volunteer coordination, community development or similar roles A confident relationship-builder with excellent communication skills Highly organised and able to manage multiple priorities Comfortable working independently while supporting others to lead Motivated by creating long-term social impact This is more than a job, it s a chance to help create a lasting, community-led organisation that changes lives across Nottinghamshire. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Travel Plan Coordinator / Assistant Norwich 27,000 - 42,000 (flexible based on experience) Hybrid Working Overview My client is seeking a motivated and detail-oriented Travel Plan Coordinator / Assistant to join a growing transport and planning consultancy. This is an exciting opportunity to play a pivotal role in delivering travel plans that promote sustainable travel behaviour and meet planning obligations. This position has become available due to increased project demand and a recent team departure, making it a critical hire within a close-knit team of professionals. If you are passionate about sustainability and eager to make a tangible difference, we encourage you to apply. Most importantly, my client is seeking someone who is: Passionate about sustainability and behaviour change. Motivated to make a meaningful impact. Eager to learn and grow within the role. Benefits Competitive salary ranging from 27,000 to 42,000, depending on experience. Flexible hybrid working arrangement (initially office-based for onboarding, transitioning to 2 days WFH). Opportunity to work in a supportive and collaborative team environment. Professional development opportunities to enhance your skills and career growth. The chance to contribute to meaningful projects that promote sustainability and positive change. Day-to-Day Your typical day will involve: Collaborating with team members to develop and implement travel plans. Liaising with local authorities, developers, and other stakeholders to ensure compliance with planning conditions. Analysing data and preparing reports to support travel plan initiatives. Creating engaging materials to promote sustainable travel options. Participating in team meetings and contributing to the overall success of the consultancy. Responsibilities As a Travel Plan Coordinator, you will: Support the delivery of travel plans for new developments, ensuring compliance with planning obligations. Coordinate planning-related documentation to meet local authority requirements. Engage with stakeholders to promote sustainable travel options and behaviour change initiatives. Assist in encouraging the use of public transport, cycling, walking, and other sustainable travel modes. Produce high-quality reports and materials for client submissions and internal use. This role requires a combination of technical understanding, organisational skills, and effective communication, rather than being purely analytical or design-focused. Qualifications Some experience or understanding of the UK planning system and planning conditions. Strong attention to detail and excellent organisational skills. Proficiency in using Excel for data handling. Exposure to Adobe tools (InDesign, Illustrator, Photoshop) for report production (beneficial but not essential). Familiarity with transport planning software (e.g., PRICS or similar) is a plus. If you are ready to take the next step in your career and are passionate about making a difference in the transport and planning sector, we would love to hear from you. Apply now to take the first step of joining a dynamic team and help shape the future of sustainable travel.
Apr 28, 2026
Full time
Travel Plan Coordinator / Assistant Norwich 27,000 - 42,000 (flexible based on experience) Hybrid Working Overview My client is seeking a motivated and detail-oriented Travel Plan Coordinator / Assistant to join a growing transport and planning consultancy. This is an exciting opportunity to play a pivotal role in delivering travel plans that promote sustainable travel behaviour and meet planning obligations. This position has become available due to increased project demand and a recent team departure, making it a critical hire within a close-knit team of professionals. If you are passionate about sustainability and eager to make a tangible difference, we encourage you to apply. Most importantly, my client is seeking someone who is: Passionate about sustainability and behaviour change. Motivated to make a meaningful impact. Eager to learn and grow within the role. Benefits Competitive salary ranging from 27,000 to 42,000, depending on experience. Flexible hybrid working arrangement (initially office-based for onboarding, transitioning to 2 days WFH). Opportunity to work in a supportive and collaborative team environment. Professional development opportunities to enhance your skills and career growth. The chance to contribute to meaningful projects that promote sustainability and positive change. Day-to-Day Your typical day will involve: Collaborating with team members to develop and implement travel plans. Liaising with local authorities, developers, and other stakeholders to ensure compliance with planning conditions. Analysing data and preparing reports to support travel plan initiatives. Creating engaging materials to promote sustainable travel options. Participating in team meetings and contributing to the overall success of the consultancy. Responsibilities As a Travel Plan Coordinator, you will: Support the delivery of travel plans for new developments, ensuring compliance with planning obligations. Coordinate planning-related documentation to meet local authority requirements. Engage with stakeholders to promote sustainable travel options and behaviour change initiatives. Assist in encouraging the use of public transport, cycling, walking, and other sustainable travel modes. Produce high-quality reports and materials for client submissions and internal use. This role requires a combination of technical understanding, organisational skills, and effective communication, rather than being purely analytical or design-focused. Qualifications Some experience or understanding of the UK planning system and planning conditions. Strong attention to detail and excellent organisational skills. Proficiency in using Excel for data handling. Exposure to Adobe tools (InDesign, Illustrator, Photoshop) for report production (beneficial but not essential). Familiarity with transport planning software (e.g., PRICS or similar) is a plus. If you are ready to take the next step in your career and are passionate about making a difference in the transport and planning sector, we would love to hear from you. Apply now to take the first step of joining a dynamic team and help shape the future of sustainable travel.
Community Engagement Worker - Part Time Location: Nottinghamshire Salary : £20,640 per annum Vacancy Type: Permanent, Part Time Closing date: 25th May 2026 Are you passionate about people, recovery, and creating communities where lived experience leads the way? We re looking for an energetic and compassionate Community Engagement Worker to join our team in Nottinghamshire, with travel across the county. This is a part-time role working 28 hours per week and offers an exciting opportunity to help grow Nottinghamshire s Lived Experience Recovery Organisation (LERO). You ll be part of something meaningful, supporting a thriving, inclusive recovery community built on peer support, advocacy, and quality improvement. About the Role You ll play a key role in connecting people, strengthening partnerships, and supporting volunteers to make a real difference across Nottinghamshire. Working closely with the Volunteer Coordinator and Leadership Committee, you ll help shape the future of the LERO as it works towards becoming an independent, sustainable organisation. What You ll Be Doing Build relationships with individuals, community groups, and partner organisations Recruit, support, and motivate volunteers throughout their journey Help deliver peer-led groups, recovery activities, and community events Promote local support services, resources, and self-help networks Support volunteer training opportunities, including qualifications Represent the LERO at meetings, forums, and community events Maintain accurate records, reports, and volunteer data Gather feedback, stories, and outcomes to show impact Help create safe, inclusive, and welcoming spaces for everyone What We re Looking For A people person with excellent communication and relationship-building skills Passion for recovery, inclusion, and community empowerment Experience supporting volunteers, service users, or community projects Organised and confident managing records, admin, and multiple priorities Able to work independently and collaboratively as part of a team Understanding of safeguarding, equality, confidentiality, and professional boundaries Lived experience or understanding of recovery communities is highly valued This is more than just a job, it s a chance to be part of a service led by lived experience and help shape a growing organisation with genuine community impact. You ll join a supportive team, access development opportunities, enjoy flexible part-time hours, and play a direct role in changing lives across Nottinghamshire. If you re ready to build connections, inspire others, and help grow recovery communities across Nottinghamshire, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Apr 28, 2026
Full time
Community Engagement Worker - Part Time Location: Nottinghamshire Salary : £20,640 per annum Vacancy Type: Permanent, Part Time Closing date: 25th May 2026 Are you passionate about people, recovery, and creating communities where lived experience leads the way? We re looking for an energetic and compassionate Community Engagement Worker to join our team in Nottinghamshire, with travel across the county. This is a part-time role working 28 hours per week and offers an exciting opportunity to help grow Nottinghamshire s Lived Experience Recovery Organisation (LERO). You ll be part of something meaningful, supporting a thriving, inclusive recovery community built on peer support, advocacy, and quality improvement. About the Role You ll play a key role in connecting people, strengthening partnerships, and supporting volunteers to make a real difference across Nottinghamshire. Working closely with the Volunteer Coordinator and Leadership Committee, you ll help shape the future of the LERO as it works towards becoming an independent, sustainable organisation. What You ll Be Doing Build relationships with individuals, community groups, and partner organisations Recruit, support, and motivate volunteers throughout their journey Help deliver peer-led groups, recovery activities, and community events Promote local support services, resources, and self-help networks Support volunteer training opportunities, including qualifications Represent the LERO at meetings, forums, and community events Maintain accurate records, reports, and volunteer data Gather feedback, stories, and outcomes to show impact Help create safe, inclusive, and welcoming spaces for everyone What We re Looking For A people person with excellent communication and relationship-building skills Passion for recovery, inclusion, and community empowerment Experience supporting volunteers, service users, or community projects Organised and confident managing records, admin, and multiple priorities Able to work independently and collaboratively as part of a team Understanding of safeguarding, equality, confidentiality, and professional boundaries Lived experience or understanding of recovery communities is highly valued This is more than just a job, it s a chance to be part of a service led by lived experience and help shape a growing organisation with genuine community impact. You ll join a supportive team, access development opportunities, enjoy flexible part-time hours, and play a direct role in changing lives across Nottinghamshire. If you re ready to build connections, inspire others, and help grow recovery communities across Nottinghamshire, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Junior Marine HR Coordinator Offshore Wind Industry Location: Norwich Salary : Competitive Vacancy Type: Permanent, Full time Ready to take your first steps in the renewable industry and help drive the green energy transition? Cadeler is on a growth journey and people are the key to success. We are offering a unique Junior Marine HR Coordinator position where you will be a part of a large team that manages the movement of the Marine personnel that operate our large fleet of jack-up vessels. Cadeler is the global partner in offshore wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we! You will be joining us in our brand-new Norwich office, working alongside a friendly and energetic team in a great environment to start and grow your career. We have created a workplace where you can feel comfortable and supported, complete with an on-site gym, daily lunch options, drinks (great coffee and sodas), and a Friday brunch to wrap up the week together. Who are we looking for, and what will you do? We are looking for a proactive and service-minded colleague to become a part of our Marine HR team. You will be working closely with experienced Marine HR professionals and will be crucial in supporting the day-to-day operations. This role gives you a great opportunity to gain hands on experience in a global and dynamic environment. You will gain insight and experience in the daily tasks of managing vessels personnel, and your main responsibility will be to support all core aspects of the department. Responsibilities will include: Uploading and maintaining seafarer certification across internal and external systems Setting up new marine colleagues in all relevant systems Helping manage and track seafarer certification together with the Training team Getting involved in day-to-day Marine HR tasks and processes Assisting with Marine Payroll activities Working with the Logistics team on seafarer planning and travel arrangements Playing a part in implementing a new IT system within the department Being a part of the Cadeler community also means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations will be imperative in your daily work as you will always operate with the safety of our people and the planet as your main priority. The work environment is very important to us, and the right candidate will be one who can contribute to a social atmosphere in the team. We are happy to see many of the following skills and qualifications: You are curious and eager to learn about Marine HR processes and the Maritime industry. Strong digital flair and interest in optimizing and automating processes Structured, detail-oriented, and able to meet deadlines Service-minded, proactive, and full of initiative and ideas Excellent IT skills, proficient with MS Office applications Proficient in English (speech and writing) Good communication skills This is our wish list, but candidates with different competences and talents will be taken into consideration, and a personal match is the most important to us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Turbine Generator (WTG) installation vessels. To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to our website to complete your application.
Apr 27, 2026
Full time
Junior Marine HR Coordinator Offshore Wind Industry Location: Norwich Salary : Competitive Vacancy Type: Permanent, Full time Ready to take your first steps in the renewable industry and help drive the green energy transition? Cadeler is on a growth journey and people are the key to success. We are offering a unique Junior Marine HR Coordinator position where you will be a part of a large team that manages the movement of the Marine personnel that operate our large fleet of jack-up vessels. Cadeler is the global partner in offshore wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we! You will be joining us in our brand-new Norwich office, working alongside a friendly and energetic team in a great environment to start and grow your career. We have created a workplace where you can feel comfortable and supported, complete with an on-site gym, daily lunch options, drinks (great coffee and sodas), and a Friday brunch to wrap up the week together. Who are we looking for, and what will you do? We are looking for a proactive and service-minded colleague to become a part of our Marine HR team. You will be working closely with experienced Marine HR professionals and will be crucial in supporting the day-to-day operations. This role gives you a great opportunity to gain hands on experience in a global and dynamic environment. You will gain insight and experience in the daily tasks of managing vessels personnel, and your main responsibility will be to support all core aspects of the department. Responsibilities will include: Uploading and maintaining seafarer certification across internal and external systems Setting up new marine colleagues in all relevant systems Helping manage and track seafarer certification together with the Training team Getting involved in day-to-day Marine HR tasks and processes Assisting with Marine Payroll activities Working with the Logistics team on seafarer planning and travel arrangements Playing a part in implementing a new IT system within the department Being a part of the Cadeler community also means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations will be imperative in your daily work as you will always operate with the safety of our people and the planet as your main priority. The work environment is very important to us, and the right candidate will be one who can contribute to a social atmosphere in the team. We are happy to see many of the following skills and qualifications: You are curious and eager to learn about Marine HR processes and the Maritime industry. Strong digital flair and interest in optimizing and automating processes Structured, detail-oriented, and able to meet deadlines Service-minded, proactive, and full of initiative and ideas Excellent IT skills, proficient with MS Office applications Proficient in English (speech and writing) Good communication skills This is our wish list, but candidates with different competences and talents will be taken into consideration, and a personal match is the most important to us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Turbine Generator (WTG) installation vessels. To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to our website to complete your application.
Are you passionate about delivering a first-class experience - not just a service? Working for this boutique, high-end serviced office operator, with elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality. They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. This is a hands-on client services and operations role, not a static front desk position, across multi sites. A varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail. The Role Front of House & Client Experience Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion Manage incoming calls, mail, and visitor arrivals efficiently Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries Arrange and coordinate catering for client meetings, breakfasts, and lunches Manage meeting room bookings, presentation, and usage, including preparation for billing Support with enquiries and assist with client viewings when required Build strong professional relationships and act as a brand ambassador at all times Service Coordination & Operations Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day Set up meeting rooms and events, including AV readiness and hospitality touches Monitor and manage building supplies and inventory Oversee coffee machines, refreshment areas, and daily presentation standards Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness Support facilities coordination and basic Health & Safety checks Assist with ad-hoc administrative and operational tasks as required You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld. Who Thrives in This Role You are someone who: Takes genuine pride in creating a seamless, premium client experience Is organised, observant, and unflustered, even when handling multiple small tasks Communicates clearly and professionally, with a confident and polished presence Works confidently and independently, while being a strong team player Approaches problems with common sense, initiative, and discretion Pays close attention to detail, presentation, and atmosphere Is reliable, service-minded, and motivated to do things properly Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage, but attitude, judgement, and a willingness to learn are equally important. What they offer Full-time, permanent position Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm 25 days' holiday, plus bank holidays Beautiful central London offices A close-knit, supportive team within a growing boutique space On-site gym Fully office based role
Apr 27, 2026
Full time
Are you passionate about delivering a first-class experience - not just a service? Working for this boutique, high-end serviced office operator, with elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality. They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. This is a hands-on client services and operations role, not a static front desk position, across multi sites. A varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail. The Role Front of House & Client Experience Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion Manage incoming calls, mail, and visitor arrivals efficiently Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries Arrange and coordinate catering for client meetings, breakfasts, and lunches Manage meeting room bookings, presentation, and usage, including preparation for billing Support with enquiries and assist with client viewings when required Build strong professional relationships and act as a brand ambassador at all times Service Coordination & Operations Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day Set up meeting rooms and events, including AV readiness and hospitality touches Monitor and manage building supplies and inventory Oversee coffee machines, refreshment areas, and daily presentation standards Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness Support facilities coordination and basic Health & Safety checks Assist with ad-hoc administrative and operational tasks as required You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld. Who Thrives in This Role You are someone who: Takes genuine pride in creating a seamless, premium client experience Is organised, observant, and unflustered, even when handling multiple small tasks Communicates clearly and professionally, with a confident and polished presence Works confidently and independently, while being a strong team player Approaches problems with common sense, initiative, and discretion Pays close attention to detail, presentation, and atmosphere Is reliable, service-minded, and motivated to do things properly Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage, but attitude, judgement, and a willingness to learn are equally important. What they offer Full-time, permanent position Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm 25 days' holiday, plus bank holidays Beautiful central London offices A close-knit, supportive team within a growing boutique space On-site gym Fully office based role
The role In this role, you'll organise a range of in-person, hybrid, and online events for the Accelerated Compute Infrastructure Training Hub (ACIT Hub), including workshops, training weeks, and more. You'll be responsible for all the logistics of the events and making sure everything runs smoothly and within budget. It will be important for you to ensure all events are inclusive, accessible, and recognise the importance of diversity in our field. While following guidance from the Hub lead, you'll have freedom in how to achieve the goals of the position and your priorities. This is an exciting opportunity to shape the delivery of a major new national training programme. Some travel to events across the country and working outside of core hours will occasionally be required. We operate a hybrid remote working model and for this role you will be expected to work on campus at least 1 day a week. About us The ACIT-Hub is a new project that provides professional development and training opportunities to technical experts working with supercomputers hardware. Our mission is to create a professional network for these experts and draw on their knowledge and experience to develop a national-scale training program. It will establish recognised qualifications and encourage diverse routes into the field for people of all backgrounds, increasing the creativity and ingenuity of the field. The project is a collaboration between the University of Surrey, University of Oxford, University of Sheffield, Imperial College London and University of Bristol. We are an inclusive and supportive team and ensure all our colleagues follow this ethos to allow everyone to perform their best. About you We're looking for someone with experience in all aspects of event planning and delivery, who can confidently handle every stage from venue booking, catering, hybrid AV setup, accessibility, and anything else needed to run a successful and enjoyable event for everyone. You don't need to know about accelerated compute or work in research infrastructure for this role; your skills and experience with events are much more important! A background in Higher Education or Tech is welcomed but not essential. If you're highly organised, proactive, passionate about EDI, a good communicator, and love putting on great events, then we want to hear from you! Benefits We believe that the University of Surrey is a fantastic place to work. We are dedicated to creating a dynamic, flexible and enjoyable environment in which people can thrive. Our beautiful campus is an inspiring setting for transformative education and innovative research. We offer: Annual Incremental pay rise Flexible hybrid remote working Market-leading pension up to 30% 32 Days Holiday Pro rata (PLUS Bank Holidays!) Salary Sacrifice Benefits including subsidised rail fare, cycle to work and on-site childcare Discounted access to world-class fitness facilities Relocation assistance where appropriate We celebrate diversity and welcome applications from all backgrounds, particularly those under-represented in technology and research. While this role is part-time, it could be combined with another part-time role to make full-time hours if desired, and we encourage candidates to talk to us about their preferences. We have a part time administrative role available and you can find the job description below. How to apply Please apply via the University of Surrey website, where you will be asked to complete some questions to help us understand your suitability for the role. For more information or an informal conversation, please contact Helen Cooper, ACIT Hub Lead, Interviews will be held weeks commencing the 11th and 18 th May. AI Guidelines Working at the heart of AI research, we believe in using GenAI responsibly to assist human abilities but not replace them. GenAI may be used in developing job descriptions, adverts and recruitment materials but always with human oversight and responsibility. We do not use AI for sifting or triaging applications. While we appreciate GenAI can help you respond to our selection questions, please bear in mind we are most interested in hearing about your experiences and how you approach challenges in your own voice. Further details ACIT Administration Officer JD ACIT Events - JD
Apr 27, 2026
Full time
The role In this role, you'll organise a range of in-person, hybrid, and online events for the Accelerated Compute Infrastructure Training Hub (ACIT Hub), including workshops, training weeks, and more. You'll be responsible for all the logistics of the events and making sure everything runs smoothly and within budget. It will be important for you to ensure all events are inclusive, accessible, and recognise the importance of diversity in our field. While following guidance from the Hub lead, you'll have freedom in how to achieve the goals of the position and your priorities. This is an exciting opportunity to shape the delivery of a major new national training programme. Some travel to events across the country and working outside of core hours will occasionally be required. We operate a hybrid remote working model and for this role you will be expected to work on campus at least 1 day a week. About us The ACIT-Hub is a new project that provides professional development and training opportunities to technical experts working with supercomputers hardware. Our mission is to create a professional network for these experts and draw on their knowledge and experience to develop a national-scale training program. It will establish recognised qualifications and encourage diverse routes into the field for people of all backgrounds, increasing the creativity and ingenuity of the field. The project is a collaboration between the University of Surrey, University of Oxford, University of Sheffield, Imperial College London and University of Bristol. We are an inclusive and supportive team and ensure all our colleagues follow this ethos to allow everyone to perform their best. About you We're looking for someone with experience in all aspects of event planning and delivery, who can confidently handle every stage from venue booking, catering, hybrid AV setup, accessibility, and anything else needed to run a successful and enjoyable event for everyone. You don't need to know about accelerated compute or work in research infrastructure for this role; your skills and experience with events are much more important! A background in Higher Education or Tech is welcomed but not essential. If you're highly organised, proactive, passionate about EDI, a good communicator, and love putting on great events, then we want to hear from you! Benefits We believe that the University of Surrey is a fantastic place to work. We are dedicated to creating a dynamic, flexible and enjoyable environment in which people can thrive. Our beautiful campus is an inspiring setting for transformative education and innovative research. We offer: Annual Incremental pay rise Flexible hybrid remote working Market-leading pension up to 30% 32 Days Holiday Pro rata (PLUS Bank Holidays!) Salary Sacrifice Benefits including subsidised rail fare, cycle to work and on-site childcare Discounted access to world-class fitness facilities Relocation assistance where appropriate We celebrate diversity and welcome applications from all backgrounds, particularly those under-represented in technology and research. While this role is part-time, it could be combined with another part-time role to make full-time hours if desired, and we encourage candidates to talk to us about their preferences. We have a part time administrative role available and you can find the job description below. How to apply Please apply via the University of Surrey website, where you will be asked to complete some questions to help us understand your suitability for the role. For more information or an informal conversation, please contact Helen Cooper, ACIT Hub Lead, Interviews will be held weeks commencing the 11th and 18 th May. AI Guidelines Working at the heart of AI research, we believe in using GenAI responsibly to assist human abilities but not replace them. GenAI may be used in developing job descriptions, adverts and recruitment materials but always with human oversight and responsibility. We do not use AI for sifting or triaging applications. While we appreciate GenAI can help you respond to our selection questions, please bear in mind we are most interested in hearing about your experiences and how you approach challenges in your own voice. Further details ACIT Administration Officer JD ACIT Events - JD
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 27, 2026
Contractor
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Apr 27, 2026
Full time
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Events Coordinator / Office Assistant Permanent, Full Time 27,000 - 30,000 DOE Havant office based - Mon-Thurs 9am-5pm, Friday 4pm My client offers their highly valued customers the opportunity to visit their professional onsite Training Centre at their HO located in Havant. As Events Co- Ordinator / Office Assistant you will lead the planning, coordination and welcoming of delegates to these training sessions. A varied administration and client facing role where you will be an ambassador for the business ensuring from invite, attendance through to follow up, clients feel extremely well looked after and all runs smoothly. This hands-on role is perfect for someone who thrives in a fast-paced environment able to juggle tasks and work well with time critical projects. You will be confident engaging with key stakeholders, supporting various internal departments with general office administration and some PA duties to the MD. Including a variety of tasks from arranging meetings, booking accommodation and flights through to checking expenses records, ordering lunches for events and snacks for the HO vending machines. Core Responsibilities On Site Events Coordinator Greet and welcome all delegates in a welcoming and professional manor. Ensure a smooth running and positive experience for all clients attending the HO On-Site training centre. Collaborate with Chief Business Office to plan and manage on-site training events including managing delegates invites, attendance, lunches, setting up of meeting rooms, welcoming upon arrival through to supporting with travel and accommodation arrangements. Be the face of our client ensuring the highest level of customer service and support throughout their visit. Offering proactive support to the Senior Leadership Team as required with the organisation and administration for the training events and any additional adhoc duties as needed. Follow up to ensure full customer satisfaction. Office Assistant General office support duties for the business and in particular the SLT and Managing Director (booking of meetings, accommodation, hotels as required). Ensuring all catering requirements are arranged and delivered both for internal meetings and training centres. General reception, internal staff support Controlling inventory and purchase of internal office supplies. Maintenance and upkeep of office equipment i.e coffee machines, shredders etc. Supporting the Finance Team with the auditing of internal expenses - checking receipts against transactions, authorised expenditures inline with the company expenses policy prior to Accounts processing these. Skills and experience Previous client facing and office administration experience Highly organised and takes pride in ensuring tasks are completed on time and to an exceptional standard Project Management: Exceptional planning, time management, and multitasking skills Detail-Oriented: Ability to manage logistics with accuracy and anticipate potential challenges Communication: Confident communicator at all levels, able to coordinate across departments and suppliers Problem-Solving: Calm under pressure, quick to find solutions on the ground Ambassador for the Business: Understands the importance of customer experience and brand presentation IT Literate : Comfortable using all MS software, arranging diaries, Teams meetings etc Flexible: Have a positive, proactive and flexible approach happy to pick up tasks big and small! Benefits Working hours Mon-Thurs 9am-5pm, Friday 4pm Competitive salary 25 days annual leave + bank holidays Company Pension Scheme Company Healthcare Onsite parking Beautiful contemporary offices Collaborative and supportive work environment Opportunities for professional growth and development, with the potential to take on more responsibility over time EXPLP
Apr 27, 2026
Full time
Events Coordinator / Office Assistant Permanent, Full Time 27,000 - 30,000 DOE Havant office based - Mon-Thurs 9am-5pm, Friday 4pm My client offers their highly valued customers the opportunity to visit their professional onsite Training Centre at their HO located in Havant. As Events Co- Ordinator / Office Assistant you will lead the planning, coordination and welcoming of delegates to these training sessions. A varied administration and client facing role where you will be an ambassador for the business ensuring from invite, attendance through to follow up, clients feel extremely well looked after and all runs smoothly. This hands-on role is perfect for someone who thrives in a fast-paced environment able to juggle tasks and work well with time critical projects. You will be confident engaging with key stakeholders, supporting various internal departments with general office administration and some PA duties to the MD. Including a variety of tasks from arranging meetings, booking accommodation and flights through to checking expenses records, ordering lunches for events and snacks for the HO vending machines. Core Responsibilities On Site Events Coordinator Greet and welcome all delegates in a welcoming and professional manor. Ensure a smooth running and positive experience for all clients attending the HO On-Site training centre. Collaborate with Chief Business Office to plan and manage on-site training events including managing delegates invites, attendance, lunches, setting up of meeting rooms, welcoming upon arrival through to supporting with travel and accommodation arrangements. Be the face of our client ensuring the highest level of customer service and support throughout their visit. Offering proactive support to the Senior Leadership Team as required with the organisation and administration for the training events and any additional adhoc duties as needed. Follow up to ensure full customer satisfaction. Office Assistant General office support duties for the business and in particular the SLT and Managing Director (booking of meetings, accommodation, hotels as required). Ensuring all catering requirements are arranged and delivered both for internal meetings and training centres. General reception, internal staff support Controlling inventory and purchase of internal office supplies. Maintenance and upkeep of office equipment i.e coffee machines, shredders etc. Supporting the Finance Team with the auditing of internal expenses - checking receipts against transactions, authorised expenditures inline with the company expenses policy prior to Accounts processing these. Skills and experience Previous client facing and office administration experience Highly organised and takes pride in ensuring tasks are completed on time and to an exceptional standard Project Management: Exceptional planning, time management, and multitasking skills Detail-Oriented: Ability to manage logistics with accuracy and anticipate potential challenges Communication: Confident communicator at all levels, able to coordinate across departments and suppliers Problem-Solving: Calm under pressure, quick to find solutions on the ground Ambassador for the Business: Understands the importance of customer experience and brand presentation IT Literate : Comfortable using all MS software, arranging diaries, Teams meetings etc Flexible: Have a positive, proactive and flexible approach happy to pick up tasks big and small! Benefits Working hours Mon-Thurs 9am-5pm, Friday 4pm Competitive salary 25 days annual leave + bank holidays Company Pension Scheme Company Healthcare Onsite parking Beautiful contemporary offices Collaborative and supportive work environment Opportunities for professional growth and development, with the potential to take on more responsibility over time EXPLP
Senior Customer Care Coordinator 5 national residential developer Role: Senior Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £40,000 per annum and 10% monthly/quarterly bonuses on offer Location: Warwick Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Senior Customer Care Coordinator About the role: We are excited to be recruiting for a Senior Customer Care Coordinator to join our Warwickshire regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Senior Customer Care Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Senior Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Senior Customer Care Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Senior Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £40,000 per annum Company bonus schemes up to 10% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Apr 26, 2026
Full time
Senior Customer Care Coordinator 5 national residential developer Role: Senior Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £40,000 per annum and 10% monthly/quarterly bonuses on offer Location: Warwick Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Senior Customer Care Coordinator About the role: We are excited to be recruiting for a Senior Customer Care Coordinator to join our Warwickshire regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Senior Customer Care Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Senior Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Senior Customer Care Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Senior Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £40,000 per annum Company bonus schemes up to 10% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Apr 26, 2026
Full time
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Monday 4th May 2026 at 5pm Test and Interview date: Week commencing Monday 11th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Apr 26, 2026
Full time
Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Monday 4th May 2026 at 5pm Test and Interview date: Week commencing Monday 11th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Apr 26, 2026
Full time
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
